Name: Tru by Hilton Rapid City Rushmore
Address: 825 Elgin St, Bldg B, Rapid City, South Dakota, United States of America, Rapid City, South Dakota, US
Price range: US$70–US$241 per night
Rating: 8.58

What guests think

At Tru by Hilton Rapid City Rushmore, guests frequently praise clean rooms, friendly staff, and a convenient location near dining and highways, while feedback also notes small modern rooms and a good but inconsistent breakfast.

Common drawbacks include firm mattresses for some, thin walls and mechanical noise, occasional lukewarm water or loud AC, elevator odors, limited in-room amenities (no microwave or coffee maker), and inconsistent housekeeping reported by several reviewers. Families like the waterslide pool and social lobby spaces, but the pool is shared with the adjacent Hampton, can be cold or unexpectedly closed, and there is no hot tub. Overall, expect a minimalist base that works well for short stays in the area.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Waterslide pool popular with families and the gym is in good condition; lobby offers social spaces and a pool table. The pool is shared with the adjacent Hampton, can be cold or closed, there is no hot tub, and parking is easy.

Related guest reviews

8

Ron

30 Oct 2024

·

Stayed 1 night

Staff are very friendly and accommodating. Pool is large with water slide. No hot tub. Exercise gym covers the basics. FYI:Tru hotels have smaller rooms, and only a very small fridge. The rooms are modern design. Bed is very comfortable. Very large TV but with limited choices. The rooms do not come with ice buckets, coffee makers, or microwaves. Very nice showers. Will check what the breakfast is like tomorrow morning. Not sure if the cost of the room is great value considering the little extras the other places provide for roughly the same price. It's a convenience issue. If you don't care about the size of the room, ice bucket Etc then it is probably worthwhile.

6

Brianna

4 Jun 2023

·

Stayed 1 night

We looked forward to getting this hotel because of the pool and slide for the kids. Show up at 5pm Saturday. The front receptionist said pool will close at 10. Pool was closed down at 8. Receptionist said pool will open at 8am next day (Sunday). Pool never opened and reception said pool was closed for the day unexpectedly!

10

Allison

20 Nov 2024

·

Stayed 1 night

Very safe feeling and loved the on-site food options. Easy parking even towing a trailer!

10

Lynn

27 Oct 2025

·

Stayed 1 night

The hotel has thought of everything. Very nice social area with a pool table, seating, larger tv with sports playing. Convenience store including alcohol. Breakfast was great!

8

Jane

8 Aug 2025

·

Stayed 1 night

Modern room, a little small but very clean. Pool was great for the kids.

10

April

10 Jun 2024

·

Stayed 4 nights

Loved the outside fire in the courtyard

10

Shaoxuan

25 Dec 2024

·

Stayed 1 night

I've stayed a several Hilton Honor properties during a road trip, and I've come to see consistent high standards. This place is quite new. The lobby and rooms are all very cute and inviting. The highlight has to be the pool. It has a water slide. The kids will love it. You go pretty fast through it. As an avid swimmer, I found that I could swim against the current coming out of the slide and stay still in the pool while practicing kicking, of course when nobody was using the slide. I found this to be a pleasant surprise which I did not expect. The gym is in really good condition as well. I highly recommend this property.

6

Alberta

20 Oct 2025

·

Stayed 1 night

Check in was fast and easy. Once in our room it had this dirty smell that lingered. I had to buy some arm and hamper packets for deodorizing. The pool is too small to share between two hotels. Bed were not very comfortable.

8

Jessica

22 Jan 2025

·

Stayed 1 night

It wasn’t very busy. Sunday night. The man at desk was watching videos on his phone when I walked in. Didn’t notice I was there I was at the desk and cleared my throat and set my bag down. Check in was quick. Room was very cold, but it was also in negative temps outside. Pool slide closed, also likely due to weather. Pool water cold, no hut tub. Nice breakfast. Nice gym. Nice employees.

8

Gail

5 Aug 2024

·

Stayed 1 night

It was kind of just ok. Shares a pool with the Hampton, which it’s connected to. I was unaware of that. A little disappointing as 2 hotels share 1 pool. Room was clean and had lots of storage areas. Staff was super nice!!

