Kanan Tulum Hotel & Spa Adults Only Playground
$195
/ night
Avg. for September
Prices for Kanan Tulum Hotel & Spa Adults Only Playground
Select dates to see prices and availability
$195
/ night
Avg. for September
Monthly average prices
Nightly prices at Kanan Tulum Hotel & Spa Adults Only Playground average $163 in October, the cheapest month, and $498 in January, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $498 |
| February | $289 |
| March | $302 |
| April | $215 |
| May | $247 |
| June | $184 |
| July | $177 |
| August | $237 |
| September | $195 |
| October | $163 |
| November | $282 |
| December | $363 |
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Sep · $195
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Most expensive: January (~$498)
Cheapest: October (~$163)
About this property
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and bicycles to rent. Additional features at this hotel include complim...
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless internet access and concierge services.
Business amenities
Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Dining
Grab a bite at Caracol Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges. A complimentary continental breakfast is served daily from 8:00 AM to noon.
Rooms
Make yourself at home in one of the 23 individually decorated guestrooms, featuring minibars and espresso makers. Complimentary wireless internet access is available to keep you connected. Bathrooms feature shower/tub combinations, spring water baths, and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Location
Located in Tulum (Zona Hotelera), Kanan Tulum Hotel & Spa Adults Only Playground is steps from Tulum Beach and a 3-minute drive from Sian Ka'an Biosphere Reserve. This beach hotel is 6.7 mi (10.8 km) from Tulum Mayan Ruins and 4.4 mi (7.1 km) from Playa Paraiso.
What's nearby
Tulum Beach(0.1 miles)
Ven a la Luz Sculpture(0.4 miles)
Sian Ka'an Biosphere Reserve(1.4 miles)
SFER IK(2.5 miles)
Jaguar Park(2.9 miles)
Tulum National Park(3 miles)
Acceso al Parque Jaguar(3 miles)
Jaguar Viewpoint Tulum(3 miles)
Playa Akun(3.3 miles)
Las Palmas Public Beach(3.9 miles)
Beach(4.2 miles)
Hunab Lifestyle Center(4.3 miles)
Playa Paraiso(4.4 miles)
Holistika Art Walk(5.5 miles)
Dos Aguas Park(5.8 miles)
Tulum Intl. Airport (TQO)(29.5 miles)
Cancun Intl. Airport (CUN)(77.8 miles)
Parking
Airport shuttle
Restaurant
Swimming pool
Room Service
Valet Parking
Location
Boca Paila Road Km 8 Tulum, Zona Hotelera, Tulum, Tulum, Quintana Roo, Mexico
Tulum Beach (0.1 miles)
Ven a la Luz Sculpture (0.4 miles)
Sian Ka'an Biosphere Reserve (1.4 miles)
SFER IK (2.5 miles)
Jaguar Park (2.9 miles)
Tulum National Park (3 miles)
Room options
6
Rt Suite Tree House Gv
Room details
1 King Bed
Sleeps 2
495 ft²
Air ConditioningWi-Fi (Free)Laptop Workspace
7
Premium Studio Suite, 1 Bedroom, Sea View, Oceanfront
Room details
1 King Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Private Bathroom
5
Signature Suite, 1 King Bed, Garden View
Room details
1 King Bed
Sleeps 2
581 ft²
Air ConditioningWi-Fi (Free)Laptop Workspace
6
Jungle View 1St Floor 1 King
Room details
1 King Bed
Sleeps 2
517 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
7
Pov 2Nd Floor 1 King
Room details
1 King Bed
Sleeps 2
517 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
7
Pov 2Nd Floor 2D
Room details
2 Full Beds
Sleeps 4
Air ConditioningWi-Fi (Free)Private Bathroom
6
Jungle View 1St Floor 2D
Room details
2 Full Beds
Sleeps 4
517 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
Guest reviews of Kanan Tulum Hotel & Spa Adults Only Playground
8.9
Fabulous
Based on 423 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Kanan Tulum Hotel & Spa Adults Only Playground impresses many guests with its striking treehouse design, beachfront setting, and photo-worthy nests, while frequent comments highlight lively day-club energy and loud music that can carry into rooms late.
Read moreWas this helpful?
What guests think
Kanan Tulum Hotel & Spa Adults Only Playground impresses many guests with its striking treehouse design, beachfront setting, and photo-worthy nests, while frequent comments highlight lively day-club energy and loud music that can carry into rooms late.
Staff are widely praised as friendly and attentive, though multiple reviews report slow responses, unhelpful front-desk or concierge interactions, and occasional management or billing frustrations. Rooms are unique and generally comfortable, but some feel dated, lack bathroom privacy, and show wear; many areas require climbing stairs and there is no elevator. Food is often described as delicious with memorable rooftop and beach settings, yet drinks and prices draw mixed feedback, and seaweed or beach debris can affect the shoreline. Expect a vibrant, design-forward beach-club stay rather than a quiet retreat.
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AI-generated summary based on recent guest reviews
Facilities
Facilities center on an energetic beach club with DJs, rooftop nests, and a beachfront setup; the spa and pool are appreciated, though parts of the property feel a bit worn and there are many stairs with no elevator. Noise from music can carry throughout the grounds, limiting relaxation.
Related guest reviews
10
NANCY E
Jan 1, 2025
·
Stayed 7 nights
Perfect location in the center of Tulum beach nightlife and restaurants. Dayclub is the best on the beach. Dj is 2-6pm every day and on weekends they have a dj on the rooftop. Best stay in our 2 week trip to Tulum.
Perfect location in the center of Tulum beach nightlife and restaurants. Dayclub is the best on the beach. Dj is 2-6pm every day and on weekends they have a dj on the rooftop. Best stay in our 2 week trip to Tulum.
10
Mark
May 31, 2025
·
Stayed 4 nights
Great property, not busy, the staff is great! Ricardo was our waiter in the bar area and breakfast, he was superb, the grass was in, and the pool could use a bit of updating, but the property, the room, the food was absolutely amazing!
Great property, not busy, the staff is great! Ricardo was our waiter in the bar area and breakfast, he was superb, the grass was in, and the pool could use a bit of updating, but the property, the room, the food was absolutely amazing!
10
Kristen
May 31, 2025
·
Stayed 3 nights
What a fabulous stay! We loved everything about Kanan. The property was gorgeous. Our ocean vibes suite was amazing. The staff went above and beyond to make our stay perfect. We enjoyed the beach club, drinks in a nest, breakfast on the beach, a couples massage at the spa, and the nightly turndown service. Highly recommend rhis property. We loom forward to returning!
What a fabulous stay! We loved everything about Kanan. The property was gorgeous. Our ocean vibes suite was amazing. The staff went above and beyond to make our stay perfect. We enjoyed the beach club, drinks in a nest, breakfast on the beach, a couples massage at the spa, and the nightly turndown service. Highly recommend rhis property. We loom forward to returning!
6
ewelina
Jun 16, 2025
·
Stayed 6 nights
Hotel is pretty, very unique and in the best location. Food is good. Room service people are very nice but the office people not helpful, arrogant, dismissive. Warning.. music is so loud that u can’t really talk on the tanning beds or cabanas. It’s blasting from 10am to 6 pm. Some nights till midnight. U can hear music in your room. I didn’t think it will be this extreme. Beds are ok, but the pillows are hard like cardboard. Bathrooms are open, meaning there’s only glass covering middle part of the body, bottom and top is all open. Kinda like airport doors. U cant have privacy in the bathroom or shower, this is problematic if u travel with someone u dont want them to hear you taking number 1 or 2 lol. Also there is no elevator. And there’s many many steps to walk around the property, like 3 floors. Rooftop restaurant is on 4th floor. Definitely not for everyone. I wish I knew All this. That’s why I’m writing detailed review for others.
