Hotel ZAZZ
US$113
/ night
Avg. for September
Select dates to see prices and availability
US$113
/ night
Avg. for September
Monthly average prices
Nightly prices at Hotel ZAZZ average US$91 in the cheapest month (January) and US$158 in the most expensive month (October), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$91 |
| February | US$99 |
| March | US$106 |
| April | US$103 |
| May | US$111 |
| June | US$105 |
| July | US$107 |
| August | US$109 |
| September | US$113 |
| October | US$158 |
| November | US$97 |
| December | US$98 |
J
F
M
A
M
J
J
A
Sept · US$113
S
O
N
D
Most expensive: October (~US$158)
Cheapest: January (~US$91)
About this property
Relax and unwind with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, karaoke, and in-room fitness. Additional features at this hotel include complimentary wireless in...
Amenities
Relax and unwind with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, karaoke, and in-room fitness. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services. Guests can get around on the shuttle (surcharge), which operates within 15 miles.
Business amenities
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Albuquerque? This hotel has 100 square feet (9 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Dining
Satisfy your appetite for dinner at the hotel's bar/lounge, Speakeasy, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Rooms
Stay in one of 48 guestrooms featuring Smart televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Location
With a stay at Hotel Zazz in Albuquerque (Nob Hill), you'll be within a 5-minute drive of University of New Mexico and Popejoy Hall. This family-friendly hotel is 1.2 mi (2 km) from University of New Mexico Hospital and 1.8 mi (3 km) from Tingley Coliseum.
What's nearby
University of New Mexico(0.6 Miles)
Popejoy Hall(1 Miles)
University of New Mexico Hospital(1.1 Miles)
Duck Pond at UNM(1.3 Miles)
University of New Mexico Campus Observatory(1.4 Miles)
UNM North Golf Course(1.6 Miles)
Maxwell Museum of Anthropology(1.7 Miles)
Expo New Mexico(1.7 Miles)
The Downs Racetrack and Casino(1.8 Miles)
Tingley Coliseum(1.8 Miles)
Roosevelt Park(1.9 Miles)
Puerto Del Sol Golf Course(2 Miles)
The Whittlesey House(2.1 Miles)
Fresenius Medical Care at Lovelace Medical Center(2.1 Miles)
Isotopes Park(2.2 Miles)
The preferred airport for Hotel Zazz is Albuquerque International Sunport (ABQ)(3.7 Miles)
Parking
Swimming pool
Non-smoking rooms
Business centre
Housekeeping
Banquet facilities
Location
3711 Central Avenue Northeast, Nob Hill, Albuquerque, New Mexico, United States of America
University of New Mexico (0.6 Miles)
Popejoy Hall (1 Miles)
University of New Mexico Hospital (1.1 Miles)
Duck Pond at UNM (1.3 Miles)
University of New Mexico Campus Observatory (1.4 Miles)
UNM North Golf Course (1.6 Miles)
Guest reviews
8.7
Fabulous
Based on 1,004 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Hotel ZAZZ, travelers highlight a playful, artsy motel makeover with a speakeasy and pool, friendly staff, and a walkable Nob Hill location, while recurring complaints focus on limited paid parking, street and bar noise, and inconsistent room cleanliness.
Read moreWas this helpful?
What guests think
At Hotel ZAZZ, travelers highlight a playful, artsy motel makeover with a speakeasy and pool, friendly staff, and a walkable Nob Hill location, while recurring complaints focus on limited paid parking, street and bar noise, and inconsistent room cleanliness.
Guests enjoy the colorful rooms, comfortable beds for many, and fun extras like popsicles and a hydration station. Others report rough renovation details, occasional pool closures or murkiness, changing facility hours, and billing or deposit frustrations. Expect a lively, design-forward stay that trades polish and quiet for character and convenience.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Guests appreciate the pool, hidden speakeasy, and hydration station, with some mentioning an on-site spa. Parking is limited and usually paid, and a few report murky or closed pools or unexpected lounge closures.
Related guest reviews
8
Cayce Marie
21 Apr 2024
·
Stayed 1 night
Super cute and a great, walkable location! The room was clean with some neat amenities I hadn’t seen before. The TV was playing a personal welcome when I came in with the story of the motel. The hydration station room was cute and had popsicles in the afternoon. It was quiet and I got a perfect night of sleep. Parking was a bit frustrating as other reviewers noted—we came back from watching the sunset on the Sandia Peak Tram and all spots were taken. The front desk folks were kind and let us park in the 10-minute check-in spots overnight. They said it was likely Z Lounge customers taking the spots as there were no signs up that I could see that parking was for hotel guests only. Not a huge deal as the neighborhoods behind the hotel also had street parking, but paying for a spot and not having one wasn’t ideal. I’d still definitely stay here again.
Super cute and a great, walkable location! The room was clean with some neat amenities I hadn’t seen before. The TV was playing a personal welcome when I came in with the story of the motel. The hydration station room was cute and had popsicles in the afternoon. It was quiet and I got a perfect night of sleep. Parking was a bit frustrating as other reviewers noted—we came back from watching the sunset on the Sandia Peak Tram and all spots were taken. The front desk folks were kind and let us park in the 10-minute check-in spots overnight. They said it was likely Z Lounge customers taking the spots as there were no signs up that I could see that parking was for hotel guests only. Not a huge deal as the neighborhoods behind the hotel also had street parking, but paying for a spot and not having one wasn’t ideal. I’d still definitely stay here again.
10
Katharine
12 Oct 2024
·
Stayed 5 nights
Hotel Zazz is a fun and modern motel that fits right in with Albuquerque's personality. Located in the Nob Hill district, it is within walking distance to restaurants, cafes, and shops. The staff were great and super friendly, and if you had any questions they were just a text message away. The rooms were bright and modern with colorful accents to really set them apart. Make sure you check out the speakeasy lounge and hang out by the pool.
Hotel Zazz is a fun and modern motel that fits right in with Albuquerque's personality. Located in the Nob Hill district, it is within walking distance to restaurants, cafes, and shops. The staff were great and super friendly, and if you had any questions they were just a text message away. The rooms were bright and modern with colorful accents to really set them apart. Make sure you check out the speakeasy lounge and hang out by the pool.
10
Elizabeth
25 Oct 2025
·
Stayed 1 night
Very fun design! Appreciated the hydration station quite a lot. And the staffs willingness to help find parking
Very fun design! Appreciated the hydration station quite a lot. And the staffs willingness to help find parking
8
Justine
23 Sept 2024
·
Stayed 3 nights
The hotel is a little run down. No mad service, had to ask for coffee daily. Speak easy was ok, service slow and drink was soso. Parking is very limited. Would not venture out after dark. Pool was not heated as advertised. I would however stay there again based on its location
The hotel is a little run down. No mad service, had to ask for coffee daily. Speak easy was ok, service slow and drink was soso. Parking is very limited. Would not venture out after dark. Pool was not heated as advertised. I would however stay there again based on its location
10
Polly
3 Oct 2025
·
Stayed 1 night
We enjoyed our stay in this unique and friendly hotel. The pool was warm and perfect for a 75 degree October day. The lounge was comfortable as were the beds. The room was quite with good temperature control. There are many walkable restaurants and bars. It was about a 10 to 15 minutes Uber ride to old town and the airport and both cost less than $10. This has much more charm than your average chain hotel if you like that sort of thing! It is an old hotel that's been remodeled, so yes there are some signs of its vintage origins and overall I loved it.
