Name: Country Inn & Suites by Radisson, Bloomington-Normal Airport, IL
Address: 2403 East Empire Street, Bloomington, Illinois, United States of America, Bloomington, Illinois, US
Price range: US$71–US$262 per night
Rating: 8.28

What guests think

Recent reviews of Country Inn & Suites by Radisson, Bloomington-Normal Airport, IL highlight clean, often spacious rooms, friendly staff, and convenient airport location with quiet surroundings, alongside recurring complaints about TV/internet reliability, occasional maintenance issues, and uneven breakfast replenishment.

Guests frequently praise quick check-in and overall value, but note worn common areas, over-chlorinated or chilly pool, broken gym or laundry equipment, and periodic renovation or noise. Room comfort is generally good, though some report firm or sagging mattresses, loud AC, thin walls, and sofa beds lacking support. Expect a clean, budget-friendly stay near the airport with helpful service, tempered by inconsistent maintenance and amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic and show wear: multiple guests cite a cold or over-chlorinated small pool (no hot tub), broken fitness equipment, occasional broken ice/dryer machines, a very small elevator, and intermittent renovation or construction.

Related guest reviews

8

Susan

22 Jun 2025

·

Stayed 1 night

Very clean, friendly staff, quiet. I asked for a fan in room when I booked the room and it was there. My only two complaints are the pool was over chlorinated and the tv channels kept going out.

6

Stephanie

16 Jul 2024

·

Stayed 3 nights

Check in & check out were smooth. Room was clean. That's where the positives end. The pool was ice cold & unusable. The ice machine on our floor was empty. There were ants in our room that were crawling on food & beverages. The room above ours allowed their kids to stomp around lime elephants and slam doors until after midnight, and the room across from ours seemed to be throwing a party. Would not return.

6

Michael

20 May 2025

·

Stayed 2 nights

Room was ok. Fitness room was a joke, all broken equipment. Staff was friendly.

10

dawn

24 Jan 2025

·

Stayed 1 night

Great property. The staff and s amazing. Fitness room has broken equipment but treadmill ok

10

Julie

9 Jul 2025

·

Stayed 1 night

It was clean and close to the airport. The elevator was small though.

4

Amy

23 Jun 2025

·

Stayed 3 nights

First & Last time at this chain. First, the positives…the employees I encountered were very nice and the hotel and room were clean. The negatives…we had both no television and extremely poor internet. I asked about the tv on Thursday and was told it would be fixed by 8pm. It wasn't. Still didn’t work on Friday so We ended up buying a Roku stick and using our phones as a hotspot. The tv finally came back on Sunday-the day we left. Even once the tv was back, the remote buttons did not all work. The dryer was broken and so was the ice machine. Breakfast was not great. Eggs were sitting in a puddle of water. This hotel had so many great reviews- so I’m extra disappointed with our experience. It was not even close. Probably fine for a quick overnight.

4

Becky

5 Jun 2025

·

Stayed 5 nights

The pool is small, no hot tub. Broken gym equipment. Breakfast is the same every day. Rooms are small. They were clean and the hotel staff was very friendly. Dryer was broken but the amazing girl at the front desk dried our clothes for free and even delivered them back to our room. Hotel is outdated and needs a refresh.

8

Regina

22 May 2023

·

Stayed 1 night

The property is in the midst of renovations which will be beautiful when completed. Our room was newly renovated. so it was lovely. The lobby and the kitchen were done as well. Also very nice. Breakfast was delicious. The server very pleasant and the staff at the desk during the day were very helpful and accommodating. It is at the airport, so not much they can do by way of ambience outside. But very convenient to shopping and food options.

6

Rachel

27 Jul 2025

·

Stayed 2 nights

The property was okay - a bit dirty in the bathroom, nothing like stains or hairs left in the shower, rather just areas that appeared worn and neglected. There was a strong storm that rolled in the evening of our stay - the window started leaking significantly. At this point, it was 1 am in the morning - not worth switching rooms. The pools chlorine levels were very high - we didn’t last too long with burning eyes. The front desk attendants were kind and friendly. The breakfast had a lot to offer.

