Budgetel Inn & Suites Atlanta

power went out and has been out for hours. i’ve been locked outside with other guests as well. key cards wont work for the doors to even get back into the room and all of the lights have been off for hours as well with people sleeping/crowded in the halls

That they didn’t have any hot water and that they canceled my reservation

Laundry room was out of order the machine water had mold mildew dirty water inside machine. The ice machine on the 4th floor was broken.

Before we arrived,we tried calling the hotel’s number on numerous occasion,due to the fact we would arrive after the check-in time. We had to call at least 12 times before someone finally picked up the phone. I told them we would be late,and if they could hold the room. The clerk assured me that they would. When we arrived,the key card would not work. They took it,hot som keys on the computer,gave it back. Still didn’t work. When we finally got in,the room was changed from what we booked. We asked why;they didn’t have a good reason. The room also smelled awful. They gave us a different room for the night,smelled a little better. At 10am I went to the front desk and they put us in a much better room (that we originally booked) smelled better,and cleaner. No hair dryer,or ironing board. We also got stuck in their courtyard,by the pool which was not available for use. We had to find a way to escape the courtyard which I won’t explain. The daytime front desk clerk was rude,until I reminded him that We are paying customers. The cleaning and maintenance staff was very polite and professional. I would not stay there again,knowing what I experienced. The first couple days ice machines didn’t work,washing machines were filled with water and smelled very bad;we had to spray air fresheners in the lobby by the washing machines.

I did not use the laundry service. I thought Parking was just great.

I can’t even tell you guys how the stay was because I didn’t check in. Upon arrival after traveling 3 hours we were told the hot water wasn’t working ! So we cancelled and went elsewhere.

The room didn't have a microwave and refrigerator. Ice machine didn't work. Bathroom mirror cracked. Television didn't have cable, bad TV reception. Quiet stay.

Only thing i didnt like was the power outage randomly and the back door to the hotel doesnt work with the keys

The power was out for an entire day in 15 degree temperature. Manager made no compensation for the day without my room

I lived in this hotel for 8 months. Literally I lived and worked here from january until august. Overall I would say that the hotel is okay but needs work . The housekeeping could be better and the pool and the gym are out of use. However, they always have a room available and they are convenient to the subway and bus stops! As in they are in walking distance , so they are good for the working man. There is the buford farmers market down the street for shopping and they also have a few restaurants within a 7minute walk from door to door so they are good for the weary traveler swell. The best things about the hotel is the front desk staff, they're great! I would definitely stay here again, in fact If I was still working I would still be there. Life hasn't been the same without them, t here's no place like home!

I booked a stay here because of a supposed 7.2 rating. There were bugs everywhere. Food uncleaned in the halls, walked into our room with two full beds, and there were 7 roaches seen in less than two minutes, the first of which I saw walking in the bed! How anyone can stay in a place like that is beyond me. Holes in the wall covered by tape, “guests” at the side door were scattered around the door smoking pot. Pretty sure I saw a drug deal happen as we unpacked the car, if you value cleanliness and safety, don’t book here.

This place is dirty and has bugs everywhere. My husband had a rash and was itching everywhere.

In 5 nights house keeping came by once. The building was falling apart, holes in the walls, molds on the bathroom ceiling, etc

I know this place is cheap, but i stay in a lot of cheap hotels, and none were as bad as this. Walking into the lobby it seemed okay. I went to my room and there were literally 10 cockroaches in an hour. One of which was giant and was on my bed. Extremely dirty place. Everything had a sticky film layer on it. I talked to the front desk and the completely shrugged me off. I wanted to leave and asked for a refund and they denied it. Went back to the room and found two more cockroaches. Went and just slept in my car, which I ended up doing both nights. Contacted hotels.com for a refund and they called the front desk who lied to the customer service and said I never complained, so they denied my refund. Upset with hotels.com but it's not really their fault since the hotel is run by lying scumbags.

