Name: TownePlace Suites Houston I-10 East
Address: 10507 East Freeway, North Shore, Houston, Texas, United States of America, Houston, Texas, US
Price range: $106–$168 per night
Rating: 8.68

What guests think

Across recent stays at TownePlace Suites Houston I-10 East, travelers praise very clean, spacious rooms with kitchenettes, comfortable beds, and friendly staff, plus a decent breakfast, while some report warm hallways, inconsistent housekeeping, pests, and occasional maintenance or service problems.

Guests mention a clean gym and pool, though the pool or laundry were occasionally unavailable and some public areas felt hot. Location is convenient to the interstate and downtown, but a few reviews raise concerns about vehicle break-ins and the surrounding area. Overall, expect comfortable, apartment-style rooms, with some variability in upkeep and amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests note a clean gym and pool, but there were instances of the pool being closed, laundry out of service, and very warm hallways. A few reviews mention parking security concerns and an isolated water shutoff.

Related guest reviews

2

Jon

Jan 17, 2025

·

Stayed 2 nights

This hotel was very nice, clean, comfortable, for staying. However, it is in a horrible part of town and my truck was stolen out of the parking lot. I do not recommend staying at this hotel because of the theft rate in the area.

10

Sarah

Feb 6, 2024

·

Stayed 5 nights

Hallway and lobby too warm

4

ELODIA

May 31, 2024

·

Stayed 7 nights

There are many water leaks inside the hotel, laundry out of service, when they clean the rooms they only make beds, put towels and take out the trash, they never leave what is necessary

2

Tara

Apr 17, 2024

·

Stayed 5 nights

There was cockroaches all over and the front desk was never around. And people breaking into cars in the parking lot. It was not a good stay. I finally got my room cleaned 3 days later. Very unhappy

10

Nicholas

May 11, 2025

·

Stayed 3 nights

i had a great experience. clean, hot water, breakfast was good, no elevator issues, definitely booking this hotel again next time. also in a decent area that i’m familiar with so 10/10 to me.

6

Evette

Aug 5, 2024

·

Stayed 3 nights

I like thats its a newly constructed hotel. Its clean and the bathrooms are very spacious. I had an incident with the first clerk upon entering the hotel. She was extremely rude, rolling the eyes and answering very arrogantly when I asked about the pool not in operation. I came in town for a Conference, my daughter traveled with me so I needed a pool for her entertainment. I asked the desk clerk about the reason they did not alert or inform on the site that the pool was closed, and she got indignant and her attitude was sure a turn off… Iam big on customer service when I pay my hard earned money to stay in a hotel. I should be able to get a discount or a free stay or something that will suffice or some form of credit.

10

Susana

Apr 28, 2025

·

Stayed 2 nights

Need tomake sure you place at least 2 bottle water

10

Bernarda

Sep 15, 2025

·

Stayed 1 night

Breakfast area was super clean! Room was really clean. Very friendly staff, gym and pool were also clean.

6

Yolanda

Jul 14, 2025

·

Stayed 3 nights

I was so shocked at some things. Like how the hallways had no A/C. They were super hot. The room was nice and cold though, so that was good. And lastly, about 10-15min before check out time my husband was going to take a quick shower and turns out they turned the water off. We couldnt even wash our hands after using bathroom. Mind you we were packed and ready to step out the door. Never experienced this and was so surprised 😮... definitely not coming back here

8

Sarah

Apr 30, 2025

·

Stayed 1 night

Seems like a new hotel. Desk was nice & helpful. I reserved 2 rooms that joined & a crib or toddler bed. They did not have either even though I reserved several days in advance & put in the special notes. Our toilet was clogged & no maintenance on weekends so they gave us another room even further down the hall. Then the TV remote didn’t work. Front desk was in our room about 25 minutes trying to figure it out. We were tried had been driving 4 hours. But other than that breakfast was great hot food. Pool & workout room were clean.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews praise very clean rooms and public areas. Some report issues such as pests or missed details in bathrooms.

Related guest reviews

8

Francisco

Feb 27, 2025

·

Stayed 2 nights

Friendly staff , would have appreciated the cleaning to be offered daily but I do understand it’s a suite and not a hotel room. I did find a couple of hair in the tub when I arrived but nothing crazy.