Hotel is pretty, very unique and in the best location. Food is good. Room service people are very nice but the office people not helpful, arrogant, dismissive. Warning.. music is so loud that u can’t really talk on the tanning beds or cabanas. It’s blasting from 10am to 6 pm. Some nights till midnight. U can hear music in your room. I didn’t think it will be this extreme. Beds are ok, but the pillows are hard like cardboard. Bathrooms are open, meaning there’s only glass covering middle part of the body, bottom and top is all open. Kinda like airport doors. U cant have privacy in the bathroom or shower, this is problematic if u travel with someone u dont want them to hear you taking number 1 or 2 lol. Also there is no elevator. And there’s many many steps to walk around the property, like 3 floors. Rooftop restaurant is on 4th floor. Definitely not for everyone. I wish I knew All this. That’s why I’m writing detailed review for others.
10
Natasha
Dec 6, 2023
·
Stayed 1 night
Loved our stay here, every part from check in to check out was seemless. The property has so many cool parts to explore and take photos, from the beach up to the bird nests. Service was great and prompt. Perfect location in the middle of the hotel zone on the strip. The rooms are spacious and well designed. The daily yoga class offered was great. The spa was a perfect option for a day that rained. Would definitely return!
Loved our stay here, every part from check in to check out was seemless. The property has so many cool parts to explore and take photos, from the beach up to the bird nests. Service was great and prompt. Perfect location in the middle of the hotel zone on the strip. The rooms are spacious and well designed. The daily yoga class offered was great. The spa was a perfect option for a day that rained. Would definitely return!
10
Douglas
Jan 1, 2024
·
Stayed 3 nights
Strangely designed boutique hotel. Everything is built up in the air in an almost treehouse style. Our room was huge and very pretty with an outside rickety staircase up to a “nest” where you could look out over the area (and get food). Beach here is beautiful and facilities in the same style. It is generally a bit tired looking but definitely cool.
Strangely designed boutique hotel. Everything is built up in the air in an almost treehouse style. Our room was huge and very pretty with an outside rickety staircase up to a “nest” where you could look out over the area (and get food). Beach here is beautiful and facilities in the same style. It is generally a bit tired looking but definitely cool.
10
Enrique
Jun 2, 2025
·
Stayed 2 nights
The most beautiful experience , beautiful beach the room was so amazing , like a treehouse very nice and neat ,they have room service every day, staff is very helpful restaurant was also very good (everything is pricey but worth it! They have a beach bag for u with 2 towels to take it with u during the day and hang out , they have a lot of unique places in the beach to hang out, like nest, heart couches , swing areas , lounges all super aesthetic the pool is so beautiful and the spa/jacuzzi area is like if ur in a cenote .
The most beautiful experience , beautiful beach the room was so amazing , like a treehouse very nice and neat ,they have room service every day, staff is very helpful restaurant was also very good (everything is pricey but worth it! They have a beach bag for u with 2 towels to take it with u during the day and hang out , they have a lot of unique places in the beach to hang out, like nest, heart couches , swing areas , lounges all super aesthetic the pool is so beautiful and the spa/jacuzzi area is like if ur in a cenote .
8
Cindy
Jan 4, 2025
·
Stayed 9 nights
A perfect adults-only resort if … … you want to have a great time! There is a beach club during the day and a restaurant that converts into a nightclub in the evening. Great music and lots of bass from 11am-1am. Pack your earplugs or find accommodations elsewhere. … you want to be looked after by the amazing beach club staff. Joel and his team were amazing. I believe we were checked in on every hour. … you want to enjoy delicious food in beautiful, breathtaking spaces. We enjoyed an amazing dinner in special ‘nests’ as the sun set and in the rooftop overlooking the ocean. … you want to enjoy shops and restaurants nearby. The resort is centrally located and walking distance to more than you can ever get to. … you enjoy beautiful, clean beaches perfectly suited for swimming, riding waves. … you like people watching. Beach club lounge chairs, fun swings and unique cabanas are perfectly situated to enjoy the beach and enjoy beach-goers reactions to the resort. … you enjoy beautiful, lush, bohemian decor that relax the mind and body. .. you don’t mind the beauty Tulum has to offer despite the construction you can’t escape. We were on both ends of the Avenue, and construction was perpetual and resilient. Nonetheless, we thought it was worth every moment.
A perfect adults-only resort if … … you want to have a great time! There is a beach club during the day and a restaurant that converts into a nightclub in the evening. Great music and lots of bass from 11am-1am. Pack your earplugs or find accommodations elsewhere. … you want to be looked after by the amazing beach club staff. Joel and his team were amazing. I believe we were checked in on every hour. … you want to enjoy delicious food in beautiful, breathtaking spaces. We enjoyed an amazing dinner in special ‘nests’ as the sun set and in the rooftop overlooking the ocean. … you want to enjoy shops and restaurants nearby. The resort is centrally located and walking distance to more than you can ever get to. … you enjoy beautiful, clean beaches perfectly suited for swimming, riding waves. … you like people watching. Beach club lounge chairs, fun swings and unique cabanas are perfectly situated to enjoy the beach and enjoy beach-goers reactions to the resort. … you enjoy beautiful, lush, bohemian decor that relax the mind and body. .. you don’t mind the beauty Tulum has to offer despite the construction you can’t escape. We were on both ends of the Avenue, and construction was perpetual and resilient. Nonetheless, we thought it was worth every moment.
10
Joaquin
Aug 22, 2024
·
Stayed 2 nights
Awesome place with great service. Pool was really great and quiet. Would definitely come back.
Awesome place with great service. Pool was really great and quiet. Would definitely come back.
8
Tatiana
Apr 15, 2025
·
Stayed 4 nights
Very good hotel in a very load environment. Even when you go to spa you can hear music all over the hotel, no chance to relax. Until 2am the music with blasting in our ocean view room
Very good hotel in a very load environment. Even when you go to spa you can hear music all over the hotel, no chance to relax. Until 2am the music with blasting in our ocean view room
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AI-generated summary based on recent guest reviews
Cleanliness
Reviews frequently note clean rooms and tidy common areas. A few mention wear and tear, occasional sand or pests, and beach debris during seaweed periods.
Related guest reviews
10
kayla
Jul 8, 2025
·
Stayed 2 nights
The property was stunning. Minus the seaweed
The property was stunning. Minus the seaweed
8
Jennifer
Aug 11, 2025
·
Stayed 5 nights
Gorgeous property, beautiful scenery, and the nicest, most lovely staff. We eat traveled, unfortunately when there was much seaweed on the beach, which is certainly not the fault of the hotel. However, there was much garbage strewn about the seaweed. If the seaweed is not going to be removed, then at the very least the garbage should be removed. To say you are an To say you are eco-friendly but not remove garbage simply just not make sense. Also, the wear and tear on things like the bathroom door handle and door room lock should be repaired. On the other hand, the accommodations were extremely comfortable, and the food was incredibly good.
Gorgeous property, beautiful scenery, and the nicest, most lovely staff. We eat traveled, unfortunately when there was much seaweed on the beach, which is certainly not the fault of the hotel. However, there was much garbage strewn about the seaweed. If the seaweed is not going to be removed, then at the very least the garbage should be removed. To say you are an To say you are eco-friendly but not remove garbage simply just not make sense. Also, the wear and tear on things like the bathroom door handle and door room lock should be repaired. On the other hand, the accommodations were extremely comfortable, and the food was incredibly good.
10
Javier
May 27, 2025
·
Stayed 3 nights
I loved the overall vibe of the property. The location was great as well. Rooms were clean and staff were attentive.
I loved the overall vibe of the property. The location was great as well. Rooms were clean and staff were attentive.
