Is parking available at the property?

Yes, the property offers covered self-parking for a fee of USD 67.63 per night, which includes in/out privileges. Nearby parking is also available at the same rate, located approximately 656 feet away. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Does the property allow pets?

Yes, pets are allowed at the property with a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers several accessibility features including elevators, step-free entrances, wheelchair-accessible facilities, and a wheelchair-accessible registration desk. Additionally, there are handrails in stairways and wheelchair-accessible public washrooms.

Where is the property located in relation to key landmarks?

The property is located in downtown Chicago, within a 5-minute drive of Chicago Theatre and Millennium Park. It is approximately 1.6 miles from the Art Institute of Chicago and 1.9 miles from Navy Pier. Public transport options are available nearby.

What are the policies for guests staying with children?

Children are allowed to stay at the property. The minimum age for children to stay for free is not specified.

Home2 Suites by Hilton Chicago River North

Average nightly price at Home2 Suites by Hilton Chicago River North by month, last 12 months (USD)
Month	Average price
January	US$99
February	US$107
March	US$144
April	US$165
May	US$287
June	US$325
July	US$293
August	US$271
September	US$320
October	US$288
November	US$162
December	US$128

What guests think

At Home2 Suites by Hilton Chicago River North, travellers praise the central, walkable location and practical suites with kitchenettes, while feedback varies on cleanliness, service consistency, and value, making overall experiences range from very satisfied to disappointed.

Many guests note welcoming front desk service and a secure feel, with some enjoying city views. Recurring downsides include inconsistent housekeeping and cleanliness (stained linens and occasional pests), basic crowded breakfasts with slow restocking, off site paid parking, street and hallway noise, and periodic maintenance issues such as AC, bathroom doors, fridges, and elevators. Expect a convenient base with variable polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Off site self parking is common and can be a one to three block walk at a relatively high daily rate. The gym and guest laundry are available but basic; there is no pool, and elevators can be slow or down.

Related guest reviews

6

Lawrence

11 Nov 2024

·

Stayed 1 night

It was fine. The property is odd because the check in desk is on the second floor. The big problem is that there is no onsite parking and no valet. You have to park your car in a deck a block away and its $50 a night. I'd probably choose another place in the future.

10

Andre

3 Oct 2024

·

Stayed 4 nights

No pool on property

4

Saurabh

27 Jul 2025

·

Stayed 4 nights

Average to below average stay. Self parking at $50/day is less than convenient as the garage is a bit of a walk away from the hotel itself. Breakfast was well below par with items taking forever to be replenished. Coffee was watered down to pretty much zero taste. Front desk staff was rather rude when I was trying to get my parking ticket validated stating “you shouldn’t have inserted, rather scanned the ticket” as if that was a major inconvenience for them. Speaking of the room itself - the shower curtain was well short of the floor and a significant amount of water trickled out of the shower area unfortunately. Our sink was clogged which was thankfully promptly fixed by maintenance. The room does have basic utensils, a refrigerator, microwave and dishwasher. There is no complimentary water whoever so come prepared or pay $4/bottle from the small store next to the check in counter. In summary, a typical downtown-ish hotel which travelers pick simply for convenience rather than the experience per se. I would stay away from this property and go with several other downtown options instead.

10

Christine

9 Dec 2024

·

Stayed 2 nights

Good location for river north. The only downside was the parking which it listed website as offsite. We had to walk 3 blocks to park and retrieve our car.

8

Heather

29 Jul 2025

·

Stayed 2 nights

We were here for one night to see a show in Chicago. The hotel was clean and the staff was friendly. The main problem was there was no parking that was really close so we had to lug our bags from a couple blocks away.

