Is parking available at the property?

Nearby parking is available for USD 65 per day, located approximately 751 feet away. No on-site parking is provided, and reservations are not required.

Does the property allow pets?

Pets are allowed in specific rooms only, with a fee of USD 50 per accommodation, per day. Service animals are exempt from fees. Guests should contact the property directly to arrange for bringing pets.

What are the check-in and check-out times?

Check-in time is at 16:00 and check-out time is at 11:00. Early check-in and late check-out may be available for a fee, subject to availability. Guests can request these options upon arrival.

What accessibility features are available for guests with disabilities?

The property offers several accessibility features including a wheelchair-accessible registration desk, elevator access, and a stair-free path to the entrance. Additionally, the fitness center and on-site restaurant are wheelchair accessible.

Where is the property located in relation to key landmarks?

The hotel is located in the heart of New York, just steps from Rockefeller Center and Times Square. It is 0.1 miles from Broadway and 0.4 miles from 5th Avenue, making it a convenient base for exploring the city.

Motto By Hilton New York City Times Square Hotel

Average nightly price at Motto By Hilton New York City Times Square by month, last 12 months (USD)
Month	Average price
January	US$157
February	US$187
March	US$190
April	US$268
May	US$308
June	US$293
July	US$252
August	US$186
September	US$431
November	US$248
December	US$392

What guests think

At Motto By Hilton New York City Times Square, travelers praise the exceptionally central location near Broadway and subways, compact but efficient rooms, modern style, and generally friendly service that makes quick city stays simple.

Many note the rooms are extremely small with minimal storage and semi-private bathroom partitions. Noise from neighboring rooms or loud AC is mentioned, though most find spaces clean; a few cite lobby wear or maintenance hiccups. The on-site bar and restaurant and daily credits help, but prices, credit limits, and elevator delays occasionally frustrate. A practical choice for short, no-frills stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site bar/restaurant and a gym are appreciated, with secure keycard elevators and luggage storage available. Some guests report slow elevators, occasional fire alarms, and a lack of in-room or shared microwaves/coffee makers; daily fee/credits can be confusing.

Related guest reviews

8

Gina

9 Oct 2025

·

Stayed 5 nights

Stayed five nights and overall was cool experience! Luggage storage service was Free of charge and the room was compact and neat. But by the fourth day of the morning, the fire alarm rang for several times without any reason.

10

Milan

12 May 2025

·

Stayed 4 nights

Clean rooms, friendly stuff at reception and elsewhere,good breakfast in restaurants, the only thing was waiting for elevator was too long from time to time.

10

Sofia

12 Jun 2025

·

Stayed 1 night

Beautiful gym

4

Josefine Sara Viktoria

11 May 2025

·

Stayed 4 nights

I could hear the people in the room next to me talk and also their alarms going off. The elevators were also problematic, a couple of times I waited over 15 min to get an elevator and get down to the lobby. Other than that it’s a good location with helpful staff.

10

Leslie

7 Aug 2025

·

Stayed 3 nights

This is my first time staying at this hotel. I traveled solo and the space was spacious enough for me. The rooms have a cleverly compact design, I found them comfortable and big enough for me. I particularly appreciate the customer service received from all staff members but especially Lisbeth S., who promptly addressed my requests. I would definitely stay here again. Times Square is just a few steps away and everything is within walking distance. I’m very pleased overall.

10

Jennifer

20 Mar 2025

·

Stayed 1 night

Staff was kind and helpful. Although they DO charge you a 75 dollar fee per night- includes some perks and a 10 dollar restaurant credit, but I don’t recall knowing this before I booked.

8

Leonard

9 Oct 2025

·

Stayed 6 nights

Clean, but very small rooms. Unfortunately there was no microwave in the room and neither in the reception. The one in the restaurant was not possible for us to use either, which makes it difficult when you’re traveling with a child. The helpfulness of staff varied quite a lot. The fantastic guy who checked us in and out was amazing and should get a raise, as well as the very nice woman who helped us collect packages during our one week long stay. The ones simply dismissing our questions regarding where to heat our child’s food should probably ask their managers how to better handle similar situations in the future to avoid losing paying customers.

8

Viktoriya

16 Apr 2025

·

Stayed 3 nights

This is a a modern, clean hotel. Note though that very small rooms, more European style but does its job for 2 young people. The area is very convenient and safe, walked at midnight on Times Square, to Broadway shows, next to metro stations. There is a resort fee that you should be aware of like 30$ a day but you can use 10$ from it daily towards food and beverages at the restaurant/bar. The bar is very cozy..

