Is parking available at the hotel?

Yes, free self-parking is available on-site. There are also electric car charging stations. Parking is limited, and no reservation is required.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.

Does the hotel allow pets?

Yes, the hotel allows pets in specific rooms only, with a fee of USD 50 per accommodation, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The hotel features step-free entrances and wheelchair-accessible facilities including public areas and rooms. Additional accessibility features may be available upon request.

What is the hotel's location in relation to nearby attractions?

The hotel is located within a 5-minute walk of The Outlets at Barstow and Tanger Outlet Center. It is approximately 5.4 miles from Mojave River Valley Museum and 6.3 miles from Barstow Community Hospital.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor swimming pool and a hot tub. The operational hours are not specified, but the pool is available year-round.

What are the hotel's policies for guests staying with children?

Up to 3 children aged 12 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The hotel offers rollaway beds for a fee of USD 10.00 per night, subject to availability. Advance request or confirmation may be required.

Holiday Inn & Suites Barstow, California

Average nightly price at Holiday Inn & Suites - Barstow by IHG by month, last 12 months (USD)
Month	Average price
January	US$89
February	US$99
March	US$97
April	US$108
May	US$98
June	US$120
July	US$256
August	US$102
September	US$89
October	US$99
November	US$103
December	US$92

What guests think

At Holiday Inn & Suites - Barstow by IHG, guests highlight clean, spacious rooms and a convenient I-15 location near outlets and dining, while noting dated decor, frequent pool and hot tub outages, and occasional noise.

Breakfast is widely available and often appreciated, yet several reviews report crowded service or popular items running out. Many found staff friendly and helpful, though some encountered slow or unresponsive front-desk service, booking cancellations, or unresolved deposit issues. A convenient, value-minded stop for road trips if you prioritize location over amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool and hot tub are a common draw, but many guests found them closed, cold, or under repair; parking is free and convenient, though the shared lot can feel tight when busy.

Related guest reviews

6

Jesus

12 Sept 2025

·

Stayed 1 night

Customer service was great and the room was clean. But the A/C was leaking causing the carpet to be soaked all around the ac and bed. Also got a strong smell of urine in or near the restroom. They also did not mention that the pool or spa was out of service. Would have booked somewhere else if i knew that.

4

Judy

3 Apr 2024

·

Stayed 1 night

We picked this place for the hot tub and indoor pool. The hot tub was only luke warm and we could not get the jets to work. The pool was cold. The room was nice and clean, but the bed was absolutely horrible...So hard. The toilet looked like it had cracks in it.

10

Erin

21 Sept 2025

·

Stayed 2 nights

It was cool , disappointed the pool was cold and the jacuzzi was down . The breakfast was a little lack luster , but it was free . I would go again. And would give it 6.5 out of 10.

10

Joe

25 Jun 2023

·

Stayed 1 night

We were a bit disappointed with the pool area. The pool was not heated and the hot tub was inoperable.

10

mark

3 May 2024

·

Stayed 3 nights

The indoor pool was very clean and was nice to use at night

10

Genesis

21 Jun 2025

·

Stayed 1 night

Our receptionist was the sweetest. She was also very accommodating with our stay. I love the indoor pool and the breakfast was so good. So many quality options to choose from. The A/C worked amazing too.

2

Julie

6 Sept 2025

·

Stayed 1 night

They put us un a room with no airconditioning. We reserved that hotel because it had a pool, get there and its closed. Won't stay at a Holiday Inn again!

2

Laura J

23 Jun 2023

·

Stayed 2 nights

I specifically booked this hotel because, when I called, it was stated that the indoor pool was heated and the jacuzzi was working. We arrived and the jacuzzi was closed and the pool was like ice. We ended up checking out and going to another hotel.

10

karie

31 Aug 2025

·

Stayed 1 night

Nice clean room, quiet, but the pool and hot tub where not working, the main reason i booked there. Big disappointment.

10

Melinda

15 Apr 2024

·

Stayed 1 night

This was a great hotel especially because it was reasonably priced. My room was clean and spacious. I enjoyed the hot tub indoors and the breakfast.

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Cleanliness

Most reviews note clean rooms and common areas, but multiple guests reported maintenance or hygiene lapses such as running toilets, hair or dirt in bathrooms, soaked carpet or odors, pests, and occasional dusty or worn spaces.

Related guest reviews

6

Jesus

12 Sept 2025

·

Stayed 1 night

Customer service was great and the room was clean. But the A/C was leaking causing the carpet to be soaked all around the ac and bed. Also got a strong smell of urine in or near the restroom. They also did not mention that the pool or spa was out of service. Would have booked somewhere else if i knew that.

