Lock & Key Hotel
US$121
/ night
Avg. for October
Prices for Lock & Key Hotel
Select dates to see prices and availability
US$121
/ night
Avg. for October
Monthly average prices
Nightly prices at Lock & Key Hotel average US$57 in the cheapest month (January) and US$147 in the most expensive month (November), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$57 |
| May | US$78 |
| June | US$95 |
| July | US$85 |
| August | US$107 |
| September | US$86 |
| October | US$121 |
| November | US$147 |
J
M
J
J
A
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Oct · US$121
O
N
Most expensive: November (~US$147)
Cheapest: January (~US$57)
About this property
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Amenities
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Business amenities
Featured amenities include luggage storage and a safe deposit box at the front desk.
Dining
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available for a fee.
Rooms
Stay in one of 14 guestrooms featuring Smart televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Location
With a stay at Lock & Key Hotel, you'll be centrally located in Liverpool, steps from Liverpool ONE and 9 minutes by foot from Royal Albert Dock. This hotel is 3 mi (4.9 km) from Anfield Stadium and 16 mi (25.8 km) from Cheshire Oaks Designer Outlet.
What's nearby
Liverpool ONE(0.1 Miles)
Concert Square(0.2 Miles)
Chavasse Park(0.3 Miles)
Jeffs of Bold Street(0.3 Miles)
Liverpool Playhouse(0.3 Miles)
FACT(0.4 Miles)
St John's Beacon(0.4 Miles)
Merseyside Maritime Museum(0.4 Miles)
Royal Court Theatre(0.4 Miles)
Cavern Club(0.5 Miles)
Royal Albert Dock(0.5 Miles)
Liverpool John Moores University, Mount Pleasant Campus(0.5 Miles)
St. George's Hall(0.5 Miles)
The Beatles Story Museum(0.6 Miles)
Hope Street(0.6 Miles)
John Lennon Airport (LPL)(8 Miles)
Chester (CEG-Hawarden)(36.1 Miles)
Manchester Airport (MAN)(36.2 Miles)
Free wi-fi
Safe-deposit box
Luggage storage
Free parking
Breakfast Available (surcharge)
Concierge Services
Location
15-17 Duke Street, Ropewalks, Liverpool, England, United Kingdom
Liverpool ONE (0.1 Miles)
Concert Square (0.2 Miles)
Chavasse Park (0.3 Miles)
Jeffs of Bold Street (0.3 Miles)
Liverpool Playhouse (0.3 Miles)
FACT (0.4 Miles)
Room options
26
Standard Double Twin
Room details
1 Double Bed
2 Single Beds
Sleeps 2
203 ft²
HeatingWi-Fi (Free)Private Bathroom
29
Spacious Double Twin
Room details
1 Double Bed
2 Single Beds
Sleeps 2
248 ft²
HeatingWi-Fi (Free)Private Bathroom
12
Cozy Double
Room details
1 Double Bed
Sleeps 2
161 ft²
HeatingWi-Fi (Free)Private Bathroom
Guest reviews of Lock & Key Hotel
9
Superb
Based on 1,619 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Across recent reviews, travellers describe Lock & Key Hotel as a centrally located boutique stay with friendly, helpful staff, comfortable rooms for many guests, and a lively on site bar, though experiences vary depending on room and weekend city noise.
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What guests think
Across recent reviews, travellers describe Lock & Key Hotel as a centrally located boutique stay with friendly, helpful staff, comfortable rooms for many guests, and a lively on site bar, though experiences vary depending on room and weekend city noise.
Many guests praise the cooked to order breakfast. Common drawbacks include small or open showers that wet the floor, occasional damp odours and worn fittings, and inconsistent housekeeping. There is no lift and stairs can be challenging, and room temperatures can run hot or cold. Expect a characterful, central base with warm service and a few quirks.
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AI-generated summary based on recent guest reviews
Facilities
The on site bar is popular with guests, and nearby Q Park parking is available with a hotel discount. There is no lift and stairs challenge some travellers, limiting accessibility.
Related guest reviews
10
Emily
19 Feb 2024
·
Stayed 1 night
Great hotel, in a good location right near L1 Lovely staff, clean room and good bar. I would definitely recommend!
Great hotel, in a good location right near L1 Lovely staff, clean room and good bar. I would definitely recommend!
10
Andrew
24 Feb 2024
·
Stayed 1 night
Saturday stay in Liverpool - great loactaion, clean and friendly staff. Highly recommend staying - Q Park parking with 20% off if you book in advance. We will return!!
Saturday stay in Liverpool - great loactaion, clean and friendly staff. Highly recommend staying - Q Park parking with 20% off if you book in advance. We will return!!
4
CURTIS
15 Oct 2024
·
Stayed 1 night
Booked 2 rooms for 1 night. My mother is disabled and the hotel were not able to offer a ground floor room. They also have no lift and no accessibility measures in place at all. My room was on the top floor and smells really badly of dame, so much so that its saturated all of my cloths for days, even after they had been washed. As the hotel weren't able to offer an alternative room for a disabled woman, unlkly that they would have a replacement for a damp room so i didn't ask, we had also arrived late in the day and were there only 1 night for a funeral. I don't know who has written all of the reviews for this hotel but my experience was not good at all. Even without the damp and accessibility issues, the rooms were nicely decorated but average at best. Had a kettle but nowhere to plug it in and a leaky shower. Id give this place a miss.
