Is parking available at the property?

Valet parking is available for a fee of USD 30.00 per night, which includes in/out privileges.

What type of breakfast is offered and what are the serving hours?

Local cuisine breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:30 AM for a fee ranging from approximately USD 18.00 to 50 per person.

Are pets allowed at the property?

Pets are allowed with a pet fee of USD 75.00 per accommodation, and a pet deposit of USD 75.00 per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is by 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers several accessibility features including elevators, stair-free paths to the entrance, and wheelchair-accessible facilities such as the registration desk, business center, and on-site restaurant.

Where is the property located in relation to key landmarks?

The hotel is located in the heart of Frisco, within a 5-minute drive of Ford Center and Comerica Center. It is approximately 1.9 miles from Riders Field and 2.2 miles from Stonebriar Centre Mall.

What are the policies for guests staying with children?

Children are allowed at the property, and there is no mention of a minimum age for children to stay for free.

Canopy by Hilton Dallas Frisco Station

Average nightly price at Canopy by Hilton Dallas Frisco Station, TX by month, last 12 months (USD)
Month	Average price
January	US$162
February	US$193
March	US$172
April	US$195
May	US$181
June	US$180
July	US$175
August	US$147
September	US$171
October	US$203
November	US$165
December	US$143

What guests think

At Canopy by Hilton Dallas Frisco Station, TX, reviewers praise the clean, modern feel, comfortable beds, and friendly staff, while noting a convenient location near The Star with plenty of nearby dining.

A recurring complaint is parking: valet or garage options cost extra, can be inconvenient to access, and the garage lacks a direct hotel entrance. Guests also mention AC that doesn’t cool reliably, weak water pressure or hot water issues, occasional housekeeping lapses, and limited or closed bar and breakfast hours. Rooms are stylish and often spacious but many lack microwaves, and there is no on site pool. Best for travelers who want a stylish base and can tolerate paid parking and occasional hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is mostly paid via valet or a garage, and access can be inconvenient with no direct hotel entrance from the garage. The bar and restaurant hours are limited or closed at times, and there is no on site pool.

Related guest reviews

10

Dulce

31 Mar 2025

·

Stayed 1 night

Very nice neighborhood. Nice hotel. The only thing is that it needs a pool

6

Johnny

10 Jul 2025

·

Stayed 2 nights

This property is by the star in frisco we expected more from Hilton The restaurant and bar was closed we had to go to another hotel for dinner The room was clean but not stocked The staff at night were respectful of less then helpful These are all correctable issues it would be nice if they did

8

Kunwal

27 May 2025

·

Stayed 1 night

Nice location. Closely situated to lots of restaurants and shopping. Friendly staff. Parking situation is less than ideal. Pool is on the adjacent property.

10

LACEY

18 Dec 2024

·

Stayed 1 night

Hotel is fine- garage is not connected to hotel. You have to walk around. Not the safest feeling if you check in after dark.

10

Debra

31 May 2025

·

Stayed 1 night

Loved the property and the location. We will visit again if the ACM’s are near this location again. The only issue I have is that the bar closing at 8pm. That is very early for a hotel bar. I can see 10pm as being a better time.

6

steven

8 Jun 2025

·

Stayed 1 night

Hotel was great. Parking not so much. Wouldn't be so bad if the hotel had a rear entrance to the parking garage.

8

Cyrus

31 Mar 2025

·

Stayed 2 nights

No parking other than paid garage, no working espresso machine.

8

Lanh

21 Sept 2025

·

Stayed 2 nights

Very pleasant hotel and staff. A quiet boutique hotel for a weekend away with my husband. It was clean and the rooms were very spacious. There is not a pool on site. And the parking is very limited. There is one parking garage. $15 of you self park in there and $30 is you valet. But there is also parallel street parking around the hotel. A little bit of a walk and not too many spaces available. But we didn’t have a problem finding one all weekend. But we also didn’t stay out late. Usually was home around 9pm after dinner.

