What type of breakfast is offered and what are the serving hours?

A complimentary full breakfast is served daily from 7:00 AM to noon.

Are pets allowed at the property?

The property allows pets in specific rooms only, with a pet deposit of USD 200 per stay and a fee of USD 52.20 per pet, which varies based on the length of stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property has visual alarms in hallways and well-lit paths to the entrance. However, it is not wheelchair accessible.

What is the location of the property in relation to key landmarks?

The property is located in the heart of Mexico City, within a 5-minute walk of Paseo de la Reforma and the Angel of Independence Monument. It is approximately 1.6 miles from the National Museum of Anthropology and 2.3 miles from Auditorio Nacional.

Does the property have a swimming pool?

Yes, the property features an outdoor pool. Specific operational hours are not provided, but it is available for guests to enjoy.

What are the policies for guests staying with children?

One child 12 years old or younger stays free per registered adult when occupying the parent or guardian's room using existing bedding.

Volga Hotel in Mexico City

Average nightly price at Volga, Member of Preferred Hotels & Resorts by month, last 12 months (USD)
Month	Average price
January	US$257
February	US$378
March	US$417
April	US$384
May	US$395
June	US$467
July	US$356
August	US$293
September	US$291
October	US$282
November	US$274
December	US$271

What guests think

At Volga, Member of Preferred Hotels & Resorts, travellers consistently praise the warm, attentive staff, stylish design, and walkable location near Reforma, while noting lively nightlife energy that can bring late-night noise and occasional operational hiccups.

Breakfast and cocktails receive frequent praise, though a few guests found some meals or breakfast service underwhelming. Housekeeping and overall hygiene are widely applauded, with a couple of reports of bed bugs. Rooms are chic and comfortable, sometimes compact or dark, and some reviewers reported spotty Wi-Fi. Expect a design-forward, social boutique stay with standout service in a central setting.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Rooftop pool and bars, including a basement speakeasy, are highlights guests enjoy; several note loud music late into the night.

Related guest reviews

10

NATALIA

26 Sept 2025

·

Stayed 4 nights

Big fan of this hotel. The staff was top tier. Only annoyance was how loud the speakeasy is until 3ish am. Other than that, loved everything about it.

10

Tiffany

26 Oct 2025

·

Stayed 1 night

I absolutely loved this hotel and plan to always stay here when I’m in CDMX. The staff was friendly, the hotel was impeccable, and the bar in the basement had a great DJ and good drinks.

10

Cédric

2 Apr 2024

·

Stayed 4 nights

Nous avons beaucoup apprécié notre séjour. C’est facile de se déplacer à partir de l’hôtel. Le personnel est très sympathique et accueillant. Le petit déjeuner est excellent. Nous avons beaucoup apprécié la piscine et la terrasse au toit pour les fins de journée.

10

Laurel

15 Mar 2024

·

Stayed 4 nights

This hotel is amazing! The staff is so responsive, the venue is sleek and modern, the amenities are beyond expectations, housekeeping is superb, the rooftop pool and lounge chairs provide a quiet retreat and the breakfasts are delicious! Truly, I cannot recommend this hotel enough!

8

Agustin

29 Dec 2024

·

Stayed 3 nights

Great location! Rooms are compact but very functional. Excellent location, staff is very friendly and attentive. The rooftop bar is great!

10

Cara

28 Sept 2025

·

Stayed 3 nights

Great place! Staff and property were beautiful. We ate dinner and had cocktails upstairs and at the restaurant. Both were delicious! We also ordered boxed lunches to-go which were great for the car ride.

10

Rachel

21 Dec 2025

·

Stayed 1 night

Great breakfast and had nice drinks at the bar. The room was very chic and clean. Concierge was incredible and helped us enjoy our stay.

10

Matthieu

21 Apr 2025

·

Stayed 4 nights

Great place! A bit noisy because of the loud sound system in the speakeasy

10

Nicholas

19 Jan 2025

·

Stayed 3 nights

Saw this hotel on TikTok and decided to give it a spin and thank god I did. Loved my stay here. The staff was attentive, the room was perfect, the design is beautiful. There’s even a speakeasy in the basement open at night and a rooftop as well. I will definitely be coming back.

6

Ryan

8 Sept 2024

·

Stayed 6 nights

There were some issues with the elevator during our stay as well as with the pool/flooding in the bar and restaurant. This limited our ability to use the amenities that we had previously booked specifically for.

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Cleanliness

Reviews frequently describe the property as very clean with attentive housekeeping. However, there are a couple of reports of bed bugs.

Related guest reviews

10

Tiffany

26 Oct 2025

·

Stayed 1 night

I absolutely loved this hotel and plan to always stay here when I’m in CDMX. The staff was friendly, the hotel was impeccable, and the bar in the basement had a great DJ and good drinks.