10

Thomas

19 Aug 2025

·

Stayed 4 nights

This was a great value stay. The room was huge like a true suite with kitchenette, microwave, larger refrigerator, dinnerware, silverware, glassware, microwave and dishwasher (no dishwashing detergent was provided though). Also, I could not find an in-room safe anywhere, which was sorta disappointing. The fitness center was very basic with a good set of dumbbells. There were also washer and dryer machines within the fitness center that was a nice touch. The blackout curtains and sheers were both automated and could be opened/closed at a touch of a button. The location was within a short walk to the train station Chicago & State. I would definitely stay here again.

6

Ted and Jennifer

17 Aug 2025

·

Stayed 1 night

I’m mentioning this under the pretense that it was the air and water show however check in time is 15:00 and we finally got in to our room at 15:45. Not a huge deal and fortunately we had no place to rush off to or we would have been screwed. Also, parking is not convenient. I get it, the location is ideal and such a busy and fabulous part of a tremendous city…… just be prepared to walk. And if it was a Chicago winter?…… oy

10

Angeles

28 Jun 2025

·

Stayed 1 night

Everything was excellent, I didn't like the fact of no parking on site.

4

Jasimine

28 Apr 2025

·

Stayed 3 nights

No parking available But 50$ a night to park 2 blocks away what a joke i had my 70yr mom with me and it was very uncomfortable for her just knowing that i had to walk by myself in the middle of the night to a parking garage thats not well lit at night not good for women if your along luckily i had my own protection!! The original price on all day parking is 51$ the hotel gives a 1$ discount for you to walk almost 2 blocks away smh very disappointing and unsafe for visitors. Now what i will say The staff were exceptional they treated me with the upmost respect and was helpful on a few food eating spots near by Ashley and Mark front desk attendants Ashley also accommodated me another room due to the size because I was with my mom for her birthday!! Now let’s talk about the room!! First night we thought everything was fine. We got up to make coffee that morning. Grab one of the coffee mugs that was provided in the room and the coffee mug was dirty not clean it had dried up coffee( i have photos). My mom 1st time to Chicago n her just being older she said it ok no big deal so i decided not to make a big deal out of having dirty dishes put away as if it was cleaned just to satisfy my mom. As I started wondering what else wasn’t clean in the room of course I pulled out the sofa bed.. (just say I have photos disgusting)!!! Room 1307 pull sofa bed out

10

Jacob

7 Jul 2025

·

Stayed 10 nights

The reception staff was great and the cleaning staff was also great. Rooms were quite and the location of the hotel is very walkable with bus stops close by. The gym is very basic. You can wash your clothes (not free) and breakfast is free. No pool.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback is mixed: while many rooms are tidy, recurring reports cite stained or unchanged linens, hair and crumbs, dirty hallways/breakfast areas, and occasional pests. Infrequent housekeeping exacerbates issues for longer stays.

Related guest reviews

2

Brett Britt

27 Aug 2024

·

Stayed 2 nights

We found cockroaches in our room. Full size and babies. We were not compensated for any inconvenience and now have to worry about bringing them home with us. Hope someone contacts us sooner than later.

2

Phillamine

9 Oct 2025

·

Stayed 5 nights

Dirty room, nasty bathroom, broken shades to look out window

4

Mary-Frances

10 Nov 2025

·

Stayed 4 nights

Bedding was the worst I have experienced in a hotel stay; spread was stained. Blanket could not be tucked in. Room was cleaned only once during a four-night stay. No face towels. Garbage from previous occupant had not been removed from kitchen cabinet.

2

Yoshimasa

13 Jun 2025

·

Stayed 6 nights

Worst experience ever! There are bed bugs! I had a terrible experience staying at this hotel due to a serious bed bug infestation. During my stay, I kept waking up with new bites all over my body. At first, I thought they were mosquito bites or maybe an allergic reaction—I didn’t suspect bed bugs right away because I trusted a hotel of this level to maintain basic cleanliness and hygiene standards. After several nights and increasingly severe reactions, I finally managed to catch five or six bed bugs in the room. I immediately informed the front desk and asked someone to come to the room to see for themselves. Shockingly, they refused, saying I should have reported it on the first day. How could I report bed bugs on the first day when I had no idea what was causing the bites? That response was not only unhelpful but also dismissive and unprofessional. To make things worse, they refused to even switch a room for me! Just because it was the last night I was staying. I’m extremely disappointed with how the hotel handled the situation—zero accountability, no empathy, and complete lack of customer care. Do yourself a favor and avoid this place. Bed bugs are a health hazard and should be taken seriously. This hotel clearly doesn’t.