8

Donna

8 Nov 2025

·

Stayed 1 night

Easy, efficient check in; friendly and helpful staff. Room was comfortable but ventilation system was noisy. Bed was rather hard. Bar was nice - delicious cocktails but I wish some food - even snacks like nuts - were offered after the kitchen closes at 10 pm.

10

Carrie

1 Sept 2025

·

Stayed 4 nights

We loved the location with easy access to theaters, time square, and subways. The hotel room felt upscale but cozy and it was quiet at night. Their shampoo and conditioner was great! We enjoyed the small bar and lounge area as well. Staff was great about giving recommendations and directions. This was our first trip to NYC and would stay here again!

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms are widely described as very clean and modern. A few guests noted lobby carpet stains or isolated issues like hairs or mold, plus occasional missed replenishment.

Related guest reviews

2

Erica

11 Jun 2025

·

Stayed 6 nights

the shower and toilet were see through and there was mold in the shower. The bartender was also rude

10

Kathy

31 Aug 2025

·

Stayed 2 nights

Very clean

10

Daniella

29 Dec 2024

·

Stayed 3 nights

The entire stay was wonderful and the service was great. The only small critique we have is the cleaning of the corners of the tiles in the restroom in the room. Other than that 10/10

8

Maria

16 Nov 2025

·

Stayed 2 nights

Room was clean but a couple hairs found in the shower. Also, walls are too thin... could hear our neighbor speaking on the phone. Construction going on next door through the night. Front desk staff very friendly.

10

Nicki

11 Jul 2025

·

Stayed 3 nights

Simple room with the things I needed but no excess. Very comfortable. My only real problem with the facility was that the area rugs in the lobby are disgustingly filthy. I'm not sure they can really be cleaned, they should probably be replaced. It's not good to walk into a facility and find the rugs in the lobby to be that nasty. Then you start wondering if your room is going to be like that.

4

Anjuman

8 Feb 2025

·

Stayed 10 nights

I primarily booked with Motto in Times Square obviously for the convenience to get to subways, shopping, and restaurants nearby. I booked a 1 Queen bedroom with a city view. When I checked in, I looked at the fridge and it was pretty gross. There look to be a brown, slimey substance, like bacteria build up in the mini fridge. I was already exhausted from the travelling, and was awake for over 24 hours, and I just cleaned it myself, cause I just wanted to go to bed. But overall, I was disgusted by that and it gave me a bad impression of the cleanliness of the hotel. I did inform the front desk of this, and emailed the address they had provided to give my feedback and also photos I took of the fridge as reference, but still have not gotten any acknowledgement as of today. Housekeeping varies when it comes to completion: Sometimes, it’ll be done by 12, 2pm or 5pm. But I would find the floors still dirty/ dusty, but everything else done. I did have to tell the front desk as well that there was no more tissue and the body wash (labelled hand soap, so I’m assuming it’s for hands…) was empty. Housekeeping did end up rectifying that issue. One other con is having a room with doors that join with other suites/ rooms. I could hear my neighbours as if they were in the same room, or it was so loud it seemed like they were in the hallway. So there is no proper soundproofing. I could even hear their alarms and when they were snoring which isn’t good for someone that is a light sleeper

10

Yamira

25 Aug 2025

·

Stayed 3 nights

My experience at Motto by Hilton Times Square was fantastic. The location is perfect just steps from the heart of Times Square, yet the hotel felt safe and relaxing. The rooms are compact but very smartly designed, clean, and comfortable. The staff was friendly and attentive, and the whole place has a modern, stylish vibe. It’s a great value for the area, and I would definitely stay here again on my next trip to NYC.

10

Harry

25 Sept 2025

·

Stayed 4 nights

Clean room

6

Anirban

24 Aug 2025

·

Stayed 3 nights

Beautiful stay at heart of Time square. Convenient for shopping food and subway. Uber also available at the gate. Just beware of tiny room. Reception area sofa carpet shout have been cleaned. However rooms were nit and clean.

10

Damarys

2 Sept 2025

·

Stayed 5 nights

Very clean and modern

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Rooms

Rooms are extremely compact, with clever layouts but minimal storage and semi-private toilet and shower enclosures. Thin walls and cycling AC can add noise; bed comfort varies.

Related guest reviews

8

Joanna

20 Jul 2025

·

Stayed 5 nights

Room was very small, but set up well. The hotel staff were very friendly. Only complaint was that the bathroom is within the main room only separated by glass frosted walls.

8

James

2 Sept 2025

·

Stayed 4 nights

The room was very clean, and the lobby had a delightful scent. Safety was also a priority, as only hotel guests with a room key could access the elevators for the upper floors. Despite the small size of the rooms, they were just spacious enough for my needs, as I spent most of my time exploring the city. The only drawback was the loud sound of the air conditioning unit coming on and off throughout the night affecting my sleep schedule.

