Is parking available at the property?

Free valet parking is available on-site, and there is limited parking as well. No reservation is required for parking.

What type of breakfast is offered and what are the serving hours?

Continental breakfast is available daily from 7:00 AM to 11:00 AM for a fee of approximately AED 65 for adults and AED 45 for children.

Are pets allowed at the property?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is at 12:00 PM. Early check-in is available for a fee, subject to availability.

Is there an airport shuttle service available?

A roundtrip airport shuttle is available for a surcharge of AED 200 per vehicle (one-way, maximum occupancy 3). Guests must contact the property in advance to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas. However, specific details about accessible rooms and bathrooms are not provided.

Where is the property located in relation to key landmarks?

The hotel is located in the heart of Dubai, within a 5-minute drive of Dubai Creek and BurJuman Mall. It is approximately 1.3 miles from Dubai Museum and 2.8 miles from the Dubai International Convention and Exhibition Centre.

Does the property have a swimming pool?

Yes, the hotel features an outdoor heated pool. Pool access is available from 7:00 AM to 7:00 PM.

What are the policies for guests staying with children?

Up to 12 children can stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

Rollaway beds are available for a fee of AED 150 per night. Requests for extra beds must be made in advance and are subject to confirmation.

Grayton Hotel Dubai

Average nightly price at Grayton Hotel by Blazon Hotels by month, last 12 months (USD)
Month	Average price
January	US$126
February	US$106
March	US$61
April	US$52
May	US$49
June	US$33
July	US$37
August	US$35
September	US$40
October	US$98
November	US$150
December	US$114

What guests think

At Grayton Hotel by Blazon Hotels, guests frequently praise modern, spacious rooms and good value, note a location handier for Old Dubai than beaches, and appreciate amenities like a pleasant pool area and inviting bars.

Service is widely described as friendly and professional, though a few guests reported rude interactions or strict ID policies at check-in. Cleanliness is generally good but inconsistent at times, with occasional dusty spots, stained or worn towels, or small maintenance issues. Dining feedback is mixed: the Indian restaurant draws praise, while several reviews found breakfast repetitive or uneven. Overall, expect a comfortable base for exploring Deira and Old Dubai.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the pool area and on-site bars.

Related guest reviews

6

Johan

26 Feb 2023

·

Stayed 8 nights

Average standard. Restaurants very focused on Indian. Forgot my order. Very few European tv channels in the room but sportsbar.

10

Ajay

17 Apr 2023

·

Stayed 5 nights

Excellent hotel with great staff and amenities. Thank you to Wasim Husain (front desk) always greets with a smile and always willing to help!

10

Koki

3 Apr 2022

·

Stayed 8 nights

ホテルは最高でした。プールにも入りました。1Fのレストラン　インド料理？も美味しいです。GFの奥のバーも丁寧に対応していただきました。近くにお店がほぼないのが残念賞でしたが、それ以外は部屋の天井も高くお風呂の壁は自動でオープンになるし、今回3ヶ所のホテルに宿泊した中でNO1 予約した時期も良く割安感満載でした。ありがとうございました😊

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10

Monika Agata

18 Mar 2023

·

Stayed 7 nights

It was an easy check in and checkout. Always had parking available. Room cleaned daily.

8

Daniel

22 Jun 2024

·

Stayed 2 nights

Overall an excellent hotel. It have the impression of being an epic place when it opened but had taken its eye off the ball slightly with various bits and pieces no longer working as they should, but nothing major and had other things going for it such as location, room size and design. Bar on ground floor was friendly and underused. Breakfasts there was buffet and good quality and selection for all tastes east and west

10

Patrik

24 Apr 2023

·

Stayed 2 nights

Really nice hotell, has nice helpful staff. Breakfast was good, not to big, but everything I need. Poolarea was calm and nice.

10

Christina

21 Sept 2025

·

Stayed 10 nights

Tudo maravilhoso! Quarto moderno, toalhas grossas e grandes, tudo novinho! Amamos a estadia lá. Piscina climatizada.

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10

govindji

29 Oct 2025

·

Stayed 7 nights

Clean room. Staff helpful and bar service excellent

10

Vivienne

14 Oct 2024

·

Stayed 2 nights

Stayed at Grayton for 4 -5 days, Situated in Deira, very busy area shopping and business. Great area for exposing the Gold, Perfune and Spice Souk. Much cheaper to live than around JBR and the Palm if you want to spend more time in Dubai and discover other areas. Lovely hotel, good gym and Pool area. Spa is good also for massage. Food is good. Staff and service good also.

