Name: Best Western Plus Celebrity Suites
Address: Vienna, Vienna, Vienna, AT
Price range: $79–$591 per night
Rating: 8.51

What guests think

Best Western Plus Celebrity Suites earns praise for spacious suite-style rooms with kitchenettes, friendly front-desk service, and a convenient location near the U1 metro, groceries, and the Danube, though some facilities and aspects of the setting draw mixed feedback.

Guests highlight the adjacent garage parking but note the elevator serves only every other floor and was occasionally out of order, making luggage handling awkward. Cleanliness is generally good, yet daily housekeeping is limited and a few reports mention odors, pests, or slow maintenance; Wi-Fi reliability also varies. Expect a practical, apartment-style base with straightforward transport access.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Parking is in an adjacent underground garage (fees/deposits noted), and the elevator serves only every other floor with one outage reported, which can make luggage handling awkward.

Related guest reviews

8

Sabine

Jan 27, 2023

·

Stayed 3 nights

Wir reisten als Familie mit Hund. Bekamen ein Apartment mit 2 Schlafzimmern und Küche (Herd, Kühlschrank, Mikrowelle, Geschirr war alles vorhanden). Die Zimmer waren etwas in die Jahre gekommen aber großzügig geschnitten und für unsere Bedürfnisse genau richtig. Das Hotelpersonal war sehr freundlich und zuvorkommend. Die Kommunikation über Email klappt hervorragend, es wird schnell geantwortet. Unsere verloren gegangenen Sachen wurden auch vom Housekeeping gefunden und übergeben. Die Lage ist auch sehr zentral, ruhig und nahe an der U-Bahn. Parkmöglichkeiten gibt es in der Tiefgarage. Wir kommen gerne wieder.

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8

Fernanda

Jul 7, 2025

·

Stayed 3 nights

Quarto bem equipado e grande. Já metro perto. Contudo, na chegada a cama dos nossos filhos não estava preparada e bal havia funcionário para tantos tivemos que fazer a cama nós mesmos. No check in foi solicitado EU 50 como garantia da chave da garagem, com informação de restituição no check out. Entretanto, no check out nos informaram que não devolveriam e que ainda tínhamos diferença a pagar pelo uso da mesmas o que não foi informado anteriormente. Pior, o funcionário, quando questionado sobre os fatos, foi irônico, rindo de forma sarcástica e grosseira. Lamentável a falta de compostura.

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8

Ruben

Sep 1, 2023

·

Stayed 2 nights

The nice, straight facade hides the fact that this is a collection of little rooms connected to each other. The lobby is small and makes use if secondary compartments. There is 24-hour service, which is great. Beyond a drinks vending machine, not much is available, and for Vienna visitors, it may suprise some that the market next door, like most other shops, is closed on Sundays and the weekend limits opening hous. This means it's important to get enough drinks and drug store/farmaceutical supplies for those days. Spacious rooms with, in our case, a separate WC and a small bathroom. Good beds, the bedding is simple but effective. Useful to have nearly a full kitchen available, with all the essential tools to use it. Parking outside is nearly impossible (you have to pay every 2 hours), so pay the extra money for the underground car park.

10

TRIPLE

Aug 10, 2025

·

Stayed 2 nights

큰 기대없이 갔는데 렌트카 가족여행에 최적화된 곳 이였습니다. 주차장도 바로 옆 건물 지하에 있는데 자리가 제한적이기때문에 숙소 예약 후 주차장은 예약해두는 것이 좋습니다. 숙소 도착 후 차를 잠깐 세워두고 프런트데스크에 가서 예약내용 이야기하고 주차장 리모컨을 받아와서 짐은 미리 내려놓고 주차장 문을 열고 주차하고 바로 들어간 길로 걸어나오면 됩니다. 침대도 편안했고 주변에 마트도 여러 곳 있고 및 테이크아웃 할 수 있는 식당도 있었습니다. 쇤부른 궁전 및 시내 중심으로 갈 때는 대중교통이 편합니다. U1라인 지하철 역이 도보로 약 5~6분 정도 소요됩니다. 조식 레스토랑도 아담하고 음식도 괜찮아서 조식 포함 추천 드립니다. 전반적으로 너무 좋은 선택이였다고 생각합니다.