2

Erika

Apr 23, 2024

·

Stayed 11 nights

Cockroaches in the room.

10

daniel

Aug 4, 2024

·

Stayed 1 night

Place was great. Very clean with comfortable bed. Would definitely stay again anytime. Keep up the good work.

2

Robin

Feb 15, 2025

·

Stayed 1 night

The room had roaches

10

Barbara

Oct 13, 2025

·

Stayed 1 night

The room was superbly clean, spacious, fully stocked with cooking pots utensils and eating and drinking items. Friendly staff and great breakfast. We will be back!

10

Pauline

Dec 27, 2022

·

Stayed 2 nights

My family drove in from Dallas for Christmas and stayed at this hotel. It was a convenient location, near my home and downtown. The front desk staff was wonderful and welcoming. The room was clean and very spacious. I will have my family stay here at this location in the future for sure.

10

CaSonna

May 28, 2024

·

Stayed 4 nights

Our bathroom was not properly cleaned, but other than that, we truly enjoyed ourselves. We were very comfortable, and felt welcomed. I definitely recommend TownePlace Suites ❤️

10

Eztefania

Aug 26, 2025

·

Stayed 1 night

Room was very clean and well maintained. The bed was very soft and comfortable to sleep in. My husband and I enjoyed our stay there. 10/10 Recommended.

10

Bernarda

Sep 15, 2025

·

Stayed 1 night

Breakfast area was super clean! Room was really clean. Very friendly staff, gym and pool were also clean.

10

Janet

Nov 12, 2025

·

Stayed 2 nights

The room was comfortable, quiet and spotless. The staff was kind and helpful. Great tv in the room, wonderful shower. Nice fresh breakfast and great coffee. Loved the kitchenette in the room to. It was a great stay and we are looking forward to going back in a couple of months

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable, with kitchenettes, good TVs, and soft beds; several guests also noted quiet stays. A few reported issues such as a clogged toilet or a nonworking TV remote.

Related guest reviews

8

Christian

Feb 15, 2022

·

Stayed 2 nights

It was good tv was In a good position bed always soft

10

Barbara

Oct 13, 2025

·

Stayed 1 night

The room was superbly clean, spacious, fully stocked with cooking pots utensils and eating and drinking items. Friendly staff and great breakfast. We will be back!

10

Pauline

Dec 27, 2022

·

Stayed 2 nights

My family drove in from Dallas for Christmas and stayed at this hotel. It was a convenient location, near my home and downtown. The front desk staff was wonderful and welcoming. The room was clean and very spacious. I will have my family stay here at this location in the future for sure.

10

CaSonna

May 28, 2024

·

Stayed 4 nights

Our bathroom was not properly cleaned, but other than that, we truly enjoyed ourselves. We were very comfortable, and felt welcomed. I definitely recommend TownePlace Suites ❤️

10

Eztefania

Aug 26, 2025

·

Stayed 1 night

Room was very clean and well maintained. The bed was very soft and comfortable to sleep in. My husband and I enjoyed our stay there. 10/10 Recommended.

10

Edith

May 31, 2025

·

Stayed 1 night

Really comfortable, spacious rooms

6

Yolanda

Jul 14, 2025

·

Stayed 3 nights

I was so shocked at some things. Like how the hallways had no A/C. They were super hot. The room was nice and cold though, so that was good. And lastly, about 10-15min before check out time my husband was going to take a quick shower and turns out they turned the water off. We couldnt even wash our hands after using bathroom. Mind you we were packed and ready to step out the door. Never experienced this and was so surprised 😮... definitely not coming back here

10

Janet

Nov 12, 2025

·

Stayed 2 nights

The room was comfortable, quiet and spotless. The staff was kind and helpful. Great tv in the room, wonderful shower. Nice fresh breakfast and great coffee. Loved the kitchenette in the room to. It was a great stay and we are looking forward to going back in a couple of months

8

Sarah

Apr 30, 2025

·

Stayed 1 night

Seems like a new hotel. Desk was nice & helpful. I reserved 2 rooms that joined & a crib or toddler bed. They did not have either even though I reserved several days in advance & put in the special notes. Our toilet was clogged & no maintenance on weekends so they gave us another room even further down the hall. Then the TV remote didn’t work. Front desk was in our room about 25 minutes trying to figure it out. We were tried had been driving 4 hours. But other than that breakfast was great hot food. Pool & workout room were clean.

