Panacea Condo Tulum
From
$79
/ night
Select dates to see prices and availability
From
$79
/ night
About this property
Dip into one of the 2 outdoor pools or enjoy other recreational amenities including a fitness center and bicycles to rent. This aparthotel also features complimentary wireless internet access, concierge services, and a hair salon.
Amenities
Dip into one of the 2 outdoor pools or enjoy other recreational amenities including a fitness center and bicycles to rent. This aparthotel also features complimentary wireless internet access, concierge services, and a hair salon.
Business amenities
Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Rooms
Make yourself at home in one of the 23 air-conditioned rooms featuring Smart televisions. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Location
Located in Tulum (La Veleta), Panacea Condo Tulum is within a 10-minute drive of Tulum National Park and Gran Cenote. This aparthotel is 4 mi (6.5 km) from Tulum Mayan Ruins and 4.6 mi (7.4 km) from Playa Paraiso.
What's nearby
Holistika Art Walk(0.5 miles)
Hospital de Tulum(1.2 miles)
Dos Aguas Park(1.3 miles)
Cenote Cristal(2 miles)
Hunab Lifestyle Center(2.1 miles)
Jaguar Park(2.2 miles)
Cenote Escondido(2.4 miles)
Cenote Calavera(3 miles)
SFER IK(3 miles)
Acceso al Parque Jaguar(3.1 miles)
Tulum National Park(3.2 miles)
Jaguar Viewpoint Tulum(3.2 miles)
Tulum Beach(3.6 miles)
Tulum Tower(3.8 miles)
Playa Ruinas(3.9 miles)
Tulum Intl. Airport (TQO)(25.2 miles)
Cancun Intl. Airport (CUN)(75.1 miles)
Parking
Airport shuttle
Swimming pool
Tour Desk
Safe-Deposit Box
Bicycle Rental
Location
La Veleta - Calle 6 sur entre calle 11 sur y calle 13 sur, La Veleta, Tulum, Tulum, Quintana Roo, Mexico
Holistika Art Walk (0.5 miles)
Hospital de Tulum (1.2 miles)
Dos Aguas Park (1.3 miles)
Cenote Cristal (2 miles)
Hunab Lifestyle Center (2.1 miles)
Jaguar Park (2.2 miles)
Room options
1
Deluxe Suite, 2 Bedrooms
Room details
1 King Bed
and 1 Queen Bed
Sleeps 5
Air ConditioningWi-Fi (Free)Kitchen
1
Romantic Penthouse, 1 King Bed, Private Pool, Garden View
Room details
1 King Bed
Sleeps 3
Air ConditioningWi-Fi (Free)Kitchen
6
Junior Suite, Garden View
Room details
1 Queen Bed
Sleeps 2
958 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
1
Suite Residential, 1 Bedroom
Room details
1 King Bed
Sleeps 3
Air ConditioningWi-Fi (Free)Kitchen
14
Romantic Suite, 1 King Bed, Private Pool
Room details
1 King Bed
Sleeps 2
861 ft²
Air ConditioningWi-Fi (Free)Private BathroomPrivate Pool
Guest reviews of Panacea Condo Tulum
9
Superb
Based on 158 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Panacea Condo Tulum, travellers describe modern, spacious apartments and a calm, secure setting with friendly staff, a pleasant pool area, and practical touches like kitchens, parking, and bike rentals that help make stays easy.
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What guests think
At Panacea Condo Tulum, travellers describe modern, spacious apartments and a calm, secure setting with friendly staff, a pleasant pool area, and practical touches like kitchens, parking, and bike rentals that help make stays easy.
Guests frequently highlight very clean interiors and comfortable beds. Some mention limited housekeeping, patchy poolside cleanliness or maintenance, and occasional communication or policy frustrations. The location feels safe with eateries nearby, but beaches and attractions are easier with a bike or car, and nearby roads can be rough or under construction. Expect a peaceful condo-style stay with strong value and self-sufficiency.
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AI-generated summary based on recent guest reviews
Facilities
Guests praise the pools and tranquil common areas, with parking on site and bike rentals available. There is a gym on site; a few noted minor maintenance and occasional poolside cleanliness issues.
Related guest reviews
10
Elia
Aug 2, 2023
·
Stayed 2 nights
The residential suite was amazing, we had a large living room, kitchen and gorgeous balcony with a pool and garden view. The hotel staff were very friendly and we met Fifi, the hotel cat. This area is under construction, specifically the road next to the hotel, so having a rental car made it easy to explore. This property was very quiet and felt safe, we had the pool all to ourselves. Great place to avoid crowds!
The residential suite was amazing, we had a large living room, kitchen and gorgeous balcony with a pool and garden view. The hotel staff were very friendly and we met Fifi, the hotel cat. This area is under construction, specifically the road next to the hotel, so having a rental car made it easy to explore. This property was very quiet and felt safe, we had the pool all to ourselves. Great place to avoid crowds!
10
Anis
Dec 16, 2022
·
Stayed 2 nights
C'est un hôtel appartement, il y a tout ce qu'il faut dans l'appartement, spacieux et calme. Vélo disponible pour une petite balade, je vous conseille, car le centre n'est pas à côté, même si pas très loin, le vélo est le plus facile et le plus rapide.
C'est un hôtel appartement, il y a tout ce qu'il faut dans l'appartement, spacieux et calme. Vélo disponible pour une petite balade, je vous conseille, car le centre n'est pas à côté, même si pas très loin, le vélo est le plus facile et le plus rapide.
10
Martin Hønge
Nov 14, 2025
·
Stayed 4 nights
Very nice, spacious and clean apartment with the amenities one would expect. Lovely and large balcony. The pool area was great, but the sunbeds need cleaning. Decent small gym, but some machines were out of order. No room cleaning our entire stay, but I guess it could have been arranged had we asked. All in all a very nice and affordable stay.
Very nice, spacious and clean apartment with the amenities one would expect. Lovely and large balcony. The pool area was great, but the sunbeds need cleaning. Decent small gym, but some machines were out of order. No room cleaning our entire stay, but I guess it could have been arranged had we asked. All in all a very nice and affordable stay.
10
Leah
Nov 15, 2025
·
Stayed 7 nights
The condo was spotlessly clean and the beds and pillows were extremely comfortable! The hot water in the shower didn't last long, but it was fine. They offer bicycle rentals for 100 pesos per day and it's less than 30 minutes ride to the beaches, 10 to the grocery store, and 15 ish to downtown. There is a pool, a gym, and parking available. We felt very safe there and it is within easy walking distance to some cheap taco stands and nicer restaurants, though the kitchen was very handy and we cooked daily. The staff is friendly and warm. We loved our stay and would stay again.
The condo was spotlessly clean and the beds and pillows were extremely comfortable! The hot water in the shower didn't last long, but it was fine. They offer bicycle rentals for 100 pesos per day and it's less than 30 minutes ride to the beaches, 10 to the grocery store, and 15 ish to downtown. There is a pool, a gym, and parking available. We felt very safe there and it is within easy walking distance to some cheap taco stands and nicer restaurants, though the kitchen was very handy and we cooked daily. The staff is friendly and warm. We loved our stay and would stay again.
8
Olga
Jul 20, 2025
·
Stayed 9 nights
We go to Tulum a couple of times a year specifically to stay at Panacea. We love the pool and the generally calm vibe as well as the fast growing neighborhood. Usually, it’s just the relaxing recharge we need, but unfortunately , this time, they were doing repairs and there was sawing and drilling going on which definitely made it less relaxing. Overall, still great, but I will be sure to ask if they are doing any work before our next trip.
We go to Tulum a couple of times a year specifically to stay at Panacea. We love the pool and the generally calm vibe as well as the fast growing neighborhood. Usually, it’s just the relaxing recharge we need, but unfortunately , this time, they were doing repairs and there was sawing and drilling going on which definitely made it less relaxing. Overall, still great, but I will be sure to ask if they are doing any work before our next trip.
