What are the check-in and check-out times?

Check-in time is at 14:00 and check-out time is at 12:00. Early or late check-in/check-out may be available upon request, potentially incurring additional charges.

Are airport shuttle services available?

Airport shuttle services are available for a surcharge of VND 2 per vehicle (one-way) and can be arranged by contacting the property with arrival details before travel.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Hanoi, within a 5-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. It is 0.8 mi (1.2 km) from Train Street and 1.8 mi (2.9 km) from Ho Chi Minh Mausoleum.

What are the hotel's policies regarding children?

Children are allowed at the hotel, but specific age policies for staying free are not mentioned.

What are the policies for extra beds or cribs?

Rollaway beds are available for a fee of VND 350,000 per night. Advance request or confirmation may be required.

San Boutique Hotel Hanoi

Average nightly price at San Boutique Hotel & Travel by month, last 12 months (USD)
Month	Average price
January	$91
February	$104
March	$108
April	$118
May	$50
June	$48
July	$54
August	$50
September	$72
October	$110
November	$98
December	$101

What guests think

At San Boutique Hotel & Travel, travelers consistently praise friendly staff and a central Old Quarter location, with comfortable rooms and generally well liked breakfasts, though some note street noise and occasional breakfast timing or quality issues.

Cleanliness is consistently praised. Several reviews mention rooms with balconies and good value for money. A dependable base for exploring Hanoi’s sights on foot.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Not enough information in reviews.

Related guest reviews

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews repeatedly describe the hotel and rooms as very clean, with some calling them spotless and modern. No recurring hygiene issues are mentioned.

Related guest reviews

10

Gauduel

Sep 26, 2024

·

Stayed 1 night

If you are looking for a hotel and or an agent than Zoey is your go to. She gave us local information and useful tips for traveling around Vietnam, helped us to organise Ha Long Bay tour, Ninh Binh, Sapa, Hue, Da nang, Hoi An and Mekong Delta Trip. Our trip was seamless and very enjoyable. The hotel is clean with a contemporary touch, rooms are spacious with toiletries Weekends the roads are closed so scooters and cars are banned so walking is pleasant Breakfast is very good we couldn’t get enough of the fresh fruit

10

Quynh

Apr 6, 2025

·

Stayed 1 night

Trong khu phố cổ, tại khu phố đi bộ. Phòng rất sạch sẽ, tôi có ban công. Nhân viên tiếp tân rất tốt. Cô ấy cung cấp cho tôi nhiều thông tin về hà nội và rất lịch sự. Yêu cầu phòng ở tầng cao hơn, vì tôi ở tầng 2 và hơi ồn ào từ ngoài đường. Nhưng nhìn chung đó là một kỳ nghỉ tuyệt vời, đặc biệt là với mức giá này.

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10

Mark

Dec 2, 2024

·

Stayed 4 nights

Perfect, stayed 4 nights at this hotel it was spotless the room was fresh bright airy, the breakfast was plentiful, the staff were excellent in every way always smiling and polite. A great area for markets beer street eating and shopping. Thank you for a memorable stay.

10

Graham

Feb 16, 2023

·

Stayed 3 nights

Even before we arrived in Vietnam we received a message from Zoey at the San saying hi and asking if there’s anything we needed and if we needed a taxi organised from the airport. When we arrived at the hotel we were met with a warm welcome. The hotel is in a great position, it’s clean and comfortable. Breakfast was great. But the staff were exceptional. Big thank you to Zoey and Kylie for all their help. I wouldn’t even think of staying anywhere else if I came to Hanoi again.

10

Veronique

Nov 12, 2025

·

Stayed 4 nights

Excellent service, propre. Déjeuner très bon, nous avons adoré. Situé dans un quartier avec un cachet, directement dans le vieux Hanoi, près de tout. Vient donc avec du bruit inévitablement qu’on entend de la chambre le soir et la nuit. Nous y retournerions Merci encore !

