Is parking available at the property?

Limited covered parking is available on-site. Valet parking is also offered for a surcharge of USD 22.00 per day, which includes in/out privileges.

Is breakfast offered, and what type is it?

A complimentary buffet breakfast is served daily, providing a variety of options to start the day.

Does the property allow pets?

Pets are allowed at the property with a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 15:00, and check-out is at 11:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers several accessibility features including elevators, stair-free paths to the entrance, wheelchair-accessible facilities, and a wheelchair-accessible pool. Additionally, the registration desk and meeting spaces are also wheelchair accessible.

What is the location of the property in relation to key landmarks?

The hotel is located in downtown Winston-Salem, just 0.2 miles from Benton Convention Center and 0.3 miles from Frank L. Horton Museum Center. It is a 3-minute drive from Wake Forest University Baptist Medical Center and 7 minutes from Hanes Mall.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available for guests to enjoy. The operational hours are not specified, so it is recommended to inquire directly for details.

What are the policies for guests staying with children?

Children are welcome at the property. There is no specified minimum age for children to stay for free.

What are the policies regarding extra beds and cribs?

Cribs and rollaway beds are available for an additional fee. Advance request or confirmation may be required for these items.

Hampton Inn & Suites Winston-Salem Downtown

Average nightly price at Hampton Inn & Suites Winston-Salem Downtown by month, last 12 months (USD)
Month	Average price
January	US$113
February	US$118
March	US$141
April	US$191
May	US$219
June	US$137
July	US$146
August	US$146
September	US$135
October	US$176
November	US$127
December	US$95

What guests think

Across recent reviews, Hampton Inn & Suites Winston-Salem Downtown stands out for a central, walkable location and generally clean, comfortable stays, while mixed feedback focuses on breakfast quality and occasional room or hallway noise.

Guests consistently describe the staff as welcoming and helpful. Parking draws the most criticism, with many noting paid valet requirements, tight spaces, or confusing self-parking nearby. Facilities include a pleasant pool and on-site bar, while room feedback mentions loud A/C at times, very high beds or limited storage, finicky TVs, and traffic noise. Overall, a reliable base for visiting Winston-Salem.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities include a pleasant pool and an on-site bar, but parking draws the most complaints: many report paid valet, tight spaces, and confusing or limited self-parking nearby.

Related guest reviews

10

Starlett

18 Jun 2025

·

Stayed 1 night

4th year in a row we have stayed here on our way to OIB. They have always been very friendly and accommodating. Nice bar and great breakfast. Pool is warm and clean. This staff understands hospitality and customer service.

10

Dave

21 Nov 2025

·

Stayed 1 night

Very Nice Hotel, Room, Breakfast was very good, room is decorated nicely. Bathroom was so so and even tho some modern entities, the shower it self and a couple of other things could be upgraded. Only down fall in my opinion is having to pay for valet parking, overnight parking of $22 was not nice, and if the website stated I needed to use this I would have stayed at a different hotel.

8

Julie

19 Aug 2024

·

Stayed 3 nights

Good downtown hotel at a good price. Good service & breakfast. Parking is a nuisance.

10

HUGO

20 Jul 2025

·

Stayed 6 nights

Excellent location and very friendly staff. One problem is that the only parking option is valet at $22 ovetnight.

10

David

20 Aug 2024

·

Stayed 1 night

Staff was very nice. Bar open later was nice.

10

Jolayne

9 Nov 2024

·

Stayed 2 nights

We love the Hampton inn and suites in Winston-Salem! Valet is so reasonable; breakfast and coffee are both great; fitness room is well-equipped; suite rooms are huge and the bed is ultra comfortable.

10

Kevin

18 Aug 2024

·

Stayed 1 night

Super easy and comfortable stay. Valet parking is $22… FYI.