10
Marine
May 15, 2025
·
Stayed 17 nights
Séjour parfait ! Le logement correspondait parfaitement à l'annonce. Le personnel est discret mais très aimable et soucieux du bon déroulement de notre séjour. Nous avions réservé le penthouse romantique, nous avions donc une piscine privée sur notre balcon, de taille très raisonnable ! Les deux piscines communes au centre de l'hôtel sont elles aussi très appréciables, le cadre y est verdoyant et cosy. La salle de sport est très bien équipée pour se maintenir en forme en vacances. Le parking de l'hôtel compte quelques places mais nous avons toujours pu avoir de la place, il est très pratique et juste à côté de l'entrée
Séjour parfait ! Le logement correspondait parfaitement à l'annonce. Le personnel est discret mais très aimable et soucieux du bon déroulement de notre séjour. Nous avions réservé le penthouse romantique, nous avions donc une piscine privée sur notre balcon, de taille très raisonnable ! Les deux piscines communes au centre de l'hôtel sont elles aussi très appréciables, le cadre y est verdoyant et cosy. La salle de sport est très bien équipée pour se maintenir en forme en vacances. Le parking de l'hôtel compte quelques places mais nous avons toujours pu avoir de la place, il est très pratique et juste à côté de l'entrée
10
rotem
Apr 2, 2023
·
Stayed 5 nights
An absolutely amazing experience. The hotel is a hidden oasis in tulum. We truly enjoyed our stay, we loved our private pool and the entire hotel area. Breakfast was 10/10 with freshly made products daily, the staff was polite and welcoming. Would come back anytime to this true gem of a place.
An absolutely amazing experience. The hotel is a hidden oasis in tulum. We truly enjoyed our stay, we loved our private pool and the entire hotel area. Breakfast was 10/10 with freshly made products daily, the staff was polite and welcoming. Would come back anytime to this true gem of a place.
10
Jill
May 16, 2025
·
Stayed 5 nights
Pancea hotel felt like a beautiful oasis on the outskirts of town. Our room was huge and accommodated our family of 5 nicely. We had some issues with communication with the hotel prior to our arrival and were dropped off at the door of the compound not knowing how to get in, so I wish we had a bit more explanation around that as we tried numerous times to contact them prior to our arrival. Also, I don’t think there was any cleaning service if the room during our stay. Maybe you had to ask for it? Again, just limited communication or instruction on how things ran there. There was talk and pictures of breakfast on their site but that was also a service not available during our stay. The staff were kind and helpful when we had questions or issues. And the pool and grounds were so beautiful and quiet. The location was a bit inconvenient for our family of 5 to get anywhere but that was an overall Tulum problem for us. For the price, we definitely felt the room and hotel grounds were a great value and would recommend this place for anyone going to Tulum.
Pancea hotel felt like a beautiful oasis on the outskirts of town. Our room was huge and accommodated our family of 5 nicely. We had some issues with communication with the hotel prior to our arrival and were dropped off at the door of the compound not knowing how to get in, so I wish we had a bit more explanation around that as we tried numerous times to contact them prior to our arrival. Also, I don’t think there was any cleaning service if the room during our stay. Maybe you had to ask for it? Again, just limited communication or instruction on how things ran there. There was talk and pictures of breakfast on their site but that was also a service not available during our stay. The staff were kind and helpful when we had questions or issues. And the pool and grounds were so beautiful and quiet. The location was a bit inconvenient for our family of 5 to get anywhere but that was an overall Tulum problem for us. For the price, we definitely felt the room and hotel grounds were a great value and would recommend this place for anyone going to Tulum.
10
Elsa
Aug 18, 2025
·
Stayed 1 night
Las instalaciones son muy cómodas, la alberca padrísima. El edificio es muy seguro y silencioso. Las habitaciones son amplias, limpias y las camas muy cómodas.
Las instalaciones son muy cómodas, la alberca padrísima. El edificio es muy seguro y silencioso. Las habitaciones son amplias, limpias y las camas muy cómodas.
8
Caitlin
Jul 17, 2025
·
Stayed 4 nights
Gorgeous condos that are very modern, spacious, and comfortable. Very quiet and relaxing with lovely views of the pool/garden area. Secure passcode entry and a manned front desk, hosts are also very easy to contact via WhatsApp. There are plenty of nice food options nearby too - would definitely recommend Vereda Del Abasto for breakfast/lunch and Pepe’s Tacos in the evening! A minor improvement could be the cleaning of the pool area as there were lots of leaves and bugs in the pool at times, and the lounger cushions were quite damp and stained. This isn’t the fault of Panacea but it is important to keep the receipt when the 200USD hold deposit is returned at checkout (especially if you’re from the UK like us!) otherwise the bank can take a long time to return it. Also this area in general is probably best suited to people who drive/cycle as attractions like cenotes are quite far to walk in the heat and taxis are very expensive in the area (i.e. $20 for a short drive to the ADO station). Overall though we loved the condo and would definitely stay again for a relaxing trip!
Gorgeous condos that are very modern, spacious, and comfortable. Very quiet and relaxing with lovely views of the pool/garden area. Secure passcode entry and a manned front desk, hosts are also very easy to contact via WhatsApp. There are plenty of nice food options nearby too - would definitely recommend Vereda Del Abasto for breakfast/lunch and Pepe’s Tacos in the evening! A minor improvement could be the cleaning of the pool area as there were lots of leaves and bugs in the pool at times, and the lounger cushions were quite damp and stained. This isn’t the fault of Panacea but it is important to keep the receipt when the 200USD hold deposit is returned at checkout (especially if you’re from the UK like us!) otherwise the bank can take a long time to return it. Also this area in general is probably best suited to people who drive/cycle as attractions like cenotes are quite far to walk in the heat and taxis are very expensive in the area (i.e. $20 for a short drive to the ADO station). Overall though we loved the condo and would definitely stay again for a relaxing trip!
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AI-generated summary based on recent guest reviews
Cleanliness
Interiors are generally very clean and well kept, with multiple reviews calling the apartments spotless. A few guests reported limited in-stay housekeeping and some debris or stained cushions around the pool.
Related guest reviews
10
Mark
May 14, 2023
·
Stayed 8 nights
Great place to stay, very friendly, clean and comfortable. Very happy 2 weeks.
Great place to stay, very friendly, clean and comfortable. Very happy 2 weeks.
10
Martin Hønge
Nov 14, 2025
·
Stayed 4 nights
Very nice, spacious and clean apartment with the amenities one would expect. Lovely and large balcony. The pool area was great, but the sunbeds need cleaning. Decent small gym, but some machines were out of order. No room cleaning our entire stay, but I guess it could have been arranged had we asked. All in all a very nice and affordable stay.
Very nice, spacious and clean apartment with the amenities one would expect. Lovely and large balcony. The pool area was great, but the sunbeds need cleaning. Decent small gym, but some machines were out of order. No room cleaning our entire stay, but I guess it could have been arranged had we asked. All in all a very nice and affordable stay.
10
Leah
Nov 15, 2025
·
Stayed 7 nights
The condo was spotlessly clean and the beds and pillows were extremely comfortable! The hot water in the shower didn't last long, but it was fine. They offer bicycle rentals for 100 pesos per day and it's less than 30 minutes ride to the beaches, 10 to the grocery store, and 15 ish to downtown. There is a pool, a gym, and parking available. We felt very safe there and it is within easy walking distance to some cheap taco stands and nicer restaurants, though the kitchen was very handy and we cooked daily. The staff is friendly and warm. We loved our stay and would stay again.
The condo was spotlessly clean and the beds and pillows were extremely comfortable! The hot water in the shower didn't last long, but it was fine. They offer bicycle rentals for 100 pesos per day and it's less than 30 minutes ride to the beaches, 10 to the grocery store, and 15 ish to downtown. There is a pool, a gym, and parking available. We felt very safe there and it is within easy walking distance to some cheap taco stands and nicer restaurants, though the kitchen was very handy and we cooked daily. The staff is friendly and warm. We loved our stay and would stay again.