10

Laurel

15 Mar 2024

·

Stayed 4 nights

This hotel is amazing! The staff is so responsive, the venue is sleek and modern, the amenities are beyond expectations, housekeeping is superb, the rooftop pool and lounge chairs provide a quiet retreat and the breakfasts are delicious! Truly, I cannot recommend this hotel enough!

8

Dorothee

8 Aug 2025

·

Stayed 6 nights

This properly may have bedbugs.

10

Jessica

18 Nov 2025

·

Stayed 3 nights

Clean and spacious

10

Sue

15 Mar 2024

·

Stayed 4 nights

Chic, kind, clean, and beautiful. Thank you for a wonderful stay!

10

Rachel

21 Dec 2025

·

Stayed 1 night

Great breakfast and had nice drinks at the bar. The room was very chic and clean. Concierge was incredible and helped us enjoy our stay.

10

Mary

12 Mar 2025

·

Stayed 3 nights

Calm, clean, and an excellent breakfast!

10

Kristi

26 Feb 2026

·

Stayed 7 nights

Clean and staff was amazing!! Atmosphere was wonderful

10

Ana

25 Aug 2024

·

Stayed 1 night

Love how modern and clean the room and amenities provided were. The property itself was beautiful. Staff was excellent and very efficient.

4

Courtney

1 Jul 2025

·

Stayed 1 night

Beautiful property but I found a bed bug in my bed.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are stylish with very comfortable beds, but some are compact or dark, and several guests experienced music-related noise at night; some also reported spotty Wi-Fi.

Related guest reviews

10

Ilona

23 Mar 2025

·

Stayed 6 nights

Great spot. Our standard room was very small. But i luckily got upgraded to a larger room for an additional fee after I checked in. Service is great. Location was the best. We walked everywhere with ease. A block away from St. Regis and The Ritz Carlton.

10

NATALIA

26 Sept 2025

·

Stayed 4 nights

Big fan of this hotel. The staff was top tier. Only annoyance was how loud the speakeasy is until 3ish am. Other than that, loved everything about it.

8

Agustin

29 Dec 2024

·

Stayed 3 nights

Great location! Rooms are compact but very functional. Excellent location, staff is very friendly and attentive. The rooftop bar is great!

6

Maria Camila

1 May 2024

·

Pros: Hotel Volga is a beautiful hotel in a very accessible, walkable neighborhood in Mexico City. The restaurant is delicious and the daily breakfast options are fantastic. The cleaning and service staff are also very kind and helpful, and the rooms are always neat. During my stay, I had issues with the air conditioning and the hotel staff gave me another room with no issue. Cons: The hotel is very dark, everywhere, including the rooms. Barely any natural light anywhere other than the rooftop. The WiFi is not reliable anywhere, and the dining area/lobby is too loud and dark for work. I had to use my hotspot for internet throughout the entire trip because the WiFi either would not load or would constantly disconnect. Also, music was playing loudly all day long, everywhere, even early in the morning for breakfast. In addition, the hotel does not have a phone service and all communication with the Front Desk has to happen over WhatsApp, both for matters such as room service and invoicing. The Front Desk is not always prompt in replying. Finally, I have had issues obtaining my invoice for my lengthy stay at Volga, and have not obtained a clear response as to why from the hotel staff. All in all, I would say this is a great hotel for a vacation, especially for young people. Most of the staff is kind, and it’s beautifully designed and chic. However, for anything that deviates from a young person’s holiday, such as a family trip or a work trip, I would not choose it again.

10

jesse

22 Nov 2025

·

Stayed 3 nights

Everything about this hotel was fantastic. Excellent service, very courteous staff, great breakfast, and great coffee. The beds and pillows were extremely comfortable. I even had to ask which brand of bedding they use.

4

MATIAS

19 Dec 2024

·

Stayed 4 nights

Very noisy property. Heard everything from foot steps, to doors closing, to music, and bass.

10

Sara

30 Aug 2025

·

Stayed 2 nights

Loved the aesthetic, but found the balcony unuseful as you couldn’t smoke

10

Matthieu

21 Apr 2025

·

Stayed 4 nights

Great place! A bit noisy because of the loud sound system in the speakeasy

10

Juan

31 Mar 2025

·

Stayed 3 nights

Great service, WiFi can have some improvement.

8

Anne

31 Oct 2024

·

Stayed 3 nights

Great location, easy to walk places; however they did not have the room that we booked originally. We got what seemed to be a standard room from a deluxe room that was originally booked. Not too many amenities or events when we were there like the hotel originally stated. It’s also very dark in the hotel, cool construction and decor but overall dark ambiance.

