Élite Rooms

We arrived much later because of the flight delay and had to call Diana for help to enter the property. She was polite and helpful despite it was very late. The room was clean, spacious and moder. But the building and staircase looks completely opposite - old and unsafe, especially at night with children. There are "tickets" for breakfast at the nearby cafe. Croissants and fresh juice/coffe were delicious despite the fact that we only got 3 "tickets" for 4 people. Close to train station (5€ per person) and fairly close to the airport (taxi €30). Naples is amazing but why, oh why there are soooooo much litter everywhere!?Italians - love your beautiful country more !

The room was beautiful, modest, and very clean. The housekeeper was kind and welcoming, and we also enjoyed having breakfast at the bar, the staff there were friendly and pleasant. However, the building itself is very old. The staircase felt fragile, which made me uneasy, and the lift was extremely small and outdated, barely fitting two adults. The biggest issue was the check-in process. When we arrived, we had no idea how to get into the building because there was no reception or check-in desk. After a long journey, this was frustrating. It would be very helpful if the property sent clear check-in instructions to first-time guests before arrival. Although the accommodation is conveniently located near the central train station, the area was very busy and felt quite dirty, so it wasn’t as pleasant as we had expected. Overall, the room itself was clean and comfortable, and the staff we met were friendly, but the old building, confusing arrival process, and surrounding area affected our overall experience.

Info prior to arrival was excellent. Very good location for access to station. Modern, clean. Only real issue was being unable to use lift due to inconsiderate others not closing doors. Not great when on 4th floor and carry heavy suitcases.

very friendly staff

The hotel was in constant touch with us. They were always helpful. The room clean, with good light and good space. Jenny was a delight, helpful and friendly. Close to the train station (8 minutes walking). This is the place to stay if you look for security, assistance and closeness to important places.