We enjoyed our stay in this unique and friendly hotel. The pool was warm and perfect for a 75 degree October day. The lounge was comfortable as were the beds. The room was quite with good temperature control. There are many walkable restaurants and bars. It was about a 10 to 15 minutes Uber ride to old town and the airport and both cost less than $10. This has much more charm than your average chain hotel if you like that sort of thing! It is an old hotel that's been remodeled, so yes there are some signs of its vintage origins and overall I loved it.
8
Rachel
20 Jun 2025
·
Stayed 1 night
Hotel Zazz is trying really hard. The fun extras - the popsicles, speakeasy bar, and cute decor are a fabulous touch. And the staff was fabulous. I hope it can remain a lower priced option. It was a good deal for the price point we paid (mid-week, no special events) but lacks a few things. The bathrooms weren’t quite as clean as I would’ve hoped and the beds weren’t super comfy and the pool Was a bit murky. That being said, it’s a fun experience. I hope they will continue to make improvements and keep their prices reasonable and in line with the experience.
Hotel Zazz is trying really hard. The fun extras - the popsicles, speakeasy bar, and cute decor are a fabulous touch. And the staff was fabulous. I hope it can remain a lower priced option. It was a good deal for the price point we paid (mid-week, no special events) but lacks a few things. The bathrooms weren’t quite as clean as I would’ve hoped and the beds weren’t super comfy and the pool Was a bit murky. That being said, it’s a fun experience. I hope they will continue to make improvements and keep their prices reasonable and in line with the experience.
8
Savanna
12 Oct 2024
·
Stayed 2 nights
I had a pleasant stay at this hotel, which truly stood out for its accommodating staff. They provided extra soaps, shampoos, and even an iron and ironing board when needed. Everyone was kind and courteous, making my experience enjoyable. However, I was disappointed to find an additional parking fee on top of the already high room rate. For that price, I expected parking to be included. While there is a side lot with security cameras, it lacks visibility from the room, which can be concerning given the area's sketchy reputation. It would have been reassuring to park in the motel’s more visible spots, especially since they had open spaces available. Additionally, the hotel advertised movies by the pool on both their website and in-room TV, but both nights there were no movies showing, which was a letdown. Overall, I had a good experience and would recommend this hotel, but be aware of the extra parking costs and check for movie schedules if that’s something you’re interested in.
I had a pleasant stay at this hotel, which truly stood out for its accommodating staff. They provided extra soaps, shampoos, and even an iron and ironing board when needed. Everyone was kind and courteous, making my experience enjoyable. However, I was disappointed to find an additional parking fee on top of the already high room rate. For that price, I expected parking to be included. While there is a side lot with security cameras, it lacks visibility from the room, which can be concerning given the area's sketchy reputation. It would have been reassuring to park in the motel’s more visible spots, especially since they had open spaces available. Additionally, the hotel advertised movies by the pool on both their website and in-room TV, but both nights there were no movies showing, which was a letdown. Overall, I had a good experience and would recommend this hotel, but be aware of the extra parking costs and check for movie schedules if that’s something you’re interested in.
10
stephanie
28 Aug 2023
·
Stayed 1 night
Great pool, very friendly staff and we like the popsicles!
Great pool, very friendly staff and we like the popsicles!
2
Sandra
9 Oct 2025
·
Stayed 3 nights
There is no hot tub this would not let me give a 1 I would give a 0 for customer service. I left property after my first night they are still charging me for the other two nights. They kept on texting me even after I stated I was leaving. There is no Manager on site and they did not stop texting me until 3rd email from me. I wanted relaxation and for that price I have expectations. I expect to park onsite. If you want to drink at a speak easy might work for you. I have never dealt with such horrible customer service and I preferred to leave that motel rather then stay them holding the additional $600 would not keep me there. The door would not close well, it would pop open if we didn’t put deadbolt on. Be careful on the stairs, they don’t look like they were updated in 15-20 years. My stay was supposed to be Sunday to Wednesday but I called Hotel.com at 5:55am on Monday stating I was not happy with the location I did not feel comfortable, I could not relax in a hot tub. I will say the Spa was great and by Spa it was massage and facial. They had a hot tub and Sauna. They were kind and caring.
There is no hot tub this would not let me give a 1 I would give a 0 for customer service. I left property after my first night they are still charging me for the other two nights. They kept on texting me even after I stated I was leaving. There is no Manager on site and they did not stop texting me until 3rd email from me. I wanted relaxation and for that price I have expectations. I expect to park onsite. If you want to drink at a speak easy might work for you. I have never dealt with such horrible customer service and I preferred to leave that motel rather then stay them holding the additional $600 would not keep me there. The door would not close well, it would pop open if we didn’t put deadbolt on. Be careful on the stairs, they don’t look like they were updated in 15-20 years. My stay was supposed to be Sunday to Wednesday but I called Hotel.com at 5:55am on Monday stating I was not happy with the location I did not feel comfortable, I could not relax in a hot tub. I will say the Spa was great and by Spa it was massage and facial. They had a hot tub and Sauna. They were kind and caring.
10
Doris
31 Jul 2025
·
Stayed 1 night
Comfortable bed, clean, modern room, fun, colorful, and zany decor, cool AC. Quiet, also, even though the hotel was full. Coffee in the room, nice robes that feel cozy. The “Hydration Room” has ready made bags of ice for your room as well as a water refill station. Everything was contactless, accessed by various codes. Parking seemed secure but was an extra $12. Didn’t use the pool, but it looked nice. It was great to go to the speakeasy for a late cocktail. Breakfast with a mimosa right across the street at The Farmacy.
Comfortable bed, clean, modern room, fun, colorful, and zany decor, cool AC. Quiet, also, even though the hotel was full. Coffee in the room, nice robes that feel cozy. The “Hydration Room” has ready made bags of ice for your room as well as a water refill station. Everything was contactless, accessed by various codes. Parking seemed secure but was an extra $12. Didn’t use the pool, but it looked nice. It was great to go to the speakeasy for a late cocktail. Breakfast with a mimosa right across the street at The Farmacy.
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness feedback is mixed: while many find rooms tidy, multiple reviews cite dirty floors and bathrooms, moldy shower curtains, dust, odors, and occasional bugs, plus inconsistent cleaning during multi-night stays.
Related guest reviews
6
Jeannean
7 Jun 2025
·
Stayed 2 nights
The room was cozy, but the floor hadn’t been swept or mopped in a while, and the carpet was a bit dusty. There were also some particles and hair all over the place. Under the bathroom door, since it’s low to the ground, it caught a lot of dirt and debris. There was even a hairball and other stuff under it! The pool was also murky and didn’t look clean. I was a bit disappointed because I spent almost $400 for two nights. I think it could be a great place if the cleaning was better. It had a really cool background story, and I hope they can improve the cleanliness part. I’d definitely be back if they do!
The room was cozy, but the floor hadn’t been swept or mopped in a while, and the carpet was a bit dusty. There were also some particles and hair all over the place. Under the bathroom door, since it’s low to the ground, it caught a lot of dirt and debris. There was even a hairball and other stuff under it! The pool was also murky and didn’t look clean. I was a bit disappointed because I spent almost $400 for two nights. I think it could be a great place if the cleaning was better. It had a really cool background story, and I hope they can improve the cleanliness part. I’d definitely be back if they do!