2

Jeremy

17 Aug 2024

·

Stayed 2 nights

$22 plus tips for parking. 15-20 minute wait to get your car. It appears they have more parking options when booking but there is no free parking at all. Hampton Inn suggested canceling our room and paying the penalty OR pay the lot down the street that charges $10 per entrance. I rarely say never again but NEVER again would I stay at this hotel. I was to change my factually correct review because I was too mean. Too bad Hampton isn’t forced to be more clear on their parking.

8

Stacey

18 Apr 2024

·

Stayed 1 night

Clean hotel. Great location. Friendly staff. Horrible parking. Ruined the day because our only choice was valet and I don’t want them parking my car.

10

Amanda

14 Aug 2024

·

Stayed 1 night

Great outdoor pool and super clean facilities!

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews frequently praise very clean rooms and common areas. A few guests noted mildew odors, dusty spots, or missed housekeeping during multi-night stays.

Related guest reviews

6

Jennifer

5 Apr 2025

·

Stayed 2 nights

The property was in a great location however the room smelled of mildew and the bathroom floor could have been cleaner.

10

S

27 Jul 2025

·

Stayed 1 night

Property very clean. Check-in seamless and fresh cookies were great. Breakfast food was cold. There was no waffle mix but oatmeal and other cold options ok

10

Victoria

14 May 2025

·

Stayed 1 night

Great property, awesome scenery, clean establishment, great staff and very convenient.

10

Chenile

13 May 2025

·

Stayed 1 night

beautiful hotel, clean and quiet

10

Alicia

12 May 2025

·

Stayed 2 nights

The hotel was very nice, rooms were clean

4

Barbara

18 Apr 2023

·

Stayed 1 night

Room was not clean. Outside of property needs near entrance needs to be cleaned around trash can and bench.

10

LEA

18 Sept 2025

·

Stayed 1 night

Staff was great and very clean

6

Beth

14 Sept 2025

·

Stayed 2 nights

Didn’t feel comfortable at all walking the streets around this hotel. For sure not after dark. Hotel was very humid feeling, felt unclean. Will not stay here again.

8

Daniel R

11 May 2025

·

Stayed 2 nights

Overall good stay. The only negative was that it's vallet parking only. Would not have picked that place if vallet parking was the only option. The room was also kinda dusty.

10

Jaime

31 May 2024

·

Stayed 2 nights

Great staff. Clean hotel.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern, spacious, and generally comfortable, with attractive decor and some nice views. However, several mention loud or drafty A/C, very high beds or limited storage, finicky TVs, and traffic or hallway noise.

Related guest reviews

6

Amanda

20 Jul 2025

·

Stayed 1 night

Arrived at 3pm, no rooms were ready. Ended up getting a suite b/c it was the only option available. A/C unit made a loud rattling sound when it would turn on.

10

Monica

21 Mar 2025

·

Stayed 1 night

Room was fresh in appearance, clean and the beds/pillows were comfortable. Staff was friendly and helpful.

6

marti

8 Oct 2023

·

Stayed 1 night

The location was great. The internet horrible. The bed to hard. The tv rotten.

10

Douglas

8 Aug 2025

·

Stayed 2 nights

Central city-center location was perfect for exploring Winston-Salem on foot. Hotel is quite new with modern facilities and spacious, tastefully decorated rooms. Front desk staff and valet parking attendants were exceptionally welcoming and professional.

10

Dana

12 Sept 2025

·

Stayed 2 nights

Stayed here for college drop off. Staff was incredible and hospitable. Very clean and large rooms. They even stored some packages for me ahead of our arrival. Great little bakery, Camino right around the corner. Highly recommend.

8

Beth

25 Aug 2025

·

Stayed 5 nights

You could not find better, friendlier, more helpful staff! From the parking valets to the front desk clerks to the breakfast ladies - everyone was wonderful! The hotel is on the edge of downtown, by the Kaladeium, within easy walking to multiple great restaurants, shopping, parks, and Sawtooth School of Visual Arts. It is not far from historic Old Salem. My two complaints - and the reasons for only four stars - are the complete lack of any sort of dresser or drawers to put clothes in, and the incredibly high beds. Seriously- it felt like a mixture of rock climbing and gymnastics every time I got in bed. It left my friend in stitches she was laughing so hard. They need to include secure step stools so shorter guests can get in bed!!

