The Dilly
US$398
/ night
Avg. for October
Prices for The Dilly
Select dates to see prices and availability
US$398
/ night
Avg. for October
Monthly average prices
Nightly prices at The Dilly average US$263 in the cheapest month (January) and US$480 in the most expensive month (December), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$263 |
| February | US$273 |
| March | US$294 |
| April | US$326 |
| May | US$450 |
| June | US$421 |
| July | US$424 |
| August | US$316 |
| September | US$441 |
| October | US$398 |
| November | US$387 |
| December | US$480 |
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Oct · US$398
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Most expensive: December (~US$480)
Cheapest: January (~US$263)
About this property
Take advantage of recreation opportunities such as a health club, or other amenities including complimentary wireless internet access and concierge services.
Amenities
Take advantage of recreation opportunities such as a health club, or other amenities including complimentary wireless internet access and concierge services.
Business amenities
Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Planning an event in London? This hotel has 8181 square feet (760 square meters) of space consisting of conference space and 6 meeting rooms.
Dining
Grab a bite at The Terrace On Piccadilly, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM for a fee.
Rooms
Make yourself at home in one of the 283 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, hair dryers, and bathrobes. Conveniences include phones, as well as safes and desks.
Location
A stay at The Dilly places you in the heart of London, steps from Piccadilly Circus and Piccadilly. This luxury hotel is 0.5 mi (0.8 km) from Trafalgar Square and 0.6 mi (0.9 km) from Oxford Street.
What's nearby
Piccadilly(0.1 Miles)
Regent Street(0.1 Miles)
Piccadilly Circus(0.1 Miles)
Bond Street(0.2 Miles)
Leicester Square(0.3 Miles)
Green Park(0.4 Miles)
Trafalgar Square(0.5 Miles)
London Palladium Theatre(0.5 Miles)
National Gallery(0.5 Miles)
Charing Cross(0.5 Miles)
The Strand(0.5 Miles)
Oxford Circus(0.5 Miles)
Oxford Street(0.6 Miles)
St. James Park(0.6 Miles)
Covent Garden Market(0.6 Miles)
London City Airport (LCY)(10.4 Miles)
Heathrow Airport (LHR)(17 Miles)
Gatwick Airport (LGW)(42.4 Miles)
Luton Airport (LTN)(34 Miles)
Stansted Airport (STN)(40.4 Miles)
Restaurant
Swimming pool
Non-smoking rooms
Room service
Dry cleaning
Housekeeping
Location
21 Piccadilly, St James, London, England, United Kingdom
Piccadilly (0.1 Miles)
Regent Street (0.1 Miles)
Piccadilly Circus (0.1 Miles)
Bond Street (0.2 Miles)
Leicester Square (0.3 Miles)
Green Park (0.4 Miles)
Room options
11
Superior Twin Room
Room details
2 Single Beds
Sleeps 2
248 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
13
Suite
Room details
1 Extra-Large Double Bed
Sleeps 2
538 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
9
Superior Room, 2 Double Beds
Room details
2 Double Beds
Sleeps 4
323 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
9
Executive Room, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 2
291 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
5
Junior Suite
Room details
1 Extra-Large Double Bed
Sleeps 2
377 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
7
Superior Double Room
Room details
1 Double Bed
Sleeps 2
248 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
11
Superior Room, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 2
248 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
8
Standard Room, 1 Double Bed
Room details
1 Double Bed
Sleeps 2
194 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
Guest reviews of The Dilly
8
Good
Based on 7,491 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At The Dilly, travellers repeatedly praise the unbeatable Piccadilly location and generally warm, helpful staff, while noting dated rooms, frequent air conditioning or temperature problems, thin walls and street noise, and maintenance issues that undermine its advertised five-star feel.
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What guests think
At The Dilly, travellers repeatedly praise the unbeatable Piccadilly location and generally warm, helpful staff, while noting dated rooms, frequent air conditioning or temperature problems, thin walls and street noise, and maintenance issues that undermine its advertised five-star feel.
The large gym and indoor pool earn regular praise, though recurring elevator outages and occasional venue closures or construction detract from convenience. Breakfast is often a highlight and the Indian restaurant draws compliments, but some guests report slow or limited room service and drinks venues closed for events. Cleanliness and upkeep are inconsistent, with several reports of worn carpets, tired bathrooms, and sporadic housekeeping lapses, though others found rooms tidy. Overall, expect solid amenities alongside aging rooms and variable comforts.
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AI-generated summary based on recent guest reviews
Facilities
Guests praise the large gym and indoor pool, but recurring elevator outages and occasional closures or renovations reduce convenience.
Related guest reviews
8
Steffen
24 Feb 2025
·
Stayed 3 nights
Great location. Good gym, pool and other facilities. A/C in room didnt work, so super hot. Waterpressure in the showers was poor. Older rooms, but good size.
Great location. Good gym, pool and other facilities. A/C in room didnt work, so super hot. Waterpressure in the showers was poor. Older rooms, but good size.
8
Tim
22 Feb 2024
·
Stayed 3 nights
The Dilly is a lovely hotel and we have stayed many times. The pool is lovely but very cold. The breakfast can be a little busy at times and one of the tea/coffee machines was broken that lead to massive que’s . We had a suite but our daughter found the bed to be uncomfortable and our previous suite did not have this issue. Our bed was too soft and both my wife and I struggled to sleep. At the time of our stay there was very loud roadworks taking place and some work next door and due to our rooms location found this to be what is classed as excessive noise. Please note as a defence it is half term and the hotel was very busy and on previous stays recently we had no noise issues and the suite was lovely and hence why we returned. Staff are lovely and polite and the hotel is in an amazing location and has great facilities and usually breakfast is easy and too a good standard.
The Dilly is a lovely hotel and we have stayed many times. The pool is lovely but very cold. The breakfast can be a little busy at times and one of the tea/coffee machines was broken that lead to massive que’s . We had a suite but our daughter found the bed to be uncomfortable and our previous suite did not have this issue. Our bed was too soft and both my wife and I struggled to sleep. At the time of our stay there was very loud roadworks taking place and some work next door and due to our rooms location found this to be what is classed as excessive noise. Please note as a defence it is half term and the hotel was very busy and on previous stays recently we had no noise issues and the suite was lovely and hence why we returned. Staff are lovely and polite and the hotel is in an amazing location and has great facilities and usually breakfast is easy and too a good standard.
8
Fiona
6 Apr 2024
·
Stayed 1 night
Good location, staff were attentive. Room was very clean. Large pool and gym area.
Good location, staff were attentive. Room was very clean. Large pool and gym area.
8
daniel
23 Oct 2025
·
Stayed 2 nights
The gym rocks! Indoor pool is amazing! The staff are great…the area is so clean, yet very populated! Close to many attractions…walk to almost anything London!
The gym rocks! Indoor pool is amazing! The staff are great…the area is so clean, yet very populated! Close to many attractions…walk to almost anything London!
