What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 6 AM to 11 AM for a fee of approximately GBP 17.50 per person.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM, and check-out is until 11:00 AM. Late check-out is available for a fee of GBP 29, subject to availability.

What accessibility features does the property offer for guests with disabilities?

The property offers limited wheelchair accessibility, including accessible public areas and facilities. Specific features such as step-free entrances and elevators are not detailed, so guests are encouraged to reach out for more information.

Where is the property located in relation to key landmarks?

The property is centrally located in Glasgow, within a 15-minute walk of George Square and the Gallery of Modern Art. It is approximately 1.3 miles from Glasgow Green and 1.6 miles from Glasgow Cathedral, with several attractions like Sauchiehall Street and the Royal Conservatoire of Scotland just 0.1 miles away.

What are the policies for guests staying with children?

One child aged 10 years or younger can stay free when occupying the parent or guardian's room, using existing bedding.

citizenM Glasgow Hotel

Average nightly price at citizenM Glasgow by month, last 12 months (USD)
Month	Average price
January	US$86
February	US$113
March	US$104
April	US$114
May	US$127
June	US$186
July	US$216
August	US$162
September	US$183
October	US$110
November	US$122
December	US$110

What guests think

At citizenM Glasgow, travellers praise the central location, friendly staff, and modern, tech-focused rooms with very comfortable beds, while also noting compact layouts, see-through bathroom design, and frequent frustrations with iPad controls, TV reception, and room temperature.

Public areas, bar and breakfast are widely liked, but menu variety and coffee service draw some criticism and prices can feel high. Multiple reviews report one elevator out of service and long waits to reach rooms. Housekeeping is often praised as spotless, though occasional maintenance issues, faulty devices and sporadic cleanliness lapses are mentioned. Overall, expect a compact, design-led stay best suited to short city trips.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Lively communal spaces with a bar and breakfast are popular, and there’s discounted nearby parking through validation. However, many guests report one elevator out of service causing long waits; some also found parking instructions and coffee service confusing.

Related guest reviews

8

Mellissa

29 Jul 2023

·

Stayed 3 nights

We enjoyed our stay, the staff were pleasant and the rooms were clean however you do have to request for your room to be cleaned so keep that in mind. There was parking in a multi story car park next to the hotel Friday-Monday was £70 but if you give the hotel your ticket to scan for discount it was £24 which was helpful!

8

peter

20 Jul 2025

·

Stayed 2 nights

As expected from CitizenM fast check in and out. Room as expected. But this place had a problem with the lift. 1 of 2 was out of order and there was lots of time waiting for the lift. If there were stairs I could not find them. Ruined a good stay

8

Mark

2 Aug 2024

·

Stayed 5 nights

The hotel has very comfortable beds. Only one lift was functioning the entire time I was there. Failure to provide a water boiler in the room is an inconvenience to guests who want coffee or tea without having to dress and go out. Reliance on gadgetry to operate lights and temperature may be trendy, but it is not user-friendly!

6

Katy

22 Sept 2025

·

Stayed 2 nights

Lifts were not working properly - one was out of order and the other kept missing my floor! room was ok - but could link apps to watch on the TV so could only watch live tv and couldnt access TV guide so had to flick through all channels

10

Marc

7 Dec 2025

·

Stayed 1 night

Everything was great apart from one lift working at one point we waited 20 mins for lift with our luggage

6

Michael

7 Oct 2025

·

Stayed 1 night

The parking and parking ticket validation sucks. Should be better explained at check-in. Wasyed time having to go get parking voucher from public parking garage and walk back to hotel to get it validated....

8

Gerard

19 Jul 2025

·

Stayed 1 night

Loved this hotel apart from one thing. The lifts. There were only two and one wasnt working. A d to make it wirse there was no sign to say sorry this lift isnt working. Stairwell was not easy to find.

8

Gajusz

23 Aug 2025

·

Stayed 1 night

Staff neglected to tell me I'd get one parking nearby much cheaper because of their deal with the parking owner, so I almost ended up overpaying massively. Luckily I parked in the one they had the deal with. And trust me, parking in Glasgow is obscenely expensive. Is the idea to have visitors leave as soon as possible? If yes, that's a clever solution.

6

Daniel

22 Dec 2025

·

Stayed 2 nights

Room could massively day with a revamp! Lift still broken from the last time I visited. Hotel is ideal I just think it needs a bit of TLC.

8

Bradshaw

7 Jul 2025

·

Stayed 2 nights

We enjoyed our stay at Citizen M. The King bed was comfortable and the bathroom and AC worked great. For some reason the TV was difficult to operate and there was only one lift working in the hotel which made getting up to our room a bit slow. Overall a good stay.

