TRU BY Hilton Edmonton Windermere

Free parking and comp breakfast is a bonus. I observed two breakfast undertakings and were most impressed with the staff on duty. The 2 ladies kept up with replenishing breakfast items, quickly cleared and cleaned vacant tables, kept the bench cushions decor intact, and refilled the coffee station in a timely manner. If I may ask, please reward both with a bonus for their dedication, efficiency and jobs well done. My one recommendation is let guests know about having to telephone for “make up room” service. Being unaware, we were surprised when our room wasn’t done upon return during the day. No big deal, we retrieved fresh towels from the front desk. We totally loved and appreciated the 24 hours coffee centre. The open pool table was an added touch. The only drawback was kids taking over and monopolizing the table throughout the day and night. Perhaps a sign could be posted regarding fairness and consideration for other hotel guests. Another plus is the public microwave for guests use, to which we took full advantage of. Thank you for our comfortable stay. Will definitely be back. 10/10.

Great stay! Breakfast was good.

very clean and feel welcome at the reception. Thankful for the breakfast,

Over all experience was great. Room was a bit small but hardly a problem. Easy to access west Ed mall.

Staff was friendly. Pillow was dirty. Microwave downstairs had a strong smell. Decaf coffee in afternoon was cold. Coffee in morning was also cold. Great staff but lack of amenities and convenience not worth it