4

Meagan

19 Aug 2024

·

Stayed 3 nights

Mattress was filthy and stained with no mattress cover. Hotel hallways had not seen a vacuum cleaner in the 4 days we stayed. Room was dirty at check-in.

6

Lily

28 Apr 2025

·

Stayed 1 night

My hotel room was dirty, there was a used bandaid in the shower, stains on the sheets and I noticed trash under counter in the bathroom. The staff was also very rude when I contacted them about my AC not working and told me they weren’t going to do anything about it. Overall it’s fine for a one night stay, just disappointed in the cleanliness and the willing to help when my hotel room wouldn’t go down past 74 degrees.

8

Mia

11 Nov 2025

·

Stayed 2 nights

The room was not spotless, but once a phone call was made. They did move us. Initially the room had crumbs on the pull out bed. Bathroom floor had hair on it as if it had not been swept our first day last year was amazing. This year was good but the fact that we had to call to get corrected, it wasn’t the best thing we wanted to do.

4

Hugo

5 Jun 2025

·

Stayed 4 nights

No clean rooms

4

olga

30 Jun 2025

·

Stayed 1 night

The room was dirty including the sheets. The doors and bathroom were diirty

2

Pamela

31 Aug 2025

·

Stayed 4 nights

Very good location, all walkable but the rooms needs more care. Mold on the washroom, the service very poorly, need asked 3 times for them to change the towels and clean the room. In 5 days they did once. Even conditioner was empty, the body wash was almost empty too and they didn’t replace it. The bed and the pillows very bad and not even enough pillows on the room. The carpet very very dirty. Overall I would not be there again, for the price and the name I expected better.

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AI-generated summary based on recent guest reviews

Rooms

Suites are spacious and practical with kitchenettes and large fridges, and some offer good views. Downsides include firm or sagging mattresses, street and corridor noise, and maintenance problems with AC, bathroom doors, and fixtures.

Related guest reviews

6

Julia Da Fonseca

16 Jun 2025

·

Stayed 5 nights

The hotel itself is great, our only problem was the bathroom. The shower didn’t have a long enough curtain or glass door and every time we showered the whole bathroom would get wet and the water pressure was horrible, what saved was that there was a second hand hold shower head. Breakfast was really good, a lot of options and the staff was great, very friendly and communicative.

8

Jaden

24 Jul 2025

·

Stayed 3 nights

We needed spacious rooms and this location provided that, King studio suite with curtain that separated the sofa bed. It was perfect for the two boys in the king bed and daughter in sofa bed

8

Brooks

15 Sept 2025

·

Stayed 4 nights

Other stays at this property were great. This one was not. The handicap accessible room is roomy and accessible. The roll in shower is large and accessible. The room was clean when we arrived but we had trouble getting housekeeping during our 5 day stay. They came 1 time to clean. They did bring fresh towels and paper products when requested. Breakfast was hot and offered a decent variety. The beds are super firm. Possibly relevant. We were at this hotel during national immigration crackdowns and raids. Hotel staff may have stayed away to protect themselves and their families.

10

Thomas

19 Aug 2025

·

Stayed 4 nights

This was a great value stay. The room was huge like a true suite with kitchenette, microwave, larger refrigerator, dinnerware, silverware, glassware, microwave and dishwasher (no dishwashing detergent was provided though). Also, I could not find an in-room safe anywhere, which was sorta disappointing. The fitness center was very basic with a good set of dumbbells. There were also washer and dryer machines within the fitness center that was a nice touch. The blackout curtains and sheers were both automated and could be opened/closed at a touch of a button. The location was within a short walk to the train station Chicago & State. I would definitely stay here again.

