Carnival Palace - Venice Collection

Very nice

Great location a bit off the beaten path in Venice but nice price and still great area.

Excellent stay at Carnival Palace Hotel. The service was outstanding — the team is very attentive, professional, and genuinely flexible in accommodating requests, which made a real difference. The room was comfortable and well maintained, and the location in Cannaregio is perfect: quiet, yet very convenient to reach the main areas. Overall, a smooth and high-quality experience. I would definitely recommend it and stay here again.

Mixed review on this occasion (this was a return visit). We did have issues with rooms offered, the first was absolutely boiling due to bathroom radiator being on at full blast, so we spent some hours on room changes, first offered was supposedly unoccupied but in fact we disturbed a couple 'relaxing', the second was freezing and with a continuous ventilator noise. This small suite had an outside terrace with Jacuzzi and table, the Jacuzzi tap fell off in my hand. Finally we were offered a suite (after the stuck on air conditioning was fixed) which was very nice and comfortable. Other American guests also seemed to be having room temperature issues. We would like to thank reception staff, in particular Tony, who went out of his way to help with the room change, and also the friendly bar man while we were having a complementary drink during room changes.

Well located for the train station and sights of Venice and restaurants and shops. Generally pleasant stay in a nice room on the top floor. Good breakfast. Slightly marred visit by 23:30 phone call from reception waking us up, demanding wife's passport to hand on to police apparently. We did book a return visit so happy with the stay, see my other review for the return visit.