The Lakes Resort Cairns

The Lakes Resort had very mixed reviews so we were somewhat hesitant...but we needn't have been. Everything was excellent! We booked a 2 bed deluxe unit which was clean and spacious and in good condition. We loved the numerous pool areas and enjoyed the bbq area, tennis court and bocce. Onsite cafe and restaurant open daily and the staff were lovely. An easy 8-10 minute walk to the main road for buses into town. We loved it, would definitely stay again.

The room was very neglegeted. Was not clean. Felt like a dark room were we had to have lights on. Bedding was absolute disgusting and dirty. Its was like they came out of a dump master. We had to go and buy pillows the next day. The mattress was all torn and stained and not even a mattress protector was on. carpet in the bedroom was filthy and tacky. Tried calling property management twice. as we arrived late Friday night. No answer. Only half a roller of toilet paper was supplied, no body wash, so I had to buy that too. I have stayed twice before, no problem. This place is so run down now. No where to even get up in the morning and sit to have breakfast or coffee at the cafe as that is closed. Sauna out of order. Pools run down. The lap pool and the one next to that was in decent condition Apartment was so depressing, we would leave in the morning and come back at night. Absolutely not a resort vibe. originally told they were moving us into a different apartment cause of a problem and into one upstairs only we were in the down stairs on. This was a couple days before arriving. We were in apartment 1306. Place looked like it was cleaned with a dirty rag. Mirrors and windows. I could write clean me in the grime. Didn't bother cooking anything. 3 knifes all as blunt as a door nail. All I can say, 1 you definitely need a car and 2 thank god the weather great so we could leave.

The property was nice and clean. Everything is mentioned in the details during booking was there. The pool area was very beautiful. Our stay was really great.

Beautiful apartments. Very spacious and wonder views of the pool. BBQ area for a pool side dinner. Close to airport. Close for the airport and 10min drive from town. Car was secure undercover. Great for family fun. Would definitely use again

Wonderful place, have stayed their twice now. It does need better up keep, would be a shame to see it not refurbished soon and fall into disrepair.

Very clean and centrally located resort with a pool with easy access. All was superb and I would recommend this resort for staying in Cairns.

The resort is located away from the busy city center, in a complex with many other apartment blocks. Our GF 2BR unit has direct access to the swimming pool. The unit has the basics we need for a few days stay. Getting into the carpark was a bit of a challenge, as it quite tight and the leak from the ceiling stained the rental car. Hope I won't get charged for it. We stayed in the unit during a rainy day, wished there is table tennis or pool table on-site. The unit, and the entire resort has very poor WiFi.

The number of pools and variance was excellent. However, the property is showing its age and needs maintenance inside (washers etc) and outside (cracked tiles, paint and repair on eaves)

Room wasn't ready for check in. Was told it would be half hour, cleaners didn't get there to start till half hour later. Didnt get any compensation from hotel. Pools were run down, parts of the resort were abandoned. Very noisy at night from people in pool.

Amazing resort with 3 swimming pools , beautiful flora around ! Also , there is great Thai restaurant on side with very special deserts! Convenient parking. Communication was tricky because office is opened on week days until 5 snd closed on weekends and no one was picking up the phone or responded to property e mail . It is an older propery but maintained very well

We spent 4 nights at the Lakes resort Cairns. The resort overall is beautiful and the 4 pools are very nicely done. It is also conveniently located between the airport and the main Cairns city. In terms of the apartment, the size is quite appropriate and the amenities are all in place and good working condition. However, we did notice a lack of cleanliness with cob webs handing from the ceilings. The security case had a manual key which we had to collect from reception the next day. And the key didnt work. We would expect to see an electronic case in most such places now. The reception timings are quite difficult 8am to 5.30pm (but probably this is the case for all resorts in Cairns). For those on a holiday, by the time your activity finishes, there is no one at the reception to help out. They do have a 24 hr call center but its hardly of any help. For eg, someone parked his car at my allocated space and I complained to the call center but not much luck. Also the reception is closed over the weekend which is quite a hassle if you are checking in anytime between Friday evening to Sunday evening. Overall we had a good time, but we do believe certain advancements in the apartments and overall processes would definitely go a long way in realising the full potential of this beautiful property.

