Valhalla Residences by Biwa

Name: Valhalla Residences by Biwa
Address: C. Lirio Mz 20 Lt 21 esq. C Palma, Tulum, Quintana Roo, Mexico, Tulum, Quintana Roo, MX
Price range: $43–$56 per night
Rating: 9.7

From

$59

/ night

Valhalla Residences by Biwa - View from room

Select dates to see prices and availability

From

$59

/ night

About this property

Be sure to enjoy recreational amenities including an outdoor pool and bicycles to rent. Additional features at this aparthotel include complimentary wireless internet access, tour/ticket assistance, and barbecue grills. Getting to the surf ...

Parking
Airport shuttle
Hot Tub / Jacuzzi
Swimming pool
Non-Smoking Rooms
Safe-Deposit Box

Show all

Location

C. Lirio Mz 20 Lt 21 esq. C Palma, Tulum, Quintana Roo, Mexico

Hospital de Tulum (1.4 miles)

Dos Aguas Park (1.5 miles)

Holistika Art Walk (1.6 miles)

Cenote Calavera (1.7 miles)

Temple of Doom (1.7 miles)

Cenote Cristal (2.5 miles)

More location info

Room options

Classic Apartment, 1 King Bed with Sofa Bed

Room details

1 King Bed

and

1 Sofa Bed

Sleeps 2

861 ft²

Balcony

Separate Dining Area

Air Conditioning

Wi-Fi (Free)

Kitchen

Luxury Penthouse, 2 Bedrooms

Room details

2 King Beds

and

1 Sofa Bed

Sleeps 5

2153 ft²

Balcony

Separate Dining Area

Air Conditioning

Wi-Fi (Free)

Kitchen

Family Apartment, 2 Bedrooms, Balcony, Garden View

Room details

1 King Bed

2 Twin Beds

, and

1 Sofa Bed

Sleeps 4

1346 ft²

Balcony

Balcony or Terrace

Air Conditioning

Wi-Fi (Free)

Kitchen

Superior Apartment, 2 Bedrooms, Pool View

Room details

2 King Beds

and

1 Sofa Bed

Sleeps 5

1346 ft²

Separate Dining Area

Air Conditioning

Wi-Fi (Free)

Kitchen

Guest reviews of Valhalla Residences by Biwa

9.7

Exceptional

Based on 130 verified reviews

Facilities

9.2

Cleanliness

9.8

Service

Rita

Apr 30, 2026

Stayed 1 night

Absolutely perfect! Kids loved the pool too

Huy

Apr 5, 2026

Stayed 1 night

reception was there during check-in, very nice and helpful. everything was fast and convenience. the place itself is very safe and quite. if driving, there's a gate check-in - need to let them know it's an hotel stay for them to let pass. would stay here again next time in tulum. Parking available onsite which is nice

Joseph

Feb 1, 2026

Stayed 6 nights

A delightful gem in a quiet, residential neighborhood. Very clean. Modern. Well equipped kitchens. Friendly and helpful staff on site during business hours. A little confusing to find on the first try. It is an apartment complex in a gated neighborhood that has been converted into an apartment hotel. A little confusing to find on the first try. The address will get you really close on Google or Apple maps. Great for people who rent a car and want to cook some of thier own meals. Nearest grocery store is more than a mile away. 2 miles from the central commercial area and 5 miles from the beach. A great option for people who want to 'freestyle' their time in Tulum away from the hotel zone. It was easy for us, we both speak Spanish and are comfortable driving around town.

Kelly

Jun 7, 2025

Stayed 2 nights

Quiet and in a guarded area. Clean. Staff was friendly. Beds are hard. No coffee etc.

Larry

Feb 22, 2025

Stayed 11 nights

It was a great place, safe location, easy access 25/7, not too far from Centro Tulum, a car rental was ideal for us, as we had the opportunity to visit many Tulum gems around the area, Host was was so gracious, in helping with day to day things, and overall was a very stress free place to stay, a cab ride not too bad, but weekly car rental was great to go to ruins, cenote, and beach daily, and made the trip. Very clean and friendly place.

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 20:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about Valhalla Residences by Biwa

Is parking available at the property?

Yes, free self-parking is available on-site, but it is limited.

Are pets allowed at the property?

No pets are allowed, including service animals.

What are the check-in and check-out times?

Check-in is from 15:00 to 20:00, and check-out is at 12:00. Early or late check-in/check-out may be available for a fee, and guests should contact the property in advance to request it.

Is there an airport shuttle service available?

Yes, a roundtrip airport shuttle is available for a surcharge of MXN 4400 per vehicle, accommodating up to four passengers. Guests must contact the property with arrival details to arrange the transfer.

What accessibility features does the property offer?

The property has limited wheelchair accessibility, including an elevator and step-free entrances. However, specific details about accessible rooms and facilities are not provided.

Where is the property located in relation to key landmarks?

The property is located in Tulum, within a 10-minute drive of Cenote Calavera and Gran Cenote. It is approximately 3.9 miles from Tulum Mayan Ruins and Playa Ruinas. Public transport options may be available nearby.

Does the property have a swimming pool?

Yes, there is an outdoor heated pool available. The pool is seasonal and operational hours are not specified.

What are the policies for guests staying with children?

Children are welcome at the property. There is no charge for children under 12 years of age, but rollaway or extra beds are not available.

What are the policies regarding extra beds and cribs?

The property offers free cribs on request. However, rollaway or extra beds are not available.

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Prices for upcoming dates

September 2026

October 2026

Su	Mo	Tu	We	Th	Fr	Sa
				1 $45	2 $50	3 $43
4 $51	5 $43	6 $50	7 $51	8 $51	9 $50	10 $56
11 $43	12 $51	13 $43	14 $45	15 $43	16 $50	17 $50
18 $50	19 $52	20 $51	21 $44	22 $56	23 $44	24 $50
25 $43	26 $52	27 $44	28 $45	29 $43	30 $56	31 $43

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There is no front desk at this property. The check-in location differs from the property location. Check-in location: [Avenida Satélite Norte, Centro, 77760 Tulum, Q.R.]. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.

Check-in must be done by someone who is at least 18 years old.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
No pets and no service animals are allowed at this property.
The property is professionally cleaned.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Airport shuttle fee: MXN 4400 per vehicle (roundtrip, maximum occupancy 4)
Late check-out is available for a fee (subject to availability)
Housekeeping is available for an additional fee and varies based on unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.