Booked 2 rooms for 1 night. My mother is disabled and the hotel were not able to offer a ground floor room. They also have no lift and no accessibility measures in place at all. My room was on the top floor and smells really badly of dame, so much so that its saturated all of my cloths for days, even after they had been washed. As the hotel weren't able to offer an alternative room for a disabled woman, unlkly that they would have a replacement for a damp room so i didn't ask, we had also arrived late in the day and were there only 1 night for a funeral. I don't know who has written all of the reviews for this hotel but my experience was not good at all. Even without the damp and accessibility issues, the rooms were nicely decorated but average at best. Had a kettle but nowhere to plug it in and a leaky shower. Id give this place a miss.
8
Andrew
18 Mar 2024
·
The hotel's location near the main train stations, Liverpool One shopping district, and the university is convenient. The room was clean and well-maintained, featuring a small desk for working travellers. Although there was no iron or board in the room, the staff promptly provided one upon request. The bar, which also serves breakfast, offers a good selection of drinks at reasonable prices. Breakfast was a la carte and of good quality. The hotel's conversion from an older industrial building gives it character but will present accessibility challenges for some guests. Additionally, there was some noise, but it wasn't a major issue. The staff stood out for their exceptional helpfulness and friendliness.
The hotel's location near the main train stations, Liverpool One shopping district, and the university is convenient. The room was clean and well-maintained, featuring a small desk for working travellers. Although there was no iron or board in the room, the staff promptly provided one upon request. The bar, which also serves breakfast, offers a good selection of drinks at reasonable prices. Breakfast was a la carte and of good quality. The hotel's conversion from an older industrial building gives it character but will present accessibility challenges for some guests. Additionally, there was some noise, but it wasn't a major issue. The staff stood out for their exceptional helpfulness and friendliness.
6
Elizabeth
1 Nov 2024
·
Stayed 1 night
Pros: Friendly staff, comfy rooms, amazing location very central. Cons b: noise issues from party-goers who kept me awake for one hour in the night, I know it's not the hotels fault but maybe they can ask guests to be quiet after a certain time or not let young groups all stay in one room No lift and shower is open so wets the entire bathroom
Pros: Friendly staff, comfy rooms, amazing location very central. Cons b: noise issues from party-goers who kept me awake for one hour in the night, I know it's not the hotels fault but maybe they can ask guests to be quiet after a certain time or not let young groups all stay in one room No lift and shower is open so wets the entire bathroom
10
Anthony
25 Nov 2023
·
Stayed 2 nights
What a little diamond of a hotel, very friendly staff really clean and room 303 was very spacious with everything you need. Very good breakfast selection off a menu from a full English to omelette to a bowl of granola, bar was small but quaint and ideal to have a nice drink in the evening. Public parking just round the corner that I got a discount on from the hotel and could walk to all the sightseeing attractions in Liverpool, highly recommend
What a little diamond of a hotel, very friendly staff really clean and room 303 was very spacious with everything you need. Very good breakfast selection off a menu from a full English to omelette to a bowl of granola, bar was small but quaint and ideal to have a nice drink in the evening. Public parking just round the corner that I got a discount on from the hotel and could walk to all the sightseeing attractions in Liverpool, highly recommend
10
Andrew
9 Mar 2024
·
Stayed 3 nights
Great hotel great breakfast great service the bar boutique is excellent the service in there is fantastic the rooms are great easy access to Liverpool and parking just round the corner is so easy to get to the hotel with your luggage
Great hotel great breakfast great service the bar boutique is excellent the service in there is fantastic the rooms are great easy access to Liverpool and parking just round the corner is so easy to get to the hotel with your luggage
10
Gina
15 Jun 2023
·
Stayed 2 nights
The room was comfortable. There were more stairs than we expected and no elevator. I have issues walking and the stairs were difficult for me but the staff was nice and helpful. We did have a pigeon who decided to sleep on the window sill outside and it was really noisy but the hotel can't be held responsible for the local wildlife. I would not mind staying here again.
The room was comfortable. There were more stairs than we expected and no elevator. I have issues walking and the stairs were difficult for me but the staff was nice and helpful. We did have a pigeon who decided to sleep on the window sill outside and it was really noisy but the hotel can't be held responsible for the local wildlife. I would not mind staying here again.
10
Ian
22 Feb 2024
·
Stayed 1 night
Excellent staff, good rooms that were clean, safe and everything worked well. No real noise. Drinks in bar good price. No real fault to find unless I’m playing the 4 in a bed tv show game.
Excellent staff, good rooms that were clean, safe and everything worked well. No real noise. Drinks in bar good price. No real fault to find unless I’m playing the 4 in a bed tv show game.
8
Carl
8 Jun 2023
·
Stayed 1 night
This is an very old building with no elevator, so we have to halt our luggage through the stairs. The location of the hotel is very good, close to the shopping mall and the Royal Albert Dock.
This is an very old building with no elevator, so we have to halt our luggage through the stairs. The location of the hotel is very good, close to the shopping mall and the Royal Albert Dock.
