Name: Hampton Inn & Suites by Hilton Edmonton St. Albert
Address: 585 Mistatim Way NW, Northwest Edmonton, Edmonton, Canada, Edmonton, Alberta, CA
Price range: $93–$198 per night
Rating: 9

What guests think

Travellers consistently highlight Hampton Inn & Suites by Hilton Edmonton St. Albert for friendly, accommodating staff; very clean, spacious modern rooms; a convenient, quiet location near dining; and family-friendly amenities including a pool, hot tub, gym, and solid complimentary breakfast.

Guests appreciate large suites, ample parking, a fenced pet area, and a lobby coffee/tea station. Drawbacks mentioned include occasional housekeeping lapses (e.g., unstocked toiletries or stained linens), intermittent maintenance issues, slippery or chilly pool conditions, and some noise or check-in hiccups, particularly when booked via third parties. Overall, expect a well-run, modern mid-range stay suited to families and short visits.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool, large hot tub, and a well equipped gym draw frequent praise; guests also like the lobby coffee/tea station, free parking, and the fenced dog area. Some report a cold or very slippery pool, strong chlorine, or occasional hot tub outages.

Related guest reviews

10

shelene

May 19, 2024

·

Stayed 2 nights

Hot tub out of order and pool too cold. Kids very bummed. Otherwise, room was clean and large. Staff were great.

10

Janine

Jan 18, 2026

·

Stayed 2 nights

Fantastic value...huge rooms, great free breakfast, longest hours for the pool/hot tub (11p.m.), phenomenonal staff; from check in to check out.

8

Lauritz

May 2, 2025

·

Stayed 2 nights

Staff were very friendly…breakfast was well presented and prepared. Our room was very clean and quiet. Only a couple of issues: 1. the cleaning staff held the rear elevator door open while they were chatting with other staff, not allowing the elevator to proceed to our floor (we were on a deadline). If they needed to discuss issues, it would be prudent to allow the paying customer to continue in the elevator and staff could catch the next trip up. 2. The ceramic tile in the pool area is EXTREMELY slippery when wet. Advisable to find some sort of shoe to wear in the pool area and even then, go very carefully. There is absolutely no traction when wet and the kids fell multiple times, despite our efforts.

10

Rubie

Nov 22, 2025

·

Stayed 1 night

Staff went above and beyond for me and my family, especially Jess! Thank you so much! He accommodated us and provided everything we could possibly need. Very clean and pool and hot tub are big and awesome!

8

Kaila

Jul 24, 2025

·

Stayed 1 night

Property was great. Clean room, pool, gym, free breakfast, free parking. Convenient location. Rooms have tv, microwave, mini fridge and my personal fav, lots of hooks to hang wet bathing suits. Beds however are not comfortable.

10

Jessica

Apr 21, 2025

·

Stayed 3 nights

The gym facility is fantastic. One of the better ones than other hotels. Pool and hot tub is nice. Definitely a family hotel as this is the second time ive stayed here over a long weekend and always lots of kids. Breakfast is the morning is nice. Didnt use this time around but always good options for a quick bite.

10

Lucy

Jul 31, 2023

·

Stayed 3 nights

Pool, spa and workout area were absolutely top notch! Peloton bike and free weights up to 45 lbs completed an amazing 2 room workout area!

10

Marie-Claude

Jun 22, 2025

·

Stayed 6 nights

Spacious room, very comfortable Good breakfast in the morning. Little extras, like a dog little area at the back, coffee and teas at all time, cutlery and plates available as well. I use the gym and was well equipped.

10

Teresa

Sep 16, 2024

·

Stayed 5 nights

We were so very happy with our stay. They were extremely accommodating in our very late check in, and very early check out. Good free hot and cold contintental breakfast. They have a fenced off area for dogs. Will definitely stay here again.

