London City Airport Hotel

Arrived late evening for an early flight the next morning, so didn't really see or use any amenities. No parking, which was a bit of a pain, but there was a car park at the Henley Arms up the road which I ended up using. Tiny room and loo/shower, and one of the hardest mattresses I can remember sleeping on. Fine for LCY airport, although I can't think why else you'd stay here.

Easy walk to London City Airport…no need for a cab. But listed parking was off site, and they informed us it was full. If you don’t have consistent parking, don’t list it.

Very clean room with basic facilities. Comfortable bed. Staff really friendly and food in restaurant was excellent and good value. So convenient for the airport but we had a job finding the short cut through at first but is only nearly 5 minutes away. It’s a brilliant location for a short stay when using the airport.

This was a great stay, perfect for public transport. Staff were friendly and helpful. The menu also was keeping it simple and at reasonable prices. Thank you and may see you again in the future

Enjoyed our weekend stay at the Airport City Hotel. The service was very good. The room & Hotel very clean, plenty of storage for short stay. The bathroom shower OK but did flood the floor somewhat. The hotel staff very helpful. Food very good. especially the breakfast, But I don't have any dietary issues, The only negative issue in my opinion is that the hotel is somewhat isolated from nearby shops & restaurants. Would certainly stay there again.

Very convenient for the airport, friendly staff & food was really good quality & value.

Good stay. Tidy, clean, modern. Needs signage for car park as it’s gated. Signage where to go from car park to reception. Breakfast too expensive. More info on parking as assumed it was included. Soap dispenser in room 305 not working.

Parking is very difficult. There's an underground car park at £15 per night but unless you drive a mini it's almost impossible to manoeuvre. No other parking anywhere despite being told we could park in the shopping centre a 2 minute walk. That had parking restrictions after 6.30 am in the morning and was a good 15 minute walk. There wasn't any hot water and we were told the boiler needed re setting and we should have gone to reception to tell them but with only 15 minutes until check out we couldn't do that. No apology whatsoever. Very unhelpful and rude man on reception. I wasn't happy about giving my card details in case of damage. I stay in hotels a lot and have never been asked that. I wouldn't stay again for these reasons but it was clean and room was nice. Very noisy at the front because of the trains if you like the window open

The only good thing about this hotel is the staff. They were nice. The room was tiny and cramp and dated. The bed was uncomfortable. The worst thing was the pathetic impression of parking! Only suitable if you ride a moped. I had a big car and it was hugely stressful to park and get back out. I will NEVER come back!!!!!!!!!

Good friendly efficient welcome to a clean and well equipped if small en-suite room. Only negative was the very limited menu for supper. But staff good and location is perfect for LCY airport.

Clean and convenient for getting to the airport in the morning. Comfortable bed. Professional reception staff.

The lobby was elegantly appointed and provided a cozy ambiance. However, the room was notably diminutive, and the beds were uncomfortable. One side of the mattress exhibited a significant indentation, and the sheets were stained with discoloration, as well as visible hairs and unidentified particles that could potentially originate from food or dead skin. The shower’s heating process was protracted, requiring approximately 3 to 5 minutes to reach an adequate temperature. Furthermore, the shampoo and shower gel provided were essentially the same hand soap that was accessible at the sink. The only redeeming qualities of this establishment were its proximity to London City Airport, its convenient location adjacent to bus stops, and its relative quietness. In light of these observations, I must express my reluctance to revisit this establishment in the future. There are slightly more expensive options in the relative area that offer better amenities.

The hotel is 5 minutes walk from London City Airport so it's really convenient. The hotel is modern. The room was fine, a bit small for the price but OK for one night. The room and bathroom were clean.

We stayed for one night in May as we had an early flight from London City Airport the following morning. The staff were very helpful and friendly, the room was very comfortable and the hotel is extremely convenient for the airport. We would certainly recommend it.

The staff at reception was very helpful and polite. My room was clean and comfortable. The bathroom was spotless and the towels were fresh. It had a towel warmer which i found convenient. The room had tea/coffee facilities. Overall, my experience was pleasant. The most positive factor was that this hotel is a 3 min. walking distance from London City Airport.

Staff were very welcoming and friendly. Nice clean hotel, room was perfect and bed comfortable.

Very clean room with basic facilities. Comfortable bed. Staff really friendly and food in restaurant was excellent and good value. So convenient for the airport but we had a job finding the short cut through at first but is only nearly 5 minutes away. It’s a brilliant location for a short stay when using the airport.

