Is parking available at the hotel?

Uncovered self-parking is available at the hotel for a fee of USD 23.00 per day. Reservations are not required.

What type of breakfast is offered?

A complimentary hot breakfast is served daily, featuring fresh waffles, eggs, and a variety of other options. For guests on the go, On the Run breakfast bags are also available.

Does the hotel allow pets?

Pets are allowed at the hotel with a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

The standard check-in time is 15:00 and check-out time is 11:00. Early check-in and late check-out may be available for an additional fee of USD 50.00, subject to availability.

What accessibility features are available at the hotel?

The hotel features elevators and step-free entrances, making it accessible for guests with disabilities. Wheelchair-accessible facilities are available in public areas and rooms.

What is the hotel's location in relation to local attractions?

The hotel is located in the Crossroads Arts District of Kansas City, just 0.3 miles from the Kauffman Center for the Performing Arts and 0.7 miles from Union Station and Science City. Public transport options are available nearby.

Hampton Inn & Suites Kansas City Downtown Crossroads

Average nightly price at Hampton Inn & Suites Kansas City Downtown Crossroads by month, last 12 months (USD)
Month	Average price
January	US$129
February	US$178
March	US$172
April	US$193
May	US$174
June	US$239
July	US$201
August	US$168
September	US$203
October	US$237
November	US$152
December	US$159

What guests think

At Hampton Inn & Suites Kansas City Downtown Crossroads, travelers praise the central, walkable location by the streetcar and generally friendly staff, while feedback frequently notes paid, limited parking with security concerns and occasional housekeeping or maintenance lapses.

Rooms are often comfortable and spacious, with some balcony options and city views, but several guests mention street noise and sporadic issues like weak water pressure, hot water outages, or loud air conditioning. Breakfast is widely appreciated and there’s a Starbucks on-site, though a few guests found the selection basic or not replenished late in the morning. Overall, expect a convenient downtown base with solid service and amenities, alongside occasional operational hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic: on-site Starbucks and keycard building access, but parking is paid, limited/off-site, and several guests reported vehicle break-ins. A few equipment issues (gym, business center, elevator) were noted, and there is no pool or hot tub.

Related guest reviews

4

Jim

24 Aug 2025

·

Stayed 1 night

Parlking not convenient & in a sketchy area. TV did not work and maintenance did not show up to fix ir.

2

Crystal

24 Mar 2025

·

Stayed 2 nights

The hotels page says parking available. What they mean by that is there is one tiny lot and it's ALWAYS full no matter what. Which means you will pay for parking but there is no guarantee as to how far you will have to park away from the hotel. I traveled to the area alone with my son and ended up paying an additional $42 to park my car both the days i was there. Not only that i had to walk in the dark with my child back to the hotel from where we parked. Every single time i asked if parking had opened up i was told no the lot was still full. I did not budget for paid parking as they insinuated they had parking so that was a huge hit to the very limited budget i had. When i asked the lady where i could park i was told i would figure it out, there was nothing they could do to help. I spent over $500 on 2 nights here and had to pay for my own parking and walk in the cold dark with my child. That is absurd. And be forewarned that if you are not the front car pulled in for check in you will sit and wait. I waited in the entry for 40 minutes before i got to spend an hour driving around to find over priced parking. If i had known these things before booking i would never have booked here and i couldn't just not stay there as all the other hotels were fully booked in the area. 0 starts and a huge thumb down! The air conditioning and housekeeping is top tier though and for that they get a start.

8

Arthur

30 Oct 2024

·

Stayed 1 night

Room was fine, staff was friendly, breakfast was good. Just be aware, parking is $20/night and is in a city surface parking lot, a block away from the hotel, and with no access control. The parking lot is well lit, and I had no trouble, but if I had known this in advance I might have chosen another hotel.

10

Sasha

3 Mar 2024

·

Stayed 2 nights

I wish the Peloton bike actually worked and that all three treadmills were stable, one was very wobbly. Otherwise, excellent hotel and staff is amazing!!

8

Andrew

6 Jul 2024

·

Stayed 6 nights

The computer in the business center was terrible. Every time I tried to use it it kept freezing up. The man at the front desk of the hotel said he could not help me.