2
faith
15 Sept 2025
·
Stayed 2 nights
Here’s a Hotels.com–friendly version that’s concise, sharp, and stays under their typical character limits: ⸻ Rating: ★☆☆☆☆ Old-style motel trying to be “hip,” but fails badly. The room reeked of an overwhelming “signature scent,” like they were masking something. Bathroom had no fan, so we left the window open—then got a text telling us to close it for “security” because the neighborhood isn’t safe. At 7 a.m. on Sunday they texted about checkout and woke me up. Worst of all, I came back late Saturday to find the fitted sheet stained. I texted (their preferred contact) and was told the linens come from a third-party vendor—no real apology or fix. The GM even tried to blame me for not coming to the desk at night. Poor management, intrusive texts, and unclean bedding. Would give zero stars if possible—never again
Here’s a Hotels.com–friendly version that’s concise, sharp, and stays under their typical character limits: ⸻ Rating: ★☆☆☆☆ Old-style motel trying to be “hip,” but fails badly. The room reeked of an overwhelming “signature scent,” like they were masking something. Bathroom had no fan, so we left the window open—then got a text telling us to close it for “security” because the neighborhood isn’t safe. At 7 a.m. on Sunday they texted about checkout and woke me up. Worst of all, I came back late Saturday to find the fitted sheet stained. I texted (their preferred contact) and was told the linens come from a third-party vendor—no real apology or fix. The GM even tried to blame me for not coming to the desk at night. Poor management, intrusive texts, and unclean bedding. Would give zero stars if possible—never again
6
Jasmine
4 Oct 2025
·
Stayed 1 night
I walked in thought it was the cutest ever I loved it but then I go to the restroom and it looked as if it hadn’t been swept in days or wiped down the sink shower there was hair everywhere
I walked in thought it was the cutest ever I loved it but then I go to the restroom and it looked as if it hadn’t been swept in days or wiped down the sink shower there was hair everywhere
2
Sue
3 Sept 2025
·
Stayed 1 night
The code to the front door didn’t work. Housekeeping let me in with a master key. I was supposed to get a new code but never did. The bathroom was horrible. Dead bugs on the ceiling and the shower reminded me of Psycho. Then there was the noise… train goes by about every 20-30 minutes and the windows must be single Payne. There were people yelling in the parking lot… maybe homeless people… that happened about 3 am and again about 4 am. I would not stay here again. Plus the traffic is pretty loud.
The code to the front door didn’t work. Housekeeping let me in with a master key. I was supposed to get a new code but never did. The bathroom was horrible. Dead bugs on the ceiling and the shower reminded me of Psycho. Then there was the noise… train goes by about every 20-30 minutes and the windows must be single Payne. There were people yelling in the parking lot… maybe homeless people… that happened about 3 am and again about 4 am. I would not stay here again. Plus the traffic is pretty loud.
6
Amy
1 Oct 2025
·
Stayed 1 night
The bathroom really wasnt on par with the room. Super cute hotel but it was a bad reno job. The sink was painted and there was paint everywhere. The shower curtain had mold all over it. Not great :(
The bathroom really wasnt on par with the room. Super cute hotel but it was a bad reno job. The sink was painted and there was paint everywhere. The shower curtain had mold all over it. Not great :(
4
Roseann
17 Dec 2025
·
Stayed 7 nights
My spouse and I loved the concept of the revamped motel into a type of boutique hotel, and overall we think they were successful in pulling this off. But the competence to envision a hotel cast anew is completely different from running a hotel day to day, and unfortunately, this is where Hotel Zazz falls on its face. When we arrived we had a dirty coffee machine flashing descale. The staff arrived with a replacement which also turned out needed to be descaled as well, so we never ended up with coffee or tea the first night. The next morning we discovered that the room was filthy in that it hadn't been dusted in months. We called the reception and reported it and they said they would clean up the place that day. When we returned in the evening, the normal linen service had been done, but not the dusting. We had a replacement coffee machine that now worked, but it was sitting inside a serving tray that was covered in hard mineral deposits and was quite unsightly. We called again and the person said they would personally handle the problem the next day. When we arrived back for our third night, we ended up talking to the manager on the phone who was not very responsive and our room was still quite filthy. On the fourth night, and the room still not dusted and properly cleaned, we were given vouchers for one glass of wine white in their lounge as if this fixed the problem. We stayed a total of 7 nights and the room was never cleaned. Service by multiple people failed.
My spouse and I loved the concept of the revamped motel into a type of boutique hotel, and overall we think they were successful in pulling this off. But the competence to envision a hotel cast anew is completely different from running a hotel day to day, and unfortunately, this is where Hotel Zazz falls on its face. When we arrived we had a dirty coffee machine flashing descale. The staff arrived with a replacement which also turned out needed to be descaled as well, so we never ended up with coffee or tea the first night. The next morning we discovered that the room was filthy in that it hadn't been dusted in months. We called the reception and reported it and they said they would clean up the place that day. When we returned in the evening, the normal linen service had been done, but not the dusting. We had a replacement coffee machine that now worked, but it was sitting inside a serving tray that was covered in hard mineral deposits and was quite unsightly. We called again and the person said they would personally handle the problem the next day. When we arrived back for our third night, we ended up talking to the manager on the phone who was not very responsive and our room was still quite filthy. On the fourth night, and the room still not dusted and properly cleaned, we were given vouchers for one glass of wine white in their lounge as if this fixed the problem. We stayed a total of 7 nights and the room was never cleaned. Service by multiple people failed.
4
Chad
14 Aug 2024
·
Stayed 1 night
There were bugs on my shower curtain! I woke up with 2 bug bites in the morning. My room was tile throughout and the grout was originally white, it was so dirty it was black. It looked like months of dirt and who knows what. I emailed twice and called 3 times (left messages) text twice, all with no response or call back. Poor customer service by upper management!!! I will say that the lady at the front desk when I checked In was super nice and super helpful. Do not recommend staying here!
There were bugs on my shower curtain! I woke up with 2 bug bites in the morning. My room was tile throughout and the grout was originally white, it was so dirty it was black. It looked like months of dirt and who knows what. I emailed twice and called 3 times (left messages) text twice, all with no response or call back. Poor customer service by upper management!!! I will say that the lady at the front desk when I checked In was super nice and super helpful. Do not recommend staying here!
6
Isaac
3 Apr 2025
·
Stayed 1 night
Floors were dirty! Over all room was nice
Floors were dirty! Over all room was nice
2
Miranda
28 May 2025
·
Stayed 1 night
It was Unique and artistic, i was excited to stay until, i saw the bathroom,i had 2 rooms and they were both nasty, the shower curtain had big yellow stains ,floor had hair and dirty spots all over, towels and robes had stains and toilets had yellow lines running down the side. It was to much. I told front desk about it and asked them for a refund cuz i was going to leave and they said there was a no refund policy with hotels.com but i had called them first and they called the front desk to help me get a refund but they told them no. So it was the hotel that didn't want to give my money back to me not hotels.com. so i left the hotel and had to find somewhere else to stay and list more then $300 .
It was Unique and artistic, i was excited to stay until, i saw the bathroom,i had 2 rooms and they were both nasty, the shower curtain had big yellow stains ,floor had hair and dirty spots all over, towels and robes had stains and toilets had yellow lines running down the side. It was to much. I told front desk about it and asked them for a refund cuz i was going to leave and they said there was a no refund policy with hotels.com but i had called them first and they called the front desk to help me get a refund but they told them no. So it was the hotel that didn't want to give my money back to me not hotels.com. so i left the hotel and had to find somewhere else to stay and list more then $300 .
10
Jerry
24 Dec 2025
·
Stayed 1 night
Great place. Clean. Nice staff.
Great place. Clean. Nice staff.
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms are colorful and quirky, and many guests mention comfortable beds and effective AC. Noise from traffic, the bar, and neighbors recurs, and some find bathrooms small or finishes rough; a few report door/code hassles.
