Is parking available at the property?

Yes, free self-parking is available on-site. However, parking height restrictions apply.

Does the hotel allow pets?

Yes, the property allows pets in specific rooms only, with a fee of CAD 25.00 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is at 16:00 and check-out is at 11:00. Early or late check-in/check-out may incur additional charges and should be arranged in advance by contacting the property.

What accessibility features does the hotel offer?

The property features limited wheelchair accessibility, including accessible parking and public areas.

What is the hotel's location in relation to key landmarks?

The hotel is located within a 5-minute drive of Thompson Rivers University and Cascades Casino, 0.5 mi from Aberdeen Mall, and 0.6 mi from Cineplex Cinemas Aberdeen Mall.

What are the hotel's policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

The Hue Hotel, an Ascend Collection Hotel in Kamloops

Average nightly price at The Hue Hotel, an Ascend Collection Hotel by month, last 12 months (USD)
Month	Average price
January	$70
February	$65
March	$73
April	$102
May	$122
June	$129
July	$128
August	$137
September	$139
October	$102
November	$86
December	$82

What guests think

At The Hue Hotel, an Ascend Collection Hotel, travelers repeatedly highlight very clean, modern, spacious rooms in a convenient highway location, though amenities are minimalist, breakfast is limited, and some basics like in-room coffee or hair dryers are missing.

Many guests find the beds comfortable and the property quiet, with kitchenettes in some rooms. Service feedback is mixed: several mention friendly or efficient staff, while others describe unwelcoming interactions, check-in hassles, and housekeeping only on request. Overall, it suits short, no-frills stopovers.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are limited: several reviews report no pool and a closed or nonexistent gym, a very small lobby, and tight or inconvenient parking with no rear access. Extras like vending or ice machines are also missing.

Related guest reviews

8

Kurfy A

Jul 12, 2025

·

Stayed 2 nights

Pros- great size of rooms and suite in general. Great for families. Cons- the sofa bed is extremely firm. Few damages to the room prior to us using the suite. The gym was closed and was not notified. Bedding for the sofa bed had to be picked up at the front desk at 8pm. Having the bedding in the suite would be best as there are lots of storage to keep it there.

10

Alyce

Oct 5, 2024

·

Stayed 1 night

The parking isn’t the greatest but everything else was great

6

Mike

Sep 1, 2024

·

Stayed 1 night

No vending machines. Dirty parking lot. Room was very clean

8

Diane

Oct 5, 2024

·

Stayed 1 night

Nice newer property. Lots of long term guests, which is great for the hotel, but parking was limited due to these folks work trucks and cargo trailers. Congested area for a hotel. Casino just down the street with excellent food.

10

Tyson

Jul 14, 2025

·

Stayed 1 night

It was very good, recommend over any other hotel if you don’t want a pool or gym

8

Keith

Jul 3, 2023

·

Stayed 1 night

A brand new hotel with good clean comfortable beds. There are still a few new hotel hiccups such as the gym not being open yet. Bag breakfast only, but the coffee was excellent.

8

Jessica

Aug 30, 2025

·

Stayed 1 night

Not a hotel to stay for multiple days. Accomplished what we needed for 1 night stay. No lounge, swimming pool or breakfast.

8

Shannon

Jul 20, 2025

·

Stayed 1 night

Parking could be better

6

Marianne

Sep 29, 2023

·

Stayed 1 night

Very average property, had to park at the back of the building and there was no rear entrance to the hotel so had to walk around to the front in the dark with limited lighting.

6

Sharmel

Jun 10, 2024

·

Stayed 3 nights

No room service no coffee maker in the room. Hit and miss with kitchen items that are available. Gym access? Luggage trolley ineffective due to the wheels that they are well aware of

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Cleanliness

Reviews consistently praise very clean, fresh rooms and common areas. A handful report lapses such as unclean linens or pet hair and minor maintenance issues.