4

Jeff

28 May 2024

·

Stayed 2 nights

Please read! The hotel is nice. However, the parking lot is another story. It costs $20 per night. The lot is not secure and the hotel is not liable for anything that happens in it. Our room had a view of the parking lot. We stayed 2 nights. Each night we literally watched multiple cars being broken into. Like, watch a car pull in, someone get out, break into a car, then drive off. And not just once per night. Multiple times. The first night we reported it to the staff and they called the cops. But, I eventually went and sat in my car as no cops ever came and I sat there just watching cars circle in the lot, break into a car and pull off. It was pretty amazing. Luckily since I was sitting in my car no one broke into it. The second night, we watched cars pulling in and people getting out checking if cars were locked or not. When we came home after being out that night, multiple cars had busted windows and I assume had been robbed. So while the hotel is nice, and I didn't feel like walking the streets were an issue. You seriously need to park somewhere in a garage somewhere and not in the open. You've been warned!

10

Michelle

12 Jun 2025

·

Stayed 1 night

Great location. Good access to concert venue and restaurants. Parking was expensive though

10

Tierra

5 Jan 2025

·

Stayed 5 nights

Trolly was loud, other than that the property was great. No pool or hot tub but close to museam and down town.

8

Barry

5 Nov 2023

·

Stayed 2 nights

Loved our stay! Loved the area! Staff was great! Only one elevator worked and that slowed everyone’s ascent/decent to their rooms. It wasn’t horrible but also kind of sucked. Breakfast was great as usual.

4

Hannah

6 Sept 2023

·

While the hotel itself was fine. The hotel provided parking was not safe and not monitored. My car was broken into almost stolen. I had a window smashed and wires pulled out from under the dash. We paid the hotel to park in this lot and had to display a pass. It was supposedly equivalent with cameras but that made no difference. The same night another woman staying at the hotel had a trailer stolen. I would recommend a safer location.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback is mixed. Many found rooms very clean, but others reported missed housekeeping, unclean bathrooms, or rooms not properly serviced between guests.

Related guest reviews

10

Cindi

21 Oct 2025

·

Stayed 2 nights

Clean, spacious room with comfy bed and plenty of towels.

10

Whitney

20 Dec 2024

·

Stayed 2 nights

The property was wonderful. The lobby was inviting and decorated beautifully for Christmas. The staff were friendly. The room was clean, and smelled fresh. We enjoyed our stay.

8

Keyla

7 Jan 2023

·

I liked this building and it seemed like a good area to celebrate my birthday, when we first got our room there was an issue with the cleanliness of the room (I won’t go into detail on specifics) but front desk quickly rectified it by giving us a different room along with a Starbucks gift card and they comped the parking fee. We were very pleased. Our new room was nice on a higher floor, the balcony had some decent views. Later in the night we ordered some Grubhub and our driver was lost, we were in the lobby and tried to ask a younger guy at the front desk for directions to help the driver, he wouldn’t look at us and kept playing on his phone, I was actually quite shocked to see how much he didn’t care about assisting us, it almost seemed like he was under the influence. The next morning we had breakfast and it was good, eggs, potatoes, sausage, oatmeal, fruit and waffles.

10

Matthew

24 Nov 2025

·

Stayed 1 night

Clean room and courteous staff

6

Terri

6 May 2025

·

Stayed 2 nights

we checked into the room 325. There were no towels. The trashcan had not been empty. There was dental floss in the trashcan and there was a used rag in the shower stall from the previous guest in room 325. Unacceptable.

10

RICHARD

26 Sept 2025

·

Stayed 3 nights

Our room was spotless upon arrival! Staff we over the top friendly and helpful. Couldnt have asked for a better stay. We will definitely stay here again on our next trip. Plenty of shopping and restaurants withing walking distance. Really fun area of town for sports fans.

10

Ravin

28 Jan 2025

·

Stayed 1 night

Friendly staff; room very clean; beds are really comfortable

4

Michael V

4 Aug 2024

·

Stayed 4 nights

Staff was amazing. Hotel was dated and not very clean. Noisy location.