Related guest reviews
8
Sandra
17 Sept 2025
·
Stayed 1 night
Love the colorful artsy, playful vibe, the pool, the speakeasy, the popsicle happy hour. It is pretty much my dream to be in a motel room that has hot pink accent walls and a huge multicolored giraffe mural. I am the target market for this place. Really interesting neighborhood too. Staff were super sweet and personable. Room was reasonably comfy and spacious. Just a few little things threw me off. Like i got a text saying “hey there’s coffee creamer in the fridge,” but there wasn’t. The bathroom paint and finish is just slightly scruffy. And the paint and stuff needs refreshing outside. Overall though I would very much recommend this hotel because it’s such a refreshing change from bland corporate crap. The art is super cool, they are conscious about commissioning art from women, indigenous artists, LGBTQ artists, artists of color etc., and yes, I am a woke, leftist radical whatever so that stuff is important to me.
Love the colorful artsy, playful vibe, the pool, the speakeasy, the popsicle happy hour. It is pretty much my dream to be in a motel room that has hot pink accent walls and a huge multicolored giraffe mural. I am the target market for this place. Really interesting neighborhood too. Staff were super sweet and personable. Room was reasonably comfy and spacious. Just a few little things threw me off. Like i got a text saying “hey there’s coffee creamer in the fridge,” but there wasn’t. The bathroom paint and finish is just slightly scruffy. And the paint and stuff needs refreshing outside. Overall though I would very much recommend this hotel because it’s such a refreshing change from bland corporate crap. The art is super cool, they are conscious about commissioning art from women, indigenous artists, LGBTQ artists, artists of color etc., and yes, I am a woke, leftist radical whatever so that stuff is important to me.
8
Florida
18 Jul 2023
·
Stayed 1 night
Nice rooms
Nice rooms
2
Sue
3 Sept 2025
·
Stayed 1 night
The code to the front door didn’t work. Housekeeping let me in with a master key. I was supposed to get a new code but never did. The bathroom was horrible. Dead bugs on the ceiling and the shower reminded me of Psycho. Then there was the noise… train goes by about every 20-30 minutes and the windows must be single Payne. There were people yelling in the parking lot… maybe homeless people… that happened about 3 am and again about 4 am. I would not stay here again. Plus the traffic is pretty loud.
The code to the front door didn’t work. Housekeeping let me in with a master key. I was supposed to get a new code but never did. The bathroom was horrible. Dead bugs on the ceiling and the shower reminded me of Psycho. Then there was the noise… train goes by about every 20-30 minutes and the windows must be single Payne. There were people yelling in the parking lot… maybe homeless people… that happened about 3 am and again about 4 am. I would not stay here again. Plus the traffic is pretty loud.
8
Taylor
2 Jun 2024
·
Stayed 5 nights
Hotel Zazz was a super unique and fun place to stay in Albuquerque - I loved the art, the amenities, and the overall vibe of the place. It didn’t feel overly crowded at all and check-in/check-out was super simple. The location is also really walkable and convenient. The only things I didn’t love were the size of the rooms themselves and that the surrounding area could be loud sometimes, but that’s really only if I’m grasping at straws. I had a great stay and would recommend to anyone!
Hotel Zazz was a super unique and fun place to stay in Albuquerque - I loved the art, the amenities, and the overall vibe of the place. It didn’t feel overly crowded at all and check-in/check-out was super simple. The location is also really walkable and convenient. The only things I didn’t love were the size of the rooms themselves and that the surrounding area could be loud sometimes, but that’s really only if I’m grasping at straws. I had a great stay and would recommend to anyone!
6
Eva
13 Mar 2023
·
With a small parking area for its hotel, Hotel Zazz may need to decide whether it wants to be a bar or a hotel. The noise from the bar visitors coming/going/laughing went on until 2:30am. A 47-room 2-story hotel doesn’t really have a way to protect hotel guests from the noise. It’s such a fun place with a great staff, that if sleep is not important to you, I highly recommend it!
With a small parking area for its hotel, Hotel Zazz may need to decide whether it wants to be a bar or a hotel. The noise from the bar visitors coming/going/laughing went on until 2:30am. A 47-room 2-story hotel doesn’t really have a way to protect hotel guests from the noise. It’s such a fun place with a great staff, that if sleep is not important to you, I highly recommend it!
6
Jennifer
21 Apr 2025
·
Stayed 2 nights
The stay was ok. Our room was never cleaned even though we ask. No one went to make beds or take trash. The toiletries are too small and not enough for more than one person The room was very small and the bathroom too. Besides all that the staff is great and the room was clean when we got there Also paying for parking is a scam bec you’re paying and there is enough parking for the guest. The people who should pay are the people at the bar or who are not staying there. Nice hotel but wouldn’t go back to stay there.
The stay was ok. Our room was never cleaned even though we ask. No one went to make beds or take trash. The toiletries are too small and not enough for more than one person The room was very small and the bathroom too. Besides all that the staff is great and the room was clean when we got there Also paying for parking is a scam bec you’re paying and there is enough parking for the guest. The people who should pay are the people at the bar or who are not staying there. Nice hotel but wouldn’t go back to stay there.
8
Rachel
1 Aug 2025
·
Stayed 1 night
The room was clean and super cute with the vibrant colors. I loved that they included a black wash towel for makeup users. Their shampoos smell amazing!!! Overall my husband and I enjoyed our stay and will definitely be back soon.
The room was clean and super cute with the vibrant colors. I loved that they included a black wash towel for makeup users. Their shampoos smell amazing!!! Overall my husband and I enjoyed our stay and will definitely be back soon.
8
Janet
8 May 2024
·
Stayed 4 nights
Well decorated and clean. Lots of noise. Zooming cars and motorcycles. Noise from the room next door. Cute place. Friendly!
Well decorated and clean. Lots of noise. Zooming cars and motorcycles. Noise from the room next door. Cute place. Friendly!
10
Doris
31 Jul 2025
·
Stayed 1 night
Comfortable bed, clean, modern room, fun, colorful, and zany decor, cool AC. Quiet, also, even though the hotel was full. Coffee in the room, nice robes that feel cozy. The “Hydration Room” has ready made bags of ice for your room as well as a water refill station. Everything was contactless, accessed by various codes. Parking seemed secure but was an extra $12. Didn’t use the pool, but it looked nice. It was great to go to the speakeasy for a late cocktail. Breakfast with a mimosa right across the street at The Farmacy.
Comfortable bed, clean, modern room, fun, colorful, and zany decor, cool AC. Quiet, also, even though the hotel was full. Coffee in the room, nice robes that feel cozy. The “Hydration Room” has ready made bags of ice for your room as well as a water refill station. Everything was contactless, accessed by various codes. Parking seemed secure but was an extra $12. Didn’t use the pool, but it looked nice. It was great to go to the speakeasy for a late cocktail. Breakfast with a mimosa right across the street at The Farmacy.
2
Joyce
24 Nov 2024
·
Stayed 1 night
The room was small not enough chairs to sit in. Bathroom was cold. Can hear everything outside and lots of noisy traffic. Do not recommend if you want a good nights rest. Charge for parking which should be included
The room was small not enough chairs to sit in. Bathroom was cold. Can hear everything outside and lots of noisy traffic. Do not recommend if you want a good nights rest. Charge for parking which should be included
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Service ranges from welcoming, helpful staff to reports of poor communication, billing/deposit disputes, and slow or unresponsive follow-through. Housekeeping requests and problem resolution are inconsistent.
