Is parking available at the property?

Limited parking is available on-site. Parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available for a fee of approximately GBP 12.99 per person.

What are the standard check-in and check-out times?

Check-in time is 15:00 and check-out time is 12:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including a wheelchair-accessible registration desk, public washroom, lounge, and on-site restaurant. Elevators are available for ease of access.

How is the property situated in relation to key landmarks?

The hotel is located in London City Centre, within a 15-minute walk of Tower Bridge and Tower of London. It is 0.5 miles from Thames River and 0.8 miles from Liverpool Street, with various attractions nearby.

What are the policies for guests staying with children?

Children are welcome at the property, and the minimum age for children to stay for free is not specified.

Premier Inn London City Tower Hill Hotel

Average nightly price at Premier Inn London City - Tower Hill by month, last 12 months (USD)
Month	Average price
January	US$125
February	US$140
March	US$158
April	US$170
May	US$176
June	US$216
July	US$202
August	US$146
September	US$203
October	US$186
November	US$193
December	US$206

What guests think

At Premier Inn London City - Tower Hill, travellers highlight the very convenient location near Tower Hill and transport and generally friendly service, while noting limited in-room amenities alongside occasional building maintenance problems and slow or unreliable Wi-Fi.

Rooms range from spacious to small and feel basic or a bit dated, with limited amenities such as no safe or fridge and occasional weak air conditioning or water pressure. Breakfast is frequently praised for quality and value, though a few guests found it average. Cleanliness is generally good in rooms, but some cited dirty carpets or inconsistent housekeeping. Overall, expect a convenient, budget-style stay with solid basics.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic, with recurring mentions of no in-room safe or fridge and no phones, plus Wi-Fi that can be slow or unreliable. Some guests noted dated areas and occasional issues like lift problems, stuck entry doors, or weak A/C or water pressure; luggage storage is appreciated.

Related guest reviews

8

brandon

2 Oct 2025

·

Stayed 6 nights

I didn’t have the breakfast, but the pubs nearby were nice. Staff is friendly, the hotel is a little outdated. Also the AC decides when it is going to work, I didn’t spend too much time in my room so it was fine. Would stay again!

8

Jack

9 Sept 2025

·

Stayed 6 nights

I had selected this Hotel due to its location near the Big Bus stop, Metro, and the Tower. However, even at it's expense, there was no fridge, no safe, no amenities, no frills at all. We stayed one night and transferred to a different hotel nearby since it was more of a budget hotel, despite the price we were paying. However, staff was great and nice.

6

Viktoriya

2 Sept 2025

·

Stayed 5 nights

The hotel is conveniently located by the Tower of London and by many trains and buses. The breakfast is included, which is convenient, as well. Water is available by the entrance, and staff are happy to assist you if you want to use the tables to eat your own food, even to heat it up. There is low water pressure from the shower, though. Bring your own shampoo/conditioner.

10

Margaret

29 Aug 2025

·

Stayed 1 night

Great stay! They have a very nice luggage storage system with attentive staff members. The checkin/checkout process was flawless and the room was spacious and clean

6

Feruz

13 Jul 2025

·

Stayed 5 nights

The hotel room was comfortable, but there were some shortcomings. There was no safe for storing valuables, no iron, no refrigerator. The wardrobe was very small. During our 5 days of stay, our room was never cleaned. Although we hung a tag on the door asking them to clean the room.

8

Stephanie

10 Oct 2025

·

Stayed 3 nights

Clean room. Great breakfast, friendly staff. The tub is very tall and quite dangerous to get in and out of for well mobile people- keep in mind when booking a normal suite if low mobility. There was a generator sound you could hear non stop from our room on the 5th floor- almost sounded like bass of music but constant.

6

David

21 Oct 2025

·

Stayed 2 nights

This hotel needs an owner who makes the place better by putting money back into it. Beat up baseboards. VERY Poor internet speed equal to dial up. Front main doors stuck closed so exit had to be via a back alley 2 block walk around. So so service, A cheap place to stay in every sense. It is centrally located.