The room was very neglegeted. Was not clean. Felt like a dark room were we had to have lights on. Bedding was absolute disgusting and dirty. Its was like they came out of a dump master. We had to go and buy pillows the next day. The mattress was all torn and stained and not even a mattress protector was on. carpet in the bedroom was filthy and tacky. Tried calling property management twice. as we arrived late Friday night. No answer. Only half a roller of toilet paper was supplied, no body wash, so I had to buy that too. I have stayed twice before, no problem. This place is so run down now. No where to even get up in the morning and sit to have breakfast or coffee at the cafe as that is closed. Sauna out of order. Pools run down. The lap pool and the one next to that was in decent condition Apartment was so depressing, we would leave in the morning and come back at night. Absolutely not a resort vibe. originally told they were moving us into a different apartment cause of a problem and into one upstairs only we were in the down stairs on. This was a couple days before arriving. We were in apartment 1306. Place looked like it was cleaned with a dirty rag. Mirrors and windows. I could write clean me in the grime. Didn't bother cooking anything. 3 knifes all as blunt as a door nail. All I can say, 1 you definitely need a car and 2 thank god the weather great so we could leave.

The property was nice and clean. Everything is mentioned in the details during booking was there. The pool area was very beautiful. Our stay was really great.

Spacious and clean, great staff.

Needing a little attention to detail the ground floor apartment. Strange hidden ( main) bathroom .. so hidden it wasn't found by cleaners ...we found un cleaned .. towels strewn on floor etc. Get rid of that lounge room door that hides it. Basic lounge furniture .. often the case. The apartment opposite second floor ? we went through a " host" - we stayed last time - $50 more per night but it was really lovely. Anyway for $250 it was functional and looked out onto the lovely pool and spacious .. what we needed with visiting family that live in Trinity Beach. Also close to township and airport.

Clean, comfortable and affordable

空港にも市内にも近く、レンタカーを借りている場合は、非常に便利です。施設も綺麗でした。

Apartment was clean and spacious.

Very clean and centrally located resort with a pool with easy access. All was superb and I would recommend this resort for staying in Cairns.

Clean, neat and tidy modern apartment. Great wifi. Secure complex with well maintained grounds/garden.

The Lakes Resort had very mixed reviews so we were somewhat hesitant...but we needn't have been. Everything was excellent! We booked a 2 bed deluxe unit which was clean and spacious and in good condition. We loved the numerous pool areas and enjoyed the bbq area, tennis court and bocce. Onsite cafe and restaurant open daily and the staff were lovely. An easy 8-10 minute walk to the main road for buses into town. We loved it, would definitely stay again.

We had a family of 5 and stayed a week. Thoroughly enjoyed it. Spacious and very well appointed.

Beautiful apartments. Very spacious and wonder views of the pool. BBQ area for a pool side dinner. Close to airport. Close for the airport and 10min drive from town. Car was secure undercover. Great for family fun. Would definitely use again

The property is dated. It is not a 4 star resort. The signage out front is

We stayed in Morris #517. This is an excellent well appointed, clean and remodeled unit. Some of the common areas have not been as well maintained, and a number of areas are currently being worked on. This is a mix of long term rentals, residents and short term holiday units. The local by the Cultural district is unparalleled in Cairns and makes this a great choice for active folks. the airplanes do land/take off nearby, so if that would be a bother to you please be sure to consider. For us, no worries.

Everything was good and really liked the restaurant. I didn't receive instructions for late arrival because I didn't take phone off flight mode.Caused us a problem but my fault. We couldn't get onto wi-fi which was disappointing.

The resort is located away from the busy city center, in a complex with many other apartment blocks. Our GF 2BR unit has direct access to the swimming pool. The unit has the basics we need for a few days stay. Getting into the carpark was a bit of a challenge, as it quite tight and the leak from the ceiling stained the rental car. Hope I won't get charged for it. We stayed in the unit during a rainy day, wished there is table tennis or pool table on-site. The unit, and the entire resort has very poor WiFi.

We arrived 10 minutes early and were told to come back at check in time. We came back at the check in time and was given the keys but were told that the supervisor had not inspected the property and were asked to wait a further 15 minutes, which we didn’t. The supervisor allowed herself into the apartment 30 minutes after check in to inspect the property. The property was very dated and needs some maintenance. Arrival info stated apartment had to be left tidy however couldn’t vacuum rooms as no vacuum, found the vacuum box empty.

I booked a spa room because i wanted a spa but it did not work. There was no plug, the water wouldn't come out the bath spout and the jets did not work. Otherwise the room was nice, clean and comfortable.

Clean, neat and tidy modern apartment. Great wifi. Secure complex with well maintained grounds/garden.

