Canada Suites - 832 Bay St.

I requested a parking space during my stay. I followed their instructions exactly as laid out but was given a ticket for $170 because you have to temporarily park in a space that is illegal in order to go get your parking fob, to access the parking garage. I brought this up to the company after receiving the ticket. They asked for a copy which I provided and then they never responded back to me after receiving it. Do not stay at this establishment if you plan on bringing a car.

Ils nous ont chargés le parking même si nous y avions pas accès car leur manette de parking étais défectueuse. Ils n’ont jamais voulu nous rembourser !!! Service horrible également pour l’arrivée. TRÈS COMPLIQUÉ !!! Nous y retournerons pas c’est certain !

The only complain I have is lack of parking offered, when I wanted it was not available, they were asking for car model and plates that I did not have until I picked my rental car and by then, I was told there was no more parking. I parked on the street and made it work. Instructions to get in the building could be clearer and the key fob for the purposes to get in did not work. The apartment itself was nice.

Great location and well maintained unit. Enjoyed that parking was available for a reasonable fee.

The room was spacious for two people with a well equipped kitchen, seating and dining area with great views of the city and sunsets. The bedroom also had city views and a sliding door to separate it from the living area. We were on the 33rd floor with very efficient lifts. The whole apartment was very clean. The deposit paid before arrival was, as promised, refunded within seven days. Would highly recommend this property.

Front desk person is awful, only two elevators one of which was broke half the stay and had to walk down from the 29th floor and the unit we rented and packed accordingly for had a broken washer and dryer so we were unable to wash any clothes. Good location but don’t expect any help from the front desk and get ready to walk because the elevator situation isn’t the best.

The apartment was in a great location, within walking distance of downtown, a grocery store, and fast-food options, and the staff were very accommodating. However, the three-bedroom apartment felt cramped for three people. The bedroom I stayed in had no windows. The bedding had a strong scent of fabric softener that made me ill, and the room lacked a humidifier, making the air very dry. The bed was uncomfortable, and I felt like I was lying directly on coils. Additionally, the third bedroom was overly warm and had no closet. While everything was clean, the apartment was understocked with essentials like toilet paper and paper towels. Parking was easy and convenient. We had a fantastic view with beautiful sunsets, and overall, it was a great place to stay, but they need to make some adjustments, such as adding a humidifier and switching to fragrance-free products.

We were looking for a reasonably priced place that was close to downtown, and this satisfied: We were within two blocks of College Station, with a grocery store, two drugstores, and a variety of restaurants also within two blocks. If you like daily turndown service or morning continental breakfasts, this isn't the place for you, but we liked having the condo entirely to ourselves for the entire six-night stay. Our teen slept on the pullout couch, and though he's a picky sleeper, he said it was comfortable. The main bed was also fine. My only real complaint: I was initially told there would be parking available, but closer to the date, they said there wasn't any. However, through SpotHero, I found an inexpensive spot two blocks away, and since the plan was to use public transit the entire time, that worked out fine.

We had a great stay in the middle of downtown, building was clean and quiet. The elevator worked just fine! (Older reviews said the elevator had issues.) The condo owner was very responsive by phone or email if any issues. Very nice!

We thoroughly enjoyed our two-night stay! Our one-bedroom apartment was quite comfortable, and the views from our high-rise apartment were awesome! The queen bed was quite comfortable, with a bedside night table on each side. Wish the lamps were brighter for reading in bed! The bath is stocked with pretty much whatever toiletries you might need. There is a kitchen area, with refrigerator, stove, dishwasher, microwave and island and stools; we used only the refrigerator to keep our beverages cold.This accommodation is in a 50-story residential tower, and there is no front-desk check-in, so we relied on the paperwork sent to us with building buzzer code. And the parking instructions as we had purchased two nights parking in the underground garage. Everything worked once we understood how things work there. Patience is the key! Once parked, we left our car in the garage for the duration of our stay. The location on Bay Street, a major thoroughfare, was perfect as we walked everywhere...over to Yonge Street, to the Art Gallery of Ontario, to the City Hall and beyond. And on a beautiful morning, we walked over to Queen's Park and around the U of Toronto campus. There are coffee shops and restaurants within a block or two in most directions. Checkout was easy, but you are required to make sure you leave the apartment as you found it, including emptying trash, loading washer and dishwasher.