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests found areas clean, but several reported damp or mouldy odours, water damage, and tired furnishings. Housekeeping was sometimes cursory.
Related guest reviews
4
Edward
16 Jan 2025
·
Stayed 1 night
The hotel had no food or breakfast options. There were no shampp or shower gel and the shower leaked all.over the floor and into the carpet. Was a mouldy smell all night..
The hotel had no food or breakfast options. There were no shampp or shower gel and the shower leaked all.over the floor and into the carpet. Was a mouldy smell all night..
6
Daniel
6 Jan 2025
·
Stayed 3 nights
Great location, friendly staff. Rooms cleanliness not up to standard of price / what’s advertised / pictures. Daily room cleaning was also cursory. Lots of the furniture looked heavily used. Wasn’t a dealbreaker but given the price and advertising as bespoke/boutique, did not meet expectations.
Great location, friendly staff. Rooms cleanliness not up to standard of price / what’s advertised / pictures. Daily room cleaning was also cursory. Lots of the furniture looked heavily used. Wasn’t a dealbreaker but given the price and advertising as bespoke/boutique, did not meet expectations.
10
Andrew
24 Feb 2024
·
Stayed 1 night
Saturday stay in Liverpool - great loactaion, clean and friendly staff. Highly recommend staying - Q Park parking with 20% off if you book in advance. We will return!!
Saturday stay in Liverpool - great loactaion, clean and friendly staff. Highly recommend staying - Q Park parking with 20% off if you book in advance. We will return!!
10
Anthony
25 Nov 2023
·
Stayed 2 nights
What a little diamond of a hotel, very friendly staff really clean and room 303 was very spacious with everything you need. Very good breakfast selection off a menu from a full English to omelette to a bowl of granola, bar was small but quaint and ideal to have a nice drink in the evening. Public parking just round the corner that I got a discount on from the hotel and could walk to all the sightseeing attractions in Liverpool, highly recommend
What a little diamond of a hotel, very friendly staff really clean and room 303 was very spacious with everything you need. Very good breakfast selection off a menu from a full English to omelette to a bowl of granola, bar was small but quaint and ideal to have a nice drink in the evening. Public parking just round the corner that I got a discount on from the hotel and could walk to all the sightseeing attractions in Liverpool, highly recommend
8
Sharon
18 Apr 2024
·
Stayed 2 nights
Hotel was beautifully decorated and the staff very helpful. The location was very central but this did make it noisy as it was on quite a main road and the glazing and curtains did nothing to dampen the noise. If you book here, bring ear plugs, especially on bin days. Also the en-suite door didn't close fully and having a shower flooded the whole en-suite which is probably why the door didn't fit as there was a lot of water damage to it.
Hotel was beautifully decorated and the staff very helpful. The location was very central but this did make it noisy as it was on quite a main road and the glazing and curtains did nothing to dampen the noise. If you book here, bring ear plugs, especially on bin days. Also the en-suite door didn't close fully and having a shower flooded the whole en-suite which is probably why the door didn't fit as there was a lot of water damage to it.
10
rebecca
17 Mar 2023
·
Stayed 1 night
Our first time to Liverpool, Luke - on reception was so helpful and friendly when I booked and soon ironed out the things I did not understand! We were advised to park at Q Park, just around the corner, this worked well, especially as we were given a discount. A beautiful hotel, wonderfully decorated and clean. A few of the rooms are being updated, staff apologised for this but it did not impact on our stay in any way. A comfy bed, effective radiator, powerful, hot shower and no noise at night, we could not have asked for more. We are definitely hoping to return at some point. Thank you!
Our first time to Liverpool, Luke - on reception was so helpful and friendly when I booked and soon ironed out the things I did not understand! We were advised to park at Q Park, just around the corner, this worked well, especially as we were given a discount. A beautiful hotel, wonderfully decorated and clean. A few of the rooms are being updated, staff apologised for this but it did not impact on our stay in any way. A comfy bed, effective radiator, powerful, hot shower and no noise at night, we could not have asked for more. We are definitely hoping to return at some point. Thank you!
10
Gloria
10 Jul 2023
·
Stayed 4 nights
Very well located to reach the docks, museums and other tourist attractions. Clean and quiet, very nice staff. Really great for a long weekend away.
Very well located to reach the docks, museums and other tourist attractions. Clean and quiet, very nice staff. Really great for a long weekend away.
10
Louise
3 Jan 2023
·
Stayed 19,359 nights
Excellent hotel, clean and friendly staff
Excellent hotel, clean and friendly staff
10
Rachael
9 Jun 2024
·
Stayed 1 night
I think this is the best bed I’ve ever slept in! Room was lovely. Clean, good temp, easy to locate. Staff were really helpful and friendly. Hotel is in a great location and a super price for a last-minute stay over.
I think this is the best bed I’ve ever slept in! Room was lovely. Clean, good temp, easy to locate. Staff were really helpful and friendly. Hotel is in a great location and a super price for a last-minute stay over.