6

William

23 Jan 2024

·

Stayed 1 night

This hotel has potential, but there were too many issues with my stay. In the first room they gave me, the temperature control on the heater wasn’t working. So, they moved me to a nicer room, but it had an even more substantial issue. The toilet ran all of the time, and when it tried to fill the tank again the pipes in the wall made a very loud hammering noise. This would happen every half hour or so. I had to turn the water off to the toilet during the night to stop this from happening. It’s hard to miss, so I can’t possibly believe they are not aware of it. Another smaller annoyance was the ice maker was running but didn’t have any ice. I tried both in the evening and the next morning with no luck. On the positive side the room design was nice, everything was very clean, and the breakfast was good. If they did a better maintenance job the rating would be a 5.

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms and common areas are often described as clean, but feedback is mixed due to recurring reports of odors, missed housekeeping details, ants or other bugs, and a few bedbug allegations.

Related guest reviews

6

Martha

18 Aug 2025

·

Stayed 1 night

There was a funny smell in hallway. The noise above us made it hard to sleep

2

Maria

9 Dec 2024

·

Stayed 1 night

Dirty towel, everything disaster.

6

Natalie

21 Aug 2025

·

Stayed 1 night

The hotel was fine. It was clean and tidy and breakfast was pretty good. The front desk staff were very friendly and helpful. The whole hotel, particularly the hallways, had a musty smell. The room was in pretty good condition, but it was missing pillows and a blanket for the sofa bed. The sofa bed was very uncomfortable. I know sofa beds are never great, but this was a really thin mattress and I could feel every metal support beneath it. My mom and daughter slept in the main bedroom of the suite and that bed seemed really comfortable.

8

Thomas

10 Mar 2025

·

Stayed 2 nights

We had left a can of soda in the back bedroom and found ants crawling on the sofa when we returned a few hours later. Room 116. Other than that, the stay was pretty good. The suite was pretty much just a “door” between the sitting area and the bedroom, but it did afford some quiet I guess. Breakfast was the same both mornings, eggs, sausage and biscuits and gravy, plus the usual waffle makers and breads and cereals. Could have used some bacon and hot sauce. Staff were very nice all around. Easy access to the area and especially the airport if you need it.

2

Mary

2 Jul 2025

·

Stayed 3 nights

This hotel was the most terrible place i have ever stayed..it is Pet Friendly and by the second night we were heavy on allergy meds which ruined the whole trip, on the second night the dog smell was so horrible, we slept in the parking lot in our rented Subaru outback..we noticed other people were sleeping in their car as well. If pets stay in the rooms there is no way you can clean the dog hair 100% ... then you need to offer clean from pet hair rooms. Totally ruined a trip to Chicago and wasted money that we work so hard for to save.

8

Randy

2 Aug 2023

·

Stayed 1 night

Upon check in I was told a different credit card was used found out he checked me into someone else’s room. Shower had hair in it and chipped base wall out not screwed in correctly and missing screws overall appearance was old hotel with attempted updates

6

tana

14 Jul 2024

·

Stayed 1 night

Well lit parking lot, friendly staff and while the building is older they definitely have tried to keep it updated. Found toothpaste in our sink upon arrival and stains on the comforter along with hair. Hair on bathroom floor. We didn’t complain as it was minor and I always wipe things down for this reason. Hotel could benefit from better cleaning and random checks of rooms. I see this a lot traveling. It’s unfortunate though.

8

Kimberly

28 Jul 2024

·

Stayed 1 night

Overall good stay. There were ants on our dresser in the AM, but other than that, nice place.

2

Megan

26 Sept 2025

·

Stayed 2 nights

Bed bugs!