8

Samuel

3 Oct 2025

·

Stayed 4 nights

Nice hotel, room is modern and clean. Breakfast was very disappointing for that price.

6

Nicholas

20 Jul 2025

·

Stayed 3 nights

Our room specifically had sticky tile floors as we entered the room along with a musty smell. The sliding bathroom doors did not close easily. We had to use force or leave them slightly open impeding privacy. The AC worked in the room with the king bed, however, it was not working in the couch/kitchen area. This was only frustrating at night while the kids were trying to sleep on the pull out couch. It got warm and stuffy for them. Lastly, I did not like that the staff asked for us to verbally share our room number in front of other patrons while purchasing drinks from the hotel drink station. This led to an extra charge to our account that we didn’t authorize because identification was never required while making the purchase.

6

Urszula

1 Dec 2024

·

Stayed 1 night

Hotel is in a great location — walkable to restaurants and tourist attractions. The room itself was nice; it was spacious and clean. Since it was a street view, it was slightly noisy with city traffic but certainly died down at 9/10pm. I wish the room had better sound proofing.. you can hear pets and children next door and in the hallway throughout the morning. Overall, I would consider staying here again!

8

Adam

23 Jul 2025

·

Stayed 4 nights

Overall good property for the price. Very spacious room, and nice staff. The only problem was there was a nearby bar with music that was very loud Friday and Saturday night until late hours that essentially shook the walls. Outside of that, no complaints and it was easy to get everywhere I needed to while feeling like I was home.

6

Michelle

28 Jun 2025

·

Stayed 5 nights

Parking is 1.5 blocks away so keep in mind if driving. The first night our window didn’t properly shut so I could hear everything from the clubs and bars closing between 12am - 3am. I slept horribly. The next day we had someone fix the window and I slept better the following nights. There’s still a lot of city noise but it was muffled.

8

Charles

24 Mar 2025

·

Stayed 2 nights

Bathroom door wouldn't close. The walls are paper thin and you can hear more than you should from other rooms.

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AI-generated summary based on recent guest reviews

Service

Staff are often friendly and helpful, with swift check in and problem resolution noted by many. Others report rude or unresponsive interactions and slow follow up on requests.

Related guest reviews

10

Margaret

9 Aug 2024

·

Stayed 3 nights

Perfect location. Excellent service. Easy to walk around to Mag Mile. Great restaurants close. Very pleased with our stay. The hotel team were timely, courteous, and very helpful. Probably the best staff I have experienced outside of a 5 star hotel. Breakfast is just fine as with any hotel breakfast from these chains, but it was fresh and fully stocked, clean and had a great variety of food. Parking is a couple of blocks away which at first seemed inconvenient, but I didn’t plan on a lot of in and out trips while downtown.

10

ANGELA

9 Aug 2025

·

Stayed 4 nights

Check in was super fast! We had an early arrival flight and although check in starts at 3pm, the amazing staff (Declan) checked us in at 1pm with no extra fees! Top tier service 5⭐️

10

Tamarah

1 Oct 2025

·

Stayed 6 nights

Mark and Ashley at the front desk floor 2 are excellent, helpful staff at the location. Please let them know that l, Tamarah enjoyed their friendliness and hospitality. Such a great time.

10

Meghan

27 Aug 2025

·

Stayed 5 nights

We had a great stay visiting Chicago! The location was perfect for walking around and when we wanted to travel farther, getting an Uber or using public transportation was very easy. The staff was friendly and helpful.

10

tyrone

29 Jul 2025

·

Stayed 3 nights

The staff was amazing !!!!!!!!!!