4

Wallace

13 Nov 2025

·

Stayed 1 night

Room was not very clean and the shower looked like it was not cleaned very good

6

Amanda

15 Jul 2025

·

Stayed 1 night

The bathroom was not clean. The entry way tile was very dirty.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable and spacious, with popular balcony options and city views. However, multiple reviews mention street/siren noise, inconsistent water pressure or hot water, and occasional AC/TV or Wi‑Fi issues.

Related guest reviews

8

Kimberly

9 Feb 2025

·

Stayed 2 nights

This was my fourth stay here and it did not disappoint. Great location for our needs as we could walk almost everywhere. Loved the big room and big bathroom. We will be back.

6

Tracy

8 Aug 2024

·

Stayed 1 night

Very noisy with sirens going off all night.

8

Keyla

7 Jan 2023

·

I liked this building and it seemed like a good area to celebrate my birthday, when we first got our room there was an issue with the cleanliness of the room (I won’t go into detail on specifics) but front desk quickly rectified it by giving us a different room along with a Starbucks gift card and they comped the parking fee. We were very pleased. Our new room was nice on a higher floor, the balcony had some decent views. Later in the night we ordered some Grubhub and our driver was lost, we were in the lobby and tried to ask a younger guy at the front desk for directions to help the driver, he wouldn’t look at us and kept playing on his phone, I was actually quite shocked to see how much he didn’t care about assisting us, it almost seemed like he was under the influence. The next morning we had breakfast and it was good, eggs, potatoes, sausage, oatmeal, fruit and waffles.

8

Katie

26 Dec 2023

·

Stayed 2 nights

It was fine except there’s was no hot water out whole stay. People were nice though.

10

Kara

15 Aug 2025

·

Stayed 1 night

Super comfy beds!

6

April

27 Jan 2025

·

Stayed 2 nights

Great location and staff. Beds are hard, pillows flat, bathroom amenities low quality, in room coffee was not good.

8

Edward

26 Nov 2023

·

Stayed 1 night

We stayed on a cold night the air conditioner leaked cold air, the room was either too hot if the heater was running, or too cold with it off. We were impressed by the restaurants and the venues as well as how close t-mobile center was.

10

Evan

7 Nov 2024

·

Stayed 3 nights

We had a great corner balcony with an amazing view of the city. We enjoyed having our breakfast and coffee out there every morning. We were walking distance to many great restaurants and night life or you could hop on the street car right outside. Only 20 minutes from Arrow Head and within 10 or so minutes from Union Station. We had a great stay and look forward to our next trip.

8

Leslie

14 Nov 2025

·

Stayed 6 nights

Clean, spacious room, well-appointed, plenty of outlets for plugs and power cables. Comfortable bed and pillows, plenty of towels, nice personal hygiene items like shower soap, shampoo, conditioner, body lotion. Balcony was wonderful, though I did not use a lot due to cold snap. Appreciated having a mini fridge, until it froze the food I put in it. The temperature control was not set too high, but I ended up with cucumbers and leftover chicken frozen solid. Cheap coffeemaker with cheap filtered pods made tasteless coffee. Shower head was a tiny adjustable one, set up so high on the shower wall that I had to stack towels to reach it to adjust. Barely had any water pressure, no matter what setting I tried. Desk chair sat too low for height of desk, would have helped if it were adjustable. Overall a good spot, but fixing the shower issue especially would upgrade the experience.

8

John

6 Sept 2023

·

Stayed 3 nights

Would be a 5 star review but the lack of good free WiFi is a major oversight. If you are traveling for work, stay elsewhere.

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AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly and helpful across departments. That said, several guests reported check-in delays, room-type issues, or unresponsive/rude interactions during busy periods.

Related guest reviews

6

Brittany

7 Aug 2023

·

Stayed 1 night

we arrived Saturday, the 5th at 3pm for check in before our concert. The person checking us in, took my card for payment but told me my $456 room was not ready. Our concert was at 6, and we had not showered. We were forced to get ready in the bathroom, and had to go to the concert like that at 5:30, our room still not being ready. We checked in after the concert and were told that 3 of the 6 housekeepers had called out for the day. We've stayed at this hotel before, and am really disappointed. I chose a king suite with a balcony because I wanted to check in at 3pm, relax on the balcony (I'm 9 months pregnant ) and take a shower/nap before the concert.