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10

YUKA

Jun 28, 2024

·

Stayed 2 nights

とても親切にしていただき、感謝でいっぱいです。お部屋も清潔で快適でした。ベッドの硬さが丁度良く、シャワーもバッチリでした

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10

Karen

Mar 22, 2024

·

Stayed 1 night

This hotel is has friendly staff, is clean and modern, and has a great breakfast. It is very centrally located and they have rooms with a balcony to allow you to relax but still enjoy watching all of the excitement of the Old Quarter. Great restaurants close by and a Night Market every weekend! We used it as a base to travel back and forth to Sapa and Halong Bay!

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AI-generated summary based on recent guest reviews

Rooms

Rooms are comfortable, and several offer balconies. Due to the central setting, street noise can be heard at times; one review noted a minor hot water issue.

Related guest reviews

10

Quynh

Apr 6, 2025

·

Stayed 1 night

Trong khu phố cổ, tại khu phố đi bộ. Phòng rất sạch sẽ, tôi có ban công. Nhân viên tiếp tân rất tốt. Cô ấy cung cấp cho tôi nhiều thông tin về hà nội và rất lịch sự. Yêu cầu phòng ở tầng cao hơn, vì tôi ở tầng 2 và hơi ồn ào từ ngoài đường. Nhưng nhìn chung đó là một kỳ nghỉ tuyệt vời, đặc biệt là với mức giá này.

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10

Lisa

Dec 6, 2024

·

Stayed 2 nights

Vi fick absolut bästa service från början till slut! Hotellet ligger på en lugn gata mitt i gamla stan. Nära till allt. Sköna sängar, balkong och fantastisk frukost. Zoe hjälpte oss på ett mycket professionellt sätt med bokning av transfer och kryssning i Ha Long-bukten. Vi är så nöjda!

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10

Huong

Mar 21, 2025

·

Stayed 1 night

Good rooms located close to the lake and old quarter. nice breakfast included.

10

Mark

Dec 2, 2024

·

Stayed 4 nights

Perfect, stayed 4 nights at this hotel it was spotless the room was fresh bright airy, the breakfast was plentiful, the staff were excellent in every way always smiling and polite. A great area for markets beer street eating and shopping. Thank you for a memorable stay.

10

Caroline

Nov 5, 2024

·

Stayed 2 nights

We really like this hotel. The staff is friendly. Room very cosy. Breakfast good at the roof.

10

Bradley

Aug 18, 2024

·

Stayed 2 nights

Older hotel but very nice room and staff. Fantastic location. I will stay here again.

10

YUKA

Jun 28, 2024

·

Stayed 2 nights

とても親切にしていただき、感謝でいっぱいです。お部屋も清潔で快適でした。ベッドの硬さが丁度良く、シャワーもバッチリでした

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10

John

Mar 4, 2023

·

Stayed 2 nights

San Boutique Hotel was a great spot to stay during our visit to Hanoi. The location is great being on a quieter street just off the main roads around Hoan Kiem Lake, you can’t hear the horns, etc. nearly as much as other hotels we stayed at in Hanoi, but close enough we had a peek-a-boo view of the lake from our balcony. Ms. Zoey and the staff were incredibly welcoming and helpful, offering the same quality, but a bit more of a personal touch to interactions compared to an earlier stay at the Sofitel Metropole. They shared some great recommendations for food and activities around the city. If you’re looking for cachet and history, stay at Sofitel Metropole, if you’re looking for value and to be treated like family, stay at San Boutique Hotel. Will definitely stay again and recommend to friends looking for a place to stay in Hanoi’s old quarter! P.S. breakfast was delicious!

10

Karen

Mar 22, 2024

·

Stayed 1 night

This hotel is has friendly staff, is clean and modern, and has a great breakfast. It is very centrally located and they have rooms with a balcony to allow you to relax but still enjoy watching all of the excitement of the Old Quarter. Great restaurants close by and a Night Market every weekend! We used it as a base to travel back and forth to Sapa and Halong Bay!

