What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are served on weekdays from 6:00 AM to 10:30 AM for a fee of approximately CHF 29 per person.

What are the standard check-in and check-out times?

Check-in is at 14:00 and check-out is at 11:00. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Geneva, steps from Saint-Pierre Cathedral and within a 5-minute walk of Rue du Rhône. It is 0.6 mi (0.9 km) from Flower Clock and 0.7 mi (1.1 km) from Jet d'Eau Fountain.

What are the policies for guests staying with children?

One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

citizenM Geneva Hotel

Average nightly price at citizenM Geneva by month, last 12 months (USD)
Month	Average price
January	$225
February	$242
March	$258
April	$387
May	$394
June	$470
July	$313
August	$216
September	$359
October	$298
November	$289
December	$266

What guests think

citizenM Geneva earns praise for its unbeatable central location near the Old Town, lake and transport, a lively lobby bar, and a modern, tech-forward setup with compact, cleverly designed rooms featuring comfortable beds and excellent showers.

Many note the platform bed is accessible from one side only, storage is tight, and glass bathroom elements reduce privacy. Service is widely described as friendly and helpful, though some report hiccups with housekeeping, billing or reservations. Breakfast and coffee are well liked but can feel pricey, and the self check-in and in-room iPad controls suit some guests more than others. Expect a stylish, efficient base ideal for short city stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Modern communal spaces with a lively 24/7 bar and self check-in kiosks; rooms use iPad/app controls. Some guests miss in-room tea/coffee and parking, and note extras like an ironing room and free water stations.

Related guest reviews

6

Terry

May 26, 2024

·

Stayed 3 nights

No laundry service. No iron or ironing board in your room. You have to go to a separate "ironing room". Ridiculously small rooms. You have to climb into the bed from the bottom and no place to put your phone alongside the bed.

10

Julia

Dec 4, 2024

·

Stayed 3 nights

Great modern spot in old Geneva. Walk to shops, lake, restaurants and transit. Very eco friendly.

10

Akram

Jun 7, 2025

·

Stayed 1 night

Very conveniently positioned hotel in Old Town Geneva. It is very modern and quite IT focused but there are still plenty of staff to assist and they do so with a smile even when they are very busy. We were recommended a room on the rue de la rotisserie side of the building which was nice as it was quiet and we woke up with the greenery of the trees.The room was spotless but is quite small with the bed wedged in between the outer window and the wall of the bathroom with no circulation space around. Clearly it's for those who won't spend much time in the room which was perfect for us as we were out all day. The washbasin is in the room and not in the bathroom, which was also fine for us but may not be for everyone. The bathroom is modern and clean with a good walk-in shower. There is space to hang up clothes and there is a safe but no tea and coffee making facilities. You can't open the windows but we didn't think this was an issue. The 24h bar downstairs is a nice touch. We didn't have breakfast but we ate there once in the evening and the food was good. All in all we had a really good stay and we would definitely recommend the hotel for those on a city break.

10

Brenda

Sep 14, 2025

·

Stayed 2 nights

Very modern and clean hotel, amazing staff and facilities. Cool bar with a DJ

10

Eugene

Mar 31, 2024

·

Stayed 2 nights

Loved this hotel, same quality as its Zurich counterpart, only difference was some staff are less friendly (other staff were wonderful!) A little smile on their faces would make the hotel much more welcoming. Unlimited tap and sparkling water, linens/towels were clean, room was comfortable and clean too. Location was perfect, right at the old town.

8

YEH HSIA

May 3, 2025

·

Stayed 3 nights

It’s a wonderfully hotel. However it’s not easy to find the super market to buy fruits or food. No coffee to provide unless you spend money to buy it at their restaurant.