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as warm, professional, and accommodating, with standout concierge support. A few guests reported delays, slow responses via WhatsApp, or inconsistent service during check-in and breakfast.

Related guest reviews

10

Nancy

6 Nov 2025

·

Stayed 1 night

The service was amazing! The place is at a perfect location. The hotel is beautiful.

8

Chelsea

18 Aug 2025

·

Stayed 4 nights

Beautiful property the bell concierge man Gustavo was amazing and very helpful.

6

Maria Camila

1 May 2024

·

Pros: Hotel Volga is a beautiful hotel in a very accessible, walkable neighborhood in Mexico City. The restaurant is delicious and the daily breakfast options are fantastic. The cleaning and service staff are also very kind and helpful, and the rooms are always neat. During my stay, I had issues with the air conditioning and the hotel staff gave me another room with no issue. Cons: The hotel is very dark, everywhere, including the rooms. Barely any natural light anywhere other than the rooftop. The WiFi is not reliable anywhere, and the dining area/lobby is too loud and dark for work. I had to use my hotspot for internet throughout the entire trip because the WiFi either would not load or would constantly disconnect. Also, music was playing loudly all day long, everywhere, even early in the morning for breakfast. In addition, the hotel does not have a phone service and all communication with the Front Desk has to happen over WhatsApp, both for matters such as room service and invoicing. The Front Desk is not always prompt in replying. Finally, I have had issues obtaining my invoice for my lengthy stay at Volga, and have not obtained a clear response as to why from the hotel staff. All in all, I would say this is a great hotel for a vacation, especially for young people. Most of the staff is kind, and it’s beautifully designed and chic. However, for anything that deviates from a young person’s holiday, such as a family trip or a work trip, I would not choose it again.

10

jesse

22 Nov 2025

·

Stayed 3 nights

Everything about this hotel was fantastic. Excellent service, very courteous staff, great breakfast, and great coffee. The beds and pillows were extremely comfortable. I even had to ask which brand of bedding they use.

10

KARELL

15 Feb 2025

·

Stayed 1 night

Wonderful stay , wonderful staff

10

Rachel

21 Dec 2025

·

Stayed 1 night

Great breakfast and had nice drinks at the bar. The room was very chic and clean. Concierge was incredible and helped us enjoy our stay.

6

chris

14 Apr 2024

·

Stayed 2 nights

Hotel Volga in Mexico City impresses with its stunning architecture and stylish rooms but falls short in service, making the stay frustrating. Check-in was delayed by over two hours with no clear explanations from confused staff, setting a disappointing tone. Our rooms were beautifully decorated yet not serviced until 6 PM the next day, disrupting our plans. Noise from a basement bar and a busy rooftop, which we were unexpectedly restricted from using due to a private event, permeated our rooms until early morning. Additionally, this was the only place in Mexico City where we encountered rude staff. Despite its visual appeal, Hotel Volga's operational failures significantly detract from the overall experience. I would hesitate before booking this .

10

Samantha

28 Apr 2024

·

Stayed 7 nights

Volga Hotel is conveniently located & walking friendly to a lot of neighbourhoods in CDMX. Restaurants, bars & night life. The staff is absolutely fabulous!! They made sure our needs were met and always with a smile. Look out for Juan… his smile is bigger than his face, and is a welcoming greeting coming or going. Please make sure you tell Juan Samantha sends her greetings!

10

Margaret

3 Sept 2025

·

Stayed 2 nights

Everyone was kind. The space was beautiful. Breakfast was delicious. Dante helped us book an incredible hot air balloon experience.

6

Alexander

15 Sept 2025

·

Stayed 4 nights

The hotel is nice and luxurious, the gym lacked depth as well as the rooftop bar / pool. The free breakfast was poorly executed along with poor service at the time. The quantities of food were mid to low and the the taste was mid.

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AI-generated summary based on recent guest reviews

Location

Centrally located near Paseo de la Reforma and walkable to restaurants, parks, and sights. A few did not love the immediate surroundings.

Related guest reviews

10

Ilona

23 Mar 2025

·

Stayed 6 nights

Great spot. Our standard room was very small. But i luckily got upgraded to a larger room for an additional fee after I checked in. Service is great. Location was the best. We walked everywhere with ease. A block away from St. Regis and The Ritz Carlton.

10

Nancy

6 Nov 2025

·

Stayed 1 night

The service was amazing! The place is at a perfect location. The hotel is beautiful.

8

Agustin

29 Dec 2024

·

Stayed 3 nights

Great location! Rooms are compact but very functional. Excellent location, staff is very friendly and attentive. The rooftop bar is great!

10

leslie

19 Feb 2025

·

Stayed 2 nights

Location close enough to restaurants and parks nearby. Service was great, very cool architecture,

10

Maria

28 Sept 2025

·

Stayed 2 nights

A una cuadra de paseo de la reforma. Ce

8

Ludovic

29 Apr 2025

·

Stayed 3 nights

I didn’t love the immediately surrounding neighborhood.