10
Robert
Sep 15, 2025
·
Stayed 2 nights
Well kept, beautiful common area, good location
Well kept, beautiful common area, good location
10
Jill
May 16, 2025
·
Stayed 5 nights
Pancea hotel felt like a beautiful oasis on the outskirts of town. Our room was huge and accommodated our family of 5 nicely. We had some issues with communication with the hotel prior to our arrival and were dropped off at the door of the compound not knowing how to get in, so I wish we had a bit more explanation around that as we tried numerous times to contact them prior to our arrival. Also, I don’t think there was any cleaning service if the room during our stay. Maybe you had to ask for it? Again, just limited communication or instruction on how things ran there. There was talk and pictures of breakfast on their site but that was also a service not available during our stay. The staff were kind and helpful when we had questions or issues. And the pool and grounds were so beautiful and quiet. The location was a bit inconvenient for our family of 5 to get anywhere but that was an overall Tulum problem for us. For the price, we definitely felt the room and hotel grounds were a great value and would recommend this place for anyone going to Tulum.
Pancea hotel felt like a beautiful oasis on the outskirts of town. Our room was huge and accommodated our family of 5 nicely. We had some issues with communication with the hotel prior to our arrival and were dropped off at the door of the compound not knowing how to get in, so I wish we had a bit more explanation around that as we tried numerous times to contact them prior to our arrival. Also, I don’t think there was any cleaning service if the room during our stay. Maybe you had to ask for it? Again, just limited communication or instruction on how things ran there. There was talk and pictures of breakfast on their site but that was also a service not available during our stay. The staff were kind and helpful when we had questions or issues. And the pool and grounds were so beautiful and quiet. The location was a bit inconvenient for our family of 5 to get anywhere but that was an overall Tulum problem for us. For the price, we definitely felt the room and hotel grounds were a great value and would recommend this place for anyone going to Tulum.
8
Keith
Feb 23, 2025
·
Stayed 14 nights
Awesome bed. Spacious everything. Kitchen Good. TV was large and working. The bathroom would benefit with a few more towel bars and a shelf in the shower for shampoo etc. well maintained property. Would not hesitate to stay again.
Awesome bed. Spacious everything. Kitchen Good. TV was large and working. The bathroom would benefit with a few more towel bars and a shelf in the shower for shampoo etc. well maintained property. Would not hesitate to stay again.
10
Elsa
Aug 18, 2025
·
Stayed 1 night
Las instalaciones son muy cómodas, la alberca padrísima. El edificio es muy seguro y silencioso. Las habitaciones son amplias, limpias y las camas muy cómodas.
Las instalaciones son muy cómodas, la alberca padrísima. El edificio es muy seguro y silencioso. Las habitaciones son amplias, limpias y las camas muy cómodas.
10
philippe
Nov 10, 2025
·
Stayed 6 nights
Clean in a good neighborhood
Clean in a good neighborhood
10
Francesca
Oct 25, 2025
·
Stayed 8 nights
I felt as though I was entering a mini oasis every time I walked through the front door. Serene, clean, and very friendly staff. Communication is very clear and easy to understand. I will definitely be back 🤩♥️
I felt as though I was entering a mini oasis every time I walked through the front door. Serene, clean, and very friendly staff. Communication is very clear and easy to understand. I will definitely be back 🤩♥️
8
Caitlin
Jul 17, 2025
·
Stayed 4 nights
Gorgeous condos that are very modern, spacious, and comfortable. Very quiet and relaxing with lovely views of the pool/garden area. Secure passcode entry and a manned front desk, hosts are also very easy to contact via WhatsApp. There are plenty of nice food options nearby too - would definitely recommend Vereda Del Abasto for breakfast/lunch and Pepe’s Tacos in the evening! A minor improvement could be the cleaning of the pool area as there were lots of leaves and bugs in the pool at times, and the lounger cushions were quite damp and stained. This isn’t the fault of Panacea but it is important to keep the receipt when the 200USD hold deposit is returned at checkout (especially if you’re from the UK like us!) otherwise the bank can take a long time to return it. Also this area in general is probably best suited to people who drive/cycle as attractions like cenotes are quite far to walk in the heat and taxis are very expensive in the area (i.e. $20 for a short drive to the ADO station). Overall though we loved the condo and would definitely stay again for a relaxing trip!
Gorgeous condos that are very modern, spacious, and comfortable. Very quiet and relaxing with lovely views of the pool/garden area. Secure passcode entry and a manned front desk, hosts are also very easy to contact via WhatsApp. There are plenty of nice food options nearby too - would definitely recommend Vereda Del Abasto for breakfast/lunch and Pepe’s Tacos in the evening! A minor improvement could be the cleaning of the pool area as there were lots of leaves and bugs in the pool at times, and the lounger cushions were quite damp and stained. This isn’t the fault of Panacea but it is important to keep the receipt when the 200USD hold deposit is returned at checkout (especially if you’re from the UK like us!) otherwise the bank can take a long time to return it. Also this area in general is probably best suited to people who drive/cycle as attractions like cenotes are quite far to walk in the heat and taxis are very expensive in the area (i.e. $20 for a short drive to the ADO station). Overall though we loved the condo and would definitely stay again for a relaxing trip!
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AI-generated summary based on recent guest reviews
Rooms
Condos are modern, very spacious, and comfortable, with equipped kitchens and some units offering private pools or large balconies with pool or garden views. Most found them quiet for relaxing, though occasional repair noise was reported.
Related guest reviews
10
MARIA
Jun 25, 2025
·
Stayed 7 nights
The condo is in excellent condition. There was soap, shampoo, paper and towels. Excellent hosts Eve and Ruben.
The condo is in excellent condition. There was soap, shampoo, paper and towels. Excellent hosts Eve and Ruben.
10
Elia
Aug 2, 2023
·
Stayed 2 nights
The residential suite was amazing, we had a large living room, kitchen and gorgeous balcony with a pool and garden view. The hotel staff were very friendly and we met Fifi, the hotel cat. This area is under construction, specifically the road next to the hotel, so having a rental car made it easy to explore. This property was very quiet and felt safe, we had the pool all to ourselves. Great place to avoid crowds!
The residential suite was amazing, we had a large living room, kitchen and gorgeous balcony with a pool and garden view. The hotel staff were very friendly and we met Fifi, the hotel cat. This area is under construction, specifically the road next to the hotel, so having a rental car made it easy to explore. This property was very quiet and felt safe, we had the pool all to ourselves. Great place to avoid crowds!
10
Vongpheth
Nov 15, 2022
·
Stayed 4 nights
Beautiful oasis inside the courtyard of the hotel. The suites have lots of room inside and the staff was very friendly. This place was very relaxing and was super quite as it was set on the outskirts of downtown attraction. Breakfast was included in our stay. So that was a nice touch. Prices are reasonable. Overall I would love to come back as I feel I had the most peaceful stay and my room felt like a vacation home.
Beautiful oasis inside the courtyard of the hotel. The suites have lots of room inside and the staff was very friendly. This place was very relaxing and was super quite as it was set on the outskirts of downtown attraction. Breakfast was included in our stay. So that was a nice touch. Prices are reasonable. Overall I would love to come back as I feel I had the most peaceful stay and my room felt like a vacation home.
10
Martin Hønge
Nov 14, 2025
·
Stayed 4 nights
Very nice, spacious and clean apartment with the amenities one would expect. Lovely and large balcony. The pool area was great, but the sunbeds need cleaning. Decent small gym, but some machines were out of order. No room cleaning our entire stay, but I guess it could have been arranged had we asked. All in all a very nice and affordable stay.
