Is parking available at the hotel?

Parking is available on-site, but it is limited. Uncovered self-parking costs MXN 100 per night, and nearby parking is available for MXN 200 per day, located 16 feet away and open from 7:00 AM to 10:00 PM.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available daily from 7:00 AM to noon for a fee of approximately MXN 270 for adults and MXN 180 for children.

What are the check-in and check-out times?

Check-in time is at 3:00 PM, and check-out time is at 12:00 PM. Early check-in and late check-out are available for a fee of MXN 750, subject to availability.

What accessibility features does the hotel offer?

The hotel features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Additional details on specific accessibility features can be obtained by contacting the hotel directly.

Where is the hotel located in relation to nearby attractions?

The hotel is located in Mexico City (Reforma), within a 5-minute drive of Reforma 222 and the Angel of Independence Monument. It is approximately 1.5 miles from Chapultepec Castle and 1.7 miles from Palacio de Bellas Artes. Public transport options are available nearby.

What are the policies regarding children staying at the hotel?

One child aged 6 years or younger stays free when occupying the parent or guardian's room, using existing bedding.

Hotel Clé Reforma Insurgentes

What guests think

At Hotel Clé Reforma Insurgentes, guests consistently highlight the very central, walkable location, generally clean, modern rooms with comfortable beds, and many friendly staff, making it a practical base for sightseeing, business, and short stays.

Common drawbacks include compact rooms, street and hallway noise from thin walls, spotty Wi‑Fi, and occasional AC or shower issues, with housekeeping sometimes slipping — lumpy bedding or drainage odors appear in some rooms. Breakfast and room service are praised, though the restaurant quality and pricing feel uneven, and front-desk policies can be strict with extra charges for early check-in, additional guests, and nearby parking. Overall, expect a modern, well-located base best for convenience over space or extensive amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the rooftop/terrace areas and a convenient bar. Parking is next door but typically costs extra and can be inconvenient.

Related guest reviews

6

Jesica Argelia

20 Aug 2025

·

Stayed 4 nights

Pros: el hotel está muy bien ubicado, una cafetería a lado lo cual es muy conveniente, camas muy cómodas Contras: el Wifi no funcionaba bien (demasiada intermitencia en la señal) lo cual fue muy malo porque fui por trabajo entonces no podía trabajar bien desde el hotel y la otra anuncian que tienen gimnasio pero solo son 2 caminadoras y pesas de 2kg. Mejor que ni anuncien el Gym

10

Sze Yiu

18 Jan 2025

·

Stayed 6 nights

Excellent rooftop amenity, nice rooms with double sinks, amazing customer service and front staff especially Cristian and Roberto! Free filtered water, never felt sick drinking it. They made our stay extra friendly and special. Loved the hotel, great walkable location to Roma, Condesa, Angel of Independence and quick can ride to Chapultepec, and other areas. Will stay here again on our next trip to Mexico City!

10

Guillermo

23 Sept 2023

·

Stayed 1 night

Me gusto Aunque no tiene estacionamiento y haya que pagarlo por separado , creo esos son cortesías de los hoteles pero a qui te lo cobran ,el hotel bueno y tranquilo

8

Arturo

29 Apr 2024

·

Stayed 2 nights

La ubicación del hotel es muy buena y tambien tiene un par de areas en el roof muy agradables. Por alguna razón, la gente del front desk no entiende qué hacen ahi y que la industria se llama de la hospitalidad. Es increible que la mejor atención la recibas del responsable del estacionamiento al lado, que ni siquiera es parte del hotel. El cuarto tiene una vista agradable, pero una distribución rara, aunque tiene todo lo que necesitas.

10

Jorge Luis

14 Jul 2025

·

Stayed 1 night

En General muy bien el hotel, accesible el estacionamiento que en esa zona es dificil de encontrar el estacionamiento, y la persona de la recepcion amable. Regresaria a este hotel.