6
Ariel Sanchez
22 Jul 2025
·
Stayed 3 nights
It's in a great area and has some cool things, like a sauna and a pool, and a towel heater in the bathroom. But the carpet in our room was really old, as was the office chair. I would say it's a comfortable stay, not a luxurious stay, and they are trying their best.
It's in a great area and has some cool things, like a sauna and a pool, and a towel heater in the bathroom. But the carpet in our room was really old, as was the office chair. I would say it's a comfortable stay, not a luxurious stay, and they are trying their best.
4
Amy
13 Jun 2025
·
Stayed 4 nights
Old hotel with chipped paint, worn chairs in the room. WiFi signal was weak and often had to rely on cell data for service. steaming tv rarely worked. The TV would turn on in the middle of night and wake us up. Engineer came up twice and could do nothing. He said it was happening to several guests of the hotel. Great location for walking but terrible for cabs/uber due to congestion. Overpriced rooms for the condition our room was in. 1 of 2 elevators broke down for 2 days, and resulted in long waits. The gym/pool is nice. Room service was mediocre at best. I would not stay here again. Manager was not helpful when I complained.
Old hotel with chipped paint, worn chairs in the room. WiFi signal was weak and often had to rely on cell data for service. steaming tv rarely worked. The TV would turn on in the middle of night and wake us up. Engineer came up twice and could do nothing. He said it was happening to several guests of the hotel. Great location for walking but terrible for cabs/uber due to congestion. Overpriced rooms for the condition our room was in. 1 of 2 elevators broke down for 2 days, and resulted in long waits. The gym/pool is nice. Room service was mediocre at best. I would not stay here again. Manager was not helpful when I complained.
10
Clare
13 Nov 2023
·
Stayed 1 night
Fantastic hotel absolutley relaxing comfortable and in the best location. The facilities and service here are just the best. Would not stay anywhere again in London except this hotel. Cannot fault anything but the pool was closed for some work which we had booked this hotel to have a seim but somethings you cannot control.
Fantastic hotel absolutley relaxing comfortable and in the best location. The facilities and service here are just the best. Would not stay anywhere again in London except this hotel. Cannot fault anything but the pool was closed for some work which we had booked this hotel to have a seim but somethings you cannot control.
8
Patrick
1 Mar 2024
·
Stayed 2 nights
Great gym and pool facility with very friendly gym staff. The room itself was good however the bathroom felt dated and cheap
Great gym and pool facility with very friendly gym staff. The room itself was good however the bathroom felt dated and cheap
10
Suzanne
15 Aug 2023
·
Stayed 2 nights
Fabulous hotel, in heart of London. Great pool and facilities giving time to relax.after a day of sightseeing.
Fabulous hotel, in heart of London. Great pool and facilities giving time to relax.after a day of sightseeing.
4
Timothy Anand
30 Jul 2025
·
Stayed 10 nights
No refrigerator, elevators barely work, no real air conditioning (no thermostat, just a set of knobs for a room fan). For a hotel this expensive, a mini-fridge is a no-brainer. If you stay for more than a couple days, you can't bring snacks or drinks back to the room - it will rot or get hot. One elevator was out of order the entire time we stayed, for over a week. I don't think they had any plans to fix it. During my stay, I kept encountering people with suitcases waiting for an elevator, heading to their plane or train. Once an elevator arrived, it was packed with people with suitcases. We started just hitting the Up button so we'd get on -an- elevator and have a chance of going out. We adjusted by leaving 20 minutes early for our flight. The beds only had thick blankets on them, not normal sheets. It was the summer, so you either had no covers or you'd sweat. The lack of the thermostat was an issue as just leaving the room fan on would make it frigid in the middle of the night. The location was great. We were steps from the London Underground Piccadilly station, and you could literally see the hotel marquee once you stepped up to the street. We were walking distance from a great many landmarks - Leicester Square, Trafalgar Square, St. James Park, Buckingham Palace, etc. This had its downsides - the street was a mob after 10am and restaurants were super busy. There was a massive gym and pool, staff was great, housekeeping every day, but I'd rather have a fridge.
No refrigerator, elevators barely work, no real air conditioning (no thermostat, just a set of knobs for a room fan). For a hotel this expensive, a mini-fridge is a no-brainer. If you stay for more than a couple days, you can't bring snacks or drinks back to the room - it will rot or get hot. One elevator was out of order the entire time we stayed, for over a week. I don't think they had any plans to fix it. During my stay, I kept encountering people with suitcases waiting for an elevator, heading to their plane or train. Once an elevator arrived, it was packed with people with suitcases. We started just hitting the Up button so we'd get on -an- elevator and have a chance of going out. We adjusted by leaving 20 minutes early for our flight. The beds only had thick blankets on them, not normal sheets. It was the summer, so you either had no covers or you'd sweat. The lack of the thermostat was an issue as just leaving the room fan on would make it frigid in the middle of the night. The location was great. We were steps from the London Underground Piccadilly station, and you could literally see the hotel marquee once you stepped up to the street. We were walking distance from a great many landmarks - Leicester Square, Trafalgar Square, St. James Park, Buckingham Palace, etc. This had its downsides - the street was a mob after 10am and restaurants were super busy. There was a massive gym and pool, staff was great, housekeeping every day, but I'd rather have a fridge.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is inconsistent: multiple reports of dirty or musty rooms, stained carpets, mildew and dust, alongside others finding spaces generally clean.
Related guest reviews
4
Martha
8 Jun 2025
·
Stayed 2 nights
I paid over £600pn for a suite on room only basis so I could stay with two kids. I was expecting something lovely but we got less than basic. The whole room was tired. Windows don’t open. No curtain in the living room. Bottle of water warm as just on the side. No milk for for coffees. Fridge empty. Walls we're grubby. Bathroom looks like it belongs in an old peoples home. Furniture is poor quality and the bed was an uncomfortable double. There was rubbish in the hallways. Plugs and light switches didn’t work in the room. Extra bed requested not made up. Shower leaks out all over the floor. Restaurant floors held together with tape. Breakfast counters were so gross, covered in food and juice that we walked out and went to a cafe. They made the bed but left PJs in a pile on top of the air con unit and didn’t give clean glasses. Only basic toiletries provided. The pool area was less than inviting. Very dark and run down. All in all, poor experience. Literally only positive is central location. Definitely doesn’t fit usual 5* expectations.
I paid over £600pn for a suite on room only basis so I could stay with two kids. I was expecting something lovely but we got less than basic. The whole room was tired. Windows don’t open. No curtain in the living room. Bottle of water warm as just on the side. No milk for for coffees. Fridge empty. Walls we're grubby. Bathroom looks like it belongs in an old peoples home. Furniture is poor quality and the bed was an uncomfortable double. There was rubbish in the hallways. Plugs and light switches didn’t work in the room. Extra bed requested not made up. Shower leaks out all over the floor. Restaurant floors held together with tape. Breakfast counters were so gross, covered in food and juice that we walked out and went to a cafe. They made the bed but left PJs in a pile on top of the air con unit and didn’t give clean glasses. Only basic toiletries provided. The pool area was less than inviting. Very dark and run down. All in all, poor experience. Literally only positive is central location. Definitely doesn’t fit usual 5* expectations.
