Is parking available at the hotel?

Yes, free self-parking is available on-site. Valet parking is also offered.

What type of breakfast is offered and what are the serving hours?

To-go breakfasts are available daily from 7:00 AM to 11:00 AM for a fee, approximately USD 15 to 25 per person.

Are pets allowed at the hotel?

Yes, pets are allowed in specific rooms only, with a pet fee of USD 50.00 per accommodation, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is at 4:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features does the hotel offer?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility features are not provided.

Where is the hotel located in relation to local attractions?

The hotel is located steps from Stonebriar Centre Mall and a short drive from Ford Center. It is approximately 12.8 miles from Galleria Dallas and 1.9 miles from Legacy West.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor pool. Operational hours and seasonal availability details are not specified.

What are the policies regarding children staying at the hotel?

Children stay free when occupying the parent or guardian's room, using existing bedding.

Hyatt Regency Frisco-Dallas - Comfortable Stays

Average nightly price at Hyatt Regency Frisco-Dallas by month, last 12 months (USD)
Month	Average price
January	US$245
February	US$281
March	US$257
April	US$294
May	US$240
June	US$199
July	US$189
August	US$372
September	US$243
October	US$253
November	US$224
December	US$199

What guests think

At Hyatt Regency Frisco-Dallas, travelers consistently praise the mall-connected location, clean and comfortable rooms, and friendly staff, with many noting easy free self-parking and a lively pool and bar scene suited to both families and business stays.

Some reviews cite understaffing, occasional rude or slow bar service, billing or check-in problems, and limited or inconsistent room service and breakfast value. A few guests mention thin walls or noisy neighbors, very soft pillows, or receiving a different bed type than booked, though many find rooms spacious with nice views. Amenities are convenient and popular, but a few note an underwhelming gym and limited ice machines. Expect a modern, convenient base with mostly smooth stays and occasional service or noise hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Rooftop pool and bar are popular, and free self-parking is appreciated. Some guests note no indoor pool or seasonal closures, a basic gym, limited ice machines, high cabana pricing, and a stark pool ambiance.

Related guest reviews

10

Alexis

19 Jan 2025

·

Stayed 1 night

We are local to DFW but enjoy a staycation every once in a while, we've chosen this hotel twice now. Its nice, in a convenient location, and the parking is free with self park.

10

Randon

3 Jul 2024

·

Stayed 1 night

Fantastic property! Great amenities, super fun pool, and the bar at night was blast.

10

melissa

12 Mar 2024

·

Stayed 2 nights

The hotel was very clean and quiet. There was ample parking and no charge for parking. the rooftop pool area was very nice with a turf area for kids to play. The lobby even had a microwave for use, there was no microwave in the rooms. There is also a sky walk directly connecting to nordstroms. We would definitely stay here again!!

10

Kristin

31 Jul 2025

·

Stayed 2 nights

Love access to pool and roof top pool

10

Mithun

26 May 2024

·

Stayed 1 night

Its great to be here and its our second time in past 6 months we love this property and primarily because of pool . Just a feedback for pool cabana.. Booking cost for 4 hrs is nearly same as one day cost of room .. That is absurd to me as customer who always want to come here and enjoy shade.. Just expect management to think about cost of cabana..which is $175 including taxes..

10

Michael

21 Jul 2025

·

Stayed 2 nights

This property is in great condition. The general areas and guest rooms are well-kept. It is in animal location since it is connected to a major mall with plenty go dining and shopping options, plus a movie theater. There is a great self-parking option that is safe and close to the property.

10

Ann

30 Jul 2023

·

Stayed 2 nights

The pool area in high heat was very comfortable to swim and sun. Nice pool bar that also serves food. Great location by a mall and restaurants. Room was very comfortable and the breakfast was great!! I was traveling with my grand daughter who is 12 and she enjoyed it as well. Top Notch all the way around. One person stands out as someone who deserves recognition for being attentive, very knowledgeable interesting and very personable is Peter the bar tender one day at pool and then inside at Cooper Bar. We both can’t say enough about him!!!

