Name: Tru by Hilton Duluth Mall Area
Address: 503 Clearwood Drive, Duluth Heights, Duluth, Minnesota, United States of America, Duluth, St. Louis County, US
Price range: $139–$299 per night
Rating: 8.78

What guests think

Across recent stays at Tru by Hilton Duluth Mall Area, guests consistently praise the clean, modern spaces, friendly staff, and convenient location near shopping, while noting compact rooms, mixed breakfast quality, occasional noise, and sporadic service lapses.

The lobby's game-filled common areas and pool table are a hit, while the pool is small and there's no hot tub; parking is usually easy but entrance signage and the access road can be confusing. Rooms follow a minimalist design with limited storage and often lack in-room coffee makers or microwaves; bed and pillow comfort varies and some guests report thin walls or traffic noise. Breakfast is generally enjoyed but can feel repetitive, with occasional stock shortages or equipment issues. Expect a modern, social stay with lively common spaces and some trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Lively lobby with games and a pool table is widely appreciated; the small pool is serviceable but there is no hot tub. Parking is generally easy though sometimes limited, and access/signage to the entrance can be confusing.

Related guest reviews

8

Kylee

Aug 7, 2025

·

Stayed 1 night

The room was great and the staff was great. Only thing that wasn't my favorite was the pool. Feels very claustrophobic and no hot tub.

10

Brittany

Sep 1, 2025

·

Stayed 2 nights

It was close to restaurants and shops. The pool and pool table was a nice touch. Breakfast was chaotic, with options fluctuating with availability. Pool was a little small but worked for kids. Bedding was decent, room was clean. Staff were available and friendly.

10

Suzanne

Jul 26, 2025

·

Stayed 3 nights

The lobby was large and had lots of sitting areas. It had a pool table and looked very modern.

10

John

Dec 28, 2022

·

Stayed 1 night

Everything was great. Only thing is it could use more parking.

10

Lisa

Oct 29, 2024

·

Stayed 1 night

Has an added bonus of a pool table!

8

Rose

Aug 14, 2025

·

Stayed 2 nights

Great options nearby for dining. Wish it would have a hot tub.

10

Snezana

Aug 29, 2025

·

Stayed 2 nights

We stayed as a family in this hotel and really appreciated the common area with various family friendly board games. It was also very clean and our kiddo loved the pool.

10

Patricia

Jan 17, 2023

·

Stayed 19,373 nights

I would recommend getting better signage at the corner where you turn to get into the property! Easy to miss it! Otherwise beautiful property - great location - very friendly staff!

10

Kari

Apr 8, 2024

·

Stayed 2 nights

This property is up near Miller Hill Mall and there is everything you’ll need there. It’s a quick easy drive down to Canal Park. The hotel is very nice and a reasonable price. The breakfast was great. The staff was always very friendly. The pool is small, but there’s a nice couch to relax in by the pool. Everything was nice and clean and seems like a newer hotel.

10

Brittany

Apr 23, 2023

·

Stayed 1 night

Room was immaculate. Staff was kind and helpful at all times. They have an amazing saltwater pool and 24/7 gym. Nicest hotel I have been at in years. Would absolutely stay again and recommend to anyone looking for a hotel.

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Cleanliness

Many guests find the property very clean, but recurring issues include dirty showers or towels, dust in hard-to-reach areas, and empty or broken soap dispensers. Housekeeping consistency and small maintenance details can be uneven.

Related guest reviews

8

BRIGID

Sep 14, 2025

·

Stayed 1 night

Our room was nice but under the beds was very dusty and dirty and shower could of used a good upgrade

6

David

Sep 1, 2025

·

Stayed 2 nights

Upon arrival into our room, there was no power, the lights did not work and the staff had to use the circuit breaker to get the outlets and lights to work. This happend twice during our stay. There was hair that was not ours in our bathroom shower and walls. Breakfast was okay, not much variety.

10

Scott

Nov 27, 2025

·

Stayed 2 nights

The room was very clean and well stocked. Only complaint I might have was the bed pillows. Folded mine in half in order to use it. Will stay and recommend this hotel. Served a nice and excellent little breakfast.

6

Joey

Dec 21, 2025

·

Stayed 1 night

Pleasant staff, easy check-in. Very quiet rooms. There was a traveling hockey team there and we didn’t even hear them overnight at all, which was great. Our room’s shower was dirty (lots of hair on the walls, pink soap scum). We informed the staff and asked them to clean it… and were told they would clean it after we checked out! Wild choice.

10

Jeremy

Nov 16, 2025

·

Stayed 2 nights

Clean hotel, clean room!