4
Stephanie
12 Jun 2024
·
Stayed 3 nights
There was hoarding all over the front of the property that we were unaware would be there. No notification of this whatsoever. I wouldn’t have booked the hotel if I would have known. Street noise was awful, constant sirens and cars/TikTok’s blasting music. Hallways noisy even late into the night. The rooms were cleanish, but stains all over carpets and furniture. It wasn’t a pleasant stay and I wouldn’t return.
There was hoarding all over the front of the property that we were unaware would be there. No notification of this whatsoever. I wouldn’t have booked the hotel if I would have known. Street noise was awful, constant sirens and cars/TikTok’s blasting music. Hallways noisy even late into the night. The rooms were cleanish, but stains all over carpets and furniture. It wasn’t a pleasant stay and I wouldn’t return.
4
Frances
15 Jan 2023
·
Stayed 2 nights
Really filthy in the bathroom with dust throughout. The bed was comfy however but our friends didn't even want to use the bathroom it was that mucky
Really filthy in the bathroom with dust throughout. The bed was comfy however but our friends didn't even want to use the bathroom it was that mucky
2
Joseph
16 May 2024
·
Stayed 1 night
The hotel was nice but the room was filthy
The hotel was nice but the room was filthy
2
Christophe
25 Oct 2024
·
Stayed 1 night
Awful experience, hopefully I was only staying one night. Room and bathroom were dirty and some elements broken Rooms badly isolated you could hear people in the next room and people walking in the hallway My only window was overlooking the breakfast room. Such a pity Definitely not a 5 star
Awful experience, hopefully I was only staying one night. Room and bathroom were dirty and some elements broken Rooms badly isolated you could hear people in the next room and people walking in the hallway My only window was overlooking the breakfast room. Such a pity Definitely not a 5 star
4
Peter
11 May 2025
·
Stayed 2 nights
To say the hotel is tired is an understatement. Carpets stained paint peeling. Fixtures and fittings look 50+ years old. To advertise and charge as a 5 star but to offer that level is astonishing. Location outstanding and staff pleasant but the whole place needs a serious refurb
To say the hotel is tired is an understatement. Carpets stained paint peeling. Fixtures and fittings look 50+ years old. To advertise and charge as a 5 star but to offer that level is astonishing. Location outstanding and staff pleasant but the whole place needs a serious refurb
6
Sara
7 Aug 2025
·
Stayed 7 nights
The floors are squishy, all the furniture are scratched tv located in a difficult position to watch, very very little space for the clothing the wall of the closet are filty and dirty, the hall to get to the room stings and the walls are also scratched the lobby is very dark
The floors are squishy, all the furniture are scratched tv located in a difficult position to watch, very very little space for the clothing the wall of the closet are filty and dirty, the hall to get to the room stings and the walls are also scratched the lobby is very dark
2
Laura
5 Aug 2025
·
Stayed 3 nights
The hotel is nothing like advertised. There is no air conditioning, the hotel brought a fan to my room. The hotel also ruined my laundry, and lost many items. To their credit, they did give me a generous refund. The cleaning was terrible, after 3 days of leaving a dirty glass on the night stand, I had to hand it to the hotel maid. The fitness center is first rate, I will give them that. However, I will never stay here again. I come to the West End 2 times a year, but I will not be staying at the Dilly.
The hotel is nothing like advertised. There is no air conditioning, the hotel brought a fan to my room. The hotel also ruined my laundry, and lost many items. To their credit, they did give me a generous refund. The cleaning was terrible, after 3 days of leaving a dirty glass on the night stand, I had to hand it to the hotel maid. The fitness center is first rate, I will give them that. However, I will never stay here again. I come to the West End 2 times a year, but I will not be staying at the Dilly.
4
Errol
27 Nov 2025
·
Stayed 2 nights
How dare this hotel carry a 5 star rating. Honestly, I’ve stayed in fancier Premier Inn’s. Absolutely disgraceful. I feel nothing short of scammed after staying here. It’s a great location but that’s all you’re paying for. The rooms and service are substandard. The bathrooms are disgusting. I feel sorry for the people that work there - when I was checking out some poor woman was having her ear chewed by another unhappy guest and was obviously not permitted to do anything. Honestly, choose anywhere but here.
How dare this hotel carry a 5 star rating. Honestly, I’ve stayed in fancier Premier Inn’s. Absolutely disgraceful. I feel nothing short of scammed after staying here. It’s a great location but that’s all you’re paying for. The rooms and service are substandard. The bathrooms are disgusting. I feel sorry for the people that work there - when I was checking out some poor woman was having her ear chewed by another unhappy guest and was obviously not permitted to do anything. Honestly, choose anywhere but here.
6
Anders
4 Sept 2025
·
Stayed 2 nights
The reception staff were not super welcoming, and there was “no fight” between them to welcome us despite there being two young women at reception. We get a room that is definitely NOT worthy of a 5 star hotel. There was hair in the bathtub, dust mites and stains on the carpet and an internet box split in two in the middle of the floor. We went down and explained ourselves to a young man at reception, who was very apologetic and was kind enough to let us change rooms immediately. The new room was better after all, but still very lacking. Among other things, the free biscuits in the room are completely crushed in the package, the bathtub is filled with some blue chemical-like substance on the edge. And we had to go down to reception ourselves at bedtime and ask for two single duvets that we had asked for earlier in the day and had been promised would be brought up.
The reception staff were not super welcoming, and there was “no fight” between them to welcome us despite there being two young women at reception. We get a room that is definitely NOT worthy of a 5 star hotel. There was hair in the bathtub, dust mites and stains on the carpet and an internet box split in two in the middle of the floor. We went down and explained ourselves to a young man at reception, who was very apologetic and was kind enough to let us change rooms immediately. The new room was better after all, but still very lacking. Among other things, the free biscuits in the room are completely crushed in the package, the bathtub is filled with some blue chemical-like substance on the edge. And we had to go down to reception ourselves at bedtime and ask for two single duvets that we had asked for earlier in the day and had been promised would be brought up.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are often dated with maintenance issues, thin walls and frequent climate-control problems; some are spacious and comfortable but views and natural light vary.
Related guest reviews
6
Edward
28 Apr 2025
·
Stayed 2 nights
Have normally had good stays here but this time was in room 709. Working area was in a very dark corner of the room with no lights. They need to install a floor lamp or table lamp in that area. Triad move one of the bedside lamps but not a compatible plug in the area.
Have normally had good stays here but this time was in room 709. Working area was in a very dark corner of the room with no lights. They need to install a floor lamp or table lamp in that area. Triad move one of the bedside lamps but not a compatible plug in the area.