4

Brandon

6 Aug 2023

·

Stayed 1 night

Check on was awful. Screwed up our plans. Room wasn’t ready until 5:30 when checkin starts at 3. Waited in line for 45 minutes only to be told the room wasn’t ready. Seemed completely disorganized. Bad first impression.

4

Breson

4 Aug 2023

·

Stayed 4 nights

Every service member was rude

4

Frans

7 Jan 2025

·

Stayed 4 nights

Awful service. Repeated calls over multiple days for service and towels ignored. Poor desk service with staff talking on personal calls while making mistakes.

10

Leilani

25 May 2025

·

Stayed 2 nights

The staff was very friendly and accommodating. Especially since they were having a crazy busy weekend! They continued to provide service with a smile. Thank you!

10

Erika

18 Dec 2024

·

Stayed 3 nights

Claude at the front desk was so kind and help throughout our stay. The front staff that assisted with the free breakfast was so kind and we appreciated everyone at Hampton Inn.

4

Hannah

13 May 2025

·

Stayed 2 nights

The front desk employee was rude and I felt like I was inconveniencing her upon check in.

10

Jalisa

23 Apr 2025

·

Stayed 1 night

Every single staff member we saw was very polite & nice! It was one of my best experiences at a hotel! Thank you!!

10

Christian

21 Jan 2025

·

Stayed 2 nights

Hotel was a great location to stay for my daughter's volleyball tournament, the lady at the front desk (Latisha sp) was amazing and so friendly. Will be staying here again!

10

Amanda

1 Nov 2025

·

Stayed 1 night

The staff was very friendly and the place was clean . Breakfast was fresh and hot.

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Location

Central downtown location next to the KC Streetcar, walkable to T-Mobile Center, Power & Light, restaurants, and attractions. Many guests found it easy to get around without driving.

Related guest reviews

10

Bruce

20 Sept 2023

·

Stayed 1 night

No problems. Walking distance to T Mobile and Power and Light District. Clean and plenty of places to eat and drink.

10

Alexandria

20 May 2024

·

Stayed 2 nights

Great location. The KC rail car is right outside the door. Easy parking and close to lots of stuff

8

Lisa

25 Feb 2025

·

Stayed 2 nights

the street car was right outside the front of the building. close to the Midland Theater

10

Michael

19 Nov 2023

·

Stayed 1 night

Very comfortable and secure, excellent location within walking distance of Tauren and attractions. The staff was very helpful whenever I asked for something. I'll definitely stay here again!

10

Donna

7 Nov 2024

·

Stayed 1 night

Great hotel within walking distance to T-Mobile center and lots of other great hot spots. Hotel was clean, staff was great, breakfast was excellent. We felt very safe at hotel and walking around.

10

Stefanie

16 Mar 2025

·

Stayed 1 night

We got last minute tickets to the Big 12 championship game and I figured we'd need to stay far away from the stadium or spend a fortune on something nearby. Hampton Inn blew me away. Nicely updated facility, right on the streetcar line, 5 minute walk to Power & Light district, free breakfast. Great value!

8

Deborah

24 Aug 2025

·

Stayed 2 nights

Property was a great downtown location. We were able to walk to every place we wanted to go.

10

Erica

20 Aug 2025

·

Stayed 2 nights

Transportation was easy, the streetcar is right outside. Good area to walk around.

10

FORTINO

9 Sept 2024

·

Stayed 3 nights

Great staff. Clean hotel. Close to restaurants, bars, stores. Easy access to public transportation

10

David

10 Feb 2025

·

Stayed 2 nights

I like the location and convenience of the property. Local restaurants close, Starbucks in the building, etc.

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AI-generated summary based on recent guest reviews

Dining

Complimentary breakfast is often described as good with hot items, though some guests found it basic or noted items ran out and weren’t replenished late morning. Starbucks on site is a convenient alternative when open.

Related guest reviews

6

Ann

3 Jan 2024

·

Stayed 1 night

The parking was expensive, but a well lit open lot. The staff were all friendly and competent. The main areas and halls and room all were clean and mostly fresh smelling (some cigarette smoke on the main floor, possible blown in from outside). We walked across the street to a great sports bar, and though it was late and dark, it felt safe. The breakfast in the morning had adequate options, but the eggs and potatoes were both pretty bad, and I’m not picky. The attendant was working hard to keep everything clean and was friendly. Breakfast by far was the least good part of the hotel.