The Lakes Resort had very mixed reviews so we were somewhat hesitant...but we needn't have been. Everything was excellent! We booked a 2 bed deluxe unit which was clean and spacious and in good condition. We loved the numerous pool areas and enjoyed the bbq area, tennis court and bocce. Onsite cafe and restaurant open daily and the staff were lovely. An easy 8-10 minute walk to the main road for buses into town. We loved it, would definitely stay again.

The resort is quite and nice. The appartment was a bit old , out of fashion to my opinion. the reception is open from 9am to 5pm only and closed on weekends. But the real disaster is the breakfast. Don't take the breakfast, as the cafe opens at 8am (even few minutes later), which is useless in Cairns as most of the usual tours (reef, daintree, kuranda) starts earlier. I don't understand why it does not start earlier?!? So we paid the breakfast for 5 days and were not able to have it for 3 days. Moreover, in the 2 days when we decided to try to take the breakfast quickly, it was so slow (45 minutes waiting while there were nobody else in the cafeteria !!!). A complete disaster. I have called and sent several mails to the management to be refunded as nowhere was indicated that the breakfast started at 8am only (which is incredibly late for a hospitality structure, especially in Cairns), and they did not even take the time to answer me. A complete mockery of the customer.

We spent 4 nights at the Lakes resort Cairns. The resort overall is beautiful and the 4 pools are very nicely done. It is also conveniently located between the airport and the main Cairns city. In terms of the apartment, the size is quite appropriate and the amenities are all in place and good working condition. However, we did notice a lack of cleanliness with cob webs handing from the ceilings. The security case had a manual key which we had to collect from reception the next day. And the key didnt work. We would expect to see an electronic case in most such places now. The reception timings are quite difficult 8am to 5.30pm (but probably this is the case for all resorts in Cairns). For those on a holiday, by the time your activity finishes, there is no one at the reception to help out. They do have a 24 hr call center but its hardly of any help. For eg, someone parked his car at my allocated space and I complained to the call center but not much luck. Also the reception is closed over the weekend which is quite a hassle if you are checking in anytime between Friday evening to Sunday evening. Overall we had a good time, but we do believe certain advancements in the apartments and overall processes would definitely go a long way in realising the full potential of this beautiful property.

The room was very neglegeted. Was not clean. Felt like a dark room were we had to have lights on. Bedding was absolute disgusting and dirty. Its was like they came out of a dump master. We had to go and buy pillows the next day. The mattress was all torn and stained and not even a mattress protector was on. carpet in the bedroom was filthy and tacky. Tried calling property management twice. as we arrived late Friday night. No answer. Only half a roller of toilet paper was supplied, no body wash, so I had to buy that too. I have stayed twice before, no problem. This place is so run down now. No where to even get up in the morning and sit to have breakfast or coffee at the cafe as that is closed. Sauna out of order. Pools run down. The lap pool and the one next to that was in decent condition Apartment was so depressing, we would leave in the morning and come back at night. Absolutely not a resort vibe. originally told they were moving us into a different apartment cause of a problem and into one upstairs only we were in the down stairs on. This was a couple days before arriving. We were in apartment 1306. Place looked like it was cleaned with a dirty rag. Mirrors and windows. I could write clean me in the grime. Didn't bother cooking anything. 3 knifes all as blunt as a door nail. All I can say, 1 you definitely need a car and 2 thank god the weather great so we could leave.

This is not a HOTEL. The reception is only open limited hours during the week and closed during weekends. Check-in is not a problem as they leave your keys and map in a lockbox outside the main door, but if you need anything there is no one you can talk to. The big red button outside the main door (suggested for after hours call) doesn't haver a real service active. it just points you to a number in your receipt? there are other numbers stuck outside the main door, but they do not answer. After checking out on a Sunday morning, I needed to store my luggage a few hours before my flight, I had to make multiple international calls trying to reach someone without success. eventually, I was lucky to spot the manager walking inside the hall, from the outside. He gladly accepted to take my bag. He even gave me his number to text or call him and we agreed upon a time for me to retrieve my bag, he told me he was going home but he would come back when I texted him. When I reached out during the day he didn't answer for over 30 minutes. Eventually I was able again to spot someone walking inside but they could not open the main door from the inside, Luckly the manager answered their phone calls and they gave me my bag. In the meantime other guests needed to check in but they forgot to put the keys inside the lockbox outside. All of This was on a Sunday before 2pm. These are services you normally expect from a Hotel with a reception.

We booked 2BR. When we arrived we think wow nice place. Pool was nice. But day after we felt not resort more like residency place.. So many cars parked around the bilding and car park was really tight. The breakfast was really tasty but only one person run the shop and our last day morning he was sick so we couldnt get.and we didn't konw until we got there.No one let us knew shop was closed. It was a bid sad. But we can get refund is good .. Overall room was nice,location is nice. Receptionist was nice. It was good experience.