10

Doreen

17 May 2023

·

Stayed 6 nights

Had a great stay. Staff was extremely kind and serviceable. Clean rooms and environment. Remember to try out their lounge and restaurant. Shout out to Ethisham. Great service, Man. Not forgetting the concierge staff. Thank you.

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Cleanliness

Many reviews note clean rooms and common areas, but several report inconsistencies such as dusty spots, stained or worn towels/linens, and occasional missed details.

Related guest reviews

8

Jhett

13 May 2024

·

Stayed 7 nights

First day was terrible. AC and cleanliness issues in my room but the management resolved them within 24 hours. The hotel needs to change the tettered towels and sheets.

6

Ibrahim

25 Sept 2023

·

Stayed 6 nights

Overall it was a decent stay. Only biggest issue was cleanliness there was dust behind the headboard, dust under side tables and general daily house keeping didnt take any dirty dishes from the room. Definately needs better cleaning. Triggered allergies off.

10

Murad

3 Nov 2023

·

Stayed 1 night

Clean rooms. Nice atmosphere. I will stay again. Good for the family.

10

Wojciech

11 Sept 2022

·

Stayed 4 nights

Fajny hotel obsługa miła i pomocna. Pokój czysty codzienne sprzątanie.

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10

Mohammed

1 Dec 2022

·

Stayed 19,327 nights

Clean, spacious, and comfortable

10

Nicol

21 Apr 2023

·

Stayed 5 nights

Very clean hotel, comfortable bed, huge modern rooms. Kind staff..

10

Mustafa

18 Aug 2024

·

Stayed 2 nights

Nice, specious and clean room.

10

govindji

29 Oct 2025

·

Stayed 7 nights

Clean room. Staff helpful and bar service excellent

8

clovis

14 May 2025

·

Stayed 7 nights

Quarto bem confortável, cama ótima. As toalhas poderiam ser melhores, as vezes manchadas ou até mesmo rasgadas. Nos mais tudo ótimo. Boa localização para quem quer ficar próximo a cidade velha

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8

Shinji

31 Mar 2022

·

Stayed 4 nights

コスパが良かった。部屋が綺麗だった。

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern, spacious, and comfortable with strong showers. Some guests found beds hard and reported maintenance issues like weak A/C, drainage problems, or minor wear.

Related guest reviews

8

Tim

14 Mar 2023

·

Stayed 10 nights

The hotel dates from 2019, so everything is modern and electronically up to date. The beds are comfortable and the rooms very pleasing. I especially appreciated the shower, which had excellent pressure and hot water through a rainfall showerhead. The bath was large enough and also comfortable. Housekeeping were especially efficient and very helpful. The wait staff and chefs in the breakfast venue were also cheerful and always customer focused. The breakfast was par for the course in this type of four star establishment, with nothing particularly memorable. Ms Soukaina Ennhari, the Front Office Manager, was especially helpful and efficient. I found all staff to be well trained and client focused, they were a pleasure to deal with. The hotel is excellent overall, staff and property alike. The only drawback for me was the location, as it was inside a residential area of multi-storey apartment buildings, such as multiple Golden Sands complexes, and a 15 mins walk from Burjaman Mall, which would be a challenge in the warmer weather. Thank you to all staff, however, for their dedication and professionalism. Blazon corporation may be proud!

4

Mohammad Ali

18 Jan 2025

·

Stayed 4 nights

Well, it was not expected based on what i saw from the pictures. The all services could have been a lot better. We reserved a room for three people but what they gave me was a very small room which was really difficult to stay... Also the treatment of manager was a lot imploite and he was not at all kind. Evert day they woudn't clean our room completely. Sometimes a towel missed, sometimes a toothbrush missed and etc... Also, the diversity of breakfast was nothing, i can say we could only eat eges, That's it I DO NOT recommend this hotel at all

10

JONATHAN

7 Aug 2025

·

Stayed 2 nights

Fantastic place with very helpful and efficient staff. Room was spacious and great value for money. The area in which the hotel is situated is a bit far from the main tourist sites but worth it.

6

CHING-CHIEN

1 Dec 2022

·

Stayed 5 nights

Not as expected. Hotel itself is nice. But even I'm gold member on Hotels.com. Hotel staff not willing to offer early check-in (they refused immediately, not even check). The interior of the room seems to be good but if look carefully, many facilities not qualified. totally not organized and think thru what customers want. Shower room is worth, always drained after shower so it appears they never bother to check and clean. Bed sheets also many obvious stains, even you public showed to the room service, but still, they don't change....I stayed 5 nights without changing, I won't consider to stay again.