6
Danny
4 Jan 2025
·
Stayed 2 nights
Pros- the staff were very friendly and overall for the price paid the room it was good value. Great location. Cons - the room was tired looking and the bathroom was tiny. It was not water tight meaning the room did smell of damp
Pros- the staff were very friendly and overall for the price paid the room it was good value. Great location. Cons - the room was tired looking and the bathroom was tiny. It was not water tight meaning the room did smell of damp
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AI-generated summary based on recent guest reviews
Rooms
Rooms are often comfortable and sometimes spacious with large, comfy beds. Several reviews cite tiny or open shower layouts that soak the floor, plus occasional noise and temperature issues and some dated fittings or missing/broken amenities.
Related guest reviews
8
Graham
8 Dec 2024
·
Stayed 2 nights
Check in was easy, room 202 is big, the small heater in the corner doesnt really warm the room, so a bit on the cold side. Windows could do with soundproofing as the sound from outside is very audible, didnt really bother us but my bother others. Bathroom is well equipped and large with underfloor heating. The full Lock & Key full breakfast is delicious and worh every penny. The hotel is situated perfectly, 2 minutes from Liverpool One shopping area, 2 minutes from the Albert docks and 15 minutes from the Empire Theatre.
Check in was easy, room 202 is big, the small heater in the corner doesnt really warm the room, so a bit on the cold side. Windows could do with soundproofing as the sound from outside is very audible, didnt really bother us but my bother others. Bathroom is well equipped and large with underfloor heating. The full Lock & Key full breakfast is delicious and worh every penny. The hotel is situated perfectly, 2 minutes from Liverpool One shopping area, 2 minutes from the Albert docks and 15 minutes from the Empire Theatre.
6
Laura
18 Sept 2024
·
Stayed 1 night
The location is good and the staff are friendly. The decor is nice but tired. The shower ran cold and tv didn’t work. The windows looked out onto brick walls. It’s fine for one nights stay.
The location is good and the staff are friendly. The decor is nice but tired. The shower ran cold and tv didn’t work. The windows looked out onto brick walls. It’s fine for one nights stay.
8
JENNIFER
12 Jan 2025
·
Stayed 1 night
This place is good for a pitstop / one night or so. Check in staff were lovely, hotel & room were nice and warm in the winter. As a solo female traveller, the hotel also felt very safe. My room was good for the price, but a couple of added details could have made it great. A bedside lamp so that there was more option than just the ceiling light would be great, and looking at the shower drainage system which is slow - the shower is more of a wet room and the floor could flood easily.
This place is good for a pitstop / one night or so. Check in staff were lovely, hotel & room were nice and warm in the winter. As a solo female traveller, the hotel also felt very safe. My room was good for the price, but a couple of added details could have made it great. A bedside lamp so that there was more option than just the ceiling light would be great, and looking at the shower drainage system which is slow - the shower is more of a wet room and the floor could flood easily.
4
CURTIS
15 Oct 2024
·
Stayed 1 night
Booked 2 rooms for 1 night. My mother is disabled and the hotel were not able to offer a ground floor room. They also have no lift and no accessibility measures in place at all. My room was on the top floor and smells really badly of dame, so much so that its saturated all of my cloths for days, even after they had been washed. As the hotel weren't able to offer an alternative room for a disabled woman, unlkly that they would have a replacement for a damp room so i didn't ask, we had also arrived late in the day and were there only 1 night for a funeral. I don't know who has written all of the reviews for this hotel but my experience was not good at all. Even without the damp and accessibility issues, the rooms were nicely decorated but average at best. Had a kettle but nowhere to plug it in and a leaky shower. Id give this place a miss.
Booked 2 rooms for 1 night. My mother is disabled and the hotel were not able to offer a ground floor room. They also have no lift and no accessibility measures in place at all. My room was on the top floor and smells really badly of dame, so much so that its saturated all of my cloths for days, even after they had been washed. As the hotel weren't able to offer an alternative room for a disabled woman, unlkly that they would have a replacement for a damp room so i didn't ask, we had also arrived late in the day and were there only 1 night for a funeral. I don't know who has written all of the reviews for this hotel but my experience was not good at all. Even without the damp and accessibility issues, the rooms were nicely decorated but average at best. Had a kettle but nowhere to plug it in and a leaky shower. Id give this place a miss.
8
Sarah
8 Feb 2024
·
Stayed 2 nights
Lovely room but v hot at night despite the winter weather outside. Breakfast doesn’t start until 8 am which is limiting for early meetings
Lovely room but v hot at night despite the winter weather outside. Breakfast doesn’t start until 8 am which is limiting for early meetings
8
Sharon
18 Apr 2024
·
Stayed 2 nights
Hotel was beautifully decorated and the staff very helpful. The location was very central but this did make it noisy as it was on quite a main road and the glazing and curtains did nothing to dampen the noise. If you book here, bring ear plugs, especially on bin days. Also the en-suite door didn't close fully and having a shower flooded the whole en-suite which is probably why the door didn't fit as there was a lot of water damage to it.
Hotel was beautifully decorated and the staff very helpful. The location was very central but this did make it noisy as it was on quite a main road and the glazing and curtains did nothing to dampen the noise. If you book here, bring ear plugs, especially on bin days. Also the en-suite door didn't close fully and having a shower flooded the whole en-suite which is probably why the door didn't fit as there was a lot of water damage to it.
