Platinum Inn and Suites

We got there to check in, and they had a sign on the window that they had no power and no one could stay there, so we had to drive around until we could find something else!

Place have been renovated recently, the parking lot has fenced and cobverd very well. The room has minimum appliances mini microwave and fridge.

It was a place to lay our heads. No Continental Breakfast offered. Asked for an iron & ironing board, as there was neither in the room...they had none.

Updated rooms…No elevator. Small bath towels but overall I’d definitely stay again.

The power went off for 4 hours due to a storm and there was no discount when I asked about it. Also in my room there was a very loud continuous clicking noise from the metal air vent in the bathroom.

This is an old, two-story motel with no elevator so seniors and those disabled should request a first floor room. The first room I was assigned had a broken air conditioner and no WiFi reception and, at me request, I was moved to another room. This time the AC worked but the WiFi was so spotty that I had to create my own hotspot from my cellphone. The water pressure was terrible even when showering in the afternoon when others are not using much water. This is the first room I've ever stayed in that didn't have a lamp on the bedside table for those who enjoy reading before going to sleep. There were no tissues in the room, no shower mats (to prevent slipping) and the towels were very thin. On the positive side, the rooms had a mini-fridge and microwave and the sink counter and shower walls seemed to have been recently replaced.

Parking was a inconvenience- property is small

Great property. Parking is limited. Otherwise oerfext

Need a refund, hotel didn’t have power and never was able to check in

This property was nothing like advertised it was disgusting the sheets were dirty and I wish I could get a refund it was terrible I will never stay here again and I don't suggest anyone else to either

Weren’t very nice at the front desk and the cleaning ladies banged on our door and walked in on us twice in the morning, there was food left all over the microwave and our room smelt like cigarettes.

The area was convenient and a nice short drive to places but at my arrival there was hair on the bed, pee on the toilet seat, and multiple burn marks in each new or used sheets I was given. I asked to get my room recleaned or moved to another and was just offered new sheets to put together myself.

The property was ok for something last minute however the shower was dirty and not clean.

Nice staff and very clean. Great location.

Nice clean and quiet!

Nice location, quiet, friendly staff and very clean. Cleaner than any other hotel I've been to

I booked this hotel based on the reviews. However, this is the most disgusting hotel and I could not stay there. I advised the staff and they wouldn't help me at. All I needed was clean bedding for the night. I was told no and the room was rented as is.

Room was good nice and clean A/C worked really well. Front desk help needs to be trained better to handle questions and invoices. Could not get me the proper invoice for my stay.

Friendly people. Clean rooms

Our AC stopped working for one night and it was an horrible experience.

Place have been renovated recently, the parking lot has fenced and cobverd very well. The room has minimum appliances mini microwave and fridge.

They don’t have comforters on the beds, only thin sheets. We asked for a comforter and the employee grabbed a clean, thick blanket. The manager then refused it and instead handed us a Sherpa style thin blanket

We and my husband went for a weekend and staff was very nice. They made last minute accommodations for me since I can't get up stairs. Rooms were a decent size. And was quiet. Sit in the same parking lot as a Mexican restaurant and an IHop.

So quiet and is a big room omg, love it

I did not like the separation of the bathroom from the bedroom from the sitting area. And there were no lamps in the room to have private lighting if partner was sleeping.

Updated rooms…No elevator. Small bath towels but overall I’d definitely stay again.

This is an old, two-story motel with no elevator so seniors and those disabled should request a first floor room. The first room I was assigned had a broken air conditioner and no WiFi reception and, at me request, I was moved to another room. This time the AC worked but the WiFi was so spotty that I had to create my own hotspot from my cellphone. The water pressure was terrible even when showering in the afternoon when others are not using much water. This is the first room I've ever stayed in that didn't have a lamp on the bedside table for those who enjoy reading before going to sleep. There were no tissues in the room, no shower mats (to prevent slipping) and the towels were very thin. On the positive side, the rooms had a mini-fridge and microwave and the sink counter and shower walls seemed to have been recently replaced.

Was not at all what the description was. And no water pressure in shower or sink, we ended up leaving and not staying at all.

The place was pretty decent considering the area. My only complaint would be the way the lights are wired. 6 to 7 light switches but none of them operated the app lights individually, either all on or all off

The staff was AWFUL. Took a long time to check in because their system wasn’t working, and when asked about the suites i was told it would be a $20 difference despite my room and the suites showing up as the same price online. They also said I had to give a “cash only” $20 deposit to use any kitchenware, which seemed pretty scammy to me so I did not pay it. The room itself was wonderful but the staff truly ruined the experience.