Related guest reviews
6
Amanda
21 Sept 2024
·
Stayed 1 night
What drive up motel charges for parking and has you “reserve” a spot. Room was poorly stocked and the front desk and lobby is closed until 8:30 am, so we had no coffee in the morning. Staff was friendly rooms clean. No microwave in room, only one on premises is in the “speak easy “ bar, which no one wants to have to fully dress again and go through a bar to heat up a meal. Not sure why a motel wouldn’t have a microwave…
What drive up motel charges for parking and has you “reserve” a spot. Room was poorly stocked and the front desk and lobby is closed until 8:30 am, so we had no coffee in the morning. Staff was friendly rooms clean. No microwave in room, only one on premises is in the “speak easy “ bar, which no one wants to have to fully dress again and go through a bar to heat up a meal. Not sure why a motel wouldn’t have a microwave…
10
James
5 Oct 2025
·
Stayed 6 nights
The hotel was excellent p. A great location and all the staff I interacted with were awesome. I would especially like to note, Sidney, Gieo, Maddie, and Diana.
The hotel was excellent p. A great location and all the staff I interacted with were awesome. I would especially like to note, Sidney, Gieo, Maddie, and Diana.
6
Catherine
18 Jun 2025
·
Stayed 3 nights
The property itself was fine, the texts we received as we approached the checkin date were helpful. It seemed like the door codes for the Rehydration Station and Pool Area changed daily, and that made it confusing and difficult to get water. Everyone speaks about customer service, but when they really need to provide some they seem to not quite understand the meaning. As we packed the car to leave in the dark at about 5 in the morning, we left a backpack behind. Yes our fault. When we realized it I called immediately. Yes the backpack was still sitting in the parking lot, and interestingly the girl at the front desk saw it on her way in and didn't think to bring it in. When I asked if it could be shipped back to me at my expense, I was told she had to check and she would call me back. That didn't happen so I called back. She told me that she had spoken to her Boss and the only way they would ship it back was if I provided the box and a label. Really, you didn't have a box lying around? So here I am, hundreds of miles away at this point. Customer Service would have been if you helped me out and shipped the backpack, AT MY EXPENSE. We won't be back.
The property itself was fine, the texts we received as we approached the checkin date were helpful. It seemed like the door codes for the Rehydration Station and Pool Area changed daily, and that made it confusing and difficult to get water. Everyone speaks about customer service, but when they really need to provide some they seem to not quite understand the meaning. As we packed the car to leave in the dark at about 5 in the morning, we left a backpack behind. Yes our fault. When we realized it I called immediately. Yes the backpack was still sitting in the parking lot, and interestingly the girl at the front desk saw it on her way in and didn't think to bring it in. When I asked if it could be shipped back to me at my expense, I was told she had to check and she would call me back. That didn't happen so I called back. She told me that she had spoken to her Boss and the only way they would ship it back was if I provided the box and a label. Really, you didn't have a box lying around? So here I am, hundreds of miles away at this point. Customer Service would have been if you helped me out and shipped the backpack, AT MY EXPENSE. We won't be back.
6
Jessie
13 Jun 2025
·
Stayed 1 night
I was really looking forward to this hotel. The hotel itself was super cute and I love the business model. I left a little disappointed though because of a few things. One was when we checked in, we were given a room, but when we went to drop off our bags, the room already had people in it. A little unnerving, cause we walked in before we saw someone else's luggage. We got a new room, but the art wasn't as cool as that first room. The Popsicle happy hour was a bust. Got there shortly after it started and none where there. That wasn't a big deal but a little disappointing. Lastly the speakeasy left me feeling uneasy. The lobby was locked during business hours without instructions to get into the speakeasy. This lead to misunderstanding with the bartender who got a little mean. This too got resolved and amends were made, but being the bystander to this (not the person who had the confrontation) it just made me sad. I think if it would have just been one of these things, I would have been happier, but all three together was a little much. I would say the rooms are clean, and the bed is super comfy. I think I would definitely give the hotel another chance. Maybe it was just a really off day for them. It is super cute and I love women owned small business.
I was really looking forward to this hotel. The hotel itself was super cute and I love the business model. I left a little disappointed though because of a few things. One was when we checked in, we were given a room, but when we went to drop off our bags, the room already had people in it. A little unnerving, cause we walked in before we saw someone else's luggage. We got a new room, but the art wasn't as cool as that first room. The Popsicle happy hour was a bust. Got there shortly after it started and none where there. That wasn't a big deal but a little disappointing. Lastly the speakeasy left me feeling uneasy. The lobby was locked during business hours without instructions to get into the speakeasy. This lead to misunderstanding with the bartender who got a little mean. This too got resolved and amends were made, but being the bystander to this (not the person who had the confrontation) it just made me sad. I think if it would have just been one of these things, I would have been happier, but all three together was a little much. I would say the rooms are clean, and the bed is super comfy. I think I would definitely give the hotel another chance. Maybe it was just a really off day for them. It is super cute and I love women owned small business.
10
Jennifer
8 Oct 2025
·
Stayed 2 nights
The customer service was amazing! Sharmin & Consolee went above & beyond to help us during our stay. The beds were very comfortable & the unique features added to our enjoyable trip.
The customer service was amazing! Sharmin & Consolee went above & beyond to help us during our stay. The beds were very comfortable & the unique features added to our enjoyable trip.
4
Paul
14 Oct 2024
·
Stayed 4 nights
My air conditioner stopped working. I was 3pm on a weekday when I noticed it, and instead of fixing it,k they moved me to another room, above the bar. The bar was noisy with thmping music through my floor until after 10pm. I complained and they tried to move me to a room that was not as good athe room I paid for, and it stunk of cigarettes. I had to complain again and was moved to a 4th room that was smaller than the room I booked and paid for. It was not a fun experience moving my bags all over the Motel.
My air conditioner stopped working. I was 3pm on a weekday when I noticed it, and instead of fixing it,k they moved me to another room, above the bar. The bar was noisy with thmping music through my floor until after 10pm. I complained and they tried to move me to a room that was not as good athe room I paid for, and it stunk of cigarettes. I had to complain again and was moved to a 4th room that was smaller than the room I booked and paid for. It was not a fun experience moving my bags all over the Motel.
8
BRYAN
1 Sept 2025
·
Stayed 3 nights
Room deposit ($150) is required upfront. This was not expressed on Expedia or the property’s website.
Room deposit ($150) is required upfront. This was not expressed on Expedia or the property’s website.
8
Savanna
12 Oct 2024
·
Stayed 2 nights
I had a pleasant stay at this hotel, which truly stood out for its accommodating staff. They provided extra soaps, shampoos, and even an iron and ironing board when needed. Everyone was kind and courteous, making my experience enjoyable. However, I was disappointed to find an additional parking fee on top of the already high room rate. For that price, I expected parking to be included. While there is a side lot with security cameras, it lacks visibility from the room, which can be concerning given the area's sketchy reputation. It would have been reassuring to park in the motel’s more visible spots, especially since they had open spaces available. Additionally, the hotel advertised movies by the pool on both their website and in-room TV, but both nights there were no movies showing, which was a letdown. Overall, I had a good experience and would recommend this hotel, but be aware of the extra parking costs and check for movie schedules if that’s something you’re interested in.
I had a pleasant stay at this hotel, which truly stood out for its accommodating staff. They provided extra soaps, shampoos, and even an iron and ironing board when needed. Everyone was kind and courteous, making my experience enjoyable. However, I was disappointed to find an additional parking fee on top of the already high room rate. For that price, I expected parking to be included. While there is a side lot with security cameras, it lacks visibility from the room, which can be concerning given the area's sketchy reputation. It would have been reassuring to park in the motel’s more visible spots, especially since they had open spaces available. Additionally, the hotel advertised movies by the pool on both their website and in-room TV, but both nights there were no movies showing, which was a letdown. Overall, I had a good experience and would recommend this hotel, but be aware of the extra parking costs and check for movie schedules if that’s something you’re interested in.