6
Michael
16 Sept 2025
·
Stayed 4 nights
Arrived late and although we were upgraded to junior suite, at my request, the room was noisy and dark with very little natural daylight. I requested another room the next morning, which was better and more comfortable still was shabby and ill thought out. The hotel is in need of a major upgrade, its old and looks it. Excellent location and food was good, however the the price not value for money
Arrived late and although we were upgraded to junior suite, at my request, the room was noisy and dark with very little natural daylight. I requested another room the next morning, which was better and more comfortable still was shabby and ill thought out. The hotel is in need of a major upgrade, its old and looks it. Excellent location and food was good, however the the price not value for money
8
Jennifer
10 Jul 2025
·
Stayed 4 nights
The room was spacious, but a little dated and in need of some repair. For much of our stay there was often only one elevator which wasn’t great for the size of the hotel. The staff were very friendly and helpful. The hotel is in a great location.
The room was spacious, but a little dated and in need of some repair. For much of our stay there was often only one elevator which wasn’t great for the size of the hotel. The staff were very friendly and helpful. The hotel is in a great location.
6
McCARTHY GRAHAM
28 Sept 2025
·
Stayed 1 night
Check-in receptionist wasn't very friendly. The public areas were lovely, however the room was extremely disappointing. Plug sockets not secure, decor needs updating and toilet seat doesn't stay up (for men this is quite tricky!) Definitely not worth the cost. I feel you pay for the location. Overall - very disappointed
Check-in receptionist wasn't very friendly. The public areas were lovely, however the room was extremely disappointing. Plug sockets not secure, decor needs updating and toilet seat doesn't stay up (for men this is quite tricky!) Definitely not worth the cost. I feel you pay for the location. Overall - very disappointed
6
Zineb
25 Aug 2025
·
Stayed 4 nights
Everything in this hotel feels old — or, as one of the staff told us, “vintage.” That’s one way to put it. For example, flushing the toilet is basically a workout. The phone in the room didn’t work the 1st day, so every time we needed something from reception, we had to go downstairs in person. And we had to do that a lot, since we ran into several issues that day including having to change rooms (our mistake). The AC worked very randomly: even when we set it to the maximum temperature sometimes it blasted too cold while being extremely noisy. Sleeping comfortably was a challenge. Noise was also a problem in general: the walls are thin, so we could hear everyone walking back to their rooms or talking in the room next to ours. That said, the staff were very kind and helpful, and the location is truly amazing and close to everything.
Everything in this hotel feels old — or, as one of the staff told us, “vintage.” That’s one way to put it. For example, flushing the toilet is basically a workout. The phone in the room didn’t work the 1st day, so every time we needed something from reception, we had to go downstairs in person. And we had to do that a lot, since we ran into several issues that day including having to change rooms (our mistake). The AC worked very randomly: even when we set it to the maximum temperature sometimes it blasted too cold while being extremely noisy. Sleeping comfortably was a challenge. Noise was also a problem in general: the walls are thin, so we could hear everyone walking back to their rooms or talking in the room next to ours. That said, the staff were very kind and helpful, and the location is truly amazing and close to everything.
6
Seema
3 Oct 2024
·
Stayed 7 nights
The location is by far the best thing going for this property. Other than that, the cleanliness was well below par for a property of this price, the staff was not very responsive to needs and did not care, we had to change rooms due to hotel turning off AC and having the heat on, etc. The building itself is just dated. The fitness center is nice, the pool is good sized. Overall, it’s just not on par with similarly rated hotels. It did not meet expectations.
The location is by far the best thing going for this property. Other than that, the cleanliness was well below par for a property of this price, the staff was not very responsive to needs and did not care, we had to change rooms due to hotel turning off AC and having the heat on, etc. The building itself is just dated. The fitness center is nice, the pool is good sized. Overall, it’s just not on par with similarly rated hotels. It did not meet expectations.
6
Julie
23 Apr 2023
·
Stayed 3 nights
The Dilly was a beautiful hotel. The beds were really comfortable and the location was fantastic, next to the theatres and walking distance to all the local amenities. My only real complaint is that the AC wasn’t working and it was very hot in our room - the window didn’t open either. So, in spite of all the positives, we were unable to get a night’s sleep.
The Dilly was a beautiful hotel. The beds were really comfortable and the location was fantastic, next to the theatres and walking distance to all the local amenities. My only real complaint is that the AC wasn’t working and it was very hot in our room - the window didn’t open either. So, in spite of all the positives, we were unable to get a night’s sleep.
4
Alex
5 Jan 2025
·
Stayed 3 nights
TLDR version: would never stay here again. I am baffled that they are rated 5 star Pros: good location. All staff we interacted with were excellent. Downstairs bar had great cocktails that were worth the price. Hotel smelled nice. Generous breakfast offering Cons: -There is zero climate control. First room they put us in was unbearably hot. We brought this to their attention as we left for dinner and they said they would have an “AC unit” brought up. When we returned that evening, the AC unit was in fact just a fan and the room was even hotter. We had to ask for a new room at 10pm. The room they moved us to was cooler, but still too warm, and on top of that was smaller, more run down, and overlooking a construction site which woke us at 7am each morning (on the weekend). Heard multiple other guests complaining of the unbearably hot rooms at the front desk and the staff responded with “central system, no control, etc.” - rooms are extremely dated and have zero noise proofing - bedding is very sub-standard for a “5 star hotel” - our shower had hair in it from the previous guest - the elevator wait time is absurd It baffles the mind that this hotel has a 5 star rating. Would not recommend, will not be back.
TLDR version: would never stay here again. I am baffled that they are rated 5 star Pros: good location. All staff we interacted with were excellent. Downstairs bar had great cocktails that were worth the price. Hotel smelled nice. Generous breakfast offering Cons: -There is zero climate control. First room they put us in was unbearably hot. We brought this to their attention as we left for dinner and they said they would have an “AC unit” brought up. When we returned that evening, the AC unit was in fact just a fan and the room was even hotter. We had to ask for a new room at 10pm. The room they moved us to was cooler, but still too warm, and on top of that was smaller, more run down, and overlooking a construction site which woke us at 7am each morning (on the weekend). Heard multiple other guests complaining of the unbearably hot rooms at the front desk and the staff responded with “central system, no control, etc.” - rooms are extremely dated and have zero noise proofing - bedding is very sub-standard for a “5 star hotel” - our shower had hair in it from the previous guest - the elevator wait time is absurd It baffles the mind that this hotel has a 5 star rating. Would not recommend, will not be back.
4
Amy
13 Jun 2025
·
Stayed 4 nights
Old hotel with chipped paint, worn chairs in the room. WiFi signal was weak and often had to rely on cell data for service. steaming tv rarely worked. The TV would turn on in the middle of night and wake us up. Engineer came up twice and could do nothing. He said it was happening to several guests of the hotel. Great location for walking but terrible for cabs/uber due to congestion. Overpriced rooms for the condition our room was in. 1 of 2 elevators broke down for 2 days, and resulted in long waits. The gym/pool is nice. Room service was mediocre at best. I would not stay here again. Manager was not helpful when I complained.
