AC Hotel by Marriott Atlanta Airport Gateway

It’s good & value for money with a well equipped gym. Met the needs of my requirements

Everything was great with the stay. The only concern I have is that they charge you for parking every night to your room. Which normally would not be a problem but the fact that they do not have a parking space always available is a problem. If parking is parking your own risk and whether it's available or not there should not be a charge for parking included in the fees for the hotel.

Everything was nice just didn't like having to pay$40 for 1 night parking

Great bar, great room

The staff was fine but the hotel does NOT have shuttle to the airport. The shuttle takes you 200_ yards to the rental center tram from which you carry your bags to the terminal

Very clean and modern. Shower was an overhead rain shower. Really close to the airport and has electric vehicle chargers through charge point.

This is a really nice property with an attractive bar/restaurant area. Our room was quiet and felt fairly luxurious. Be aware that parking, while convenient, is $30 per night.

This hotel was perfect in every respect for our one-night stay prior to an early-morning flight. The property is immaculate and the staff was courteous and professional. The shuttle operates 24/7 to/from the ATL Sky Train and was available when needed. Part of the airport runway was visible from our room, yet noise was minimal in our room.

We missed a connection due to weather and had to stay here overnight. The pros: comfortable beds, convenient from airport, good (but expensive breakfast). The cons: (1) we called twice to have the courtesy shuttle pick us up at the SkyTrain and got put on indefinite hold both times (>5minutes) so we ended up having to walk to the hotel at midnight in the rain. (2) lukewarm shower in the morning (3) no conditioner in the bottle. There are 5 other hotels closer to the Sky Train; we will definitely pick a different one next time

Small gym.

Beds sheets were not clean. They smelt as though they hadn't been changed, like someone sweaty had laid on them and they didn't change the linens.

Worthy of six stars! I came the evening before a scheduled flight. Easy to find and “commute” to car rental facilities and flights at ATL airport. The best interior design I’ve seen in a hotel to make it easy to clean—and it is super clean. Staff is friendly and efficient. I’ll definitely return when the need arises.

Very clean and new facility

The bathroom was not clean. Tub had debri. Breakfast was a charcuterie offerings and breakfast room floor was extremely dirty. I love AC hotels but this was not their standard

Opened water in fridge, dirty towel and holes in towels with rust, no coffee in room, horrible pancake pillows. Dirt on floor and toothpaste on walls. Icky. We use ATL hotels all the time for flights out, not using the AC airport for sure. And it’s too bad cuz it looks like a modern hotel that just isn’t cleaned.

Very clean and well maintained Hotel.

The facility was immaculate, tranquil, and the staff were highly attentive to the needs of the guests. The most significant advantage is its close proximity to the airport. I will undoubtedly choose to stay here on any future visits to Georgia.

Very clean

I had a very quick stay for an overnight at atl airport. Waited 15 minutes to check in at 11:25 pm.. noisy crowded lobby. Room was nice and seemed clean. Unfortunately, I woke up with bed bug bites all over my legs before my flight home. Called hotel from airport to let them know to check the bed in my room asap. Sent photos of bites, etc. no response yet

Loved everything about my stay with the exception that the maid service did not change the sheets after cleaning. I had a nose bleed the night before on the sheets and when I returned the next day after them cleaning the blood stain was still there.

I liked everything about the property. This was my second stay with them. I love how spacious the rooms are and I love the convenience of being right near the airport!

This is a beautiful hotel. The whole experience felt really upscale. It was only $10 more that a hotel we had stayed in the night before - which was one of the worst hotels I've ever stayed in. So that made this place feel like the Ritz. My only issue was that people started waking up and I assume, heading to the airport around 2:30am. So from that point on, there were a lot of slamming doors and people talking loudly in the hallway. So not a lot of sleep happening. I guess that makes sense for an airport hotel.

Worst experience ever. I had a very important job interview the next day and my plan was to land in Atlanta, change into my pajamas, and study the night before my interview. I had no Internet. No service on my phone and zero service in my room. I couldn’t call out, I couldn’t text, couldn’t FaceTime. The hotel had zero Internet. None. When I called downstairs, the girl said “there are dead spots in the hotel, I don’t even have service right now“. Not helpful. She suggested I go to their business center and do my studying. I didn’t pay for the business center, I paid for a nice comfortable room. If I could give this hotel zero stars I would. Nightmare experience.

Room temperature was controlled. I had to call front desk to adjust the thermostat. I took a while to get comfortable. Other than that, it was a nice room.

Very clean and modern. Shower was an overhead rain shower. Really close to the airport and has electric vehicle chargers through charge point.

The property was clean and staff was amazing. Like two minutes from the airport so that was as a plus. My only problem was the internet service. WiFi was awful and my entire stay I was unable to use my phone.

The hotel was close to the airport and a great BBQ restaurant. The hotel bar was comfortable and not exorbitantly expensive. The whole hotel was clean and comfortable. Our room was large and comfortable. We really enjoyed our stay. We thought we would hear a lot of airport noise, but we didn’t hear anything all night.

We got a room across from the elevator and connected to the loudest people. The sound proofing for the hallway and neighbouring rooms is not good. Also wish it had a hot tub / pool for $200 a night

Very quiet property to be right by the airport. Nice new and clean.

Clean room and commons area. It was very hot in the rooms though and it was a struggle to get the heat turned down by staff as you couldn’t adjust from the room and it reset in the middle of the night. Staff was friendly and helpful.