10

Kathleen

Jun 21, 2024

·

Stayed 2 nights

Really comfortable hotel experience. Loved the free sparking water station at the bar, loved the gay Pride flags everywhere, love how staff were super helpful q d chill, excellent central location. Excellent for solo traveler

2

SAFIA

Dec 23, 2022

·

Stayed 2 nights

VOLEURS !!! - Chambres extrêmement petites pour le prix, on ne peut même pas faire un tour du lit car collé à la fenêtre et au mur. Impossible d’ouvrir la valise a moins que de la mettre sur le lit -pas de parking!!! Et aucun renseignement de comment se garer car self checkin -petit déjeuner pauvre et digne d’un hôtel économe sur autoroute -le pire c’est les 50€ qu’on m’a prélevé 30 minute après le départ alors que j’avais déjà tout réglé chambre et petite déjeuner ainsi que la taxe de séjour. Au checkout on m’a dit que tout était ok et zéro à payer. C’est simplement du vol!!! Impossible de joindre l’hôtel pas téléphone même en attendant 10 minutes en ligne. Plus jamais je ne remets mes pieds là-bas, à déconseiller vraiment car rapport qualité prix médiocre. Trop cher pour rien. En plus ils se servent sur y’a carte bancaire après ton départ.

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10

Jeffery

Aug 4, 2025

·

Stayed 2 nights

This is the way a hotel should be in the modern age. Easy self check-in and check-out (with staff nearby eager to help). You can control the lights, blinds, TV, etc from the app on your phone. The room was modern and very comfortable. And right in the centre of the city!

8

Diane

Jun 13, 2023

·

Stayed 5 nights

Possibilité de remplir sa gourde d’eau Très pratique et surtout écologique

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Cleanliness

Rooms and common areas are frequently described as very clean and well kept. A few guests noted missed or on-request housekeeping and occasional minor dust.

Related guest reviews

10

Philippe

Jul 19, 2025

·

Stayed 2 nights

Hébergement parfaitement situé, propre et personnel accueillant et serviable.

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10

James

Feb 7, 2023

·

Stayed 2 nights

The room was small but okay for a short stay with me case, but longer with more luggage would not have been feasible. Location and facilities within the room were excellent and spotless.

8

Bassem

Sep 3, 2025

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Stayed 3 nights

Clean and nice and good service

10

Paul

Aug 17, 2024

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Stayed 1 night

The hotel is very modern and very clean. Although the rooms are small, they are awesome - king size beds, blackout shades, and a rain shower. Strong wifi throughout. The bar and lounge space is casual with a nice variety of seating options. Staff were friendly. We chose a courtyard facing room and there was zero noise at night. Highly recommend!

10

George

Jan 5, 2025

·

Stayed 1 night

We had an excellent stay, awesome staff and bar/breakfast area. Ideally located in Geneva city center. Very clean, great bed, and great shower!

10

Thomas

Sep 3, 2025

·

Stayed 2 nights

Very clean room. Staff was very helpful, cordial, and professional. Breakfast was amazing.

10

Nicola

Nov 19, 2025

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Stayed 2 nights

Clean room, lovely big bed. Loved the control of room by the iPad. Friendly and helpful staff

10

Sarmad

Apr 26, 2024

·

Stayed 6 nights

Excellent,very clean,friendly staff,close to the city.

8

Alan

Nov 7, 2024

·

Stayed 3 nights

Modern pod style room, superb location and all in great condition. A little bit of dust here and there in nooks and crannies, but generally very clean.

8

Zheyi

Sep 23, 2024

·

Stayed 3 nights

Located in the city center. Nice and clean, as always.

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Rooms

Rooms are compact and high-tech with comfortable king beds, strong showers, blackout blinds and good soundproofing. Many mention limited space and storage, the bed against the wall with access on one side, semi-transparent bathroom elements, and limited in-room amenities.

Related guest reviews

8

Brenda

Sep 22, 2025

·

Stayed 1 night

AC did not work one of the days, the room was tiny but they switched us to. Bit bigger room later on.

8

Lynda

Feb 17, 2024

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Stayed 2 nights

Super helpful staff and great location. Room layout a bit quirky, with the bathroom in the room only separated by frosted screen and the bed against window so partner has to climb over you to get out.