Old hotel with chipped paint, worn chairs in the room. WiFi signal was weak and often had to rely on cell data for service. steaming tv rarely worked. The TV would turn on in the middle of night and wake us up. Engineer came up twice and could do nothing. He said it was happening to several guests of the hotel. Great location for walking but terrible for cabs/uber due to congestion. Overpriced rooms for the condition our room was in. 1 of 2 elevators broke down for 2 days, and resulted in long waits. The gym/pool is nice. Room service was mediocre at best. I would not stay here again. Manager was not helpful when I complained.
8
Sandra
11 Aug 2025
·
Stayed 3 nights
Food options very limited. Indian restaurant or pizza in your room isn’t a good variety. Five star staff and location but amenities are no way near five star. It’s my second time staying there. After my first time there I asked for a quieter room as having a room opposite the lift was very noisy. This trip I was put opposite the staff laundry room and was very noisy. The hotel is old and yes modernized a bit but the walls are like paper. You can hear next room guests showering!
Food options very limited. Indian restaurant or pizza in your room isn’t a good variety. Five star staff and location but amenities are no way near five star. It’s my second time staying there. After my first time there I asked for a quieter room as having a room opposite the lift was very noisy. This trip I was put opposite the staff laundry room and was very noisy. The hotel is old and yes modernized a bit but the walls are like paper. You can hear next room guests showering!
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AI-generated summary based on recent guest reviews
Service
Many guests highlight friendly, accommodating staff and thoughtful touches, while others report unwelcoming reception, slow or unresponsive room service, and check-in or follow-up mishaps.
Related guest reviews
4
aidan
11 Dec 2023
·
Stayed 2 nights
A smile and a hello from reception would be nice , maybe some help with our bags from the concierge. 5 star price but not service. Great position , but better hotels who value your business and provide the 5 star experience are available.
A smile and a hello from reception would be nice , maybe some help with our bags from the concierge. 5 star price but not service. Great position , but better hotels who value your business and provide the 5 star experience are available.
2
David
4 Jan 2023
·
Stayed 19,360 nights
The service was terrible - ordered some champagne to be delivered to the room for my wife’s birthday. It never arrived. Phoned room service and the front desk continuously and got no reply. Eventually went to the bar myself (quiet, so no excuse of being too busy). Second night we returned from the theatre and again tried to order drinks for the room from room service. This time the phone line to room service and the front desk were continually engaged. This time I phoned from my mobile on an external line and got a very rude person on reception who would not help at all and we were unable to order drinks to the room! Service is everything and this was completely unacceptable, especially considering this is a top 5 star hotel in the centre of one of the greatest cities in the world. We will never return.
The service was terrible - ordered some champagne to be delivered to the room for my wife’s birthday. It never arrived. Phoned room service and the front desk continuously and got no reply. Eventually went to the bar myself (quiet, so no excuse of being too busy). Second night we returned from the theatre and again tried to order drinks for the room from room service. This time the phone line to room service and the front desk were continually engaged. This time I phoned from my mobile on an external line and got a very rude person on reception who would not help at all and we were unable to order drinks to the room! Service is everything and this was completely unacceptable, especially considering this is a top 5 star hotel in the centre of one of the greatest cities in the world. We will never return.
10
fayeling
30 Jun 2025
·
Stayed 1 night
Friendly staff
Friendly staff
6
Tamara
19 Mar 2024
·
Stayed 3 nights
Service staff were good however check in was a mess. Despite arriving early and being checked in without being giving room numbers. When we came back at 15.00 only one room was ready. I was assured that both rooms were in same floor. So we proceeded to go out and get the other room upon return. Only to find I was allocated a room on the 2nd floor instead of the 6th along with the family. 2nd floor is far to close to the street and was not what I was told. Reception desk were of no help when questioned in this and just blamed their colleagues for the mistake. No apology made. For five star this was poor service considering I booked two room and only to have one available in the first instance. Especially again since i had just spent over 300 euro for an afternoon tea in the terrace. Room service did not answer either when called several times.
Service staff were good however check in was a mess. Despite arriving early and being checked in without being giving room numbers. When we came back at 15.00 only one room was ready. I was assured that both rooms were in same floor. So we proceeded to go out and get the other room upon return. Only to find I was allocated a room on the 2nd floor instead of the 6th along with the family. 2nd floor is far to close to the street and was not what I was told. Reception desk were of no help when questioned in this and just blamed their colleagues for the mistake. No apology made. For five star this was poor service considering I booked two room and only to have one available in the first instance. Especially again since i had just spent over 300 euro for an afternoon tea in the terrace. Room service did not answer either when called several times.
4
David
26 Aug 2024
·
Stayed 8 nights
The service was horrible. Lost reservation when we arrived, couldn’t get anyone to EVER deliver anyone room (towels, ice, food, anything), room cleaning was always late and required calls. Rooms are very run down. No proper wardrobe or dresser for clothes.
The service was horrible. Lost reservation when we arrived, couldn’t get anyone to EVER deliver anyone room (towels, ice, food, anything), room cleaning was always late and required calls. Rooms are very run down. No proper wardrobe or dresser for clothes.
10
MRM
14 May 2024
·
Stayed 4 nights
We had the most amazing 4 night stay at the Dilly. The service was phenomenal from front desk, concierge, bell hops, and anyone we encountered really. The hotel was comfortable and felt upscale. My last night there they dropped off Champaign, fresh fruit and treats). You can’t beat the location for central to shopping (Regent St , Bond st shops, Fortum and Mason) dining (SoHo and Carnaby) and tube stations (Piccadilly and Greenpark are both close by). We definitely stay here again when I stay in London.
We had the most amazing 4 night stay at the Dilly. The service was phenomenal from front desk, concierge, bell hops, and anyone we encountered really. The hotel was comfortable and felt upscale. My last night there they dropped off Champaign, fresh fruit and treats). You can’t beat the location for central to shopping (Regent St , Bond st shops, Fortum and Mason) dining (SoHo and Carnaby) and tube stations (Piccadilly and Greenpark are both close by). We definitely stay here again when I stay in London.
2
Paul
3 Jan 2023
·
Stayed 19,358 nights
Avoid at all costs. Hugely expensive, poor service. Plenty of other guests we spoke to had the same views. Won't be back!!
Avoid at all costs. Hugely expensive, poor service. Plenty of other guests we spoke to had the same views. Won't be back!!
10
susan
22 Aug 2025
·
Stayed 3 nights
Each concierge and staff member were very helpful and friendly.
Each concierge and staff member were very helpful and friendly.
10
Jenna
30 Jul 2025
·
Stayed 7 nights
The service was consistently excellent! My room was cleaned and restocked daily without fail. The standout moment, though, was at checkout: one of the staff members, Ali actually walked with me to the station and helped carry my large suitcase all the way to the ticket kiosk. That kind of thoughtful gesture really stuck with me. Highly recommend!