10

Joseph

Oct 13, 2025

·

Stayed 5 nights

The upkeep of the pool and hot tub was top notch

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Cleanliness

Most reviews describe the hotel as very clean, including rooms and common areas. A few note housekeeping lapses such as unstocked toiletries or stained linens, and there are a couple of reports of bedbug concerns.

Related guest reviews

6

Melissa

Dec 4, 2025

·

Stayed 1 night

The stay was good but they put us in room 224 and I found bed bug traps under the bed so I called downstairs and they gave us another room but tried to say they have those traps in every room but I’ve stayed there multiple times and have never found any before. (I always thoroughly check beds before settling in) Was a weird experience.

10

Leslie

Mar 10, 2026

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Stayed 2 nights

It was quiet. Room was clean. Comfortable stay

6

Nazifa

Nov 11, 2024

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Stayed 1 night

For the most part is was an ok stay. But the room was extremely dirty. The bed sheets had hair on it and other items on the sheets...like stains...it looked like it was unwashed. Floor was dirty.

2

Kim

May 23, 2024

·

Stayed 3 nights

My daughter and I stayed there for her volleyball nationals. The morning we were checking out I found a bedbug in my bed. I placed it in a Ziploc bag and immediately notified the front desk. I was told the manager wasn't in but she'd get back to me. She did end up phoning stating that because I booked through hotels.com she couldn't issue me a refund but she would call them to see what they could do. She also said that she contacted Orkin to come and assess if there was an "issue" and would connect with me over the weekend. It's now Thursday and I have had zero communication or updates or refund. You could tell someone would come into the room while we were out during to day because the bedding wasn't made but it was spread over the bed and things were moved around however nothing was ever replaced like towels or toiletries so I'm. It sure why they were in there in the first place. My experience has been terrible. Not to mention the time, effort, and stress of trying to do my due diligence of not infecting my house with bedbugs now.

10

Chad

Nov 10, 2025

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Stayed 1 night

Great stay, the hotel was so clean and the breakfast was fantastic. Impressed.

10

Christie

Nov 6, 2025

·

Stayed 2 nights

room is always incredibly clean , staff very friendly breakfast is good and the pool is small but great - excellent large hot tub - i always stay here when im in the city and have never had an issue!

8

Mike

Jul 29, 2025

·

Stayed 1 night

Staff was friendly. Room was clean. The areas in and around the hotel were clean and organized. The only thing that could have been better was the shampoos and shower gels were empty in the shower. Things in the room weren’t stocked well. Like the coffee and bathroom towels. Other then these things, it was a good experience and I would book a room again in the future.

10

Dale

Jan 16, 2026

·

Stayed 1 night

Very clean. Staff very helpful

10

Melvin

Feb 19, 2025

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Stayed 1 night

Staff were very friendly. Quick check in. Breakfast was good. The only problem we encounter is the duvet or blanket have a yellow stain on it. Hope they will not put the duvet or any bedsheet cover if theres a stain.But overall is good.

6

Marlenne

Aug 11, 2023

·

Stayed 1 night

Musty hotel smell

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Rooms

Rooms are modern, very spacious and comfortable, with suites well suited to families. Some guests mention privacy limits from sliding bathroom doors, occasional noise from other rooms, and sporadic in room issues like weak fridges or AC, broken appliances, or sparse seating.

Related guest reviews

6

Tahir

Oct 3, 2024

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Stayed 1 night

Staff was excellent!!! But washroom is weird when took shower all water spilled out of the tub made a huge mess and soaked my clothes they were hanging over a low hanger Felt disgusting and had wipe the water from the floor towel. Also window was right above the portico and it was dirty due to rain and ice water and that made the view very unpleasant :-(

10

GERRY

Dec 9, 2024

·

Stayed 3 nights

Very spacious and beautiful room. Very comfortable beds. Will be staying there again.

6

Travis

Aug 7, 2024

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Stayed 16 nights

I expected better out of a Hilton. Dated tv with bare minimum channels. Mini fridge barely worked and a/c didnt really work well either..wouldnt cool below 25°. Wifi wouldnt let me look up xbox for netflix or anything either. The breakfast and bed was great though.