8

Tina

18 Oct 2023

·

Stayed 4 nights

If you stay on the Cherry Street side - this hotel is VERY noisy with traffic. The staff really should get 10 stars - very kind and attentive.

8

Samantha

1 Apr 2025

·

Stayed 3 nights

The room was very neat. The breakfast was just ok. The pillows are super thin and I had to request extra. This request was late at night after housekeeping went home so the front desk brought them up to us. The biggest frustration was the AC/Heating unit. The direction of the air was directly on us in bed and didn't circulate very well. Having the A/C blow directly on my head caused me to be congested but the alternative was being hot while trying to sleep.

10

Veronica

5 Oct 2024

·

Stayed 1 night

I loved the room, nice location. I missed if they had said there was no onsite parking other than valet (paid). The other parking was close though. I was able to choose a room and I chose a great view. The whole phone as a key thing is a neat idea. But the execution sucks. The room was not smart like they said it would be. I couldn't change temps, channels, or make light adjustments. Perhaps later these options will come into play. Also. The key turned off before I had checked out fully. Thankfully, I had the physical card. Overall, I would choose the property again and would recommend.

8

Margaret

6 Apr 2025

·

Stayed 1 night

I liked the location and helpfulness of staff. Rooms were quiet and clean. Unfortunately our air conditioner had a horrible rattle every time the fan cut on and so were up all night. I was a little disappointed with the breakfast servings....usually there is some prepared fruit and a better selection of pastries. Also the faucet in the room bathroom was not screwed in completely and turned when used.

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AI-generated summary based on recent guest reviews

Service

Service is a standout, with numerous mentions of welcoming, helpful staff across valet, front desk, and breakfast teams. A small number reported unfriendly interactions or slow resolution of issues.

Related guest reviews

2

Karen

8 Dec 2023

·

Stayed 1 night

They charge for parking. It took us approx 50 minutes to check out because their new system to charge for parking was not working. After a long wait we didn’t get charged but lost time. We had plans that morning but we had to cancel bc checkout took to long. The soap dispenser in the shower was broken so no soap to use.

10

Briea

12 Nov 2024

·

Stayed 2 nights

Super friendly staff. It was a busy weekend so baggage carts weren’t always available. Staff was super nice and helped take our bags up.

10

Isabella

11 Sept 2025

·

Stayed 1 night

The valet parking was fast and easy to use. The front desk staff especially when we checked in, was excellent. Very friendly and kind staff

10

mimi

10 Dec 2025

·

Stayed 4 nights

The room was clean and orderly. At the time we arrived, we was greeted by the valet, the Manager of that division. He was very respectful, personable, and understanding. Then both of the desk clerks we communicated with were exactly the same. Very helpful and both were conscientious . Only place we will stay when visiting N. Carolina. The last place we stayed last year, Not a Hampton..we had to park around back because I have a therapy small dog due to disability. It was extremely scary because we never saw a security guard and when someone would use the keycard, another person would enter behind them unbenounced to them. People, who seemed to be homeless would hang out near the door. It's a hotel not that far from your location. If the Hampton Inn is an example of all Hampton Inns in various states, we will definitely choose Hampton Inns. Thank you.

6

Todd

17 Apr 2024

·

Stayed 3 nights

The front desk staff was unfriendly except the person on duty at check out. The valets were friendly. Our in room phone was broken and never fixed despite reporting it. Breakfast was ok.

10

Vanessa

26 Dec 2024

·

Stayed 2 nights

Friendly staff, clean room, excellent service. This was a business trip that did not feel so "business-ey". Will book again.