10

Víctor M

13 Nov 2024

·

Stayed 4 nights

Mi experiencia fue INCREÍBLE!!! Renté habitaciones para todos mis amigos y después leí algunos comentarios malos que me hicieron tener temor de cuales serían las condiciones de las habitaciones. Fuimos llegando en diferentes días y TODOS fuimos gratamente sorprendidos. El personal de recepción fue fabuloso. Todos amables. Las habitaciones de diferentes tamaños de acuerdo a lo solicitado y todas estaban perfectamente limpias. Estuvimos en diferentes pisos. Y aún así todos felices. Si te gusta el sol pide habitación al frente, si te gusta la sombra pide atrás. El restaurante excelente, los desayunos riquísimos. Nos sentíamos en familia. Después de más de una semana de estancia nos fuimos tristes como si hubiéramos dejado familia. Si algo no te funciona en la habitación no dudes en pedir ayuda. Y no olvides disfrutar la terraza.

6

sheryl

16 Mar 2025

·

Stayed 4 nights

The little bar & restaurant were nice & convenient but our room wasn’t very exciting. The duvets on the beds should be thrown out. They’ve been washed and now all the filling has gone to lumps. The flooring certainly didn’t feel clean and the air conditioning unit made the room smell aweful. The unit itself was super noisy and you couldn’t have the air con unit on without the noisy fan. No face washers even though we asked for them. The staff were pleasant

6

Hector

27 Jul 2025

·

Stayed 1 night

He tenido mejores estancias en este hotel. Restaurante con precios altos y mucho tiempo de espera en la preparación. Botella de agua con sedimento y mal sabor. Se supone que por nivel vip el estacionamiento era gratis (como ha sido veces anteriores), pero me lo cobraron.

10

Diana Anel

13 Mar 2024

·

Stayed 1 night

Lo malo que tienes que pagar por el estacionamiento

8

Andrea

25 Nov 2024

·

Stayed 2 nights

La estancia fue buena, la habitación no es tan amplia pero sí cómoda. El único tema es el estacionamiento. No es muy práctico. Pero está en una muy buena ubicación que caminando puedes encontrar muchos lugares.

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Cleanliness

Many reviews praise very clean rooms, but cleanliness is inconsistent: repeated mentions of lumpy or soiled duvets, hairs in bathrooms, and occasional drainage smells.

Related guest reviews

8

Valerie

22 Oct 2024

·

Stayed 3 nights

Overall experience was good. Convenient to transportation, dining and supermarket. The quilt was dirty when we got in the room, but the staff immediately gave us a new one.

4

Shaun

9 Feb 2024

·

Stayed 1 night

Bathroom was dirty. Hair on the floor and dirty ear swabs. Dirt on the floor in the main room. Television didn't work.

10

Aldo

30 Nov 2025

·

Stayed 2 nights

Buen servicio y todo impecable

2

GABRIELA

12 Nov 2024

·

Stayed 1 night

Está muy mal, el cuarto olía terrible a drenaje, las cifas sacaban un olor que te despertaba en la noche y le pedí llegando que me cambiaran o lo resolvieran y ni lo uno ni lo otro. No hicieron nada. No lo pongan como VIP ni nada.

8

Marlenne Bustos

6 Oct 2023

·

Stayed 5 nights

Me tuvieron que cambiar 2 veces de habitación porque en las camas y en el baño y en general había pelos de personas de todo tipo, las personas que hacen la limpieza se ve que no hacen su trabajo, las colchas en un de los cuartos estaba manchada como si solo hubiesen tendido la cama y utilizado sábanas usadas por el huésped anterior

8

Daniel

1 Feb 2023

·

Stayed 1 night

Todo bien como siempre. Hay zonas que huelen a drenaje y humedad

10

Michaela

15 Feb 2026

·

Stayed 5 nights

Great hotel. Amazingly kind staff and very helpful. Clean and updated bathrooms with enough space to spread out. Our room had a mini leather window seat which was a nice bonus. Lighting had many options for those that care. Clean sheets and comfy beds. Probably will stay here again upon my next visit to cdmx !!

10

Carlos

17 Dec 2025

·

Stayed 3 nights

Impecable

10

Vanessa

19 Dec 2025

·

Stayed 3 nights

Very nice! Room was super clean!