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Cleanliness

Rooms and public areas are frequently described as clean or spotless. A minority report issues such as mould, smells, stained bedding or dust, and some wear-and-tear.

Related guest reviews

8

Wilma

14 Dec 2025

·

Stayed 2 nights

Clean room and staff were very friendly and helpful x

10

Megan

2 Dec 2025

·

Stayed 1 night

Room was spotless, comfy bed, nice bar

10

Ryan

1 Jan 2026

·

Stayed 2 nights

Their was mould in the bathroom which I wouldn’t have expected

6

Keith

3 Sept 2025

·

Stayed 1 night

Disappointed by no tea and coffe making facilities. Shower curtain needed a wash or replaced as it was smelly. Bed up against the window and very high off the floor. Not informed about validating car park ticket, staff not aware this could be done where we parked. TV didn’t work and had to be looked at by staff, they came very quickly to sort out. Everything worked by using iPad supplied. Seemed more like a supermarket self checkout experience than being treated like a guest.

8

Maureen

13 Dec 2025

·

Stayed 1 night

Room was spotless. Loved it. Hotel Had a great vibe. My only criticism is not enough plug points and no plug point next to mirror to hard to straighten hair.

4

Stephen

3 Mar 2024

·

Stayed 1 night

Check in was very impersonal, had issues with doing the sell service, the girl at the desk did help us but the whole check in procedure wasnt the best. The room was nice but it wasn't the cleanest. The bottom and top of the bed was covered in hair/dust and didnt look like it had been cleaned. When getting ready to leave this morning, we noticed that the actual duvet was black with mould but the cover hid it. The pillows are very uncomfortable and 1 small pillow each wasn't enough and the actual bed wasnt the comfiest. We had been recommended this hotel but both my wife and myself werent overly impressed. The guy on reception asked how our stay was when checking out and when i tried to let him know about this, it was ignored and he just left it at "have a good day". Really dissapointed considering its not the cheapest hotel around.

10

Loubna

12 Oct 2025

·

Stayed 2 nights

rooms clean

10

Brenda

1 Dec 2025

·

Stayed 1 night

Check in girl was lovely and helpful, room was spotless. Ipad was great for closing blinds, changing temp etc. will definitely stay here again

10

lee

14 Jul 2025

·

Stayed 1 night

Great stay, central location. Room was spotless and staff were super helpful.

6

Ian

11 Aug 2025

·

Stayed 2 nights

Room was a little dirty

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AI-generated summary based on recent guest reviews

Rooms

Rooms are compact with large, comfy beds and a tech-forward design controlled by an iPad. Many note limited space and privacy, recurring TV/casting glitches, and inconsistent climate control.

Related guest reviews

8

Clare

4 Oct 2025

·

Stayed 3 nights

Room was clean, breakfast was great. Staff are friendly and it’s handy to the bus station. The TV and lights are controlled using an iPad. The TV never worked the whole time I was there using the iPad but I found the remote in the drawer so I did manage to watch a few tv shows. The iPad also doesn’t allow you to turn off individual lights.

4

Desmond

8 Sept 2025

·

Stayed 2 nights

Pleasant but not for me. Room was smaller than expected and smaller than most others. Clean. Comfortable bed. Noisy as no way to turn off the bathroom fan. Disturbed my sleep significantly. TV was not great. No normal terrestial channels like BBC1. Those available were streamed and poor delivery. Frequently down and gave up trying to watch a film.

6

Randy

5 Aug 2024

·

Stayed 1 night

Our room was extremely hot. We had our air conditioner set at the lowest setting and it never cooled off enough to get any sleep. Otherwise, our stay was pleasant.

8

Stacey

1 Oct 2023

·

Good hotel in a great location. Hotel was very clean and comfortable, although rooms are very small if you have big luggage. Tons of dining options and also the train station is a 5 minute walk, very convenient. Only downside is once in your room, everything is run off an iPad (lights, blinds, tv). The iPad had issues and we had to get staff to reset it twice. Staff was great in doing so, just not ideal after long travel days.

10

Alistair

30 Dec 2025

·

Stayed 1 night

Clean, quiet, modern, massive bed, good value for money

8

Louise

24 Sept 2023

·

Stayed 3 nights

Super stay. Rooms far too hot! No real air conditioning. This is second stay where the temperature in the room is unbearable at night. No fans available. No windows that open. Spoils an otherwise great stay.

8

Deborah

26 Jul 2025

·

Stayed 2 nights

Nice kinda funky hotel in an excellent location. Walkable to bus and train stations. Room is small but efficient- the bed is up against the window so the person near the window has to climb over the other person to get out. Everything in the room runs off an iPad. The lights. The blinds. The blackout curtains. The TV. There are mood options and lights. No kettle or coffee in the room. Breakfast was excellent - served on the first floor which serves as a restaurant, living room and workplace during the day. Bed was firm but comfy. Staff very nice. There is construction out the back but it was quiet as it seems like the heavy work Was done.

