Citymax Hotel Business Bay

The staff was amazing. The service was above and beyond. I will definitely stay there again. The pool, gym, room 10/10

Very good service, great bar and fantastic staff.

Staff at the restaurant/bar were great. Good overall stay.

Conveniently located in the Business Bay area..just 7 mins taxi to the Dubai mall and Burj Kalifa. Citymax Business Bay offers great value for a very comfortable stay. Rooms are quiet with comfortable beds. Full breakfast offerings and very helpful staff. Onsite offers Sports bar, Asian restaurant, and 24hr coffee and snack area on ground floor. Rooftop pool...what else do you need? Great value stay.

Pizza was really good. Staff is helpful. It was not expensive and not cheap . They can use some better and more good quality towels . For one night stay it was normal . Sympathic and clean hotel

We booked a standard double bed room and there was an issue with our bathroom. We spoke with the reception, they were very helpful. They apologised for the invonvinence and gone beyond and over and upgraded our room to a huge family suite. The staff and management were very friendly, breakfast buffet was very good for the price as well.

Bon dans l'ensemble Restauration sur place Personnel accessible , aimable Bus à quelques minutes à pied

The staff are nice and friendly, the evening shift of valet parking guy were polit person. But the security guard at night shift has to improve the way of talking with guest, not polit and professional

The room was very clean and nice. The staff were very friendly. They let me check in before 2pm which was a plus. I will recommend.

Attention to detail in terms of servicing the room was sorely lacking. Each day we had something not done properly. Day 1 of 5 - noted 4 hangers missing. Day 2 - towels not replaced; Day 3 - only one towel replaced and toilet paper not replenished, no coffee, sugar or stirrers replenished; Day 4 - one towel and bath ‘rug-towel’ not replaced, Day 5 - toilet paper not replenished. Water - not sure how many should be there but it varies from day to day and we were then asked about bath robes being replenished on Day 4. I am not sure what I ought to have had in my rooms - this happened at varying levels in the different rooms booked - I had 3 rooms booked. Staff are either overworked or have a serious language and understanding barrier as a result. Finally, any supervision of the work done in terms of room maintenance would have caught these issues. I am not sure what cleaning took place as there was significant dust build - up and as for the bin in the bathroom, it was only cleared on day 4 of our 5-day visit! Fancy and smart rooms but really poor with servicing and did not give a comfort feel about overall cleanliness.

The room need to renovated not clean ,water in the bathroom week. Not recomended

Camera sporca, biancheria da letto macchiata, non lo consiglio

Cleaning of the room was not good also they forgot to bring new towels while they removed the old ones .

The toilet seats were broken, they didnt take any action even after complaining

Clean

Water pressure is horrible, and not always hot water available. Soap dispenser empty. Bed is very hard and horrible pillows. I would not stay here again.

The hotel is hard to find due to poor signage. The cleanliness is below par, the sheets, chairs and other fabrics were stained along with the ironing board. The iron was broken and taped to be held together. There is absolutely no view.

Not good, the clean my room only 1 time in 3 nights, and one time they cam at 7:00 pm for cleaning ! Not good breakfast, Overally I don't recommend

The room was very clean and nice. The staff were very friendly. They let me check in before 2pm which was a plus. I will recommend.

Generally, thebhotel is in the best location, only the rooms are a bit in cheap condition for a 4* hotel in a vibrant city like Dubai. However, the staff is generally very professional and polite, with only one minor point: the room's relatively low status.

The staff was amazing. The service was above and beyond. I will definitely stay there again. The pool, gym, room 10/10

Water pressure is horrible, and not always hot water available. Soap dispenser empty. Bed is very hard and horrible pillows. I would not stay here again.

Personalen är det absolut bästa med hela hotellet, riktigt trevliga och serviceinriktade. Rummen är helt ok, sängarna lika så och ac bästa jag upplevt på ett hotell. Det som störde lite var ljudet som från motorvägen bredvid.

The hotel is hard to find due to poor signage. The cleanliness is below par, the sheets, chairs and other fabrics were stained along with the ironing board. The iron was broken and taped to be held together. There is absolutely no view.

Not really upscale as they claim it. But its ok.

Conveniently located in the Business Bay area..just 7 mins taxi to the Dubai mall and Burj Kalifa. Citymax Business Bay offers great value for a very comfortable stay. Rooms are quiet with comfortable beds. Full breakfast offerings and very helpful staff. Onsite offers Sports bar, Asian restaurant, and 24hr coffee and snack area on ground floor. Rooftop pool...what else do you need? Great value stay.

