Are pets allowed at the hotel?

No pets and no service animals are allowed at the property.

What are the check-in and check-out times?

Check-in is from 14:00 to 23:59, and check-out is at 12:00. Early check-in and late check-out are available for a fee, subject to availability.

Is there an airport shuttle service available?

A roundtrip airport shuttle is provided for a surcharge of VND 665000 per vehicle (one-way, maximum occupancy 2) and is available 24 hours. Guests must contact the property with arrival details to arrange the transfer.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Hanoi, steps from Hoan Kiem Lake and Thang Long Water Puppet Theatre. It is 0.6 mi (1 km) from Ngoc Son Temple and St. Joseph's Cathedral of Hanoi. Public transport availability is not mentioned.

Are children allowed to stay at the hotel?

Children stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of VND 1200000 per day. Reservations for rollaway beds are recommended. Information about cribs is not provided.

La Sinfonía del Rey Hotel & Spa in Hanoi

Average nightly price at La Sinfonía del Rey Hotel & Spa by month, last 12 months (USD)
Month	Average price
January	$125
February	$114
March	$125
April	$116
May	$83
June	$74
July	$81
August	$635
September	$99
October	$119
November	$128
December	$139

What guests think

At La Sinfonía del Rey Hotel & Spa, travelers praise the central setting by Hoàn Kiếm Lake, exceptionally friendly staff, an excellent breakfast, and standout facilities like the rooftop bar with lake views and a well-regarded spa.

Reviews also highlight clean, comfortable rooms and stylish decor. However, room sizes vary, some basement rooms lack windows, and front-facing or balcony rooms can be noisy; thin walls and high step-in bathtubs are occasional complaints. Expect a well-run, centrally placed boutique stay with personable service and lively surroundings.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Rooftop bar with lake views is a frequent highlight; guests also praise the on-site spa and the restaurant.

Related guest reviews

10

KATHY

May 6, 2023

·

Stayed 3 nights

Perfect location, across from lake, convenient walking to shops and restaurants. Love the decor of the hotel with rooftop bar. Staff was welcoming and helpful. Highly recommended.

10

Jon

Jan 26, 2025

·

Beautiful hotel well positioned in the old town. Amazing service from all the staff, especially Jenny. Great food, nice spa and stunning views from the roof top bar. Will definitely return here next time I am in Hanoi

10

Dawn

Oct 4, 2025

·

Stayed 2 nights

We had a marvellous time at this hotel! It was stunning, clean, and served excellent food and drinks. The service was perfect, we felt like celebrities! The staff were very attentive, and we would like to particularly thank Trang who ensured we had everything we required to make our stay special and complete. The spa was of a high standard, the treatments were very good and the staff really went out of their way to make sure we were relaxed. The location is perfect for exploring the area.

10

MINH

Dec 11, 2025

·

Stayed 1 night

Beautiful view from rooftop. Very friendly staffs

10

Colin

Sep 23, 2025

·

Stayed 1 night

Second time staying at this lovely, central hotel in the Old Quarter. Great location and close to restaurants, bars and shops. The room was very clean, spacious with great amenities. Breakfast is a buffet selection of local and European with several egg dish options to order. The Skybar is a great place to hang out at night with a wonderful view across the lake.

10

Jeremy

Nov 21, 2025

·

Stayed 1 night

We stayed in a basement room without a window. The room was very well equipped with a very comfortable bed. The sky bar was excellent with a lovely view of the lake at night.

10

john

Jul 28, 2023

·

Fantastic 5 day stay.Beautiful clean facilities and great staff.Breakfast was well above average.Roof top bar is quite famous and easy to see why.Great place to watch sunset and enjoy a drink.Rooms are very tasteful and up market.Recommend this hotel to anyone.

10

Stacey

Feb 3, 2025

·

Stayed 1 night

great rooftop bar with awesome view and lovely staff! room and bed ver comfortable. seems to be in a perfect spot for exploring the old quarter and French quarter!

10

Ramon

Sep 19, 2025

·

Stayed 3 nights

The staff really knows how to take care of their guests. From the time you arrive they receive you like VIP’s to the day you leave they cater to your every need. The amenities were great, the spa offered good packages, very clean and nicely set up. Cool rooftop bar. But the one thing I enjoyed the most was the amazing breakfast. I got so spoiled, it ruined my experience at the hotels I stayed after.