6
Fiona
17 Jun 2023
·
Stayed 3 nights
This was my first time at the hotel and I was disappointed. I stayed 3 nights and the room I had was very hot and extremely noisy as a family live next door and their courtyard was outside the window. I did not sleep for the 3 nights. Also the room was not adequate, there were no tea / coffee making facilities until the third day, no water or fridge, no glasses to drink from and it was very basic. I also was surprised there was no bedside table and the plug by the bed was not accessible. The receptionist apologised but this did not really compensate the inadequacies. On a positive I had breakfast 1 day and it was very nice.
This was my first time at the hotel and I was disappointed. I stayed 3 nights and the room I had was very hot and extremely noisy as a family live next door and their courtyard was outside the window. I did not sleep for the 3 nights. Also the room was not adequate, there were no tea / coffee making facilities until the third day, no water or fridge, no glasses to drink from and it was very basic. I also was surprised there was no bedside table and the plug by the bed was not accessible. The receptionist apologised but this did not really compensate the inadequacies. On a positive I had breakfast 1 day and it was very nice.
10
Michael
1 Mar 2024
·
Stayed 1 night
The shower was constructed so that it would always flood the bathroom floor, the shower worked well but was too open to the bathroom
The shower was constructed so that it would always flood the bathroom floor, the shower worked well but was too open to the bathroom
10
Rachael
9 Jun 2024
·
Stayed 1 night
I think this is the best bed I’ve ever slept in! Room was lovely. Clean, good temp, easy to locate. Staff were really helpful and friendly. Hotel is in a great location and a super price for a last-minute stay over.
I think this is the best bed I’ve ever slept in! Room was lovely. Clean, good temp, easy to locate. Staff were really helpful and friendly. Hotel is in a great location and a super price for a last-minute stay over.
10
Darron
17 Nov 2023
·
Stayed 1 night
Another superb stay at Lock & Key. Always one of our 2/3 go to’s when in Liverpool. Nicely decorated room with everything we could ever possibly need. Huge Bed in a very spacious room. Staff brilliant as always and couldn’t do enough for us. Great location around local amenities.
Another superb stay at Lock & Key. Always one of our 2/3 go to’s when in Liverpool. Nicely decorated room with everything we could ever possibly need. Huge Bed in a very spacious room. Staff brilliant as always and couldn’t do enough for us. Great location around local amenities.
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AI-generated summary based on recent guest reviews
Service
Service is consistently praised as friendly, welcoming and helpful, with staff frequently going the extra mile. One reviewer reported unanswered emails after their stay.
Related guest reviews
10
Elizabeth
29 Jun 2023
·
Stayed 1 night
Great room - good service and good value
Great room - good service and good value
10
Maria
27 Nov 2024
·
Stayed 1 night
Perfect location for city centre, less than 5 minute was to John Lewis. Always a warm welcome and perfect breakfast.
Perfect location for city centre, less than 5 minute was to John Lewis. Always a warm welcome and perfect breakfast.
4
Gary
10 Mar 2025
·
Stayed 1 night
Very disappointing stay. Kept up due to noise all night; left at 5am. Shower was unusable as the temperature control was broken. Bed very uncomfortable. Emailed the hotel several times asking to discuss but never got a reply so I am afraid I am left with no choice but to post this review. Staff were very friendly to be fair.
Very disappointing stay. Kept up due to noise all night; left at 5am. Shower was unusable as the temperature control was broken. Bed very uncomfortable. Emailed the hotel several times asking to discuss but never got a reply so I am afraid I am left with no choice but to post this review. Staff were very friendly to be fair.
10
Rita
21 Sept 2023
·
Stayed 3 nights
Our stay at Lock and Key was incredible. Right in the middle of the city centre so no need for an Uber or taxi. Luke was very kind to help assist us in getting medical attention when we arrived with a small emergency. Very kind and friendly staff! Would definitely recommend staying here and would return in the future!
Our stay at Lock and Key was incredible. Right in the middle of the city centre so no need for an Uber or taxi. Luke was very kind to help assist us in getting medical attention when we arrived with a small emergency. Very kind and friendly staff! Would definitely recommend staying here and would return in the future!
10
Stuart
18 Sept 2023
·
Stayed 1 night
A lovely hotel and the team there was supportive and attentive. Really friendly atmosphere from the moment we arrived.
A lovely hotel and the team there was supportive and attentive. Really friendly atmosphere from the moment we arrived.
10
Haneef
12 Dec 2024
·
Stayed 1 night
The receptionist Indira made our stay so enjoyable by making sure we got everything we needed. Excellent customer care!
The receptionist Indira made our stay so enjoyable by making sure we got everything we needed. Excellent customer care!
8
Bethan
13 Apr 2023
·
Stayed 1 night
Great size room and convenient location. The receptionist, Luke, was very friendly and extremely helpful in sorting out my request to change our room when our number of guests changed. WOuld stay again
Great size room and convenient location. The receptionist, Luke, was very friendly and extremely helpful in sorting out my request to change our room when our number of guests changed. WOuld stay again
10
Christopher
14 Feb 2024
·
Stayed 1 night
Anya (I’m hoping that’s how you spell her name) on the front desk was very warm and welcoming and deserves the highest praise. Will definitely book again if I’m in Liverpool!
