InCanto

This property is extremely convenient for the historic centre of Palermo with the Quattro Canti being just outside. The restaurants and shops are within walking distance as are most of the main attractions. The rooms are spacious and well appointed and the breakfast is good. The staff were very obliging. Their are some aspects which may not suit everyone:- The reception is only manned in the morning so it is self check in and entry via a key safe. No lift so be prepared to carry suitcases up one or two flights of stairs. There is street music in the evenings just outside which is nice but can go on past midnight so light sleepers beware.

Good location. Rooms did not have enough storage/shelves, same as bathrooms. Not accessible for most people. Impossible to carry luggage up 3 flights of stairs. Dangerous for anyone over40.

Room was very clean and comfortable. Breakfast delivered to our door was a nice touch, and it was hot and tasty. Unfortunately the smart TV wasn’t working properly but that’s very minor. The drive to parking was VERY tight but we made it. You’ll keep fit with the stairs but you’ll not beat the location of this place, right in the centre of all the action, lots of restaurants and shopping.

Great but there are a lot of steps to the second and third floors so not a good option for older folks or people with mobility problems.

Väldigt centralt boende. Tillmötesgående och bra service. Rent och snyggt. Många trappor. Ingen hiss.

C’est un endroit très bien situé, offrant un succulent déjeuner avec un personnel attentif et dévoué. Ce n’est pas un hôtel conventionnel, sans personnel d’accueil sur place et sans espace sécurisé où laisser les bagages à l’extérieur des chambres.

Das Hotel hat leider kein Aufzug! Vorsicht mit den Koffern bis zum 3 Stock zu laufen ist nichts leichtes. Das Frühstück ist an Auswahl wenig bis sehr wenig. Es gibt immer das gleiche zum bestellen und manchmal vergessen die sogar die Eier. Die Zimmer sind von außen für den Lärm nicht gut abgedichtet es ist nachts sehr laut sollte aber klar sein wenn man in so einer Gegend das Zimmer bucht. Ansonsten liegt das Hotel sehr zentral und man erreicht vieles zu Fuß. Ein zweites Mal würde ich mir gleich in der Nähe von Mondello etwas buchen wenn man eher am Strand chillen möchte.

Le souci difficile de se garer. Et manque d'indication pour trouver l'hôtel

A very nice up-market B&B in the heart of historic Palermo. The room was spotlessly clean and quite spacious and the bed was very comfortable. Location is just minutes away from major attractions such as the Cathedral and Royal Palace. Be aware that you have to climb a few flights of stairs to get to the apartments so may be a problem if you have mobility issues.

Nice rooms and comun area. No elevator and had to carry suite cases 3flights!! Had no water for a day and a half do to a breakdown. Great breakfast and location!!

Room super clean and very comfortable beds. Breakfast room service was impeccable and always on time. The best thing about this hotel is its location, walkable to all major atractions and the train station.

Nice and stylish property, clean and tidy. Very central area, which of course may get a bit loud by definition. Good breakfast served to the room. Limited bathroom privacy.

Ho soggiornato solamente una notte , ma e' stato sufficente per avere un'idea veramente positiva dell'hotel situato in zona centralissima , ottima posizione x visitare a piedi la maggior parte dei luoghi di interesse. Pulitissimo e ristrutturato penso recentemente visto gli arredi moderni e funzionali,non da meno l'accoglienza e la disponibilita' del personale. Se decidessi di ritornare a Palermo non avrei dubbi,ritornerei sicuramente all'hotel Incanto

Property was clean but our shower flooded the bathroom floor every time we showered. Good location to all dining and attractions.

Impossible to sleep due to loud noise from bathroom, and the shower drains were completely clogged. Avoid InCanto at all costs!