The service was consistently excellent! My room was cleaned and restocked daily without fail. The standout moment, though, was at checkout: one of the staff members, Ali actually walked with me to the station and helped carry my large suitcase all the way to the ticket kiosk. That kind of thoughtful gesture really stuck with me. Highly recommend!
10
Tammy
30 May 2024
·
Stayed 7 nights
We really enjoyed our stay at the Dilly! We were there for a week and would definitely stay there again. The staff was always so kind and helpful. Henry gave us a big welcome! The building is over 100 years old, so with that in mind, it’s in excellent condition. If you are used to brand new and sparkling clean, keep in mind that for London 100 years is new compared to the other buildings that are 1000 years old. The Lobby is very modern. The pool is very pretty. I was a little disappointed that there was scaffolding and we couldn’t see the building from the front, but that’s life in the big city. They have a serious gym. The best thing is that it is so conveniently located to everywhere. We barely used public transportation. We went to 4 shows and could walk back every night. It’s so close to the action, but in your room you feel very peaceful. We did high tea at the Dilly. The desserts are pieces of art, you feel guilty biting into them! If you are looking for charm and convenience with an excellent staff, look no further! The Dilly is the place!
We really enjoyed our stay at the Dilly! We were there for a week and would definitely stay there again. The staff was always so kind and helpful. Henry gave us a big welcome! The building is over 100 years old, so with that in mind, it’s in excellent condition. If you are used to brand new and sparkling clean, keep in mind that for London 100 years is new compared to the other buildings that are 1000 years old. The Lobby is very modern. The pool is very pretty. I was a little disappointed that there was scaffolding and we couldn’t see the building from the front, but that’s life in the big city. They have a serious gym. The best thing is that it is so conveniently located to everywhere. We barely used public transportation. We went to 4 shows and could walk back every night. It’s so close to the action, but in your room you feel very peaceful. We did high tea at the Dilly. The desserts are pieces of art, you feel guilty biting into them! If you are looking for charm and convenience with an excellent staff, look no further! The Dilly is the place!
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AI-generated summary based on recent guest reviews
Location
Super-central Piccadilly setting near tube, theatres, shopping and sights; some note heavy street noise and congestion affecting taxis.
Related guest reviews
10
Marcia
16 Aug 2024
·
Stayed 3 nights
Superb location. We enjoyed our 3 night stay at the upscale but affordable hotel, The Dilly at Piccadilly Circus. The rooms were comfy and had all the right amenities for a convenient and comfortable stay. The staff go out of their way to make sure you are happy.
Superb location. We enjoyed our 3 night stay at the upscale but affordable hotel, The Dilly at Piccadilly Circus. The rooms were comfy and had all the right amenities for a convenient and comfortable stay. The staff go out of their way to make sure you are happy.
10
Lucky
13 Jan 2025
·
Stayed 2 nights
Location, location, location
Location, location, location
10
Dale
16 Mar 2025
·
Stayed 5 nights
Location. Friendly staff.
Location. Friendly staff.
10
Lynda
26 Sept 2023
·
Stayed 2 nights
This is the only hotel in London we will stay in because of the location.. location.. location!!!! The staff is incredible!!! We have stayed at the Dilly 3X’s in the last 4 months. Can’t wait to return…I will change my vacation in order to stay here Cheers 😄
This is the only hotel in London we will stay in because of the location.. location.. location!!!! The staff is incredible!!! We have stayed at the Dilly 3X’s in the last 4 months. Can’t wait to return…I will change my vacation in order to stay here Cheers 😄
10
Scott
3 Aug 2025
·
Stayed 5 nights
Great location!
Great location!
8
Richard
25 Jun 2025
·
Stayed 8 nights
Great location and staff—AC was an issue at first We stayed at the Dilly in mid-June and paid about $437/night, including taxes and breakfast. The location is unbeatable—just a couple minutes from the Piccadilly Circus tube station and basically across the street from Fortnum & Mason. Perfect base for exploring central London. The room was decent size for London (248 sq ft), but we had an issue with the AC. I had confirmed ahead of time that the room had central air (no individual control), but when we arrived, it wasn’t working and the windows don’t open. The room was hot and stuffy. To their credit, the duty manager sent up a good fan right away, and halfway through our stay the AC kicked on. It wasn’t cold, but it made the room comfortable enough. The bathroom was basic but fine—good hot water and heated towel rails, which helped a lot. The hotel itself is older (they mentioned a renovation coming in the fall), but it still looked presentable. The pool and sauna were nice. The bar felt a little uninspiring, but the breakfast was excellent—plenty of quality choices and attentive service. Staff were friendly and helpful throughout. It’s definitely a pricey stay, but the convenience of the location and solid service helped make up for some of the shortcomings. Would stay again if the AC situation improves post-renovation.
Great location and staff—AC was an issue at first We stayed at the Dilly in mid-June and paid about $437/night, including taxes and breakfast. The location is unbeatable—just a couple minutes from the Piccadilly Circus tube station and basically across the street from Fortnum & Mason. Perfect base for exploring central London. The room was decent size for London (248 sq ft), but we had an issue with the AC. I had confirmed ahead of time that the room had central air (no individual control), but when we arrived, it wasn’t working and the windows don’t open. The room was hot and stuffy. To their credit, the duty manager sent up a good fan right away, and halfway through our stay the AC kicked on. It wasn’t cold, but it made the room comfortable enough. The bathroom was basic but fine—good hot water and heated towel rails, which helped a lot. The hotel itself is older (they mentioned a renovation coming in the fall), but it still looked presentable. The pool and sauna were nice. The bar felt a little uninspiring, but the breakfast was excellent—plenty of quality choices and attentive service. Staff were friendly and helpful throughout. It’s definitely a pricey stay, but the convenience of the location and solid service helped make up for some of the shortcomings. Would stay again if the AC situation improves post-renovation.
10
peter
29 Dec 2023
·
Stayed 7 nights
the dilly is perfectly located in the heart of London, easy walking to shows, shopping, china town, buckingham palace, parks, etc. reasonably priced as well
the dilly is perfectly located in the heart of London, easy walking to shows, shopping, china town, buckingham palace, parks, etc. reasonably priced as well
10
Holly
6 Mar 2025
·
Stayed 1 night
Amazing location for theatre and wonderful staff made our stay truly special.
Amazing location for theatre and wonderful staff made our stay truly special.
10
David
14 Sept 2024
·
Stayed 2 nights
Great room and location
Great room and location
10
Vernon
26 Sept 2024
·
Stayed 11 nights
A grand hotel in a great location so convenient for Transport, Sights and Dining options. A good stay in a comfortable room and the highlight was breakfast which was superb. The hotel doorman must be the best in London so knowledgeable and always happy to assist.
A grand hotel in a great location so convenient for Transport, Sights and Dining options. A good stay in a comfortable room and the highlight was breakfast which was superb. The hotel doorman must be the best in London so knowledgeable and always happy to assist.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is frequently praised and the on-site Indian restaurant receives compliments, but some find breakfast average or pricey, room service slow or limited, and bars occasionally closed for events.