4

David

9 Jul 2025

·

Stayed 5 nights

WiFi was terrible, they changed more for a little bit better service. The lobby was always a mess, stains on the carpet and in our room. The toilet paper was small napkins. The TV stopped working with any controls, could not turn it off or adjust the volume, no help from the front desk, said they would send someone. After almost 2 hours working on it, I finally had to get my fingers deep behind to unplug it from the outlet, an hour later the front desk help showed up. Definitely would not go back.

8

Kin Yu

31 Dec 2025

·

Stayed 5 nights

The room was clean and the bed was comfortable but there was an issue with the lift that made me feel scared as I was trapped for a short while until I pressed the bell and hotel staff responded instantly to rescue me out.

4

David

4 Jul 2025

·

Stayed 3 nights

The management has cut out basic features for a hotel. The given reason was to "cut costs". The room has NO clock, NO telephone to call the front desk, and NO plans to ever provide any. They seem to deliberately provide a "hostel" level of service, rather than a real hotel. Fwiw, the room and bed were fine and clean. However put in a $10 alarm clock for your customers' convenience. Oddly, there are two food menus in the room, but to phone to place an order

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms are often described as clean, though some guests reported dirty carpets or messy lobby areas. A few reviews mentioned inconsistent housekeeping, including missed cleans.

Related guest reviews

10

Mai

16 Sept 2025

·

Stayed 3 nights

The room was clean and the hotel was close to the tower hill train station. The breakfast was excellent, we would stay here again.

8

Gwendolyn

28 Dec 2025

·

Stayed 3 nights

Room clean, staff very helpful, had a problem when we first arrived was able to work it out.

8

Lyman

22 Sept 2025

·

Stayed 4 nights

Quiet clean good location for most attractions.

2

Andrea

25 Aug 2025

·

Stayed 4 nights

Housekeeping was horrible. No phones in room to call to front desk. Rooms were dirty.

6

Feruz

13 Jul 2025

·

Stayed 5 nights

The hotel room was comfortable, but there were some shortcomings. There was no safe for storing valuables, no iron, no refrigerator. The wardrobe was very small. During our 5 days of stay, our room was never cleaned. Although we hung a tag on the door asking them to clean the room.

4

David

9 Jul 2025

·

Stayed 5 nights

WiFi was terrible, they changed more for a little bit better service. The lobby was always a mess, stains on the carpet and in our room. The toilet paper was small napkins. The TV stopped working with any controls, could not turn it off or adjust the volume, no help from the front desk, said they would send someone. After almost 2 hours working on it, I finally had to get my fingers deep behind to unplug it from the outlet, an hour later the front desk help showed up. Definitely would not go back.

8

Kin Yu

31 Dec 2025

·

Stayed 5 nights

The room was clean and the bed was comfortable but there was an issue with the lift that made me feel scared as I was trapped for a short while until I pressed the bell and hotel staff responded instantly to rescue me out.

10

Ryan

4 Aug 2025

·

Stayed 3 nights

Modern and clean. Comfortable and a great value!

10

Christina

1 Aug 2025

·

Stayed 2 nights

I stayed in this hotel from July 14-16, 2025. Everything was perfect, especially considering the price range in travel high season in London! The hotel is clean, and the room was a comfortable size—not too small. The train station is very close by. Tower Bridge, Borough Market, and the river cruise are all within a pleasant less than 30 minute walking distance, with plenty of historical buildings to admire along the way. The staff may not appear overly enthusiastic at first glance (which seems typically British), but they are genuinely helpful. When the handle of my suitcase lost a screw, I asked Maria at the front desk (my apologies if I've remembered your name incorrectly) for directions to a nearby repair shop. Instead, she proactively provided me with screws and a screwdriver and fixed it herself, saving me both hassle and money. Additionally, she politely declined the tip I offered. I was truly impressed by her kindness and professionalism. It was a very pleasant stay, and I would definitely choose this Premier Inn again on my next visit to London.