10

William

Jul 12, 2025

·

Stayed 3 nights

Modern, comfortable and great location. This was a great place to stay for our time in Geneva. The room is fairly small, but the space is used well. The use of technology is great, with smart lighting and motorized blinds controlled by ipad or phone app or physical switches on the wall. 15 minute walk to bus/train station. The king bed is comfortable, the air conditioner was perfect and the shower pressure and water temp were excellent. All the main sights are within walking distance or hop on the tram for 15 minutes to get to the UN building. Overall a great experience staying at this hotel.

8

Thomas

Nov 10, 2025

·

Stayed 3 nights

My room was internal facing. It was clean, quiet and had good ventilation. Most things can be controlled with the iPad for convenience. The hotel is also in a great location.

8

Helen

Sep 8, 2023

·

Stayed 2 nights

Rooms are very very small but nicely decorated. No coffee in the rooms which was disappointing. Hotel is funky and new and beds are comfortable.

8

Joseph

Nov 30, 2025

·

Stayed 2 nights

Great location and customer service. Room small but high tech so very user friendly. Shower and bathroom is compact and has an excellent water pressure. However, limited amenities in the room. It is in a great location and walking distance to shops, restaurants and site of interest. Recommended for those quick weekend trip to Geneva. Thank you.

10

Kristine

Sep 6, 2025

·

Stayed 2 nights

The bed was very comfortable but up against 3 walls so difficult to get in and out of. The staff was amazing and so polite and helpful!!! It was right in the middle of everything, very walkable. Great hotel

10

Kane

Oct 8, 2024

·

Stayed 2 nights

Room was great, the room was stuffy a window would of been helpful. But we had a great stay. We would return.

4

Eva

Oct 8, 2025

·

Stayed 2 nights

Do not stay here unless you enjoy crawling over your partner at night on your way to the bathroom.. The bed is against the walls and the window on three sides, so there is only one side to get in and out. Whoever came up with this idea?? Also, the bathroom walls - glass - are semi-transparent, so there's very little privacy. The room is very small and there is barely any space to unpack. The hotel itself is in a great location and is clean and good-looking.

10

Arnold

Jun 21, 2025

·

Stayed 3 nights

Citizen M Geneve is a unique experience in an ideal location. The room is tiny but the experience is an expanded digtial realm controlled by a tablet supplied by the hotel. It contains radio, TV, workouts, mood setting environments and more. The staff is very helpful. It also has easy access to trams and airport bus, restaurants, and shops.

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Service

Staff are broadly praised as friendly, welcoming and helpful, with several standout mentions. Some guests, however, reported issues such as rude interactions, housekeeping/billing lapses, or booking problems.

Related guest reviews

10

Jonathan

Nov 25, 2025

·

Stayed 2 nights

Great location, service, amenities, staff

8

Laurie-Ann

Aug 16, 2024

·

Stayed 6 nights

Great location. Staff was friendly and helpful. Hotel close to everything. Only issue we had was the cleaning staff on the day our room was to be clean completely. We believed they forgot to do our room and by 5pm, we contacted the front desk and they had someone go to our room to clean it. However, they did not empty the trash which had 3 days worth of garbage in it nor did they replaced the toilet paper. I had to call the front desk to have someone take the garbage away and bring us toilet paper. Besides this, I highly would recommend this hotel.

6

Kathleen

Aug 19, 2023

·

Stayed 2 nights

The hotel meets expectation but they unfortunately double booked and we were told there was no room for us on arrival at 1am, despite having paid and secured booking well in advance. They accommodated us elsewhere but it was vey poorly managed, taking over an hour to arrange alternative accom. We were totally exhausted.

10

Kelan

Nov 28, 2025

·

Stayed 2 nights

Awesome hotel with wonderful staff! Everyone was helpful and happy to see you. The breakfast buffet was excellent!

2

solly

Oct 20, 2025

·

Stayed 2 nights

Terrible reception and lack of respect with guest from the staff.

6

Abdulrazzaq

Aug 6, 2025

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Stayed 2 nights

The only problem is that they stick to the timing of check out which is at 11, if you want a check out at 12 youll pay for it

10

Kathy

Jun 3, 2025

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Stayed 2 nights

From check in to check out the staff was amazing! The friendliest during my entire trip. I am excited to hear this is becoming a Marriott hotel I work fot the JW Marriott brand and would steal your associates if I could! Thank You for an amazing experience! Kathy

10

Georgia

Sep 30, 2025

·

Stayed 3 nights

PLEASE GIVE AKIM A RAISE! I have never had better service in a hotel. Great location and great staff.