10

Mark

Jan 14, 2024

·

Stayed 2 nights

A two night stay in a triple room. Comfortable beds reasonable size with a balcony. Some hot water issues. Staff were great. Special mention for Cara, she is an absolute delight and made our stay a pleasure. Long, the doirman went above and beyond to assist. The hotel is very conveniently located but that does mean a little noise at night. Breakfast was very good.

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AI-generated summary based on recent guest reviews

Service

Service is a standout: staff are consistently friendly, proactive, and eager to help with recommendations, transfers, and tour bookings. Several guests praised individual team members and noted warm, personalized attention from arrival to departure.

Related guest reviews

10

B

Oct 7, 2024

·

Stayed 1 night

Good breakfast. Excellent staff. All staff were friendly and very helpful with any issues. Excellent location in the Old town.

10

Gauduel

Sep 26, 2024

·

Stayed 1 night

If you are looking for a hotel and or an agent than Zoey is your go to. She gave us local information and useful tips for traveling around Vietnam, helped us to organise Ha Long Bay tour, Ninh Binh, Sapa, Hue, Da nang, Hoi An and Mekong Delta Trip. Our trip was seamless and very enjoyable. The hotel is clean with a contemporary touch, rooms are spacious with toiletries Weekends the roads are closed so scooters and cars are banned so walking is pleasant Breakfast is very good we couldn’t get enough of the fresh fruit

10

James

Dec 14, 2022

·

Absolutely amazing! The hotel is very nice and in a perfect location. What really makes this place special are the people who work there. I’ve never felt so welcomed. They are so helpful and kind. Charlie got me setup on the most amazing tour and was available if I needed anything. Kylie took time out of her day to create a list of things to do and places to eat and walked me to an ATM on my first day. Jerry always greeted me with such enthusiasm and kindness carrying my bag for me up to my room and even bringing me some hot tea after a long day in the evening. Levi gave me a ride on his motorbike to help me make a spa appointment. Zoey always greeted me and asked about my day when I would come back from a day of exploring. The entire team at the San Hotel made me feel like a part of their family and I will always remember them! I can not thank them enough.

10

Lisa

Dec 6, 2024

·

Stayed 2 nights

Vi fick absolut bästa service från början till slut! Hotellet ligger på en lugn gata mitt i gamla stan. Nära till allt. Sköna sängar, balkong och fantastisk frukost. Zoe hjälpte oss på ett mycket professionellt sätt med bokning av transfer och kryssning i Ha Long-bukten. Vi är så nöjda!

Translate

10

Graham

Feb 16, 2023

·

Stayed 3 nights

Even before we arrived in Vietnam we received a message from Zoey at the San saying hi and asking if there’s anything we needed and if we needed a taxi organised from the airport. When we arrived at the hotel we were met with a warm welcome. The hotel is in a great position, it’s clean and comfortable. Breakfast was great. But the staff were exceptional. Big thank you to Zoey and Kylie for all their help. I wouldn’t even think of staying anywhere else if I came to Hanoi again.

10

stephan

May 24, 2025

·

Stayed 2 nights

As a chef who has worked in many hotels in Australia over 30 years, I am so surprised by the Vietnamese hospitality. More than happy with the price. Better service and value at this hotel. Cara, the manager, only 22 years old, good English was particularly helpful. 5 stars for Cara. Will stay at this property when next in Hanoi. Thank you to all the staff. Great breakfast, Vietnamese food & western.

10

Huy?n

Oct 7, 2024

·

Stayed 1 night

We throughly enjoyed our time here. The staff went above and beyond in their service. Thanks for an excellent stay!!