Anya (I’m hoping that’s how you spell her name) on the front desk was very warm and welcoming and deserves the highest praise. Will definitely book again if I’m in Liverpool!
10
rebecca
17 Mar 2023
·
Stayed 1 night
Our first time to Liverpool, Luke - on reception was so helpful and friendly when I booked and soon ironed out the things I did not understand! We were advised to park at Q Park, just around the corner, this worked well, especially as we were given a discount. A beautiful hotel, wonderfully decorated and clean. A few of the rooms are being updated, staff apologised for this but it did not impact on our stay in any way. A comfy bed, effective radiator, powerful, hot shower and no noise at night, we could not have asked for more. We are definitely hoping to return at some point. Thank you!
Our first time to Liverpool, Luke - on reception was so helpful and friendly when I booked and soon ironed out the things I did not understand! We were advised to park at Q Park, just around the corner, this worked well, especially as we were given a discount. A beautiful hotel, wonderfully decorated and clean. A few of the rooms are being updated, staff apologised for this but it did not impact on our stay in any way. A comfy bed, effective radiator, powerful, hot shower and no noise at night, we could not have asked for more. We are definitely hoping to return at some point. Thank you!
10
Tom
16 Apr 2024
·
Stayed 1 night
lovely hotel, very friendly staff in the hotel and the bar, couldnt do enough for you, great location, cool part of town away from the usual idiots, recommendations for dinner in a near by market which was amazing!
lovely hotel, very friendly staff in the hotel and the bar, couldnt do enough for you, great location, cool part of town away from the usual idiots, recommendations for dinner in a near by market which was amazing!
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AI-generated summary based on recent guest reviews
Location
Central for Liverpool One, Albert Dock and major sights, with easy access to stations and nearby parking. Several reviews mention street or nightlife noise, especially on weekends.
Related guest reviews
10
Maria
27 Nov 2024
·
Stayed 1 night
Perfect location for city centre, less than 5 minute was to John Lewis. Always a warm welcome and perfect breakfast.
Perfect location for city centre, less than 5 minute was to John Lewis. Always a warm welcome and perfect breakfast.
8
Graham
8 Dec 2024
·
Stayed 2 nights
Check in was easy, room 202 is big, the small heater in the corner doesnt really warm the room, so a bit on the cold side. Windows could do with soundproofing as the sound from outside is very audible, didnt really bother us but my bother others. Bathroom is well equipped and large with underfloor heating. The full Lock & Key full breakfast is delicious and worh every penny. The hotel is situated perfectly, 2 minutes from Liverpool One shopping area, 2 minutes from the Albert docks and 15 minutes from the Empire Theatre.
Check in was easy, room 202 is big, the small heater in the corner doesnt really warm the room, so a bit on the cold side. Windows could do with soundproofing as the sound from outside is very audible, didnt really bother us but my bother others. Bathroom is well equipped and large with underfloor heating. The full Lock & Key full breakfast is delicious and worh every penny. The hotel is situated perfectly, 2 minutes from Liverpool One shopping area, 2 minutes from the Albert docks and 15 minutes from the Empire Theatre.
10
Andrew
24 Feb 2024
·
Stayed 1 night
Saturday stay in Liverpool - great loactaion, clean and friendly staff. Highly recommend staying - Q Park parking with 20% off if you book in advance. We will return!!
Saturday stay in Liverpool - great loactaion, clean and friendly staff. Highly recommend staying - Q Park parking with 20% off if you book in advance. We will return!!
10
Rachel
6 Dec 2023
·
Stayed 2 nights
Really nice place to stay, very central and nice for a little get away x
Really nice place to stay, very central and nice for a little get away x
10
Anthony
25 Nov 2023
·
Stayed 2 nights
What a little diamond of a hotel, very friendly staff really clean and room 303 was very spacious with everything you need. Very good breakfast selection off a menu from a full English to omelette to a bowl of granola, bar was small but quaint and ideal to have a nice drink in the evening. Public parking just round the corner that I got a discount on from the hotel and could walk to all the sightseeing attractions in Liverpool, highly recommend
What a little diamond of a hotel, very friendly staff really clean and room 303 was very spacious with everything you need. Very good breakfast selection off a menu from a full English to omelette to a bowl of granola, bar was small but quaint and ideal to have a nice drink in the evening. Public parking just round the corner that I got a discount on from the hotel and could walk to all the sightseeing attractions in Liverpool, highly recommend
10
Lauren
2 Dec 2024
·
Stayed 1 night
Ideal location, plenty of parking available within short distances. Room was cute, good for a place to stay after a night out.
Ideal location, plenty of parking available within short distances. Room was cute, good for a place to stay after a night out.
10
Andrew
14 Mar 2025
·
Stayed 1 night
A goo location but maybe noisy at the weekend due to proximity of night life.
A goo location but maybe noisy at the weekend due to proximity of night life.
8
Sharon
18 Apr 2024
·
Stayed 2 nights
Hotel was beautifully decorated and the staff very helpful. The location was very central but this did make it noisy as it was on quite a main road and the glazing and curtains did nothing to dampen the noise. If you book here, bring ear plugs, especially on bin days. Also the en-suite door didn't close fully and having a shower flooded the whole en-suite which is probably why the door didn't fit as there was a lot of water damage to it.