10

Alejandro

Dec 8, 2025

·

Stayed 3 nights

Wonderful staff. Good facilities. Lovely roof top view.

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Cleanliness

Reviews consistently describe the hotel and rooms as very clean and well maintained, with only occasional minor bathroom issues noted.

Related guest reviews

10

Taylah

Aug 17, 2023

·

Stayed 1 night

We had a quick one-night stay at La Sinfonia. We could not fault the location - it is well positioned in Old Quarter and on a side street off the main road, so the traffic is less. We faced the lake and didn’t notice any road noise. We had stayed at a different hotel in Hanoi earlier in our trip. This hotel was better positioned but had smaller rooms. We also weren’t a fan of the bath/shower but asides from that, we thought it was a great hotel! Although there is no pool, the rooftop bar is spectacular. The buffet breakfast was also great!

10

John

Nov 24, 2025

·

Stayed 1 night

Repeat guest, La Sinfonia is always great. Clean, friendly, accommodating, and welcoming

10

Per

Nov 5, 2025

·

Stayed 1 night

Underbart hotel med ett perfekt läge i de gamla kvarteren. Rummen är mycket rena, fräscha och badrummet fantastiskt. Personalen är mycket serviceminded och gör allt för att du ska trivas.

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10

Wendy

Jan 25, 2023

·

Stayed 4 nights

Great location in the center of Hanoi, walking distance to all the attractions. There was of plenty of food options close by and the hotel restaurant and rooftop bar also high quality. Rooms were clean and well equipped. Would stay again

10

Colin

Sep 23, 2025

·

Stayed 1 night

Second time staying at this lovely, central hotel in the Old Quarter. Great location and close to restaurants, bars and shops. The room was very clean, spacious with great amenities. Breakfast is a buffet selection of local and European with several egg dish options to order. The Skybar is a great place to hang out at night with a wonderful view across the lake.

10

CHEUK Hong Ping

Dec 13, 2025

·

Stayed 3 nights

Highly recommended! Excellent location, clean room, warm staff, delicious breakfast. Huge thanks to Henry for providing us with local recommendations!

10

SONG

Nov 21, 2024

·

Stayed 3 nights

The hotel is quite good and clean. Location very near to the hot spot area. Hotel staffs are very friendly. I will restay here in my next trip.

10

Victor

Nov 8, 2024

·

Stayed 3 nights

Very clean and comfortable. The staff here is also amazing.

10

Gabrielle

Nov 30, 2025

·

Stayed 1 night

Clean hotel with very friendly and helpful staff! Right next to Hoan Kiem lake. Enjoyed the views at breakfast

10

Shota

Feb 25, 2023

·

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AI-generated summary based on recent guest reviews

Rooms

Stylish, comfortable rooms with very good beds, though sizes vary and some basement rooms lack windows; front-facing or balcony rooms can be noisy, and a few mention thin walls or high step-in tubs.

Related guest reviews

10

CAROLYN

Dec 4, 2022

·

Stayed 3 nights

Great location. Staff was incredible. Comfortable room. I was on the front of the building which proved slightly noisy with weekend lake events going on but slept wonderfully in the comfortable bed even so. The tub/shower requires high stepping into which could be challenging for those with mobility issues. Also my colleagues had rooms without windows- it didn’t bother them per se but personally I welcomed the lovely balcony!

6

NICK

Dec 10, 2025

·

Stayed 5 nights

Room and bathroom is small.

8

Ildiko

Mar 31, 2025

·

Stayed 3 nights

The staff in the hotel was fantastic they went out of their way to make sure you had the best time in Hanoi. The room facilities were good, traffic noise didn’t come in which was a bonus. The only small con that the walls are thin and you can hear the people in the rooms next to you but luckily this wasn’t a major issue as we had neighbours who went to bed about the same time as us.

10

Taylah

Aug 17, 2023

·

Stayed 1 night

We had a quick one-night stay at La Sinfonia. We could not fault the location - it is well positioned in Old Quarter and on a side street off the main road, so the traffic is less. We faced the lake and didn’t notice any road noise. We had stayed at a different hotel in Hanoi earlier in our trip. This hotel was better positioned but had smaller rooms. We also weren’t a fan of the bath/shower but asides from that, we thought it was a great hotel! Although there is no pool, the rooftop bar is spectacular. The buffet breakfast was also great!