10

Hiram

Apr 15, 2025

·

Stayed 4 nights

Staff is extremely helpful and kind!!! They can help you on everything you need! Also I loved the

10

Linda

Dec 14, 2024

·

Stayed 4 nights

My four night stay at San Boutique Hotel was wonderful! The location was near the lake with many restaurants, shops and spas but on a quiet street. The front desk, door men and kitchen workers were all very helpful and kind. I was always greeted with a friendly smile as I passed through the lobby. I would stay there again and highly recommend this hotel.

10

Naomi

Nov 24, 2024

·

Stayed 6 nights

Great hotel, very close to the lake. Cara in customer service was fantastic - very friendly and helpful. The breakfast upstairs was great too

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Location

Central Old Quarter location close to Hoan Kiem Lake, restaurants, and the weekend night market. While some guests found the street relatively calm, others noted inevitable city noise at night.

Related guest reviews

10

Quynh

Apr 6, 2025

·

Stayed 1 night

Trong khu phố cổ, tại khu phố đi bộ. Phòng rất sạch sẽ, tôi có ban công. Nhân viên tiếp tân rất tốt. Cô ấy cung cấp cho tôi nhiều thông tin về hà nội và rất lịch sự. Yêu cầu phòng ở tầng cao hơn, vì tôi ở tầng 2 và hơi ồn ào từ ngoài đường. Nhưng nhìn chung đó là một kỳ nghỉ tuyệt vời, đặc biệt là với mức giá này.

Translate

10

Lisa

Dec 6, 2024

·

Stayed 2 nights

Vi fick absolut bästa service från början till slut! Hotellet ligger på en lugn gata mitt i gamla stan. Nära till allt. Sköna sängar, balkong och fantastisk frukost. Zoe hjälpte oss på ett mycket professionellt sätt med bokning av transfer och kryssning i Ha Long-bukten. Vi är så nöjda!

Translate

10

Huong

Mar 21, 2025

·

Stayed 1 night

Good rooms located close to the lake and old quarter. nice breakfast included.

10

YOUMI

May 9, 2025

·

Stayed 4 nights

호안끼엠 호수 엄청가깝고, 주요 맛집과 근거리에 있고, 야시장도 가까이있습니다. 매번 문도 열어 주시고, 많이 친절합니다. 다음에 또 베트남에 가면, 재방문 하겠습니다.

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10

Veronique

Nov 12, 2025

·

Stayed 4 nights

Excellent service, propre. Déjeuner très bon, nous avons adoré. Situé dans un quartier avec un cachet, directement dans le vieux Hanoi, près de tout. Vient donc avec du bruit inévitablement qu’on entend de la chambre le soir et la nuit. Nous y retournerions Merci encore !

Translate

10

Huy?n

Mar 14, 2025

·

Stayed 1 night

Good location and the staff are so friendly

10

John

Mar 4, 2023

·

Stayed 2 nights

San Boutique Hotel was a great spot to stay during our visit to Hanoi. The location is great being on a quieter street just off the main roads around Hoan Kiem Lake, you can’t hear the horns, etc. nearly as much as other hotels we stayed at in Hanoi, but close enough we had a peek-a-boo view of the lake from our balcony. Ms. Zoey and the staff were incredibly welcoming and helpful, offering the same quality, but a bit more of a personal touch to interactions compared to an earlier stay at the Sofitel Metropole. They shared some great recommendations for food and activities around the city. If you’re looking for cachet and history, stay at Sofitel Metropole, if you’re looking for value and to be treated like family, stay at San Boutique Hotel. Will definitely stay again and recommend to friends looking for a place to stay in Hanoi’s old quarter! P.S. breakfast was delicious!

10

Karen

Mar 22, 2024

·

Stayed 1 night

This hotel is has friendly staff, is clean and modern, and has a great breakfast. It is very centrally located and they have rooms with a balcony to allow you to relax but still enjoy watching all of the excitement of the Old Quarter. Great restaurants close by and a Night Market every weekend! We used it as a base to travel back and forth to Sapa and Halong Bay!