Bad bits 1.Stains on the pillow covers, making me feel I don’t want to sleep in the bed 2. Poor shower design, it’s next to the toilet so it get soaked needs a curtain etc 3.no wardrobe to hang your clothes 4. Bad smells from bathroom 5. I saw a rat in the underground car park Good bits 1 nice clean towels 2. Nice temperature in the room

The hotel looks great from the outside. The reception and communal areas are all relatively stylish. Its location is handy for public transport. However, this is where the good stuff comes to a shuddering halt. The staff are monosyllabic at best. The room was extremely small and impractical, with very little shelf space and storage. The bathroom was a wetroom and again had little or no shelf room for toiletries. My towel was so thin and over-used it had a hole in and was stained. Our curtain was thin meaning that it was largely ceremonial and for decorative purposes only. It kept very little light out. I am at a loss to know exactly when the room was cleaned properly as there was a layer of dust over the surfaces. If you are flying from London City Airport and need a bolthole, avoid this place as God knows where you would store your luggage and actually be able to manouevre around your room as well. If you are using the hotel for business and would work from your room, avoid it due to the lack of usable space.

357 / 5.000 I came back late at night and they hadn't made up the room. The bathroom was still wet from the morning shower and having only one towel for the shower and one for my hands, I could only use the bed cover (washable as it is also made of towel material): they charged me 10 £. However, the staff were courteous and helpful.

Very noisy. Was awake from 4 am listening to running water down internal drain from floor above for 2 hours. Also when water tap used elsewhere the pipes hummed loudly. Not great if you want a quiet night. The DLR that runs outside was really quiet! Otherwise staff friendly and price reasonable.

The only criticisms are the lack of a shower door and the lack of a shelf in the bathroom

Basic and clean/ does the job. Surrounding area residential nothing really to wander to or eat at. Hotel bar did an ok burger. It was reasonably priced and I got reasonable. So good.

This was just a 1-night stay before catching a flight in the morning. Nice and easy walk from train to hotel and from hotel to airport. Hotel offers breakfast at a charge, but we had to leave at 4:30 am so ate later. Good room - very, very small, but comfortable bed and great a/c. Check in & Check out staff were very friendly!

The map from the airport to the hotel was very deficient esp. if you are attempting it in the dark. The actual address was not readily visible. This needs a big update uncluding exactly which exit to take. The hotel waa good for its purpose. Snall room but the foid optiins fir dinner were oksy abd tasted good.

The hotel was great for my early flight, the only negative for me was the duvet was too thin and there were no extra blankets. Woke up at 3:30am cold and struggled to get back to sleep.

We stayed here to be ready for an early flight from city airport. The hotel seemed nice enough but the room was very basic. Small bed with really thin mattress and lots of noise from other guests passing by.

Very close to City Airport, the reason why I booked it. The room was very small though and not very modern. Proximity to the rail line is an issue for noise. Generally okay - convenience most important element.

Air con is noisy during the night.

Small clean room 10 minutes walk from LCY airport. Three stories, air-conditioned with elevator access, located next to rail line & easy access to DLR station at airport. Bathroom is a wet room with no shower screen or curtain & no face washers. Chosen on price & easy walk for early morning flight.

The staff were very friendly and helpful. We were able to check in early, which was great. The room was comfortable and it's very convenient for London City Airport. We've stayed here several times now and it's always been good.

Clean and convenient for getting to the airport in the morning. Comfortable bed. Professional reception staff.

Slightly old hotel. Was asked for £100 deposit in case I smashed up the room! In the morning to get my hundred pound deposit back after 10 minute wait to reception the guy finally turned up and actually went to check the room Despite having prepaid for the room The room itself is very small but adequate Whilst there is no doubt that this is close to London City Airport, the walk from the airport through a housing estate and through a dark path

I liked that the bedroom had everything I needed for my overnight stay. They ordered a taxi for the next morning as requested. The bedroom was very clean and staff polite and helpful.

Unfortunately a very slow check in. 4 people to get checked in; 27 minutes, not ideal. Person on reception very friendly, but information they required, unnecessary.

The staff at reception was very helpful and polite. My room was clean and comfortable. The bathroom was spotless and the towels were fresh. It had a towel warmer which i found convenient. The room had tea/coffee facilities. Overall, my experience was pleasant. The most positive factor was that this hotel is a 3 min. walking distance from London City Airport.

Staff were very welcoming and friendly. Nice clean hotel, room was perfect and bed comfortable.

Very comfortable, clean and friendly service. Room was tight but I was only there for 1 night. Nice to have a restaurant available

4 of us to check in took 27 minutes 🙁 Nice guy but he needed help.