6

Harold

10 Dec 2024

·

Stayed 1 night

Different meaning to 'open concept' as the bathroom is open to the entry area with no door on the potty/shower room. There is a barn door separating the entry/bath area from from the bedroom. There was a rail for the potty room door but no door. Only had 1 washcloth and 1 hand towel. Bed was too soft and not even (rolled to low spot), Long walk around the hotel to entry from the parking garage.

2

Nicholas

30 Jun 2025

·

Stayed 1 night

HOLY HELL Where to even begin. This is the most over priced and over rated hotel. They have zero room service, you have to pay extra for parking, restaurant closed on the weekends... why even stay here? Never again.

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Cleanliness

Most guests find rooms and common areas very clean and fresh. However, several report lapses such as stained linens, hair on pillows, dust, or missed housekeeping during multi night stays.

Related guest reviews

6

Alexandra

28 Feb 2023

·

Stayed 3 nights

The overall stay was fine! Staff was very friendly and helpful and the breakfast food the hotel offered was delicious. The only thing was that the AC wasn’t properly working in the room in the middle of the night. And the most crucial was that the sheets did not smell clean at all. It smelled as is if they hadn’t been washed properly.

6

Gildardo

6 Jul 2024

·

Stayed 1 night

Front desk was frequently unattended and lobby and rooms were dirty.

8

Rick

1 Jul 2024

·

Stayed 2 nights

The rooms were very nice. The hotel itself present itself well. The rooms were cool and comfortable. The shower was amazing. The parking garage was relatively convenient and made me feel safe leaving my car there however at $22 per night was more on the expensive side that I was looking for. Additionally, The room wasn’t all that clean when we moved in. There were stains around the toilet shower, and on the cabinet where the TV is. I’ve had better breakfast for free at other hotels of the same type, this one charged $18 per person. Ultimately, it was a good stay.

6

Jennifer

27 Jun 2023

·

Stayed 1 night

Fairly new property, but cleanliness left a lot to be desired. Water bottles under the bed, grocery bag, stuffed in the ice bucket, small stain splatters on the bathroom wall, dusty. It’s like a new car that just needs a good washing. Staff was very helpful and nice.

4

Kinderson

30 Mar 2025

·

Stayed 1 night

First off-- it is valet only and the cost is $28.00. Second-- the "terrace" is a patio off of the front of the hotel. Third-- we had three separate rooms and two of those rooms had someone else's hair on 2 of the queen pillows. Lastly-- it is a cashless hotel, which makes no sense to me for a service company.

8

Lanh

21 Sept 2025

·

Stayed 2 nights

Very pleasant hotel and staff. A quiet boutique hotel for a weekend away with my husband. It was clean and the rooms were very spacious. There is not a pool on site. And the parking is very limited. There is one parking garage. $15 of you self park in there and $30 is you valet. But there is also parallel street parking around the hotel. A little bit of a walk and not too many spaces available. But we didn’t have a problem finding one all weekend. But we also didn’t stay out late. Usually was home around 9pm after dinner.

10

Drew

23 Dec 2025

·

Stayed 2 nights

Room was clean. Bed was super comfortable. Valet was fast. Rooms and lobby smelled great. Staff was friendly. Pet friendly. Convenient location. Dog park across the street. Luxury hotel feel with cheap hotel style pricing.

10

Chantelle

28 Feb 2025

·

Stayed 3 nights

Beautiful property. Our stay was pleasant and it smells so good throughout the entire hotel . Highly recommend

10

Christopher

20 Jul 2025

·

Stayed 1 night

I loved the area around the hotel plus the lobby in the hotel was nice. The beds were very comfortable. The restroom area was nice and clean as well.

10

Carlos

10 Mar 2025

·

Stayed 1 night

Nice and clean

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Rooms

Rooms are modern and generally comfortable, with spacious layouts and good beds. Noted drawbacks include AC that struggles, weak or inconsistent water pressure or hot water, unconventional bathroom layouts, and many rooms lacking microwaves.