Related guest reviews

4

Justin

Jul 9, 2023

·

Stayed 1 night

Room was filthy. We stayed in pet friendly suite. Bed skirts were stained with pet urine. Comforters and pillows had pet fur from previous guests pet. My wife and kid broke out and got hives at bedtime from the fur on the pillows. We understand that the unit was pet friendly but staff should at least clean the rooms properly. Should be no evidence of another pet. Parking was bad too. Front lot was full and rear lot seemed sketchy. Breakfast was a joke. No breakfast bar like what was shown in hotel pictures. Just a brown paper go bag with warm yogurt and a granola bar was available. Coffee tasted like it was on the burner all day. Yuck. Will not be returning here. Expedia images are deceiving.

10

Sanjai

Aug 2, 2025

·

Stayed 1 night

Nice, clean and quiet.

2

yan

Jul 2, 2025

·

Stayed 1 night

Our experience at this hotel was deeply disappointing. When we arrived, the room door was left open, which raised immediate safety concerns. Inside, the bed was in an unacceptable state—there was visible hair and body hair between the sheets and the blanket, and the bed skirt was filthy. This was not just a matter of poor cleaning—it was a complete lack of basic hygiene. When we brought the issue to the front desk and requested a new room, the staff initially asked us for photographic proof, which came across as accusatory and unprofessional. While a room change was eventually arranged, the damage to our trust and comfort had already been done. This level of cleanliness and customer service is completely unacceptable. We will not be returning and cannot recommend this hotel to others.

4

Linda

Mar 24, 2025

·

Stayed 1 night

This hotel was really dirty. The staff didn’t change the bed sheets found hairs on it. Don’t recommend this hotel.

10

Leona

Nov 11, 2025

·

Stayed 1 night

The room is was very clean. It was quick to check in and the staff was courteous

10

Ken

May 31, 2025

·

Stayed 1 night

Clean and modern, love the carpet

10

Carla

Dec 5, 2025

·

Stayed 1 night

Courteous staff led us to a spotless room.

10

Crystal

Apr 25, 2024

·

Stayed 1 night

Very clean, large rooms with kitchenettes

10

IAN

Aug 10, 2024

·

Stayed 1 night

It was very modern, nicely designed and furnished, very clean and well kept, and everything worked well.

10

Kathleen

Jun 6, 2023

·

Stayed 1 night

This property was exceptionally clean!!

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern, spacious and generally quiet with comfortable beds, and many include kitchenettes. Common drawbacks are the minimalist setup—no bedside lamps and often no in-room coffee maker, hair dryer, or microwave—and occasional noise or HVAC quirks.

Related guest reviews

8

Lisa

Apr 28, 2024

·

Stayed 1 night

Everything was good but there are no lamps on the nightstands which is very strange. Only bright fluorescent lights nothing if you want to read at night.

6

Heather

Mar 12, 2023

·

Stayed 1 night

Bed was comfortable but room set up was odd. There were no bedside lamps, just a central overhead light, and the extra chair placement in the room was unnecessary. Shower doors wouldn't stay shut during length of shower.

8

Alex and Natalie

Jul 17, 2025

·

Stayed 1 night

It’s a small building with ample parking. Doesn’t really have a lobby. Looks more like an apartment building entrance but it’s all you need. Room was spacious and clean. I’ve stayed in Kamloops many times and some places have a lot of traffic noise. This place was quiet. Great for a nights stay. No breakfast options. Have coffee at front desk in morning but I would suggest finding another place.

10

Brian

Aug 20, 2025

·

Stayed 1 night

Basic room but very spacious and very clean

8

Alan

Apr 21, 2025

·

Stayed 1 night

Good location and comfortable, clean room. But no in-room coffee machine!

8

Rebecca

Aug 12, 2024

·

Stayed 2 nights

Very clean hotel and spacious rooms. There are no lamps, alarm clock, hair dryer, or coffee maker in the rooms. Not having lamps was disappointing.