6

sheryl

16 Mar 2025

·

Stayed 4 nights

The little bar & restaurant were nice & convenient but our room wasn’t very exciting. The duvets on the beds should be thrown out. They’ve been washed and now all the filling has gone to lumps. The flooring certainly didn’t feel clean and the air conditioning unit made the room smell aweful. The unit itself was super noisy and you couldn’t have the air con unit on without the noisy fan. No face washers even though we asked for them. The staff were pleasant

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Rooms

Rooms are modern with comfortable beds but often compact; several mention thin walls or street noise, limited or blocked windows, and no mini fridge. Wi‑Fi can be unreliable, and some report AC or shower pressure issues.

Related guest reviews

6

Camilla

22 Oct 2023

·

Stayed 3 nights

The hotel itself was nice and the staff was friendly. However, the room we stayed in on the first floor had windows covered by panels -probably to cover the view on a roof or wall- as a result the room felt very claustrophobic and with a complete lack of natural light. Also the door was pretty thin, which made it easy to hear people in the hallway at any hour of the night. The hotel it’s in a very nice area and it was overall clean, but the quality of the sleep was not great and the room we had was definitely not what we imagined. It was okay for a once in a lifetime stay but I would not go back again.

8

enrique

2 Dec 2024

·

Stayed 3 nights

Quiet, easy access. The only two disadvantages were 1) zero WIFI, which is key for travelers 2) air-antenna TV channels so limited option. I would return for sure.

8

MIGUEL

7 Sept 2025

·

Stayed 4 nights

Great location and very clean. My a/c wasn’t working first day and

6

Marco

8 Jan 2025

·

Stayed 1 night

Small but comfortable room, however, noise from neighbor rooms is high. If they watch TV seems like you watch TV with them. Not the best hotel for business travelers at all. However, location is great. Check in and Check out went really smooth.

6

Cezar

19 Oct 2025

·

Stayed 4 nights

No soap which felt like a recurring theme in Mexican hotels. The steam room was permanently closed and was used as storage room and the tv was not set up at all. If you wanted to use it you had to add your own Roku account to it or create one. There was a weird alcove in the room as well that seemed like it hasn’t ever been cleaned before. Rooms didn’t have a mini fridge and were not soundproof which meant sometimes the street noise would be quite loud and make it difficult to sleep properly.

10

Luis

9 Jul 2024

·

Stayed 4 nights

Habitaciones modernas y del tamaño adecuado. Tal vez un poco de ruido de la calle pero lo normal.

8

Sara

2 May 2024

·

Stayed 4 nights

Pretty good location. Modern and very clean! The only thing i didn’t like is that the windows do not have blackout shades so i couldn’t sleep in the morning because of it and the shower head was fixed to the ceiling and had very little pressure which made showering and washing the hair a little challenging. But overall liked the hotel, would recommend!!! 👍

6

David

2 Jul 2024

·

Stayed 3 nights

It was an OK hotel but I will look for another hotel for my next stay. Shower had very low water pressure and was luke warm. Room is tiny with everything- shower, bath and bedroom in one room, with no where comfortable to sit and watch TV. Service was very nice and the location was good for our trip.

8

Rury

1 Aug 2025

·

Stayed 2 nights

I appreciated the early check in time, the bed comfort is superb as well as the shower, the only thing I didnt like is the fact the room doesnt have small fridge which was not convenient. The rest was v good

6

cecilia

25 Nov 2025

·

Stayed 5 nights

A localização é muito boa. O conforto do quarto foi compatível com o valor da diária . Quartos em andares mais baixos e voltados para a rua sao extremamente barulhentos.

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Service

Staff is frequently described as friendly and helpful. Others report strict front-desk policies and uneven attitudes, with extra charges for early check-in, additional guests, and parking.

Related guest reviews

10

LETICIA

15 Nov 2025

·

Stayed 1 night

Excelente servicio

10

Melissa

19 Feb 2026

·

Stayed 4 nights

Courteous and attentive staff, breakfast was delicious and served quickly when we had to catch a tour. Great location.

8

Pedro J.