Hotel was beautifully decorated and the staff very helpful. The location was very central but this did make it noisy as it was on quite a main road and the glazing and curtains did nothing to dampen the noise. If you book here, bring ear plugs, especially on bin days. Also the en-suite door didn't close fully and having a shower flooded the whole en-suite which is probably why the door didn't fit as there was a lot of water damage to it.
10
Gloria
10 Jul 2023
·
Stayed 4 nights
Very well located to reach the docks, museums and other tourist attractions. Clean and quiet, very nice staff. Really great for a long weekend away.
Very well located to reach the docks, museums and other tourist attractions. Clean and quiet, very nice staff. Really great for a long weekend away.
8
Carl
8 Jun 2023
·
Stayed 1 night
This is an very old building with no elevator, so we have to halt our luggage through the stairs. The location of the hotel is very good, close to the shopping mall and the Royal Albert Dock.
This is an very old building with no elevator, so we have to halt our luggage through the stairs. The location of the hotel is very good, close to the shopping mall and the Royal Albert Dock.
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AI-generated summary based on recent guest reviews
Dining
Breakfast and the bar receive strong praise for quality, with cooked to order dishes and good drinks. Some note the 8 am breakfast start and unclear menu pricing, and a few reported limited or confusing options.
Related guest reviews
10
nicola
4 Sept 2023
·
Stayed 2 nights
Great location , lovely staff. The breakfast was great , good produce. All in all a lovely weekend
Great location , lovely staff. The breakfast was great , good produce. All in all a lovely weekend
10
Lewis
4 Mar 2024
·
Stayed 3 nights
Lovely hotel, great spot, friendly down to earth staff,Sunday roast one of the best I've ever had, would definitely recommend to all
Lovely hotel, great spot, friendly down to earth staff,Sunday roast one of the best I've ever had, would definitely recommend to all
10
Maria
27 Nov 2024
·
Stayed 1 night
Perfect location for city centre, less than 5 minute was to John Lewis. Always a warm welcome and perfect breakfast.
Perfect location for city centre, less than 5 minute was to John Lewis. Always a warm welcome and perfect breakfast.
4
Edward
16 Jan 2025
·
Stayed 1 night
The hotel had no food or breakfast options. There were no shampp or shower gel and the shower leaked all.over the floor and into the carpet. Was a mouldy smell all night..
The hotel had no food or breakfast options. There were no shampp or shower gel and the shower leaked all.over the floor and into the carpet. Was a mouldy smell all night..
8
Graham
8 Dec 2024
·
Stayed 2 nights
Check in was easy, room 202 is big, the small heater in the corner doesnt really warm the room, so a bit on the cold side. Windows could do with soundproofing as the sound from outside is very audible, didnt really bother us but my bother others. Bathroom is well equipped and large with underfloor heating. The full Lock & Key full breakfast is delicious and worh every penny. The hotel is situated perfectly, 2 minutes from Liverpool One shopping area, 2 minutes from the Albert docks and 15 minutes from the Empire Theatre.
Check in was easy, room 202 is big, the small heater in the corner doesnt really warm the room, so a bit on the cold side. Windows could do with soundproofing as the sound from outside is very audible, didnt really bother us but my bother others. Bathroom is well equipped and large with underfloor heating. The full Lock & Key full breakfast is delicious and worh every penny. The hotel is situated perfectly, 2 minutes from Liverpool One shopping area, 2 minutes from the Albert docks and 15 minutes from the Empire Theatre.
8
Andrew
18 Mar 2024
·
The hotel's location near the main train stations, Liverpool One shopping district, and the university is convenient. The room was clean and well-maintained, featuring a small desk for working travellers. Although there was no iron or board in the room, the staff promptly provided one upon request. The bar, which also serves breakfast, offers a good selection of drinks at reasonable prices. Breakfast was a la carte and of good quality. The hotel's conversion from an older industrial building gives it character but will present accessibility challenges for some guests. Additionally, there was some noise, but it wasn't a major issue. The staff stood out for their exceptional helpfulness and friendliness.
The hotel's location near the main train stations, Liverpool One shopping district, and the university is convenient. The room was clean and well-maintained, featuring a small desk for working travellers. Although there was no iron or board in the room, the staff promptly provided one upon request. The bar, which also serves breakfast, offers a good selection of drinks at reasonable prices. Breakfast was a la carte and of good quality. The hotel's conversion from an older industrial building gives it character but will present accessibility challenges for some guests. Additionally, there was some noise, but it wasn't a major issue. The staff stood out for their exceptional helpfulness and friendliness.
8
Sarah
8 Feb 2024
·
Stayed 2 nights
Lovely room but v hot at night despite the winter weather outside. Breakfast doesn’t start until 8 am which is limiting for early meetings
Lovely room but v hot at night despite the winter weather outside. Breakfast doesn’t start until 8 am which is limiting for early meetings
10
Trudy
19 Apr 2024
·
Stayed 1 night
Lovely stay but could do with putting the prices on the breakfast menu so that you don't get a shock when you pay.
Lovely stay but could do with putting the prices on the breakfast menu so that you don't get a shock when you pay.