10

Adrienne

Dec 9, 2024

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Stayed 2 nights

Very huge room.

4

THUY

Jun 19, 2024

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Stayed 1 night

After reading others’ reviews raving about this place I decided to stay here. Stayed in room 415 wheelchair accessible since it was the only room available. At 6 AM people steps stomping upstairs sounding like elephant over our head. Could not sleep. Very disappointed. Never had such an experience like that before. Will not come back here again. It’s not management’s fault but I don’t know if others have the same issues in other rooms.

4

Darwin

Feb 21, 2024

·

Stayed 2 nights

We stayed room 206, Feb 17-19, 2024 Microwave not working Coffee maker not working Key cards not working properly

8

Kaila

Jul 24, 2025

·

Stayed 1 night

Property was great. Clean room, pool, gym, free breakfast, free parking. Convenient location. Rooms have tv, microwave, mini fridge and my personal fav, lots of hooks to hang wet bathing suits. Beds however are not comfortable.

10

Robbert

Sep 29, 2023

·

Stayed 3 nights

We had a great visit. We were surprised to find that the room didn’t have a comfy chair. This was a problem because we like to sit in a chair and read. I asked the front desk if they could help out and they came through in spades! Emma took care of business way beyond what we expected. Nice breakfast and great facilities.

6

Hanaa

Sep 28, 2025

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Stayed 2 nights

Love this hotel! It’s just perfect for my family but this time we were on the third floor and the room On top of our room had kids and didn’t let us sleep

6

Lloyd

Feb 11, 2025

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Stayed 1 night

Sliding door only in bathroom, no lock, no bathroom fan, three inch gap on each side of the door. No free wifi unless you signup online for loyalty plan, otherwise $5/day.

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Service

Service is frequently praised as exceptionally friendly, helpful, and responsive, with staff often going above and beyond and resolving issues quickly. A few guests reported check-in delays or friction—often tied to third-party bookings—and isolated rudeness from night staff.

Related guest reviews

8

Elaine

Sep 9, 2024

·

Stayed 1 night

There was a disconnect between the Expedia pre paid room and the check in who claimed they couldn’t do a check in as they hadn’t received payment. Took a long time to sort.

10

Karlie

May 17, 2025

·

Stayed 2 nights

We absolutely loved this hotel, it exceeded any expectations we had before getting there. I highly recommend staying at this hotel, the staff were so friendly. Actually, I have never stayed at a hotel where the staff were this friendly before, we absolutely felt welcomed, and everyone went above and beyond, and I mean every single person who worked there.

10

Amie

Nov 8, 2024

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Stayed 1 night

Front desk staff were friendly and check in was quick and easy. I had reached out to them before check in and they were quick to respond and accommodating. The room was excellent - spacious and clean with lots of outlets and storage - even a night light in the bathroom, which was a nice touch, and appreciated. Will definitely return when I am in Edmonton next.

10

kelly

Jun 12, 2024

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Stayed 2 nights

The absolute best hotel I have ever been to and I have been to a lot, I can’t stop telling people how amazing the staff were and went way above and beyond to help especially the day I had was terrible, Rob was exceptional and was the best , he helped and fixed an error with Expedia and deserves something , also Allan, Jess helped us with check in and worked hard as well with Expedia error, kept checking to see we were good, on the kitchen for breakfast was Adora who was extremely helpful and waited for me to make fresh toast for my daughter and just so so caring, the housekeeping lady Victoria V let our room last so we could stay past checkout because we couldn’t leave til 2:30 when my husband was done his work and came to get us, Rob also asked for late checkout and ladies on front desk Nyza and Ana approved another 30 minutes , it was overall the best place and would recommend to stay and hopefully the other hotels under this company have staff like this, we will be back and thank you again Kelly Marsman

10

George

Dec 8, 2023

·

Stayed 1 night

Allen at the front desk should be cloned and be sent to every hotel. Amazing!!