When I first arrived, I was a bit scared. - a narrow street and locked door - no stuff at the entrance, no lift. I could not find how to get in. Kind people who speak Italian , passers-by, helped me. They took my luggage upstairs . I would not be able to do it.myself. But the room was surprising big, comfortable and modernised, so was the shower. Bed was confrontable with good bedding, and changed during my week stay. Room was cleaned daily, . A very convenient location. You can't find better. Though stuff does not speak any English, I was able to communicate via WhatsApp and always was getting a quick reply. Al what I askes - extra pillows. tea kettle - were fulfilled. Breakfast was served on time, but it was to what I would like to have and with no much variety. But around there are plenty of nice food places. So I would say 0 by the end, when I accustomed to the circumstances - It was a pleasant stay.

Väldigt centralt boende. Tillmötesgående och bra service. Rent och snyggt. Många trappor. Ingen hiss.

A very nice up-market B&B in the heart of historic Palermo. The room was spotlessly clean and quite spacious and the bed was very comfortable. Location is just minutes away from major attractions such as the Cathedral and Royal Palace. Be aware that you have to climb a few flights of stairs to get to the apartments so may be a problem if you have mobility issues.

The bathroom was very dirty and full of mold. Bed very uncomfortable and blankets were not comfortable, the staff was very helpful.

Great location in Palermo with nice modern rooms and a great breakfast. Rooms were clean and comfy.

Outstanding location. Beautiful property in a historic building. Loved the spacious room and the design. Good breakfast. Our room overlooked a very busy street. It was super noisy at night and hard to sleep, even with the balcony closed. Also, our air conditioning didn’t work properly, and it was hot and stuffy. Not sure why the issue didn’t get addressed despite us bringing it up to with the staff.

Pro: great location in heart of city. Walk to everything. Clean and modern. Cons: very noisy at night/ most rooms are street facing and not properly sound proof. AC in room super weak and ineffective for a room that size with high ceilings. I asked for an additional fan and was told not possible. This was a really hot august in Sicily.

Nice and stylish property, clean and tidy. Very central area, which of course may get a bit loud by definition. Good breakfast served to the room. Limited bathroom privacy.

Fantastisk placering, og et fantastisk sted. Med udsigt over byens midte. Hotelværelset er velindrettet med skøn og nødvendig air-con - fantastisk indretning med alt hvad man kan ønske sig, incl. fantastiske senge.

Great Location, Service and Room. WLAN was not working 10/10

This was my favourite hotel out of the 6 I stayed at in Sicily. I was originally trying to cancel it because I accidentally booked it with the non refundable rate. I asked the hotel if they would let me cancel and rebook a refundable rate but the communication back and forth was taking so long and it was getting frustrating so I just decided to keep the reservation and I am so glad that I did not cancel. The room we booked was just like the pictures and had two walkouts to the balcony with amazing views! We loved people watching from it and seeing all the entertainment in the Quattro Canti square. They also served us breakfast in the room which we had on our balcony. The location was just perfect and the hotel room was very nice and modern. It is a bit noisy because it is so close to the main square so if you are sensitive to noise then this might not be the place for you but I didn't mind it. They also provide robes and slippers which was great. The only tips/suggestions I would say is that you need to ensure the shower door is properly closed otherwise water gets all over the floor, and this must have happened many times previously as the laminate flooring in front of the bathroom bubbled up. Also they provide a nespresso machine which is a great touch but they charge to use the capsules. Considering the cost of the the hotel room I think they should offer those and a bottle of water free of charge instead of charging in the mini bar.

Angestellte sehr nett und Lage ist sehr zentral. Jedoch super laut. Leider hat die ganze Woche das WLAN nicht funktioniert und es gab nicht wie im Internet geschrieben steht einen privaten Strandabteil. Der Strand war 45 min weit weg. Zudem wurde uns 20 Euro zu viel Kurtaxe in Rechnung gestellt, konnte sich aber klären.

Nice and modern but noisy because of the street. Also the bathroom door does not really close so not ideal for privacy.

Great location in Palermo with nice modern rooms and a great breakfast. Rooms were clean and comfy.

Amazing view. Great breakfast service. Nice room. Loud but good soundproofing. Strange loud noise in the room but otherwise lovely.

Great B&B option in Palermo - clean, modern rooms with friendly staff who were easy to contact and always helpful. Wonderful location in Palermo's historical centre, right next to the Quattro Canti.

Staff were great. Perhaps message guests 3 days in advance to connect with them? After we connected, all was great!

