Name: Best Western Plus Rapid City Rushmore
Address: 3723 Eglin Street, Rapid City, South Dakota, United States of America, Rapid City, South Dakota, US
Price range: US$103–US$279 per night
Rating: 9.33

What guests think

At Best Western Plus Rapid City Rushmore, travelers consistently highlight very clean, modern rooms, friendly and accommodating staff, a better-than-expected free breakfast, and a convenient location near I-90 and the airport for visiting Black Hills attractions.

Common drawbacks include firm beds and lumpy pillows for some sleepers, limited stayover housekeeping unless requested, and occasional maintenance issues such as elevator glitches, false fire alarms, hot-tub temperature, or brief water and Wi-Fi outages. While pet friendly with a designated outdoor area, several reviews noted odors in some pet rooms and surprise or restrictive pet policies and fees. Overall, expect a quiet base with solid value for exploring the area.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the indoor pool and hot tub, a decent fitness room, ample parking, and the pet-friendly setup; several also note 24/7 lobby coffee. Some mention maintenance or comfort issues (hot tub temperature, heavy chlorine) and occasional crowding or unsupervised kids at the pool.

Related guest reviews

10

Bonnie

10 May 2025

·

Stayed 1 night

I traveled with my small dog and they had a nice place for the dog to walk and even provided doggy poop bags.

10

Waleena

13 Apr 2025

·

Stayed 2 nights

Gluten free options for their continental breakfast. The breakfast was great?They had different options and things for people with allergies and so forth. Nice workout room with good equipment. Hot tub and pool area was clean and everything worked properly.

10

Embers

5 Apr 2025

·

Stayed 1 night

Very enjoyable stay. Nice pool and hot tub. Nice gym. Close to airport.

10

Anthony

6 Jul 2025

·

Stayed 1 night

This hotel is excellent! The hot tub was very relaxing and the room was very clean.

10

Gregory Maurice

24 Apr 2025

·

Stayed 5 nights

Great stay, easy to get wherever you are going from here and lots of options nearby for dining. Very clean and quiet, nice little gym and pool.

10

Karen

13 Jul 2025

·

Stayed 2 nights

Stayed 2 nights for a girls getaway. We loved the room, hot tub, and breakfast. The hotel was quiet and we had the pool/hot tub to ourselves. It was close to fast-food (Taco Bell, Taco Johns, Arby's, McDonald's, and Starbucks) and next to a gas station. We did not love the luggage carts. They were hard to manage with hand releasing brakes.

8

Robyn

23 Apr 2024

·

Stayed 3 nights

The property is in a good location of Rapid City; easy access to shopping, dining, downtown, etc. The hotel is clean and the breakfast buffet is very good. One complaint I will make is that the rules at the pool/hot tub area are not enforced. There are many young children (12 and under) that occupy the pool/hot tub area unattended with no parents, yelling/jumping in and out with floats, etc. until 11 PM at night.

6

Kasha

6 May 2024

·

Stayed 3 nights

Originally booked for 3 nights but only ended up staying 1. Pool was small and hot tub average size. A group of younger kids was ignoring the signage and diving in both areas leaving no space for others. Workout equipment didnt have sanitization wipes avaliable. Breakfast is adequate and busy hour of 7:30-8:30am. Room above us was very loud with heavy footsteps from 9pm to midnight making it difficult to sleep even with the sound machine

10

Shawn

19 Jun 2025

·

Stayed 1 night

Nice pool, breakfast good(volunteers kept clean and stocked). Would definitely stay there again!

10

Nancy

6 May 2025

·

Stayed 1 night

One night heading East. Very clean and comfortable. Hotel is new, or almost new. In a pet room and no evidence of other pets. Convenient first floor room, easy to take out the dog to do his business, bags and trash in pet area. Quiet, easy to locate and parking good. Lots of fast food nearby.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness earns frequent praise, with many noting rooms and common areas that feel new and well kept. There are occasional misses (leftover trash, hair or dust, pet odors), and stayover service is limited unless requested or on longer stays.

Related guest reviews

4

Meiwun

12 Sept 2023

·

Stayed 2 nights

The trash from the previous guest had not been removed from our room. The previous guest also left his card key on the coffee table and it was obvious not a lot of attention had been paid to the room after the previous guest checked out. When I brought this up to the front desk staff, he looked at me like I said something strange and I did not get even an apology from him as he sullenly took the bag of trash from me. I asked for two extra pillows and they were given to me, together with a few pillow cases for me to put them on myself. One of the pillow cases was soiled. The shelf below the bathroom was used to store extra towels and toilet paper. The shelf was dusty and obviously not been wiped down in a long time. We didn’t want to use the towels that were stored there.