8

paul

14 Dec 2025

·

Stayed 1 night

No real selection if tv channels, no movies, this was something offered before and was still advertised when searchrd. Made being in the room more like a prison cell. Not great. Good sleep though very hard to control temperature of the room.

8

Jesse

14 Apr 2025

·

Stayed 2 nights

Totally decent place to stay for the price. Rooms are very small and the bed is surrounded on three sides by walls, so it's awkward to get in and out of. I would stay there again.

8

Linda

22 Sept 2025

·

Stayed 4 nights

Modern, minimalistic. Location was fabulous for visiting Glasgow Wonderful breakfast options at a reasonable price. Casual lounging areas are inviting & esthetically pleasing. Friendly staff. Only downfall was the temperature in our room; it was too warm despite having the setting on the coolest option. Management didn’t help. But did bring us a fan. Couldn't offer another room due to full occupancy. Everything in room is managed by a tablet which is limiting.

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Service

Staff are widely praised as friendly, helpful and welcoming, and check-in/out is generally easy with self-serve kiosks. A few report impersonal or confusing kiosk experiences and occasional slow responses.

Related guest reviews

8

chia-yin

23 Oct 2025

·

Stayed 2 nights

Staffs are all nice and friendly

10

L

21 Jun 2025

·

Stayed 5 nights

The staff from reception desk to restaurant/bar to housekeeping were all excellent, helpful, friendly during my whole stay. Two key staff were brilliant, Anton - he was friendly, approachable and gave hints and tips of places to see and go as a newbie in Glasgow. Also, the lady (sorry forgot her name) who accommodated me with a conference room for my job interview.

6

Jamie

29 Nov 2025

·

Stayed 1 night

Charged for stay twice? Once on booking and again at hotel check in but different rates? Not great. iPad check in at hotel was poor experience. Great if they work but apparently they don’t (unless you count charging me twice?)

8

Larry

17 Oct 2025

·

Stayed 2 nights

Very helpful and friendly staff. Great breakfast.

10

Kevin

1 Oct 2025

·

Stayed 2 nights

Very warm welcome & the staff helped me clear up a small check-in discrepancy. Very pleasant stay in a great location.

10

Jen

11 Oct 2025

·

Stayed 1 night

Clean room, staff were extremely helpful, happy, and friendly. The sitting area in the lounge with the bar was very comfortable. Enjiyef the funky devir

10

Phillip

15 Sept 2025

·

Stayed 3 nights

From arriving at the hotel the modern nature of it felt refreshing. Then when we went to the bar and spoke with Deneeze she knew her stuff, explained the brand and made great suggestions of places to go for food. All the staff were amazing and we will definitely return to CitizenM both in Glasgow and elsewhere

4

Mark

19 Jul 2024

·

Stayed 2 nights

Check in was a disaster with the electronic check in terminals. Odd experience. Check out was super slow - 1 staff member on the desk and had to wait 20 minutes to get my suitcase back from storage. See previous review for other issues.

10

Emma

17 Aug 2025

·

Stayed 1 night

Very safe and comfortable, exceptional service

10

Ashley

3 Oct 2025

·

Stayed 3 nights

Well located near the city center. Easy check in/out process and great smart features in the rooms. The king room was a bit compact, but overall it was a comfortable stay and the staff are delightful

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Location

Consistently praised for a central, walkable location near Buchanan Bus Station, train links, theatres and shops. A few note the immediate area can feel a bit rundown, but most found it convenient.

Related guest reviews

10

Cathy

22 Sept 2025

·

Stayed 2 nights

Perfect location for RCA. Stuff so helpful. I left something behind

8

KAJ

4 Aug 2025

·

Stayed 1 night

Hotels is perfectly located with everything in the city center within a couple of minutes walking, including Buchanan Bus station which is just 300 meters or so from the hotel. This also where the airport bus stops.

10

Jeffrey

16 Sept 2025

·

Stayed 1 night

Great location.

8

Colin

19 Nov 2025

·

Stayed 1 night

Check in very smooth. All done on ipad. Receptionist very helpful with a nice manner. Room spotless and very quiet considering located on front. Did struggle a bit with at first as everything controlled by ipad. Paid extra for breakfast but have had better choice of cooked items. Did not see any gluten free options, although to be fair I didn't ask. Hotel is quirky and is well located for all amenities.