6

Risa

15 Jul 2025

·

Stayed 5 nights

Property was way below our expectation. Looked very old, carpets were dirty In many places. The restaurant was really below par. No food after 9 PM. We arrived about 1030, very hungry, the only thing they had were some cookies and some peanuts, which they actually charged us for rooms were clean, but small.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are comfortable with beds often praised, and sizes vary from spacious to small. Decor feels basic or a bit dated, with limited storage and amenities, occasional noise or A/C issues, and Wi-Fi that some found very slow.

Related guest reviews

8

brandon

2 Oct 2025

·

Stayed 6 nights

I didn’t have the breakfast, but the pubs nearby were nice. Staff is friendly, the hotel is a little outdated. Also the AC decides when it is going to work, I didn’t spend too much time in my room so it was fine. Would stay again!

10

Margaret

29 Aug 2025

·

Stayed 1 night

Great stay! They have a very nice luggage storage system with attentive staff members. The checkin/checkout process was flawless and the room was spacious and clean

6

Feruz

13 Jul 2025

·

Stayed 5 nights

The hotel room was comfortable, but there were some shortcomings. There was no safe for storing valuables, no iron, no refrigerator. The wardrobe was very small. During our 5 days of stay, our room was never cleaned. Although we hung a tag on the door asking them to clean the room.

8

Stephanie

10 Oct 2025

·

Stayed 3 nights

Clean room. Great breakfast, friendly staff. The tub is very tall and quite dangerous to get in and out of for well mobile people- keep in mind when booking a normal suite if low mobility. There was a generator sound you could hear non stop from our room on the 5th floor- almost sounded like bass of music but constant.

6

David

21 Oct 2025

·

Stayed 2 nights

This hotel needs an owner who makes the place better by putting money back into it. Beat up baseboards. VERY Poor internet speed equal to dial up. Front main doors stuck closed so exit had to be via a back alley 2 block walk around. So so service, A cheap place to stay in every sense. It is centrally located.

10

Bhaskar

27 Nov 2025

·

Stayed 3 nights

Extremely convenient location, great service and was super comfortable staying with a kid.

4

David

9 Jul 2025

·

Stayed 5 nights

WiFi was terrible, they changed more for a little bit better service. The lobby was always a mess, stains on the carpet and in our room. The toilet paper was small napkins. The TV stopped working with any controls, could not turn it off or adjust the volume, no help from the front desk, said they would send someone. After almost 2 hours working on it, I finally had to get my fingers deep behind to unplug it from the outlet, an hour later the front desk help showed up. Definitely would not go back.

10

Sébastien

4 Jul 2025

·

Stayed 2 nights

We stayed in a room for four people, 2 adults and 2 kids. The room was very spacious, better then we expected coming form North America. Beds were very comfortable and we enjoyed the breakfast offered. Worth the supplement. We enjoyed our stay, even if it’s not in the most iconic part of London. However, it’s close to the Tower of London and Tower bridge whiz is nice.

8

Kin Yu

31 Dec 2025

·

Stayed 5 nights

The room was clean and the bed was comfortable but there was an issue with the lift that made me feel scared as I was trapped for a short while until I pressed the bell and hotel staff responded instantly to rescue me out.

6

Risa

15 Jul 2025

·

Stayed 5 nights

Property was way below our expectation. Looked very old, carpets were dirty In many places. The restaurant was really below par. No food after 9 PM. We arrived about 1030, very hungry, the only thing they had were some cookies and some peanuts, which they actually charged us for rooms were clean, but small.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly and helpful, with smooth check-in/out and prompt assistance in some situations. A few guests reported slower responses or so-so service.

Related guest reviews

8

Maria

1 Sept 2025

·

Stayed 2 nights

Employees were nice and willing to make our stay pleasant

8

Gwendolyn

28 Dec 2025

·

Stayed 3 nights

Room clean, staff very helpful, had a problem when we first arrived was able to work it out.