4

Jennifer

Oct 5, 2025

·

Stayed 1 night

When I checked in, I walked up to the desk and said “Hello” with a smile. The Front desk gentleman said “last name?”. I said again “Hi” with a smile. He said “last name?” in a frustrated tone. When I got My key and went to the room, there were two used/dirty towels in the bathroom. A washcloth in the shower and a hand towel on the vanity. Otherwise it was a nice room.

6

Amy

Jan 16, 2025

·

Stayed 1 night

Waited 10 min at desk for check in- staff not available. The man in front of me complained he was put in a dirty room, bed obviously slept in with hair on pillows. Our check in/ check out was easy. Things looked clean except floor. Lots of visible dirt around all edges. Bathroom tile off and leaning against the tub. Handicap accessible room- good size, especially bathroom. Lots of hand rails and nice tub bench.

10

Michele

Nov 27, 2025

·

Stayed 2 nights

Everyone was nice, it was clean and inviting

8

Jessie

Oct 6, 2024

·

Stayed 2 nights

The staff members were very nice and helpful! The room was clean and the breakfast options were ok. Our hand soap and body wash dispensers were both empty when we checked in and then when staff came to refill them the hand soap dispenser fell off the wall. Good for a budget hotel overall.

6

Derek

Dec 25, 2023

·

Stayed 2 nights

Nice, newer property. The staff was attentive and quickly responded. They offer the ability to text with the front desk which provided quick responses vs calling. Breakfast was decent, although the weekday food was better then the weekend. The room was clean overall but had several areas they clearly didn't check or clean very ofter. A few crumbs on a chair, some smearing on the back of the bathroom door and the bathroom fan vent looked like it had never been cleaned. We would stay here again but a little more attention to cleaning details would go a long way

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Rooms

Rooms are modern and minimalist, often compact with limited storage and no in-room coffee makers or microwaves. Comfort and quiet vary: some report firm beds and thin walls or traffic noise, while others find rooms quiet and restful.

Related guest reviews

8

Roger

Jan 21, 2025

·

Stayed 1 night

Very clean and modern. Nice common areas and staff. Terrible bed - hard and cheap. No coffee maker or microwave in the room is another minus. Desk is small in king room. Fix these and you’ll be 5 stars for me. Bathroom very clean and spacious.

4

Juanette

Sep 9, 2025

·

Stayed 4 nights

I only stayed in the hotel for one night. I was so uncomfortable because the bed was impossible. Felt like I was paying for a nice hotel but got a motel 6.

8

Alberto

Dec 26, 2023

·

Stayed 1 night

The soap and conditioner dispensers inside the shower were empty. It’s frustrating that you are all wet and to find out that there’s no soap. Also no internet connection all night.

4

Star

Nov 14, 2025

·

Stayed 2 nights

The space, when I called and asked, was a lot smaller than I presumed. No room to get around each other in room, and all the desks and stuff planted stationary, made it impossible to set up the air mattress I was told to bring. So we had to go buy a cot for an extra 60 bucks, we didn't intend on spending. I get the minimalism and work space feel, but for the money paid for what I received , I felt unsatisfied . As I believe any family would, I believe. The staff was at least courteous and apologetic. Maybe Hilton tech savvy inn would be a more idealistic name, so people know

8

Jodie

Dec 10, 2022

·

Stayed 1 night

The only issue we had was that traffic noise was loud and hvac was loud when it would come on. We are light sleepers.

8

Terri

Jan 20, 2023

·

Stayed 4 nights

No dresser, barely a closet, no coffee maker nor microwave in the room. Location was convenient & room was clean. Not my style of room (too minimalistic) but if that’s what you’re into, it was fine. Bed was not the greatest but pillows were. Walls very thin & no carpeting meant melted snow/slush all over the floor. My first stay at a Tru. Overall ok but I personally won’t go to another one.

8

Diana

Jun 5, 2024

·

Stayed 1 night

Reasonably priced but still Hilton quality. A small room but has everything you need.

6

Chi

Dec 15, 2024

·

Stayed 1 night

New building, good bed. The wall is kind of thin, we can hear all the foot steps from people above me.

8

Shanna

Nov 22, 2024

·

Stayed 2 nights

The hotel is newer, so the facilities feel cleaner and fresher than older hotels. The bathrooms were very clean. The room itself is pretty small, and that only stands out to me because of how little storage there is. I generally like to unpack when I travel, but there was only a small hanging area and no closet or even room to just stash your empty suitcase. The staff was very friendly! I would stay again, but I’d be prepared on how much unpacking I could do!

4

Patricia

Dec 6, 2025

·

Stayed 1 night

This hotel was so loud, constant doors slamming, stomping from the floor above. It was very hard to sleep or get comfortable. I will not stay at this facility again.