DO NOT STAY HERE. Almost every room door has been attempted to be broken into. We arrived and the power was out (no big deal, not their fault) so we were told “security” would be coming to let us into our room. A man dressed in street clothes came with a gun on his hip to let us into our room. While we waited for our room we could hear screaming and crying in one of the rooms. There was a man doing drugs, half unconscious in the stairwell. The whole hotel is filthy and smells awful. And to top it off when we got into the room, the deadbolt had been previously busted so it didn’t lock. The blanket had stains, cigarette holes, and a woman’s hair on it. We left the hotel immediately due to feeling unsafe and concern for illness/disease. This place shouldn’t even be open.

The room was roach infested, there were wash cloths stuffed oddly into the outlets - fire hazard for sure- sheets looked stained with urine There was a random lamp in the bathroom im assuming because the bathroom lights didnt wirk, there were roaches alive in the fridge and there was a very foul smell, like wet moldy laundry lingering in the hallways, besides all that; one of the managers (NOT all) was extremely rude to myself and my partner and other guests in person and on the phone. We would watch him repeatedly hang up on customers after a seconds, yell at them, He even mumbled something racist to an Asian guest when he couldn't understand him due to his accent, mentioning that he "doesnt speak China" I had a black Friday deal, making the room $48. I guess you get what you pay for!

Room smelled bad.

If you’re looking for something quick and cheap for one night, it’s not the most horrible place but I would definitely suggest looking somewhere else. There were cockroaches in the halls, the carpets weren’t placed down properly in our room, our lamps barely worked, and bedsheet didn’t properly fit our bed. It was fine for what we needed but it wasn’t comfortable at all.

My son and I got bedbugs. I killed one, but I didn't realize it until we got bitten.

Disgusting stained bed horrible smell stay away at all costs

Comfortable bed. Nice shower. Carpet is disgustingly filthy. Nice enough for a one nighter.

It's quiet, safe, clean, well located, comfortable, CHEAP, and clearly was a much nicer hotel at one point with pool, conference rooms, etc. The room was shabbier than the last time I stayed here with the bathroom door rotting at the bottom, flaking paint on the ceiling, carpet torn up in some places, lampshade disintegrating. I still think it's a good value and will stay again but even by my standards it's getting a little shabby.

It was quiet

Air conditioner is broken

Unfortunately, the pictures look much better than the actual property. My family and I stayed for 3 nights. Although the hotel advertises a smoke free property, our floor had marijuana smoke on a couple occasions. Our room was not prepared properly- half used toilet paper roll and no extra, 3 towels in stead of 4 (4 person room), no hair dryer, refrigerator stand broken, desk chair broken, bed sheets too small for beds (only covers 1 inch around the bed), and shower faucet coming apart from shower. I honestly wonder who is posting this place any higher than a 5 of 10. The reviews definitely do not reflect a true evaluation of the property. When needing service in the evening around 8:30, the office manager was away from the desk at one night for 45 min. Many people, including myself, waited in the lobby until the manager would return. Even when trying to call to hopefully reach the manager, no one answered. The only positives to list are the lobby was clean and nice, a working air conditioning unit, and no bed bugs.

Internet sometimes unstable: 3/5 *** Bed comfort/ Pillows/Linens: 5/5 ***** Air Conditioning:5/5 **** Front Desk: 5/5 **** Housekeeping: 5/5 ***** Property (4th floor) is very quiet. Extra points for that. Conveniently located to 285, 141, and 23.

Just a little walk from the MARTA station, this hotel really fit the bill. It was comfortable and clean, but could really use an update and a little maintenance. The hallway and room smelled like it was a pretty weed friendly location, but we weren't there to party. The fixtures and tilework were showing their age, the tub wasn't draining very well and the wallpaper was held up with packaging tape, otherwise the room was quite comfortable and clean, not to mention inexpensive! The bed was very good, and the a/c worked great. Did the job!

One of the Best

The stay was fine but my room did not have a microfridge which I normally require when I book a room at any hotel and will make sure any future room bookings have that amenity.

The room didn't have a microwave and refrigerator. Ice machine didn't work. Bathroom mirror cracked. Television didn't have cable, bad TV reception. Quiet stay.

Clean room. Professional staff.