Bathroom smells like mold. Bathtub looked dirty that I didn’t roast to take a shower there. And the unit had an off smell to it

Nice stay, clean apartment

The stay was good overall. The apartment was clean with ample towels, blankets, pillows. Location was solid, very walkable and convenient access to train and local shops. I wasnt a fan of the barn slide doors in the bed room, they were ineffective to block noise, sunlight and would wake partner up when sliding the door open. Beautiful views and easy access!

Clean and quiet

The room was spacious for two people with a well equipped kitchen, seating and dining area with great views of the city and sunsets. The bedroom also had city views and a sliding door to separate it from the living area. We were on the 33rd floor with very efficient lifts. The whole apartment was very clean. The deposit paid before arrival was, as promised, refunded within seven days. Would highly recommend this property.

Unacceptable Conditions – Health Hazard and No Resolution I had a very disappointing experience at this property and feel compelled to warn other travelers. There was visible black mold in the shower, making it completely unusable and posing a serious health risk. This meant we were unable to use the bathroom for the entire duration of our stay — a basic amenity that was clearly advertised and expected. Despite reporting the issue immediately and providing photo evidence, we received: No timeline for repairs or alternative accommodations, No usable bathroom for the stay, And an inadequate response from the host, Globalstay, considering the severity of the issue. This situation significantly impacted our comfort and hygiene. We were left without a safe or sanitary space, and the lack of urgency or accountability was unacceptable.

linens not clean. Even though i had pictures from checkin, was still charged.

We had a great stay in the middle of downtown, building was clean and quiet. The elevator worked just fine! (Older reviews said the elevator had issues.) The condo owner was very responsive by phone or email if any issues. Very nice!

AVOID at all costs. We reserved a crib (see convo in screenshot) 3 weeks prior to arrival. I emailed the day of to confirm. There was no crib. My baby had to sleep on the floor. The sheets for the pull-out sofa had hair and dirt on them. Dirty sock on couch. Old rotten coffee in coffee pot. NOT a single piece/roll of toilet paper (they delivered 3 rolls 4 hours after we checked in). Wet laundry from previous guests in the washing machine. Not the company's fault but power also went out and with it went the water and A/C for several hours. The company was extremely rude and unhelpful regarding the crib. They denied I ever reserved it. They also made me pay an extra $30 fee to have our 6mo old baby as a 4th guest. No apologies for the conditions, just gaslighting emails/texts back and forth until we just gave up. My 9yo has been traveling since she was a toddler. She's never cried on vacation. She did multiple times on this trip, beginning when she went to the bathroom after a long day of traveling to have ZERO toilet paper to clean herself. I asked for financial compensation. They refused. I asked to please let us cancel our 2nd and 3rd nights. They also refused. I travel a lot, both solo and with family. I've never had such a negative experience and especially for nearly $300/night USD. It's been 9 days since we checked out and I still haven't received my deposit back that they made me pay through PayPal. Extremely rude company.

Check in wasn't easy - few emails back and forth . Communication is a big problem, I tried calling them on their number , messages through Whatsapp but they didn't respond to me during the whole day . The place when I came in was not organized. Bed sheets and blankets were on the floor . Towels were all undone in the bathroom as if it was left for me to organize this .Floors weren't mopped , Garbage was full from the previous tenant. I made multiple attempts to reach them but I was give no answer. So choose carefully. Also when I left I made an effort to clean the place . ALSO, They haven't returned my deposit yet . Please help me getting my deposit back .

The unite has a wonderful city view. It’s weird that the bathroom isn’t connected to the bedroom so one has to go around the living room to get to it.

The stay was good overall. The apartment was clean with ample towels, blankets, pillows. Location was solid, very walkable and convenient access to train and local shops. I wasnt a fan of the barn slide doors in the bed room, they were ineffective to block noise, sunlight and would wake partner up when sliding the door open. Beautiful views and easy access!

Nice condo with a good view

We stayed at their small 1 bedroom, it is okay for a weekend stay.

