Premier Inn Dubai Dragon Mart

We are family with 2 adults and 2 children. The stay in hotel was good but not the best, due to the next points: 1- The hotel design is modern, simple and elegent. The room size is also good. 2- The room service was good and helpful pepole. 3- The breakfast was good for 3-stars hotel, I wish they had mode recipes. 4- They do not have lifting staff for our luggage. I have had 3 big bags, they did not give a hand even when I asked, they reply it is self service. 5- Location is ok, but you need a car to reach different location in Dubai. There is bus pass close to the hotel, but the metro quit far. 6- The park is not big enough to cover all the clients cars. I get fine for 550 AED inside the park. I went to the traffic police to understand what is fine for, eventually they said because I parked forbiddin area. The officier said this is due to their design, they have to make the appropriate changes to prevent this in future. Even though this is private property, and there is no traffic sign to avoid parking in this area they only offer late check out as sort of appeasement. I hope they re-design the park to prevent similar disappointment.

My experience was extremely disappointing. The staff, including the manager, were incredibly rude and untrained, with no basic customer service skills. They didn’t listen to customers, and I had to call multiple times (2-4 times) just to get any assistance, which they often forgot about.The property had several serious issues. There was a persistent, bad smell around the building, likely due to a sewer backup. To make matters worse, I found blood stains on my duvet, which was both disturbing and unacceptable.Parking was another major problem. The property has very limited parking spaces, and if you arrive late and the parking is full, you’re left to find a place on your own, which was very inconvenient.Overall, this was a terrible experience, and I would not recommend staying here.

Great location and good hotel over all. Enjoyed my stay. The only complaint i have is the parking, there is rarely available parking and when i tried to use the Valet i was told there is no parking and the valet refused to take the car. Well if there is parking i would not need to use the Valet. Its their job to find a spot for you. Never the less i enjoyed the stay and the location.

Diğer Premier in dubai otellerine göre çok kötü lobide iş için bilgisayar ofisi yok otopark sıkıntılı

There is no lobby area to work who have a meeting

It is convenient place, only parking is very small

Overall the ambience was excellent, but parking was insufficient and inappropriate.

the hotel is clean and staff are friendly. Available Valet for those needing car parking. I would not hesitate in recommending the place.

Did not like that the bathroom door was not secure... it slides open. No ample parking available.

The hotel doesnt have a self parking option, only 'around the building' but there is never any space. The rooms are comfortable but dirty, carpet stained

Ich habe eine Nacht gebucht weil alle anderen Hotels überbucht oder lächerlich teure Preise hatten. Ich war sehr positiv überrascht da ich diese Kette aus anderen Ländern mit weniger Qualität kenne. In diesem Hotel ist alles neu sauber und angenehm. Der Preis war mit 170,-€/Nacht wesendlich günstiger als Holiday Inn welches ich normalerweise benutze. Leider gehört diese Gruppe nicht zu IHG sonst würde ich beim nächsten Mal wieder hier buchen.

A very clean and organised hotel and definitely very good value for the money.

My experience was extremely disappointing. The staff, including the manager, were incredibly rude and untrained, with no basic customer service skills. They didn’t listen to customers, and I had to call multiple times (2-4 times) just to get any assistance, which they often forgot about.The property had several serious issues. There was a persistent, bad smell around the building, likely due to a sewer backup. To make matters worse, I found blood stains on my duvet, which was both disturbing and unacceptable.Parking was another major problem. The property has very limited parking spaces, and if you arrive late and the parking is full, you’re left to find a place on your own, which was very inconvenient.Overall, this was a terrible experience, and I would not recommend staying here.

Very clean , very good staff

Nice staff and very clean. We had a nice stay for a great price.

Dirty, no good

The condition of the room especially carpet was dirty and toilet door seal was broken . The chair in the room was stained. It needs to improved

The staff were friendly. The hall ways smell wonderful, but the room doesn't. The toilet glass wall and shower door and walls, especially the bottom looked nasty and dirty. It will also be a very good idea to not have carpets in rooms, because they don't look that clean either. I hated using the bathroom because of all these..the price was very good, and my stay would have been excellent if only they pay attention to what their cleaners are doing. And I was very surprised that they were able to rent the room that we were in our without any body calling their attention to the nastiness of the door and the smell in the room. Please tell the cleaners to wash the bathroom and toilet walls remove carpeting and have only tiles that can be cleaned and sanitized and everything will be excellent 👌👍.

the hotel is clean and staff are friendly. Available Valet for those needing car parking. I would not hesitate in recommending the place.