6
Renee
16 Oct 2023
·
Stayed 2 nights
The hotel is cute and has potential, but I didn’t see follow up on the promise. I was texted about multiple things (parking, housekeeping) and then had issues with both. I also found it disconcerting that they took my card and confirmed the full charge for the 2 night stay (and had that amount as a pending charge) but proceeded to daily charge each night individually and have an additional hold on the room. I was reassured that the first hold for the 2 days total would drop off and the individual charges would come thru, but it was an unwelcome surprise to wake up to the first morning. Plus, there was some weird orange debris on my door that looked like dried vomit and a staff member there shrugged it off and said it was probably toothpaste. The checkin staff was friendly and the speakeasy is a cute idea. Overall, isn’t see the hype and wouldn’t stay again.
The hotel is cute and has potential, but I didn’t see follow up on the promise. I was texted about multiple things (parking, housekeeping) and then had issues with both. I also found it disconcerting that they took my card and confirmed the full charge for the 2 night stay (and had that amount as a pending charge) but proceeded to daily charge each night individually and have an additional hold on the room. I was reassured that the first hold for the 2 days total would drop off and the individual charges would come thru, but it was an unwelcome surprise to wake up to the first morning. Plus, there was some weird orange debris on my door that looked like dried vomit and a staff member there shrugged it off and said it was probably toothpaste. The checkin staff was friendly and the speakeasy is a cute idea. Overall, isn’t see the hype and wouldn’t stay again.
2
Robin
24 Jul 2025
·
Stayed 1 night
Zazz Hotel - Not Worth the Hype or the Hassle If you’re considering booking at Zazz, think twice. They do not allow cancellations under any circumstance, which is frustrating if you end up regretting your choice (as I did). The property is extremely rundown—it shouldn’t even be listed as a hotel. The carpet was filthy, and the entire place felt neglected. On top of that, they charge $12.50 plus tax for parking, and if you don’t pay, you’re forced to park on the street—which felt completely unsafe. Customer service was mixed. A woman of color at the front desk was incredibly rude and unwelcoming—hard to miss her with her COVID mask pulled up to her eyeballs. On the other hand, a polite young man (also a person of color) wearing a gold chain was the only bright spot in an otherwise disappointing experience. I’m leaving out a lot, but please read the one-star reviews on Yelp—they’re accurate. I survived, but barely. Do yourself a favor: pay a little more and stay somewhere that’s actually clean and treats guests with basic courtesy.
Zazz Hotel - Not Worth the Hype or the Hassle If you’re considering booking at Zazz, think twice. They do not allow cancellations under any circumstance, which is frustrating if you end up regretting your choice (as I did). The property is extremely rundown—it shouldn’t even be listed as a hotel. The carpet was filthy, and the entire place felt neglected. On top of that, they charge $12.50 plus tax for parking, and if you don’t pay, you’re forced to park on the street—which felt completely unsafe. Customer service was mixed. A woman of color at the front desk was incredibly rude and unwelcoming—hard to miss her with her COVID mask pulled up to her eyeballs. On the other hand, a polite young man (also a person of color) wearing a gold chain was the only bright spot in an otherwise disappointing experience. I’m leaving out a lot, but please read the one-star reviews on Yelp—they’re accurate. I survived, but barely. Do yourself a favor: pay a little more and stay somewhere that’s actually clean and treats guests with basic courtesy.
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Walkable Nob Hill location near UNM, restaurants, shops, and the ART bus is a frequent plus. Several guests also flag a sketchy feel and nighttime noise, so on-site parking and awareness are advised.
Related guest reviews
10
Michael
18 Mar 2025
·
Stayed 2 nights
The place is right across the street (old Route 66!) from an ART station. That bus system is currently (2025) free to all and a great way to get to most of Albuquerque.
The place is right across the street (old Route 66!) from an ART station. That bus system is currently (2025) free to all and a great way to get to most of Albuquerque.
10
Chad
21 Sept 2025
·
Stayed 3 nights
Zazz is a welcoming hotel creating more than a hotel stay but an experience if you wish with pool activities, film and art watching opportunities and a hotel lounge. Zazz is located in knob hill, providing walkable food, drink and music options
Zazz is a welcoming hotel creating more than a hotel stay but an experience if you wish with pool activities, film and art watching opportunities and a hotel lounge. Zazz is located in knob hill, providing walkable food, drink and music options
10
N.S.
8 May 2024
·
Stayed 1 night
Zazz is a GREAT hotel in a not-so-great neighborhood. They have on-site security and cameras, but I would recommend making sure that on-site parking is paid for and taken care of while you are booking as you do not want to be street parking anywhere near Central Ave. It becomes a crapshoot as to whether your car is broken into despite the cameras Zazz has to protect the road parking.
Zazz is a GREAT hotel in a not-so-great neighborhood. They have on-site security and cameras, but I would recommend making sure that on-site parking is paid for and taken care of while you are booking as you do not want to be street parking anywhere near Central Ave. It becomes a crapshoot as to whether your car is broken into despite the cameras Zazz has to protect the road parking.
10
Debra
26 Apr 2024
·
Stayed 1 night
Hotel Zazz is a converted motel, colorful and fun, and located within a short walk of a wide array of good restaurants and some fun shops. It's also right on the BRT (Nob Hill East) so super easy to get to, and visit Old Town from, without a car. Staff were super friendly. Only downside is traffic noise, but it wasn't that loud.
Hotel Zazz is a converted motel, colorful and fun, and located within a short walk of a wide array of good restaurants and some fun shops. It's also right on the BRT (Nob Hill East) so super easy to get to, and visit Old Town from, without a car. Staff were super friendly. Only downside is traffic noise, but it wasn't that loud.
10
Stuart
11 Nov 2025
·
Stayed 2 nights
Location to the city & Nob Hill The rooms were clean and quiet for the location
Location to the city & Nob Hill The rooms were clean and quiet for the location
10
Kathryn
22 Nov 2025
·
Stayed 1 night
Fun and comfortable. Well located too
Fun and comfortable. Well located too
10
Sarah
18 Feb 2025
·
Stayed 1 night
Great place to stay! Never been to the ABQ before and stayed here two nights at the top of my trip and ended up staying for the final night since it was so great and convenient for me. Nob Hill area of Albuquerque was a great treat to find! Plenty of shopping, drinking, and eating around. The Zazz wall was awesome too! Be sure to tap the golden banana 🍌
Great place to stay! Never been to the ABQ before and stayed here two nights at the top of my trip and ended up staying for the final night since it was so great and convenient for me. Nob Hill area of Albuquerque was a great treat to find! Plenty of shopping, drinking, and eating around. The Zazz wall was awesome too! Be sure to tap the golden banana 🍌
8
Yunxin
1 Feb 2025
·
Stayed 3 nights
Staff is super friendly, helpful, and very easy to reach to. Fidele was able to address all of our concerns and is respectful to our schedules. Unfortunately the location is not ideal. We stayed for 3 nights and 2 out of the 3 we saw homeless wondering around and checking out the hotel yard. We heard one of them shout out swearing words in the middle of the night. The staff acted quickly and escorted the guy away but still, it is just how this neighborhood is unfortunately. Maybe consider putting up fences to help guard the hotel. My partner also complained about night traffic noise mainly because our room is closer to street. The shower water first came out rusty for a few second but resolved on its own. I assume we catch the hotel during the non peak tourist season and thus pipes are less used.
Staff is super friendly, helpful, and very easy to reach to. Fidele was able to address all of our concerns and is respectful to our schedules. Unfortunately the location is not ideal. We stayed for 3 nights and 2 out of the 3 we saw homeless wondering around and checking out the hotel yard. We heard one of them shout out swearing words in the middle of the night. The staff acted quickly and escorted the guy away but still, it is just how this neighborhood is unfortunately. Maybe consider putting up fences to help guard the hotel. My partner also complained about night traffic noise mainly because our room is closer to street. The shower water first came out rusty for a few second but resolved on its own. I assume we catch the hotel during the non peak tourist season and thus pipes are less used.