The room was spacious for two people with a well equipped kitchen, seating and dining area with great views of the city and sunsets. The bedroom also had city views and a sliding door to separate it from the living area. We were on the 33rd floor with very efficient lifts. The whole apartment was very clean. The deposit paid before arrival was, as promised, refunded within seven days. Would highly recommend this property.

The view was amazing but there was no hot water in the room, including the shower. Since they couldn’t find where the problem came from, they concluded there was no issue. Thankfully we were there only for three nights.

The apartment was in a great location, within walking distance of downtown, a grocery store, and fast-food options, and the staff were very accommodating. However, the three-bedroom apartment felt cramped for three people. The bedroom I stayed in had no windows. The bedding had a strong scent of fabric softener that made me ill, and the room lacked a humidifier, making the air very dry. The bed was uncomfortable, and I felt like I was lying directly on coils. Additionally, the third bedroom was overly warm and had no closet. While everything was clean, the apartment was understocked with essentials like toilet paper and paper towels. Parking was easy and convenient. We had a fantastic view with beautiful sunsets, and overall, it was a great place to stay, but they need to make some adjustments, such as adding a humidifier and switching to fragrance-free products.

There is a loud and periodic beeping in the unit, perhaps coming from the alarm system, that is disruptive. Staff attempts to help me resolve the problem have thus far been unsucccessful, and one proposed solution made the beeping intensify

The internet in this unit didn't work the whole time I was there. As a business traveller with work to do, this is as important as electricity itself. Told them early on that I required it as part of my stay as I was working from there for 2 days. After three hours of 'we're working on it', I asked for my money back so that I could find another place where I could stay and work for 2 days, they refused and said they were still working on it. Asked them if they had another unit... No answer. The next day same thing. As for the unit, it was ok. Time to update the 2nd hand furniture... Especially the mattress. A disappointing experience, and poor customer service pretty much wraps this one up. Wouldn't recommend

PROS: The building is exactly as described. Neat and clean, great views. Water pressure in bathroom was better. Hot water ran, even though some comments here said they had issues with hot water. The amenities that was great were the towels and the room. Also security deposit came back to my CC in 7 days. A tip for the management, buy an under sink rack, it's like $15 and arrange the items in the bathroom sink closet. It looked a mess CONS: My problem was WIFI. It never worked. Before I got there, the team responded well but after I got there, it was a hassle getting someone on the phone. I kept following up on the Wi-Fi issue, they said they will send someone. No one came, On the eve of my my last day there, they said they remotely reset the wifi. No change until I left there. And because it's a high rise, you don't get good network on your phone either, so you are dependent on the wifi that basically does not work. I had to go down 39 floors with the elevator of course, to make calls or send emails. It's a great place absolutely, but forget working from here or making calls. Just enjoy the views.😂

Room was clean and well set up, however the plug in receptacles in the bedroom did not work, in the mornings the water taps only produced hot water. At check in I waited over an hour to get check in instructions from Globalstay. The front desk was no help whatsoever.

Booked through Expedia then was sent a message on Whatsapp asking for a $300 deposit via PayPal. Big red flag that this is a scam. Did a Google search and this has happened to others. Shane on Expedia for listing them on their site.

The check in process was lengthy with many email exchanges. It was not a smooth process and difficult to deal with while traveling. The place was clean and the view was amazing. Ive heard there is difficulty in getting damage deposit back. Will update here once I know outcome.

Perfect location in a very walkable city. The only thing that prevented a 4 or 5 star rating was unfortunately in the last hour of the stay. It was 11:15 and we were preparing to leave, 2 cleaning people came in and stated that we needed to get out, because check out was at 11am. The problem was check out was 12 pm. After spending one too many seconds getting them to leave, they barged in again. At that point we had the chance to pull up the instructions that stated the check out was 12 pm and showed it to them. Even if we had been in the room later than we should have been, knocking first is the appropriate way to go about things, not barging in and then having to be told repeatedly to leave.