10

Prabhakaran

Apr 13, 2025

·

Stayed 2 nights

Comfortable stay

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Service

Many guests found the staff friendly, courteous, and helpful with smooth check-ins. Others experienced inconsistent service or rudeness at the front desk, limited staffing at times, and unclear information or policies.

Related guest reviews

4

michelle

Aug 4, 2024

·

Stayed 2 nights

We checked in on Friday. The front clerk did not tell us about breakfast basically did not go over anything. We were not greeted either. Of course we were given towels but on Sunday morning I asked the same front clerk if we can get more towels ( checked in on Friday with my two children which are listed because I paid an extra $11.** per person for booking), she told me that u had to bring the dirty towels down before she could give more. First of all I request the first floor and received one on the fourth. This is my first time staying at this particular hotel and will be my last due time with the help of this particular worker. When I check out and she do not give excellent customer service I will be contacting you again.

2

Tara

Apr 17, 2024

·

Stayed 5 nights

There was cockroaches all over and the front desk was never around. And people breaking into cars in the parking lot. It was not a good stay. I finally got my room cleaned 3 days later. Very unhappy

6

Evette

Aug 5, 2024

·

Stayed 3 nights

I like thats its a newly constructed hotel. Its clean and the bathrooms are very spacious. I had an incident with the first clerk upon entering the hotel. She was extremely rude, rolling the eyes and answering very arrogantly when I asked about the pool not in operation. I came in town for a Conference, my daughter traveled with me so I needed a pool for her entertainment. I asked the desk clerk about the reason they did not alert or inform on the site that the pool was closed, and she got indignant and her attitude was sure a turn off… Iam big on customer service when I pay my hard earned money to stay in a hotel. I should be able to get a discount or a free stay or something that will suffice or some form of credit.

10

Erin

Nov 12, 2025

·

Stayed 1 night

Staff was fabulous easy check in process

10

Fernando

May 13, 2025

·

Stayed 5 nights

Very friendly staff

10

Joseph

Dec 1, 2025

·

Stayed 4 nights

Staff was very courteous especially Maggie, she was exceptionally helpful.

10

Faith

Feb 6, 2026

·

Stayed 1 night

Room was clean staff was friendly and the location is great

10

Linda

Nov 12, 2023

·

Stayed 1 night

Friendly staff and great customer service!

8

Sarah

Apr 30, 2025

·

Stayed 1 night

Seems like a new hotel. Desk was nice & helpful. I reserved 2 rooms that joined & a crib or toddler bed. They did not have either even though I reserved several days in advance & put in the special notes. Our toilet was clogged & no maintenance on weekends so they gave us another room even further down the hall. Then the TV remote didn’t work. Front desk was in our room about 25 minutes trying to figure it out. We were tried had been driving 4 hours. But other than that breakfast was great hot food. Pool & workout room were clean.

4

James

Aug 20, 2025

·

Stayed 2 nights

Over nite morning desk clerk very rude afternoon clerk said coffee ready at 5am morning clerk very rude everyone made to wait till breakfast for coffee was very last thing out at 7

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Location

Close to the interstate and offers easy access to downtown; several guests liked the location. A few reviews warned about the surrounding area and parking lot security.

Related guest reviews

2

Jon

Jan 17, 2025

·

Stayed 2 nights

This hotel was very nice, clean, comfortable, for staying. However, it is in a horrible part of town and my truck was stolen out of the parking lot. I do not recommend staying at this hotel because of the theft rate in the area.

2

Tara

Apr 17, 2024

·

Stayed 5 nights

There was cockroaches all over and the front desk was never around. And people breaking into cars in the parking lot. It was not a good stay. I finally got my room cleaned 3 days later. Very unhappy

10

Nicholas

May 11, 2025

·

Stayed 3 nights

i had a great experience. clean, hot water, breakfast was good, no elevator issues, definitely booking this hotel again next time. also in a decent area that i’m familiar with so 10/10 to me.

10

Pauline

Dec 27, 2022

·

Stayed 2 nights

My family drove in from Dallas for Christmas and stayed at this hotel. It was a convenient location, near my home and downtown. The front desk staff was wonderful and welcoming. The room was clean and very spacious. I will have my family stay here at this location in the future for sure.