Related guest reviews

6

Gretchen

9 Jun 2025

·

Stayed 1 night

My partner and I both woke up with sore backs from the mattress. The shower had minimal water pressure, I'm glad that I didn't have to wash my hair. I'm surprised that a location like this (suburbs) does not offer self-parking, only valet.

10

Caleb

19 Nov 2023

·

Stayed 1 night

Very nice setup in the standard king rooms! Doesn’t tell you this but it has a couch for a 3rd or 4th guest, depending on how you sleep. Water pressure in the shower was weak; that’s my only complaint! Thanks for the staff for being warm and inviting!

6

Michael

21 Oct 2024

·

Stayed 3 nights

We were really looking forward to our vacation and our stay at the Canopy but we faced a few inconveniences during our stay. Our main issue was the AC not working. When walking into the room, we noticed it was very hot even though the thermostat was set to 74. We lowered it and left for the evening. When we came back into the room, we noticed it was still hot and the AC never lowered to our desired temperature. We notified the staff in the morning and they quickly got it taken care of; however it was not staying on. The next two nights we kept having to wake up every hour or so to turn off the AC and turn it back on because that was the only resolution we found. All in all, mainly a maintenance issue. But when notifying the staff at time of checkout of the still existent problem, they did not seem to care. Just wish there was a bit more hospitality at the end.

10

Marcin

19 Jul 2025

·

Stayed 1 night

Great view and room

8

Tena

31 May 2025

·

Stayed 1 night

Great location and great hotel. My only complaint is the thermostat read 64, there is no way that room was 64 degrees. Sweated all night! You couldn’t adjust the thermostat either!

6

Kelsey

5 Apr 2024

·

Stayed 1 night

The bartender was amazing. Stayed a little late for a wedding party and he was so fun and had a great attitude! Our room however was so HOT.. we woke up sweating multiple times throughout the night. Couldn’t get the AC fan to stay on and didn’t seem to cool off at all

8

James

30 May 2024

·

Stayed 1 night

Beautiful brand new property (2023). Nice cafe and bar downstairs. All customary amenities are there. Two issues that should be easily addressed. 1) shower water pressure is terrible 2) although the thermostat seems adjustable, it doesn’t appear to do anything. My room was cool enough at night, but the temp was set at 64F. I will stay here again even because the price is right with a very good overall experience.

6

John

29 May 2025

·

Stayed 3 nights

Attractive room, comfortable bed but poorly designed bath, shower, toilet area

6

Harold

10 Dec 2024

·

Stayed 1 night

Different meaning to 'open concept' as the bathroom is open to the entry area with no door on the potty/shower room. There is a barn door separating the entry/bath area from from the bedroom. There was a rail for the potty room door but no door. Only had 1 washcloth and 1 hand towel. Bed was too soft and not even (rolled to low spot), Long walk around the hotel to entry from the parking garage.

8

Nohemi

17 Mar 2025

·

Stayed 2 nights

Con: no fridge or microwave

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Service

Staff are frequently described as friendly, welcoming, and helpful, with several standout team members mentioned by name. However, there are repeated complaints about slow or unresponsive service and valet issues (delays, lost keys, smoke odor), plus occasional booking or room assignment problems.

Related guest reviews

10

Telvin l.

2 Aug 2025

·

Stayed 2 nights

the workers was super friendly made me and my family felt like family. even Roy at the front desk 10 out of 10

10

Sarah

2 Apr 2025

·

Stayed 1 night

From the time you walk into the property until you leave, this is a fantastic Hotel. The Staff was great and friendly and went out of their way to help us. I love the layout of the hotel; there is not much walking to be done inside, as the elevators are right by the check-in desk. You can walk to dinner if you choose since there are many restaurants right there. We were there because my daughter had surgery and they made sure we jnew the easiest way to get to the surgery center the day we left. All the valets were great and took care of my truck with great care. I definitely will be looking for this hotel again if I ever need to stay in Frisco again.