Spacious and clean, great staff.

Room wasn't ready for check in. Was told it would be half hour, cleaners didn't get there to start till half hour later. Didnt get any compensation from hotel. Pools were run down, parts of the resort were abandoned. Very noisy at night from people in pool.

Amazing resort with 3 swimming pools , beautiful flora around ! Also , there is great Thai restaurant on side with very special deserts! Convenient parking. Communication was tricky because office is opened on week days until 5 snd closed on weekends and no one was picking up the phone or responded to property e mail . It is an older propery but maintained very well

We arrived 10 minutes early and were told to come back at check in time. We came back at the check in time and was given the keys but were told that the supervisor had not inspected the property and were asked to wait a further 15 minutes, which we didn’t. The supervisor allowed herself into the apartment 30 minutes after check in to inspect the property. The property was very dated and needs some maintenance. Arrival info stated apartment had to be left tidy however couldn’t vacuum rooms as no vacuum, found the vacuum box empty.

The Lakes Resort had very mixed reviews so we were somewhat hesitant...but we needn't have been. Everything was excellent! We booked a 2 bed deluxe unit which was clean and spacious and in good condition. We loved the numerous pool areas and enjoyed the bbq area, tennis court and bocce. Onsite cafe and restaurant open daily and the staff were lovely. An easy 8-10 minute walk to the main road for buses into town. We loved it, would definitely stay again.

Utrolig fint sted med god plass til samme pris som et normalt hotellrom i byen som nesten er i gå avstand.

We spent 4 nights at the Lakes resort Cairns. The resort overall is beautiful and the 4 pools are very nicely done. It is also conveniently located between the airport and the main Cairns city. In terms of the apartment, the size is quite appropriate and the amenities are all in place and good working condition. However, we did notice a lack of cleanliness with cob webs handing from the ceilings. The security case had a manual key which we had to collect from reception the next day. And the key didnt work. We would expect to see an electronic case in most such places now. The reception timings are quite difficult 8am to 5.30pm (but probably this is the case for all resorts in Cairns). For those on a holiday, by the time your activity finishes, there is no one at the reception to help out. They do have a 24 hr call center but its hardly of any help. For eg, someone parked his car at my allocated space and I complained to the call center but not much luck. Also the reception is closed over the weekend which is quite a hassle if you are checking in anytime between Friday evening to Sunday evening. Overall we had a good time, but we do believe certain advancements in the apartments and overall processes would definitely go a long way in realising the full potential of this beautiful property.

The room was very neglegeted. Was not clean. Felt like a dark room were we had to have lights on. Bedding was absolute disgusting and dirty. Its was like they came out of a dump master. We had to go and buy pillows the next day. The mattress was all torn and stained and not even a mattress protector was on. carpet in the bedroom was filthy and tacky. Tried calling property management twice. as we arrived late Friday night. No answer. Only half a roller of toilet paper was supplied, no body wash, so I had to buy that too. I have stayed twice before, no problem. This place is so run down now. No where to even get up in the morning and sit to have breakfast or coffee at the cafe as that is closed. Sauna out of order. Pools run down. The lap pool and the one next to that was in decent condition Apartment was so depressing, we would leave in the morning and come back at night. Absolutely not a resort vibe. originally told they were moving us into a different apartment cause of a problem and into one upstairs only we were in the down stairs on. This was a couple days before arriving. We were in apartment 1306. Place looked like it was cleaned with a dirty rag. Mirrors and windows. I could write clean me in the grime. Didn't bother cooking anything. 3 knifes all as blunt as a door nail. All I can say, 1 you definitely need a car and 2 thank god the weather great so we could leave.

Beautiful apartments. Very spacious and wonder views of the pool. BBQ area for a pool side dinner. Close to airport. Close for the airport and 10min drive from town. Car was secure undercover. Great for family fun. Would definitely use again

Needing a little attention to detail the ground floor apartment. Strange hidden ( main) bathroom .. so hidden it wasn't found by cleaners ...we found un cleaned .. towels strewn on floor etc. Get rid of that lounge room door that hides it. Basic lounge furniture .. often the case. The apartment opposite second floor ? we went through a " host" - we stayed last time - $50 more per night but it was really lovely. Anyway for $250 it was functional and looked out onto the lovely pool and spacious .. what we needed with visiting family that live in Trinity Beach. Also close to township and airport.