8
Savanna
12 Oct 2024
·
Stayed 2 nights
I had a pleasant stay at this hotel, which truly stood out for its accommodating staff. They provided extra soaps, shampoos, and even an iron and ironing board when needed. Everyone was kind and courteous, making my experience enjoyable. However, I was disappointed to find an additional parking fee on top of the already high room rate. For that price, I expected parking to be included. While there is a side lot with security cameras, it lacks visibility from the room, which can be concerning given the area's sketchy reputation. It would have been reassuring to park in the motel’s more visible spots, especially since they had open spaces available. Additionally, the hotel advertised movies by the pool on both their website and in-room TV, but both nights there were no movies showing, which was a letdown. Overall, I had a good experience and would recommend this hotel, but be aware of the extra parking costs and check for movie schedules if that’s something you’re interested in.
I had a pleasant stay at this hotel, which truly stood out for its accommodating staff. They provided extra soaps, shampoos, and even an iron and ironing board when needed. Everyone was kind and courteous, making my experience enjoyable. However, I was disappointed to find an additional parking fee on top of the already high room rate. For that price, I expected parking to be included. While there is a side lot with security cameras, it lacks visibility from the room, which can be concerning given the area's sketchy reputation. It would have been reassuring to park in the motel’s more visible spots, especially since they had open spaces available. Additionally, the hotel advertised movies by the pool on both their website and in-room TV, but both nights there were no movies showing, which was a letdown. Overall, I had a good experience and would recommend this hotel, but be aware of the extra parking costs and check for movie schedules if that’s something you’re interested in.
10
John
2 Jan 2025
·
Stayed 1 night
Very cool hotel, great location!
Very cool hotel, great location!
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
On-site options center on the speakeasy; many praise the cocktails and vibe, though some encountered closures or slow service. Breakfast isn’t provided, but there are many restaurants within a short walk.
Related guest reviews
10
Kristen
19 Aug 2023
·
Stayed 1 night
Zazz was great! The beds were comfy. The room was clean. The toiletries were awesome and smelled great! The lobby and the pool were so colorful and fun. Best of all was the bar! Great drinks and decor.
Zazz was great! The beds were comfy. The room was clean. The toiletries were awesome and smelled great! The lobby and the pool were so colorful and fun. Best of all was the bar! Great drinks and decor.
10
Katharine
12 Oct 2024
·
Stayed 5 nights
Hotel Zazz is a fun and modern motel that fits right in with Albuquerque's personality. Located in the Nob Hill district, it is within walking distance to restaurants, cafes, and shops. The staff were great and super friendly, and if you had any questions they were just a text message away. The rooms were bright and modern with colorful accents to really set them apart. Make sure you check out the speakeasy lounge and hang out by the pool.
Hotel Zazz is a fun and modern motel that fits right in with Albuquerque's personality. Located in the Nob Hill district, it is within walking distance to restaurants, cafes, and shops. The staff were great and super friendly, and if you had any questions they were just a text message away. The rooms were bright and modern with colorful accents to really set them apart. Make sure you check out the speakeasy lounge and hang out by the pool.
10
Candace
4 Mar 2024
·
Stayed 2 nights
I rarely stay at boutique hotels, but I was excited to try Hotel Zazz. I was not disappointed. I enjoyed the modern decor and the signature toiletries, specifically the lotion. I enjoyed the speakeasy bar and during the day as a workspace. Many thanks to Dave for the restaurant recommendations including Pharmacy across the street and Sherri for your hospitality during check-in and making awesome Palomas at the bar. Don't forget to check out the Happy Hour! The location is excellent as well lots of restaurants within walking distance.
I rarely stay at boutique hotels, but I was excited to try Hotel Zazz. I was not disappointed. I enjoyed the modern decor and the signature toiletries, specifically the lotion. I enjoyed the speakeasy bar and during the day as a workspace. Many thanks to Dave for the restaurant recommendations including Pharmacy across the street and Sherri for your hospitality during check-in and making awesome Palomas at the bar. Don't forget to check out the Happy Hour! The location is excellent as well lots of restaurants within walking distance.
10
Autumn
14 Apr 2025
·
Stayed 1 night
We had a great stay here! The speakeasy was fun, and everyone was so nice. It is off a major road, and the college is nearby, so expect some road noise, but that didn't bother us. We loved that we had plenty of great food options nearby.
We had a great stay here! The speakeasy was fun, and everyone was so nice. It is off a major road, and the college is nearby, so expect some road noise, but that didn't bother us. We loved that we had plenty of great food options nearby.
8
Justine
23 Sept 2024
·
Stayed 3 nights
The hotel is a little run down. No mad service, had to ask for coffee daily. Speak easy was ok, service slow and drink was soso. Parking is very limited. Would not venture out after dark. Pool was not heated as advertised. I would however stay there again based on its location
The hotel is a little run down. No mad service, had to ask for coffee daily. Speak easy was ok, service slow and drink was soso. Parking is very limited. Would not venture out after dark. Pool was not heated as advertised. I would however stay there again based on its location
8
gregory
22 Aug 2024
·
Stayed 1 night
I did enjoy my stay room was clean and like the vibe along with the speak easy. Bartender could have been a little friendlier as last call was at 1 and bar closes at 2. over all would stay again
I did enjoy my stay room was clean and like the vibe along with the speak easy. Bartender could have been a little friendlier as last call was at 1 and bar closes at 2. over all would stay again
10
Polly
3 Oct 2025
·
Stayed 1 night
We enjoyed our stay in this unique and friendly hotel. The pool was warm and perfect for a 75 degree October day. The lounge was comfortable as were the beds. The room was quite with good temperature control. There are many walkable restaurants and bars. It was about a 10 to 15 minutes Uber ride to old town and the airport and both cost less than $10. This has much more charm than your average chain hotel if you like that sort of thing! It is an old hotel that's been remodeled, so yes there are some signs of its vintage origins and overall I loved it.
We enjoyed our stay in this unique and friendly hotel. The pool was warm and perfect for a 75 degree October day. The lounge was comfortable as were the beds. The room was quite with good temperature control. There are many walkable restaurants and bars. It was about a 10 to 15 minutes Uber ride to old town and the airport and both cost less than $10. This has much more charm than your average chain hotel if you like that sort of thing! It is an old hotel that's been remodeled, so yes there are some signs of its vintage origins and overall I loved it.
8
Bryan
13 Aug 2023
·
Stayed 1 night
This chic refurbished motel has a fun vibe and a cool, professional staff. Comfortable rooms, great location, and a secret lounge make this a solid alternative for downtown ABQ.
This chic refurbished motel has a fun vibe and a cool, professional staff. Comfortable rooms, great location, and a secret lounge make this a solid alternative for downtown ABQ.
10
Jessica
4 May 2025
·
Stayed 1 night
The staff was super friendly. And the Speakeasy was quite Charming
The staff was super friendly. And the Speakeasy was quite Charming
8
Rachel
20 Jun 2025
·
Stayed 1 night
Hotel Zazz is trying really hard. The fun extras - the popsicles, speakeasy bar, and cute decor are a fabulous touch. And the staff was fabulous. I hope it can remain a lower priced option. It was a good deal for the price point we paid (mid-week, no special events) but lacks a few things. The bathrooms weren’t quite as clean as I would’ve hoped and the beds weren’t super comfy and the pool Was a bit murky. That being said, it’s a fun experience. I hope they will continue to make improvements and keep their prices reasonable and in line with the experience.