5 May 2024

·

Stayed 1 night

El hotel es muy cómodo y está bien ubicado. Lo que es pésimo. Pésimo es la actitud del personal de recepción. En realidad nada amables. Con actitud antipática. Que en realidad cambiando eso serían excelentes

6

Damaris

10 Feb 2025

·

Stayed 1 night

The front desk male wasnt very pleasant with his attitude as if he was annoyed we were there. The sheets werent clean and there was an awful smell in the elevators and in our room.its pretty disappointing considering we are returning customers and had a good experience in the past. Its unfortunate this time wasnt as pleasant.

8

Timothy

22 Jan 2025

·

Stayed 8 nights

Even though we only arrived at the hotel less than 2 hours before check in and the room was all ready they still charged us an additional 750 pesos.

10

admir

28 Dec 2024

·

Stayed 4 nights

All positive! Excellent staff, clean rooms!

10

Michaela

15 Feb 2026

·

Stayed 5 nights

Great hotel. Amazingly kind staff and very helpful. Clean and updated bathrooms with enough space to spread out. Our room had a mini leather window seat which was a nice bonus. Lighting had many options for those that care. Clean sheets and comfy beds. Probably will stay here again upon my next visit to cdmx !!

8

Hector

20 Sept 2025

·

Stayed 1 night

Todo perfecto, únicamente son súper estrictos con su tiempo de ingreso, mi check in era a las 3. Y 2:50 aún no me dejaban subir, fue como, espérate a las 3 para subir a tu habitación.

10

Bryan

15 Oct 2025

·

Stayed 2 nights

Excellent service, beautiful property, and very kind staff. Highly recommend!

2

John Thomas Di

13 Sept 2023

·

Stayed 7 nights

just left and it was the worst and most embarrassing hotel experience of my life. After a night of dinner a drinks, I brought my partner (who lives in Mexico) back to my room. The staff immediately chased us down upon entry and demanded to know if my partner was a guest then proceeded to make a scene and demand I pay $500 for my literal romantic partner to stay in my hotel room that I already paid for. I have never been so embarrassed, disgusted and felt more taken advantage of in my life! Literally made me feel like a child. What a disgusting, invasive and greedy policy for a hotel to implement. The most disgusting and rude experience I’ve ever had to deal with on a vacation. Aside from that, I had no internet for 2 days, my door look was out of batteries for two days, and my cleaning lady left me no towels. I’m traumatized from this experience and will NEVER stay here again. Take your money and dignity elsewhere. Ruined my entire trip to be treated that way and to be charged for having the staff invade my privacy. ZERO STARS.

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Location

Widely praised as very central and walkable, close to Reforma and Zona Rosa with cafes, restaurants, and transport nearby; many felt the area was safe.

Related guest reviews

10

Emmanuel

31 Mar 2024

·

Stayed 2 nights

Es muy céntrica y segura. Hay lugares cercanos para salir a comer. La limpieza también es muy buena.

10

Melissa

19 Feb 2026

·

Stayed 4 nights

Courteous and attentive staff, breakfast was delicious and served quickly when we had to catch a tour. Great location.

10

Javier

11 Aug 2024

·

Stayed 1 night

Buena ubicación

10

Sofía

11 Apr 2025

·

Stayed 2 nights

Excelente hotel, súper bien ubicado

10

Anthony

17 Mar 2025

·

Stayed 3 nights

Nice hotel, very clean and convenient. 3 blocks away from Reforma 222 mall. Nice and clean room

8

SAI

18 Aug 2025

·

Stayed 4 nights

Great location, nice / cute hotel in an excellent location. Food options are plenty near the hotel, all walkable. Bed was very comfortable. Overall highly recommended

10

Manuel

5 Apr 2024

·

Stayed 4 nights

Centrico. Agradable lugar

10

Gamaliel

24 Apr 2024

·

Stayed 4 nights

Great location and nicely appointed modern rooms. A bit noisy outside, otherwise great option and value.