There were people hanging around all of the entrances smoking and the room reeked of smoke. I immediately went to the front desk and asked to cancel my reservation and get my money back. The front desk staff said yes and that they refunded it already on their end and I just needed to contact expedia. Well, I immediately contacted expedia from the parking lot and they said they would just be in touch with the hotel and verify the refund. I left to find alternative lodging as it was late and my children and I needed a place to sleep. It's now almost a week later and I still don't have my money refunded, or any promise of refund from expedia. Don't stay at this place unless you like the smell of smoke, having weird high dudes hitting on you in the elevator, and giving away your money for services not rendered.

I would **not recommend this hotel to anyone**. The man at the front desk is extremely rude and unprofessional. I paid for multiple days but ended up leaving early because of how uncomfortable the environment was — and when I asked for a refund for the day I didn’t stay, he refused. Instead of trying to resolve things calmly, he actually CURSED ME AND MULTIPLE CUSTOMER SERIVCE AGENTS OUT AND EVEN TOLD ONE "WE DONT GIVE REFUNDS IN AMERICAN" , all while he's indian, sir please dont get beside yourself now becuase ICE will get him right together. The place itself is **outdated and poorly maintained**. The rooms look like they haven’t been updated in decades — old carpets, worn furniture, and that musty smell you can’t get rid of. There are **no amenities whatsoever** — no gym, no pool, no proper smoking area, nothing that most hotels at this price should offer. It’s definitely **not worth the money**.($378 a week for NOTHING)! On top of that, the manager’s attitude made me feel **unwelcome and discriminated against**. It’s sad to see that kind of behavior still happening in 2025. If you’re considering staying here, **save yourself the stress and go somewhere else**. There are plenty of other hotels nearby that treat guests with respect and actually value customer service. This place needs serious management changes and basic renovations before it’s worth staying at again

Before we arrived,we tried calling the hotel’s number on numerous occasion,due to the fact we would arrive after the check-in time. We had to call at least 12 times before someone finally picked up the phone. I told them we would be late,and if they could hold the room. The clerk assured me that they would. When we arrived,the key card would not work. They took it,hot som keys on the computer,gave it back. Still didn’t work. When we finally got in,the room was changed from what we booked. We asked why;they didn’t have a good reason. The room also smelled awful. They gave us a different room for the night,smelled a little better. At 10am I went to the front desk and they put us in a much better room (that we originally booked) smelled better,and cleaner. No hair dryer,or ironing board. We also got stuck in their courtyard,by the pool which was not available for use. We had to find a way to escape the courtyard which I won’t explain. The daytime front desk clerk was rude,until I reminded him that We are paying customers. The cleaning and maintenance staff was very polite and professional. I would not stay there again,knowing what I experienced. The first couple days ice machines didn’t work,washing machines were filled with water and smelled very bad;we had to spray air fresheners in the lobby by the washing machines.

The room was roach infested, there were wash cloths stuffed oddly into the outlets - fire hazard for sure- sheets looked stained with urine There was a random lamp in the bathroom im assuming because the bathroom lights didnt wirk, there were roaches alive in the fridge and there was a very foul smell, like wet moldy laundry lingering in the hallways, besides all that; one of the managers (NOT all) was extremely rude to myself and my partner and other guests in person and on the phone. We would watch him repeatedly hang up on customers after a seconds, yell at them, He even mumbled something racist to an Asian guest when he couldn't understand him due to his accent, mentioning that he "doesnt speak China" I had a black Friday deal, making the room $48. I guess you get what you pay for!

Excellent, friendly staff and clean rooms

When I arrived I was TOLD to sit sit down in a very abrupt voice by an older man behind the desk. I asked to be moved from room 120, because of the heavy marijuana and cigarette smell, as I am allergic. They moved me a few doors down to room 127. Made no difference. The back door of the hotel would never lock and a stick was used to prop it open. Felt very unsafe. The bed had hair and dirt on the box spring. I itched all night, every night. The place needs to be checked for bed bugs. I eventually had to check out. It was that bad. I will NEVER stay there again.

My stay is always great. The front desk guy is the best!!!

Great customer service, maid service and amenities.

Clean hotel with friendly staff in a safe area. Check-in is a breeze. My preferred place to stay when in/around Atlanta.