2
Oyunsanaa
Nov 17, 2025
·
Stayed 6 nights
Everything was very expensive! Creaky bed, leaky refrigerator in the room! I was still okay with everything above until the day we checked out. They told us to wait that they need to check the room before we left there! After while they said they’ll charge us $65 and I asked why. They said there is blood stain on the sheets. I couldn’t believe and asked if I go back to see it. Of course there wasn’t any blood stains
Everything was very expensive! Creaky bed, leaky refrigerator in the room! I was still okay with everything above until the day we checked out. They told us to wait that they need to check the room before we left there! After while they said they’ll charge us $65 and I asked why. They said there is blood stain on the sheets. I couldn’t believe and asked if I go back to see it. Of course there wasn’t any blood stains
6
Shiv
Mar 3, 2025
·
Stayed 3 nights
Kanan is the most picturesque hotel I've stayed at, comes alive when you hear the waves and breeze of Tulum. Unfortunately, once you arrive you'll quickly realize you're staying at a nightclub that has a hotel...not the other way around. The all day, overly loud music takes away any chance of fully relaxing and resting...even more so when they compete with the other beach club next door. Its torture. Pros: -Most unique looking hotel in Tulum -Clean, spacious rooms, ok view -Staff are good -Location is great Cons: -Music is loud, all day. Vibrates through the walls at 11:30pm. No peace and quiet here. -Price is one of the highest per night. -The club attracts outsiders who are just there for the day. They get drunk and high, and now you're sharing the limited spaces with them.
Kanan is the most picturesque hotel I've stayed at, comes alive when you hear the waves and breeze of Tulum. Unfortunately, once you arrive you'll quickly realize you're staying at a nightclub that has a hotel...not the other way around. The all day, overly loud music takes away any chance of fully relaxing and resting...even more so when they compete with the other beach club next door. Its torture. Pros: -Most unique looking hotel in Tulum -Clean, spacious rooms, ok view -Staff are good -Location is great Cons: -Music is loud, all day. Vibrates through the walls at 11:30pm. No peace and quiet here. -Price is one of the highest per night. -The club attracts outsiders who are just there for the day. They get drunk and high, and now you're sharing the limited spaces with them.
10
jason
Feb 10, 2026
·
Stayed 3 nights
Room was very clean. Staff was very nice and helpful. Would stay again
Room was very clean. Staff was very nice and helpful. Would stay again
10
Loren
Oct 16, 2023
·
Stayed 3 nights
Our experience at Kanan was excellent - from the Front Desk Team, Concierge Team, and Service Team, especially Ariel! Room was great, property was clean and fun, location is ideal. They messaged us prior to our arrival introducing themselves and were very responsive to every request. Thank You Kanan Family for a great vacation 🙌🙌!
Our experience at Kanan was excellent - from the Front Desk Team, Concierge Team, and Service Team, especially Ariel! Room was great, property was clean and fun, location is ideal. They messaged us prior to our arrival introducing themselves and were very responsive to every request. Thank You Kanan Family for a great vacation 🙌🙌!
4
Naomi
Jun 10, 2025
·
Stayed 3 nights
Look great in photos, in person it looks artificial.. bug and rodents crawling in my room on the ceiling wood. Bathroom is open so absolutely no privacy not even a door
Look great in photos, in person it looks artificial.. bug and rodents crawling in my room on the ceiling wood. Bathroom is open so absolutely no privacy not even a door
10
vicki
Nov 21, 2023
·
Stayed 7 nights
We were on the 2nd floor and our room was facing the ocean, so we used our balcony a lot! Looking out over the resort was so beautiful. The staff was super friendly, the room was very clean and the tub was so cool!! We would definitely stay there again. We used the shuttle service the hotel offered from the airport to Tulum and back to the airport. Was very nice, they had a sign with our name on it when we got to the shuttle pick up at the airport. And for our return they were very prompt picking us up at the hotel. Kanan is a great place to stay I will be recommending it to my friends and family.
We were on the 2nd floor and our room was facing the ocean, so we used our balcony a lot! Looking out over the resort was so beautiful. The staff was super friendly, the room was very clean and the tub was so cool!! We would definitely stay there again. We used the shuttle service the hotel offered from the airport to Tulum and back to the airport. Was very nice, they had a sign with our name on it when we got to the shuttle pick up at the airport. And for our return they were very prompt picking us up at the hotel. Kanan is a great place to stay I will be recommending it to my friends and family.
6
Penh Ilene
Oct 18, 2025
·
Stayed 3 nights
The property is stunning and the rooftop to the different nests is amazing! The view from the nest is unbelievable. Walkable to Hartwood, Casa Banana, Elios. Definitely this place is Instagram material but the downside is the room is outdated- the room needs serious updates for sure. The wooden in room tub is useless. We got a room with an ocean front view with balcony and we couldn’t enjoy the balcony as much as we wanted to. Wish they would’ve done more with the mosquitoes. For the price we payed per night, were expecting something more. Would not stay here again.
The property is stunning and the rooftop to the different nests is amazing! The view from the nest is unbelievable. Walkable to Hartwood, Casa Banana, Elios. Definitely this place is Instagram material but the downside is the room is outdated- the room needs serious updates for sure. The wooden in room tub is useless. We got a room with an ocean front view with balcony and we couldn’t enjoy the balcony as much as we wanted to. Wish they would’ve done more with the mosquitoes. For the price we payed per night, were expecting something more. Would not stay here again.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are spacious and uniquely styled with treehouse aesthetics, ocean views, and large tubs or private nests in some units. Drawbacks include open-plan bathrooms with limited privacy, dated furnishings or uncomfortable beds in places, significant music noise, and stair-only access.
Related guest reviews
6
Keith
Feb 5, 2024
·
Stayed 3 nights
Cool hotel in the heart of the beach area. It can be loud late into the night. Music thumping from surrounding areas. The tree house room was great though. Huge bathtub was a plus.
Cool hotel in the heart of the beach area. It can be loud late into the night. Music thumping from surrounding areas. The tree house room was great though. Huge bathtub was a plus.
10
Valencia
Jan 3, 2025
·
Stayed 4 nights
The property's aesthetic, reminiscent of a charming treehouse, and its immediate proximity to the beach were highly appealing.
The property's aesthetic, reminiscent of a charming treehouse, and its immediate proximity to the beach were highly appealing.
6
Selma
Mar 28, 2025
·
Das Hotel und die Zimmer sind sehr schön und sauber. Was uns störte war, dass keine Erholung möglich ist. Es ist jeden Tag bis 0 Uhr mindestens laute Musik. Morgens um 10 geht es dann weiter. Das schlimme, teilweise auch unterschiedlich, weil die Beach Clubs sehr nah nebeneinander sind. Die Musik kommt von den Beach Clubs und von der Straße draußen. Zimmer sind etwas hellhörig, daher hört man das auf jeden Fall. Die Gegend Tulum Beach ist eine absolute Party Meile, wer Erholung möchte, sollte besser in die Innenstadt und den Weg zum Strand auf sich nehmen. Sowie darauf achten, dass kein Spring Break ist! Das Essen in dieser Straße ist wirklich ABARTIG teuer. Daher besser in die Innenstadt fahren, sind ca. 15 Minuten von Tulum Beach. Generell zu erwähnen ist zudem noch, dass die Straßen eine Katastrophe sind, daher wenn ihr mit dem Auto kommt, auf jeden Fall mind. SUV
Das Hotel und die Zimmer sind sehr schön und sauber. Was uns störte war, dass keine Erholung möglich ist. Es ist jeden Tag bis 0 Uhr mindestens laute Musik. Morgens um 10 geht es dann weiter. Das schlimme, teilweise auch unterschiedlich, weil die Beach Clubs sehr nah nebeneinander sind. Die Musik kommt von den Beach Clubs und von der Straße draußen. Zimmer sind etwas hellhörig, daher hört man das auf jeden Fall. Die Gegend Tulum Beach ist eine absolute Party Meile, wer Erholung möchte, sollte besser in die Innenstadt und den Weg zum Strand auf sich nehmen. Sowie darauf achten, dass kein Spring Break ist! Das Essen in dieser Straße ist wirklich ABARTIG teuer. Daher besser in die Innenstadt fahren, sind ca. 15 Minuten von Tulum Beach. Generell zu erwähnen ist zudem noch, dass die Straßen eine Katastrophe sind, daher wenn ihr mit dem Auto kommt, auf jeden Fall mind. SUV
6
Shiv
Mar 3, 2025
·
Stayed 3 nights
Kanan is the most picturesque hotel I've stayed at, comes alive when you hear the waves and breeze of Tulum. Unfortunately, once you arrive you'll quickly realize you're staying at a nightclub that has a hotel...not the other way around. The all day, overly loud music takes away any chance of fully relaxing and resting...even more so when they compete with the other beach club next door. Its torture. Pros: -Most unique looking hotel in Tulum -Clean, spacious rooms, ok view -Staff are good -Location is great Cons: -Music is loud, all day. Vibrates through the walls at 11:30pm. No peace and quiet here. -Price is one of the highest per night. -The club attracts outsiders who are just there for the day. They get drunk and high, and now you're sharing the limited spaces with them.