Related guest reviews
10
Rong
22 May 2025
·
Stayed 5 nights
What is more impressed me this time is the India restaurant MADHU'S is the food which is amazing . I will have a dinner next time when I visit centre London for sure
What is more impressed me this time is the India restaurant MADHU'S is the food which is amazing . I will have a dinner next time when I visit centre London for sure
6
James
21 Dec 2023
·
Stayed 2 nights
The public areas of the hotel ie Reception was well kept. The rooms are in serious need of modernisation and are very dated and look tired. The bathroom in our family room was terrible made worse with very little water pressure in the shower meaning a half decent shower was impossible. Room service was expensive and very poor. My wife ordered a cup of tea which took half an hour to arrive and when it did, it arrived with no milk which we had to wait a further 10 minutes for. The terrace bar was inaccessible during all our stay which was very disappointing as the hotel books it out for Christmas parties which can be very loud and go on until late if you have young children like we do. This caused a problem as the other social areas, are not really suitable for children.
The public areas of the hotel ie Reception was well kept. The rooms are in serious need of modernisation and are very dated and look tired. The bathroom in our family room was terrible made worse with very little water pressure in the shower meaning a half decent shower was impossible. Room service was expensive and very poor. My wife ordered a cup of tea which took half an hour to arrive and when it did, it arrived with no milk which we had to wait a further 10 minutes for. The terrace bar was inaccessible during all our stay which was very disappointing as the hotel books it out for Christmas parties which can be very loud and go on until late if you have young children like we do. This caused a problem as the other social areas, are not really suitable for children.
4
Mark
18 Apr 2024
·
Stayed 4 nights
Very tired rooms, so many things not working. Room service impossible to get hold of. Extremely expensive dining surcharges.
Very tired rooms, so many things not working. Room service impossible to get hold of. Extremely expensive dining surcharges.
10
Susanne
9 Dec 2024
·
Stayed 1 night
It was wonderful the hotel is fabulous especially the decor , Room was good size the beds were so comfy , The staff couldn't do enough for you , We had breakfast which was lovely and also booked the afternoon tea it was amazing the presentation was the best I ever experienced and the staff were outstanding especially Rajat and Nayan ..we will be back next year 😁
It was wonderful the hotel is fabulous especially the decor , Room was good size the beds were so comfy , The staff couldn't do enough for you , We had breakfast which was lovely and also booked the afternoon tea it was amazing the presentation was the best I ever experienced and the staff were outstanding especially Rajat and Nayan ..we will be back next year 😁
10
Craig
22 Feb 2025
·
Stayed 1 night
Breakfast was fantastic, the location is central to theatre and shopping, highly recommend this hotel
Breakfast was fantastic, the location is central to theatre and shopping, highly recommend this hotel
6
Huw
20 Oct 2025
·
Stayed 1 night
WiFi was fine and the room was clean. It's well situated and the customer service was good. Decor in places feels dated and in need of refurbishing. The breakfast wasn't great and the coffee was awful in the dining room.
WiFi was fine and the room was clean. It's well situated and the customer service was good. Decor in places feels dated and in need of refurbishing. The breakfast wasn't great and the coffee was awful in the dining room.
4
Amy
13 Jun 2025
·
Stayed 4 nights
Old hotel with chipped paint, worn chairs in the room. WiFi signal was weak and often had to rely on cell data for service. steaming tv rarely worked. The TV would turn on in the middle of night and wake us up. Engineer came up twice and could do nothing. He said it was happening to several guests of the hotel. Great location for walking but terrible for cabs/uber due to congestion. Overpriced rooms for the condition our room was in. 1 of 2 elevators broke down for 2 days, and resulted in long waits. The gym/pool is nice. Room service was mediocre at best. I would not stay here again. Manager was not helpful when I complained.
Old hotel with chipped paint, worn chairs in the room. WiFi signal was weak and often had to rely on cell data for service. steaming tv rarely worked. The TV would turn on in the middle of night and wake us up. Engineer came up twice and could do nothing. He said it was happening to several guests of the hotel. Great location for walking but terrible for cabs/uber due to congestion. Overpriced rooms for the condition our room was in. 1 of 2 elevators broke down for 2 days, and resulted in long waits. The gym/pool is nice. Room service was mediocre at best. I would not stay here again. Manager was not helpful when I complained.
8
Hugh
23 Oct 2023
·
Stayed 2 nights
Lovely position, service very good at reception & concierge, although lunch was very slow in the terrace restaurant. Room needs decoration, carpets were stained bathroom worse for wear and tear and coffee machine didn't work. Service for room good though.
Lovely position, service very good at reception & concierge, although lunch was very slow in the terrace restaurant. Room needs decoration, carpets were stained bathroom worse for wear and tear and coffee machine didn't work. Service for room good though.
10
Chris
3 Jun 2024
·
Stayed 3 nights
Excellent location and awesome daily breakfast buffet. Only dinner restaurant looked good but my wife doesn’t care for curry and it’s Indian food only. But there’s lots of restaurants in walking distance so wasn’t an issue
Excellent location and awesome daily breakfast buffet. Only dinner restaurant looked good but my wife doesn’t care for curry and it’s Indian food only. But there’s lots of restaurants in walking distance so wasn’t an issue
10
Branko
6 Oct 2025
·
Stayed 3 nights
Great time, room was nice, service was great and the bar was awesome
Great time, room was nice, service was great and the bar was awesome
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AI-generated summary based on recent guest reviews
10
Päivi
19 Sept 2026
·
Stayed 1 night
Staying at The Dilly was amazing. The welcoming was great and when leaving from the hotel the service was absolutely perfect. The Gym was exceptionally wide, and the steam sauna and pool where quiet and calming. Would highly recommend this hotel.
Staying at The Dilly was amazing. The welcoming was great and when leaving from the hotel the service was absolutely perfect. The Gym was exceptionally wide, and the steam sauna and pool where quiet and calming. Would highly recommend this hotel.
10
Natalie
16 Sept 2026
·
Stayed 3 nights
The hotel was lovely and great location. Staff were all very friendly and helpful. Food was amazing.
The hotel was lovely and great location. Staff were all very friendly and helpful. Food was amazing.
10
Kirsten
8 Sept 2026
·
Stayed 1 night
I stay here primarily because the fitness center is 5 stars. It has everything you need to keep fit and active while travelling for business, There are lots of great options for food and entertainment near by. Breakfast on the Terrace is lovely and staff are super friendly and helpful. I always enjoy my stays here and leave feeling well rested.
I stay here primarily because the fitness center is 5 stars. It has everything you need to keep fit and active while travelling for business, There are lots of great options for food and entertainment near by. Breakfast on the Terrace is lovely and staff are super friendly and helpful. I always enjoy my stays here and leave feeling well rested.
10
peter
6 Sept 2026
·
Stayed 1 night
Very polite and helpful staff excellent location
Very polite and helpful staff excellent location
8
Alan
2 Sept 2026
·
Stayed 2 nights
Clean hotel, good location, for a 5 star the room could have been looked after better, wall lights didn’t work, air con really noisy !