InCanto was a great choice for our stay in Palermo. Very central location, easy walk to any part of the city center. The staff was kind, very good communication, what i really appreciate as i was driving there and they help me a lot to get in to a safe place to park. The room was huge, the quality of everything bed, the breakfast, bath products was great. I loved the cheese toast, the mermelada and the oat milk cappuccino. They are very attentive and care about each detailed. I hoghly recommend this place.

Nicht zu empfehlen, Kommunikation eine Katastrophe! Wenn man sich nicht die WhatsApp Nummer über die Webseite besorgt, pennt man auf der Straße!! Transfer bestellt und bestätigt, kam natürlich auch nicht. Von meiner Tochter die AirPods aus dem Zimmer gestohlen, laut Vermieter sind seine Leute es nicht gewesen…… Einmal und nie wieder !!!

It was all self check in might as well have been a robot

Excellent location, walking distance to everything, loved the balcony, comfortable bed, fresh quality breakfast, helpful and quick response from staff. Really enjoyed our stay.

When I first arrived, I was a bit scared. - a narrow street and locked door - no stuff at the entrance, no lift. I could not find how to get in. Kind people who speak Italian , passers-by, helped me. They took my luggage upstairs . I would not be able to do it.myself. But the room was surprising big, comfortable and modernised, so was the shower. Bed was confrontable with good bedding, and changed during my week stay. Room was cleaned daily, . A very convenient location. You can't find better. Though stuff does not speak any English, I was able to communicate via WhatsApp and always was getting a quick reply. Al what I askes - extra pillows. tea kettle - were fulfilled. Breakfast was served on time, but it was to what I would like to have and with no much variety. But around there are plenty of nice food places. So I would say 0 by the end, when I accustomed to the circumstances - It was a pleasant stay.

C’est un endroit très bien situé, offrant un succulent déjeuner avec un personnel attentif et dévoué. Ce n’est pas un hôtel conventionnel, sans personnel d’accueil sur place et sans espace sécurisé où laisser les bagages à l’extérieur des chambres.

This was my favourite hotel out of the 6 I stayed at in Sicily. I was originally trying to cancel it because I accidentally booked it with the non refundable rate. I asked the hotel if they would let me cancel and rebook a refundable rate but the communication back and forth was taking so long and it was getting frustrating so I just decided to keep the reservation and I am so glad that I did not cancel. The room we booked was just like the pictures and had two walkouts to the balcony with amazing views! We loved people watching from it and seeing all the entertainment in the Quattro Canti square. They also served us breakfast in the room which we had on our balcony. The location was just perfect and the hotel room was very nice and modern. It is a bit noisy because it is so close to the main square so if you are sensitive to noise then this might not be the place for you but I didn't mind it. They also provide robes and slippers which was great. The only tips/suggestions I would say is that you need to ensure the shower door is properly closed otherwise water gets all over the floor, and this must have happened many times previously as the laminate flooring in front of the bathroom bubbled up. Also they provide a nespresso machine which is a great touch but they charge to use the capsules. Considering the cost of the the hotel room I think they should offer those and a bottle of water free of charge instead of charging in the mini bar.

Sehr Zentrales Hotel! Leider ist die Rezeption nie besetzt und die Dame ist über Whatsapp auch nicht immer so gut erreichbar. Die Dame hat uns aber ein Transfer zum Flughafen und zum Mondello Beach organisiert. Dies hat wunderbar geklappt. Frühstück stellen sie einem vors Zimmer was ich auch toll finde!

This property is extremely convenient for the historic centre of Palermo with the Quattro Canti being just outside. The restaurants and shops are within walking distance as are most of the main attractions. The rooms are spacious and well appointed and the breakfast is good. The staff were very obliging. Their are some aspects which may not suit everyone:- The reception is only manned in the morning so it is self check in and entry via a key safe. No lift so be prepared to carry suitcases up one or two flights of stairs. There is street music in the evenings just outside which is nice but can go on past midnight so light sleepers beware.