Very nice, spacious and clean apartment with the amenities one would expect. Lovely and large balcony. The pool area was great, but the sunbeds need cleaning. Decent small gym, but some machines were out of order. No room cleaning our entire stay, but I guess it could have been arranged had we asked. All in all a very nice and affordable stay.
10
Leah
Nov 15, 2025
·
Stayed 7 nights
The condo was spotlessly clean and the beds and pillows were extremely comfortable! The hot water in the shower didn't last long, but it was fine. They offer bicycle rentals for 100 pesos per day and it's less than 30 minutes ride to the beaches, 10 to the grocery store, and 15 ish to downtown. There is a pool, a gym, and parking available. We felt very safe there and it is within easy walking distance to some cheap taco stands and nicer restaurants, though the kitchen was very handy and we cooked daily. The staff is friendly and warm. We loved our stay and would stay again.
The condo was spotlessly clean and the beds and pillows were extremely comfortable! The hot water in the shower didn't last long, but it was fine. They offer bicycle rentals for 100 pesos per day and it's less than 30 minutes ride to the beaches, 10 to the grocery store, and 15 ish to downtown. There is a pool, a gym, and parking available. We felt very safe there and it is within easy walking distance to some cheap taco stands and nicer restaurants, though the kitchen was very handy and we cooked daily. The staff is friendly and warm. We loved our stay and would stay again.
8
Olga
Jul 20, 2025
·
Stayed 9 nights
We go to Tulum a couple of times a year specifically to stay at Panacea. We love the pool and the generally calm vibe as well as the fast growing neighborhood. Usually, it’s just the relaxing recharge we need, but unfortunately , this time, they were doing repairs and there was sawing and drilling going on which definitely made it less relaxing. Overall, still great, but I will be sure to ask if they are doing any work before our next trip.
We go to Tulum a couple of times a year specifically to stay at Panacea. We love the pool and the generally calm vibe as well as the fast growing neighborhood. Usually, it’s just the relaxing recharge we need, but unfortunately , this time, they were doing repairs and there was sawing and drilling going on which definitely made it less relaxing. Overall, still great, but I will be sure to ask if they are doing any work before our next trip.
10
Jill
May 16, 2025
·
Stayed 5 nights
Pancea hotel felt like a beautiful oasis on the outskirts of town. Our room was huge and accommodated our family of 5 nicely. We had some issues with communication with the hotel prior to our arrival and were dropped off at the door of the compound not knowing how to get in, so I wish we had a bit more explanation around that as we tried numerous times to contact them prior to our arrival. Also, I don’t think there was any cleaning service if the room during our stay. Maybe you had to ask for it? Again, just limited communication or instruction on how things ran there. There was talk and pictures of breakfast on their site but that was also a service not available during our stay. The staff were kind and helpful when we had questions or issues. And the pool and grounds were so beautiful and quiet. The location was a bit inconvenient for our family of 5 to get anywhere but that was an overall Tulum problem for us. For the price, we definitely felt the room and hotel grounds were a great value and would recommend this place for anyone going to Tulum.
Pancea hotel felt like a beautiful oasis on the outskirts of town. Our room was huge and accommodated our family of 5 nicely. We had some issues with communication with the hotel prior to our arrival and were dropped off at the door of the compound not knowing how to get in, so I wish we had a bit more explanation around that as we tried numerous times to contact them prior to our arrival. Also, I don’t think there was any cleaning service if the room during our stay. Maybe you had to ask for it? Again, just limited communication or instruction on how things ran there. There was talk and pictures of breakfast on their site but that was also a service not available during our stay. The staff were kind and helpful when we had questions or issues. And the pool and grounds were so beautiful and quiet. The location was a bit inconvenient for our family of 5 to get anywhere but that was an overall Tulum problem for us. For the price, we definitely felt the room and hotel grounds were a great value and would recommend this place for anyone going to Tulum.
8
Keith
Feb 23, 2025
·
Stayed 14 nights
Awesome bed. Spacious everything. Kitchen Good. TV was large and working. The bathroom would benefit with a few more towel bars and a shelf in the shower for shampoo etc. well maintained property. Would not hesitate to stay again.
Awesome bed. Spacious everything. Kitchen Good. TV was large and working. The bathroom would benefit with a few more towel bars and a shelf in the shower for shampoo etc. well maintained property. Would not hesitate to stay again.
10
Christina
Feb 25, 2023
·
I loved it. We had a romantic penthouse with private pool, full kitchen, comfy couch that I actually want for my house so bad and the property and foliage around is beautiful. And there’s a hotel cat to greet you upon check in!
I loved it. We had a romantic penthouse with private pool, full kitchen, comfy couch that I actually want for my house so bad and the property and foliage around is beautiful. And there’s a hotel cat to greet you upon check in!
8
Caitlin
Jul 17, 2025
·
Stayed 4 nights
Gorgeous condos that are very modern, spacious, and comfortable. Very quiet and relaxing with lovely views of the pool/garden area. Secure passcode entry and a manned front desk, hosts are also very easy to contact via WhatsApp. There are plenty of nice food options nearby too - would definitely recommend Vereda Del Abasto for breakfast/lunch and Pepe’s Tacos in the evening! A minor improvement could be the cleaning of the pool area as there were lots of leaves and bugs in the pool at times, and the lounger cushions were quite damp and stained. This isn’t the fault of Panacea but it is important to keep the receipt when the 200USD hold deposit is returned at checkout (especially if you’re from the UK like us!) otherwise the bank can take a long time to return it. Also this area in general is probably best suited to people who drive/cycle as attractions like cenotes are quite far to walk in the heat and taxis are very expensive in the area (i.e. $20 for a short drive to the ADO station). Overall though we loved the condo and would definitely stay again for a relaxing trip!
Gorgeous condos that are very modern, spacious, and comfortable. Very quiet and relaxing with lovely views of the pool/garden area. Secure passcode entry and a manned front desk, hosts are also very easy to contact via WhatsApp. There are plenty of nice food options nearby too - would definitely recommend Vereda Del Abasto for breakfast/lunch and Pepe’s Tacos in the evening! A minor improvement could be the cleaning of the pool area as there were lots of leaves and bugs in the pool at times, and the lounger cushions were quite damp and stained. This isn’t the fault of Panacea but it is important to keep the receipt when the 200USD hold deposit is returned at checkout (especially if you’re from the UK like us!) otherwise the bank can take a long time to return it. Also this area in general is probably best suited to people who drive/cycle as attractions like cenotes are quite far to walk in the heat and taxis are very expensive in the area (i.e. $20 for a short drive to the ADO station). Overall though we loved the condo and would definitely stay again for a relaxing trip!
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AI-generated summary based on recent guest reviews
Service
Staff are widely described as friendly, responsive, and helpful. A few guests mentioned pre-arrival communication challenges or policy issues, with one reporting unresolved problems.
Related guest reviews
10
Melanie
Jun 3, 2022
·
Stayed 5 nights
This hotel was perfect. Every need was met as needed and the staff was extremely friendly. I will recommend Hotel Panacea to all friends and family and we will definitely try to come back.
This hotel was perfect. Every need was met as needed and the staff was extremely friendly. I will recommend Hotel Panacea to all friends and family and we will definitely try to come back.
10
MARIA
Jun 25, 2025
·
Stayed 7 nights
The condo is in excellent condition. There was soap, shampoo, paper and towels. Excellent hosts Eve and Ruben.
The condo is in excellent condition. There was soap, shampoo, paper and towels. Excellent hosts Eve and Ruben.
2
Joseph
Jan 5, 2025
·
Stayed 5 nights
Place did not feel safe or secure nor were we able to communicate. We were promised multiple times changes in our room and a refind and have yet to receive. Still trying to get hotel and Expedia to honor
Place did not feel safe or secure nor were we able to communicate. We were promised multiple times changes in our room and a refind and have yet to receive. Still trying to get hotel and Expedia to honor
10
Mie Elmelund
Jan 11, 2022
·
Stayed 9 nights
Everything about this stay was amazing, the apartment, pool, and especially the staff. The staff was incredibly helpful at recommending restaurants, activities, transport, shopping etc. and helping out with any kind of information. I would love to stay here again.