Clean hotel, good location, for a 5 star the room could have been looked after better, wall lights didn’t work, air con really noisy !
FAQs about The Dilly
Is parking available at the hotel?
Nearby parking is available for a fee of GBP 30 per day. Reservations are not required.
What type of breakfast is offered and what are the serving hours?
Full breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM for a fee of approximately GBP 28 for adults and GBP 14 for children.
Does the hotel allow pets?
Pets are allowed with a pet fee of GBP 35 per pet, per stay, and a pet deposit of GBP 100 per stay. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 3:00 PM and check-out is until 12:00 PM. Early check-in and late check-out may be available upon request and could incur additional charges.
What accessibility features does the hotel offer?
The hotel features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details on bathrooms and pool access features are not provided.
Where is the hotel located in relation to key landmarks?
The hotel is located in the heart of London, steps from Piccadilly Circus and Piccadilly, 0.3 mi from Leicester Square, and 0.5 mi from Trafalgar Square. Public transport options are available nearby.
Does the hotel have a swimming pool?
Yes, the hotel features an indoor swimming pool and an outdoor heated pool. Operational hours and seasonal availability are not specified.
Are children allowed at the hotel?
Children are welcome at the hotel, and the minimum age for children to stay for free is not specified.
What are the policies regarding extra beds and cribs?
The hotel offers rollaway beds for a fee of GBP 100 per day, and advance request or confirmation is required. Information regarding cribs is not provided.
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Instant AI responses are based on hotel information
Considering this hotel for your London trip?
What are the typical room rates like at The Dilly in London?
Over the next 60–90 days, room rates at The Dilly in London typically land around US$403 a night for two guests, ranging from US$255 to US$1,140 on peak dates.
When is the best time to visit The Dilly for fewer crowds?
The Dilly in London sees the lightest demand in August, while October is the busiest month. Plan travel for late summer if you prefer a quieter stay and easier availability.
Which month has the lowest room rates at The Dilly?
January is the cheapest month to stay at The Dilly in London, averaging US$314 a night; December is the priciest at US$573. January’s lower rates don’t align with the quietest month—August is the least crowded time to visit.
What’s the location like around The Dilly in London?
The Dilly in London sits steps from Piccadilly and Piccadilly Circus and is within easy walking distance of the National Gallery and Trafalgar Square, making it ideal for shopping and luxury-focused stays. The setting also suits business and family travellers who want quick access to central attractions.
How do The Dilly’s prices compare with other hotels in London?
The Dilly in London is cheaper than 13 of 18 comparable hotels nearby, with a typical median of US$404 a night versus about US$460 for its peers.
How does the nightly price at The Dilly in London compare to recent weeks?
The current price at The Dilly in London is US$354 per night for 2 guests, which is low for this hotel: about 30% below its US$503 average over the last 60 days. Most nights over that period fell between US$322 and US$1,163.
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-24: 461.19425793151856USD
- 2026-10-25: 309.97218571777347USD
- 2026-10-26: 395.54026073303226USD
- 2026-10-27: 407.9273571136475USD
- 2026-10-28: 381.2074089324951USD
- 2026-10-29: 340.1695152862549USD
- 2026-10-30: 362.93918200683595USD
- 2026-10-31: 339.39626622924806USD
- 2026-11-01: 315.3868095031738USD
- 2026-11-02: 449.24030000000005USD
- 2026-11-03: 541.1049USD
- 2026-11-04: 564.6312USD
- 2026-11-05: 457.0824USD
- 2026-11-06: 410.0298USD
- 2026-11-07: 476.12750000000005USD
- 2026-11-08: 358.40420295715336USD
- 2026-11-09: 462.715900756836USD
- 2026-11-10: 618.4056USD
- 2026-11-11: 603.8417000000001USD
- 2026-11-12: 475.0072USD
- 2026-11-13: 457.36657766113285USD
- 2026-11-14: 472.07718198547366USD
- 2026-11-15: 366.42818760070804USD
- 2026-11-16: 500.1610940490723USD
- 2026-11-17: 618.4056USD
- 2026-11-18: 612.4967423034668USD
- 2026-11-19: 461.37856998291016USD
- 2026-11-20: 534.3270986755372USD
- 2026-11-21: 964.9134874145509USD
- 2026-11-22: 367.7655183746338USD
- 2026-11-23: 484.1131589508057USD
- 2026-11-24: 568.3648951416016USD
- 2026-11-25: 549.6422984954835USD
- 2026-11-26: 515.3380000000001USD
- 2026-11-27: 599.8386651550294USD
- 2026-11-28: 1011.9092655578614USD
- 2026-11-29: 349.8886169433594USD
- 2026-11-30: 451.302844506836USD
- 2026-12-01: 649.9420039733888USD
- 2026-12-02: 652.6166655212403USD
- 2026-12-03: 568.3648951416016USD
- 2026-12-04: 608.3229USD
- 2026-12-05: 1166.8952900390625USD
- 2026-12-06: 379.7817USD
- 2026-12-07: 446.66793146972657USD
- 2026-12-08: 536.6237USD
- 2026-12-09: 594.8793000000001USD
- 2026-12-10: 569.1124000000001USD
- 2026-12-11: 618.4056USD
- 2026-12-12: 895.4334168212891USD
- 2026-12-13: 350.3802525024414USD
- 2026-12-14: 439.98131178894045USD
- 2026-12-15: 488.125151272583USD
- 2026-12-16: 559.0297USD
- 2026-12-17: 514.8717325622559USD
- 2026-12-18: 608.3229USD
- 2026-12-19: 702.0978357788086USD
- 2026-12-20: 327.6456635345459USD
- 2026-12-21: 413.60291014709475USD
- 2026-12-22: 389.16277656860353USD
- 2026-12-23: 408.20339783020023USD
- 2026-12-24: 404.96369727783207USD
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Contactless check-in and contactless check-out are available.
- Fee for full breakfast: approximately GBP 30 for adults and GBP 20 for children
- Nearby parking fee: GBP 30 per day
- Pet deposit: GBP 100 per stay
- Pet fee: GBP 35 per pet, per stay
- Service animals are exempt from fees
- Rollaway bed fee: GBP 100.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Restaurant
Swimming pool
Non-smoking rooms
Room service
Dry cleaning
Housekeeping
Activities
Swimming pool
Pool indoor
Outdoor heated pool
Bicycle Tour Information
Pool (Indoor)
Outdoor Furniture
Terrace
Fitness Center (nearby)
General
Room service
Restaurant
Non-smoking rooms
Spa & wellness centre
Breakfast in the room
Allergy-free room available
Family room
Services
Dry cleaning
Housekeeping
Banquet facilities
Safe-deposit box
ATM/Cash machine
Bicycle rental
Luggage storage
Express check-in/check-out
Self laundry
24-Hour Front Desk
Concierge Services
Internet
Free wi-fi