Kanan is the most picturesque hotel I've stayed at, comes alive when you hear the waves and breeze of Tulum. Unfortunately, once you arrive you'll quickly realize you're staying at a nightclub that has a hotel...not the other way around. The all day, overly loud music takes away any chance of fully relaxing and resting...even more so when they compete with the other beach club next door. Its torture. Pros: -Most unique looking hotel in Tulum -Clean, spacious rooms, ok view -Staff are good -Location is great Cons: -Music is loud, all day. Vibrates through the walls at 11:30pm. No peace and quiet here. -Price is one of the highest per night. -The club attracts outsiders who are just there for the day. They get drunk and high, and now you're sharing the limited spaces with them.
6
ewelina
Jun 16, 2025
·
Stayed 6 nights
Hotel is pretty, very unique and in the best location. Food is good. Room service people are very nice but the office people not helpful, arrogant, dismissive. Warning.. music is so loud that u can’t really talk on the tanning beds or cabanas. It’s blasting from 10am to 6 pm. Some nights till midnight. U can hear music in your room. I didn’t think it will be this extreme. Beds are ok, but the pillows are hard like cardboard. Bathrooms are open, meaning there’s only glass covering middle part of the body, bottom and top is all open. Kinda like airport doors. U cant have privacy in the bathroom or shower, this is problematic if u travel with someone u dont want them to hear you taking number 1 or 2 lol. Also there is no elevator. And there’s many many steps to walk around the property, like 3 floors. Rooftop restaurant is on 4th floor. Definitely not for everyone. I wish I knew All this. That’s why I’m writing detailed review for others.
Hotel is pretty, very unique and in the best location. Food is good. Room service people are very nice but the office people not helpful, arrogant, dismissive. Warning.. music is so loud that u can’t really talk on the tanning beds or cabanas. It’s blasting from 10am to 6 pm. Some nights till midnight. U can hear music in your room. I didn’t think it will be this extreme. Beds are ok, but the pillows are hard like cardboard. Bathrooms are open, meaning there’s only glass covering middle part of the body, bottom and top is all open. Kinda like airport doors. U cant have privacy in the bathroom or shower, this is problematic if u travel with someone u dont want them to hear you taking number 1 or 2 lol. Also there is no elevator. And there’s many many steps to walk around the property, like 3 floors. Rooftop restaurant is on 4th floor. Definitely not for everyone. I wish I knew All this. That’s why I’m writing detailed review for others.
8
Vardhini
Dec 19, 2024
·
Stayed 3 nights
Loud music after 10pm not ideal and access road in poor condition. Staff and service and facility is excellent.
Loud music after 10pm not ideal and access road in poor condition. Staff and service and facility is excellent.
10
Douglas
Jan 1, 2024
·
Stayed 3 nights
Strangely designed boutique hotel. Everything is built up in the air in an almost treehouse style. Our room was huge and very pretty with an outside rickety staircase up to a “nest” where you could look out over the area (and get food). Beach here is beautiful and facilities in the same style. It is generally a bit tired looking but definitely cool.
Strangely designed boutique hotel. Everything is built up in the air in an almost treehouse style. Our room was huge and very pretty with an outside rickety staircase up to a “nest” where you could look out over the area (and get food). Beach here is beautiful and facilities in the same style. It is generally a bit tired looking but definitely cool.
10
vicki
Nov 21, 2023
·
Stayed 7 nights
We were on the 2nd floor and our room was facing the ocean, so we used our balcony a lot! Looking out over the resort was so beautiful. The staff was super friendly, the room was very clean and the tub was so cool!! We would definitely stay there again. We used the shuttle service the hotel offered from the airport to Tulum and back to the airport. Was very nice, they had a sign with our name on it when we got to the shuttle pick up at the airport. And for our return they were very prompt picking us up at the hotel. Kanan is a great place to stay I will be recommending it to my friends and family.
We were on the 2nd floor and our room was facing the ocean, so we used our balcony a lot! Looking out over the resort was so beautiful. The staff was super friendly, the room was very clean and the tub was so cool!! We would definitely stay there again. We used the shuttle service the hotel offered from the airport to Tulum and back to the airport. Was very nice, they had a sign with our name on it when we got to the shuttle pick up at the airport. And for our return they were very prompt picking us up at the hotel. Kanan is a great place to stay I will be recommending it to my friends and family.
10
Luis
Nov 25, 2024
·
Extremely beautiful hotel with lots of nature and amazing food. I love how it was right on the beach and the staff remembered my name and went the extra mile to make sure that my family and I were comfortable. My wife complained that the bathroom needed a little more privacy, but other than that the hotel was amazing and will forever be in my heart. You must try the tacos very much a staple for this beautiful hotel.
Extremely beautiful hotel with lots of nature and amazing food. I love how it was right on the beach and the staff remembered my name and went the extra mile to make sure that my family and I were comfortable. My wife complained that the bathroom needed a little more privacy, but other than that the hotel was amazing and will forever be in my heart. You must try the tacos very much a staple for this beautiful hotel.
6
Penh Ilene
Oct 18, 2025
·
Stayed 3 nights
The property is stunning and the rooftop to the different nests is amazing! The view from the nest is unbelievable. Walkable to Hartwood, Casa Banana, Elios. Definitely this place is Instagram material but the downside is the room is outdated- the room needs serious updates for sure. The wooden in room tub is useless. We got a room with an ocean front view with balcony and we couldn’t enjoy the balcony as much as we wanted to. Wish they would’ve done more with the mosquitoes. For the price we payed per night, were expecting something more. Would not stay here again.
The property is stunning and the rooftop to the different nests is amazing! The view from the nest is unbelievable. Walkable to Hartwood, Casa Banana, Elios. Definitely this place is Instagram material but the downside is the room is outdated- the room needs serious updates for sure. The wooden in room tub is useless. We got a room with an ocean front view with balcony and we couldn’t enjoy the balcony as much as we wanted to. Wish they would’ve done more with the mosquitoes. For the price we payed per night, were expecting something more. Would not stay here again.
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AI-generated summary based on recent guest reviews
Service
Service is widely praised as friendly and attentive across the beach club, restaurants, and housekeeping, with some standout staff. However, multiple reviews cite slow or unresponsive service, unhelpful front desk or concierge, and occasional management or billing disputes.