6

Vanessa

16 Jun 2025

·

Stayed 3 nights

I couldn't tell from the photos on Expedia that the hotel room was as small as it was. To be honest, it was like staying in a dorm room. There was barely enough room for two people to get ready together and depending on who you are sharing a room with, it may be likely that you would ask that person to go for a hike while you showered or went to the bathroom, as the sliding doors to both the shower and toilet are semi-transparent. Yikes! When you sit on the toilet, your knees are practically hitting the slider in front of you. Having said that, the staff was wonderful. The bell man was super attentive and helpful and so was the reception desk. The cleaning crew did an amazing job with our room. Everything in the room was very clean and they came daily to freshen our towels, waters and snacks and to make our beds. The property itself looks run down, lots of stains on the carpets and furniture in the lobby. It was gross to see. I really wish they would have it cleaned. Stained furniture and carpeting is just yuck. There was a bar that you can order food and drinks from but we never used it. There is no full restaurant and it is very congested. They do have the option of room service which is nice, and a gym on site. The location is very convenient. We were able to walk to many of the sites we wanted to see as well as purchase things at nearby convenient stores. I don't think I would stay here again due to the room size and no privacy if traveling with another person.

10

Christine

26 Nov 2025

·

Stayed 1 night

Small room but clean, quiet, and comfortable. Would definitely stay again.

6

Andres

5 Sept 2025

·

Stayed 3 nights

Probably one of the best located hotels I’ve been to in NYC. Very modern and I love the aesthetic and the view of the city is okay. One of the worst things about this hotel is the AC unit. This thing is so obnoxiously loud… and it starts maybe around every 10m

8

Katrina

30 May 2025

·

Stayed 4 nights

The location of the hotel was unbeatable, we had a lovely city view room which was very clean. The rooms are quite small though and we could hear our neighbours through the walls very clearly, especially when one night a neighbour had a crying baby in the room.

10

Rebecca

2 Jun 2025

·

Stayed 4 nights

Everything was modern and clean. Loved the high-tech elevator system. We had to wait a few minutes to get an elevator on a handful of occasions, but the elevators were a lot better than the last NYC hotel I stayed it. Friendly, helpful staff. We had a room with a bunk bed and both beds were comfy. It’s hard to overstate how tiny the rooms are. It’s inconvenient to not have any drawers to unpack into, but it would be ok for a very short trip or a solo traveler.

10

Lauren

1 Oct 2025

·

Stayed 2 nights

Room was extremely tiny (not a lot of space for two pieces of luggage) but it was clean and efficient. There wasn't an actual bathroom, just a door for the shower and a door for the toilet, so not a lot of privacy for changing, but again if you're fine with that then it's perfect! Not in NYC to spend time in the room anyway.

8

Peter

28 Apr 2025

·

Stayed 3 nights

The Motto is in a great location, mere steps to the heart of Times Square. There are plenty of attractions, restaurants and shops close by, as well as the subway entrance. The rooms are very small, all are only 155 sq ft. I stayed with a friend and we found it lacking in space and amenities: no chair in the room, only a small ottoman. Also, there's no separate bathroom. There is a small space for the toilet, and an adjacent small space for the shower, both have a sliding partition for privacy. My friend and I agreed that the room would be ideal for one person or for an intimate couple. There are four elevators in the building and they worked well to keep the traffic moving. Overall, a nice, clean hotel with very small rooms, which, according to the desk clerk are all the same size.

8

Heather

21 Sept 2025

·

Stayed 1 night

This was perfect for a one night stay. I’ve never stayed in a room this small, but they designed it well. Although it was incredibly small they included everything one might need for a stay. I laughed when I saw how the sink was outside the “bathroom” like the old day hotels! Although it was great I would not be able to do that size room for more than a night or two.

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Service

Staff are often described as friendly, welcoming, and helpful across departments. Some guests reported rude interactions, billing/deposit issues, slow responses, or delays retrieving luggage or housekeeping.

Related guest reviews

2

Reginald

27 Aug 2025

·

Stayed 4 nights

Security was using profanity while I the presence of customers. Lobby is dirty with multiple stains on the carpet and sofa. Manager was very unprofessional and did have ample knowledge to help us with checking in the hotel. Overall, I would never come back to this hotel or recommend it to anyone I know. We immediate checked out and booked at another hotel.

10

Patricia

7 Sept 2025

·

Stayed 1 night

Honestly I didn't have high expectations based on description but exceeded expectations! Clean, neat and modern, excellent location and front desk staff couldn't be nicer or more helpful!