4

Dominique

Jul 11, 2024

·

Stayed 1 night

This hotel is centrally located, and on the more affordable side for Geneva. Although prices become unjustifiably astronomical during off season - extortion in January anyone? Bear in mind too that while they costs slightly less than the neighbours, the rooms are significantly smaller. As a regular traveller staying here, however, my worst experience was this past week, when my jacket was stolen from my room. I had forgotten my jacket on the chair in my room upon check out. I immediately contacted the hotel and asked them to recover the jacket from my room and put it aside for me. However, they did not go check in the room that day, and waited until the next day....WHY? No one knows. Surprise surprise, by the next day, my jacket has already vanished. Was it the cleaners? Was it the person who stayed in the room that night? Was it someone else? We will never know. What remains though is that theft is unacceptable. Beware of leaving any items in your room in this place.

10

Alan

Mar 22, 2024

·

Stayed 1 night

Our stay at the hotel was remarkable from start to finish, especially with the seamless self-service check-in/out process. What truly set our experience apart was the extraordinary service from Nabil, the barman. He went above and beyond by securing us a reservation at a highly sought-after local Swiss restaurant, demonstrating exceptional dedication to guest satisfaction. Nabil’s efforts greatly enhanced our stay, making him a standout staff member worthy of recognition. The room, controlled entirely via iPad, offered a modern and convenient touch, although the bed design required a bit of maneuvering. Despite this minor point, we thoroughly enjoyed our stay and would strongly recommend this hotel for its blend of tech-forward amenities and stellar service, with a special mention to Nabil for his commendable hospitality. We’re already looking forward to our next visit.

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Location

Exceptionally central—steps to the Old Town, lake, shopping and public transport (including bus 10). Easy to walk most sights and reach the airport or station.

Related guest reviews

10

luis

Dec 9, 2025

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Stayed 1 night

Centrally located near old town and main shopping district. Many restaurants nearby. Everything is within walking distance.

10

Genius

Jan 24, 2026

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Stayed 4 nights

I had an excellent stay at citizenM Geneva. The location is unbeatable—right in the heart of the city, just steps from Lake Geneva, public transport, shops, and restaurants. It made exploring Geneva effortless.

10

Morgan

Aug 10, 2024

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Stayed 1 night

Good value, good location in central Geneva - short walk from train station, close to lake front, old town and shopping district. Staff friendly and helpful, room spacious and clean.

10

Richard

Nov 25, 2025

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Stayed 3 nights

Very helpful staff, lovely area around the cathedral a 6 minute walk uphill. Many attractive bars and very smart art gallery (De Jonckheere). Easy access to/ from airport bus number10 which takes under 30 minutes and stops 3 minute walk away towards lake side.

10

Steven

Oct 26, 2023

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Stayed 2 nights

Outstanding hotel! Perfect location in Geneva.

10

James

Aug 7, 2024

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Stayed 2 nights

Staff is super friendly and welcoming. Super fast check-in/out. Very close to the waterfront. Public trans is incredible (as it is in all of Switzerland).

8

Gabriel

Jul 16, 2025

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Stayed 2 nights

The location of this hotel is top. Great. Right in the middle of town. The rooms are small. Very compact but for one or 2 nights it’s okay. Nice bed. Good linens.

10

Jan

Jul 29, 2025

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Stayed 3 nights

A nice hotel in the centre of Geneva. It is right on the edge of the Old City, so a short walk up the hill gets you to many interesting restaurants. In the other direction it is a five minute walk to the promenade on the lake.