10

staci

1 Jul 2025

·

Stayed 3 nights

Mark at the front desk was very helpful

6

Elizabeth

4 Aug 2025

·

Stayed 5 nights

Staff was not helpful, unfriendly, and acted as if every request was a put out. The hotel needs to be better maintained

4

Julie

3 Nov 2025

·

Stayed 3 nights

Staff were unfriendly and the room was worn out

10

Emmanuel

9 Mar 2025

·

Stayed 2 nights

Very friendly and courteous front desk staff

6

Charles

2 Nov 2025

·

Stayed 6 nights

Bathroom exhaust broken, had to request for cooktop and tiny skillet. When I asked for a pot to heat soup, staff told me to microwave it. When I asked for a can opener, staff said to bring it down and he can “ghetto it”. I did and he couldn’t. I demonstrated the issue and asked for pliers so I can fix it myself. Fortunately other concierge staff member was wiser and sent housekeeping to replace can opener. When I asked day staff for printout of receipt of stay. Staff said it would be emailed. A simple yes/no should be the answer. Breakfast selection much to be desired and practically the same daily. Good location but concierge staff may need better training for customer service interaction. Housekeeping staff were great and responsive.

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AI-generated summary based on recent guest reviews

Location

Central River North location is highly walkable to transit, shopping, and attractions, with many guests feeling safe. Some rooms experience nighttime street noise.

Related guest reviews

10

Joseph

26 Jul 2025

·

Stayed 3 nights

Great location. Walkable to nearly everything in downtown area.

10

Meghan

27 Aug 2025

·

Stayed 5 nights

We had a great stay visiting Chicago! The location was perfect for walking around and when we wanted to travel farther, getting an Uber or using public transportation was very easy. The staff was friendly and helpful.

8

Angelica

24 Jun 2025

·

Stayed 4 nights

The location is great, easy to walk around downtown.

10

Beth

20 Aug 2025

·

Stayed 5 nights

This hotel is conveniently located in Streeterville. It's perfect if you're mostly looking for a place to sleep. There aren't any frills but it's incredibly safe, clean, and offers nice amenities like free breakfast. Perfect spot to explore Chicago from.

10

Brenda

15 Aug 2025

·

Stayed 3 nights

The hotel was in a great location, close to shopping, excellent dining options and convenience stores. The hotel itself was clean and stylish. It offered a yummy breakfast each morning, and the staff were super kind and helpful! It had a clean and well-furnished workout room and nice washers and dryers to wash your clothes during a long trip! Highly recommend!

8

Aleena

9 Jul 2025

·

Stayed 4 nights

I had a great stay here. Check-in was quick, easy, and staff were friendly. The hotel is only 7 minute walk from the train station, which was a plus for me.

10

Gregory

13 Jul 2025

·

Stayed 4 nights

Excellent location in the heart of everything going on. Plus free breakfast in Chicago, is a super rare thing. I will stay here again. A+

10

Maranda

2 Jul 2025

·

Stayed 1 night

Convenient location for our needs.

10

Jerry

24 Jul 2025

·

Stayed 6 nights

Good location near transport & shops. very helpful staff.

10

Christopher

31 Oct 2024

·

Stayed 2 nights

Location was good and the suite was as expected. Nothing was wrong at all with the place and it is in a good area close to many things to see and do

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AI-generated summary based on recent guest reviews

Dining

Free breakfast is convenient but frequently described as basic, repetitive, and crowded, with slow restocking. A number of guests still found it adequate or enjoyable.

Related guest reviews

8

Franky

19 Aug 2025

·

Stayed 5 nights

I'm a little disappointed with the breakfast options.

8

Jody

7 Aug 2024

·

Stayed 3 nights

Easy walk to Michigan Ave. Staff was helpful. Room was clean and nice. The kitchen in the room was fantastic! Breakfast was just ok. Food was cold most of the time. Would stay there again.