Everything about this stay was amazing, the apartment, pool, and especially the staff. The staff was incredibly helpful at recommending restaurants, activities, transport, shopping etc. and helping out with any kind of information. I would love to stay here again.
10
Leah
Nov 15, 2025
·
Stayed 7 nights
The condo was spotlessly clean and the beds and pillows were extremely comfortable! The hot water in the shower didn't last long, but it was fine. They offer bicycle rentals for 100 pesos per day and it's less than 30 minutes ride to the beaches, 10 to the grocery store, and 15 ish to downtown. There is a pool, a gym, and parking available. We felt very safe there and it is within easy walking distance to some cheap taco stands and nicer restaurants, though the kitchen was very handy and we cooked daily. The staff is friendly and warm. We loved our stay and would stay again.
The condo was spotlessly clean and the beds and pillows were extremely comfortable! The hot water in the shower didn't last long, but it was fine. They offer bicycle rentals for 100 pesos per day and it's less than 30 minutes ride to the beaches, 10 to the grocery store, and 15 ish to downtown. There is a pool, a gym, and parking available. We felt very safe there and it is within easy walking distance to some cheap taco stands and nicer restaurants, though the kitchen was very handy and we cooked daily. The staff is friendly and warm. We loved our stay and would stay again.
10
Jerrinika
Feb 13, 2022
·
Stayed 2 nights
The exterior once inside resort was breathtaking! The VIP experience purchased wasn’t seen on their side but once the staff found out, everything was taken care of!
The exterior once inside resort was breathtaking! The VIP experience purchased wasn’t seen on their side but once the staff found out, everything was taken care of!
10
Marine
May 15, 2025
·
Stayed 17 nights
Séjour parfait ! Le logement correspondait parfaitement à l'annonce. Le personnel est discret mais très aimable et soucieux du bon déroulement de notre séjour. Nous avions réservé le penthouse romantique, nous avions donc une piscine privée sur notre balcon, de taille très raisonnable ! Les deux piscines communes au centre de l'hôtel sont elles aussi très appréciables, le cadre y est verdoyant et cosy. La salle de sport est très bien équipée pour se maintenir en forme en vacances. Le parking de l'hôtel compte quelques places mais nous avons toujours pu avoir de la place, il est très pratique et juste à côté de l'entrée
Séjour parfait ! Le logement correspondait parfaitement à l'annonce. Le personnel est discret mais très aimable et soucieux du bon déroulement de notre séjour. Nous avions réservé le penthouse romantique, nous avions donc une piscine privée sur notre balcon, de taille très raisonnable ! Les deux piscines communes au centre de l'hôtel sont elles aussi très appréciables, le cadre y est verdoyant et cosy. La salle de sport est très bien équipée pour se maintenir en forme en vacances. Le parking de l'hôtel compte quelques places mais nous avons toujours pu avoir de la place, il est très pratique et juste à côté de l'entrée
10
Jill
May 16, 2025
·
Stayed 5 nights
Pancea hotel felt like a beautiful oasis on the outskirts of town. Our room was huge and accommodated our family of 5 nicely. We had some issues with communication with the hotel prior to our arrival and were dropped off at the door of the compound not knowing how to get in, so I wish we had a bit more explanation around that as we tried numerous times to contact them prior to our arrival. Also, I don’t think there was any cleaning service if the room during our stay. Maybe you had to ask for it? Again, just limited communication or instruction on how things ran there. There was talk and pictures of breakfast on their site but that was also a service not available during our stay. The staff were kind and helpful when we had questions or issues. And the pool and grounds were so beautiful and quiet. The location was a bit inconvenient for our family of 5 to get anywhere but that was an overall Tulum problem for us. For the price, we definitely felt the room and hotel grounds were a great value and would recommend this place for anyone going to Tulum.
Pancea hotel felt like a beautiful oasis on the outskirts of town. Our room was huge and accommodated our family of 5 nicely. We had some issues with communication with the hotel prior to our arrival and were dropped off at the door of the compound not knowing how to get in, so I wish we had a bit more explanation around that as we tried numerous times to contact them prior to our arrival. Also, I don’t think there was any cleaning service if the room during our stay. Maybe you had to ask for it? Again, just limited communication or instruction on how things ran there. There was talk and pictures of breakfast on their site but that was also a service not available during our stay. The staff were kind and helpful when we had questions or issues. And the pool and grounds were so beautiful and quiet. The location was a bit inconvenient for our family of 5 to get anywhere but that was an overall Tulum problem for us. For the price, we definitely felt the room and hotel grounds were a great value and would recommend this place for anyone going to Tulum.
10
Francesca
Oct 25, 2025
·
Stayed 8 nights
I felt as though I was entering a mini oasis every time I walked through the front door. Serene, clean, and very friendly staff. Communication is very clear and easy to understand. I will definitely be back 🤩♥️
I felt as though I was entering a mini oasis every time I walked through the front door. Serene, clean, and very friendly staff. Communication is very clear and easy to understand. I will definitely be back 🤩♥️
8
Caitlin
Jul 17, 2025
·
Stayed 4 nights
Gorgeous condos that are very modern, spacious, and comfortable. Very quiet and relaxing with lovely views of the pool/garden area. Secure passcode entry and a manned front desk, hosts are also very easy to contact via WhatsApp. There are plenty of nice food options nearby too - would definitely recommend Vereda Del Abasto for breakfast/lunch and Pepe’s Tacos in the evening! A minor improvement could be the cleaning of the pool area as there were lots of leaves and bugs in the pool at times, and the lounger cushions were quite damp and stained. This isn’t the fault of Panacea but it is important to keep the receipt when the 200USD hold deposit is returned at checkout (especially if you’re from the UK like us!) otherwise the bank can take a long time to return it. Also this area in general is probably best suited to people who drive/cycle as attractions like cenotes are quite far to walk in the heat and taxis are very expensive in the area (i.e. $20 for a short drive to the ADO station). Overall though we loved the condo and would definitely stay again for a relaxing trip!
Gorgeous condos that are very modern, spacious, and comfortable. Very quiet and relaxing with lovely views of the pool/garden area. Secure passcode entry and a manned front desk, hosts are also very easy to contact via WhatsApp. There are plenty of nice food options nearby too - would definitely recommend Vereda Del Abasto for breakfast/lunch and Pepe’s Tacos in the evening! A minor improvement could be the cleaning of the pool area as there were lots of leaves and bugs in the pool at times, and the lounger cushions were quite damp and stained. This isn’t the fault of Panacea but it is important to keep the receipt when the 200USD hold deposit is returned at checkout (especially if you’re from the UK like us!) otherwise the bank can take a long time to return it. Also this area in general is probably best suited to people who drive/cycle as attractions like cenotes are quite far to walk in the heat and taxis are very expensive in the area (i.e. $20 for a short drive to the ADO station). Overall though we loved the condo and would definitely stay again for a relaxing trip!
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AI-generated summary based on recent guest reviews
Location
Quiet, safe area with several eateries within walking or short biking distance. Access to beaches and attractions typically requires a bike or car; roads nearby can be rough or under construction and taxis are pricey.
Related guest reviews
10
Harleen
Dec 12, 2023
·
We had a really good experience here. It's located in a great neighborhood with a lot of dining options nearby. the staff was really friendly and easy to work with, and also really helpful. The rooms were extremely spacious as well.
We had a really good experience here. It's located in a great neighborhood with a lot of dining options nearby. the staff was really friendly and easy to work with, and also really helpful. The rooms were extremely spacious as well.