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Cleanliness

Many guests highlight very clean rooms and public areas. Others report pet odors, hair or dirty floors, and housekeeping misses (towels not replaced, skipped service), showing inconsistent standards.

Related guest reviews

2

Krishana

15 May 2025

·

Stayed 1 night

Checked into our room after a 13hr drive I wanted to shower and go to sleep. Upon opening the door to our room first thing was the heavy smell of pet urine. I then turned on the lights and noticed dirt and clumps of pet hair all over the floor. Went down to request a different room and was told all the king size rooms have sold out which I thought was odd because we just checked in and were asked do we want to stay on floor two three or four we chose floor two so then we were told we could switch rooms for a fee that wasn’t going to be an option for us as our room should have been cleaned before our arrival and it was not. They agreed and let us switch but I will never stay here again cleanliness is obviously not the priority!

4

Izabela

17 Sept 2024

·

Stayed 2 nights

Dirty sheets and hair in shower

4

Amanda

8 Apr 2023

·

Stayed 1 night

The whole facility was dirty. Our room was visibly unclean. No water cups, gum in the trash, hair all over, the toilet was unflushed, the bathroom was gross. The “queen” beds were doubles, and there was no hot water.

10

Angela

4 Dec 2025

·

Stayed 1 night

Easy to find. Check-in was quick. Room was clean and comfortable.

6

Angie

10 Dec 2023

·

Stayed 1 night

The room was filthy! There was hair and dust everywhere and the bed platform was filthy. It appears that someone had puked and no one cleaned it up. Had on white socks and they very dirty from just walking around in the room. The sheets are questionable they had even been changed. If they had - housekeeping should have seen the mess on the platform area. Did report to the front desk and all they did is write it down and say sorry. No suggestions about changing rooms or any money compensation for the inconvenience.

10

Dean

20 Apr 2025

·

Stayed 1 night

Always been very clean stay here everytime in rapid city

8

Christopher

26 Jul 2025

·

Stayed 5 nights

Beautiful hotel. Only complaint is the daily housekeeping. Skipped us one day leaving us with no towels etc. Floor was very dirty leaving feet with black specks on arrival day in room telling me floor wasnt really cleaned .

2

Myung

18 Jun 2025

·

Stayed 4 nights

I thought Hilton has a better quality service but I was greatly disappointed. When we walked in the room didn't seem clean and the bed was hastily made and shower drainage had hairs accumulated and shower door had water stained. Next day they took dirty towels but did not replace them and no toilet paper replaced and no tissues. Bed was not made and floor was not cleaned. I don't know what's the issue there. The front staffs were good but cleaning was terrible. The second floor hallway seemed rarely vacuumed. During the whole stay of 4 nights the hallway was never vacuumed. The same debry was there throughout the stay.

10

Trevor

15 Jul 2024

·

Stayed 1 night

Very clean, felt like it was brand new!

10

Robin

1 Oct 2025

·

Stayed 1 night

Clean room!

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Rooms

Modern, minimalist rooms run small with limited storage; some find the beds very comfortable while others describe them as hard. Noise from halls, elevators or mechanical systems is noted by several guests.

Related guest reviews

8

Jody

20 Oct 2025

·

Stayed 1 night

The hotel wad updated and very clean. Room was spacious. We did not eat breakfast but it looked like there was lots of options. The only complaint was that the beds were hard/extra firm. Not comfortable for sleeping.

10

Ambrose

27 Nov 2023

·

Stayed 2 nights

Property was clean but rooms are smaller than most.

8

Jackie

12 Oct 2025

·

Stayed 2 nights

It was clean, breakfast was good. Very small room. Bed was terrible, like sleeping on the floor.

8

Shelby

2 Jul 2024

·

Stayed 1 night

This hotel is nice, basically brand new, but the rooms are really small. It’s really close to a lot of shops and restaurants.