10

Ping

Jul 21, 2024

·

Stayed 6 nights

The kitchen is great the room is big and new. We had a good stay there

6

leona

Apr 21, 2025

·

Stayed 2 nights

No microwave in the room No ice or vending machines No continental breakfast No coffee or tea maker in room

10

Vinh

Aug 14, 2024

·

Stayed 1 night

We’re a family of 5 so it’s hard to find a room with enough space but this hotel offered very spacious rooms and there’s even a small kitchenette. There’s 2 queens and a big sofa bed which is exactly what we needed. Rooms looked newly renovated as well and were very clean. We were so happy we stayed here again on the end of our trip.

8

James

Aug 30, 2025

·

Stayed 1 night

Great new hotel in a convenient location. Missing a few key conveniences like a lamp in the room so you had to keep the bright overhead lights on to read. And coffee in the rooms. Coffee was available in the main lobby but it would have been nice to have it in the room.

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AI-generated summary based on recent guest reviews

Service

Service is mixed: many guests mention friendly or efficient staff and quick check-in, while others describe unwelcoming interactions or unattended desks. Housekeeping tends to be on request, and a few report reservation or policy hassles.

Related guest reviews

2

Kayla

Aug 13, 2025

·

Stayed 1 night

The front desk informed that they cancelled the reservation and there was no reservation had to find a different hotel at midnight when arrived.. and now find out paying for both rooms

10

Beverly

Oct 16, 2025

·

Stayed 1 night

Friendly staff

10

Pat

Feb 5, 2024

·

Stayed 1 night

Great hotel, friendly staff !

4

Julie

Jul 5, 2025

·

Stayed 1 night

Although quite a new property there were no tea/coffee facilities in the room. These were only provided once requested. The front desk was regularly unattended and you had to summon help via a telephone. There was no security on the lift so anyone could have walked in. The fitness room was nonexistent. The only friendly member of staff was the housekeeping lady. Would not stay there again.

10

Jackie

Jul 21, 2025

·

Stayed 1 night

Hotel was clean, and the staff was friendly!

10

Deni

Dec 2, 2024

·

Stayed 1 night

Love that the speedy check-in and the curtesy call to let me know i need to check-out. They where great

6

Jeff

Jun 13, 2025

·

Stayed 1 night

Decent hotel but staff not very friendly nor welcoming

2

Brooks

Aug 4, 2025

·

Stayed 1 night

Your front desk staff was horrible - turned away my wife and kids despite having the room paid for already. He was rude, offensive and belligerent. He was lucky I wasn’t there to deal with his awful attitude face to face. Learn some basic etiquette when you come to work in Canada !

6

Jeffrey K

Jun 13, 2025

·

Stayed 1 night

Hotel clean and decent but staff not very friendly nor welcoming

2

Reg

Oct 2, 2024

·

Stayed 4 nights

Very poor customer care. One of the worst hotels I’ve ever stayed in in regards to customer service.

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Location

Convenient just off the highway with easy access to restaurants, a casino, shops and Costco; good for road-trip stopovers. A few note traffic noise and a congested or less-appealing immediate area.

Related guest reviews

8

Joseph

Jul 20, 2024

·

Stayed 1 night

Good location with easy access off the highway which fit our road trip one night stop over. Rooms were very clean with comfortable pillows and Linens. Highly recommend staying here.

8

Diane

Oct 5, 2024

·

Stayed 1 night

Nice newer property. Lots of long term guests, which is great for the hotel, but parking was limited due to these folks work trucks and cargo trailers. Congested area for a hotel. Casino just down the street with excellent food.

8

Daniel

Mar 30, 2025

·

Stayed 1 night

Large room with excellent view in the side we were on and close to the highway, shopping and food choices.

8

Robert

Oct 3, 2025

·

Stayed 1 night

It was cozy, and I would stay here again. Its fairly close to downtown and if you like to walk it is a nice walk to downtown. You have a lot of choices to eat.

8

John

Oct 18, 2025

·

Stayed 3 nights

Convenient location on the freeway.

8

Melvin

May 26, 2024

·

Stayed 1 night

Close to hiking trails, convenient location.

8

Kevin

Sep 30, 2025

·

Stayed 1 night

Convenient to the freeway. Great place for a stop over.