The management was extremely helpful and professional

Clean,accessible with a friendly staff

On the booking it stated that breakfast was included. However, when my brother rang the reception to ask about it the staff were rude and put the phone down on him. Wi-Fi wasn’t working.

Avoid this place like the plague. The room descriptions are inaccurate. They say deep soaking tub, and honestly that's the biggest reason I booked. Nope, regular tubs, and no plug so you can't take a bath if you want to. I paid extra for the room with a full-size fridge, and it took so talking when checking in to be sure I got it. Lots of other issues - TV reception was very poor- I could not watch the olympics. Fine, I tried to stream, but internet was poor. I prepaid for 2 nights. As soon as I checked in, I tried to cancel the 2nd night. Hotels.com tried for me, but you have to cancel by noon the day before. I talked to the hotel, and they only agreed to refund me if I DID NOT post a bad review - like I told them I was going to do. So here we are, after multiple calls looking for the refund. Hotels.com has agreed to refund me, since they have been following up with me to get that refund and have been told that since the manager is not available they can't issue a refund. They are going to look into this hotel as well now. Totally dishonest.

I booked this hotel based on the reviews. However, this is the most disgusting hotel and I could not stay there. I advised the staff and they wouldn't help me at. All I needed was clean bedding for the night. I was told no and the room was rented as is.

Room was good nice and clean A/C worked really well. Front desk help needs to be trained better to handle questions and invoices. Could not get me the proper invoice for my stay.

Very clean and nice receptionist

Friendly people. Clean rooms

Great property and friendly staff

Room had trash when we got there, cleaning lady was very pleasant though and got right on it. Some light switches and electrical outlets did not work. Site was fine, enough parking. Location not bad, dining places nearby. Overall disappointed though. No breakfast!!! They do not serve anything, just a coffee machine and a broken juice machine in the lobby.

We and my husband went for a weekend and staff was very nice. They made last minute accommodations for me since I can't get up stairs. Rooms were a decent size. And was quiet. Sit in the same parking lot as a Mexican restaurant and an IHop.

Nice staff and very clean. Great location.

The area is very unsafe.

Clean,accessible with a friendly staff

Was only there for a day and hf and everything is good. Only stayed in the room to sleep and shower. Not sure if of breakfast but there is a ihop literally right next door and just ate breakfast there

It is a clean and quiet property. Don’t expect any thrills like breakfast. Basic stay but for the money we were satisfied.

Nice location, quiet, friendly staff and very clean. Cleaner than any other hotel I've been to

Housekeeping came in everyday to clean the room and we really appreciated that. The area was safe and clean. The last night we were there, there was loud mexican music blaring from the room next door until 1am. That wasnt ideal but we were tired so slept through

Very modern design. It’s a bit sketchy on the outside, but the rooms look very nice, clean and modern. I must say however, I was not provided any information about wifi when I checked in, and when I tried calling the front desk, it seems like the phone wouldn’t work.But nevertheless, even the front office had a very clean smell which is a very good sign. Lastly the check in/check out process was super quick and easy. Enjoyed my stay overall!

Room had trash when we got there, cleaning lady was very pleasant though and got right on it. Some light switches and electrical outlets did not work. Site was fine, enough parking. Location not bad, dining places nearby. Overall disappointed though. No breakfast!!! They do not serve anything, just a coffee machine and a broken juice machine in the lobby.

The ONLY thing they had for breakfast was 2 bowls of cornflakes, and the juice machine was out of service. The “breakfast included” announcement IS A LIE.

We and my husband went for a weekend and staff was very nice. They made last minute accommodations for me since I can't get up stairs. Rooms were a decent size. And was quiet. Sit in the same parking lot as a Mexican restaurant and an IHop.

It was a place to lay our heads. No Continental Breakfast offered. Asked for an iron & ironing board, as there was neither in the room...they had none.

On the booking it stated that breakfast was included. However, when my brother rang the reception to ask about it the staff were rude and put the phone down on him. Wi-Fi wasn’t working.

Was only there for a day and hf and everything is good. Only stayed in the room to sleep and shower. Not sure if of breakfast but there is a ihop literally right next door and just ate breakfast there

It is a clean and quiet property. Don’t expect any thrills like breakfast. Basic stay but for the money we were satisfied.