8

Eric

25 Sept 2023

·

Stayed 2 nights

Hotel is attached to a mall. Location is fine. New so the condition was good. Pool wasn’t impressive - no ambiance at all - all concrete. Gym was underwhelming . Food/bar was very good. Had issues with housekeeping not showing up despite multiple requests. Room is funky with no dressers. Decent choice but only if the rate is right.

6

Wes

22 Feb 2025

·

Stayed 2 nights

No indoor pool and the outdoor pool was closed because it was too cold. Ice maker only on floor 4. (14 floors) Pillows fall in between space between mattress and headboard where there are about 9 outlets with various things plugged in. No light by coffee maker. Only one cup of caffeinated coffee in the morning. No continental breakfast. No space to put cream cheese on our bagels. No freezer. Can move the chair in front of the desk u less you can dead lift 75 lbs. no bags In The trash cans. No dirty laundry bag. Uncomfortable bed and pillows.

6

Mithun

28 May 2024

·

Stayed 1 night

We frequently visit this property and very good property overall and with excellent front desk service. I have only 1 issue with this property..and thats why rates 3 out of 5 ,we visit this property mainly because of pool but pool cabana rates are way to high $175 for 4 hrs which is not worth it and if henceforth i wont visit this property thats only because of this cabana tariff..

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Cleanliness

Many guests describe the hotel and rooms as very clean or spotless. However, recurring reports mention stained linens, occasional unclean areas, and missed housekeeping.

Related guest reviews

10

CHANG WOO

6 Jul 2025

·

Stayed 2 nights

Clean and comfortable

6

Alicia

4 Dec 2023

·

Stayed 1 night

Cleanliness of the room overall was good. However, the coffee bar was not clean, and the bathroom toilet was not clean. I did not take photos. The door walking into the bathroom needed to clean as well.

10

Katy

7 Jan 2025

·

Stayed 2 nights

Beautiful hotel with VERY comfortable beds! Very clean too!

6

Simone

29 Dec 2023

·

Stayed 2 nights

Housekeeping never came in or refreshed towels. When I checked out they said I already checked out on the TV and they had me in a different room. No one was in the room we were assigned according to hotel system… they lost us. I guess that’s why we got zero housekeeping.

10

Steven

11 Nov 2023

·

Stayed 1 night

Very nice property and super clean!

4

MATTHEW

24 Jun 2024

·

Stayed 1 night

There was food laying all up and down the hallway at 10 o’clock when I went to bed at night and it was still there at 10 AM when I checked out… It was disgusting, there was also beer bottle sitting everywhere in the hall and on the furniture in the elevator lobby. Hotel in my life where I had to go from floor 7 to 4 floor to get ice… Adult supervision seems to be needed.

10

Marvin

3 Aug 2025

·

Stayed 2 nights

We thought the cleanliness of the hotel was excellent

6

Saif

3 Aug 2025

·

Stayed 2 nights

They need to make sure their staff cleans honestly because our room bedding we’re all stained! I think this place is overrated just because it’s location,otherwise I am not staying again

10

Nancy

8 Jan 2025

·

Stayed 2 nights

Everyone was friendly. Hotel lobby, lounge and room were exceptionally clean.

10

Michael

25 Aug 2025

·

Stayed 2 nights

This is our favorite hotel in Frisco, Tx. The staff is always friendly and helpful. The location is very convenient with many shopping and dining options. What stands out with this hotel is the cleanliness.

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Rooms

Rooms are generally modern, spacious, and comfortable with nice views and large TVs; several guests also found them quiet. Negatives include thin walls or noise, very soft or uncomfortable pillows, limited storage or hanging space, occasional room-type mismatches, and spotty Wi-Fi in one review.

Related guest reviews

4

MICHAEL

29 Mar 2024

·

Stayed 2 nights

No room service till 4PM ice maker broke WiFi not good.

6

Biju

30 Mar 2025

·

Stayed 3 nights

We booked a room with a king bed, but upon arrival, we were informed that it was not available. Instead, we ended up with a queen bed room. This was quite unexpected, especially from a hotel like Hyatt. To add to the difficulty, we arrived around 11 pm and had no other option but to accept the queen bed room.