10
Elia
Aug 2, 2023
·
Stayed 2 nights
The residential suite was amazing, we had a large living room, kitchen and gorgeous balcony with a pool and garden view. The hotel staff were very friendly and we met Fifi, the hotel cat. This area is under construction, specifically the road next to the hotel, so having a rental car made it easy to explore. This property was very quiet and felt safe, we had the pool all to ourselves. Great place to avoid crowds!
The residential suite was amazing, we had a large living room, kitchen and gorgeous balcony with a pool and garden view. The hotel staff were very friendly and we met Fifi, the hotel cat. This area is under construction, specifically the road next to the hotel, so having a rental car made it easy to explore. This property was very quiet and felt safe, we had the pool all to ourselves. Great place to avoid crowds!
10
Anis
Dec 16, 2022
·
Stayed 2 nights
C'est un hôtel appartement, il y a tout ce qu'il faut dans l'appartement, spacieux et calme. Vélo disponible pour une petite balade, je vous conseille, car le centre n'est pas à côté, même si pas très loin, le vélo est le plus facile et le plus rapide.
C'est un hôtel appartement, il y a tout ce qu'il faut dans l'appartement, spacieux et calme. Vélo disponible pour une petite balade, je vous conseille, car le centre n'est pas à côté, même si pas très loin, le vélo est le plus facile et le plus rapide.
10
LILIANA
Jan 23, 2025
·
Stayed 6 nights
Todo súper bien . Muy tranquilo y fácil acceso
Todo súper bien . Muy tranquilo y fácil acceso
10
Leah
Nov 15, 2025
·
Stayed 7 nights
The condo was spotlessly clean and the beds and pillows were extremely comfortable! The hot water in the shower didn't last long, but it was fine. They offer bicycle rentals for 100 pesos per day and it's less than 30 minutes ride to the beaches, 10 to the grocery store, and 15 ish to downtown. There is a pool, a gym, and parking available. We felt very safe there and it is within easy walking distance to some cheap taco stands and nicer restaurants, though the kitchen was very handy and we cooked daily. The staff is friendly and warm. We loved our stay and would stay again.
The condo was spotlessly clean and the beds and pillows were extremely comfortable! The hot water in the shower didn't last long, but it was fine. They offer bicycle rentals for 100 pesos per day and it's less than 30 minutes ride to the beaches, 10 to the grocery store, and 15 ish to downtown. There is a pool, a gym, and parking available. We felt very safe there and it is within easy walking distance to some cheap taco stands and nicer restaurants, though the kitchen was very handy and we cooked daily. The staff is friendly and warm. We loved our stay and would stay again.
8
Gerald
Jan 25, 2023
·
Stayed 7 nights
I didn’t like the road to the building
I didn’t like the road to the building
10
Robert
Sep 15, 2025
·
Stayed 2 nights
Well kept, beautiful common area, good location
Well kept, beautiful common area, good location
10
Jill
May 16, 2025
·
Stayed 5 nights
Pancea hotel felt like a beautiful oasis on the outskirts of town. Our room was huge and accommodated our family of 5 nicely. We had some issues with communication with the hotel prior to our arrival and were dropped off at the door of the compound not knowing how to get in, so I wish we had a bit more explanation around that as we tried numerous times to contact them prior to our arrival. Also, I don’t think there was any cleaning service if the room during our stay. Maybe you had to ask for it? Again, just limited communication or instruction on how things ran there. There was talk and pictures of breakfast on their site but that was also a service not available during our stay. The staff were kind and helpful when we had questions or issues. And the pool and grounds were so beautiful and quiet. The location was a bit inconvenient for our family of 5 to get anywhere but that was an overall Tulum problem for us. For the price, we definitely felt the room and hotel grounds were a great value and would recommend this place for anyone going to Tulum.
Pancea hotel felt like a beautiful oasis on the outskirts of town. Our room was huge and accommodated our family of 5 nicely. We had some issues with communication with the hotel prior to our arrival and were dropped off at the door of the compound not knowing how to get in, so I wish we had a bit more explanation around that as we tried numerous times to contact them prior to our arrival. Also, I don’t think there was any cleaning service if the room during our stay. Maybe you had to ask for it? Again, just limited communication or instruction on how things ran there. There was talk and pictures of breakfast on their site but that was also a service not available during our stay. The staff were kind and helpful when we had questions or issues. And the pool and grounds were so beautiful and quiet. The location was a bit inconvenient for our family of 5 to get anywhere but that was an overall Tulum problem for us. For the price, we definitely felt the room and hotel grounds were a great value and would recommend this place for anyone going to Tulum.
10
philippe
Nov 10, 2025
·
Stayed 6 nights
Clean in a good neighborhood
Clean in a good neighborhood
8
Caitlin
Jul 17, 2025
·
Stayed 4 nights
Gorgeous condos that are very modern, spacious, and comfortable. Very quiet and relaxing with lovely views of the pool/garden area. Secure passcode entry and a manned front desk, hosts are also very easy to contact via WhatsApp. There are plenty of nice food options nearby too - would definitely recommend Vereda Del Abasto for breakfast/lunch and Pepe’s Tacos in the evening! A minor improvement could be the cleaning of the pool area as there were lots of leaves and bugs in the pool at times, and the lounger cushions were quite damp and stained. This isn’t the fault of Panacea but it is important to keep the receipt when the 200USD hold deposit is returned at checkout (especially if you’re from the UK like us!) otherwise the bank can take a long time to return it. Also this area in general is probably best suited to people who drive/cycle as attractions like cenotes are quite far to walk in the heat and taxis are very expensive in the area (i.e. $20 for a short drive to the ADO station). Overall though we loved the condo and would definitely stay again for a relaxing trip!
Gorgeous condos that are very modern, spacious, and comfortable. Very quiet and relaxing with lovely views of the pool/garden area. Secure passcode entry and a manned front desk, hosts are also very easy to contact via WhatsApp. There are plenty of nice food options nearby too - would definitely recommend Vereda Del Abasto for breakfast/lunch and Pepe’s Tacos in the evening! A minor improvement could be the cleaning of the pool area as there were lots of leaves and bugs in the pool at times, and the lounger cushions were quite damp and stained. This isn’t the fault of Panacea but it is important to keep the receipt when the 200USD hold deposit is returned at checkout (especially if you’re from the UK like us!) otherwise the bank can take a long time to return it. Also this area in general is probably best suited to people who drive/cycle as attractions like cenotes are quite far to walk in the heat and taxis are very expensive in the area (i.e. $20 for a short drive to the ADO station). Overall though we loved the condo and would definitely stay again for a relaxing trip!
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AI-generated summary based on recent guest reviews
Dining
Several guests praised the included breakfast, while another noted it wasn’t available during their stay and one found it repetitive but good. Guests also appreciated the variety of nearby restaurants.
Related guest reviews
10
Harleen
Dec 12, 2023
·
We had a really good experience here. It's located in a great neighborhood with a lot of dining options nearby. the staff was really friendly and easy to work with, and also really helpful. The rooms were extremely spacious as well.
We had a really good experience here. It's located in a great neighborhood with a lot of dining options nearby. the staff was really friendly and easy to work with, and also really helpful. The rooms were extremely spacious as well.
10
Malene
Mar 12, 2023
·
Stayed 4 nights
Dejligt hotel/lejligheder - fantastisk morgenmad - skønt pool område Vi vil helt klart give de bedste anbefalinger til dette skønne sted 🙏♥️
Dejligt hotel/lejligheder - fantastisk morgenmad - skønt pool område Vi vil helt klart give de bedste anbefalinger til dette skønne sted 🙏♥️
10
Vongpheth
Nov 15, 2022
·
Stayed 4 nights
Beautiful oasis inside the courtyard of the hotel. The suites have lots of room inside and the staff was very friendly. This place was very relaxing and was super quite as it was set on the outskirts of downtown attraction. Breakfast was included in our stay. So that was a nice touch. Prices are reasonable. Overall I would love to come back as I feel I had the most peaceful stay and my room felt like a vacation home.