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6

Sonja

Jul 23, 2025

·

Stayed 2 nights

Parking is in the building next door, so take your luggage before you park! The elevator is in a courtyard outdoors, so if it rains, you will get wet. Elevator only goes to every second floor, so you may have to carry your suitcase up a half flight of stairs. The toilet is in a separate room that’s very small — knees hit the door. But the remaining rooms were spacious and the kitchen well stocked.

6

Jemajo

Dec 14, 2025

·

Stayed 3 nights

We were placed in an accessible room without them notifying us. We were already settled that's why we didn't bring it up. One part of the window curtain fell and we informed them but no one came. Laundry is 12 euros. Front desk is round the clock and approachable. Room os quote dated for a Best Western. Location is great as near the train station and there's a grocery and bakery nearby.

10

Mara

Aug 9, 2025

·

Stayed 2 nights

Una struttura comodissima soprattutto per il parcheggio se sei in auto. A pochi passi dal Prater e comunque comodissima se si vuole cucinare qualcosa. Ci sono un market e una panetteria a pochi metri. Camera ampia, luminosa e pulita.

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4

Mohammed

Aug 1, 2025

·

Stayed 3 nights

The property was nothing like the photos. It was a bog standard apartment nothing celebrity or luxury about it. The lifts were next to a steel stair case which looked ghastly. There was cameras and ring door bells dotted every where. It is around 30 minutes to get into the heart of Vienna. I would not book this property again for €710 this was way overpriced for a 3 night stay.

2

Liridon

Jun 15, 2024

·

Stayed 4 nights

Must state this was one of the worst hotels. First day elevator didnt work. No support with lagguage carriage. For those handicapped, you will have to climb stairs even after elevator. Those who cant sleep due to morning light; then you should know curtains suck. Literally you awake 4am in summer For gym goers, equipment is prehistorical. For 5 nights i stayed my room wasnt cleaned nor bad was made. I had booked for another business trip in October but decided to cancel.

8

Julie

Nov 23, 2024

·

Stayed 4 nights

The hotel and room are beautiful! The staff was very friendly and helpful. The listing said there was an elevator, but it only stops on every other floor so I still had to carry my 50lbs suitcase up and down a flight of stairs.

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Cleanliness

Many guests report very clean rooms, but daily housekeeping is limited or paid, and several mention issues such as odors, stained linens, or pests.

Related guest reviews

6

Mohammed

Aug 6, 2023

·

Stayed 2 nights

You have Cary your heavy lag gage to you room the elevator not reach all floors and no free daily housekeeping only changing towels.

4

Alexandre

Oct 3, 2025

·

Stayed 2 nights

The property cleans the rooms once a week. Se rooms are im the basement, but this is not clearly announced. The breakfast is basic.

10

Marisol

Sep 20, 2025

·

Stayed 4 nights

Sehr sauber!

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6

Ulf

Aug 25, 2024

·

Stayed 4 nights

Lägenheten med balkong, läget och frukosten var helt ok men det fanns mer att önska om renligheten. En dag var det myror på rummet som man åtgärdade med att ställa in en myrdosa efter vi påtalat problemet. Man städade ej bort myrorna. Sängkläder och handdukar hade fläckar av smuts. När vi pratade med personalen så var det tydligen problem hos deras tvätteri.

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8

Madeleine

Jul 14, 2025

·

Stayed 1 night

Hotell med bra läge, nära till tunnelbanan för att ta sig till centrum. Prisvärt. Dock var det inte helt rent, mycket mörka hår och fläckar på ett täcke. Kuddarna var obekväma, mest luft. Men skulle rekommendera detta pga läge och pris.

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10

Jesper

Oct 20, 2025

·

Stayed 3 nights

Perfekt lejlighed, alt var nyt og i orden. Rent og pænt.

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10

Sheila

Nov 14, 2025

·

Stayed 5 nights

We really enjoyed our stay here. It was out of the way from the hub bub of the city but close enough to metro to get anywhere in town. The front desk staff were so pleasant and helpful with what to see. The room was large and very clean.

6

Yanjun

Aug 3, 2025

·

Stayed 4 nights

The bathroom was super smelly, even after maintainers help

10

wendy

Mar 10, 2026

·

Stayed 1 night

Very clean room. Quite modern with good bathroom and kitchen area.

8

noam

Dec 22, 2025

·

Stayed 5 nights

The hotel is in a good location, close to a metro station. The staff is helpful and welcoming. This is the first time we have heard of rooms not being cleaned and tidied up except for an extra charge, apparently a common practice in Austria. Apart from that, everything was great!