10

Andrew

Feb 16, 2025

·

Stayed 2 nights

My stay was excellent. The staff was helpful. My only qualm was the lack of a view (windows faced a concrete wall

10

Jeremy

Nov 21, 2025

·

Stayed 1 night

We stayed in a basement room without a window. The room was very well equipped with a very comfortable bed. The sky bar was excellent with a lovely view of the lake at night.

10

Theresa

Mar 19, 2025

·

Stayed 2 nights

A very comfortable hotel with great service. The rooms are snug but well appointed with all amenities. If you are looking for a very quiet stay opt for an internal facing rooms as those with balconies have a fantastic view, and give you a great atmosphere of the lake and old town, however can be noisy late into the night and early morning. We dined in the restaurant which was great food and service. Overall we had a great experience at the La Sinfonia del Ray.

10

Tracy

Feb 1, 2025

·

Stayed 2 nights

This hotel has everything. The location was superb, the pillows and blankets were great, showers are hot, WiFi always worked, and customer service was top notch. Highly recommend staying here and I would stay here again.

10

Pius

Nov 18, 2025

·

Stayed 2 nights

Great location. Nice property. Design very stylish and cool but a little dark if that’s not your taste. Basement rooms are spacious and good enough. Staff is amazing. Friendly, professional and attentive. The people are top notch! Klaus and Ms Trang are of greatest assistance and taking thorough care for us

8

Robert

Mar 2, 2025

·

Stayed 3 nights

Rooms are tight but an excellent location.

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Service

Service is widely described as exceptional and proactive, with staff arranging tours, transport, special touches, and quick help with issues; one review reported dissatisfaction with how a noise complaint was handled.

Related guest reviews

10

Heather

Mar 5, 2026

·

Stayed 1 night

Staff is amazing and goes above and beyond. We needed assistance with rebooking flights due to the Middle East airports being closed and everyone was very helpful. We only stayed one night but would recommend. Location is great.

10

Benita

Apr 25, 2024

·

Stayed 4 nights

The staff at La Sinfonia made our stay exepional! They can’t do enough for you and always with a smile .. felt they were very approachable. They helped us organise and as I was in my own before my daughter joined me I felt safe and looked after. Breakfast amazing! I would come straight back here in a heart beat their customer service is spot on. Thankyou to Lucy, Henry and Rose for making my stay in Hanoi so special!

10

EMILY shapira

Dec 18, 2024

·

Stayed 1 night

Service was impeccable. And NICE. Spectacular, helpful staff went out of their way to help in every regard.

10

Noella

Oct 3, 2024

·

Stayed 3 nights

Top notch service at all times from staff here. Very attentive at all times. The location is great and very walkable. The breakfast had a ton of delicious options. The rooftop bar is great for drinks at sunset. The spa is very clean and peaceful. Will stay here again when we return to Hanoi.

8

Linda

Jan 16, 2025

·

I cannot thank the staff at this hotel enough. They went out of their way to make sure we were taken care of. After leaving my passport on my flight, the front desk staff jumped into action and they were on the phone to Vietjet within minutes trying to locate my passport for me. Within an hour they came to the room to tell me my passport was being delivered. Later that evening, they delivered it to my room. The rooms themselves were clean and well appointed although one of the rooms was smaller and the bathroom lacked a full door or proper lighting. We shared this feedback upon leaving the hotel and the staff was gracious and apologetic. I've not seen a hotel staff be so committed to ensuring their guests are taken care of. The food at the breakfast was excellent as was the room service. They even allowed us to order after the 9:45 pm cutoff. The location is great for walking around the Old Quarter and the lake, you can't beat it. It does get loud and busy and at times there is a market in front that limits traffic but the staff has that handled as well. The bellman helped get us a car to the airport and walked the 2 blocks with all of our luggage to see us off. Again, they really go above and beyond at this hotel.