10

Melody

Aug 27, 2024

·

Stayed 2 nights

Nice stay. Close to the interstate

10

Faith

Feb 6, 2026

·

Stayed 1 night

Room was clean staff was friendly and the location is great

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AI-generated summary based on recent guest reviews

Dining

Many guests enjoyed breakfast, mentioning hot items, fresh options, and good coffee. Others found the selection limited or poor, and one noted coffee wasn’t available until breakfast time.

Related guest reviews

10

Nicholas

May 11, 2025

·

Stayed 3 nights

i had a great experience. clean, hot water, breakfast was good, no elevator issues, definitely booking this hotel again next time. also in a decent area that i’m familiar with so 10/10 to me.

10

Barbara

Oct 13, 2025

·

Stayed 1 night

The room was superbly clean, spacious, fully stocked with cooking pots utensils and eating and drinking items. Friendly staff and great breakfast. We will be back!

8

Alice

Apr 26, 2024

·

Stayed 2 nights

Breakfast could be better with more hot items.

10

John

Oct 20, 2025

·

Stayed 4 nights

Good breakfast

10

Bernarda

Sep 15, 2025

·

Stayed 1 night

Breakfast area was super clean! Room was really clean. Very friendly staff, gym and pool were also clean.

6

Ralph

Aug 27, 2023

·

Stayed 4 nights

They do not clean the room and want to charge an additional $25.00 daily to clean. The breakfast is by far the absolute worst breakfast of any hotel. Most hotel breakfasts are not great, but this is the worst. I could not eat a single day it was so limited and bad.

10

Janet

Nov 12, 2025

·

Stayed 2 nights

The room was comfortable, quiet and spotless. The staff was kind and helpful. Great tv in the room, wonderful shower. Nice fresh breakfast and great coffee. Loved the kitchenette in the room to. It was a great stay and we are looking forward to going back in a couple of months

8

Sarah

Apr 30, 2025

·

Stayed 1 night

Seems like a new hotel. Desk was nice & helpful. I reserved 2 rooms that joined & a crib or toddler bed. They did not have either even though I reserved several days in advance & put in the special notes. Our toilet was clogged & no maintenance on weekends so they gave us another room even further down the hall. Then the TV remote didn’t work. Front desk was in our room about 25 minutes trying to figure it out. We were tried had been driving 4 hours. But other than that breakfast was great hot food. Pool & workout room were clean.

4

James

Aug 20, 2025

·

Stayed 2 nights

Over nite morning desk clerk very rude afternoon clerk said coffee ready at 5am morning clerk very rude everyone made to wait till breakfast for coffee was very last thing out at 7

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AI-generated summary based on recent guest reviews

Month	Average price
January	$113
February	$121
March	$127
April	$125
May	$116
June	$150
July	$127
August	$108
September	$112
October	$122
November	$116
December	$110

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $159	16 $142	17 $133	18	19
20 $116	21 $156	22 $168	23	24 $125	25 $112	26 $116
27 $106	28 $124	29 $130	30 $143

Su	Mo	Tu	We	Th	Fr	Sa
				1 $128	2 $116	3 $118
4 $128	5 $133	6 $118	7 $127	8 $133	9 $107	10 $116
11 $118	12 $133	13 $128	14 $128	15 $128	16 $109	17 $118
18 $118	19 $128	20 $133	21 $133	22 $132	23 $118	24 $118
25 $128	26 $133	27 $128	28 $133	29 $118	30 $118	31 $109

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Studio, 1 King Bed with Sofa Bed

Suite, 1 Bedroom

Studio, 2 Queen Beds

Studio, 2 Queen Beds (Hearing Accessible)

Studio, 1 King Bed with Sofa Bed (Mobility Hearing Access, Roll-In Shower)

Suite, 1 Bedroom (Mobility Hearing Accessible, Tub)

Studio, 2 Queen Beds (Mobility Accessible, Tub)

Studio, 1 King Bed with Sofa Bed (Hearing Accessible)

Suite, 1 Bedroom (Hearing Accessible)

Studio, 1 King Bed with Sofa Bed (Mobility Accessible, Tub)

Guest reviews

Fabulous

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about TownePlace Suites Houston I-10 East

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Prices for upcoming dates