Room super clean and very comfortable beds. Breakfast room service was impeccable and always on time. The best thing about this hotel is its location, walkable to all major atractions and the train station.

Great location near Quatro Canti. Place was clean and had a great breakfast

Location could not be better. Steps from Quattro Canti. The apartment was large, clean and nicely decorated. The balconies were perfect for eating a very delicious, free, daily breakfasts. Bathroom was huge and new. Staff was attentive. Charming building. Loved the entire stay

Incanto was in the heart of centro storico. Very convenient and central to all the sights of Palermo. A little noisy at night but other than that cannot fault. Would gladly stay again.

InCanto was the perfect location for our short stay in Palermo. Located in the heart of the historical area, you are steps away from many of the beautiful go-to spots with out needed transportation. The staff were friendly and supplied us with maps in English with suggested sites to see. The breakfast was cooked to order each morning with home-made goodies. I would highly recommend this location.

A very nice up-market B&B in the heart of historic Palermo. The room was spotlessly clean and quite spacious and the bed was very comfortable. Location is just minutes away from major attractions such as the Cathedral and Royal Palace. Be aware that you have to climb a few flights of stairs to get to the apartments so may be a problem if you have mobility issues.

Amazing room with a balcony that overlooked the Quattro Canti. Included a lovely breakfast and the location was in the heart of the Historic District and close to everything.

Beautiful property and outstanding service. Breakfast included and delicious. Perfect location near Quattro Canti. Will stay again!

Great location in Palermo with nice modern rooms and a great breakfast. Rooms were clean and comfy.

Room super clean and very comfortable beds. Breakfast room service was impeccable and always on time. The best thing about this hotel is its location, walkable to all major atractions and the train station.

Location was perfect. Able to walk streets with plenty of restaurants etc. only 2 issues . Instruction for air conditioning were not there. I asked for help and was told the wall it was on. We never got it working, Other issue, info stated breakfast was a 8:00, if you need it earlier let them know. I told them we leave at 7:30 for the train could we get breakfast at 6:30 -7 and was told they can’t provide that early. Why ask then say no. So we had to spend another 20 euros for bakery items at the train station.

Room was very clean and comfortable. Breakfast delivered to our door was a nice touch, and it was hot and tasty. Unfortunately the smart TV wasn’t working properly but that’s very minor. The drive to parking was VERY tight but we made it. You’ll keep fit with the stairs but you’ll not beat the location of this place, right in the centre of all the action, lots of restaurants and shopping.

Breakfast was great, especially staff member Ester.

Great location near Quatro Canti. Place was clean and had a great breakfast

Die Unterkunft war okay und sauber. Jedoch haben wir am letzten Tag kein Frühstück erhalten. Die Unterkunft hatte uns mitgeteilt, dass wir uns bei WhatsApp melden sollen, wenn wir vor 8 Uhr Frühstück brauchen, da das Frühstück direkt auf die Zimmer gebracht wird. Das haben wir auch gemacht und keine Antwort erhalten. Insgesamt war die Kommunikation schwer.

Das Hotel hat leider kein Aufzug! Vorsicht mit den Koffern bis zum 3 Stock zu laufen ist nichts leichtes. Das Frühstück ist an Auswahl wenig bis sehr wenig. Es gibt immer das gleiche zum bestellen und manchmal vergessen die sogar die Eier. Die Zimmer sind von außen für den Lärm nicht gut abgedichtet es ist nachts sehr laut sollte aber klar sein wenn man in so einer Gegend das Zimmer bucht. Ansonsten liegt das Hotel sehr zentral und man erreicht vieles zu Fuß. Ein zweites Mal würde ich mir gleich in der Nähe von Mondello etwas buchen wenn man eher am Strand chillen möchte.

InCanto was the perfect location for our short stay in Palermo. Located in the heart of the historical area, you are steps away from many of the beautiful go-to spots with out needed transportation. The staff were friendly and supplied us with maps in English with suggested sites to see. The breakfast was cooked to order each morning with home-made goodies. I would highly recommend this location.

Great and personalized breakfast!

Great location in Palermo with nice modern rooms and a great breakfast. Rooms were clean and comfy.