4

Richard

29 Jun 2025

·

Stayed 1 night

Hair on the shower wall, a neckless left by someone under the vanity and trash behind the extra roll of toilet paper.

10

Heidi

24 Sept 2025

·

Stayed 4 nights

The overall hotel and our room were very clean and well-maintained. Employees were friendly and helpful.

10

David

22 Oct 2024

·

Stayed 4 nights

Everything about the hotel was awesome. Newer property that is easy access to get in and out of and parking is a breeze. Right off the main road to head to Mt. Rushmore and other attractions. Breakfast was good everyday. We stayed 4 nights. The pool and hot tub were big and hot. Rooms are clean. They have signs that they don’t do maid services for stay overs because of short staff but can get everything you need like towels and trash bags. The elevator was a little sketchy and shook from side to side on one occasion and when we were checking out the person we rode the elevator with said him and his daughter got stuck on it. But it must of been a quick fix cause we were there 5days/4nights and we never seen it out of order.

10

Erika

20 Aug 2024

·

Stayed 1 night

Rooms and bathroom very clean. Awesome breakfast options. Did not use pool or hot tub, so I am not able to review them. Easy check in and out. Milestone restaurant, nearby a great place to eat. We stayed at 4 different hotels on our trip. This one was the best. We booked it a second time for our last nights stay.

10

CARLA

26 Jul 2025

·

Stayed 3 nights

Clean and comfortable

10

Lynelle

29 May 2025

·

Stayed 3 nights

Very clean. The free breakfast was great! Room was comfortable. Staff was helpful and very friendly!

4

Meiwun

12 Sept 2023

·

Stayed 2 nights

When we walked into our room, the trash from the previous guest had not been cleared. The door card for the previous guest was still on the coffee table. It was obvious that not a lot of attention was given to cleaning the room. When I brought the bag of trash to the attention of the front desk, the staff just looked at me like I said something strange and sullenly took the bag from me without a word of apology. I asked for two extra pillows. Another staff brought the pillows to me together with some pillow cases for me to put them on myself. One of the pillow cases was soiled. Extra towels and toilet paper were stored on the shelf under the bathroom counter. The shelf was full of dust and had not been wiped in a long time. We did not want to use the towels.

10

steve

25 Nov 2025

·

Stayed 4 nights

Spotless room. Helpful and courteous staff.

4

Jordyn

23 Dec 2023

·

Stayed 1 night

There were crumbs all over the floor of our room. It didn’t even look like anyone vacuumed. I went to move the chair to put our sons pack and play and there was crumbs left from who knows when. Stains on the carpet. Spots all over the bathroom wall. For being 9.4 rating, the cleanliness was not good.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern, quiet, and generally spacious with comfortable layouts and good lighting. Recurring complaints cite very firm beds and lumpy pillows for some, occasional noise from other guests, and intermittent Wi-Fi outages.

Related guest reviews

8

Brian

19 Jun 2025

·

Stayed 1 night

Overall very clean and quiet hotel! The staff were all very friendly. My only gripe is that every single pillow was very firm and lumpy. Not very comfortable and all of them were the same. No variety of softness and thickness like some other hotels offer.

10

Jessica

21 Jul 2025

·

Stayed 1 night

Arrived at 9:30 PM after a long day of travel and received a warm welcome from the front desk staff at check in. They were very informative and helpful! Our room was very clean and spacious. The beds were comfortable and had plenty of pillows. The bathroom was clean, great water pressure, and plenty of fluffy towels for our family of four. Breakfast was very good and had something for everyone—although some fresh fruit would be a good addition. Overall, my family was very comfortable with the clean and comfortable accommodations and friendly staff!

10

Shanna

13 Apr 2025

·

Stayed 4 nights

Great with the exception of the bed being super hard.

10

Deanna

11 Apr 2025

·

Stayed 1 night

King room was spacious and clean. Facilities were quiet

8

Kelly

12 Apr 2025

·

Stayed 3 nights

Nice stay. No wifi for the 4 days we were there. Would stay again.

10

Thet Thet

30 Jan 2025

·

Stayed 3 nights

Pillows are terrible - other than that excellent property.

10

Jason

14 Mar 2025

·

Stayed 2 nights

Spacious, clean, and quiet rooms, amazing breakfast, friendly staff, will definitely stay here again in the future!

10

Dale

22 Apr 2025

·

Stayed 1 night

Nice room and quiet

8

Roger

5 May 2025

·

Stayed 2 nights

Hotel was nice and location was perfect for the lacrosse tournament we were in town for. Beds definitely get an F rating. They were so hard that i could not sleep.