Related guest reviews
6
Gurleen
Dec 5, 2025
·
Stayed 4 nights
Our room was fantastic and the beach was beautiful – these were the two best parts of our stay. The service at the hotel, the attitude of the staff, the food was all extremely disappointing. We came to celebrate my husband’s birthday and I had been in touch with concierge services for a month and a half with several small requests such as decorating the room, cake and music at our welcoming dinner, et cetera and they did nothing. For the first night I let it go thinking maybe it was a lack of communication but that seemed to be the theme of our entire stay-anything we asked for, anything I had pre-booked was just forgotten about and the worst part was the attitude of the staff when we tried to follow up or ask for anything- it honestly seemed like we were a constant bother to them . We asked for an airport shuttle and they quoted the price at US$170 saying that taxis would cost more, we got a taxi for $100 on the Street outside the hotel. We asked for their help in making reservations and they just forgot in both instances. We asked for ice to be sent up to our room and staff lied and said they had been waiting outside of our room and we told them to come back in 10 minutes. The food at the beach bar and the karma restaurant were also terrible, but but we learned our lesson after two terrible meals in good news is there are plenty of great places to eat nearby. Overall would come to Tulum again but would definitely not stay at this hotel.
Our room was fantastic and the beach was beautiful – these were the two best parts of our stay. The service at the hotel, the attitude of the staff, the food was all extremely disappointing. We came to celebrate my husband’s birthday and I had been in touch with concierge services for a month and a half with several small requests such as decorating the room, cake and music at our welcoming dinner, et cetera and they did nothing. For the first night I let it go thinking maybe it was a lack of communication but that seemed to be the theme of our entire stay-anything we asked for, anything I had pre-booked was just forgotten about and the worst part was the attitude of the staff when we tried to follow up or ask for anything- it honestly seemed like we were a constant bother to them . We asked for an airport shuttle and they quoted the price at US$170 saying that taxis would cost more, we got a taxi for $100 on the Street outside the hotel. We asked for their help in making reservations and they just forgot in both instances. We asked for ice to be sent up to our room and staff lied and said they had been waiting outside of our room and we told them to come back in 10 minutes. The food at the beach bar and the karma restaurant were also terrible, but but we learned our lesson after two terrible meals in good news is there are plenty of great places to eat nearby. Overall would come to Tulum again but would definitely not stay at this hotel.
4
Zaide
Nov 17, 2023
·
Stayed 4 nights
La atención que tuvimos fue muy mala
La atención que tuvimos fue muy mala
10
Beatriz
Aug 2, 2025
·
Stayed 6 nights
This place was like a dream it was better than I expected. Everyone from the front desk to the people cleaning were all so friendly so helpful. We got a lot more from the guys at the bar his name is Jesus very nice guy and Angela who cleaned our room very good. Thank you to all.
This place was like a dream it was better than I expected. Everyone from the front desk to the people cleaning were all so friendly so helpful. We got a lot more from the guys at the bar his name is Jesus very nice guy and Angela who cleaned our room very good. Thank you to all.
8
Jennifer
Aug 11, 2025
·
Stayed 5 nights
Gorgeous property, beautiful scenery, and the nicest, most lovely staff. We eat traveled, unfortunately when there was much seaweed on the beach, which is certainly not the fault of the hotel. However, there was much garbage strewn about the seaweed. If the seaweed is not going to be removed, then at the very least the garbage should be removed. To say you are an To say you are eco-friendly but not remove garbage simply just not make sense. Also, the wear and tear on things like the bathroom door handle and door room lock should be repaired. On the other hand, the accommodations were extremely comfortable, and the food was incredibly good.
Gorgeous property, beautiful scenery, and the nicest, most lovely staff. We eat traveled, unfortunately when there was much seaweed on the beach, which is certainly not the fault of the hotel. However, there was much garbage strewn about the seaweed. If the seaweed is not going to be removed, then at the very least the garbage should be removed. To say you are an To say you are eco-friendly but not remove garbage simply just not make sense. Also, the wear and tear on things like the bathroom door handle and door room lock should be repaired. On the other hand, the accommodations were extremely comfortable, and the food was incredibly good.
10
Kristen
May 31, 2025
·
Stayed 3 nights
What a fabulous stay! We loved everything about Kanan. The property was gorgeous. Our ocean vibes suite was amazing. The staff went above and beyond to make our stay perfect. We enjoyed the beach club, drinks in a nest, breakfast on the beach, a couples massage at the spa, and the nightly turndown service. Highly recommend rhis property. We loom forward to returning!
What a fabulous stay! We loved everything about Kanan. The property was gorgeous. Our ocean vibes suite was amazing. The staff went above and beyond to make our stay perfect. We enjoyed the beach club, drinks in a nest, breakfast on the beach, a couples massage at the spa, and the nightly turndown service. Highly recommend rhis property. We loom forward to returning!
10
Shane
May 8, 2025
·
Stayed 4 nights
The onsite parking , lovely welcome in the reception area upon arrival , amazing rooms , beach club , restaurant and best location made this hotel hard to beat next time we are back in Tulum. Jesus at the beach club created wonderful experiences for our group .
The onsite parking , lovely welcome in the reception area upon arrival , amazing rooms , beach club , restaurant and best location made this hotel hard to beat next time we are back in Tulum. Jesus at the beach club created wonderful experiences for our group .
10
Loren
Oct 16, 2023
·
Stayed 3 nights
Our experience at Kanan was excellent - from the Front Desk Team, Concierge Team, and Service Team, especially Ariel! Room was great, property was clean and fun, location is ideal. They messaged us prior to our arrival introducing themselves and were very responsive to every request. Thank You Kanan Family for a great vacation 🙌🙌!
Our experience at Kanan was excellent - from the Front Desk Team, Concierge Team, and Service Team, especially Ariel! Room was great, property was clean and fun, location is ideal. They messaged us prior to our arrival introducing themselves and were very responsive to every request. Thank You Kanan Family for a great vacation 🙌🙌!
2
Cindry
Feb 13, 2025
·
Stayed 2 nights
Mi tercera vez hospedándome en el hotel kanaan y esta vez el recibimiento de parte de la front desk manager, Ami fue horrible..
Mi tercera vez hospedándome en el hotel kanaan y esta vez el recibimiento de parte de la front desk manager, Ami fue horrible..
10
Jose
Sep 28, 2023
·
Stayed 4 nights
Kanan was a great experience . Shoutout to Teo at the beach club for making our experience a memorable one .
Kanan was a great experience . Shoutout to Teo at the beach club for making our experience a memorable one .
10
Nikki
Apr 18, 2025
·
Stayed 4 nights
Very accommodating staff! They go above and beyond.
Very accommodating staff! They go above and beyond.
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AI-generated summary based on recent guest reviews
Location
Prime Tulum Beach location that is walkable to many restaurants, bars, and shops, with immediate beach access and views. The area is very lively and noisy due to nearby clubs and events, and the access road can be rough.
Related guest reviews
10
NANCY E
Jan 1, 2025
·
Stayed 7 nights
Perfect location in the center of Tulum beach nightlife and restaurants. Dayclub is the best on the beach. Dj is 2-6pm every day and on weekends they have a dj on the rooftop. Best stay in our 2 week trip to Tulum.
Perfect location in the center of Tulum beach nightlife and restaurants. Dayclub is the best on the beach. Dj is 2-6pm every day and on weekends they have a dj on the rooftop. Best stay in our 2 week trip to Tulum.
10
Milan
Feb 22, 2025
·
Stayed 2 nights
Stay here is pricey but the property is high class. Staff treats you here very well. You are welcomed with a drink and a fresh towel. You will be provided a little tour to the property and explained everything. They can suggest best bars and restaurants. They can make your reservations to other places too. They can also book you a taxi if you want. All the good places were nearby. Rooftop nest is unique. Overall, it was a great experience.
Stay here is pricey but the property is high class. Staff treats you here very well. You are welcomed with a drink and a fresh towel. You will be provided a little tour to the property and explained everything. They can suggest best bars and restaurants. They can make your reservations to other places too. They can also book you a taxi if you want. All the good places were nearby. Rooftop nest is unique. Overall, it was a great experience.