AVOID at all costs. We reserved a crib (see convo in screenshot) 3 weeks prior to arrival. I emailed the day of to confirm. There was no crib. My baby had to sleep on the floor. The sheets for the pull-out sofa had hair and dirt on them. Dirty sock on couch. Old rotten coffee in coffee pot. NOT a single piece/roll of toilet paper (they delivered 3 rolls 4 hours after we checked in). Wet laundry from previous guests in the washing machine. Not the company's fault but power also went out and with it went the water and A/C for several hours. The company was extremely rude and unhelpful regarding the crib. They denied I ever reserved it. They also made me pay an extra $30 fee to have our 6mo old baby as a 4th guest. No apologies for the conditions, just gaslighting emails/texts back and forth until we just gave up. My 9yo has been traveling since she was a toddler. She's never cried on vacation. She did multiple times on this trip, beginning when she went to the bathroom after a long day of traveling to have ZERO toilet paper to clean herself. I asked for financial compensation. They refused. I asked to please let us cancel our 2nd and 3rd nights. They also refused. I travel a lot, both solo and with family. I've never had such a negative experience and especially for nearly $300/night USD. It's been 9 days since we checked out and I still haven't received my deposit back that they made me pay through PayPal. Extremely rude company.

Beautiful stay. Difficult booking and too much back and forth with requirements for booking, long waits for replies.

Chaotic check-in

Amazing stay, responsive host

Check in wasn't easy - few emails back and forth . Communication is a big problem, I tried calling them on their number , messages through Whatsapp but they didn't respond to me during the whole day . The place when I came in was not organized. Bed sheets and blankets were on the floor . Towels were all undone in the bathroom as if it was left for me to organize this .Floors weren't mopped , Garbage was full from the previous tenant. I made multiple attempts to reach them but I was give no answer. So choose carefully. Also when I left I made an effort to clean the place . ALSO, They haven't returned my deposit yet . Please help me getting my deposit back .

The unit was fine. The actual booking of the property is confusing as they required a $200 damage deposit outside of Expedia’s website, even though Expedia says to never make a payment outside of their website. Also have to submit a selfie and government ID.

Good building and location

The stay was good overall. The apartment was clean with ample towels, blankets, pillows. Location was solid, very walkable and convenient access to train and local shops. I wasnt a fan of the barn slide doors in the bed room, they were ineffective to block noise, sunlight and would wake partner up when sliding the door open. Beautiful views and easy access!

Very central location, clean condo with outstanding view. Highly recommend

Great location, very clean and quiet building. We would stay here again in a heartbeat!

We were looking for a reasonably priced place that was close to downtown, and this satisfied: We were within two blocks of College Station, with a grocery store, two drugstores, and a variety of restaurants also within two blocks. If you like daily turndown service or morning continental breakfasts, this isn't the place for you, but we liked having the condo entirely to ourselves for the entire six-night stay. Our teen slept on the pullout couch, and though he's a picky sleeper, he said it was comfortable. The main bed was also fine. My only real complaint: I was initially told there would be parking available, but closer to the date, they said there wasn't any. However, through SpotHero, I found an inexpensive spot two blocks away, and since the plan was to use public transit the entire time, that worked out fine.

the location and area was great.

Very good location and view

Excellent location, good condo

Good location and wonderful view

We thoroughly enjoyed our two-night stay! Our one-bedroom apartment was quite comfortable, and the views from our high-rise apartment were awesome! The queen bed was quite comfortable, with a bedside night table on each side. Wish the lamps were brighter for reading in bed! The bath is stocked with pretty much whatever toiletries you might need. There is a kitchen area, with refrigerator, stove, dishwasher, microwave and island and stools; we used only the refrigerator to keep our beverages cold.This accommodation is in a 50-story residential tower, and there is no front-desk check-in, so we relied on the paperwork sent to us with building buzzer code. And the parking instructions as we had purchased two nights parking in the underground garage. Everything worked once we understood how things work there. Patience is the key! Once parked, we left our car in the garage for the duration of our stay. The location on Bay Street, a major thoroughfare, was perfect as we walked everywhere...over to Yonge Street, to the Art Gallery of Ontario, to the City Hall and beyond. And on a beautiful morning, we walked over to Queen's Park and around the U of Toronto campus. There are coffee shops and restaurants within a block or two in most directions. Checkout was easy, but you are required to make sure you leave the apartment as you found it, including emptying trash, loading washer and dishwasher.