8

John S

4 Jul 2023

·

Stayed 2 nights

The room was very comfortable and up-to-date. But ... instant oatmeal? Not good. The breakfast was otherwise nice.

8

Andrew

11 Oct 2025

·

Stayed 4 nights

Clean room, friendly service, convenient location. The only complaint was that breakfast bar was lacking.

8

Rebecca M

29 Sept 2025

·

Stayed 3 nights

Check in was quick and room was nice, however, our room was on a high floor (7) and at the end of the hall and was not serviced once for a 3 night stay. Reported a toilet leak so that was fixed while we were out and our hand towels and trash were left in the hallway all night and the whole next day. On day 3, Housekeeping stopped by at 4 pm while we were getting dressed for a wedding…. I told her we needed about 10 minutes and she never came back. We saw her jumping on the trolley at 4:15. Room was very noisy (not much sound proofing) and breakfast was very basic. Would not stay here again.

6

Brenda

1 Sept 2024

·

Stayed 1 night

We went for breakfast at 8am and they out of coffee, orange juice,fruit, eggs, and bacon. we wait for over 40 min and the never bring eggs, several people complain at front desk of this, but people on the kitchen were not very helpful, if they know the hotel is full they should have extra help the n the kitchen Hundred percent

10

Sam

11 Mar 2025

·

Stayed 5 nights

We had a wonderful stay! The staff were friendly and helpful. The breakfast was very good!! We stay here again!

10

Elisa

12 Dec 2024

·

Stayed 2 nights

Good breakfast, clean dining area, great downtown access, enjoyed the trolley ride

10

Lauren

11 May 2024

·

Stayed 1 night

We enjoyed our stay, and they had one of the nicer breakfasts that we’ve experienced in terms of options.

10

Carol

27 Aug 2024

·

Stayed 1 night

Very beautifully decorated and clean hotel!Our room with balcony was awesome! Staff was welcoming and helpful.The breakfast area was beautiful as well.Ample breakfast selections from mini omelets to make your own waffles! Juices,bagels,toast sausage.All served very nicely and hot in the spacious and clean breakfast room!Ample towels and hot water for showers in our room too!Would definitely stay here again if we ever find ourselves in Kansas City again!

10

Amanda

1 Nov 2025

·

Stayed 1 night

The staff was very friendly and the place was clean . Breakfast was fresh and hot.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8 $185	9 $232	10 $232
11 $142	12 $137	13 $140	14 $140	15 $150	16 $205	17 $397
18	19 $635	20 $635	21 $453	22 $175	23 $203	24
25 $166	26 $166	27 $198	28 $198	29 $198	30 $161	31 $169

Su	Mo	Tu	We	Th	Fr	Sa
1 $142	2 $140	3 $154	4 $156	5 $270	6 $390	7 $567
8 $171	9 $144	10 $148	11 $142	12 $149	13 $222	14 $222
15 $136	16 $154	17 $166	18 $157	19 $147	20 $163	21 $248
22 $151	23 $137	24 $153	25 $137	26 $134	27 $162	28 $164
29 $136	30 $157

Hampton Inn & Suites Kansas City Downtown Crossroads

Prices for Hampton Inn & Suites Kansas City Downtown Crossroads

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds, Accessible, City View (Hearing)

Room, 1 King Bed, Refrigerator & Microwave

Suite, 1 King Bed, Accessible, Refrigerator & Microwave

Room, 2 Queen Beds, Accessible (Hearing)

Studio, 1 King Bed, Balcony (Refrigerator & Microwave)

Room, 2 Queen Beds, Refrigerator & Microwave

Studio, 1 King Bed, Balcony, Corner

Room, 1 King Bed with Sofa Bed, Accessible, Balcony (Hearing, Roll-In Shower)

Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

Room, 1 King Bed, Refrigerator & Microwave, City View

Studio, 1 King Bed, Refrigerator & Microwave (Wet Bar)

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Room, 2 Queen Beds, City View (Mobility & Hearing)

Guest reviews of Hampton Inn & Suites Kansas City Downtown Crossroads

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn & Suites Kansas City Downtown Crossroads

Prices for upcoming dates