The hotel doesnt have a self parking option, only 'around the building' but there is never any space. The rooms are comfortable but dirty, carpet stained

We are family with 2 adults and 2 children. The stay in hotel was good but not the best, due to the next points: 1- The hotel design is modern, simple and elegent. The room size is also good. 2- The room service was good and helpful pepole. 3- The breakfast was good for 3-stars hotel, I wish they had mode recipes. 4- They do not have lifting staff for our luggage. I have had 3 big bags, they did not give a hand even when I asked, they reply it is self service. 5- Location is ok, but you need a car to reach different location in Dubai. There is bus pass close to the hotel, but the metro quit far. 6- The park is not big enough to cover all the clients cars. I get fine for 550 AED inside the park. I went to the traffic police to understand what is fine for, eventually they said because I parked forbiddin area. The officier said this is due to their design, they have to make the appropriate changes to prevent this in future. Even though this is private property, and there is no traffic sign to avoid parking in this area they only offer late check out as sort of appeasement. I hope they re-design the park to prevent similar disappointment.

A/C wasn't cool enough, room was changed, problem was still there. Latterly not comfortable for sleeping.

Poor room condition and furniture

There was a water leak in the bathroom and it entered the room and was not repaired

Good workers, Bad Management, Un comfortable Beds, Dirty Room , Noisy Room ( beside Highway and Airport) but location is good because not far from Airport and Markets. Have to spend lots of money for Taxi to reach center city.

The condition of the room especially carpet was dirty and toilet door seal was broken . The chair in the room was stained. It needs to improved

During weekend reason there was noise especially road room

I got the room on the first floor. Until 2:00 in the night, there was loud music in the restaurant/club downstairs. I couldn't sleep until they stopped the music. I am thankful to the staff for arranging a non-smoking room for me although the hotel was pretty booked. I cannot tolerate smoke at all. I think the hotel is understaffed. Mostly one person was at the front desk, and people had to wait. The hotel is right in front of Dragon Mart, so you can walk into the restaurants.

Staff were friendly There is no parking whatsoever. Like at all. 300 rooms and 10 spots to park a car. The valet parking guys were nice, 1 was very helpful, but the rest didn't really care/ The room was in poor condition as well. The shower leaked in 2 rooms so we moved into a different room, where the shower head broke off. Beds werent comfortable either. Cleaners were nice however.

Did not like that the bathroom door was not secure... it slides open. No ample parking available.

Staff was unprofessional

My experience was extremely disappointing. The staff, including the manager, were incredibly rude and untrained, with no basic customer service skills. They didn’t listen to customers, and I had to call multiple times (2-4 times) just to get any assistance, which they often forgot about.The property had several serious issues. There was a persistent, bad smell around the building, likely due to a sewer backup. To make matters worse, I found blood stains on my duvet, which was both disturbing and unacceptable.Parking was another major problem. The property has very limited parking spaces, and if you arrive late and the parking is full, you’re left to find a place on your own, which was very inconvenient.Overall, this was a terrible experience, and I would not recommend staying here.

It was fantastic. The staff was very kind and attentive.

Poor service by staff. There is no to little help with moving luggage etc. Evidently there isn’t enough attention being paid to the clients.

Amazing Amenities great location staff is super amazing and friendly felt like VIP with the services. Very quick on calls and always helping nature.

Excellent experience staying at Premier Inn Dragon Mart, good amenities, nice breakfast buffett, friendly staff, excellent hotel to stay with family. Overall very nice experience and would love to come back again.

Our stay was very comfortable. The staff is very friendly and courteous.

Very close to Dragon Mart 1. No concierge or any one to help you with your luggage.

I got the room on the first floor. Until 2:00 in the night, there was loud music in the restaurant/club downstairs. I couldn't sleep until they stopped the music. I am thankful to the staff for arranging a non-smoking room for me although the hotel was pretty booked. I cannot tolerate smoke at all. I think the hotel is understaffed. Mostly one person was at the front desk, and people had to wait. The hotel is right in front of Dragon Mart, so you can walk into the restaurants.

I’ve stayed at this hotel many times and it’s always a reliable go to! The staff have come to know me well. Always courteous, friendly, and helpful.

فندق جيد قريب من السوق الصيني

Good place to stay but little away from centeral

Restaurant is hidden but has very good food. Staff is very friendly. Bathroom is small but it does the job. Great for the price and if you like shopping a the dragon market it’s the perfect place. It’s right next to it. Says 2 minutes away but it’s seconds really.