10

Margaret

29 Aug 2025

·

Stayed 1 night

Great stay! They have a very nice luggage storage system with attentive staff members. The checkin/checkout process was flawless and the room was spacious and clean

8

Stephanie

10 Oct 2025

·

Stayed 3 nights

Clean room. Great breakfast, friendly staff. The tub is very tall and quite dangerous to get in and out of for well mobile people- keep in mind when booking a normal suite if low mobility. There was a generator sound you could hear non stop from our room on the 5th floor- almost sounded like bass of music but constant.

6

David

21 Oct 2025

·

Stayed 2 nights

This hotel needs an owner who makes the place better by putting money back into it. Beat up baseboards. VERY Poor internet speed equal to dial up. Front main doors stuck closed so exit had to be via a back alley 2 block walk around. So so service, A cheap place to stay in every sense. It is centrally located.

10

Bhaskar

27 Nov 2025

·

Stayed 3 nights

Extremely convenient location, great service and was super comfortable staying with a kid.

4

David

9 Jul 2025

·

Stayed 5 nights

WiFi was terrible, they changed more for a little bit better service. The lobby was always a mess, stains on the carpet and in our room. The toilet paper was small napkins. The TV stopped working with any controls, could not turn it off or adjust the volume, no help from the front desk, said they would send someone. After almost 2 hours working on it, I finally had to get my fingers deep behind to unplug it from the outlet, an hour later the front desk help showed up. Definitely would not go back.

8

Eleanor

3 Jun 2025

·

Stayed 2 nights

Reasonably priced. Breakfast was sumptuous. Christina went above and beyond to accommodate us. Thank you.

8

D

29 Sept 2025

·

Stayed 3 nights

Great location. Great staff. Easy walk to underground.

8

Kin Yu

31 Dec 2025

·

Stayed 5 nights

The room was clean and the bed was comfortable but there was an issue with the lift that made me feel scared as I was trapped for a short while until I pressed the bell and hotel staff responded instantly to rescue me out.

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AI-generated summary based on recent guest reviews

Location

Location is a strong point, with easy access to Tower Hill station, the Tower of London, and public transport, plus walkable sights. A few noted the area isn’t the most vibrant, but it’s very convenient.

Related guest reviews

8

Magnus

13 Oct 2025

·

Stayed 3 nights

Nice hotel, maybe not located in the coolest area but its 5 minutes walk from underground, and just a couple of stops to downtown London

10

Mai

16 Sept 2025

·

Stayed 3 nights

The room was clean and the hotel was close to the tower hill train station. The breakfast was excellent, we would stay here again.

8

Lyman

22 Sept 2025

·

Stayed 4 nights

Quiet clean good location for most attractions.

6

David

21 Oct 2025

·

Stayed 2 nights

This hotel needs an owner who makes the place better by putting money back into it. Beat up baseboards. VERY Poor internet speed equal to dial up. Front main doors stuck closed so exit had to be via a back alley 2 block walk around. So so service, A cheap place to stay in every sense. It is centrally located.

10

Bhaskar

27 Nov 2025

·

Stayed 3 nights

Extremely convenient location, great service and was super comfortable staying with a kid.

10

Sébastien

4 Jul 2025

·

Stayed 2 nights

We stayed in a room for four people, 2 adults and 2 kids. The room was very spacious, better then we expected coming form North America. Beds were very comfortable and we enjoyed the breakfast offered. Worth the supplement. We enjoyed our stay, even if it’s not in the most iconic part of London. However, it’s close to the Tower of London and Tower bridge whiz is nice.

10

Nawaz

4 Jun 2025

·

Stayed 2 nights

Good place at a walking distance to many places.

10

paolo

4 Aug 2025

·

Stayed 3 nights

Close to restaurants and tube station

8

D

29 Sept 2025

·

Stayed 3 nights

Great location. Great staff. Easy walk to underground.