4

Kurt

1 Sept 2025

·

Stayed 4 nights

Bedbugs, trash never emptied anywhere in the hotel. Room not serviced. Breakfast items empty 30 minutes after serving. Hotel is in poor condition and rundown. It is being mis-managed.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable, but recurring issues include analog/unstable TV service, slow or unreliable Wi‑Fi, noisy AC or thin walls, and some uncomfortable mattresses or sofa beds.

Related guest reviews

10

Pamm

21 Sept 2025

·

Stayed 1 night

The rooms are spacious, and the price is great. The included breakfast is great--eggs, sausage, waffles, biscuits & gravy, etc. Highly recommend!

8

Everett

7 Apr 2024

·

Stayed 1 night

The hotel is very nice since it was remodeled (taking place the last time we were there); However, a big negative remains in that the TVs are old and smaller screens, plus the TV service is ANALOG... did not know that was even still in existence!

8

Daniel

18 Jul 2025

·

Stayed 1 night

Staff and room were very good. AC was very noisy…only drawback.

6

Natalie

21 Aug 2025

·

Stayed 1 night

The hotel was fine. It was clean and tidy and breakfast was pretty good. The front desk staff were very friendly and helpful. The whole hotel, particularly the hallways, had a musty smell. The room was in pretty good condition, but it was missing pillows and a blanket for the sofa bed. The sofa bed was very uncomfortable. I know sofa beds are never great, but this was a really thin mattress and I could feel every metal support beneath it. My mom and daughter slept in the main bedroom of the suite and that bed seemed really comfortable.

4

Amy

23 Jun 2025

·

Stayed 3 nights

First & Last time at this chain. First, the positives…the employees I encountered were very nice and the hotel and room were clean. The negatives…we had both no television and extremely poor internet. I asked about the tv on Thursday and was told it would be fixed by 8pm. It wasn't. Still didn’t work on Friday so We ended up buying a Roku stick and using our phones as a hotspot. The tv finally came back on Sunday-the day we left. Even once the tv was back, the remote buttons did not all work. The dryer was broken and so was the ice machine. Breakfast was not great. Eggs were sitting in a puddle of water. This hotel had so many great reviews- so I’m extra disappointed with our experience. It was not even close. Probably fine for a quick overnight.

6

Joe

27 Nov 2024

·

Stayed 1 night

The tv was analog. I have stayed at many hotels over the past years. This is the first time I have been given an analog tv and not digital content. As a result, I will not stay at this property again. I will also refuse to stay at any of your other properties that do not have at least a digital tv.

10

John

13 Dec 2025

·

Stayed 1 night

Friendly staff. Efficient and quick check in. Clean and spacious room.

8

scott

22 Jun 2025

·

Stayed 4 nights

Rooms very clean. Location excellent for our needs. Pool was nice. TV service totally unacceptable. This is 2025 guys not 1990. Direct TV really. No service 3 of the 4 days we we were there. BAD!

6

Wendall

7 Feb 2025

·

Stayed 1 night

Lots of noise while trying to sleep. Kids running around well after midnight. Thin walls allowed us to hear loud coughing pretty much all night.

8

MICHAEL

29 Jul 2024

·

Stayed 2 nights

Internet was very poor even late at night. Not much better in the lobby. Children were running up and down the corridors after midnight and their families were rather noisy. Night staff ignored all of this noise. Breakfast was spoiled by some very loud guests who made it very difficult for non family members to enjoy their breakfast.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently praised as friendly, helpful, and efficient at check-in, though a few guests reported early housekeeping entry, inconsistent front-desk responsiveness, and occasional shuttle miscommunications.

Related guest reviews

10

Shawna

26 Feb 2024

·

Stayed 1 night

Staff was very kind, property was good for the money.

2

Elisabeth

22 Sept 2023

·

Stayed 1 night

Made arrangements for hotel shuttle to pick me up. My flight was late coming in and driver went home for the day. Hotel desk not helpful in resolving the issue. Left stranded at the airport at midnight.