Beautiful oasis inside the courtyard of the hotel. The suites have lots of room inside and the staff was very friendly. This place was very relaxing and was super quite as it was set on the outskirts of downtown attraction. Breakfast was included in our stay. So that was a nice touch. Prices are reasonable. Overall I would love to come back as I feel I had the most peaceful stay and my room felt like a vacation home.
10
Leah
Nov 15, 2025
·
Stayed 7 nights
The condo was spotlessly clean and the beds and pillows were extremely comfortable! The hot water in the shower didn't last long, but it was fine. They offer bicycle rentals for 100 pesos per day and it's less than 30 minutes ride to the beaches, 10 to the grocery store, and 15 ish to downtown. There is a pool, a gym, and parking available. We felt very safe there and it is within easy walking distance to some cheap taco stands and nicer restaurants, though the kitchen was very handy and we cooked daily. The staff is friendly and warm. We loved our stay and would stay again.
The condo was spotlessly clean and the beds and pillows were extremely comfortable! The hot water in the shower didn't last long, but it was fine. They offer bicycle rentals for 100 pesos per day and it's less than 30 minutes ride to the beaches, 10 to the grocery store, and 15 ish to downtown. There is a pool, a gym, and parking available. We felt very safe there and it is within easy walking distance to some cheap taco stands and nicer restaurants, though the kitchen was very handy and we cooked daily. The staff is friendly and warm. We loved our stay and would stay again.
10
rotem
Apr 2, 2023
·
Stayed 5 nights
An absolutely amazing experience. The hotel is a hidden oasis in tulum. We truly enjoyed our stay, we loved our private pool and the entire hotel area. Breakfast was 10/10 with freshly made products daily, the staff was polite and welcoming. Would come back anytime to this true gem of a place.
An absolutely amazing experience. The hotel is a hidden oasis in tulum. We truly enjoyed our stay, we loved our private pool and the entire hotel area. Breakfast was 10/10 with freshly made products daily, the staff was polite and welcoming. Would come back anytime to this true gem of a place.
10
Jill
May 16, 2025
·
Stayed 5 nights
Pancea hotel felt like a beautiful oasis on the outskirts of town. Our room was huge and accommodated our family of 5 nicely. We had some issues with communication with the hotel prior to our arrival and were dropped off at the door of the compound not knowing how to get in, so I wish we had a bit more explanation around that as we tried numerous times to contact them prior to our arrival. Also, I don’t think there was any cleaning service if the room during our stay. Maybe you had to ask for it? Again, just limited communication or instruction on how things ran there. There was talk and pictures of breakfast on their site but that was also a service not available during our stay. The staff were kind and helpful when we had questions or issues. And the pool and grounds were so beautiful and quiet. The location was a bit inconvenient for our family of 5 to get anywhere but that was an overall Tulum problem for us. For the price, we definitely felt the room and hotel grounds were a great value and would recommend this place for anyone going to Tulum.
Pancea hotel felt like a beautiful oasis on the outskirts of town. Our room was huge and accommodated our family of 5 nicely. We had some issues with communication with the hotel prior to our arrival and were dropped off at the door of the compound not knowing how to get in, so I wish we had a bit more explanation around that as we tried numerous times to contact them prior to our arrival. Also, I don’t think there was any cleaning service if the room during our stay. Maybe you had to ask for it? Again, just limited communication or instruction on how things ran there. There was talk and pictures of breakfast on their site but that was also a service not available during our stay. The staff were kind and helpful when we had questions or issues. And the pool and grounds were so beautiful and quiet. The location was a bit inconvenient for our family of 5 to get anywhere but that was an overall Tulum problem for us. For the price, we definitely felt the room and hotel grounds were a great value and would recommend this place for anyone going to Tulum.
8
VERONICA
Apr 8, 2023
·
Stayed 4 nights
En general está muy bien, es un departamento con buenos espacios, las camas cómodas, se debe llevar todo para cocinar, no hay ni café de cortesía. El ser VIP de Expedia no te da ningún beneficio aquí, a todos le regalan las dos primeras aguas que están en el refri, pero la atención de todos fue buena. El desayuno todos los días es igual, pero está bueno. Nosotros teníamos coche y no hizo falta tomar taxis. Fuimos de trabajo, así que no pudimos disfrutar la alberca. Es un lugar que puedes quedarte una semana sin problema.
En general está muy bien, es un departamento con buenos espacios, las camas cómodas, se debe llevar todo para cocinar, no hay ni café de cortesía. El ser VIP de Expedia no te da ningún beneficio aquí, a todos le regalan las dos primeras aguas que están en el refri, pero la atención de todos fue buena. El desayuno todos los días es igual, pero está bueno. Nosotros teníamos coche y no hizo falta tomar taxis. Fuimos de trabajo, así que no pudimos disfrutar la alberca. Es un lugar que puedes quedarte una semana sin problema.
8
Caitlin
Jul 17, 2025
·
Stayed 4 nights
Gorgeous condos that are very modern, spacious, and comfortable. Very quiet and relaxing with lovely views of the pool/garden area. Secure passcode entry and a manned front desk, hosts are also very easy to contact via WhatsApp. There are plenty of nice food options nearby too - would definitely recommend Vereda Del Abasto for breakfast/lunch and Pepe’s Tacos in the evening! A minor improvement could be the cleaning of the pool area as there were lots of leaves and bugs in the pool at times, and the lounger cushions were quite damp and stained. This isn’t the fault of Panacea but it is important to keep the receipt when the 200USD hold deposit is returned at checkout (especially if you’re from the UK like us!) otherwise the bank can take a long time to return it. Also this area in general is probably best suited to people who drive/cycle as attractions like cenotes are quite far to walk in the heat and taxis are very expensive in the area (i.e. $20 for a short drive to the ADO station). Overall though we loved the condo and would definitely stay again for a relaxing trip!
Gorgeous condos that are very modern, spacious, and comfortable. Very quiet and relaxing with lovely views of the pool/garden area. Secure passcode entry and a manned front desk, hosts are also very easy to contact via WhatsApp. There are plenty of nice food options nearby too - would definitely recommend Vereda Del Abasto for breakfast/lunch and Pepe’s Tacos in the evening! A minor improvement could be the cleaning of the pool area as there were lots of leaves and bugs in the pool at times, and the lounger cushions were quite damp and stained. This isn’t the fault of Panacea but it is important to keep the receipt when the 200USD hold deposit is returned at checkout (especially if you’re from the UK like us!) otherwise the bank can take a long time to return it. Also this area in general is probably best suited to people who drive/cycle as attractions like cenotes are quite far to walk in the heat and taxis are very expensive in the area (i.e. $20 for a short drive to the ADO station). Overall though we loved the condo and would definitely stay again for a relaxing trip!
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AI-generated summary based on recent guest reviews
10
Rocio
Jul 29, 2026
·
Stayed 7 nights
This was the best hotel/condo rental I have ever stayed at. It was nice and clean, secure and it had a stunning courtyard. The one thing that I would say that I found wrong is that the pool had way too much chlorine, it was hard to swim in. This can be an easy fix.
This was the best hotel/condo rental I have ever stayed at. It was nice and clean, secure and it had a stunning courtyard. The one thing that I would say that I found wrong is that the pool had way too much chlorine, it was hard to swim in. This can be an easy fix.
10
Brenda
Jul 15, 2026
·
Stayed 5 nights
Condo was very clean overall, staff was very friendly and helpful.
Condo was very clean overall, staff was very friendly and helpful.