10
yasmine
31 Mar 2024
·
Stayed 2 nights
The staff was really nice. The breakfast excellent egg Benedict.
The staff was really nice. The breakfast excellent egg Benedict.
10
Andrew
9 Mar 2024
·
Stayed 3 nights
Great hotel great breakfast great service the bar boutique is excellent the service in there is fantastic the rooms are great easy access to Liverpool and parking just round the corner is so easy to get to the hotel with your luggage
Great hotel great breakfast great service the bar boutique is excellent the service in there is fantastic the rooms are great easy access to Liverpool and parking just round the corner is so easy to get to the hotel with your luggage
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AI-generated summary based on recent guest reviews
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FAQs about Lock & Key Hotel
Is parking available at the hotel?
Parking is available on-site. However, details regarding whether it is covered or uncovered, as well as any associated costs or reservation requirements, are not specified.
What type of breakfast is offered and what are the serving hours?
A cooked-to-order breakfast is available for a fee of approximately GBP 10 for adults and GBP 10 for children. The specific serving hours are not mentioned.
What are the check-in and check-out times?
Check-in is from 15:00 until 23:00, and check-out is at 11:00. Early check-in and late check-out may be available for a fee, subject to availability. Guests are encouraged to contact the property at least 24 hours before arrival to arrange check-in.
Where is the hotel located in relation to key landmarks?
The hotel is centrally located in Liverpool, just steps from Liverpool ONE and a 9-minute walk from Royal Albert Dock. It is approximately 0.6 miles from The Beatles Story Museum and M&S Bank Arena. Public transport options are likely available nearby.
Are children allowed at the hotel?
Children are allowed at the property, and the minimum age for children to stay for free is not specified.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-06: NO DATA
- 2026-10-07: 90.726075USD
- 2026-10-08: 71.37118036727905USD
- 2026-10-09: 181.4556536525726USD
- 2026-10-10: NO DATA
- 2026-10-11: 132.72173492145538USD
- 2026-10-12: 73.44418050308226USD
- 2026-10-13: 146.9479914638519USD
- 2026-10-14: 145.5065033405304USD
- 2026-10-15: 78.08199104995727USD
- 2026-10-16: 194.7586464691162USD
- 2026-10-17: NO DATA
- 2026-10-18: 70.16150158910752USD
- 2026-10-19: 81.6212356054306USD
- 2026-10-20: 246.7749322036743USD
- 2026-10-21: 134.21275272846222USD
- 2026-10-22: 75.70593351211548USD
- 2026-10-23: 181.141640927124USD
- 2026-10-24: 256.45237952003475USD
- 2026-10-25: 142.7423607345581USD
- 2026-10-26: 91.08572066383361USD
- 2026-10-27: 115.93993128356932USD
- 2026-10-28: 182.18137119178772USD
- 2026-10-29: 96.77448170909881USD
- 2026-10-30: 182.52934371070862USD
- 2026-10-31: NO DATA
- 2026-11-01: 134.2745964691162USD
- 2026-11-02: 79.26505488681792USD
- 2026-11-03: 110.01468223514556USD
- 2026-11-04: 106.51123475437164USD
- 2026-11-05: 94.35512415275574USD
- 2026-11-06: 182.66183305091857USD
- 2026-11-07: NO DATA
- 2026-11-08: 95.56479865818024USD
- 2026-11-09: 81.7624157131195USD
- 2026-11-10: 72.58086341819762USD
- 2026-11-11: 102.82288841819762USD
- 2026-11-12: 100.40353086185455USD
- 2026-11-13: 234.49650994529722USD
- 2026-11-14: NO DATA
- 2026-11-15: 79.15331400623322USD
- 2026-11-16: 99.84184408149719USD
- 2026-11-17: 102.82288841819762USD
- 2026-11-18: 85.88735134181975USD
- 2026-11-19: 115.53127721118926USD
- 2026-11-20: 203.96262214050293USD
- 2026-11-21: NO DATA
- 2026-11-22: 125.51545649204253USD
- 2026-11-23: NO DATA
- 2026-11-24: 118.54874244365692USD
- 2026-11-25: 119.75842549457549USD
- 2026-11-26: 127.0165067090988USD
- 2026-11-27: 182.66183305091857USD
- 2026-11-28: NO DATA
- 2026-11-29: 107.37020218276977USD
- 2026-11-30: 71.37118036727905USD
- 2026-12-01: 105.22279643001556USD
- 2026-12-02: NO DATA
- 2026-12-03: NO DATA
- 2026-12-04: 182.66183305091857USD
- 2026-12-05: 285.4847214691162USD
- 2026-12-06: NO DATA
The front desk is open daily from 8:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for cooked-to-order breakfast: approximately GBP 10 for adults and GBP 10 for children
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Free wi-fi
Safe-deposit box
Luggage storage
Free parking
Breakfast Available (surcharge)
Concierge Services
General
Breakfast Available (surcharge)
Smoke-Free Property
Not Wheelchair Accessible
Parking
Free parking
Offsite Parking Reservations Required
Services
Safe-deposit box
Luggage storage
Concierge Services
Front Desk (limited hours)
Internet
Free wi-fi