8

Greta

23 Jan 2025

·

Stayed 5 nights

Once again Ali at the front desk was AMAZING! 2nd time we have stayed at this hotel and it’s quiet and clean and nobody bothers us. We love it and will be back!!!

2

Rito Osvaldo

4 Aug 2025

·

Stayed 3 nights

rude staff and kept my $10 credit they charge per day

8

Brandi

1 Sept 2025

·

Stayed 2 nights

Staff was wonderful

10

Carrie

1 Sept 2025

·

Stayed 4 nights

We loved the location with easy access to theaters, time square, and subways. The hotel room felt upscale but cozy and it was quiet at night. Their shampoo and conditioner was great! We enjoyed the small bar and lounge area as well. Staff was great about giving recommendations and directions. This was our first trip to NYC and would stay here again!

10

Amber

20 Aug 2025

·

Stayed 2 nights

The front desk staff was incredibly nice, informative, and always able to provide a solution. They were always friendly even late night and early mornings. I truly appreciate the front desk staff for also making my daughter feel welcomed and celebrated for her 8th birthday!! I would stay again on our next trip to New York.

4

Thao

11 Mar 2025

·

Stayed 3 nights

I had really high hopes for this hotel. I wanted to like it! First, the good. The actual room is thought out. Very efficient use of space. NYC hotels tend to be small but also cramped so I will say didn’t feel that way. The downstairs dining/bar is nice, easy for a quick drink/bite. Location can’t be beat. Now the bad. The elevators are SOOO slow. I’ve been at other places where this staggered system has worked out really well. When you spend over 5 minutes trying to get on an elevator and out of the hotel, that’s a problem. The service at the bar was awful! The male waiter was so unfriendly and completely uninterested. He was on his phone several times. He had an attitude when we asked for anything and never gave the proper checks. The female waiter, with the glasses, was also super unfriendly. Honestly our group would have gotten more drinks but the vibe deterred us. Our room’s AC didn’t work and we had to sleep in a room that was 79 degrees since we checked in later. We had someone check it out and said they fixed it. Had to call them up again and eventually got moved. We had to delay our day because of all of this. The walls are also PAPER THIN. My neighbors alarm sounded like it was mine, and I can hear every step and flush. It’s an affordable priced place but I’ve been to a few other hotels in the area and will definitely not stay here again.

8

Hideki

30 Jul 2025

·

Stayed 3 nights

Front Desk Experience During my stay, I was disappointed by the cold and impersonal attitude of some front desk staff. Hospitality begins with a warm smile, especially at the reception, which serves as the face of the hotel. A more welcoming and friendly approach would have made a big difference in the overall experience. Lending Service for Basic Tools When I asked at the front desk if I could borrow a bottle opener, I was told to go to the bar. At the bar, I was then told I had to bring the bottle with me in order to have it opened. As a result, I was unable to enjoy my beer in the room, which was quite frustrating. I believe that a hotel should keep basic tools such as bottle openers or corkscrews available for guests to borrow. It’s a small service, but one that significantly enhances comfort and satisfaction, especially for guests who want to relax in their rooms.

10

Kimberly

20 Oct 2025

·

Stayed 2 nights

This hotel was one of the most customer service hotels I have ever experienced. They were above and beyond in friendliness and helpfullness. I can't say enough about the quality of this hotel - especially for it's location and price!

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AI-generated summary based on recent guest reviews

Location

Repeatedly praised for being steps from Times Square, Broadway, and multiple subway lines. Easy walking access to restaurants and major sights.

Related guest reviews

10

Brian

22 Sept 2025

·

Stayed 3 nights

Rooms are small to be expected but location is amazing if you’re looking for the full tourist experience.

10

Aia

19 Aug 2025

·

Stayed 4 nights

Great location!

10

Terry

4 Oct 2025

·

Stayed 3 nights

Great location, nice services. Would stay again!

10

Cynthia

15 Jul 2025

·

Stayed 3 nights

Great location within walking distance to Times Square, Central Park, Broadway shows and so much more. Nice ambience, very clean, upscale but affordable.

10

DARSHAN

10 Jul 2025

·

Stayed 4 nights

Perfect location. Compact rooms but manageable.

10

Pablo

23 Jun 2025

·

Stayed 3 nights

Super convenient, 3min walk to TimeSquare, has a convenience store right across the hotel if you need to purchase snacks, drinks it was very convenient. Lots of stores, shopping and restaurants

10

Michelle

2 Sept 2025

·

Stayed 3 nights

Close to everything and lots of restaurant's right outside the door. Excellent customer service. Close to the subway and Central Park.