Hotel Zazz is trying really hard. The fun extras - the popsicles, speakeasy bar, and cute decor are a fabulous touch. And the staff was fabulous. I hope it can remain a lower priced option. It was a good deal for the price point we paid (mid-week, no special events) but lacks a few things. The bathrooms weren’t quite as clean as I would’ve hoped and the beds weren’t super comfy and the pool Was a bit murky. That being said, it’s a fun experience. I hope they will continue to make improvements and keep their prices reasonable and in line with the experience.
Was this helpful?
AI-generated summary based on recent guest reviews
10
Travis
3 weeks ago
·
Stayed 1 night
I’ve stayed here multiple times and keep coming back. The pool is lovely, the location is great, and the rooms are cute. Give it a try!
I’ve stayed here multiple times and keep coming back. The pool is lovely, the location is great, and the rooms are cute. Give it a try!
10
Linda
4 weeks ago
·
Stayed 1 night
Just love going back in time to the Route 66 era! The staff are amazing and helpful as well as fun! Our room so comfortable and clean! The pool area nice and funky! Can’t wait to try the speakeasy next time!
Just love going back in time to the Route 66 era! The staff are amazing and helpful as well as fun! Our room so comfortable and clean! The pool area nice and funky! Can’t wait to try the speakeasy next time!
10
Susan
4 weeks ago
·
Stayed 1 night
Cozt room, attentive staff, attention to personal details, excellent
Cozt room, attentive staff, attention to personal details, excellent
2
Tyler
11 Aug 2026
·
Stayed 2 nights
Rooms were dirty. Water pressure was weak. Definitely don’t go outside at night unless you want to be hounded by homeless people. They are quick to fine you for any infraction without warning
Rooms were dirty. Water pressure was weak. Definitely don’t go outside at night unless you want to be hounded by homeless people. They are quick to fine you for any infraction without warning
10
Jason
7 Aug 2026
·
Stayed 1 night
Great vibe on the property. The speakeasy was a nice little touch to end the night! Loved it here, will be back!
Great vibe on the property. The speakeasy was a nice little touch to end the night! Loved it here, will be back!
Property policies
Check-in
Check-out
From 15:00 to 00:30
Before 11:30
FAQs about Hotel ZAZZ
Is parking available at the property?
Self parking is available on-site for a fee of USD 12.00 per night, which includes in/out privileges. Guests are required to contact the property in advance to reserve parking, as it is limited.
What type of breakfast is offered and what are the serving hours?
To-go breakfasts are available daily from 8:30 AM to noon for a fee of approximately USD 20 for adults and children.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM until 12:30 AM, and check-out is at 11:30 AM. Early check-in and late check-out may be available for a fee, subject to availability.
What accessibility features are available for guests with disabilities?
The property offers step-free entrances and wheelchair-accessible facilities in public areas. Additional features may include accessible rooms and bathrooms, but specific details should be confirmed with the property.
Where is the property located in relation to key landmarks?
The hotel is situated in Albuquerque's Nob Hill, within a 5-minute drive of the University of New Mexico and Popejoy Hall. It is approximately 1.2 miles from the University of New Mexico Hospital and 1.8 miles from Tingley Coliseum. Public transport options are available nearby.
Does the property have a swimming pool?
Yes, there is an outdoor heated pool available. Pool access is from 10:00 AM to 10:00 PM, and it is seasonal.
What are the hotel's policies regarding children?
Children are welcome at the property. The minimum age for children to stay for free is not specified, but it is generally understood that children under a certain age can stay without additional charges when accompanied by an adult.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-14: 87.43833056733703USD
- 2026-09-15: 83.98314197685241USD
- 2026-09-16: 82.71062490832519USD
- 2026-09-17: 107.55461923382568USD
- 2026-09-18: 112.71184419366455USD
- 2026-09-19: 113.90435958374023USD
- 2026-09-20: 104.63149859065246USD
- 2026-09-21: 95.6581486684265USD
- 2026-09-22: 110.11669785745238USD
- 2026-09-23: 117.53025715905761USD
- 2026-09-24: 130.07805425395202USD
- 2026-09-25: 126.31032471650695USD
- 2026-09-26: 124.1511774032898USD
- 2026-09-27: 115.00718012402344USD
- 2026-09-28: 120.51789329685974USD
- 2026-09-29: 114.43500128785705USD
- 2026-09-30: 120.91245203147888USD
- 2026-10-01: 141.42439112490842USD
- 2026-10-02: 308.1856580506592USD
- 2026-10-03: NO DATA
- 2026-10-04: 254.869764519104USD
- 2026-10-05: 231.0291586929016USD
- 2026-10-06: 235.34745331933593USD
- 2026-10-07: 261.3553677392578USD
- 2026-10-08: 256.9389616673889USD
- 2026-10-09: NO DATA
- 2026-10-10: NO DATA
- 2026-10-11: 139.85859619651794USD
- 2026-10-12: 101.4800998006134USD
- 2026-10-13: 98.31693890620421USD
- 2026-10-14: 101.4800998006134USD
- 2026-10-15: 103.63924711383056USD
- 2026-10-16: 118.32146997323608USD
- 2026-10-17: 116.69131802168273USD
- 2026-10-18: 104.9671235478363USD
- 2026-10-19: 104.30858656663513USD
- 2026-10-20: 103.596063639328USD
- 2026-10-21: 110.11669785745238USD
- 2026-10-22: 111.17467977680968USD
- 2026-10-23: 136.81619055924986USD
- 2026-10-24: 133.67303228544617USD
- 2026-10-25: 103.56367383245849USD
- 2026-10-26: 103.56367383245849USD
- 2026-10-27: 110.11669785745238USD
- 2026-10-28: 109.03711979885864USD
- 2026-10-29: 105.40975196049499USD
- 2026-10-30: 103.63924711383056USD
- 2026-10-31: 96.98905366822814USD
- 2026-11-01: 86.11773501679993USD
- 2026-11-02: 88.9250306262207USD
- 2026-11-03: 89.60476756799316USD
- 2026-11-04: 89.60476756799316USD
- 2026-11-05: 82.47956470683287USD
- 2026-11-06: 83.82903728007507USD
- 2026-11-07: 79.93856278819274USD
- 2026-11-08: 90.93263519802856USD
- 2026-11-09: 93.00342586494445USD
- 2026-11-10: 87.44562025477599USD
- 2026-11-11: 89.90704308554076USD
- 2026-11-12: 87.44562025477599USD
- 2026-11-13: 89.60476756799316USD
- 2026-11-14: 86.13933115603638USD
Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: USD 150.00 per accommodation, per stay
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards and debit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- Pool access available from 10:00 AM to 10:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- A car is not required for transportation to and from this property.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for full breakfast: approximately USD 20 to 30 for adults, and USD 15 to 25 for children
- Uncovered self parking fee: USD 12.00 per night (in/out privileges)
- Early check-in is available for a fee (subject to availability)
- Late check-in fee for check-in between 2:00 AM and 6:30 AM
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Swimming pool
Non-smoking rooms
Business centre
Housekeeping
Banquet facilities
Activities
Swimming pool
Garden
Golf course (nearby)
Playground
Pool outdoor
Outdoor heated pool
Evening Entertainment
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Parking
Parking
Parking (Limited)
Parking Onsite
General
Non-smoking rooms
Sauna
Hot tub/Jacuzzi
Spa & wellness centre
Beach Sun Loungers
Fence Around Pool
Services
Business centre
Housekeeping
Banquet facilities
Express check-in/check-out
24-Hour Front Desk
Internet
Free wi-fi