6

Chris

24 Aug 2024

·

Stayed 1 night

Hotel Review: A Noisy Night I recently stayed at TRU and was disappointed with my experience. While the room itself was clean and comfortable, the paper-thin walls were a major issue. I could hear every conversation, every footstep, and every door slam from the neighboring rooms. It was nearly impossible to get a restful night's sleep. The noise level was further exacerbated by the hotel's lack of soundproofing in common areas. The hallways and elevator seemed to echo every sound, making it difficult to relax even when in my room. I would not recommend this hotel to anyone seeking a peaceful getaway. If you're sensitive to noise, you may want to consider other options.

6

Denise

30 Jul 2025

·

Stayed 1 night

The air conditioning unit was very loud.

6

Kathryn

31 Oct 2025

·

Stayed 1 night

There were 3 small flat pillows on each bed. 1.5 pillows per person and the beds were uncomfortable.

8

Rich

22 Dec 2025

·

Stayed 1 night

The room was very nice. It was really small but it was comfortable. The breakfast was good.

6

Joni

19 Jun 2024

·

Stayed 3 nights

We were disappointed with how SMALL the rooms are- hard to store all our stuff.there are no closets.No hot tub! We were so bummed.We didn’t get room cleaning done we had to go call for new towels and TP ( we were there for three nights) this hotel is combined with the Hampton inn- so the pool is shared. I’m sorry to say we would not go to this hotel again.

10

Karen Clare

19 Oct 2025

·

Stayed 4 nights

Great stay, just avoid a room too near elevators as noisy - sounded like a recorder

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Service

Staff are frequently described as friendly and helpful, with quick check-ins and occasional early check-ins. However, some report poor desk responsiveness, confusing or delayed check-ins, and mixed handling of issues.

Related guest reviews

10

Kayla

10 Nov 2024

·

Stayed 1 night

From the moment we checked in, the staff was amazing, friendly and so helpful!

10

Gina

7 Oct 2025

·

Stayed 3 nights

Room was clean, beds were comfy, breakfast was amazing! Best hotel breakfast I’ve ever had. Faith at the front desk deserves accolades for helping me find something I lost. Everyone was super nice. Would definitely stay again.

4

Janet

31 May 2025

·

Stayed 2 nights

They were confused at the front desk. Didn't know what was going on, they quoted me a different price than what I got so that experience was not so good. Not too happy

8

Amanda

3 Feb 2025

·

Stayed 1 night

This was a great place to stay. It met our expectations; was clean and accommodating. The check is was rough. They were behind and check in was almost an hour late. When finally checked in they were still cleaning the room so I helped the housekeeper get our room ready. The property description said there was a roll away bed but there was not. Can hear the people above on next floor walking and moving around. Overall good stay.

10

LYNETTE

17 Feb 2026

·

Stayed 1 night

The room was spotless, bed was comfortable, and it was my first time staying here. The staff was friendly, courteous, and professional. The breakfast was awesome with so many options! I will definitely make this place an option the next time I book a room. Keep up the good work!

10

Raymond

6 Sept 2023

·

Stayed 2 nights

Excellent staff. Very friendly and always asking if we needed anything.

10

Robert or Deanne

27 May 2024

·

Stayed 1 night

Great place to stay! Clean, comfortable, convenient and Ted at the front desk was extremely nice when we checked in.

10

Teresa

16 Oct 2025

·

Stayed 4 nights

The property was clean and daily towel service! Breakfast was warm and variety. Front Desk person Faith was very helpful! Overall good experience and will stay at Tru again!

6

Ashley

14 Dec 2025

·

Stayed 1 night

Check in was the worst I’ve ever had. Bed was hard as a rock

6

Serena

5 Jan 2023

·

Stayed 1 night

Seriously, they lock the doors here at like 6 and don’t have anyone at the front desk to let you in to get checked in. It was ridiculous. I called corporate and they had to have someone at the hotel next door let my son and I in and check us in .. crazy.

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Location

Convenient location near I-90, restaurants, shopping, and about 30 minutes to Mount Rushmore; many felt safe and found parking straightforward, even with trailers.

Related guest reviews

10

Robin

15 Sept 2023

·

Stayed 1 night

It was convenient to get to the airport.

10

Allison

20 Nov 2024

·

Stayed 1 night

Very safe feeling and loved the on-site food options. Easy parking even towing a trailer!