8

Andrew

1 Apr 2025

·

Stayed 5 nights

Friendly, efficient and helpful staff on reception. The pool staff, restaurant and cleaners were very polite. On arrival there were some unsightly marks around the bathroom that needed cleaning, the curtains were damaged as was the sink plug. We found the bed and pillows a bit hard and uncomfortable and on reflection we would have preferred a location closer to the beaches as its very difficult to walk in Dubai because of the traffic and huge distances. But the pool area was great and overall it was excellent value for money

10

Mohammed

1 Dec 2022

·

Stayed 19,327 nights

Clean, spacious, and comfortable

10

Nicol

21 Apr 2023

·

Stayed 5 nights

Very clean hotel, comfortable bed, huge modern rooms. Kind staff..

6

Anders

30 Jun 2024

·

Stayed 2 nights

Det er et billig og ikke så gammelt hotell. Harde senger og A/C fungerte dårlig på mitt rom. avløpsvannet i dusjen virket også tett. Orket ikke klage og flyttet ut etter 1 natt isteden.

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10

Mustafa

18 Aug 2024

·

Stayed 2 nights

Nice, specious and clean room.

8

Andre

2 Feb 2023

·

The Roos were vey comfortable and clean. Had to ask for face cloths. They only have towels each day.

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Service

Service is frequently praised as friendly, professional, and helpful, with smooth check-in and checkout; however, a few guests reported rude interactions or rigid policy enforcement.

Related guest reviews

10

Aaron

26 May 2023

·

Stayed 15 nights

The room was nice, members of staff were very kind. Kudos to lady manager.

10

Gurpreet

26 Aug 2023

·

Stayed 6 nights

Staff so professional

10

Ajay

17 Apr 2023

·

Stayed 5 nights

Excellent hotel with great staff and amenities. Thank you to Wasim Husain (front desk) always greets with a smile and always willing to help!

8

Meyeeth P

22 Dec 2024

·

Stayed 7 nights

The friendly and helpful staff to name the few Daniel in tours and travel and front desk personnel and housekeeping.We enjoyed our stay we will recommend this property to our family and friends.

8

Andrew

1 Apr 2025

·

Stayed 5 nights

Friendly, efficient and helpful staff on reception. The pool staff, restaurant and cleaners were very polite. On arrival there were some unsightly marks around the bathroom that needed cleaning, the curtains were damaged as was the sink plug. We found the bed and pillows a bit hard and uncomfortable and on reflection we would have preferred a location closer to the beaches as its very difficult to walk in Dubai because of the traffic and huge distances. But the pool area was great and overall it was excellent value for money

2

Samiya

6 Jan 2026

·

Stayed 2 nights

This was one of the worst hotel experiences I have had in years of international travel. We had a prepaid booking and arrived late in the evening, only to be denied check-in because I did not have my passport with me. My passport was accidentally left at my brother’s place, two hours away, but my husband had his passport and I presented a driver’s license with photo, which is a government-issued ID accepted worldwide. If this hotel has a strict policy requiring passports for every guest, that should be clearly communicated in the booking confirmation or pre-arrival emails. It was never mentioned anywhere. You cannot enforce a hidden policy on tired guests at night and leave them stranded. What made this situation far worse was the horribly rude and unprofessional behavior of the receptionist (a lady at the front desk). Instead of handling the situation with basic courtesy or empathy, she coldly suggested that my husband could go to the room while I stayed in the lobby. That is not just unreasonable — it is humiliating. Hotels.com contacted the property directly to help resolve the issue, yet her attitude remained unchanged and dismissive. Even if the hotel chose to stick to its policy, there is a respectful way to decline guests. This was not it. I have traveled to over a dozen countries and visited the UAE 7–8 times, and I have never encountered this level of hostility and lack of basic hospitality at any hotel.

10

Salman

11 Nov 2023

·

Stayed 3 nights

I stayed at the hotel recently for the first time and had a fantastic experience. The hotel itself is beautiful, with modern and stylish rooms and amenities. But what really made my stay special was the excellent customer service. From the moment I arrived, I was greeted by friendly and helpful staff members. They went out of their way to make me feel welcome and comfortable. Special thanks to the front office staff "Soukaina" who was very supportive & 5 star service hero indeed. She does her best to please the guest! Overall, I had a wonderful stay at Grayton. The hotel itself is great, but the customer service is what really sets it apart. I would highly recommend this hotel to anyone looking for a relaxing stay in Dubai.