10

Christina

1 Aug 2025

·

Stayed 2 nights

I stayed in this hotel from July 14-16, 2025. Everything was perfect, especially considering the price range in travel high season in London! The hotel is clean, and the room was a comfortable size—not too small. The train station is very close by. Tower Bridge, Borough Market, and the river cruise are all within a pleasant less than 30 minute walking distance, with plenty of historical buildings to admire along the way. The staff may not appear overly enthusiastic at first glance (which seems typically British), but they are genuinely helpful. When the handle of my suitcase lost a screw, I asked Maria at the front desk (my apologies if I've remembered your name incorrectly) for directions to a nearby repair shop. Instead, she proactively provided me with screws and a screwdriver and fixed it herself, saving me both hassle and money. Additionally, she politely declined the tip I offered. I was truly impressed by her kindness and professionalism. It was a very pleasant stay, and I would definitely choose this Premier Inn again on my next visit to London.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is often praised for quality and value, though a few guests found it average. On-site dining feedback is limited, with one review noting the restaurant was below par.

Related guest reviews

10

Mai

16 Sept 2025

·

Stayed 3 nights

The room was clean and the hotel was close to the tower hill train station. The breakfast was excellent, we would stay here again.

8

brandon

2 Oct 2025

·

Stayed 6 nights

I didn’t have the breakfast, but the pubs nearby were nice. Staff is friendly, the hotel is a little outdated. Also the AC decides when it is going to work, I didn’t spend too much time in my room so it was fine. Would stay again!

6

Viktoriya

2 Sept 2025

·

Stayed 5 nights

The hotel is conveniently located by the Tower of London and by many trains and buses. The breakfast is included, which is convenient, as well. Water is available by the entrance, and staff are happy to assist you if you want to use the tables to eat your own food, even to heat it up. There is low water pressure from the shower, though. Bring your own shampoo/conditioner.

8

Stephanie

10 Oct 2025

·

Stayed 3 nights

Clean room. Great breakfast, friendly staff. The tub is very tall and quite dangerous to get in and out of for well mobile people- keep in mind when booking a normal suite if low mobility. There was a generator sound you could hear non stop from our room on the 5th floor- almost sounded like bass of music but constant.

10

Sébastien

4 Jul 2025

·

Stayed 2 nights

We stayed in a room for four people, 2 adults and 2 kids. The room was very spacious, better then we expected coming form North America. Beds were very comfortable and we enjoyed the breakfast offered. Worth the supplement. We enjoyed our stay, even if it’s not in the most iconic part of London. However, it’s close to the Tower of London and Tower bridge whiz is nice.

8

Eleanor

3 Jun 2025

·

Stayed 2 nights

Reasonably priced. Breakfast was sumptuous. Christina went above and beyond to accommodate us. Thank you.

10

paolo

4 Aug 2025

·

Stayed 3 nights

Close to restaurants and tube station

10

Gunjan

2 Aug 2025

·

Stayed 1 night

Friendly people. Great food selection for the price

6

Risa

15 Jul 2025

·

Stayed 5 nights

Property was way below our expectation. Looked very old, carpets were dirty In many places. The restaurant was really below par. No food after 9 PM. We arrived about 1030, very hungry, the only thing they had were some cookies and some peanuts, which they actually charged us for rooms were clean, but small.

8

Andrea

11 Sept 2025

·

Stayed 1 night

Great location, good service! Breakfast not really good

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $339	21 $325	22 $241	23 $155	24 $245
25 $115	26 $163	27 $227	28 $243	29 $156	30 $132	31 $197

Su	Mo	Tu	We	Th	Fr	Sa
1 $111	2 $193	3 $351	4 $370	5 $229	6 $145	7 $257
8 $112	9 $165	10 $330	11 $333	12 $223	13 $208	14 $337
15 $118	16 $176	17 $321	18 $328	19 $214	20 $202	21 $296
22 $118	23 $171	24 $317	25 $335	26 $239	27 $249	28 $314
29 $117	30 $174

Premier Inn London City - Tower Hill

Prices for Premier Inn London City - Tower Hill

Monthly average prices

About this property

Location

Room options

Standard Double Room, Accessible Bathtub

Family Quadruple Room

Superior Double Room

Family Triple Room

Superior Double Room, Accessible Bathtub

Standard Double Room

Standard Double Room, Roll-In Shower

Guest reviews of Premier Inn London City - Tower Hill

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Premier Inn London City - Tower Hill

Prices for upcoming dates