Name: Alba Suites Acapulco
Address: Gran Via Tropical 35, Caleta, Acapulco, Acapulco de Juárez Municipality, Guerrero, Mexico, Acapulco, Guerrero, Mexico
Rating: 6.65

Guest reviews

6.7

Pleasant

Based on 708 verified reviews

Who stays here?

Business

4%

Couple

17%

Family

67%

Group

11%

What guests think

AI-generated summary based on recent guest reviews

Alba Suites Acapulco offers budget-friendly stays with multiple pools, scenic bay views, and a family-oriented vibe, but many guests report dated facilities, noisy or weak air conditioning, and pervasive maintenance issues in rooms and common areas.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Martín

Apr 10, 2025

·

Stayed 2 nights

I like the area and view that the hotel has on of the best in acapulco my stay here was excellent !

10

Oswaldo Jair

Mar 15, 2025

·

Stayed 3 nights

Ok

2

PEDRO

Jan 22, 2024

·

Stayed 1 night

Even do we knew about the huracan that lately stroke Acapulco...this property was really really in very bad condition...the outside it wasn't too bad but the rooms...they werenot very pleasant.

8

Miguel

Sep 12, 2023

·

Stayed 7 nights

Overall I liked it. Close to the better beach attractions, but old fashioned in service. Needs to upgrade to more modern service, kitchen supplies (coffee maker, toaster, blender, etc.) TVs, and better pools maintenance,. Very good in price. Staff very friendly. In a scale 1 to 10, I give them a 7.

2

Arianna

Apr 4, 2023

·

Stayed 1 night

Horrible costumer service from the moment we got to the parking lot . Only reason we did not leave because kids we had in our group were extremely tired . The hotel is old / dirty / front desk are rude . Will never stay at this hotel again . I usually don’t leave reviews but this time I had to .

Gran Via Tropical 35, Caleta, Acapulco, Acapulco de Juárez Municipality, Guerrero, Mexico

Location

With a stay at Alba Suites Acapulco, you'll be centrally located in Acapulco, within a 15-minute drive of Papagayo Beach and Club de Yates de Acapulco. This family-friendly hotel is 0.6 mi (0.9 km) from Playa Caleta and 0.9 mi (1.4 km) from Playa Caletilla.

Club de Yates de Acapulco(0.3 miles)

Playa Caleta(0.5 miles)

Capilla Submarina(0.6 miles)

Playa Caletilla(0.8 miles)

Isla de La Roqueta(1 miles)

Playa La Angosta(1.5 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 05:30

Before 12:00

Security deposit

MXN 500 per accommodation on arrival.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site.

Continental breakfasts are available daily from 7:00 AM to 11:00 AM for a fee, approximately MXN 95 to 150 for adults and MXN 85 to 110 for children.

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Yes, a roundtrip airport shuttle is provided for a surcharge of MXN 450 per room (one way), available 24 hours. Guests must contact the property with arrival details before travel.

The hotel is centrally located in Acapulco, within a 15-minute drive of Papagayo Beach and Club de Yates de Acapulco. It is 0.6 mi (0.9 km) from Playa Caleta and 0.9 mi (1.4 km) from Playa Caletilla.

Yes, the hotel features 5 outdoor swimming pools, including a seasonal outdoor pool. The operational hours are not specified.

The hotel offers rollaway beds for a fee of MXN 250.00 per night, but advance request or confirmation may be required.

Alba Suites Acapulco

Amenities

Property description

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