There were people hanging around all of the entrances smoking and the room reeked of smoke. I immediately went to the front desk and asked to cancel my reservation and get my money back. The front desk staff said yes and that they refunded it already on their end and I just needed to contact expedia. Well, I immediately contacted expedia from the parking lot and they said they would just be in touch with the hotel and verify the refund. I left to find alternative lodging as it was late and my children and I needed a place to sleep. It's now almost a week later and I still don't have my money refunded, or any promise of refund from expedia. Don't stay at this place unless you like the smell of smoke, having weird high dudes hitting on you in the elevator, and giving away your money for services not rendered.

good location, lots of weed smell from folks in the parking lot, but didnt have any problems in my room sleeping

Location.

Price is very reasonable. Close to everything in Atlanta.

DO NOT STAY HERE. Almost every room door has been attempted to be broken into. We arrived and the power was out (no big deal, not their fault) so we were told “security” would be coming to let us into our room. A man dressed in street clothes came with a gun on his hip to let us into our room. While we waited for our room we could hear screaming and crying in one of the rooms. There was a man doing drugs, half unconscious in the stairwell. The whole hotel is filthy and smells awful. And to top it off when we got into the room, the deadbolt had been previously busted so it didn’t lock. The blanket had stains, cigarette holes, and a woman’s hair on it. We left the hotel immediately due to feeling unsafe and concern for illness/disease. This place shouldn’t even be open.

Internet sometimes unstable: 3/5 *** Bed comfort/ Pillows/Linens: 5/5 ***** Air Conditioning:5/5 **** Front Desk: 5/5 **** Housekeeping: 5/5 ***** Property (4th floor) is very quiet. Extra points for that. Conveniently located to 285, 141, and 23.

Just a little walk from the MARTA station, this hotel really fit the bill. It was comfortable and clean, but could really use an update and a little maintenance. The hallway and room smelled like it was a pretty weed friendly location, but we weren't there to party. The fixtures and tilework were showing their age, the tub wasn't draining very well and the wallpaper was held up with packaging tape, otherwise the room was quite comfortable and clean, not to mention inexpensive! The bed was very good, and the a/c worked great. Did the job!

It's clean, convenient, quiet, safe, and located next to a lot of good restaurants. The room conditions are deteriorating. Our bathroom door stuck shut and we had to kick it open. it's still probably the best of the BUDGET hotels but it needs some work to keep things even basically functional.

If it wasn’t for the location and the fact they have a big parking area I would not go back to this place. The only ok to look at area is the front lobby the rest of the property needs overhauling and full renovation if not tear down and rebuilt. The whole place Smelled like weed they have a secured wing which I expected to be a little better but it’s all the same condition old and worn out. If you not in a pinch and have choices avoid this place

This is a nice affordable place to stay. It is convenience to all the highway/freeway with a lot of ethnics restaurants nearby. The parking/check in process was a breeze. My biggest complain is that I noticed a few small cockroach crawled in the room where I stayed. I am not sure if this is the only room that got infected but hopefully this issue will be taken care the next time I book for another stay

It looks like a haunted property. The entire place had some cigar smell the curtains were torn, the entire part was dirty. The shower was clogged, so it was okay for us to stay for a night with family. The tables were dirty looks like someone had a party just before us.

No breakfast bathroom door didnt shut all the way

Pool was closed. No breakfast.

Rude staff, hardly wanted to clean, no fridge at first and my AC went out. They DO NOT have a restaurant as they show in their pictures.

awful area. property falling apart. holes in blinds, no coffee maker, no breakfast, etc. People hanging around in parking lot who do not appear to be guests of the hotel.

It's clean, convenient, quiet, safe, and located next to a lot of good restaurants. The room conditions are deteriorating. Our bathroom door stuck shut and we had to kick it open. it's still probably the best of the BUDGET hotels but it needs some work to keep things even basically functional.

Water for the shower doesn’t get hot and no breakfast super cheap hotel I’ve got much more for cheaper

This is a nice affordable place to stay. It is convenience to all the highway/freeway with a lot of ethnics restaurants nearby. The parking/check in process was a breeze. My biggest complain is that I noticed a few small cockroach crawled in the room where I stayed. I am not sure if this is the only room that got infected but hopefully this issue will be taken care the next time I book for another stay