We booked a standard double bed room and there was an issue with our bathroom. We spoke with the reception, they were very helpful. They apologised for the invonvinence and gone beyond and over and upgraded our room to a huge family suite. The staff and management were very friendly, breakfast buffet was very good for the price as well.

Comfortable room and well located

The room was very clean and nice. The staff were very friendly. They let me check in before 2pm which was a plus. I will recommend.

The staff was amazing. The service was above and beyond. I will definitely stay there again. The pool, gym, room 10/10

Room clean, check in smooth and staff very helpful

Well maintained hotel. Friendly staff. Impressive customer service.

Staff at the restaurant/bar were great. Good overall stay.

Good place , Thanks for staff

We booked a standard double bed room and there was an issue with our bathroom. We spoke with the reception, they were very helpful. They apologised for the invonvinence and gone beyond and over and upgraded our room to a huge family suite. The staff and management were very friendly, breakfast buffet was very good for the price as well.

Staff is courtious

Really enjoyed our stay. Staff was so kind and welcoming.

The management is rude Saniyah Shaikh. I called and she had terrible listening skills and when asked a question instead of answering she asked another question. The feont desk staff rude. I pay tourism fee by credit card. Even after the see a booking..the will harass over and over for 30 dirham fee as if im running away when im staying here. The front desk Egyptian guy. Constantly harassing for tourism fee even after it was paid. These people have no customer service skill. Im not sure of they are just rude or racist. Either way. I wont be back.

スタッフの対応も良く、ホテルもダウンタウンにアクセスしやすいです。

Konum

Generally, thebhotel is in the best location, only the rooms are a bit in cheap condition for a 4* hotel in a vibrant city like Dubai. However, the staff is generally very professional and polite, with only one minor point: the room's relatively low status.

Unique location

The hotel is hard to find due to poor signage. The cleanliness is below par, the sheets, chairs and other fabrics were stained along with the ironing board. The iron was broken and taped to be held together. There is absolutely no view.

Conveniently located in the Business Bay area..just 7 mins taxi to the Dubai mall and Burj Kalifa. Citymax Business Bay offers great value for a very comfortable stay. Rooms are quiet with comfortable beds. Full breakfast offerings and very helpful staff. Onsite offers Sports bar, Asian restaurant, and 24hr coffee and snack area on ground floor. Rooftop pool...what else do you need? Great value stay.

Comfortable room and well located

Bon dans l'ensemble Restauration sur place Personnel accessible , aimable Bus à quelques minutes à pied

Dear Santish, I just wanted to provide some feedback on my recent stay at CityMax Business Bay. Overall, I had a great experience at the hotel, with comfortable accommodations and friendly staff. However, I do have a small suggestion for improvement. As a British customer who enjoys a traditional cup of tea, I was disappointed to see that the room only had powdered milk available. Many British tea drinkers prefer to use fresh milk in their tea, as it provides a richer and creamier taste. I would recommend providing small cartons of fresh milk in the rooms for guests who prefer this option. I did, of course, ask for non powdered milk on no less than 3 occasions to 3 different people and they all said politely that it was not possible for me to have any. I hope you will consider this feedback for future guests, as it would greatly enhance the tea-drinking experience for British customers staying at CityMax Business Bay. Thank you for your attention to this matter.

Hotel impecável, funcionários extremamente solícitos, café da manhã excelente!

Very good service, great bar and fantastic staff.

Staff at the restaurant/bar were great. Good overall stay.

Conveniently located in the Business Bay area..just 7 mins taxi to the Dubai mall and Burj Kalifa. Citymax Business Bay offers great value for a very comfortable stay. Rooms are quiet with comfortable beds. Full breakfast offerings and very helpful staff. Onsite offers Sports bar, Asian restaurant, and 24hr coffee and snack area on ground floor. Rooftop pool...what else do you need? Great value stay.

Not good, the clean my room only 1 time in 3 nights, and one time they cam at 7:00 pm for cleaning ! Not good breakfast, Overally I don't recommend

Pizza was really good. Staff is helpful. It was not expensive and not cheap . They can use some better and more good quality towels . For one night stay it was normal . Sympathic and clean hotel

We booked a standard double bed room and there was an issue with our bathroom. We spoke with the reception, they were very helpful. They apologised for the invonvinence and gone beyond and over and upgraded our room to a huge family suite. The staff and management were very friendly, breakfast buffet was very good for the price as well.

Bon dans l'ensemble Restauration sur place Personnel accessible , aimable Bus à quelques minutes à pied