10
Alberto
Apr 6, 2024
·
Stayed 9 nights
Ubicación excelente. Diseño único
Ubicación excelente. Diseño único
6
Selma
Mar 28, 2025
·
Das Hotel und die Zimmer sind sehr schön und sauber. Was uns störte war, dass keine Erholung möglich ist. Es ist jeden Tag bis 0 Uhr mindestens laute Musik. Morgens um 10 geht es dann weiter. Das schlimme, teilweise auch unterschiedlich, weil die Beach Clubs sehr nah nebeneinander sind. Die Musik kommt von den Beach Clubs und von der Straße draußen. Zimmer sind etwas hellhörig, daher hört man das auf jeden Fall. Die Gegend Tulum Beach ist eine absolute Party Meile, wer Erholung möchte, sollte besser in die Innenstadt und den Weg zum Strand auf sich nehmen. Sowie darauf achten, dass kein Spring Break ist! Das Essen in dieser Straße ist wirklich ABARTIG teuer. Daher besser in die Innenstadt fahren, sind ca. 15 Minuten von Tulum Beach. Generell zu erwähnen ist zudem noch, dass die Straßen eine Katastrophe sind, daher wenn ihr mit dem Auto kommt, auf jeden Fall mind. SUV
Das Hotel und die Zimmer sind sehr schön und sauber. Was uns störte war, dass keine Erholung möglich ist. Es ist jeden Tag bis 0 Uhr mindestens laute Musik. Morgens um 10 geht es dann weiter. Das schlimme, teilweise auch unterschiedlich, weil die Beach Clubs sehr nah nebeneinander sind. Die Musik kommt von den Beach Clubs und von der Straße draußen. Zimmer sind etwas hellhörig, daher hört man das auf jeden Fall. Die Gegend Tulum Beach ist eine absolute Party Meile, wer Erholung möchte, sollte besser in die Innenstadt und den Weg zum Strand auf sich nehmen. Sowie darauf achten, dass kein Spring Break ist! Das Essen in dieser Straße ist wirklich ABARTIG teuer. Daher besser in die Innenstadt fahren, sind ca. 15 Minuten von Tulum Beach. Generell zu erwähnen ist zudem noch, dass die Straßen eine Katastrophe sind, daher wenn ihr mit dem Auto kommt, auf jeden Fall mind. SUV
10
Shane
May 8, 2025
·
Stayed 4 nights
The onsite parking , lovely welcome in the reception area upon arrival , amazing rooms , beach club , restaurant and best location made this hotel hard to beat next time we are back in Tulum. Jesus at the beach club created wonderful experiences for our group .
The onsite parking , lovely welcome in the reception area upon arrival , amazing rooms , beach club , restaurant and best location made this hotel hard to beat next time we are back in Tulum. Jesus at the beach club created wonderful experiences for our group .
10
sergina
Jul 10, 2024
·
Stayed 3 nights
I like how close to everything it was . Walking distance to all the bars and restaurantss. Save a ton on cabs.
I like how close to everything it was . Walking distance to all the bars and restaurantss. Save a ton on cabs.
8
Vardhini
Dec 19, 2024
·
Stayed 3 nights
Loud music after 10pm not ideal and access road in poor condition. Staff and service and facility is excellent.
Loud music after 10pm not ideal and access road in poor condition. Staff and service and facility is excellent.
10
Natasha
Dec 6, 2023
·
Stayed 1 night
Loved our stay here, every part from check in to check out was seemless. The property has so many cool parts to explore and take photos, from the beach up to the bird nests. Service was great and prompt. Perfect location in the middle of the hotel zone on the strip. The rooms are spacious and well designed. The daily yoga class offered was great. The spa was a perfect option for a day that rained. Would definitely return!
Loved our stay here, every part from check in to check out was seemless. The property has so many cool parts to explore and take photos, from the beach up to the bird nests. Service was great and prompt. Perfect location in the middle of the hotel zone on the strip. The rooms are spacious and well designed. The daily yoga class offered was great. The spa was a perfect option for a day that rained. Would definitely return!
8
Cindy
Jan 4, 2025
·
Stayed 9 nights
A perfect adults-only resort if … … you want to have a great time! There is a beach club during the day and a restaurant that converts into a nightclub in the evening. Great music and lots of bass from 11am-1am. Pack your earplugs or find accommodations elsewhere. … you want to be looked after by the amazing beach club staff. Joel and his team were amazing. I believe we were checked in on every hour. … you want to enjoy delicious food in beautiful, breathtaking spaces. We enjoyed an amazing dinner in special ‘nests’ as the sun set and in the rooftop overlooking the ocean. … you want to enjoy shops and restaurants nearby. The resort is centrally located and walking distance to more than you can ever get to. … you enjoy beautiful, clean beaches perfectly suited for swimming, riding waves. … you like people watching. Beach club lounge chairs, fun swings and unique cabanas are perfectly situated to enjoy the beach and enjoy beach-goers reactions to the resort. … you enjoy beautiful, lush, bohemian decor that relax the mind and body. .. you don’t mind the beauty Tulum has to offer despite the construction you can’t escape. We were on both ends of the Avenue, and construction was perpetual and resilient. Nonetheless, we thought it was worth every moment.
A perfect adults-only resort if … … you want to have a great time! There is a beach club during the day and a restaurant that converts into a nightclub in the evening. Great music and lots of bass from 11am-1am. Pack your earplugs or find accommodations elsewhere. … you want to be looked after by the amazing beach club staff. Joel and his team were amazing. I believe we were checked in on every hour. … you want to enjoy delicious food in beautiful, breathtaking spaces. We enjoyed an amazing dinner in special ‘nests’ as the sun set and in the rooftop overlooking the ocean. … you want to enjoy shops and restaurants nearby. The resort is centrally located and walking distance to more than you can ever get to. … you enjoy beautiful, clean beaches perfectly suited for swimming, riding waves. … you like people watching. Beach club lounge chairs, fun swings and unique cabanas are perfectly situated to enjoy the beach and enjoy beach-goers reactions to the resort. … you enjoy beautiful, lush, bohemian decor that relax the mind and body. .. you don’t mind the beauty Tulum has to offer despite the construction you can’t escape. We were on both ends of the Avenue, and construction was perpetual and resilient. Nonetheless, we thought it was worth every moment.
10
Dinara
Sep 11, 2023
·
Stayed 5 nights
Beautiful hotel and awesome location, everything is near
Beautiful hotel and awesome location, everything is near
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AI-generated summary based on recent guest reviews
Dining
Food is frequently described as delicious, with memorable rooftop dinners, beachside breakfasts, and enjoyable room service and tastings. Some guests found drinks weak or pricey, noted occasional poor meals, and mentioned late opening hours or no included breakfast.
Related guest reviews
6
Gurleen
Dec 5, 2025
·
Stayed 4 nights
Our room was fantastic and the beach was beautiful – these were the two best parts of our stay. The service at the hotel, the attitude of the staff, the food was all extremely disappointing. We came to celebrate my husband’s birthday and I had been in touch with concierge services for a month and a half with several small requests such as decorating the room, cake and music at our welcoming dinner, et cetera and they did nothing. For the first night I let it go thinking maybe it was a lack of communication but that seemed to be the theme of our entire stay-anything we asked for, anything I had pre-booked was just forgotten about and the worst part was the attitude of the staff when we tried to follow up or ask for anything- it honestly seemed like we were a constant bother to them . We asked for an airport shuttle and they quoted the price at US$170 saying that taxis would cost more, we got a taxi for $100 on the Street outside the hotel. We asked for their help in making reservations and they just forgot in both instances. We asked for ice to be sent up to our room and staff lied and said they had been waiting outside of our room and we told them to come back in 10 minutes. The food at the beach bar and the karma restaurant were also terrible, but but we learned our lesson after two terrible meals in good news is there are plenty of great places to eat nearby. Overall would come to Tulum again but would definitely not stay at this hotel.