8

Michael

17 Apr 2025

·

Stayed 4 nights

The staff there was very nice and helpful at all times. It would have received 5 stars except for the fact that WiFi was down 3 of my four days in room. It was available in lobby.

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Service

Service is frequently praised as friendly, welcoming, and accommodating, with helpful check-in and attentive breakfast staff. A handful of reviews cite inconsistent experiences, including curt or offensive interactions, absent front-desk coverage, and frustrations with pet policies, deposits, or housekeeping requests.

Related guest reviews

2

Edward

17 Sept 2024

·

Stayed 1 night

The desk staff checking us in at 2am told us not to worry about our car in the parking lot because "it\'s not like Haitians are going to hit it". If we weren\'t completely exhausted, we would\'ve left. Weird, hateful little guy. Really wishing I hadn\'t given a business that would hire someone like that one cent of our money.

10

Ron

9 Aug 2025

·

Stayed 4 nights

Staff was very nice. Breakfast was hot and tasty. Barbie at front desk was very personable.

10

Debra

18 May 2025

·

Stayed 3 nights

Laura was terrific! She checked us in, provided up with extra care and courtesy during our stay. She knew everything. She made this stay an 11

2

Sherry

11 Sept 2024

·

Stayed 5 nights

Joseph Weber, general manager, was extremely rude and unaccommodating. Would not stay again at this property because of the lack of customer service!

8

Steven Kent

17 May 2025

·

Stayed 1 night

Did not feel very welcome at check in. Was not greeted well.

6

Marsha A

16 Mar 2025

·

Stayed 1 night

We had to check out to catch a flight and was told someone would be working but there was no one at the desk, no phone to call someone to help us. Our toilet kept running. And our TV audio was not working. Disappointed. Close to the airport which was helpful.

10

Devin Whirlwind

25 Feb 2024

·

Stayed 1 night

The desk Clerk John was very welcoming and excellent service throughout our encounter during check in. Excuse of him, I will be coming back to stay again at Best Western PLUS! Thanks John for making us feel welcome

10

Melanie

5 Oct 2024

·

Stayed 2 nights

My Friday night stay was cancelled unexpectedly. The staff was very accommodating and found a room for me for Friday night. It was nice not to have to find a room somewhere else. All the staff was very pleasant and friendly. I had a two night stay in two different rooms. Both rooms were very clean and quiet.Thank you!

4

Cynthia

22 Nov 2023

·

Stayed 1 night

The property is fine, but the check in process was complicated as a result of the poor online reservation system . Although the property is dog friendly, the online form does not ask if you are traveling with a dog and then erroneously allows you to select any room you want. Only at check-in do you learn that dogs are allowed in only designated rooms, and then the poor clerk has to shuffle things around to get you in a dog approved room. It would be very easy to add a question asking if you are traveling with a dog. Also, the additional $25 PER DAY fee for the dog was a surprise. That information should be prominently displayed alongside the ‘we are dog friendly’ language.

10

Mark

26 Jul 2025

·

Stayed 4 nights

The staff went above and beyond to accommodate a unique request. I truly appreciate that level of service

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AI-generated summary based on recent guest reviews

Location

A convenient base near I-90 and the airport, with fast-food and gas nearby and easy drives to Badlands, Mount Rushmore, Custer State Park, and Deadwood. Less walkable to downtown, so a car is useful.

Related guest reviews

10

Sharon

1 Oct 2024

·

Stayed 1 night

Convenient location for visiting area highlights. Also close to airport.

10

Chrissy

11 Mar 2025

·

Stayed 1 night

Great location

8

Erin

5 Jun 2024

·

Stayed 1 night

Newer facility. The rooms were clean. There were a couple of fast-food places and a gas station within walking distance. Coffee was available any time in the lobby. The continental breakfast was excellent - lots of choices. The beds were comfortable and the facility is pretty close to the airport.

10

Patrick Scott

13 Sept 2025

·

Stayed 4 nights

Excellent location for visiting all surrounding areas. Highly recommend staying here

10

Gregory Maurice

24 Apr 2025

·

Stayed 5 nights

Great stay, easy to get wherever you are going from here and lots of options nearby for dining. Very clean and quiet, nice little gym and pool.

8

Carey

1 Aug 2025

·

Stayed 4 nights

Good location to visit Badlands, Mt Rushmore, Wall, and Custer State Park. Outside of downtown. Breakfast typical nothing special. Clean with decent beds and nice room.