2

Graham

16 Apr 2023

·

Stayed 1 night

Cockroaches in the first room (231), we were moved to another room (212) which air conditioning that wouldn't turn off, even though the thermostat was set to off. So it was very cold and noisy, and we didn't sleep much. In addition, the cleanliness standards were not great, with someone else's hair stuck to the wall in the bathroom, and a fair bit of dust.

6

Ashley

27 Jul 2025

·

Stayed 1 night

The pool water was green and murky, and smelled like pee/feet. There’s hair in my shower drain, like it hasn’t been cleaned.

8

Laurel Ellen

26 Dec 2025

·

Stayed 1 night

We enjoyed our stay for the most part. Staff were very friendly. We appreciate the free parking and breakfast in the morning. The room is large and bed was comfortable. The toilet was not working so maintenance came up to fix it, but it is still continuously running. There was also a very noisy little girl in the room next to us. The refrigerator in the room made a rumbling noise at times. We were in room 333

8

Brian

29 Dec 2025

·

Stayed 1 night

Everything was fine, but bathroom needs work. Toilet makes noises for about five minutes, noise coming from tank. Shower handle makes loud noises.

2

Andrew

14 Jul 2024

·

Stayed 1 night

Room was ran down and had a cockroach in my bathroom

8

lynn

10 May 2025

·

Stayed 1 night

The bathroom could be cleaner... the floor was not clean.

2

Nicholas

11 Jun 2024

·

Stayed 1 night

cockroaches in room. they gave me a handicapped bathroom and it leaked water all over floor. Phone didn’t work. Loud noises from hallway ice machine right outside of door. Would not recommend

2

Brooke

27 May 2025

·

Stayed 1 night

We checked in and the toilet didn’t work. I called reception and they said ok. I called them and they said thanks for letting us know. I then went down to reception and they said well I can’t do anything my maintenance guy went home. I can move you to another room. Late at night we had to pack our suits cases up and move floors. There was black pubic hair in the shower it was disgusting very disappointing

4

Lauren

1 Jun 2025

·

Stayed 1 night

Convenient location. Slow check in (no one there). None of the lights in the room worked except one on a timer. Called desk twice (no answer first call) and then the second he said he’d come up. After 30 minutes I got one light to work and said not to come. He was polite though. Bug in bathroom then one on my pillow.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally large and comfortable with basic amenities, though decor can feel dated. Freeway and hallway noise and loud in-room A/C are recurring complaints.

Related guest reviews

6

lynne

28 Oct 2025

·

Stayed 1 night

i thought i booked at a new property from the photos. This one is dated and dark and every room was sold so challenging to park and then at 6 in the morning we could clearly hear the people leaving in commercial trucks with their engine running outside the window. The bed and everything was fine, but this property could use a little updating. There are 2 Holiday Inns within a block of each other.

10

mordechay

16 Nov 2025

·

Stayed 1 night

Good location, large room, clean and organized, helpful staff, services

6

ERIC

1 Dec 2024

·

Stayed 3 nights

Very loud because of freeway.

10

Hendrikus

15 Apr 2024

·

Stayed 1 night

Huge rooms!

8

Lawrence

15 Jul 2025

·

Stayed 1 night

Great staff, room was clean but older, needing renovations.

6

Hector

19 Jul 2025

·

Stayed 1 night

Room experience wasn’t as comfortable as the holiday express , you can hear the fwy. It was an average room.

8

Donna

3 Dec 2025

·

Stayed 1 night

Excellent price, room size.

8

Jordan

15 Dec 2024

·

Stayed 1 night

Comfortable bed and room. A bit outdated. Lamps by the bedside need plugs in them

8

Norman

31 Aug 2025

·

Stayed 1 night

Everything great but noisy loud ac

8

Crystal

4 Sept 2025

·

Stayed 1 night

The AC was a little worn down and a lot of noise. Other that that the stay was good.

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AI-generated summary based on recent guest reviews

Service

Many found staff friendly and helpful, though some encountered slow or unresponsive front-desk service, booking cancellations, or unresolved deposit issues.

Related guest reviews

2

Geoffrey

25 Feb 2025

·

Stayed 1 night

The service was terrible, the hotel tried to put us in a room type that we had not booked and refused to change the room or to refund us. The receptionist was unhelpful and rude.