10

MARIA ROSARIO RODRIGUEZ

27 Sept 2024

·

Stayed 1 night

Buena ubicación

8

Alejandra

25 Apr 2025

·

Stayed 1 night

La ubicación es excelente, muy cerca de Paseo de la Reforma, de restaurantes, zona tranquila con mucha vigilancia policial. Es un hotel pequeño, solo hago una recomendación, cambien los edredones de la cama porque se hacen bola en cada parte capitoneada y es incómodo recostarse. Por lo demás es muy recomendable.

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Dining

Breakfast and room service earn frequent praise for taste and speed. Some guests found the on-site restaurant overpriced or of poor quality.

Related guest reviews

10

Melissa

19 Feb 2026

·

Stayed 4 nights

Courteous and attentive staff, breakfast was delicious and served quickly when we had to catch a tour. Great location.

10

Andrea F

20 Oct 2025

·

Stayed 2 nights

Es buena opción para pasar unos días. Habitaciones cómodas, ubicación muy buena y el restaurante ofrece un desayuno 10/10.

10

Nicte Castañeda

8 May 2023

·

Stayed 1 night

Excelente ubicación, deliciosa la comida

8

Stan

10 Nov 2023

·

Stayed 1 night

Generally come-backable. The room was quite comfortable. Not a complaint, just a comment, but this was the first hotel I have ever stayed in that did not have a clock. The only real negative was that the comers of the shower were black with built up dirt. YUK! The backboard of the bed has some strange looking turned down fake wood decorations and behind this is lots of dirt. Look like this has never been vacuumed. The rest of the room was reasonably clean. The in-house restaurant is overpriced, so did not eat there. Would stay there again.

10

Linda Aida

16 Apr 2024

·

Stayed 3 nights

Mi viaje fue entre amigos. Disfruté mucho la estancia, la ubicación esta genial, la zona es segura y bonita, nada ruidoso. Las instalaciones son muy buenas, la habitacion muy bonita, el baño excelente, las camas muy cómodas. Cuenta con restaurante y una área de bar, la comida esta rica y el servicio es excelente, el personal es muy amable. Buen sistema de seguridad para el acceso a las habitaciones. En general el hotel lo tiene todo. A solo unos metros sobre la misma acera hay una tienda de conveniencia Oxxo lo cual esta buenísimo y casi en frente una tiendita, justo a un lado del hotel hay un restaurante donde almorzar y comer por si quieres probar fuera del hotel. Me gustó bastante, definitivamente recomiendo.

10

Koelen

27 Sept 2025

·

Stayed 1 night

The room service was some of the best room service I’ve ever had. The steak was excellent and the empanadas the best I’d ever eaten

10

Guillermo

4 Oct 2025

·

Stayed 3 nights

Habitaciones limpias, algo pequeñas pero funcionales, buen servicio en restaurante y muy buena comida.

10

sergio m

11 Jul 2025

·

Stayed 3 nights

Muy bien ubicado Limpio agradable y razón precio correcta Gran desayuno

10

Kary

6 Feb 2025

·

Stayed 3 nights

Excelente preparación y presentación de comida

10

Jorge

27 Sept 2024

·

Stayed 3 nights

The restaurant food quality was terrible. I complained and not even a discount I got for getting serve hard meat with hard nerves in it. Terrible.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $79	17 $90
18 $78	19 $78	20 $78	21 $78	22 $79	23 $79	24 $79
25 $79	26 $79	27 $84	28 $116	29 $232	30	31 $3,171

Su	Mo	Tu	We	Th	Fr	Sa
1 $246	2 $234	3 $79	4 $79	5 $79	6 $79	7 $79
8 $79	9 $79	10 $79	11 $79	12 $80	13 $88	14 $121
15 $119	16 $105	17 $105	18 $79	19 $91	20 $108	21 $112
22 $140	23 $105	24 $105	25 $105	26 $112	27 $80	28 $79
29 $105	30 $105

Hotel Clé Reforma Insurgentes

About this property

Location

Room options

Junior Suite

Superior Suite

Standard Double Room, 2 Double Beds

Standard Double Room

Guest reviews of Hotel Clé Reforma Insurgentes

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Clé Reforma Insurgentes

Prices for upcoming dates