10

Eren

May 9, 2024

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Stayed 1 night

Das Hotel liegt mitten in der Einkaufsstraße. Da Innenstadt von Genf sehr übersichtlich ist, lässt sich die Stadt zu Fuß erkunden. Wer nicht laufen möchte, die freundlichen Mitarbeiter vom Empfang ansprechen, dann gibt es eine kostenlose Öpnv Tageskarte. Das Zimmer ist sauber, eher klein aber sehr leise. Alles lässt sich per Ipad Mini bedienen. Ich hatte einen tollen Blick auf Place du Molard und ein Stückchen vom Genfer See.

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10

Claire

Aug 19, 2025

·

Stayed 1 night

Great location, walking distance to everything, cool decor and vibe, the Geneva pass card was a great extra!

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Dining

Breakfast and coffee receive strong reviews for quality and the bar has a good vibe, with food and drink available 24/7. Several guests found prices high.

Related guest reviews

10

Massimiliano

Oct 1, 2025

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Stayed 4 nights

Excellent staff and cosy environment. Only negative is the overpriced tea:10 CHF for two hot tea is a nonsense when a cappuccino at the high street coffee bar is 3.50 CHF each

10

Kelan

Nov 28, 2025

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Stayed 2 nights

Awesome hotel with wonderful staff! Everyone was helpful and happy to see you. The breakfast buffet was excellent!

8

Kris

Dec 18, 2024

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Stayed 3 nights

Stayed for 3 nights. The hotel was very central and well located. The rooms whilst modestly sized were well equipped and cleverly designed. Negative was the cost of breakfast at €28 per person per night.

10

Dave

Jun 30, 2025

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Stayed 1 night

Breakfast was very good

10

Maria

Sep 25, 2025

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Stayed 3 nights

Amazing breakfast!

10

Shihe

Aug 14, 2025

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Stayed 2 nights

Excellent breakfast, very nice neighborhood with lots of restaurant choices.

8

Ann

Jun 15, 2025

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Stayed 7 nights

One staff bad customer service, the iPads in every room is a redundant gimmick. The negronis were excellent. Get your free travel card when you check-in

8

Miriam

Aug 16, 2024

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Stayed 2 nights

A great experience at CitizenM hotel. Super location with shops and restaurants right on our door step. All the staff were very friendly and helpful. 24 hr food service!! Complete automatic blackout blinds, very nice!! Our room was on the smaller size, which didn’t bother us but might be an issue for some travelers. The king size bed was perfectly comfortable but the bed is flush with the window so whom ever is on that side of the bed has to climb over the other person to get out or the other person has to get out of the bed to let you out…… I would stay at a citizensM again

8

Jennifer

Mar 5, 2025

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Stayed 1 night

Excellent place to stay in the best part of Geneva, but room was very small and you have to be okay with controlling the lights, et al on a digital device/app. I loved the cheerful public space downstairs, and overall vibe. Breakfast was excellent.

8

Annette

Jun 26, 2025

·

Stayed 1 night

Nice hotel in an excellent location right in the hub of everything. The room was very clean with a very comfortable bed and given the location the soundproofing and blackout blinds were spot on for a quiet sound nights sleep. Breakfast was good and staff lovely, very accommodating - fab coffee baristas! My only criticism is that there was no wash/freshen facilities available as there is with most hotels so if you’re staying on in the area on check out day storing luggage isn’t a problem but freshening up for your onward journey is .. but aside of that it’s a nice city hotel and I’d recommend it.

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Su	Mo	Tu	We	Th	Fr	Sa
				1 $289	2 $226	3 $206
4 $216	5 $335	6 $391	7 $358	8 $293	9 $237	10 $215
11 $195	12 $282	13 $315	14 $775	15 $238	16 $195	17 $206
18 $184	19 $238	20 $238	21 $767	22 $205	23 $184	24 $184
25 $184	26 $205	27 $205	28 $205	29 $205	30 $201	31 $201

citizenM Geneva

Prices for citizenM Geneva

Monthly average prices

About this property

Location

Room options

Premium Room, 1 King Bed (View)

Room, 1 King Bed (High Floor)

Room, 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Guest reviews of citizenM Geneva

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about citizenM Geneva

Considering this hotel for your Geneva trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23 $564	24 $333	25 $273	26 $181
27 $180	28 $335	29 $530	30 $555