10

Rona

25 Mar 2025

·

Stayed 1 night

Good location but with all the dirt trappings of city centre. Consistent citizen M experience inside

10

Jenny

6 Aug 2025

·

Stayed 4 nights

Best Location!

6

Megan

22 Mar 2025

·

Stayed 3 nights

Hotel common areas were nice, check in was easy but the rooms are tiny with little to no space to hang clothing. The area where the hotel is located is central but was loud, dirty and didn’t feel very safe. To be honest staying in Glasgow this time most areas we walked about in didn’t feel very safe, having been to Glasgow a lot this was the first time I’d say I wouldn’t be in a hurry to come back.

10

martin

8 Aug 2025

·

Stayed 2 nights

Lovely modern hotel in close walking distance to restaurants and shops

10

Ashley

3 Oct 2025

·

Stayed 3 nights

Well located near the city center. Easy check in/out process and great smart features in the rooms. The king room was a bit compact, but overall it was a comfortable stay and the staff are delightful

10

Julie

15 Sept 2025

·

Stayed 1 night

The hotel staff are excellent and it's in a very convenient central location.

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Dining

Breakfast is often praised for quality, but several guests found it expensive or noted workflow issues with tea and coffee service. The bar/lounge is popular, though food choices can feel limited and there’s no in-room coffee.

Related guest reviews

8

Elspeth

24 Aug 2024

·

Stayed 2 nights

Breakfast tea and coffee systems need attention. For tea you need hot not tepid water and present system gives only tepid. Try a one cup boiler? Good idea to offer barrista coffee but one person is inadequate to meet demand. Lots of frustrated people with hot breakfasts getting cold. This is a workflow issue not a criticism of the barrista.

8

Danny

24 Aug 2024

·

Stayed 1 night

Food very limited

8

Larry

17 Oct 2025

·

Stayed 2 nights

Very helpful and friendly staff. Great breakfast.

8

Clive

18 Jul 2025

·

Stayed 2 nights

Well priced breakfast great

10

Aratrika

18 Jul 2024

·

Stayed 3 nights

Great hotel and amazing staff and service. We arrived late night after a long train ride and we were very excited to find dining options at the 24hrs restaurant within the hotel. The drinks were great and the lounge is amazing to chill out. The mood lighting and the iPad control in the room was fun and very unique. We had a king room so our room was quite spacious. Will definitely be recommending this to others visiting Glasgow.

4

Simon

24 Jul 2023

·

Stayed 2 nights

The hotel is quirky and modern but the rooms are small and badly set out. The bathrooms is glass pod with just a shower and toilet in them. The sink is in the main living area! The bed is big but one person has to climb over the other person to get to the toilet as you only have access to one side. The iPad controlling the everything was a pain. The breakfast was poor for the price. The options for warm food was limited with only, sausages, scrambled egg, mushrooms, tomatoes and beans, which were luke warm at best. It said it did bacon but there wasn't any and there was still an hour of breakfast left. It said it had croissants also but none were left. I mentioned to a staff member and they kindly offered me a refund.

10

Jo

20 Sept 2025

·

Stayed 1 night

Fantastic stay - wasn’t sure about the concept before I arrived but the iPad to control the room worked well, the bed was super comfy and for a solo traveller, plenty of room. Absolutely lovely breakfast and staff were solicitous and kind. Would return.

10

Ian

14 Aug 2025

·

Stayed 2 nights

Wonderful modern hotel. Super clean and comfortable with great staff. Only issue was with no coffee makers in the room I would have expected somebody to have been around to operate the coffee shop downstairs, which I did not see once.

10

Viridiana

3 Aug 2025

·

Stayed 1 night

Amazing hotel, delicious breakfast

8

Derek

5 Jun 2025

·

Stayed 1 night

Liked how you got to pick your room at check in. Staff were friendly and helpful. Rooms were spotless. The only bad experience was no tea/coffee in room so had to pay £7.50 at bar for a tea and cappuccino!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $162	17 $198
18 $85	19 $101	20 $105	21 $115	22 $115	23 $115	24 $152
25 $72	26 $82	27 $93	28 $115	29 $115	30 $106	31 $154

Su	Mo	Tu	We	Th	Fr	Sa
1 $71	2 $83	3 $92	4 $111	5 $125	6 $115	7 $186
8 $67	9 $77	10 $81	11 $82	12 $82	13 $135	14 $135
15 $67	16 $80	17 $84	18 $84	19 $80	20 $111	21 $143
22 $68	23 $81	24 $80	25 $82	26 $82	27 $101	28 $135
29 $67	30 $77

citizenM Glasgow

Prices for citizenM Glasgow

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed

Room, 1 King Bed (High Floor)

Guest reviews of citizenM Glasgow

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about citizenM Glasgow

Prices for upcoming dates