4

Alex

Sep 4, 2023

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Stayed 2 nights

Was told check-in was at 3:00 pm, tried to check in around 3:30. They told us the room was not ready that it would be about 15 minute wait. We were able to access our room at 4:30.

10

Rubie

Nov 22, 2025

·

Stayed 1 night

Staff went above and beyond for me and my family, especially Jess! Thank you so much! He accommodated us and provided everything we could possibly need. Very clean and pool and hot tub are big and awesome!

4

Jamie

Jun 25, 2025

·

Stayed 2 nights

I’ve stayed at many hotels—including other Hiltons—and I’ve never experienced not being able to charge snacks or drinks to my room. After attending a hockey game, we got back to our suite around 11:30 p.m. and realized there was no bottled water provided. (For the record, I find Edmonton tap water pretty unpleasant.) Not only was there no water in the room—when I went downstairs to buy some, I was told I had to pay for it on the spot, despite the fact that my credit card was already on file for the room. That was frustrating enough, but when I returned with my card (which requires a PIN), the staff still wouldn’t let me purchase the water because I didn’t also bring ID. So I had to go back upstairs again—just for two bottles of water. Honestly, I’m not sure when this became the norm, but combined with the rudeness from the night staff, it’s enough to make me seriously reconsider ever staying at a Hampton again.

6

Derrek

Oct 3, 2025

·

Stayed 1 night

We've stayed at this hotel many times. For some reason, this time the gentleman at the front desk was quite unhappy with us (and the folks who checked in ahead of us) because we booked with a 3rd party.

4

Ryan

Oct 31, 2023

·

Stayed 1 night

Location was good for what we were looking for and the price was fair. Room ended up being perfect for what I wanted. However our room was not ready for a 3pm check in. Which in turn made us late for the Heritage classic game. We missed the first 10 minutes of the 1st period because we were waiting to get into our room. Our room was ready at 4pm and by the time our ride showed up and we got to commonwealth we were late!!! I had called in the morning and asked for an early check in, which we were told no because it was busy, totally understandable. So I asked if our room would at least be ready for the 3pm check in, as it was also confirmed on my reservation. I was told it for sure would be(it was not). I was offered a downgraded room from the suite(family room) I booked, but with NO partial refund on the price difference because I booked with Expedia. I asked for a credit if I took the downgrade, which I was told “unfortunately we can’t do that”. I declined the downgrade. I totally get that it was a busy weekend. However when my reservation says 3pm check in and I confirm that with you in the morning, I don’t think it’s very fair that we missed part of the game we spent a lot of money to go to. That game was the entire reason we were in town!!

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Location

Quiet, convenient base between St. Albert and Edmonton with easy highway access and several restaurants, gas and shops nearby. Best suited to travellers with a car; walkability is limited beyond nearby options.

Related guest reviews

10

Eric

Aug 3, 2024

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Stayed 4 nights

Convenient location off the highway with great access to other areas. The hotel is clean and the included breakfast is good

10

John

Nov 9, 2023

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Stayed 2 nights

Newer property with many amenities in the hotel and next to it with ease of connecting to a variety of roadways including the Anthony Henday.

10

Adelene

Aug 25, 2025

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Stayed 1 night

Clean, quiet, amazing staff and quality breakfast. Location is great and easy to fin. Lots of restaurants around.

10

Sylvia E.

May 11, 2025

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Stayed 1 night

Great location, not very congested, newer, spacious and clean

10

Mark

Aug 1, 2025

·

Stayed 1 night

Conveniently located for me

10

Mohamed

Aug 8, 2024

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Stayed 2 nights

Great location

10

Rita

Nov 22, 2025

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Stayed 5 nights

We loved this hotel!!! We are diehard Hampton Inn fans now! Great beds, pillows, staff, the room was excellent and we loved the location between St Albert and Edmonton! Just awesome stay!