10

Coll

15 Oct 2024

·

Stayed 5 nights

Great location to attractions and clean!

10

Don

16 Nov 2024

·

Stayed 1 night

Hotel was clean and check in was quick and easy. Good location.

8

Meagan

17 Aug 2024

·

Stayed 1 night

The hotel was very clean and updated. The location was convenient and I felt safe.

10

Lisa

27 Sept 2025

·

Stayed 1 night

Great stop on our roadtrip. Walking distance to restaurants and parking for our trailer!

10

Kathy

25 Oct 2024

·

Stayed 1 night

Easy location to get to just off the interstate. Very quiet room. Clean and close to restaurants.

10

John

26 Sept 2025

·

Stayed 4 nights

This hotel met all of our needs. It was also close to the downtown and Highway 90.

10

Deanna

25 May 2025

·

Stayed 1 night

Good location and very clean.

10

John

10 Jun 2024

·

Stayed 1 night

Hotel is relatively new. Excellent room design and hip vibe. Like the location; accessible to dining and shopping, 30 min to Mt Rushmore.

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Dining

Breakfast draws frequent praise for quality and variety. Some guests found limited or unrefilled items, cold food, weak coffee, or equipment outages, so experiences can vary.

Related guest reviews

10

Gina

7 Oct 2025

·

Stayed 3 nights

Room was clean, beds were comfy, breakfast was amazing! Best hotel breakfast I’ve ever had. Faith at the front desk deserves accolades for helping me find something I lost. Everyone was super nice. Would definitely stay again.

6

Pradeep

7 Jul 2025

·

Stayed 2 nights

Breakfast options are terrible for the price point and not even on par with cheaper hotels like quality inn. Rooms are big and spacious but not enough storage. Hand wash and shampoo was not refilled.

10

Daniel

3 Oct 2024

·

Stayed 1 night

Excellent breakfast. Clean quiet room.

6

Nicole

17 Jun 2024

·

Stayed 1 night

The bathroom was dirty and there was a huge clump of long black hair stuck in the drain. Fire alarm went of in the middle of the night and none of us were able to go back to sleep. The hot breakfast items were out of order. It was overall disappointing

8

Ben

30 Jun 2025

·

Stayed 1 night

Everything was good. The only issue I had is it looked like no one was refilling the breakfast so they had run out at some point of some things otherwise it was great.

10

Sylvan

24 Oct 2025

·

Stayed 2 nights

Good breakfast

10

LYNETTE

17 Feb 2026

·

Stayed 1 night

The room was spotless, bed was comfortable, and it was my first time staying here. The staff was friendly, courteous, and professional. The breakfast was awesome with so many options! I will definitely make this place an option the next time I book a room. Keep up the good work!

10

Zhehui

5 Apr 2024

·

Stayed 1 night

Modern, spacious and new room, adequate electrical outlets for all of our devices (computers, phones, iPads). Included breakfast is outstanding - hot, lots of varieties and yummy, way exceeding our expectations. Highly recommended!

6

Lee Anne

10 Sept 2025

·

Stayed 1 night

Rooms are very sparse. Sheets stained on bed. Very limited breakfast selections.

10

Chrystal

11 Jan 2025

·

Stayed 1 night

Clean room. Good breakfast

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$66
February	US$77
March	US$77
April	US$64
May	US$113
June	US$195
July	US$201
August	US$175
September	US$148
October	US$108
November	US$75
December	US$80

Su	Mo	Tu	We	Th	Fr	Sa
				1 $126	2 $121	3 $103
4 $79	5 $70	6 $82	7 $83	8	9	10
11 $92	12 $72	13 $76	14 $75	15 $75	16 $134	17 $110
18 $70	19 $75	20 $77	21 $92	22 $79	23	24
25 $72	26 $75	27 $75	28 $75	29 $76	30 $112	31 $114

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $241	18 $231	19 $170
20 $92	21 $146	22 $149	23	24	25	26 $155
27 $105	28 $95	29 $111	30 $113

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

Room, 1 King Bed

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

Guest reviews

Fabulous

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Tru by Hilton Rapid City Rushmore

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Prices for upcoming dates