2

Elizaveta

Jan 6, 2023

·

Stayed 19,356 nights

We booked this hotel for our wedding anniversary and regretted it so much, because we had the worst night there. Our room had a window facing a super busy avenue with never ending honking, and then someone decided to sing karaoke right under the window until 3am on maximum volume (with a huge speaker). Then, at 7am, dancing started in a part in front of the window, again, it was so loud, we couldn't even be in the room. This is the noisiest place we've ever been to. We tried to change the room, but they told us that they have none available. In the morning, they apologised about the noise and offered us a free transfer or a small partial refund in exchange for not publishing a review online - of course we refused. This practice is so horrible and dishonest! That explains the high rating of this hotel - so artificial! If we knew about the noise, we would have never booked this hotel. The most disappointing experience ever.

10

Marie-Pierre

Jan 19, 2026

·

Stayed 1 night

We thoroughly enjoyed our one night stay at this hotel. The staff is very helpful and courteous, they serve an excellent breakfast and the location is ideal to stroll around the lake. It is near markets, restaurants and shopping. We had a professional Vietnamese massage that we highly recommend!

10

CHEUK Hong Ping

Dec 13, 2025

·

Stayed 3 nights

Highly recommended! Excellent location, clean room, warm staff, delicious breakfast. Huge thanks to Henry for providing us with local recommendations!

10

ICE Ken

Nov 24, 2024

·

Stayed 2 nights

This is a beautiful hotel. Jenny welcomed us with lots of information about the hotel and the area surrounding it. Sinfonía del Remus have the friendliest and best trained staff you'll come across. We had an early start and they organised an excellent take away breakfast for our journey.

10

Ramon

Sep 19, 2025

·

Stayed 3 nights

The staff really knows how to take care of their guests. From the time you arrive they receive you like VIP’s to the day you leave they cater to your every need. The amenities were great, the spa offered good packages, very clean and nicely set up. Cool rooftop bar. But the one thing I enjoyed the most was the amazing breakfast. I got so spoiled, it ruined my experience at the hotels I stayed after.

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Location

Central, walkable location beside Hoàn Kiếm Lake and the Old Quarter, ideal for sightseeing and shopping; weekend pedestrian events can bring street closures and added noise.

Related guest reviews

10

dragana

Jun 15, 2025

·

Stayed 1 night

The property is centraly located. It is upscaled and has an amazing rooftop terace restaurant. Check in process is stylish and personalized. A lot of vauchers were provided during the check in. Breakfast was a high end. Amazing place to stay.

10

Olivia

Mar 10, 2023

·

Stayed 3 nights

Service was great and the location was perfect.

10

Gregor

Feb 12, 2025

·

Stayed 4 nights

Great hotel in top location. Especially over the weekend when the roads are closed around the lake.

10

Erin

Mar 6, 2026

·

Stayed 3 nights

Very courteous, friendly, and helpful staff. Great breakfast and location was perfect.

10

Sajni

Sep 18, 2025

·

Stayed 3 nights

This is a great hotel with the perfect combination of location and quality. It is located at the edge of the old quarter so its near enough but a nice escape from the busyness old quarter. Staff here go above and beyond to help you with suggestions on things to do in the country and also with any special food or dietary requirements. Special mention for Nam who was very helpful. Thank you to all staff!

10

Marie-Pierre

Jan 19, 2026

·

Stayed 1 night

We thoroughly enjoyed our one night stay at this hotel. The staff is very helpful and courteous, they serve an excellent breakfast and the location is ideal to stroll around the lake. It is near markets, restaurants and shopping. We had a professional Vietnamese massage that we highly recommend!

10

Andre

Aug 20, 2025

·

Stayed 1 night

Great location in the Old Quarters. Near restaurants and the high end clothing stores. Staff very helpful and friendly.

10

carol

Mar 19, 2023

·

Stayed 4 nights

The location was great to enjoy the Old Quarter of Hanoi

10

Gabrielle

Nov 30, 2025

·

Stayed 1 night

Clean hotel with very friendly and helpful staff! Right next to Hoan Kiem lake. Enjoyed the views at breakfast

10

Michael

Mar 14, 2026

·

Stayed 2 nights

Great location; wonderful staff.

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Dining

Breakfast earns strong praise for quality and variety; the restaurant and rooftop terrace dining are well regarded, though a few guests found prices high or variety limited.