Clean room, welcoming front desk, easy walk to Sky Train that delivers to front door of ATL airport.

I would give 5 Stars but a crisis occurred because I did not receive (2) wake up calls! It was awful! So stressful! I almost missed my flight but fortunately it was running a little late. I did not get to eat my breakfast I previously paid for nor did I get a shower or anything. All I could do was RUN!! I'm 72 and it's hard to run these days....

The staff was very accommodating, allowing me to check in three hours early after a flight was cancelled.

Friendly staff

Rude check in staff ended a very stressful travel day for me. After many delays I was forced to spend the night in Atlanta due to flight issues. I selected a Marriott hotel because my husband always stays at one’s and has good service. I also stayed because they had a shuttle from the airport to the hotel and back. Not familiar with the area I thought that was the best selection. I tried numerous time to call the hotel about how to get the shuttle but no one answered the phone. It turns out you have to take a train first to get a shuttle. Again no one answered the phone to help me so I had to walk with the suitcases at 10:30 at night to the hotel. By the time I get to the check in desk and ask about answering the phone I get a smart mouth response “don’t you see they as busy”. Not a sorry or proper answer. I asked to speak to the manager and she was apologetic and nice but by that time I was at the end of my rope. I walked into the hotel noticeably a stressed and weary traveler and was greeted with rudeness. The shuttle trip back was only to the train station again. Maybe the need not to falsely advertise a shuttle to the airport. With much luggage this is not the type of shuttle people need. I was only able to stay about 3 hours at the property but would never go back again.

It took 45 minutes to check in. Long line. Two workers and only one was checking people in! They also gave me a 2 queen room and I reserved a king over 2 months ago!

Wonderful staff! Can’t thank them enough.

The front desk staff were slammed with folks after midnight and were consistently kind, positive and efficient

Had to make two calls to front desk and get bedding changed twice because mattress cover had hair all over it… they blamed housekeeping for not speaking English (who came to my room and was extremely kind since I speak Spanish I helped her) a gentleman from front desk named Xzavier resolved everything but his two female coworkers were no help and were rude both times we spoke to them! They finally cleaned the bed and offered free breakfast. Don’t blame your housekeepers for your poor communication when we requested a new mattress cover! The need customer service help bad!!!!

We missed a connection due to weather and had to stay here overnight. The pros: comfortable beds, convenient from airport, good (but expensive breakfast). The cons: (1) we called twice to have the courtesy shuttle pick us up at the SkyTrain and got put on indefinite hold both times (>5minutes) so we ended up having to walk to the hotel at midnight in the rain. (2) lukewarm shower in the morning (3) no conditioner in the bottle. There are 5 other hotels closer to the Sky Train; we will definitely pick a different one next time

The poor signage and directions from the airport is my reason for this rating. I had a late flight and ended up walking down a dark pathway at night in sweltering weather because of lack of directional signage and low level visibility of brand name. This soured me from being able to give a higher score. Water pressure was mediocre but all else was splendid.

The location was walking distance from airport, clean rooms, and staff were friendly. Will definitely stay here again

Very nice hotel with clean, quiet rooms. Conveniently located near the SkyTrain for quick access to ATL Domestic.

Close to airport

Beautiful hotel - easily walkable from the Atlanta airport skytrain with friendly and professional staff. Would definitely stay there again.

This was a lovely hotel. I did, however, feel like it was not close to any other hotels and felt kind of isolated and a bit scary when walking around.

Walkable distance drom skytrain. Even thoigh there was a "shuttle" (car that drives you back and forth between the skytrain) its also easily walkable. We found that faster than waiting in line for the next ride.

Close to Sky Train for Atlanta Airport

I was all alone. I had to leave the hotel at 3:30 in the morning to take a skytrain, the area did not feel safe to me to be left alone

The layout and design of the room and property was on par with Marriott brands. It is a clever cluster of Marriott hotels near the ATL Hartsfield Airport Sky Train...

Lack of options for breakfast.

Very convenient to the airport and connections. The bar/restaurant was a bit confusing. We sat down at a table and waited more than 15 minutes and was not acknowledged. Went up to the bar and was able to order. Only one person working so it took a while for the orders.

Great bar, great room

Really enjoyed staying at the hotel They do the best they can to make sure you are comfortable. The room I stayed in had a small issue and they apologized and had us moved to another room. They were very nice about it and I would definitely come again. Also the food is booommmmbbbb! Delicious!

Excellent in all BUT dinning. Food was substandard and cold on arrival to room. Breakfast is $20 per person and they charge for coffee excluding room coffee. They have a captive clientele due to proximity to airport. Guess it would be great if on expense account.😕

Ok, clean and confortable but the room service dining is not working

Very clean, comfortable room, good air conditioning, very quiet, even close to airport. Good breakfast and restaurant.

Hotel rooms were fine, bright, clean. The property listed a restaurant on its website - however it’s just a bar with self serve tables and a very limited bar menu - no service, crowded, dirty tables. Arriving late we were hoping to have dinner there but instead walked to the Renaissance. Check in was easy and hosts were friendly and helpful.

Not a lot of option within the hotel for dinning or even have a cup of coffee. Other than that, convenient (near the airport)

The hotel was very modern and clean. It was convenient that a restaurant was on site. The menu was limited, but the food was good.