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Rooms

Suites are spacious and comfortable with kitchenettes and family-friendly layouts, though decor can feel dated, some WCs are small or views limited, and a few report basement rooms or odors. Wi-Fi quality is inconsistent.

Related guest reviews

8

Dohyoung

Oct 23, 2022

·

Stayed 6 nights

대체로 만족합니다 그러나 인터넷이 잘 안되는 ㅒㅇ우가 있었습니다

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10

Emmanuel

Dec 12, 2024

·

Stayed 3 nights

Very good place to stay in Vienna. Very close to a frequent ubahn. it's also very close to a supermarket and other amenities stores. We stayed in a junior suite which is highly recommended for people who like to cook and make their meals as a kitchenette is included. Highly recommended!

6

Mohamed Cherif

Sep 26, 2022

·

Stayed 6 nights

very good situated an close to most important points (metro, market, bus, etc.) - Very poor internet and management should take actions to address this issue, otherwise people's interest to use this hotel will go low

8

Emily

Jan 3, 2023

·

Stayed 4 nights

The room was spacious. It is a few minute walk to the train station that will take you to all of the major destinations in Vienna. The decor is dated and I can only speak to my room on the level “0”, but it smelled strongly of mildew. Price was a bit high I think for the value, but overall it suited our needs.

10

Cheryl

Nov 22, 2025

·

Stayed 5 nights

The room was beautiful! Very clean and spacious. Loved having the kitchen/dining area. We appreciated the coffee and tea very much! This hotel is close to done very good restaurants, bus and subway station.

10

Josee

Nov 30, 2025

·

Stayed 1 night

Belle grande chambre avec cuisinette.

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6

Sonja

Jul 23, 2025

·

Stayed 2 nights

Parking is in the building next door, so take your luggage before you park! The elevator is in a courtyard outdoors, so if it rains, you will get wet. Elevator only goes to every second floor, so you may have to carry your suitcase up a half flight of stairs. The toilet is in a separate room that’s very small — knees hit the door. But the remaining rooms were spacious and the kitchen well stocked.

10

Daniel

Mar 28, 2025

·

Stayed 2 nights

Das Personal war beim Ein- wie auch Auschecken sehr schnell und super freundlich. Die Zimmer sind viel größer als üblich und haben eine Küchenzeile mit Ofen, 4er Herdplatte, Mikrowelle und allen Utensilien die man zum Essen und Kochen benötigt. Der Kühlschrank ist groß und hat ein Gefrierfach. Bestens für eine Familie geeignet. Zur U-Bahn Linie 1 sind es ca 3min zu Fuß. Ein Supermarkt (Penny) ist genau nebenan. Rundum perfekter Aufenthalt.

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10

Chris

Oct 22, 2025

·

Stayed 4 nights

Once we got there realized it was in the perfect place for a family. Walking distance to stores and trains. The separate room with sofa bed was awesome for the three of us.

6

Mario

Sep 3, 2025

·

Stayed 2 nights

Ist halt eher Absteige als Celebrity Suites Für den Preis okay

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Service

Front desk staff are frequently friendly and helpful with advice and problem-solving, though there are occasional lapses in follow-up or professionalism.

Related guest reviews

10

Ricardo

Nov 23, 2025

·

Stayed 3 nights

Friendly staff

8

Fernanda

Jul 7, 2025

·

Stayed 3 nights

Quarto bem equipado e grande. Já metro perto. Contudo, na chegada a cama dos nossos filhos não estava preparada e bal havia funcionário para tantos tivemos que fazer a cama nós mesmos. No check in foi solicitado EU 50 como garantia da chave da garagem, com informação de restituição no check out. Entretanto, no check out nos informaram que não devolveriam e que ainda tínhamos diferença a pagar pelo uso da mesmas o que não foi informado anteriormente. Pior, o funcionário, quando questionado sobre os fatos, foi irônico, rindo de forma sarcástica e grosseira. Lamentável a falta de compostura.

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10

Robert

Sep 6, 2025

·

Stayed 4 nights

The staff were very kind and helpful

10

Fred

Nov 18, 2025

·

Stayed 3 nights

The front desk was extremely helpful in helping me call back to Canada as I was having an issue with my credit card. I had no cellular service and she used her mobile for me to call and resolve the issue!

10

Mahmood

Oct 29, 2025

·

Stayed 2 nights

Stayed there for two nights. Staff wax very helpful n informative.