8

Ashtyn

28 Sept 2025

·

Stayed 1 night

Check out time is 12:00. I have housekeeping knocking at my door MULTIPLE times at 11:30 even after yelling back that I’m still occupied, and my DND sign is even on my door handle. 11:50 I’m bringing my stuff down to my car; I have to make 2 trips because I can’t carry everything. As I’m coming back up from my 1st trip down, housekeeping is already in my unit at 11:53. Like hello?? I have my belongings in there still and I’m not even checked out yet. Do better. This was very upsetting.

10

Tricia

19 Jun 2025

·

Stayed 1 night

Friendly and quick check-in.

10

Renee

13 Feb 2025

·

Stayed 1 night

There was some issues with the third party I booked the room with and the front desk was very helpful.

8

Jennifer

28 Jul 2025

·

Stayed 2 nights

The lobby and rooms are nicely updated aesthetically, but you can see that the building is over and most of the updates were cosmetic. We had a terrible rain storm and our window was leaking all night. I showed the front desk person and he just looked and did not really offer any solutions. Thankfully we had no more rain. Breakfast was only just basic

8

Kim

21 Apr 2025

·

Stayed 1 night

They say the provide a shuttle to the airport, it is a taxi which would be fine for 1 or 2 people but not 6 as we had which they knew. Had to make 2 trips, not convenient at all!! Especially no notice until they showed up!

4

Kayley

20 Mar 2025

·

Stayed 1 night

We weren't sure if we should book at the front desk or online so we went to the front desk first. The person there point blank told us they were booked. I was, obviously, surprised since I had just been looking at booking options online. I told her this and then after doing something on the computer she told us that she guessed there were rooms open. I asked about any discounts and she said just to book through Expedia for the best deal. So we did. All was fine but it was just a little strange and off putting initially.

2

Joe

24 Dec 2023

·

Stayed 1 night

Staff entered my room 2 hrs prior to check out. I was not out of my room yet. Very unprofessional and intrusive. Front desk said “sorry”.

10

John

13 Dec 2025

·

Stayed 1 night

Clean & spacious room. Friendly and efficient staff. Quick check in.

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AI-generated summary based on recent guest reviews

Location

Convenient near Bloomington airport, restaurants, shopping, and ISU; typically quiet despite the proximity, though a few note an industrial setting and a somewhat remote feel from main areas.

Related guest reviews

10

Gabriela

22 Jul 2025

·

Stayed 1 night

Is nice and close to everything restaurants shopping and close to the Illinois state university

10

Nona

30 Nov 2023

·

Stayed 2 nights

Quick access to early morning flight departure; plenty of restaurant options to choose from.

10

Bethany

2 Feb 2025

·

Stayed 2 nights

Loved my stay here. It’s a little off the beaten path but 2 min drive to Veterans Parkway- main road through town. Staff is lovely and the whole place is just comfortable and clean and a great stay.

10

Bob

11 Aug 2025

·

Stayed 1 night

Great location in Bloomington and we love that it was near where we wanted to go

6

John

20 Jun 2025

·

Stayed 1 night

Industrial area. Not much beauty.

10

Susan

18 Dec 2023

·

Stayed 1 night

Very clean, very quiet. Location was a bit remote from the main parts of town, but good for the airport, I imagine.

10

MARK

20 Sept 2025

·

Stayed 1 night

Close to airport and restaurants and shopping.

10

Mary

20 Nov 2024

·

Stayed 1 night

The staff was friendly. The location is very close to the airport.

8

Stephen

31 Aug 2024

·

Stayed 1 night

Even though it was by the airport it was quiet.

10

Scott

20 Jun 2025

·

Stayed 1 night

Nice hotel, good value for the money, convenient location.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is commonly rated good with hot options, yet several reviews mention limited variety on consecutive days and periods when items were not replenished or quality felt low.