10

ESTHER

8 Mar 2025

·

Stayed 2 nights

Room is very quiet and clean. Hotel is connected to the shopping mall and plenty of things to do and multiple dining options nearby.

10

Kimberly

14 Sept 2024

·

Stayed 1 night

Front desk clerk was amazing and super friendly. Valet was a little slow as she was also working the shuttle bus. Corner room was spacious. Bed was comfortable. Room was quiet.

10

Steve

3 Jan 2024

·

Stayed 1 night

A great location. Quiet floor (16th) was nice. Only problems were the bed was so incredibly soft (left with a back ache) and the desk chair is a serial killer. It is heavy with no handles or way to grip it to move it. Most annoying is that it has no wheels and the feet are thin and sharp (yes… it cut my foot when attempting to move it). The chair is dangerous. Not sure why they allow it on the property. Beware.

8

DeToya

1 Aug 2025

·

Stayed 2 nights

Overall great stay. Room decor and cleanliness has opportunities for improvement.

8

Diana Elizabeth

24 Feb 2024

·

Stayed 4 nights

Hyatt Dallas was a beautiful hotel and a great stay. The rooms were spacious, clean and comfortable. They beds and pillows were comfortable! Husband and I had a great stay here. The only thing in room dining service was horrible. We ordered in one night and they got the order wrong and the food was cold, however the manager did the right thing and refunded us the amount. We would definitely stay here again!!

8

Stormy

21 May 2025

·

Stayed 2 nights

Room was an okay size. Bedding was comfy. Shower coukd have been cleaned better. Walls are very, very thin and door has visible space underneath which translates to hearing everything in the hall.

10

Edna

2 Nov 2025

·

Stayed 1 night

The hotel is expensive, elegant and beautifully decorated. It’s set right next to the Stonebriar Shopping Centre, with access to the centre within the hotel. Check-in was quick and pleasant. When we entered the room, a scenic view peeked through the sheer lining of the drapes. The room was nicely designed, spacious, clean, and comfortable. The bed was comfortable, however the comforter was worn thin. You can see through the fabric and the stuffing is thinned out, causing some of the chilled air to get through—my husband and I had to snuggle up more. lol. Other than that, our overall experience combined both comfort and style, creating a relaxing and stylish atmosphere with functional, well-lit spaces. I want to add how safe it is as well. I believe from the 4th floor on up, you need guest key access, so not just anyone can be in the hotel or on the floors. Safety is of most importance to me. Kind of wished we didn’t have to get back to our grands.

6

Jonathan

25 May 2025

·

Stayed 1 night

Out of requested room type

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Service

Staff are widely praised as friendly, welcoming, and accommodating across front desk and bar. Issues noted include understaffing, slow or rude bar service, inconsistent communication at check-in, billing or refund delays, and limited room service hours.

Related guest reviews

10

Dwayne

4 Jul 2025

·

Stayed 1 night

One of my favorite hotels to stay at in DFW. They staff was amazing. I had a corner room with amazing views and I was surprised on how big the tv was in the room as well. I even went down to the bar and the service was amazing as well. Definitely recommend this hotel to anyone.

10

Michael

10 Dec 2024

·

Stayed 3 nights

Absolutely loved it . Staying here again . When i come back next month. No problems. Exceptionally clean and respectful staff. Tried everything they had in the 3 days i was there. Nothing was a disappointment. Thank you

8

Sarah-Margaret

5 May 2025

·

Stayed 1 night

Weren’t helped much when we checked in. Friendly, but just kind of here are your keys have a good night. No direction to correct elevator, weren’t told there was no room service when given the menu. Took a while to get service at the bar. Room itself was amazing. Very clean and comfortable.

10

mellisssa

28 Sept 2024

·

Stayed 2 nights

Always a great stay. Will be back again soon. Very clean and quiet accomodations. Staff very professional and attentive.

4

Pierre-Henri

30 Aug 2025

·

Stayed 3 nights

Proposed to send me the bill by email, and I have not received it, then having to chase. Overall very good hotel but they should know that issuing a receipt with care is part of customer service and not doing it can seriously impact the experience.