8

Mario

16 Aug 2025

·

Stayed 3 nights

Everything excellent, except awful breakfast, no options and no refill

8

DIANA

16 Aug 2025

·

Stayed 5 nights

Overall very good!! Only hiccup would be the breakfast service. Service was poor, very low pace and not very well attended. Food came in small batches not sufficient to cover the whole line of guests waiting in line. My stay was during the week, i cannot imagine how crowded would be during weekends.

10

Chung

6 Jul 2024

·

Stayed 3 nights

We often stay at the Hilton Garden Inn adjacent to the Metro Station. Home2 Suites Hilton was cheaper and offered breakfast - and a short walk to the CTA station. After reading some of the reviews, I was expecting possible problems- that never occurred! The breakfast was especially nice to have every morning. The pre-made breakfast sandwiches and omelets were delicious. I liked having many other breakfast options, as well. It was nice to have the kitchenette in our room. Everyone we spoke to was very personable and professional. We will certainly return!

10

Helen

8 Oct 2024

·

Stayed 1 night

Property was nice and location worked perfect For our event in Chicago. Our room was comfortable and clean. Disappointed with breakfast. Almost out of everything all morning, not enough seating and what was available was cold

8

Samuel

3 Oct 2025

·

Stayed 4 nights

Nice hotel, room is modern and clean. Breakfast was very disappointing for that price.

4

Glenel

25 May 2025

·

Stayed 1 night

Public bathroom that is on the main floor only had 1 out of 3 stalls working. It took 15 minutes to use. The elevators were so slow, you waited forever and could only have 6 people max or they’d break down. Breakfast was horrible, there wasn’t enough food to feed the people. Worst stay I’ve had at a Hilton property

8

Michael

23 Jun 2025

·

Stayed 5 nights

The dining area for morning breakfast was always congested and cramped. This often resulted in a stress on kitchen services. Needs improvement.

8

Sasha

17 Jun 2025

·

Stayed 5 nights

I like that the hotel was centrally located and also not too far from the experiences. It was convenient in that regard. I would like there to be more breakfast options.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $155	2 $178	3 $198	4 $198	5 $207	6 $281	7 $398
8 $184	9 $166	10 $166	11 $166	12 $166	13 $205	14 $258
15 $181	16 $202	17 $243	18 $215	19 $181	20 $197	21 $261
22 $121	23 $124	24 $122	25 $134	26 $142	27 $176	28 $184
29 $181	30 $221

Su	Mo	Tu	We	Th	Fr	Sa
		1 $250	2 $240	3 $188	4 $204	5 $204
6 $134	7 $133	8 $134	9 $134	10 $133	11 $169	12 $169
13 $134	14 $133	15 $133	16 $133	17 $134	18 $170	19 $171
20 $133	21 $134	22 $134	23 $133	24 $133	25 $170	26 $169
27 $151	28 $151	29 $151	30 $180	31

Home2 Suites by Hilton Chicago River North

Prices for Home2 Suites by Hilton Chicago River North

Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom

Studio Suite, 1 King Bed

Studio, 1 Queen Bed, Accessible, Bathtub (City View)

Studio Suite, 1 Queen Bed, Accessible, Bathtub

Studio, 1 Queen Bed, Accessible (Roll-In Shower)

Studio Suite, 1 Queen Bed

Studio Suite, 1 King Bed, Accessible, Bathtub

Studio Suite, 1 Queen Bed, Accessible (Hearing)

Studio, 1 King Bed, Accessible (Hearing)

Suite, 1 King Bed, Accessible, City View (Roll-In Shower, Hearing & Mobility)

Studio Suite, 1 King Bed, City View

Studio Suite, 1 King Bed, Accessible (Roll-In Shower)

Suite, 1 Bedroom, City View

Studio, 1 Queen Bed, Accessible, City View

Suite, 1 King Bed, Accessible (Hearing)

Guest reviews of Home2 Suites by Hilton Chicago River North

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Home2 Suites by Hilton Chicago River North

Prices for upcoming dates

Business details