10

ANTON

Oct 3, 2025

·

Stayed 4 nights

very helpful receptionists. Told me where to go or what to do in this this area. Tram & train station walking distance

6

Jemajo

Dec 14, 2025

·

Stayed 3 nights

We were placed in an accessible room without them notifying us. We were already settled that's why we didn't bring it up. One part of the window curtain fell and we informed them but no one came. Laundry is 12 euros. Front desk is round the clock and approachable. Room os quote dated for a Best Western. Location is great as near the train station and there's a grocery and bakery nearby.

10

Daniel

Mar 28, 2025

·

Stayed 2 nights

Das Personal war beim Ein- wie auch Auschecken sehr schnell und super freundlich. Die Zimmer sind viel größer als üblich und haben eine Küchenzeile mit Ofen, 4er Herdplatte, Mikrowelle und allen Utensilien die man zum Essen und Kochen benötigt. Der Kühlschrank ist groß und hat ein Gefrierfach. Bestens für eine Familie geeignet. Zur U-Bahn Linie 1 sind es ca 3min zu Fuß. Ein Supermarkt (Penny) ist genau nebenan. Rundum perfekter Aufenthalt.

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10

Harshad

Oct 4, 2024

·

Stayed 6 nights

Very nice family suite. Good size bedrooms. Good location, very convenient to get onto the subway system. Front desk very helpful

10

Sheila

Nov 14, 2025

·

Stayed 5 nights

We really enjoyed our stay here. It was out of the way from the hub bub of the city but close enough to metro to get anywhere in town. The front desk staff were so pleasant and helpful with what to see. The room was large and very clean.

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Location

Close to U1 metro and public transport with groceries and bakeries nearby; reaching central sights is easy but not immediate. A few guests disliked the surrounding area or found it inconvenient.

Related guest reviews

10

gabriela

Dec 29, 2024

·

Stayed 4 nights

Train station is close (U1). The area is quiet and has a few restaurants. The hotel was clean, we stayed 4 nights and the trash was picked up daily. Breakfast was convenient for us.

4

miroslav

Jan 3, 2025

·

Stayed 2 nights

Run down place in a run down part of the town

10

Glenn

Jun 21, 2023

·

Stayed 2 nights

Reasonably priced accommodations that were close to the Blue Danube piers, the Mexican plaza, and several delicious restaurants.

8

Catalin

Dec 18, 2022

·

Stayed 4 nights

Good location. Metro close.

6

DESIREE'

Oct 26, 2025

·

Stayed 3 nights

Hotel nella media,posizione scomodissima bisogna spostarsi solo con i mezzi o uber,pulizia della camera non prevista,colazione cara ma scrsa

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10

Sheila

Nov 14, 2025

·

Stayed 5 nights

We really enjoyed our stay here. It was out of the way from the hub bub of the city but close enough to metro to get anywhere in town. The front desk staff were so pleasant and helpful with what to see. The room was large and very clean.

10

Mara

Aug 9, 2025

·

Stayed 2 nights

Una struttura comodissima soprattutto per il parcheggio se sei in auto. A pochi passi dal Prater e comunque comodissima se si vuole cucinare qualcosa. Ci sono un market e una panetteria a pochi metri. Camera ampia, luminosa e pulita.

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10

Denis

Nov 2, 2025

·

Stayed 1 night

Super comodo per i mezzi metro a 5 min a piedi

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8

noam

Dec 22, 2025

·

Stayed 5 nights

The hotel is in a good location, close to a metro station. The staff is helpful and welcoming. This is the first time we have heard of rooms not being cleaned and tidied up except for an extra charge, apparently a common practice in Austria. Apart from that, everything was great!

10

Sonja

Jul 6, 2025

·

Stayed 5 nights

Es war alles bestens. Das Personal war sehr freundlich und hilfsbereit. Die Lage ist ausgezeichnet U1 5 Gehminuten. Lebensmittel Läden und der Vorgartenmarkt alles gut zu Fuß erreichbar. Auch die Donau (Donauinsel) und die City ist in unmittelbarer Umgebung und kann gut zu Fuß erreicht werden. Die Zimmer waren geräumig, der Unterschrank im Bad ist schon etwas in die Jahre gekommen (feuchte) aber sonst hatte das Bad Stauraum und eine gute Beleuchtung.

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Dining

Breakfast is available and generally good or convenient, though some found it basic or pricey, there is no full restaurant, and takeaway breakfast requests were declined.