10

Cristin

10 Oct 2025

·

Stayed 2 nights

Friendly staff and a nice, open room. Close proximity to shopping, restaurants, and entertainment. We felt safe on our girls trip.

10

Stacy

27 May 2025

·

Stayed 2 nights

The employees working the front desk were very friendly and helpful. The property is very clean and well worth the cost. The bar and restaurant are separate and well staffed.

2

Matthew

22 Oct 2024

·

Stayed 1 night

Nice place but had a terrible experience with check in and has yet to be resolved. I got charged for 3 nights instead of one. One of those nights has been refunded. The other has been in pending for 9 business days. All other places I stayed throughout this week that did authorizations cleared with a day or 2 however this one has not.ive asked multiple people for assistance and they keep saying it will go back in however almost 2 weeks later and still nothing.

10

Eric

20 Nov 2025

·

Stayed 2 nights

Staff was amazing beautiful hotel!

6

Gregory

25 Jul 2025

·

Stayed 1 night

The hotel is very nice but the outside is just concrete, could use some landscaping of some kind. The hotel also seemed understaffed. Also had an awful experience with a bartender, he was incredibly rude and dismissive for no reason, that guy is an embarrassment to Hyatt.

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AI-generated summary based on recent guest reviews

Location

Connected to Stonebriar Centre with direct access to shops, KidZania, restaurants, and a movie theater; walkable and convenient for area travel. Free self-parking is also highlighted.

Related guest reviews

10

Beatriz

11 Dec 2023

·

Stayed 1 night

Love it! Access to the mall frim the lobby. Lots of stores, near everything

10

Alexis

19 Jan 2025

·

Stayed 1 night

We are local to DFW but enjoy a staycation every once in a while, we've chosen this hotel twice now. Its nice, in a convenient location, and the parking is free with self park.

10

Erica

10 Mar 2025

·

Stayed 2 nights

Beautiful views, clean rooms, modern designs, great people, lots of places to eat nearby. Highly recommend!

10

STEPHEN

11 May 2024

·

Stayed 2 nights

Excellent! Great location connected to the Mall!! Easy free parking too. Very clean!

10

Patricia

12 Mar 2025

·

Stayed 2 nights

Very clean, nice location we walked to dinner and kidzania. Lots of local eateries, stores nearby.

10

Connie

8 Mar 2025

·

Stayed 2 nights

Stayed and enjoyed the mall that is part of the hotel.

10

Michael

21 Jul 2025

·

Stayed 2 nights

This property is in great condition. The general areas and guest rooms are well-kept. It is in animal location since it is connected to a major mall with plenty go dining and shopping options, plus a movie theater. There is a great self-parking option that is safe and close to the property.

10

Debra

29 Sept 2024

·

Stayed 2 nights

Great hotel for work or play. Couldn’t ask for a better location, better staff or cleaner facility. It was perfect. This was our third stay at this hotel within the last 8 months. Theres so much to do with just a short walk to the Stonebriar Centre. The one and only critique is the best is really soft. Which is not my preference. But may be others. Otherwise, perfection.

10

Edna

2 Nov 2025

·

Stayed 1 night

The hotel is expensive, elegant and beautifully decorated. It’s set right next to the Stonebriar Shopping Centre, with access to the centre within the hotel. Check-in was quick and pleasant. When we entered the room, a scenic view peeked through the sheer lining of the drapes. The room was nicely designed, spacious, clean, and comfortable. The bed was comfortable, however the comforter was worn thin. You can see through the fabric and the stuffing is thinned out, causing some of the chilled air to get through—my husband and I had to snuggle up more. lol. Other than that, our overall experience combined both comfort and style, creating a relaxing and stylish atmosphere with functional, well-lit spaces. I want to add how safe it is as well. I believe from the 4th floor on up, you need guest key access, so not just anyone can be in the hotel or on the floors. Safety is of most importance to me. Kind of wished we didn’t have to get back to our grands.

10

Michael

25 Aug 2025

·

Stayed 2 nights

This is our favorite hotel in Frisco, Tx. The staff is always friendly and helpful. The location is very convenient with many shopping and dining options. What stands out with this hotel is the cleanliness.