10

Dennis

Sep 4, 2024

·

Stayed 1 night

Great location and like the contemporary design of the hotel.

10

Leona

Sep 26, 2023

·

Stayed 1 night

The rooms were very nice, simple and clean. The building was quiet and easily accessible from the highway

10

Phil

Sep 11, 2025

·

Stayed 1 night

We were pleasantly surprised at this property. Clean, newer, stylish and convenient location. Casino is adjacent to the hotel with 2 upscale restaurants. There is also a McDonalds, DQ, etc within walking distance.

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Dining

Breakfast is minimal: typically a grab-and-go bag with yogurt, a granola bar and a juice box. Many note there’s no traditional breakfast or in-room coffee, though lobby coffee is available for a limited time.

Related guest reviews

8

Yun Fen

Sep 13, 2025

·

Stayed 1 night

There was no breakfast included even though the room rate wasn't cheap. The door didn’t close on its own when we left the room so was a bit risky.

8

William

Jul 31, 2023

·

No coffee makers in rooms. Standard in every hotel. Breakfast was horrible, a brown paper bag, with a yogurt and a dry almond bar.

6

Wendy

Aug 15, 2024

·

Stayed 1 night

Despite the property advertising that breakfast was included, there was no breakfast. No coffee or microwave in room.

4

Terry

Jul 25, 2023

·

Stayed 1 night

Brecfast was not good

8

Lonnie

Jun 6, 2023

·

Stayed 1 night

It would be better if there was a selection of items for the free breakfast. I do not like yogurt but there it was in the brown bag. Muffins and a selection of fruit would of be better.

8

Randall

Jun 12, 2025

·

Stayed 1 night

Nice place, BUT.. on the Expedia website it shows they a breakfast area with a free breakfast, they don’t!!!! No breakfast. A bit disappointed by that.

10

Ilya

Apr 26, 2025

·

Stayed 2 nights

Great hotel for a great price, couldn’t wish for more. Rooms are very clean and there is free packed breakfast.

6

Karen

Jul 31, 2023

·

Stayed 2 nights

Breakfast in a brown bag (granola bar, juice box & a small yogurt) was not up to the standard of this type of hotel. Very disappointed

8

Tarynn

Jan 21, 2023

·

Stayed 1 night

The location and price was good. The floor isn’t carpet and we appreciate how much cleaner non-carpet floors are. The curtains need a wash and so did the comforter. And the breakfast is a granola bar, warm juice box and warm yogurt. The breakfast leaves much to be desired.

6

Don

Aug 7, 2023

·

Stayed 1 night

No in-room coffee maker. No bedside reading lamps. Chair uncomfortable. Crappy breakfast in a brown paper bag. Lousy coffee.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10 $128
11 $115	12 $70	13 $70	14 $73	15 $75	16 $87	17 $87
18 $69	19 $75	20 $76	21 $75	22 $75	23 $90	24 $87
25 $69	26 $75	27 $75	28 $81	29 $82	30 $98	31 $93

Su	Mo	Tu	We	Th	Fr	Sa
1 $79	2 $75	3 $80	4 $80	5 $80	6 $92	7 $88
8 $79	9 $80	10 $80	11 $75	12 $80	13 $92	14 $92
15 $79	16 $80	17 $75	18 $80	19 $80	20 $92	21 $92
22 $79	23 $80	24 $80	25 $80	26 $80	27 $92	28 $92
29 $74	30 $75

The Hue Hotel, an Ascend Collection Hotel

Prices for The Hue Hotel, an Ascend Collection Hotel

Monthly average prices

About this property

Location

Room options

Standard Room, 1 Queen Bed

Room, 2 Queen Beds (Efficiency)

Standard Room, 1 King Bed

Suite, 1 King Bed with Sofa Bed (Efficiency)

Room, Multiple Beds (Efficiency)

Room, 1 King Bed (Efficiency)

Guest reviews of The Hue Hotel, an Ascend Collection Hotel

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about The Hue Hotel, an Ascend Collection Hotel

Prices for upcoming dates