4

Kersten

30 Mar 2025

·

Stayed 1 night

Front desk, Rudy, was rude. He was not welcoming and seemed put off by asking for a new pillow because the one we had hair all over it. There was a lot of false advertising. The forced valet parking was expensive and they wanted you to pay for it each time you got your car in and out which was ridiculous. They claim to have a “terrace” which is really only a small patio off the front of the hotel. No luxury at all.

6

Bryce

2 May 2025

·

Stayed 1 night

Booked a king bed and was given two queens. When we told the front desk they told us there was nothing they could do since we booked third party and did not offer any assistance or try and help at all.

6

Stacha

22 Apr 2025

·

Stayed 3 nights

The valet lost my keys so the valet parking was the only thing I have negative to say. The staff was polite, the property was clean, and the bed was comfortable

6

Bryan

19 Jul 2024

·

Stayed 2 nights

First off, the room was very clean and looked beautiful. They nailed it on that side. The staff though is complete garbage. They have “Valet” service that is the absolute worst thing in the world. They say it’s 24/7…but will allow both to go on break at the same time. Then you’re stuck waiting 30 mins for your vehicle. They told me multiple times the valet was in the process of getting my car. Only to find out they were around the corner sleeping and eventually had to come get my keys. I complained and was fed an excuse that they were a third party who had their own management. Explained if they plan to contract with a garbage service, that is a reflection on them too. Completely inconvenient.

10

Carlos

10 Nov 2025

·

Stayed 3 nights

Hotel staff were very friendly and helpful.

10

Jennifer

22 Sept 2024

·

Stayed 1 night

Omar and Ricardo went out of their way to make my stay a success. Excellent service, friendly and great problem solvers.

10

MAGDA

28 Oct 2024

·

Stayed 1 night

The service that Omar in the front desk gave made my stay welcoming. His warmth and pleasantry to the guest before me and myself was amazing.

2

Christy

11 Aug 2025

·

Stayed 2 nights

There was an issue with the booking. Expedia didn’t send the right information which caused a delay in payment for the hotel. The hotel said that would contact Expedia but they attempted to run my personal debit card until it overdrawn and they would not answer the phone at all after I tried to clear it up. I only found out about the issue when they didn’t email or print me a receipt upon checkout. I felt this was horrible customer service and would never book due to charges debited without my knowledge.

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Location

Convenient for The Star and within walking or short drive distance to many restaurants and shops; several guests enjoyed the quiet surroundings. A few noted the walk from the separate garage and felt less comfortable after dark.

Related guest reviews

10

Amanda

15 Jul 2023

·

Stayed 2 nights

Nice location, easy parking, lots of dining options, friendly staff, nice rooms and very clean!

8

Kunwal

27 May 2025

·

Stayed 1 night

Nice location. Closely situated to lots of restaurants and shopping. Friendly staff. Parking situation is less than ideal. Pool is on the adjacent property.

10

Leah

8 Jul 2025

·

Stayed 3 nights

Great area for coming and going.

8

Timon

16 Apr 2025

·

Stayed 1 night

Nice area with walking distance but you will pay for parking.

10

LaChelle

9 Feb 2023

·

Stayed 2 nights

Thoroughly enjoyed my stay at the Canopy hotel. The staff was very friendly. I didn't like the way you had to request your car through a link because every time I tried it kept bringing me to the payment page even though they said I only had to pay once a day. The area around the hotel was super close to stores and restaurants it was quiet and a seemingly safe area.

10

LACEY

18 Dec 2024

·

Stayed 1 night

Hotel is fine- garage is not connected to hotel. You have to walk around. Not the safest feeling if you check in after dark.

10

Aimee

1 Mar 2025

·

Stayed 1 night

Great location

8

Seth

6 Jun 2024

·

Stayed 1 night

Convenient place if you want to be near the Star.

10

JENNIFER

1 Apr 2025

·

Stayed 3 nights

Beautiful accommodations, friendly staff & convenient location. I’d definitely stay here again!