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Dining

Bar and restaurant receive many compliments, and several guests enjoyed breakfast. Room service hours and quality are inconsistent, and some found breakfast pricing high or the breakfast operation overwhelmed.

Related guest reviews

4

MICHAEL

29 Mar 2024

·

Stayed 2 nights

No room service till 4PM ice maker broke WiFi not good.

10

Randon

3 Jul 2024

·

Stayed 1 night

Fantastic property! Great amenities, super fun pool, and the bar at night was blast.

8

Sarah-Margaret

5 May 2025

·

Stayed 1 night

Weren’t helped much when we checked in. Friendly, but just kind of here are your keys have a good night. No direction to correct elevator, weren’t told there was no room service when given the menu. Took a while to get service at the bar. Room itself was amazing. Very clean and comfortable.

8

Diana Elizabeth

24 Feb 2024

·

Stayed 4 nights

Hyatt Dallas was a beautiful hotel and a great stay. The rooms were spacious, clean and comfortable. They beds and pillows were comfortable! Husband and I had a great stay here. The only thing in room dining service was horrible. We ordered in one night and they got the order wrong and the food was cold, however the manager did the right thing and refunded us the amount. We would definitely stay here again!!

10

Javin

29 Jul 2024

·

Stayed 1 night

Open spacious lobby, with quality breakfast for reasonable costs. Rooms 9/10, i.e., clean, upgraded bathroom and shower, large flatscreen, carpeted floor, etc.

8

Erem

13 Mar 2024

·

Stayed 1 night

It’s a beautiful hotel with great atmosphere but I have received better service in other 4 star hotels. However Mr Akhil provided a friendly service in restaurant during breakfast

10

Matthew

15 Jan 2024

·

Stayed 1 night

Petar the server at Copper and Steel was amazing, as were the chefs! They created a delicious and beautifully plated meal (spare rib). Even the burgers were delicious. Breakfast buffet was great as was the morning staff. Check in staff were warm and pleasing as well. Great stay! P.S. Excellent parking!

8

Shane

27 May 2024

·

Stayed 2 nights

Nice hotel and convenient to the shopping and dining at the mall. Good bar service on Friday May 24th and they had a wedding party in and the Mavs game was on. Bartender was great about taking care of everyone. Saturday went to breakfast restaurant and that is something I would pass on next time. They were having trouble staying up with fresh food and the omelet bar was completely overwhelmed with orders. Overall quality of food was just okay. Went back to the bar on Saturday night and good service again.

10

Patricia

28 Mar 2024

·

Stayed 1 night

I loved that the hotel was right next door to Kidzania! You can literally walk from the hotel to the mall food court which is super convenient. The staff was so nice and helpful! We had a great time/ breakfast was nice! Lobby was nice!

8

Brent

11 Jul 2023

·

Stayed 3 nights

They don’t offer free breakfast and the food they do offer is outrageous. The hotel was amazing and the staff was amazing but if you are a big family expecting a complimentary breakfast stay some other place.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $220	2 $334	3 $685	4 $341	5 $422	6 $218	7 $218
8 $215	9 $215	10 $216	11 $215	12 $410	13 $202	14 $216
15 $201	16 $278	17 $837	18 $453	19 $215	20 $192	21 $207
22 $201	23 $262	24 $271	25 $276	26 $254	27 $210	28 $206
29 $217	30 $266

Hyatt Regency Frisco-Dallas

Prices for Hyatt Regency Frisco-Dallas

Monthly average prices

About this property

Location

Room options

Deluxe Room, 1 King Bed, Corner

Room, 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Corner

Presidential Suite

Room, Accessible (Regency)

Room, 2 Queen Beds, Accessible, Bathtub

Room, 1 King Bed with Sofa Bed

Room, 2 Queen Beds (High Floor)

Room, 1 King Bed with Sofa Bed (High Floor)

Suite (Regency)

Room, 1 King Bed with Sofa Bed, Accessible (Roll in Shower)

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Suite (Vice Presidential)

Guest reviews of Hyatt Regency Frisco-Dallas

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hyatt Regency Frisco-Dallas

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24 $221
25 $199	26 $199	27 $224	28 $219	29 $220	30 $220	31 $220