2

Andrea

28 Jul 2024

·

Stayed 1 night

Horrible experience. Horrible customer service. On the night of my scheduled arrival(7/26/24) as I was en route to the hotel, someone called me from the hotel at 9:45 pm and told me they had canceled my room reservation. I had already been stuck in horrible traffic on I15 for the past several hours(it took me over 3 hours to get from Baker to Barstow). They blamed Expedia, and claimed that Expedia had over booked. They did not offer an apology or try to help resolve the issue. The hotel representative was incredibly rude. I had made the reservation at least 10 days in advance. I ended up stranded with no where to stay.

10

Sophia

18 Aug 2025

·

Stayed 3 nights

Room was very clean when we arrived. House keeping did a great job and the front desk workers were kind and helpful. The free breakfast had many options and was delicious. Parking was easy to find and there's plenty of food and gas options around. Will definitely stay again.

10

Terry

9 Oct 2023

·

Stayed 3 nights

Loved the awesome staff.

10

Elizabeth

26 Aug 2025

·

Stayed 1 night

Very clean and super friendly staff

10

Judith

18 Oct 2025

·

Stayed 1 night

Check in was great, staff were very friendly and helpful. Our room was clean, comfortable and well maintained. Hotel is in a wonderful location with many restaurants nearby and the outlets within walking distance.

10

Kathryn

17 Feb 2025

·

Stayed 1 night

The staff on duty when I checked in were amazing! So grateful 🙏

2

Parker

14 Nov 2024

·

Stayed 1 night

No employee at the front desk to check in. Waited for 45 minutes. Several guests at the hotel said no one had been here for several hours

2

Jamie

1 Aug 2025

·

Stayed 1 night

I still have a pending charge on my account from after their 7 -10 business day hold. I Tried calling 4 times before getting ahold of a manager that was supposed to call me back twice according to staff. Finally got ahold of her and she could care less kept interrupting telling me it was up to my bank who literally said was up to Hoilday inn and that its holing for a whole month.Then I said excuse me no no she cut me off and said she was not going to get talked to this way and hung up on me

2

Rianne Paras

17 Jul 2023

·

Stayed 1 night

Check in experience was unpleasant. Temperatures to begin with on a drive through here was over 125 degrees and my husband was getting faint spells. We decided to book through Expedia and found this place and paid in full. Once we arrived it took well over, almost 2 hours to get checked in, we were tired, starving, overheating, we wanted to get checked in.We were told by front desk that we will receive a discount for the inconvenience and to speak with the woman in the morning to issue a discount. Once we get into our room an hour later I decided to call front desk regarding our AC unit. It was not working and blowing warm air. We then had to pack up all our things and switch rooms. If the check in experience wasn’t already an inconvenience, here’s another one. We wake up early morning to beat the heat for our road trip back home. So we head to front desk and ask for our discount and the woman refused to help us because we booked through a third party (Expedia) and she had no empathy for what inconveniences their hotel has brought us. She said it isn’t our fault that you booked with a third party so we can’t give a discount and it also isn’t their fault that the AC Unit didn’t work and we had to switch rooms. So whose fault is it? With all the bookings I have had with hotels and through third party booking, I’ve never had this issue of a hotel accommodation for mishaps on their part. I’ve always, had a discount, refund, or future free night’s stay if issues has happened.

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AI-generated summary based on recent guest reviews

Location

Right off I-15 with walkable access to outlets, restaurants, fuel, and Tesla Superchargers; area generally feels safe. Some mention road noise, occasional parking tightness, or confusion with a nearby similarly named hotel.

Related guest reviews

8

Sandra

29 Apr 2023

·

Stayed 1 night

Clean room, comfortable bed and pillows in a great location with the outlet mall and restaurants nearby.

10

Meera

29 Jul 2025

·

Stayed 1 night

excellent breakfast options and very close to other dining options. conveniently located on I-15 exit and next to you Tesla charging stations

10

Marc

23 Dec 2022

·

Stayed 1 night

Charging stations for EVs are next door

10

Vanessa

20 Sept 2025

·

Stayed 1 night

I really liked how convenient the property is located. There are walkable locations to eat, the parking was great, it’s right off the freeway, and the staff was nice.

10

Judith

18 Oct 2025

·

Stayed 1 night

Check in was great, staff were very friendly and helpful. Our room was clean, comfortable and well maintained. Hotel is in a wonderful location with many restaurants nearby and the outlets within walking distance.

10

Rob

5 Jun 2025

·

Stayed 1 night

We've stayed before. Clean, friendly and convenient to the stores.

10

Jamie

10 Sept 2023

·

Stayed 1 night

Like the staircase option which is attractive & the Barstow framed photos in hallways. Don’t mix up this location w/ the HI Express. Navigation system doesn’t advise to turn soon enough. Understand it happens all the time.