8
louise
Jul 6, 2026
·
Stayed 3 nights
Clean, nice living space inside and outside in the pool and garden areas
Clean, nice living space inside and outside in the pool and garden areas
10
Oswald
Jul 5, 2026
·
Stayed 6 nights
We had an absolutely incredible stay at Panacea in La Veleta and are already planning our next trip—this time for a much longer stay! The location couldn’t have been better. It’s just a few minutes’ walk to Calle 7 Sur, where you’ll find cafés, restaurants, and bars, making it easy to explore the neighborhood on foot while still enjoying a peaceful setting. The check-in process was seamless, and every single person we interacted with was genuinely warm, welcoming, and helpful. We rented bikes directly from the host for just 100 pesos each and spent the day riding to Aldea Zamá. It’s about a 15–20 minute ride. The roads are a bit rough in places since some are unpaved, but we expected that and still had a great time exploring. We stayed in the penthouse apartment, which included our own private rooftop pool. It was such a luxury to have our own space to relax, and we also had a beautiful view overlooking the main pool below. Although we never used the main pool, it looked gorgeous. The property also has a well-equipped gym on the first floor across from the pool with everything you need for a workout. One of our favorite parts of staying here was how peaceful it was. Every morning we woke up to the sound of birds singing, and we were always greeted by the sweetest resident cat. We went into Centro a couple of days and down to the beach to explore but you really don’t even have to leave the neighborhood. Can’t wait to book our next stay!
We had an absolutely incredible stay at Panacea in La Veleta and are already planning our next trip—this time for a much longer stay! The location couldn’t have been better. It’s just a few minutes’ walk to Calle 7 Sur, where you’ll find cafés, restaurants, and bars, making it easy to explore the neighborhood on foot while still enjoying a peaceful setting. The check-in process was seamless, and every single person we interacted with was genuinely warm, welcoming, and helpful. We rented bikes directly from the host for just 100 pesos each and spent the day riding to Aldea Zamá. It’s about a 15–20 minute ride. The roads are a bit rough in places since some are unpaved, but we expected that and still had a great time exploring. We stayed in the penthouse apartment, which included our own private rooftop pool. It was such a luxury to have our own space to relax, and we also had a beautiful view overlooking the main pool below. Although we never used the main pool, it looked gorgeous. The property also has a well-equipped gym on the first floor across from the pool with everything you need for a workout. One of our favorite parts of staying here was how peaceful it was. Every morning we woke up to the sound of birds singing, and we were always greeted by the sweetest resident cat. We went into Centro a couple of days and down to the beach to explore but you really don’t even have to leave the neighborhood. Can’t wait to book our next stay!
10
Luca Alessandro
Jul 5, 2026
·
Stayed 4 nights
Panacea is a great place to stay in Tulum!
Panacea is a great place to stay in Tulum!
Property Policies
Check-in
Check-out
From 00:00 to 00:00
Before 11:00
FAQs about Panacea Condo Tulum
Is parking available at the property?
Yes, free self-parking is available on-site.
Are pets allowed at the property?
No pets are allowed, including service animals.
What are the check-in and check-out times?
Check-in is at 00:00 and check-out is at 11:00. Early or late check-in/check-out may be available upon request, but guests should contact the property in advance for arrangements.
Is there an airport shuttle service available?
Yes, a roundtrip airport shuttle is available for a surcharge of USD 240 per vehicle, and it operates 24 hours. Guests must contact the property with arrival details to arrange the transfer.
What accessibility features are available for guests with disabilities?
The property has limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details on room accessibility are not provided.
What is the location of the property in relation to key landmarks?
The property is located in Tulum (La Veleta), within a 10-minute drive of Tulum National Park and Gran Cenote. It is approximately 4 miles (6.5 km) from Tulum Mayan Ruins and 4.6 miles (7.4 km) from Playa Paraiso.
Does the property have a swimming pool?
Yes, there are 2 outdoor swimming pools available. Pool access is available from 7:00 AM to 10:30 PM.
What are the policies for guests staying with children?
Children are welcome, and those up to the age of 3 years can stay for free when occupying the parent or guardian's room using existing bedding.
What are the policies regarding extra beds and cribs?
Rollaway beds are available for a fee of USD 20 per night. Advance request is recommended for availability.
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Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
December 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-01: NO DATA
- 2026-11-02: 110.70054367599487USD
- 2026-11-03: 110.71303046448516USD
- 2026-11-04: 111.56351476107024USD
- 2026-11-05: 113.2859234175949USD
- 2026-11-06: 115.85167252793883USD
- 2026-11-07: 115.87125194885253USD
- 2026-11-08: 110.39856482187652USD
- 2026-11-09: 108.59039591193388USD
- 2026-11-10: 109.50520039858245USD
- 2026-11-11: 109.50520039858245USD
- 2026-11-12: 112.21388610964202USD
- 2026-11-13: 114.03635124017333USD
- 2026-11-14: 116.75933317182158USD
- 2026-11-15: 111.31337784358215USD
- 2026-11-16: 112.87114524926757USD
- 2026-11-17: 108.59039591193388USD
- 2026-11-18: 107.68273526805113USD
- 2026-11-19: 109.50520039858245USD
- 2026-11-20: 110.39856482187652USD
- 2026-11-21: 110.39856482187652USD
- 2026-11-22: 105.88235033015441USD
- 2026-11-23: 114.93686804129027USD
- 2026-11-24: 114.93686804129027USD
- 2026-11-25: 121.93989090053557USD
- 2026-11-26: 112.74473251903532USD
- 2026-11-27: 120.98316221356963USD
- 2026-11-28: 121.9980317092819USD
- 2026-11-29: 113.93629476616668USD
- 2026-11-30: 113.95338195041656USD
- 2026-12-01: 109.5083242294693USD
- 2026-12-02: 109.5083242294693USD
- 2026-12-03: 110.39856482187652USD
- 2026-12-04: 119.36146723044585USD
- 2026-12-05: 201.2396096864929USD
- 2026-12-06: 206.48257575248715USD
- 2026-12-07: 207.0003976647949USD
- 2026-12-08: 203.0951481631622USD
- 2026-12-09: 115.87125194885253USD
- 2026-12-10: 116.77025804486846USD
- 2026-12-11: 119.4972258481674USD
- 2026-12-12: 122.23418820329283USD
- 2026-12-13: 214.84329574468993USD
- 2026-12-14: 125.86015356755065USD
- 2026-12-15: 125.82877869776915USD
- 2026-12-16: 222.45962219966123USD
- 2026-12-17: 128.0912857655487USD
- 2026-12-18: 229.73073973646544USD
- 2026-12-19: 134.01109892713927USD
- 2026-12-20: 131.55994149298857USD
- 2026-12-21: 212.78277933747862USD
- 2026-12-22: 126.98590198963164USD
- 2026-12-23: 124.04217787703703USD
- 2026-12-24: 258.47003510574336USD
- 2026-12-25: 269.258039977478USD
- 2026-12-26: 179.74029596583554USD
- 2026-12-27: 162.97850223161313USD
- 2026-12-28: 162.9888979311218USD
- 2026-12-29: 294.04889845635984USD
- 2026-12-30: 253.82039206687924USD
- 2026-12-31: NO DATA
- 2027-01-01: NO DATA
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. The host will greet guests on arrival. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: USD 200 per accommodation, per stay
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
- Pool access available from 7:00 AM to 10:30 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
- Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- The property is professionally cleaned.
Business details
Property registration number MAT1808137I3
- Airport shuttle fee: USD 240 per vehicle (roundtrip)
- Rollaway bed fee: USD 20.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Swimming pool
Tour Desk
Safe-Deposit Box
Bicycle Rental
Activities
Swimming pool
Garden
Cycling
Fishing
Horse Riding
Hiking
Child Pool
Pool Outdoor
Bicycle Tour Information
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Fitness Center (nearby)
Water Park
Services
Tour Desk
Safe-Deposit Box
Bicycle Rental
Luggage Storage
Designated Smoking Area
Concierge Services
General
Massage
Family Room
Beach Sun Loungers
Wheelchair Accessible (Limited)
Parking
Parking
Airport shuttle
Free Parking
Internet
Free Wi-Fi