Hotel Centro Sonoma Wine Country, Tapestry Collection Hilton

Their cleaning products they used in the hallway were very strong smelling and gave me a headache

This was our 3rd-time stay at this hotel. Overall, the facilities are great, particularly the microwaves on each floor just where the ice makers are. Our stay was marred by a not-so-minor snag involving booking via Hotels.com. I booked a "mobility room" with 2 queen beds because of a disability. The receptionist tried to give us a "regular room," but I insisted that I specifically booked a "mobility room." He informed me that Hotels.com "overbooked" the "mobility room." I protested that their hotel should be aware of this and that they should be checking all their bookings - we booked the room 10 days before our stay. It took almost half an hour to sort things out, but we eventually - and rightfully so- got the "mobility room" on the 3rd floor. However, it only has a king-size bed and a pull-out sofa bed in the room's foyer. The main differences between the regular rooms and the mobility room are: The bathroom in the mobility room is more spacious and has a low-side tub, while in the regular rooms, there are no bathtubs-only shower stalls. There's another LED TV in the area where the pull-out sofa bed is located. Better layout and roomier than regular rooms. Complaints: #1. Since "mobility rooms" are designed for people with disabilities, the bathroom lacked grab bars, particularly to get in and out of the bathtub. #2. The water pressure on the bathroom sink is very low. Overall, the entire place is relatively new, clean, and well-maintained. 4.5 of 5 stars.

Rooms are clean, safe, plenty of parking, and staff was kind.

Basically pretty good! Staff is wonderful. Louisa at the bar is excellent! It rained cats dogs and when we were there so getting to lobby was always a run from parking lot. Charged $8 a day to park. Seemed weird...its not San Fransico. Its behind a Costco! Art work in hotel is pretty bad, maybe just a personal opinion, but odd choices. Otherwise good location and clean!

It was amazing! The room was very clean and the bed was so comfy! The staff were incredibly friendly and accommodating! We enjoyed spending time at the bar, my fiance and I, and had great conversations with JJ, Ryan, and our bartender (Laurie, I think) who was so sweet and hard working! Also, the food is great too! We enjoyed the chicken wings and the burger! Thank you for making our stay relaxing and pleasant!