It was a terrible experience. Firstly, when I checked in late at night, the receptionist made a rude comment about my name and assumed that I was a guy. I was tired and just wanted to go to bed, but unfortunately, the bed was incredibly uncomfortable and hard. The duvet on the bed was so old and thin. To make matters worse, the heating was not working, and I later found out that it was controlled centrally from reception. The heating reset every time I put the key in the room, so I couldn't adjust it to make myself more comfortable. I was freezing all night, which was just bizarre. I set my heating up to the highest and hoped that would work, but it didn't, and I had to complain in the morning. When I complained about the terrible conditions the next day, the receptionist, who was Asian and whose name I can't recall, was incredibly dismissive and unhelpful. He made me feel like it was my fault for not asking for a heater earlier. To add insult to injury, the soap dispenser in the bathroom was broken, and instead of apologising for the faulty room, I felt like I was being accused of breaking it. When I asked for a second duvet because the one in my room was so thin, I was told that all duvets were the same. However, after paying a fee for a second one, I discovered that they did, in fact, have normal duvets. Also, the shower had no curtains, making it incredibly impractical. My stay was a nightmare. The room may have had a nice interior, but it was completely dysfunctional

This a extremely handy hotel for London City Airport. Less than 5 minute walk from the airport and DLR station - convenient day or night, or very early morning as in my case. The rooms are clean, comfortable, and the staff laid back but helpful. Great value and super handy.

The interior is simple and easy to use. There is a bus stop right in front of the hotel, so it is convenient to get to anywhere.

Ac in room really good. Literally a 5min walk to LC Airport. Best location! Easy check in. Food basic and reasonable price.

Hotel is in a great place near London City Airport and rail station so noise is inevitable but it was minimal. Lovely hotel, staff really helpful and friendly. If you need the excel or airport perfect place to stay

Slightly old hotel. Was asked for £100 deposit in case I smashed up the room! In the morning to get my hundred pound deposit back after 10 minute wait to reception the guy finally turned up and actually went to check the room Despite having prepaid for the room The room itself is very small but adequate Whilst there is no doubt that this is close to London City Airport, the walk from the airport through a housing estate and through a dark path

Close to London City Airport ( I mean you can walk there easily!) Food is on the expensive side, espicially breakfast. There are not many food option options in that area, which is quite industrial and residential.

5 min walk from London city airport.

The staff at reception was very helpful and polite. My room was clean and comfortable. The bathroom was spotless and the towels were fresh. It had a towel warmer which i found convenient. The room had tea/coffee facilities. Overall, my experience was pleasant. The most positive factor was that this hotel is a 3 min. walking distance from London City Airport.

Hotel is very new - a short walk from the airport. The walk would be slightly intimidating after dark if you’re of a nervous disposition, but absolutely fine in reality. Not much around the area, so plan to either eat in the hotel restaurant, which is ok, or before you get to the hotel. My room overlooked the road and the passing Elizabeth line. Road was extremely quiet. Trains pass regularly but didn’t disturb my sleep.

Area not great

The hotel was fine - very convenient for the activities we ahd planned... my only compaint was that the window in my room didn't shut properly so the proximity of the train line was annoying, but didn't keep me awake too much. Also, the breakfast was priced at £17 - that seemed a lot so we went elsewhere.

Close to London City Airport ( I mean you can walk there easily!) Food is on the expensive side, espicially breakfast. There are not many food option options in that area, which is quite industrial and residential.

Basic and clean/ does the job. Surrounding area residential nothing really to wander to or eat at. Hotel bar did an ok burger. It was reasonably priced and I got reasonable. So good.

The hotel restaurant and bar were both very good the grilled chicken wings and fries combo was tasty and filling. A good selection of soft drinks and beers are available too. Thclean, but it was also very basic. No counter space for toiletries in the bathroom. Good hotel for my one night stay. And the staff was excellent too room was v

It is within walking distance of the LCY airport - 5 min walk, but through a not so nice area (but safe). The staff were exceptional, especially Paulo (reception) and Krisztina (cafe). The room was clean with very comfortable bed, but cramped. The cafe has a delicious gluten free cooked breakfast for a fee. But gluten free options a very limited for dinner. It’s a good option for an overnight stay to catch a flight at LCY.

This was a great stay, perfect for public transport. Staff were friendly and helpful. The menu also was keeping it simple and at reasonable prices. Thank you and may see you again in the future

Enjoyed our weekend stay at the Airport City Hotel. The service was very good. The room & Hotel very clean, plenty of storage for short stay. The bathroom shower OK but did flood the floor somewhat. The hotel staff very helpful. Food very good. especially the breakfast, But I don't have any dietary issues, The only negative issue in my opinion is that the hotel is somewhat isolated from nearby shops & restaurants. Would certainly stay there again.

Very convenient for the airport, friendly staff & food was really good quality & value.

Good friendly efficient welcome to a clean and well equipped if small en-suite room. Only negative was the very limited menu for supper. But staff good and location is perfect for LCY airport.

One night business stayover. Noise to be expected due to local airport, hence no problem. Dinner menu limited and sadly breakfast is an absolute rip off @ £17!. This unreasonably high breakfast charge, which i personally wouldnt pay, probably means i wont stay at this hotel in the future.