Really nice comfortable stay. High standards maintained. But there is only problem too far from city and the airport.

Stayed for 3 nights. Being right next to Dragon Mart mall makes it super convenient. It's a bit away from the main attractions but the safari and crocodile park are close and worth a visit. Especially the latter. Staff were always friendly and helpful. Allowed me a later check-out with no fuss. USB ports in rooms are super handy. Would recommend if the location is not a major priority. I used ubers and they are reasonably priced.

I love this hotel. Specially front desk customer service is very nice. Thank you Mr. Roshan and the Manager for your co-operation with every need during our stay. Only a small thing that bothered me was outside smell while entering the hotel. I understand that, hotel can’t help as because of some treatment plant nearby. But inside, it has no impact. My family love their breakfast buffet! We also enjoyed quite neighborhood unlike other hotel near downtown. Adjacent to Dragon mart helped us buying last minute suitcases and Maraheb restaurant added the perfect test of Dubai!

Very convenient to cruise port and the airport. Plenty of dining options in a walkable distance.

The only reason it doesn't get five stars is because it is far from tourist attractions.

Good and clean place to stay for the price paid but need a taxi for everything to see and explore in dubai.

We had a great experience with Premier Inn dragon mart. Staff was very good at customer service. We checked in late night at 1am due to late flight arrival. Helped us in timely manner to get in our suites. We booked 2 units at a reasonable price. Rooms were so clean, there was no disturbance from the neighbour. It was so quiet. Room service was just a call away. There is a dragon mart mall at walking distance which has all the restaurants and shopping centres. Only thing was if you reach at hotel late night you won’t get parking sometimes so you need to drop keys with valet guy. Valet guy very nice and respectful to their customers. They will park your car safely. There is a buffet service in hotel but we didn’t try as we ate outside. Overall we enjoyed our stay here and would recommend definitely 4/5 Thank you for the service.

We are family with 2 adults and 2 children. The stay in hotel was good but not the best, due to the next points: 1- The hotel design is modern, simple and elegent. The room size is also good. 2- The room service was good and helpful pepole. 3- The breakfast was good for 3-stars hotel, I wish they had mode recipes. 4- They do not have lifting staff for our luggage. I have had 3 big bags, they did not give a hand even when I asked, they reply it is self service. 5- Location is ok, but you need a car to reach different location in Dubai. There is bus pass close to the hotel, but the metro quit far. 6- The park is not big enough to cover all the clients cars. I get fine for 550 AED inside the park. I went to the traffic police to understand what is fine for, eventually they said because I parked forbiddin area. The officier said this is due to their design, they have to make the appropriate changes to prevent this in future. Even though this is private property, and there is no traffic sign to avoid parking in this area they only offer late check out as sort of appeasement. I hope they re-design the park to prevent similar disappointment.

Restaurant is hidden but has very good food. Staff is very friendly. Bathroom is small but it does the job. Great for the price and if you like shopping a the dragon market it’s the perfect place. It’s right next to it. Says 2 minutes away but it’s seconds really.

Convenient and great tasty breakfast

I thoroughly enjoyed my stay at the Premier Inn, Dragon Mart, Dubai. The conditions and service were excellent, as you would expect from a Premier Inn hotel. I particularly liked the Chinese Restaurant / bar on the premises, which had live entertainment every night. The resident band were superb and the serving staff were exceptionally attentive. I also chose the breakfast option and was impressed with the wide and varied selection available My initial disappointment was the location - it was a long way from the Metro system but once I discovered that there was a regular (reasonably priced) bus service to Centre Point station, it was not such a problem. I stayed over the Christmas period and it did seem strange listening to Christmas songs about sleigh bells in he snow when it was almost 30 degrees and brilliant sunshine outside!

la suite moderna y de diseño, confortable, se duerme muy burn y se descansa muy bien, lo mejor de todo es la camarera del desayuno, amable y muy profesional

Very comfortable and affordable. Very friendly front dest staff and cleaning staff. But limited in terms of dining. No bar and one of the staff at the snack shop was not disrespectful. But overall, it was worth the stay.

It’s average, a few items missing from rooms, had to ask for them, ie. hair dryer, iron. Only 1 shower towel provided (unless you ask for more). The soap was empty, had to ask for refill. Breakfast is average. Basically average overall, you get what you pay for.

Hotel room was clean. Location was strategic. Breakfast was amazing!

Mooi verzorgd hotel met zeer vriendelijk personeel, geboekt met ontbijt wat oke was.

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