Related guest reviews

10

dragana

Jun 15, 2025

·

Stayed 1 night

The property is centraly located. It is upscaled and has an amazing rooftop terace restaurant. Check in process is stylish and personalized. A lot of vauchers were provided during the check in. Breakfast was a high end. Amazing place to stay.

10

colin

Jan 10, 2026

·

Stayed 4 nights

Staff were fantastic, couldn’t be more helpful. Breakfast was delicious. Great place to stay for attractions and landmarks

10

Eric

Mar 31, 2025

·

Stayed 6 nights

Excellent treatment by staff, and kindness beyond appropriate description. Lovely breakfast. Great sky bar with fun choices. Language skills of staff are superb. Access to cars for exploring available. Nice room. Comfortable bed. OK bathroom (though a little dark). Easy access to a funky part of town.

10

Brian

May 5, 2025

·

Stayed 4 nights

Our stay at La Sinfonia Del Rey Hotel and Spa in Hanoi was exceptional. The hotel offered a perfect blend of comfort, elegance, and warm hospitality. A special thank you to Kathy at the concierge desk who went above and beyond to make our trip unforgettable. She efficiently helped us book a stunning Ha Long Bay cruise and arranged smooth, stress-free airport transportation. Her kindness and professionalism truly stood out. the food at the hotel was delicious, with a great variety of local and international options. We highly recommend La Sinfonia Del Rey and are grateful for Kathy's outstanding service.

10

Erin

Mar 6, 2026

·

Stayed 3 nights

Very courteous, friendly, and helpful staff. Great breakfast and location was perfect.

10

Anekha

Jan 6, 2026

·

Stayed 1 night

Brilliant location. Walking distance to everything. Very nice staff and team! Good choice for breakfast. Large room with very comfy bed. 100% recommend this hotel

10

Leopoldo

Apr 25, 2025

·

Stayed 3 nights

Fabuloso hotel, superó todas mis expectativas. Perfectamente pulcra y bien cuidada la propiedad. Un servicio increible. La ubicación inmejorable, en el corazón de Hanoi. El desayuno bufet simplemente perfecto. Volvería sin dudarlo.

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10

Ramon

Sep 19, 2025

·

Stayed 3 nights

The staff really knows how to take care of their guests. From the time you arrive they receive you like VIP’s to the day you leave they cater to your every need. The amenities were great, the spa offered good packages, very clean and nicely set up. Cool rooftop bar. But the one thing I enjoyed the most was the amazing breakfast. I got so spoiled, it ruined my experience at the hotels I stayed after.

10

Anna

Oct 25, 2025

·

Stayed 3 nights

The breakfast had variety of salads, selection of fruit and juices options for western and Asian dishes that changed on daily basis

10

Shulong

Jul 14, 2024

·

Stayed 2 nights

This is high end luxurious hotel. The food at their restaurant and drinks at their rooftop bar are very expensive. We ended up eating street food instead of dining at their restaurant.

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Su	Mo	Tu	We	Th	Fr	Sa
				1 $81	2	3 $142
4 $83	5 $100	6 $81	7 $91	8 $83	9 $83	10 $99
11 $99	12 $99	13	14 $117	15 $117	16 $117	17 $117
18 $134	19 $134	20 $117	21 $114	22 $117	23 $142	24 $159
25 $142	26 $117	27 $117	28 $117	29 $117	30 $117	31 $105

Su	Mo	Tu	We	Th	Fr	Sa
1 $135	2 $135	3 $151	4 $135	5 $135	6 $129	7 $129
8 $134	9 $135	10 $172	11 $208	12 $158	13 $135	14 $180
15 $135	16 $135	17 $135	18 $135	19 $158	20 $180	21 $179
22 $134	23 $134	24 $135	25 $135	26 $135	27 $135	28 $135
29 $158	30 $158

La Sinfonía del Rey Hotel & Spa

Prices for La Sinfonía del Rey Hotel & Spa

Monthly average prices

About this property

Location

Room options

Deluxe Double Twin Room Internal Window

Terrace Suite Lakeside Room

Junior Suite Balcony Room

Superior Basement Room (No Window)

Executive Double Twin Room External Window

Guest reviews of La Sinfonía del Rey Hotel & Spa

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about La Sinfonía del Rey Hotel & Spa

Considering this hotel for your Hanoi trip?

Prices for upcoming dates