10

Samantha

28 Apr 2024

·

Stayed 7 nights

Volga Hotel is conveniently located & walking friendly to a lot of neighbourhoods in CDMX. Restaurants, bars & night life. The staff is absolutely fabulous!! They made sure our needs were met and always with a smile. Look out for Juan… his smile is bigger than his face, and is a welcoming greeting coming or going. Please make sure you tell Juan Samantha sends her greetings!

10

nabil

28 Nov 2024

·

Stayed 1 night

Great hotel great location. Staff super friendly. Beautifully designed and they gave me a complimentary 2pm check out which I loved. Will def go back.

10

Zekiel

19 May 2025

·

Stayed 3 nights

Stunning hotel with exceptional service. The location was perfect for walking around the city.

8

James

6 Jan 2025

·

Stayed 4 nights

Good hotel with nothing special in the centre of cdmx

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is often highlighted as delicious, and many enjoyed the cocktails and bar scene. Some guests found certain meals or breakfast service underwhelming.

Related guest reviews

10

Tiffany

26 Oct 2025

·

Stayed 1 night

I absolutely loved this hotel and plan to always stay here when I’m in CDMX. The staff was friendly, the hotel was impeccable, and the bar in the basement had a great DJ and good drinks.

10

Cédric

2 Apr 2024

·

Stayed 4 nights

Nous avons beaucoup apprécié notre séjour. C’est facile de se déplacer à partir de l’hôtel. Le personnel est très sympathique et accueillant. Le petit déjeuner est excellent. Nous avons beaucoup apprécié la piscine et la terrasse au toit pour les fins de journée.

10

Laurel

15 Mar 2024

·

Stayed 4 nights

This hotel is amazing! The staff is so responsive, the venue is sleek and modern, the amenities are beyond expectations, housekeeping is superb, the rooftop pool and lounge chairs provide a quiet retreat and the breakfasts are delicious! Truly, I cannot recommend this hotel enough!

10

jesse

22 Nov 2025

·

Stayed 3 nights

Everything about this hotel was fantastic. Excellent service, very courteous staff, great breakfast, and great coffee. The beds and pillows were extremely comfortable. I even had to ask which brand of bedding they use.

10

Priscilla

15 Feb 2024

·

Stayed 1 night

La comida es excepcional lo mejor de Mexico

8

Allan

14 May 2025

·

Stayed 4 nights

The staff at this hotel are absolutely amazing. Polite, kind, informative, and friendly. Always greeting us with a smile. The food at the hotel was underwhelming at best. Drinks are great. We only ate one meal (dinner) at the hotel during our 4 day stay. Breakfast was included so that was the only meal we had which was consistently good.

10

Cara

28 Sept 2025

·

Stayed 3 nights

Great place! Staff and property were beautiful. We ate dinner and had cocktails upstairs and at the restaurant. Both were delicious! We also ordered boxed lunches to-go which were great for the car ride.

10

Rachel

21 Dec 2025

·

Stayed 1 night

Great breakfast and had nice drinks at the bar. The room was very chic and clean. Concierge was incredible and helped us enjoy our stay.

10

Margaret

3 Sept 2025

·

Stayed 2 nights

Everyone was kind. The space was beautiful. Breakfast was delicious. Dante helped us book an incredible hot air balloon experience.

6

Alexander

15 Sept 2025

·

Stayed 4 nights

The hotel is nice and luxurious, the gym lacked depth as well as the rooftop bar / pool. The free breakfast was poorly executed along with poor service at the time. The quantities of food were mid to low and the the taste was mid.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $430	19 $428	20 $433	21 $420	22 $439	23 $439	24 $439
25 $423	26 $444	27 $419	28 $423	29	30	31

Su	Mo	Tu	We	Th	Fr	Sa
1	2 $398	3 $398	4 $371	5	6	7
8 $369	9 $369	10 $369	11 $381	12 $569	13 $441	14
15 $389	16 $354	17 $354	18 $369	19 $387	20 $462	21
22 $405	23 $371	24 $371	25 $371	26 $405	27 $405	28 $386
29 $386	30 $336

Volga, Member of Preferred Hotels & Resorts

Prices for Volga, Member of Preferred Hotels & Resorts

Monthly average prices

About this property

Location

Room options

Deluxe Room, 1 Queen Bed

Suite, 1 King Bed

Grand Suite

Deluxe Room, 2 Queen Beds

Deluxe Room, 1 King Bed

Guest reviews of Volga, Member of Preferred Hotels & Resorts

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Volga, Member of Preferred Hotels & Resorts

Prices for upcoming dates