10

govindji

29 Oct 2025

·

Stayed 7 nights

Clean room. Staff helpful and bar service excellent

2

Arslan

5 Jul 2023

·

Stayed 6 nights

I would never recommend this property to anyone, the amount of charges does not equal to the lack of service they offer. The staff is unhelpful, you can be dying of thirst or sick and they are more concerned with their money and policies.

2

JAHIRUL HOQUE

13 Sept 2023

·

Stayed 3 nights

The first day at the Hotel was good but during the stay someone - my doubt would be the housekeeping may have damaged the cover of the WC and when I saw the same I immediately informed the same to the Hotel and they started blaming me for the damage. Initially they started asking for a huge sum which got negotiated and I paid the same under dispute. Now comes the tricky part when we were having this argument, there was a certain gentleman who claimed to be a manager to whom I was explaining and without hearing me he would just keep on interrupting. The discussion went out of hand he started threatening us of consequences and kept on showing us a camera and then he called some security guy who dint care much about what was happening. When I told them I am not interested to have the discussion and we would want to know your names - he REFUSED to give his name or his email id also when I asked details of the general that also he said I will not give you. FRANKLY I DONT CARE HOW WELL YOUR HOTEL IS DOING BUT IF YOU DONT HAVE THE RIGHT GUYS TO HANDLE SUCH ISSUES THEN ITS JUST A HOUSE OF CARDS JUST WAITING TO FALL - IF THE RELEVANT PERSON IS READING - ITS FOR YOU TO AMEND - AS FAR AS I AM CONCERNED I WAS GOING TO RECOMMEND TO ALL MY FRIENDS IN BANGLADESH - BUT I WOULD NOT RECOMMEND DUE TO THE ATTITUDE OF THE STAFF!!

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Location

Convenient for Old Dubai/Deira with restaurants, Mena Bazaar, and BurJuman/Metro reachable on foot. Several guests note it is farther from beaches and major tourist sights, and walking can be challenging.

Related guest reviews

8

HARUKA

4 Apr 2025

·

Stayed 2 nights

Low cost and high quality, but location is a little bad.

8

Tim

14 Mar 2023

·

Stayed 10 nights

The hotel dates from 2019, so everything is modern and electronically up to date. The beds are comfortable and the rooms very pleasing. I especially appreciated the shower, which had excellent pressure and hot water through a rainfall showerhead. The bath was large enough and also comfortable. Housekeeping were especially efficient and very helpful. The wait staff and chefs in the breakfast venue were also cheerful and always customer focused. The breakfast was par for the course in this type of four star establishment, with nothing particularly memorable. Ms Soukaina Ennhari, the Front Office Manager, was especially helpful and efficient. I found all staff to be well trained and client focused, they were a pleasure to deal with. The hotel is excellent overall, staff and property alike. The only drawback for me was the location, as it was inside a residential area of multi-storey apartment buildings, such as multiple Golden Sands complexes, and a 15 mins walk from Burjaman Mall, which would be a challenge in the warmer weather. Thank you to all staff, however, for their dedication and professionalism. Blazon corporation may be proud!

10

JONATHAN

7 Aug 2025

·

Stayed 2 nights

Fantastic place with very helpful and efficient staff. Room was spacious and great value for money. The area in which the hotel is situated is a bit far from the main tourist sites but worth it.

8

Andrew

1 Apr 2025

·

Stayed 5 nights

Friendly, efficient and helpful staff on reception. The pool staff, restaurant and cleaners were very polite. On arrival there were some unsightly marks around the bathroom that needed cleaning, the curtains were damaged as was the sink plug. We found the bed and pillows a bit hard and uncomfortable and on reflection we would have preferred a location closer to the beaches as its very difficult to walk in Dubai because of the traffic and huge distances. But the pool area was great and overall it was excellent value for money

10

kevin

16 Apr 2023

·

Stayed 5 nights

Great Hotel and about 15min walk to the Metro with many restaurants, KFC,Pizza Hut nearby and a shopping Mall. I was given a free upgrade on room which was excellent.

10

BADREDDINE

17 Dec 2023

·

Stayed 2 nights

Komfortabel, entspricht die Erwartungen, Frühstück sollte für Europäer vielleicht verbessert werden. Zentral Lager nähe zur U-Bahn und zur Mall Burjuman , viele Restaurants in der nähe .

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8

clovis

14 May 2025

·

Stayed 7 nights

Quarto bem confortável, cama ótima. As toalhas poderiam ser melhores, as vezes manchadas ou até mesmo rasgadas. Nos mais tudo ótimo. Boa localização para quem quer ficar próximo a cidade velha

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10

Payendah

24 Jul 2023

·

My stay at the Grayton Hotel in Dubai was an absolute delight! The luxurious accommodations, attentive service, and stunning views made it a memorable experience. The central location allowed for easy exploration of the city's attractions. I highly recommend this hotel for an unforgettable stay in Dubai. 5/5 stars!