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Service

Staff are widely described as friendly, helpful, and accommodating. A few reviews cite delays or unprofessional front-desk behavior and limited control of noisy groups.

Related guest reviews

10

Jason

Nov 5, 2025

·

Stayed 1 night

The staff here is incredibly friendly and helpful. They were very accommodating when I needed a late check out. Very clean rooms and a good breakfast.

10

Fortunato

Sep 23, 2025

·

Stayed 1 night

Fairly new hotel. Waited at front desk 10-11 minutes to check out. Attendant nowhere in sight.

10

Raven

Aug 31, 2025

·

Stayed 2 nights

Our first night was amazing! We all slept well, we were on the third floor!! The last two nights of our stay were rough with the college teams there and the issues with our keys. However the staff was very accommodating and made us as comfy as possible! Overall they were amazing! Kathryn was a gem! Along with the housekeeping staff and the male manager! Excellent stay overall!

10

Wafa

Jul 5, 2024

·

Stayed 1 night

Front desk staff were absolutely great. Room was clean and everything was great. Will stay here again.

8

Cynthia

Jun 3, 2025

·

Stayed 1 night

Wondering where the previous front desk staff are. Typically we are greeted pleasantly and someone is actually at the desk. Not this time. We waited for someone to appear as did the next family behind us and felt as if we were an inconvenience. But as usual the room was clean, quiet and comfortable. Bring back the pleasant team.

2

Jessica

Feb 11, 2024

·

Stayed 3 nights

Hockey parents partying in lobby until 2am while kids under 10yrs old ran the hotel. On 3 floors. Not just one. When complained, the front desk said their was nothing they could do about it. That they can’t ask the parents to parent their children. Two night of no sleep. Kids running up and down hallways, jumping off furniture, yelling. Front desk said that this just come with the territory when hockey families stay. That they are just bad parents and we had to live with it. It was so out of control. We have never in 10 years of traveling dealt with anything this bad and the hotels staff’s lack of help to manage the situation. The lobby looked like a daycare most of the time. In addition to this, our room was still dirty when we checked in. I cleaned out the fridge and brought the food to front desk, cleaned the dirty shower out, and after waiting patiently til day 2 for cleaning people to refill the empty soap bottles in the shower, had to go down and get it myself. And beds are rock hard. Also watched the breakfast lady, using her hands, scoop the sausages in handfuls into the pan and used her hands to refill the egg omelettes. Just gross. So needless to say, this place was awful. First time at a Tru Hotel and worst experience to date! Oh and your pancake machine is junk!!

10

Sookyong

Oct 10, 2023

·

Stayed 1 night

The hotel was nice and clean. Had everything I was expecting. The lobby was very nice and breakfast was good. Especially Jason at the front desk/lobby was super friendly and helpful!! Would highly recommend.

8

Chelsey

Sep 30, 2025

·

Stayed 1 night

Hotel is in great shape and very clean. Had no issues with the stay itself. However, upon check-in, we arrived at 7 PM and sat there for 15 minutes while the employee was on her smoke break in the front of the building. There ended up being a total of six people waiting for assistance by the time she returned. She completely stunk of smoke and was quite unprofessional in comparison to Hilton standards. This could’ve been due to being short staffed, there was really no explanation offered just that she was on her smoke break. We then later saw her after we came back from dinner, we exited the elevator, up on the third floor, and she rudely intervened in our quiet conversation, saying how she was a bad mom and again we felt she was completely rude and inappropriate. Maybe professionalism etiquette training? Thankfully we did not need any additional service or help.

10

Shannon

May 27, 2025

·

Stayed 1 night

Front desk staff were excellent. Super friendly and helpful. Coffee station was great and breakfast was good.

10

MARY

Aug 6, 2025

·

Stayed 1 night

Great staff.

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AI-generated summary based on recent guest reviews

Location

Convenient base near Miller Hill Mall and restaurants, with a short drive to downtown/Canal Park. Several guests found the entrance signage and access road confusing or rough, though many felt the area was safe and practical.

Related guest reviews

8

Kirk

Nov 24, 2025

·

Stayed 1 night

Nice location.

10

Brenda

Mar 26, 2023

·

Stayed 2 nights

Very clean and convenient to everything.

10

Dale

Apr 21, 2024

·

Stayed 2 nights

Road going into the hotel needs work.

10

Kyna

Sep 13, 2025

·

Stayed 2 nights

The hotel was in a nice location.