10

Demetric

4 Nov 2025

·

Stayed 2 nights

My stay was great. The staff was friendly infirmative and very helpful

10

Sonji

9 Jun 2025

·

Stayed 2 nights

We had a large party for a graduation weekend (10 rooms). The staff were extremely accommodating and friendly. Valet parking was a breeze and everything was within walking distance. It was very clean and the rooms were well appointed. Breakfast was tasty.

2

Tayjes

18 May 2023

·

Stayed 1 night

Bad front desk service.

10

Crystal

10 Jul 2025

·

Stayed 1 night

I had a great experience during my recent stay, and I want to recognize Will at the front desk for his outstanding service. From the moment I arrived, he was warm, professional, and incredibly helpful. He made check-in seamless and truly went above and beyond to ensure everything was perfect. It's clear he takes pride in his work, and it made a big difference. I also want to give a shoutout to the Willy with the valet team for making my visit so smooth and enjoyable. Service like this is what sets a hotel apart!

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AI-generated summary based on recent guest reviews

Location

Downtown location is walkable to restaurants, the convention center, and Old Salem, with easy access to city sights. A few guests felt uneasy walking nearby at night.

Related guest reviews

10

Douglas

8 Aug 2025

·

Stayed 2 nights

Central city-center location was perfect for exploring Winston-Salem on foot. Hotel is quite new with modern facilities and spacious, tastefully decorated rooms. Front desk staff and valet parking attendants were exceptionally welcoming and professional.

10

Lindsey

30 Nov 2024

·

Stayed 1 night

We spent a night here to attend an event at the convention center. It was so close, about two blocks. The room was super clean and smelled nice. The valet is $22 but there is a public parking garage practically next door. I would definitely come back.

10

Tito

6 Sept 2024

·

Stayed 2 nights

The staff, property, and location was perfect for me. It was about a 5 minute walk to the Benton convention center. I felt safe day and night while walking around alone. There were quite a few restaurants in walking distance. I will use this location again in the future and highly recommend.

10

James

30 Sept 2025

·

Stayed 1 night

Easy to get to. Lots of dining options within one to two blocks

10

William

4 Sept 2023

·

Stayed 2 nights

Great location.

10

Beatrice

15 Jun 2024

·

Stayed 1 night

Great place to stay and plenty of things to do within walking distance

8

Vanessa

15 Oct 2025

·

Stayed 3 nights

Hotel was conveniently located for us to walk to several different breweries as well as to the Strollway that leads to Old Salem.

8

CARYN

18 Aug 2025

·

Stayed 2 nights

This hotel is in a perfect location for navigating Winston-Salem. We were able to park and walk everywhere, even to Old Salem. There were ample restaurants to choose from in the walkable area. My only frustration was the price for parking. I noticed there were parking garages in the area, and I wondered if I would have been better off parking off property. The valet service and staff were nice, though. It's a trade-off for sure.

6

Beth

14 Sept 2025

·

Stayed 2 nights

Didn’t feel comfortable at all walking the streets around this hotel. For sure not after dark. Hotel was very humid feeling, felt unclean. Will not stay here again.

10

Nikeshia

14 Aug 2025

·

Stayed 1 night

Very accessible to restaurants, bars and the museum..

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is mixed: many enjoyed tasty, plentiful options and waffles, while others found items cold, repetitive, or limited on certain mornings.

Related guest reviews

10

Starlett

18 Jun 2025

·

Stayed 1 night

4th year in a row we have stayed here on our way to OIB. They have always been very friendly and accommodating. Nice bar and great breakfast. Pool is warm and clean. This staff understands hospitality and customer service.

10

Carol

29 May 2024

·

Stayed 1 night

Very clean even the check in area smelled amazing. Courteous and kind staff. Valet parking. Very pet friendly. Comfortable beds. Bath products smelled awesome. Quiet room. Breakfast was delicious. An array of choices.