10

Joseph

24 Dec 2024

·

Stayed 5 nights

Location right next interstate and within walking distance to several places to eat and convenience store

10

Modesta

19 Jul 2024

·

Stayed 3 nights

It is not downtown, but the cleanliness , friendliness, and the amazing breakfasts make up for it. You do need a car because it is about a 12 minute drive from downtown, there is a gas station and coffee shop walking distance.

8

Linda

17 May 2024

·

Stayed 3 nights

Great hotel and great location

10

Gordon

20 Jul 2025

·

Stayed 2 nights

Great location within an hour of several attractions - Deadwood, Sturgis, Spearfish Canyon, Mt. Rushmore, Crazy Horse Memorial, Needles Highway, Iron Mountain Road, and Custer State Park! Very friendly staff, great continental breakfast, clean rooms, and very quiet. It is close the the airport, restaurants, and convenience stores. Would definitely stay here again!

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AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised as hot, varied, and well stocked, with attendants keeping it clean; gluten-free options appear at times. A minority found it basic or inconsistent, with items running out or occasionally cold and limited seating at busy times.

Related guest reviews

10

Leslie

21 Jul 2025

·

Stayed 1 night

This is a great hotel. Clean room, friendly staff and great breakfast.

6

John

7 Sept 2024

·

Stayed 3 nights

Breakfast selection was very poor. The food, such as the eggs and sausage and potatoes when offered were cold. Fruit selection was also very poor.

8

David

6 Jan 2025

·

Stayed 3 nights

Great place to stay! Everything was just great execept for the Breakfast Lady yellin at you to tell you to hurry up because breakfast is over at 10am..Omg.. Then at 10.01 am they start vacumming around you..Wow…Rude!!!

10

Eugene

20 Jul 2025

·

Stayed 1 night

Great staff. Great breakfast choices. Quiet.

8

Julie

22 Sept 2024

·

Stayed 2 nights

Hotel location was good and room was a decent size. The breakfast was okay although very busy with limited seating and the lay out wasn’t ideal, with people hoovering in certain parts making access awkward. One thing that wasn’t ideal was the lack of housekeeping which was only provided if your stay was more than four days. Whilst limited housekeeping is understandable there should be a minimum daily standard of emptying the bins and replacing the bin liners and replenishing the coffee station and toiletries

10

Ki

6 Aug 2025

·

Stayed 1 night

This hotel was clean in a great location. The breakfast was one of the best with many good options.

10

john

4 May 2025

·

Stayed 7 nights

Clean room, great breakfast buffet, and friendly and helpful staff. I highly recommend this hotel!

10

Karen

9 Oct 2024

·

Stayed 2 nights

This was a very clean facility. It was also quiet. The bathroom has the best lighting! My only complaint is that they have plastic utensils for the breakfast buffet. It is very hard to eat waffles with a plastic fork!

10

Amy

28 May 2024

·

Stayed 1 night

The breakfast was amazing. I like that they use bread that’s not the cheapest thing on the shelf. It was tasty and actually filling. There were a lot of people but kept everything filled. The room was really clean. My only complaint is the bed. It was pretty hard. It’s harder to get a decent nights sleep and then drive for 12 hours when your hips and back are sore. Not sure if we’ll make it there again, but based on the bed, we may or may not stay there again.

8

Sara

29 Aug 2024

·

Stayed 1 night

Only issue was that they ran out of certain items at breakfast by 8am.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$78
February	US$78
March	US$92
April	US$89
May	US$132
June	US$196
July	US$199
August	US$209
September	US$185
October	US$149
November	US$87
December	US$101

Su	Mo	Tu	We	Th	Fr	Sa
				1 $143	2 $148	3 $142
4 $115	5 $117	6 $117	7 $117	8 $152	9 $279	10 $277
11 $135	12 $117	13 $109	14 $109	15 $117	16 $127	17 $131
18 $103	19 $105	20 $105	21 $113	22 $119	23 $274	24 $190
25 $106	26 $105	27 $105	28 $106	29 $106	30 $127	31 $128

Best Western Plus Rapid City Rushmore

Prices for Best Western Plus Rapid City Rushmore

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Microwave

Suite, 1 King Bed, Microwave

Suite, 2 Queen Beds, Microwave

Suite, Multiple Beds, Accessible (With Sofabed)

Suite, 1 King Bed with Sofa Bed, Accessible (With Sofabed)

Standard Room, 1 King Bed, Accessible

Standard Room, 2 Queen Beds, Accessible

Standard Room, 2 Queen Beds, Microwave

Guest reviews of Best Western Plus Rapid City Rushmore

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Plus Rapid City Rushmore

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $180
20 $130	21 $185	22 $199	23 $205	24	25	26 $164
27 $128	28 $138	29 $140	30 $131