10

Carrie

1 Sept 2025

·

Stayed 4 nights

We loved the location with easy access to theaters, time square, and subways. The hotel room felt upscale but cozy and it was quiet at night. Their shampoo and conditioner was great! We enjoyed the small bar and lounge area as well. Staff was great about giving recommendations and directions. This was our first trip to NYC and would stay here again!

10

Deborah

13 Apr 2025

·

Stayed 1 night

Great location for broadway show and restaurants!

10

Luis

28 Nov 2025

·

Stayed 2 nights

Great hotel and amazing location.

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AI-generated summary based on recent guest reviews

Dining

Many enjoyed the on-site restaurant and bar for breakfast, cocktails, and pre-theatre bites. Some found prices high or the daily credit confusing, and late-night food options are limited after the kitchen closes.

Related guest reviews

10

Milan

12 May 2025

·

Stayed 4 nights

Clean rooms, friendly stuff at reception and elsewhere,good breakfast in restaurants, the only thing was waiting for elevator was too long from time to time.

10

Dr. David

26 Jun 2025

·

Stayed 3 nights

Well located in the heart of the theater district, great staff and superb food at the restaurant.

10

Catherine

18 Mar 2025

·

Stayed 1 night

Perfect location for a Broadway-show weekend in NYC! The bartender, Percy, was very nice. Room is tiny but does the job (safe clean quiet place to sleep).

8

Gerald

18 May 2025

·

Stayed 2 nights

Nice little hotel close to all the action, but still quiet. Food credit very nice, too. Rooms a bit small, but not there that much anyway.

8

Viktoriya

16 Apr 2025

·

Stayed 3 nights

This is a a modern, clean hotel. Note though that very small rooms, more European style but does its job for 2 young people. The area is very convenient and safe, walked at midnight on Times Square, to Broadway shows, next to metro stations. There is a resort fee that you should be aware of like 30$ a day but you can use 10$ from it daily towards food and beverages at the restaurant/bar. The bar is very cozy..

8

Donna

8 Nov 2025

·

Stayed 1 night

Easy, efficient check in; friendly and helpful staff. Room was comfortable but ventilation system was noisy. Bed was rather hard. Bar was nice - delicious cocktails but I wish some food - even snacks like nuts - were offered after the kitchen closes at 10 pm.

10

John

11 Jun 2025

·

Stayed 4 nights

The room size was perfect for a single traveler. The bar was great for a nightcap. The restaurant was great for breakfast. You could not ask for a better location.

8

Sammi

5 Jul 2025

·

Stayed 5 nights

Everything was beyond perfect except the attitude of the restaurant manager. Other than that the property, service, cleanliness and staff were top notch. Would stay there again.

4

Peachy Jane

25 Jun 2025

·

Stayed 4 nights

Poor customer service by staff, it was difficult to get hold of the cafe to use the $10 included in the daily $30 destination fee.

10

Aashish

28 May 2025

·

Stayed 3 nights

Great location, good service, loved the restaurant and breakfast. Only complaint is it's cramped, but I guess that is to be expected in Times Square.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8 $209	9 $273	10 $438	11 $481	12 $376	13 $406	14 $603
15 $224	16 $282	17 $386	18 $386	19 $276	20 $280	21 $381
22 $182	23 $139	24 $180	25 $1,120	26 $701	27 $517	28 $308
29 $190	30 $262

Su	Mo	Tu	We	Th	Fr	Sa
		1 $596	2 $1,028	3 $662	4 $822	5 $911
6 $397	7 $605	8 $927	9 $911	10 $662	11 $741	12 $852
13 $412	14 $386	15 $397	16 $439	17 $367	18 $528	19 $813
20 $329	21 $321	22 $315	23 $249	24 $281	25 $440	26 $643
27 $416	28 $479	29 $472	30 $527	31 $1,850

Motto By Hilton New York City Times Square

Prices for Motto By Hilton New York City Times Square

Monthly average prices

About this property

Location

Room options

1 Queen Bed, City View, Hearing Impaired

1 Queen Bed

1 Queen Bed Accessible, Tub, Hearing Impaired

Bunkbeds, 1 Twin Bed Over 1 Queen Bed, City View

Family Suite, Multiple Beds, Connecting Rooms

Flex Room with Queen Wall Bed, City View

1 Queen Bed Accessible, Roll in Shower, Hearing Impaired

Flex Room with Queen Wall Bed

Bunkbeds, 1 Twin Bed Over 1 Queen Bed

1 Queen Bed, City View

Guest reviews of Motto By Hilton New York City Times Square

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Motto By Hilton New York City Times Square

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