Related guest reviews

10

gabriela

Dec 29, 2024

·

Stayed 4 nights

Train station is close (U1). The area is quiet and has a few restaurants. The hotel was clean, we stayed 4 nights and the trash was picked up daily. Breakfast was convenient for us.

4

Alexandre

Oct 3, 2025

·

Stayed 2 nights

The property cleans the rooms once a week. Se rooms are im the basement, but this is not clearly announced. The breakfast is basic.

10

Cheryl

Nov 22, 2025

·

Stayed 5 nights

The room was beautiful! Very clean and spacious. Loved having the kitchen/dining area. We appreciated the coffee and tea very much! This hotel is close to done very good restaurants, bus and subway station.

10

Roland

Jul 12, 2025

·

Stayed 4 nights

grande chambre avec cuisine. vue douteuse sur bâtiment. excellent petit-déjeuner. accueil sympathique. 400 m du métro

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10

TRIPLE

Aug 10, 2025

·

Stayed 2 nights

큰 기대없이 갔는데 렌트카 가족여행에 최적화된 곳 이였습니다. 주차장도 바로 옆 건물 지하에 있는데 자리가 제한적이기때문에 숙소 예약 후 주차장은 예약해두는 것이 좋습니다. 숙소 도착 후 차를 잠깐 세워두고 프런트데스크에 가서 예약내용 이야기하고 주차장 리모컨을 받아와서 짐은 미리 내려놓고 주차장 문을 열고 주차하고 바로 들어간 길로 걸어나오면 됩니다. 침대도 편안했고 주변에 마트도 여러 곳 있고 및 테이크아웃 할 수 있는 식당도 있었습니다. 쇤부른 궁전 및 시내 중심으로 갈 때는 대중교통이 편합니다. U1라인 지하철 역이 도보로 약 5~6분 정도 소요됩니다. 조식 레스토랑도 아담하고 음식도 괜찮아서 조식 포함 추천 드립니다. 전반적으로 너무 좋은 선택이였다고 생각합니다.

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6

DESIREE'

Oct 26, 2025

·

Stayed 3 nights

Hotel nella media,posizione scomodissima bisogna spostarsi solo con i mezzi o uber,pulizia della camera non prevista,colazione cara ma scrsa

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8

Christophe

Oct 20, 2025

·

Stayed 4 nights

Hôtel situé dans un quartier populaire, près d’une station de métro. Grande chambre très confortable dans un bel immeuble réhabilité . Bon petit déjeuner autrichien.

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8

Bram

Sep 25, 2025

·

Stayed 2 nights

Goed, groot, net, goed ontbijt

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8

HAU LEUNG

Sep 5, 2023

·

Stayed 6 nights

Near Underground U1and Bus Stop Near Train Station...Pratersten Near River Danube and walk comfortably However I have 2 days early morning trips and i requested the buffet breakfast be packed in meal box but they cannot prepare for it

10

Fredrik

Apr 27, 2025

·

Stayed 2 nights

Good hotel near metro station. There are markets and restaurants nearby. Personal was kind

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AI-generated summary based on recent guest reviews

Month	Average price
January	$84
February	$85
March	$114
April	$113
May	$153
June	$162
July	$106
August	$103
September	$139
October	$136
November	$128
December	$187

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21 $84	22 $91	23 $148	24 $127	25 $104	26 $185
27 $79	28 $111	29 $154	30

Su	Mo	Tu	We	Th	Fr	Sa
				1 $591	2	3 $185
4 $92	5 $118	6 $132	7 $126	8 $134	9 $219	10 $176
11 $147	12 $171	13 $256	14 $163	15 $120	16 $122	17 $193
18 $193	19 $231	20 $168	21 $84	22 $85	23 $114	24 $108
25 $98	26 $97	27 $88	28 $87	29 $79	30 $90	31 $87

Best Western Plus Celebrity Suites

Prices for Best Western Plus Celebrity Suites

Monthly average prices

About this property

Location

Room options

Family Suite, Multiple Beds, Kitchen (Living Room;With Sofabed)

Standard Studio, 1 King Bed, Kitchen (Dining Table)

Deluxe Suite, 1 King Bed, Kitchen (Dining Table;With Sofabed)

Superior Suite, 1 King Bed, Kitchen (Dining Table;With Sofabed)

Comfort Suite, 1 King Bed, Kitchenette (Dining Table)

Guest reviews of Best Western Plus Celebrity Suites

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Plus Celebrity Suites

Prices for upcoming dates