10

Lori

8 Jan 2023

·

Stayed 19,364 nights

This hotel was amazing, clean , friendly, walking distance to bars and restaurants. I will definitely stay again when in the area.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is available but often viewed as expensive or limited, and the restaurant or bar is sometimes closed or closes early. Some guests enjoyed the bar and breakfast when open, but overall on site options feel limited.

Related guest reviews

6

Johnny

10 Jul 2025

·

Stayed 2 nights

This property is by the star in frisco we expected more from Hilton The restaurant and bar was closed we had to go to another hotel for dinner The room was clean but not stocked The staff at night were respectful of less then helpful These are all correctable issues it would be nice if they did

8

Taylor

27 Oct 2024

·

Stayed 2 nights

The room and check in was awesome. The only downside is that breakfast is 18$ a person. And parking is 22$ overnight which we did not know. So we ended up paying over 70$ in parking in addition to paying for the hotel.

4

Steve

23 May 2023

·

Stayed 2 nights

Parking cost and location was terrible. Way too expensive and actually, NO NEED to charge at this facility. Breakfast was advertised as free and ended up costing $40 for two people. It included a few scrambled eggs, 2 small pancakes and some bacon. Total cost to prepare the meal, probably $8. They charged us $40. Never going back

10

Christopher

1 Jun 2024

·

Stayed 3 nights

The Canopy was fantastic. Staff was extremely kond and helpful. The valet services and team were excellent. Housekeeping was great even with a little language barrier. Breakfast great au Union 45. All that was missing was a little more comfortable seating for when y0u werent in the bed. I will be back

6

castro

22 Sept 2024

·

Stayed 4 nights

Good property. Breakfast selection is rather limited

6

Javier

5 Oct 2024

·

Stayed 3 nights

Dont try to have breackfast on friday

10

Debra

31 May 2025

·

Stayed 1 night

Loved the property and the location. We will visit again if the ACM’s are near this location again. The only issue I have is that the bar closing at 8pm. That is very early for a hotel bar. I can see 10pm as being a better time.

6

Samuel

10 Jul 2024

·

Stayed 3 nights

No microwaves! Breakfast wasnt that good or worth the price

2

Nicholas

30 Jun 2025

·

Stayed 1 night

HOLY HELL Where to even begin. This is the most over priced and over rated hotel. They have zero room service, you have to pay extra for parking, restaurant closed on the weekends... why even stay here? Never again.

10

Lois

15 May 2023

·

Stayed 2 nights

Convenient and enjoyed the room and the restaurant.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $135	2 $169	3	4 $186	5 $210	6 $179	7 $168
8 $154	9 $193	10 $183	11 $172	12 $164	13 $149	14 $171
15 $163	16 $185	17 $166	18 $466	19 $259	20 $144	21 $142
22 $135	23 $136	24 $153	25 $152	26 $136	27 $144	28 $144
29 $132	30 $166

Canopy by Hilton Dallas Frisco Station, TX

Prices for Canopy by Hilton Dallas Frisco Station, TX

Monthly average prices

About this property

Location

Room options

Premium Room, 1 King Bed

Premium Room, 2 Queen Beds, Hearing Accessible

Premium Room, 1 King Bed, Hearing Accessible

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 1 King Bed, Mobility Accessible

Room, 2 Queen Beds, Mobility Accessible

Premium Room, 2 Queen Beds, Mobility Accessible

Room, 1 King Bed, Balcony

Room, 1 King Bed, Accessible (Hearing)

Room, 2 Queen Beds, Hearing Accessible

Room, 2 Queen Beds

Premium Room, 2 Queen Beds

Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Accessible, Balcony (Mobility Hearing, Roll-In Shower)

Room, 1 King Bed

Room, 1 King Bed, Hearing Accessible, Balcony

Guest reviews of Canopy by Hilton Dallas Frisco Station, TX

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Canopy by Hilton Dallas Frisco Station, TX

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25 $173	26	27	28 $267	29 $135	30 $135	31 $135