Our room was fantastic and the beach was beautiful – these were the two best parts of our stay. The service at the hotel, the attitude of the staff, the food was all extremely disappointing. We came to celebrate my husband’s birthday and I had been in touch with concierge services for a month and a half with several small requests such as decorating the room, cake and music at our welcoming dinner, et cetera and they did nothing. For the first night I let it go thinking maybe it was a lack of communication but that seemed to be the theme of our entire stay-anything we asked for, anything I had pre-booked was just forgotten about and the worst part was the attitude of the staff when we tried to follow up or ask for anything- it honestly seemed like we were a constant bother to them . We asked for an airport shuttle and they quoted the price at US$170 saying that taxis would cost more, we got a taxi for $100 on the Street outside the hotel. We asked for their help in making reservations and they just forgot in both instances. We asked for ice to be sent up to our room and staff lied and said they had been waiting outside of our room and we told them to come back in 10 minutes. The food at the beach bar and the karma restaurant were also terrible, but but we learned our lesson after two terrible meals in good news is there are plenty of great places to eat nearby. Overall would come to Tulum again but would definitely not stay at this hotel.
10
Basheera
Dec 21, 2024
·
Stayed 2 nights
I loved staying here. The staff were excellent, so helpful and friendly. We enjoyed the beach and DJs. The food was fresh and delicious. The rooms were very cool. I loved the whole layout of the place - the nests and treehouse vibe. We ate at the rooftop restaurant for dinner one night - it was incredible and we saw so many stars. I would definitely recommend and go back myself.
I loved staying here. The staff were excellent, so helpful and friendly. We enjoyed the beach and DJs. The food was fresh and delicious. The rooms were very cool. I loved the whole layout of the place - the nests and treehouse vibe. We ate at the rooftop restaurant for dinner one night - it was incredible and we saw so many stars. I would definitely recommend and go back myself.
10
DINA
Apr 8, 2025
·
Stayed 2 nights
Everything was espectacular! I loved how clean and the staff amazing! The only Bad review Is that I wished they could open the restaurant earlier, I am morning person.
Everything was espectacular! I loved how clean and the staff amazing! The only Bad review Is that I wished they could open the restaurant earlier, I am morning person.
10
Samantha
Dec 21, 2024
·
Stayed 2 nights
Gorgeous, incredible hotel! Every little touch was incredible. We didn't want to leave the hotel. The food at the restaurants was amazing as well
Gorgeous, incredible hotel! Every little touch was incredible. We didn't want to leave the hotel. The food at the restaurants was amazing as well
10
Jeffrey
Jan 24, 2025
·
Stayed 5 nights
One of the Best places to stay in the hotel zone. All the restaurants are walking distance. There are only 25 rooms and over 40 day beds and several nest beds. The food is amazing and service was impeccable
One of the Best places to stay in the hotel zone. All the restaurants are walking distance. There are only 25 rooms and over 40 day beds and several nest beds. The food is amazing and service was impeccable
10
Leland
Oct 16, 2024
·
Stayed 4 nights
Dinner under the stars in the nests is amazing. And definitely do the mezcal tasting. That’s a Mayan journey for sure.
Dinner under the stars in the nests is amazing. And definitely do the mezcal tasting. That’s a Mayan journey for sure.
8
Jennifer
Aug 11, 2025
·
Stayed 5 nights
Gorgeous property, beautiful scenery, and the nicest, most lovely staff. We eat traveled, unfortunately when there was much seaweed on the beach, which is certainly not the fault of the hotel. However, there was much garbage strewn about the seaweed. If the seaweed is not going to be removed, then at the very least the garbage should be removed. To say you are an To say you are eco-friendly but not remove garbage simply just not make sense. Also, the wear and tear on things like the bathroom door handle and door room lock should be repaired. On the other hand, the accommodations were extremely comfortable, and the food was incredibly good.
Gorgeous property, beautiful scenery, and the nicest, most lovely staff. We eat traveled, unfortunately when there was much seaweed on the beach, which is certainly not the fault of the hotel. However, there was much garbage strewn about the seaweed. If the seaweed is not going to be removed, then at the very least the garbage should be removed. To say you are an To say you are eco-friendly but not remove garbage simply just not make sense. Also, the wear and tear on things like the bathroom door handle and door room lock should be repaired. On the other hand, the accommodations were extremely comfortable, and the food was incredibly good.
10
Kristen
May 31, 2025
·
Stayed 3 nights
What a fabulous stay! We loved everything about Kanan. The property was gorgeous. Our ocean vibes suite was amazing. The staff went above and beyond to make our stay perfect. We enjoyed the beach club, drinks in a nest, breakfast on the beach, a couples massage at the spa, and the nightly turndown service. Highly recommend rhis property. We loom forward to returning!
What a fabulous stay! We loved everything about Kanan. The property was gorgeous. Our ocean vibes suite was amazing. The staff went above and beyond to make our stay perfect. We enjoyed the beach club, drinks in a nest, breakfast on the beach, a couples massage at the spa, and the nightly turndown service. Highly recommend rhis property. We loom forward to returning!
8
Suman Sourav
Sep 22, 2023
·
Stayed 2 nights
The property is at a great location, has a good beach club, good restaurants having a great view. The food we had tasted great as well, the drinks not so much. The hotel staff are very welcoming and helpful. If you are an inspiring instagram influencer then the hotel has great places for amazing pictures. There were a few negatives like the music being loud for you to sleep during the night, the room structure, and also it felt a bit claustrophobic at times with too many things around you
The property is at a great location, has a good beach club, good restaurants having a great view. The food we had tasted great as well, the drinks not so much. The hotel staff are very welcoming and helpful. If you are an inspiring instagram influencer then the hotel has great places for amazing pictures. There were a few negatives like the music being loud for you to sleep during the night, the room structure, and also it felt a bit claustrophobic at times with too many things around you
10
Efua
Jan 10, 2024
·
Stayed 1 night
Great hotel! We had the POV room and it was breathtaking. Service was great, food was great! Overall great experience will definitely be back
Great hotel! We had the POV room and it was breathtaking. Service was great, food was great! Overall great experience will definitely be back
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AI-generated summary based on recent guest reviews
10
Crystal M
Jun 8, 2026
·
Stayed 6 nights
Best experience, I had an amazing room, the guy at the front desk gave me a better room wen I didnt like my first room .. honestly this place is a dream tree house love the bath tubs, loved everything about tulum including this place
Best experience, I had an amazing room, the guy at the front desk gave me a better room wen I didnt like my first room .. honestly this place is a dream tree house love the bath tubs, loved everything about tulum including this place
2
Jessica
Jun 1, 2026
·
Stayed 5 nights
The WORST hotel ever! Had a TERRIBLE experience after my partners passport/personal items went missing! (No cameras in the hotel). We reported to the front desk twice and they kept telling us there was nothing they can do. The next day we came across a police officer on the property and asked about filing a report so we can take it to the US embassy. Police officer went to investigate with the front receptionist and by a miracle the passport showed up. Which meant the passport was still on the property in the very hands of the front receptionist. She was very rude and untrustworthy. We checked out on the second day for safety reasons. They didn’t want to refund us the nights we didn’t stay. The least they could have done was refund our nights we didn’t stay. PLS STAY FAR away from this hotel. Their scammers!!!
The WORST hotel ever! Had a TERRIBLE experience after my partners passport/personal items went missing! (No cameras in the hotel). We reported to the front desk twice and they kept telling us there was nothing they can do. The next day we came across a police officer on the property and asked about filing a report so we can take it to the US embassy. Police officer went to investigate with the front receptionist and by a miracle the passport showed up. Which meant the passport was still on the property in the very hands of the front receptionist. She was very rude and untrustworthy. We checked out on the second day for safety reasons. They didn’t want to refund us the nights we didn’t stay. The least they could have done was refund our nights we didn’t stay. PLS STAY FAR away from this hotel. Their scammers!!!