10

David

Apr 21, 2025

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Stayed 1 night

Its a newer building in an area being developed. It was in a convenient location for this trip

8

Tamara

Sep 9, 2025

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Stayed 2 nights

Restaurants within walking distance, quiet, fantastic breakfasts.

8

Eric

Sep 14, 2023

·

Stayed 3 nights

Not really walkable aside from small selection of shops

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Dining

Complimentary breakfast is widely appreciated for quality and variety, though several guests found items basic or sometimes cold and noted heavy use of disposables. Mr. Mikes next door adds convenience, with mixed feedback.

Related guest reviews

10

Stephanie

Aug 30, 2024

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Stayed 1 night

great stay. The breakfast was one of the best for a free breakfast we’ve had in a long time. Very happy staff as well.

8

johana

Jun 3, 2025

·

Stayed 1 night

Great location. Poor meal at Mr Mike's

8

Farhaana

Aug 14, 2023

·

Stayed 3 nights

Everything was great. Some walls had fingerprints and drink splatters. Definitely can use detailing. Buffet breakfast was ok. Not replenished quickly enough, especially the coffee, and pancakes. Selection was pretty typical for a Canadian breakfast, not European friendly. Pool was spectacularly clean and gym had a great variety! Basic stores close by for food and drinks! Will be back.

10

Janine

Jan 18, 2026

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Stayed 2 nights

Fantastic value...huge rooms, great free breakfast, longest hours for the pool/hot tub (11p.m.), phenomenonal staff; from check in to check out.

8

Arthur

Jul 4, 2025

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Stayed 1 night

The hotel was great. Breakfast was limited in variety. Would be nice to have more options.

6

Lesia

May 13, 2024

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Stayed 2 nights

This hotel is convenient and clean. Breakfast was just ok, and all disposable plates, cutlery, cups etc….so much plastic and waste.

10

Ikey

Oct 27, 2025

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Stayed 3 nights

Could have healthier and not so processed breakfast

10

GINA

Jul 21, 2025

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Stayed 2 nights

This room was very well thought out. Plugs where plugs should be, usb outlets, lighting, big bathroom with ample counter space. Breakfast was diverse and maintained. Two thumbs up.

10

Sebrina

Dec 8, 2025

·

Stayed 1 night

The breakfast was amazing! Good options

10

Morgan

Dec 27, 2025

·

Stayed 2 nights

Breakfast was very good. Nice variety

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AI-generated summary based on recent guest reviews

Month	Average price
January	$103
February	$104
March	$109
April	$124
May	$119
June	$109
July	$119
August	$134
September	$118
October	$111
November	$104
December	$100

Su	Mo	Tu	We	Th	Fr	Sa
				1 $93	2 $189	3 $189
4 $99	5 $122	6	7 $99	8 $145	9 $198	10
11 $174	12 $99	13 $99	14 $99	15 $98	16 $168	17
18 $93	19 $99	20	21	22	23 $137	24 $166
25 $99	26 $111	27 $111	28 $106	29 $99	30 $124	31 $124

Hampton Inn & Suites by Hilton Edmonton St. Albert

Prices for Hampton Inn & Suites by Hilton Edmonton St. Albert

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Refrigerator & Microwave

Room, 1 King Bed with Sofa Bed, Accessible, Refrigerator & Microwave

Room, 1 King Bed, Accessible, Refrigerator & Microwave

Suite, 2 Queen Beds

Room, 2 Queen Beds, Refrigerator & Microwave

Suite, 1 King Bed

Room, 1 King Bed with Sofa Bed, Bathtub (Soaker Tub)

Guest reviews of Hampton Inn & Suites by Hilton Edmonton St. Albert

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn & Suites by Hilton Edmonton St. Albert

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $127	19 $121
20 $121	21 $121	22	23	24 $108	25 $118	26 $118
27 $93	28 $99	29 $99	30 $99