10

Dave

21 Nov 2025

·

Stayed 1 night

Very Nice Hotel, Room, Breakfast was very good, room is decorated nicely. Bathroom was so so and even tho some modern entities, the shower it self and a couple of other things could be upgraded. Only down fall in my opinion is having to pay for valet parking, overnight parking of $22 was not nice, and if the website stated I needed to use this I would have stayed at a different hotel.

10

Dana

12 Sept 2025

·

Stayed 2 nights

Stayed here for college drop off. Staff was incredible and hospitable. Very clean and large rooms. They even stored some packages for me ahead of our arrival. Great little bakery, Camino right around the corner. Highly recommend.

10

S

27 Jul 2025

·

Stayed 1 night

Property very clean. Check-in seamless and fresh cookies were great. Breakfast food was cold. There was no waffle mix but oatmeal and other cold options ok

10

Ernest

13 Sept 2025

·

Stayed 4 nights

My only issue is a slightly repetitive breakfast menu & showers you can easily break your neck in. I suggest putting a non-slip coating on the tubs. Not a big deal, but I will be back EJL.

10

David

22 Jun 2024

·

Stayed 1 night

Loved being downtown and the delicious breakfast. Would recommend.

8

Gilbert

18 Mar 2023

·

Stayed 1 night

We had an accessible room with walk-in shower, which was comfortable and worked very well. My greatest disappointment was the breakfast: The included breakfast at all similar hotels is not great, but the quality at this Hampton was particularly bad. Scrambled eggs that were so watery (not runny, watery!) it was like they'd been rinsed in water. No bacon - only "sausage" that resembled a cut up hotdog wiener. No regular coffee - just decaf. And this was at 7:30 AM when they did not seem to be busy. Seems that Hampton, like everyone else, is trying to get by providing even less value for their inflated prices. Last year they provided valet parking for $20 a day - now they don't have valet parking, but they charge $18 for the privilege of finding your own space. We'll be looking elsewhere in the future.

8

Helen

7 Nov 2025

·

Stayed 2 nights

The maintenance man was very kind and did all he could for the awful TV system. He was wonderful. Unfortunately the TV cable system was extremely awful. I company like this should have better cable. The room and staff were great. Breakfast was edible could of had a few more options.

10

Sonji

9 Jun 2025

·

Stayed 2 nights

We had a large party for a graduation weekend (10 rooms). The staff were extremely accommodating and friendly. Valet parking was a breeze and everything was within walking distance. It was very clean and the rooms were well appointed. Breakfast was tasty.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4 $143	5 $203	6 $213	7 $173	8 $174	9 $164	10 $219
11 $133	12 $195	13 $372	14 $379	15 $337	16 $419	17
18 $368	19 $300	20 $226	21 $221	22 $177	23 $208	24 $208
25 $132	26 $130	27 $144	28 $273	29 $311	30 $472	31

Su	Mo	Tu	We	Th	Fr	Sa
1 $121	2 $128	3 $135	4 $205	5 $253	6	7
8 $222	9 $142	10 $137	11 $149	12 $151	13 $229	14 $211
15 $145	16 $123	17 $125	18 $139	19 $133	20 $167	21 $168
22 $114	23 $114	24 $115	25 $118	26 $149	27 $265	28 $252
29 $132	30 $120

Hampton Inn & Suites Winston-Salem Downtown

Prices for Hampton Inn & Suites Winston-Salem Downtown

Monthly average prices

About this property

Location

Room options

Studio, 2 Queen Beds, Refrigerator & Microwave (Wet Bar)

Room, 2 Queen Beds, Refrigerator & Microwave

Studio, 2 Queen Beds, Accessible, Bathtub

Room, 1 King Bed, Refrigerator & Microwave

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Studio, 1 King Bed, Refrigerator & Microwave (Wet Bar)

Studio, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower, Hearing)

Guest reviews of Hampton Inn & Suites Winston-Salem Downtown

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn & Suites Winston-Salem Downtown

Prices for upcoming dates