8
Donnette
May 8, 2026
·
Stayed 4 nights
This hotel is absolutely beautiful very peaceful and serene design. The food was amazing and the staff were nice and helpful. The only negative I would have to say is that it’s a very loud hotel. There is music that starts at 10:30 AM into the evening from not only the hotel, but the neighboring hotels. There isn’t a mention of a bar in the listing, but the restaurant does play loud music nightly so if you’re looking for that party vibe, this is a great place to be!
This hotel is absolutely beautiful very peaceful and serene design. The food was amazing and the staff were nice and helpful. The only negative I would have to say is that it’s a very loud hotel. There is music that starts at 10:30 AM into the evening from not only the hotel, but the neighboring hotels. There isn’t a mention of a bar in the listing, but the restaurant does play loud music nightly so if you’re looking for that party vibe, this is a great place to be!
10
shekeba
May 7, 2026
·
Stayed 5 nights
I absolutely love this hotel. It was one of a kind the most unique experience. The hotel was stunning. We fell in love. I definitely can’t think Fidel, Ismael and the crew at The Beach club. They made our trip beyond memorable. I love them so much. I wish I could send them letters every so often to keep in touch! They were awesome ppl with outstanding customer service !!
I absolutely love this hotel. It was one of a kind the most unique experience. The hotel was stunning. We fell in love. I definitely can’t think Fidel, Ismael and the crew at The Beach club. They made our trip beyond memorable. I love them so much. I wish I could send them letters every so often to keep in touch! They were awesome ppl with outstanding customer service !!
10
Matthew
May 4, 2026
·
Stayed 4 nights
This jungle chic hotel, with its many quaint seating pods on the rooftops, made our stay very interesting. There were only two negatives to note. The music from the neighbouring hotel was far too loud during both the day and the evening. Unfortunately, the staff at Kanan increased the volume of their speakers to counteract the noise from next door, which only made the situation worse. Additionally, the price of cocktails was similar to central London, which came as a bit of a shock.
This jungle chic hotel, with its many quaint seating pods on the rooftops, made our stay very interesting. There were only two negatives to note. The music from the neighbouring hotel was far too loud during both the day and the evening. Unfortunately, the staff at Kanan increased the volume of their speakers to counteract the noise from next door, which only made the situation worse. Additionally, the price of cocktails was similar to central London, which came as a bit of a shock.
FAQs about Kanan Tulum Hotel & Spa Adults Only Playground
Is parking available at the property?
Free self-parking is available on-site, but it is limited. Valet parking services are also offered.
What type of breakfast is offered and what are the serving hours?
Continental breakfasts are available daily from 7:30 AM to 11:00 AM for a fee, approximately USD 33 to 55 per person.
Are pets allowed at the property?
Pets are allowed with a fee of USD 150 per pet, per stay. Service animals are exempt from this fee.
What are the standard check-in and check-out times?
Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
Is there an airport shuttle service available?
A roundtrip airport shuttle is available for a surcharge of USD 260 per vehicle, accommodating a maximum of 3 passengers. Guests must contact the property with arrival details to arrange the transfer.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities. Additional details regarding specific accessibility features can be obtained by contacting the hotel directly.
Where is the property located in relation to key landmarks?
The property is located in Tulum's Zona Hotelera, just steps from Tulum Beach and a 3-minute drive from Sian Ka'an Biosphere Reserve. It is approximately 6.7 miles from Tulum Mayan Ruins and 4.4 miles from Playa Paraiso.
Does the property have a swimming pool?
Yes, the property features an outdoor swimming pool. It is seasonal and operational hours may vary.
What are the policies regarding children at the property?
Children 17 years old and younger are not permitted at this adults-only property.
What are the policies for additional guests regarding extra beds and cribs?
The property does not provide information on extra beds or cribs. Guests are encouraged to contact the property directly for specific requests regarding additional bedding.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-18: 183.65964939651488USD
- 2026-09-19: 183.1866708526611USD
- 2026-09-20: 182.6805955558777USD
- 2026-09-21: 179.28758235855102USD
- 2026-09-22: 182.6805955558777USD
- 2026-09-23: 183.1463517150879USD
- 2026-09-24: 182.6805955558777USD
- 2026-09-25: 182.6805955558777USD
- 2026-09-26: 192.14013137283325USD
- 2026-09-27: 183.14558039245605USD
- 2026-09-28: 183.24735991973876USD
- 2026-09-29: 183.24735991973876USD
- 2026-09-30: 183.24735991973876USD
- 2026-10-01: 183.24735991973876USD
- 2026-10-02: 183.14558039245605USD
- 2026-10-03: 183.24735991973876USD
- 2026-10-04: 183.24735991973876USD
- 2026-10-05: 183.24735991973876USD
- 2026-10-06: 183.24735991973876USD
- 2026-10-07: 183.24735991973876USD
- 2026-10-08: 183.2653457611084USD
- 2026-10-09: 183.24735991973876USD
- 2026-10-10: 183.24735991973876USD
- 2026-10-11: 183.2653457611084USD
- 2026-10-12: 183.24993683853148USD
- 2026-10-13: 183.2653457611084USD
- 2026-10-14: 183.24735991973876USD
- 2026-10-15: 183.24735991973876USD
- 2026-10-16: 183.24735991973876USD
- 2026-10-17: 183.44029575805664USD
- 2026-10-18: 188.3359856826782USD
- 2026-10-19: 192.14013137283325USD
- 2026-10-20: 188.3359856826782USD
- 2026-10-21: 194.94508118362427USD
- 2026-10-22: 192.16220171813964USD
- 2026-10-23: 194.39321737060547USD
- 2026-10-24: 192.34730161972044USD
- 2026-10-25: 192.14013137283325USD
- 2026-10-26: 192.34730161972044USD
- 2026-10-27: 192.16220171813964USD
- 2026-10-28: 192.16220171813964USD
- 2026-10-29: 192.34730161972044USD
- 2026-10-30: 192.14013137283325USD
- 2026-10-31: 194.19114837112426USD
- 2026-11-01: 277.6412451118469USD
- 2026-11-02: 229.5270859611511USD
- 2026-11-03: 229.5270859611511USD
- 2026-11-04: 229.76875536575315USD
- 2026-11-05: 271.17344189300536USD
- 2026-11-06: 229.55190852584838USD
- 2026-11-07: 283.9233874671936USD
- 2026-11-08: 272.7207852127075USD
- 2026-11-09: 277.6412451118469USD
- 2026-11-10: 223.29639433135983USD
- 2026-11-11: 240.50926524353025USD
- 2026-11-12: 229.5270859611511USD
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: 229.5270859611511USD
- 2026-11-16: 229.5270859611511USD
- 2026-11-17: 229.55190852584838USD
- 2026-11-18: 229.5270859611511USD
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 11:00 PM. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Children 17 years old and younger are not permitted at this adults-only property.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- Airport shuttle fee: USD 260 per vehicle (roundtrip, maximum occupancy 3)
- Pet fee: USD 150 per pet, per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Restaurant
Swimming pool
Room Service
Valet Parking
Activities
Swimming pool
Private beach
Garden
Beach (Nearby)
Scuba Diving
Windsurfing
Fishing
Pool Outdoor
Live Music
Bicycle Tour Information
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Parking
Parking
Airport shuttle
Valet Parking
Free Parking
Parking (Limited)
Parking Onsite
General
Room Service
Restaurant
Non-Smoking Rooms
Hot Tub / Jacuzzi
Massage
Spa & Wellness Centre
Body Treatments
Facial Treatments
Picnic Area/Tables
Adults Only
Snack Bar/Deli
Services
Tour Desk
Housekeeping
Safe-Deposit Box
Bicycle Rental
Luggage Storage
Designated Smoking Area
Concierge Services
Internet
Free Wi-Fi