6

YUMI

31 Mar 2022

·

Stayed 5 nights

メトロの駅から遠かった。あまりメジャーなホテルでないのかタクシーの運転手がわからない事があった

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10

Vivienne

14 Oct 2024

·

Stayed 2 nights

Stayed at Grayton for 4 -5 days, Situated in Deira, very busy area shopping and business. Great area for exposing the Gold, Perfune and Spice Souk. Much cheaper to live than around JBR and the Palm if you want to spend more time in Dubai and discover other areas. Lovely hotel, good gym and Pool area. Spa is good also for massage. Food is good. Staff and service good also.

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Dining

Opinions are mixed: the Indian restaurant is widely praised while breakfast quality and variety vary.

Related guest reviews

8

Daniel

22 Jun 2024

·

Stayed 2 nights

Overall an excellent hotel. It have the impression of being an epic place when it opened but had taken its eye off the ball slightly with various bits and pieces no longer working as they should, but nothing major and had other things going for it such as location, room size and design. Bar on ground floor was friendly and underused. Breakfasts there was buffet and good quality and selection for all tastes east and west

10

Patrik

24 Apr 2023

·

Stayed 2 nights

Really nice hotell, has nice helpful staff. Breakfast was good, not to big, but everything I need. Poolarea was calm and nice.

8

MARTINE

25 Apr 2023

·

Stayed 9 nights

bel hotel, personnel attentif.par contre petit dejeuner un peu repetitif.Je pense qu'il faut dire au chef cuisinier que mettre le pain et les viennoiseries sous une lampe qui chauffe fait en sorte de manger des briques !!

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8

Helene

13 Apr 2023

·

Stayed 4 nights

Les chambres sont très spacieuses et assez bien équipées. En revanche, côté restauration, c'est très moyen. Au petit déjeuner le pain et les viennoiseries sont rassis et quasiment immangeables mais nous y étions à une période spéciale (ramadan) ceci explique probablement cela ? Si on ne craint pas de prendre le métro, l'hôtel est bien situé. Pas de panique si ce n'est pas le cas, il y a beaucoup de taxis qui passent au pied de l'hôtel et dont les tarifs sont très abordables. En revanche, fuyez les non officiels qui vous chargent selon leur humeur.

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10

Paul

25 Dec 2023

·

Stayed 3 nights

Great Hotel for a decent budget . Located relatively close to burj khalifa and the dubai mall. Breakfast ist good .

10

SAMET

8 Nov 2023

·

Stayed 4 nights

The hotel is very good overall, I recommend it. But only the breakfast was bad.

10

Ansuya K

15 Mar 2023

·

Stayed 7 nights

Good location, clean, staff very nice, good breakfast, nice room Would recommend and stay again

10

Jon

24 Apr 2024

·

Stayed 2 nights

Excellent staff and great rooms for a very reasonable price. Great breakfast.

10

Venkateswarlu

13 Feb 2024

·

Stayed 6 nights

We enjoyed staying at this Hotel. Good food and nice service. Good spread of B/F. Overall I recommend travellers for this hotel.

10

Alllaser

17 Mar 2025

·

Stayed 4 nights

It was the best hotel I was in terms of relationship between price and quality. Rooms are big and quite clean with all working in perfect conditions and with a very comfortable feeling. Indian restaurant is amazing which made us eat there every day. Breakfast needs to be well improved to be at the same level of the rest (service was 5 stars but the food needs to be more and diversified). It was an amazing experience and to repeat.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $95	2 $101	3 $104	4 $104	5 $104	6 $101	7 $100
8 $104	9 $101	10 $100	11 $100	12 $100	13 $98	14 $98
15 $98	16 $98	17 $98	18 $98	19 $98	20 $98	21 $98
22 $101	23 $121	24 $121	25 $121	26 $121	27 $98	28 $98
29 $98	30 $98

Grayton Hotel by Blazon Hotels

Prices for Grayton Hotel by Blazon Hotels

Monthly average prices

About this property

Location

Room options

Grayton Signature Room

Classic Room, 1 King Bed

Superior Twin Room

Executive Suite

Classic Twin Room

Superior King Room

Guest reviews of Grayton Hotel by Blazon Hotels

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Grayton Hotel by Blazon Hotels

Prices for upcoming dates

Business details

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22 $66	23 $66	24 $63
25 $63	26 $63	27 $63	28 $63	29 $63	30 $65	31 $64