We stayed in Morris #517. This is an excellent well appointed, clean and remodeled unit. Some of the common areas have not been as well maintained, and a number of areas are currently being worked on. This is a mix of long term rentals, residents and short term holiday units. The local by the Cultural district is unparalleled in Cairns and makes this a great choice for active folks. the airplanes do land/take off nearby, so if that would be a bother to you please be sure to consider. For us, no worries.

空港にも市内にも近く、レンタカーを借りている場合は、非常に便利です。施設も綺麗でした。

Very clean and centrally located resort with a pool with easy access. All was superb and I would recommend this resort for staying in Cairns.

The resort is located away from the busy city center, in a complex with many other apartment blocks. Our GF 2BR unit has direct access to the swimming pool. The unit has the basics we need for a few days stay. Getting into the carpark was a bit of a challenge, as it quite tight and the leak from the ceiling stained the rental car. Hope I won't get charged for it. We stayed in the unit during a rainy day, wished there is table tennis or pool table on-site. The unit, and the entire resort has very poor WiFi.

The Lakes Resort had very mixed reviews so we were somewhat hesitant...but we needn't have been. Everything was excellent! We booked a 2 bed deluxe unit which was clean and spacious and in good condition. We loved the numerous pool areas and enjoyed the bbq area, tennis court and bocce. Onsite cafe and restaurant open daily and the staff were lovely. An easy 8-10 minute walk to the main road for buses into town. We loved it, would definitely stay again.

The resort is quite and nice. The appartment was a bit old , out of fashion to my opinion. the reception is open from 9am to 5pm only and closed on weekends. But the real disaster is the breakfast. Don't take the breakfast, as the cafe opens at 8am (even few minutes later), which is useless in Cairns as most of the usual tours (reef, daintree, kuranda) starts earlier. I don't understand why it does not start earlier?!? So we paid the breakfast for 5 days and were not able to have it for 3 days. Moreover, in the 2 days when we decided to try to take the breakfast quickly, it was so slow (45 minutes waiting while there were nobody else in the cafeteria !!!). A complete disaster. I have called and sent several mails to the management to be refunded as nowhere was indicated that the breakfast started at 8am only (which is incredibly late for a hospitality structure, especially in Cairns), and they did not even take the time to answer me. A complete mockery of the customer.

The room was very neglegeted. Was not clean. Felt like a dark room were we had to have lights on. Bedding was absolute disgusting and dirty. Its was like they came out of a dump master. We had to go and buy pillows the next day. The mattress was all torn and stained and not even a mattress protector was on. carpet in the bedroom was filthy and tacky. Tried calling property management twice. as we arrived late Friday night. No answer. Only half a roller of toilet paper was supplied, no body wash, so I had to buy that too. I have stayed twice before, no problem. This place is so run down now. No where to even get up in the morning and sit to have breakfast or coffee at the cafe as that is closed. Sauna out of order. Pools run down. The lap pool and the one next to that was in decent condition Apartment was so depressing, we would leave in the morning and come back at night. Absolutely not a resort vibe. originally told they were moving us into a different apartment cause of a problem and into one upstairs only we were in the down stairs on. This was a couple days before arriving. We were in apartment 1306. Place looked like it was cleaned with a dirty rag. Mirrors and windows. I could write clean me in the grime. Didn't bother cooking anything. 3 knifes all as blunt as a door nail. All I can say, 1 you definitely need a car and 2 thank god the weather great so we could leave.

We booked 2BR. When we arrived we think wow nice place. Pool was nice. But day after we felt not resort more like residency place.. So many cars parked around the bilding and car park was really tight. The breakfast was really tasty but only one person run the shop and our last day morning he was sick so we couldnt get.and we didn't konw until we got there.No one let us knew shop was closed. It was a bid sad. But we can get refund is good .. Overall room was nice,location is nice. Receptionist was nice. It was good experience.

Everything was good and really liked the restaurant. I didn't receive instructions for late arrival because I didn't take phone off flight mode.Caused us a problem but my fault. We couldn't get onto wi-fi which was disappointing.

Amazing resort with 3 swimming pools , beautiful flora around ! Also , there is great Thai restaurant on side with very special deserts! Convenient parking. Communication was tricky because office is opened on week days until 5 snd closed on weekends and no one was picking up the phone or responded to property e mail . It is an older propery but maintained very well

A huge disappointment to return to this resort and find it so changed. More like social housing than a 5 star resort. Noisy, dogs everywhere, limited reception hours and help available, bar and restaurant in resort not open, the best thing about it is the Thai restaurant by reception.