Related guest reviews

10

Pamm

21 Sept 2025

·

Stayed 1 night

The rooms are spacious, and the price is great. The included breakfast is great--eggs, sausage, waffles, biscuits & gravy, etc. Highly recommend!

6

Chris

17 Jul 2025

·

Stayed 3 nights

The beds were comfy my 2 girls slept very well. The carpets definitely needed updating. But mostly we were there for 3 days. All 3 days were the same breakfast options. I know there are other cost effective items. You need to change it up. This is the second time staying with you. I probably won't be back.

10

Mary

30 Dec 2024

·

Stayed 1 night

Quick overnight stay before an early morning flight from Bloomington Airport. Friendly staff. Clean, comfortable room. Breakfast wasn't spectacular, but it was good - the usual scrambled eggs, sausage, waffles etc. Good coffee.

10

Chanita

12 Nov 2024

·

Stayed 2 nights

Great breakfast options

8

Sonia

16 Jun 2025

·

Stayed 4 nights

I had to ask 3 times to get clean towels and the trash to be removed. Finally got towels but trash was never taken out. Breakfast was lack-luster.

10

Stephanie

31 Dec 2024

·

Stayed 1 night

Breakfast was very well done. There was someone watching and cleaning, refilling etc. Staff was polite and friendly.

10

KATHY

12 Oct 2025

·

Stayed 1 night

Breakfast was great. Lots of options!

10

Victoria

4 Jun 2024

·

Stayed 1 night

We enjoyed our stay. We got to breakfast 30 mins before it closed, along with a few other families, and the lady working was so helpful and kind and replenished everything quickly.

8

John

8 Jul 2024

·

Stayed 1 night

Overall, this is very good property. It appears to be family-owned and everybody was pleasant and helpful. Two issues: (1) Room 205 had the overflow cap on the tub off and set aside on the tub corner. Not a big deal but it was unsightly and a bit disgusting. It needs a screw to be fixed. (2) We stayed on a Sunday night and it was very sparsely occupied. Although we came during the "open" hours for the "free" breakfast, it was pretty meager, eggs and sausage needed to be refilled. I\'m betting the week days are much better. Overall, it was a good stay. - a STRONG 4

4

Christine

8 Aug 2025

·

Stayed 1 night

The cost of the room was MUCH higher (almost double) when I booked it a week in advance than cost available the day of our stay. The front desk staff yawned the entire time we were checking in. The hotel was very empty and we weren't offered any preference regarding room location. The breakfast was VERY bad -- lumpy gravy, cold eggs & sausage, and very low quality selection (white bread, wheat bread, plain bagels) & nothing fresh.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$90
February	US$96
March	US$101
April	US$95
May	US$113
June	US$131
July	US$102
August	US$91
September	US$114
October	US$104
November	US$90
December	US$84

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $134	16 $82	17 $82	18 $232	19 $262
20 $80	21 $76	22 $76	23 $76	24 $76	25 $87	26 $102
27 $71	28 $76	29 $76	30 $89

Su	Mo	Tu	We	Th	Fr	Sa
				1 $76	2 $149	3 $147
4 $81	5 $83	6 $84	7 $84	8 $84	9 $116	10 $102
11 $82	12 $82	13 $82	14 $84	15 $84	16 $213	17 $121
18 $80	19 $81	20 $84	21 $84	22 $84	23 $152	24 $134
25 $89	26 $81	27 $83	28 $82	29 $84	30 $97	31 $88

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Monthly average prices

About this property

Location

Room options

Room, 1 King Bed

Room, 2 Queen Beds, Accessible

Suite, 1 Bedroom

Room, 2 Queen Beds

Room, 1 King Bed, Accessible

Studio Suite, 1 King Bed

Suite, 1 Bedroom, Accessible

Studio Suite, 1 King Bed, Accessible

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Country Inn & Suites by Radisson, Bloomington-Normal Airport, IL

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Prices for upcoming dates