10

joyce

Aug 18, 2025

·

Stayed 1 night

Always love Tru. This was no exception. It was great. Super location

8

Kirk

Apr 22, 2024

·

Stayed 2 nights

Nice location and the hard wood floors were nice to see. Often times even the best of hotels have dirty carpets. Hardwood was clean and the room smelled fresh. Really would like to see an electric car charger or options to a wall plug in. People who own electric cars are more likely to book a hotel with car charging. Worth the investment to put a couple in.

10

Patricia

Jan 17, 2023

·

Stayed 19,373 nights

I would recommend getting better signage at the corner where you turn to get into the property! Easy to miss it! Otherwise beautiful property - great location - very friendly staff!

10

Kari

Apr 8, 2024

·

Stayed 2 nights

This property is up near Miller Hill Mall and there is everything you’ll need there. It’s a quick easy drive down to Canal Park. The hotel is very nice and a reasonable price. The breakfast was great. The staff was always very friendly. The pool is small, but there’s a nice couch to relax in by the pool. Everything was nice and clean and seems like a newer hotel.

10

Lowell

Feb 3, 2023

·

Stayed 1 night

Signage was poor...difficult to locate.

8

Lawrence

Sep 25, 2025

·

Stayed 1 night

Convenient location. Nice room.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised as good with decent variety, but multiple reviews report repetitive options, items running out, or equipment issues. Overall quality ranges from great to just okay.

Related guest reviews

10

Taylor

Oct 5, 2025

·

Stayed 1 night

Our stay was good. Room was comfy and ready upon arrival. Staff were friendly and helpful. Easy to find parking. Breakfast was ok more options would be nicer.

10

Anthony

Feb 24, 2025

·

Stayed 2 nights

Great hotel. Very quiet. Hotel is in great condition as it is newer. Hotel was very clean. Lots of parking. Great breakfast with lots of options. Lavazza coffee is amazing!

10

Joseph

Apr 7, 2024

·

Stayed 1 night

Great breakfast.

10

Lily

May 19, 2025

·

Stayed 1 night

the rooms were so great, and the breakfast was amazing.

4

Adria

Sep 15, 2024

·

Stayed 1 night

The room was super humid, we felt sticky while trying to sleep, and when I put my Birkenstocks back on in the morning, they were wet & sticky from the humidity of the room. Air conditioning did not help. Also, the breakfast was very disappointing.

6

Armando

Nov 9, 2025

·

Stayed 3 nights

I’m staying for three nights and the Breakfast same for 3 days,

4

Robert

Aug 3, 2025

·

Stayed 7 nights

2nd visit. This time breakfast was disappointing. No OJ for several days, yogurt machine empty on three AM occasions, bread and bagels were old or the storage case made them smell, several times no plain black tea bags. Oatmeal was good and eggs, meat manageable. Staff was great and tried hard to fix issues. Supply chain seemed to be the issue. Watched hostess reload the pint milk cartons and she had to look at each one for expiration dates. Staff was great but believe management needs a reboot to adequately support them. Staff and desk clerk had to fold pool towels in the dining area one night. My first visit was very nice but there are some issues now.

10

Jennifer

Jul 5, 2024

·

Stayed 2 nights

Wonderful breakfast!!

10

Kara

Aug 25, 2024

·

Stayed 2 nights

The public area is very inviting with a pool table, mural and board games. Both of the mornings we had continental breakfast it was very good, especially for a hotel breakfast. The pool was clean and our kiddo enjoyed. The rooms are spacious and clean. It is a well thought layout with a lot of pugs and USB ports for all your devices. We were very impressed and enjoyed our stay.

8

Vijay

Jan 2, 2023

·

Stayed 19,354 nights

Breakfast was really cheap and low quality.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$126
February	$121
March	$112
April	$122
May	$137
June	$182
July	$191
August	$180
September	$167
October	$170
November	$127
December	$130

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $217	17 $217	18	19 $291
20 $159	21 $165	22 $178	23	24 $197	25 $251	26 $281
27 $155	28 $160	29 $161	30 $170

Su	Mo	Tu	We	Th	Fr	Sa
				1 $189	2 $282	3
4 $161	5 $184	6 $235	7	8 $202	9 $252	10 $282
11 $186	12 $159	13 $159	14 $195	15 $299	16	17
18 $223	19 $160	20 $160	21 $162	22 $161	23 $215	24 $214
25 $139	26 $161	27 $160	28 $160	29 $160	30 $216	31 $222

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Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Hearing)

Room, 1 King Bed

Room, 2 Queen Beds, Mobility Accessible

Room, 2 Queen Beds

Room, 1 King Bed, Accessible

Room, 1 King Bed, Hearing Accessible

Room, 2 Queen Beds, Hearing Accessible

Guest reviews

Fabulous

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Tru by Hilton Duluth Mall Area

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