10

Brendan

1 Sept 2025

·

Stayed 1 night

Great area and a quaint Hotel in good condition. Restaurants and services in the immediate walking area.

8

Louis

26 Aug 2024

·

Stayed 1 night

The room was adequate. The breakfast was acceptable for this level of accommodation. I arrived after dark and I found it difficult to find--confusion about two Holiday Inn properties near each other plus confusion streets off the main drag. Not enough parking. They share parking with Chili's restaurant, which is not obvious until you ask. Immediate surroundings are not especially welcoming.

8

Daniel

11 Dec 2025

·

Stayed 1 night

I really liked the decorum of the commons area, which includes the dining room and the area around the check in desk. My suit was clean and cozy. Only thing missing was a freezer. The pool area had a fully functioning jacuzzi that heated up to a high temperature, which I enjoy. No license plate information required to park there. And best of all, its within walking distance of Chili’s and several other restaurants. Highly convenient location!

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AI-generated summary based on recent guest reviews

Dining

Free breakfast is frequently praised for variety and hot options, but several reviews found it crowded or poorly replenished and coffee quality mixed.

Related guest reviews

6

David

1 Sept 2025

·

Stayed 1 night

Great hotel, Chilli’s right opposite, Dunkin’ next door. Breakfast is a complete mess… an hour before close, already out of eggs, waffle mix, pastries, milk. So many other hotels nearby, will opt for another next time.

8

Christophe

27 May 2024

·

Stayed 1 night

Breakfast included but not eaten. When my wife and I tried to get breakfast the entire dining room was full. We decided to get something and go back to the room. Nope. No protien to be eaten. No coffee. No creamers for coffeeif there had been any. Everybody was gone or empty. We left and went elsewhere for breakfast.

10

Lindsey

14 Sept 2025

·

Stayed 1 night

I wish the breakfast had more eggs. We arrived around 7:30 or 8 o’clock and the eggs were gone. I also wish they had had bacon instead of sausage or somewhat added to.

10

Susan

2 Jun 2024

·

Stayed 1 night

Went on a family road trip and beds were like sleeping on clouds! Breakfast selection was awesome and staff were super friendly!

10

Sophia

18 Aug 2025

·

Stayed 3 nights

Room was very clean when we arrived. House keeping did a great job and the front desk workers were kind and helpful. The free breakfast had many options and was delicious. Parking was easy to find and there's plenty of food and gas options around. Will definitely stay again.

8

Raymond

18 Feb 2024

·

Stayed 1 night

Hotel advertises Breakfast served from 7:30 AM til 10:30 AM on weekends. This needs to be updated to 6AM - 9 AM. Also, breakfast pictures don’t accurately describe Breakfast. You need to get down to Breakfast by 7:30 AM or you will find limited breakfast options. Service personnel start cleaning up Breakfast area at 8:00 AM on my trip. Could not get coffee after 8:00AM. Disappointed in breakfast. Should say Breakfast served from 6 AM til 8 AM. FYI 2-18-24

10

John

14 Aug 2023

·

Stayed 1 night

Excellent breakfast and very clean. Close access to I-15!

10

Jennifer

3 Nov 2023

·

Stayed 1 night

The hotel was perfect. it was easy to find. Safe. great full breakfast. very clean. staff was kind and very efficient. There were no problems at all.

10

steve

14 Sept 2025

·

Stayed 1 night

Excellent breakfast selections

10

Eric

9 Jan 2025

·

Stayed 1 night

Beautiful hotel with friendly staff and a good hot breakfast.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12	13 $93	14 $93
15 $92	16 $89	17 $89	18 $97	19 $92	20 $82	21 $83
22 $82	23 $90	24 $100	25 $92	26 $90	27 $122	28 $92
29 $80	30 $89

Su	Mo	Tu	We	Th	Fr	Sa
		1 $97	2 $94	3 $102	4 $83	5 $82
6 $83	7 $94	8 $104	9 $84	10 $104	11 $71	12 $71
13 $71	14 $78	15 $81	16 $78	17 $74	18 $74	19 $74
20 $71	21 $78	22 $81	23 $81	24 $78	25 $76	26 $74
27 $76	28 $81	29 $81	30 $84	31 $81

Holiday Inn & Suites - Barstow by IHG

Prices for Holiday Inn & Suites - Barstow by IHG

Monthly average prices

About this property

Location

Guest reviews of Holiday Inn & Suites - Barstow by IHG

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Holiday Inn & Suites - Barstow by IHG

Prices for upcoming dates