10

Linda

Dec 14, 2024

·

Stayed 4 nights

My four night stay at San Boutique Hotel was wonderful! The location was near the lake with many restaurants, shops and spas but on a quiet street. The front desk, door men and kitchen workers were all very helpful and kind. I was always greeted with a friendly smile as I passed through the lobby. I would stay there again and highly recommend this hotel.

10

Karen

Mar 25, 2024

·

Stayed 1 night

We had a great stay in the Old Quarter at San Boutique. Very friendly staff, and very centrally located. They also offer an amazing breakfast included with your stay!

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Dining

Breakfast is widely praised for taste and variety, including Vietnamese and Western options and a pleasant rooftop setting. A few guests mentioned late start times or average items.

Related guest reviews

10

B

Oct 7, 2024

·

Stayed 1 night

Good breakfast. Excellent staff. All staff were friendly and very helpful with any issues. Excellent location in the Old town.

8

Boon Kui Simon

Nov 22, 2024

·

Stayed 1 night

Breakfast has room for improvement

10

Huong

Mar 21, 2025

·

Stayed 1 night

Good rooms located close to the lake and old quarter. nice breakfast included.

10

stephan

May 24, 2025

·

Stayed 2 nights

As a chef who has worked in many hotels in Australia over 30 years, I am so surprised by the Vietnamese hospitality. More than happy with the price. Better service and value at this hotel. Cara, the manager, only 22 years old, good English was particularly helpful. 5 stars for Cara. Will stay at this property when next in Hanoi. Thank you to all the staff. Great breakfast, Vietnamese food & western.

10

Caroline

Nov 5, 2024

·

Stayed 2 nights

We really like this hotel. The staff is friendly. Room very cosy. Breakfast good at the roof.

10

Veronique

Nov 12, 2025

·

Stayed 4 nights

Excellent service, propre. Déjeuner très bon, nous avons adoré. Situé dans un quartier avec un cachet, directement dans le vieux Hanoi, près de tout. Vient donc avec du bruit inévitablement qu’on entend de la chambre le soir et la nuit. Nous y retournerions Merci encore !

Translate

10

Karen

Mar 22, 2024

·

Stayed 1 night

This hotel is has friendly staff, is clean and modern, and has a great breakfast. It is very centrally located and they have rooms with a balcony to allow you to relax but still enjoy watching all of the excitement of the Old Quarter. Great restaurants close by and a Night Market every weekend! We used it as a base to travel back and forth to Sapa and Halong Bay!

10

Naomi

Nov 24, 2024

·

Stayed 6 nights

Great hotel, very close to the lake. Cara in customer service was fantastic - very friendly and helpful. The breakfast upstairs was great too

8

Boon Kui Simon

Nov 22, 2024

·

Stayed 1 night

Room and cust server exceptional.. However, breakfast should be served earlier or at least on-time at 6.30am. Food below average.

10

Karen

Mar 25, 2024

·

Stayed 1 night

We had a great stay in the Old Quarter at San Boutique. Very friendly staff, and very centrally located. They also offer an amazing breakfast included with your stay!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2 $63	3 $78	4 $95	5	6	7 $119
8 $83	9	10 $120	11 $83	12	13 $83	14
15 $95	16 $84	17 $119	18	19 $95	20 $86	21 $145
22 $83	23 $86	24 $86	25 $83	26 $96	27 $96	28
29 $75	30 $86

San Boutique Hotel & Travel

Prices for San Boutique Hotel & Travel

Monthly average prices

About this property

Location

Room options

Deluxe Double Room

Premium Twin Room, Balcony, City View

Executive Double Room, Balcony, City View

Family Triple Room, Balcony, City View

Premium Double Room, Balcony, City View

Guest reviews of San Boutique Hotel & Travel

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about San Boutique Hotel & Travel

Prices for upcoming dates