Name: Omni Frisco at The Star
Address: 11 Cowboys Way, Frisco, Texas, United States of America, Frisco, Collin County, US
Price range: US$229–US$1,223 per night
Rating: 9.23

What guests think

At Omni Frisco at The Star, travelers praise friendly service, clean modern spaces, and a walkable location by the Cowboys’ facilities, with many enjoying comfortable rooms, city or field views, and a lively rooftop pool scene.

Guests frequently commend the bar, breakfast, and poolside service, though on-site restaurant and room service experiences can be slow or average. A few report event or nightclub noise, occasional odors or maintenance hiccups, crowded or loud pool periods, and minor tech issues with Wi Fi or casting. Expect an upscale, energetic stay centered around convenience and standout staff.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The rooftop pool is a highlight with views and a lively DJ vibe, but it can be crowded or loud, closes around 10 pm, and there’s no hot tub. Gym feedback ranges from well equipped to small; on-site bars are popular, while Wi Fi TV casting and valet service draw occasional complaints.

Related guest reviews

10

Marisela

12 Sept 2025

·

Stayed 2 nights

This Omni is a beautiful property! I treated my parents to a trip to Frisco for long holiday weekend and we loved our stay. The location is very convenient to restaurants and entertainment. I loved how the access to highway was very accessible. The staff was amazing, the gym was the perfect size with everything I needed for a proper workout, and the beds were really comfy! I will definitely book a stay here again!

4

Nataly

21 Jul 2025

·

Stayed 1 night

This was a one night staycation for us to enjoy the pool but unfortunately when we got to the pool there was a fight going on and it took staff, security and eventually the police to get it resolved (a few hours).

10

Terry

7 Oct 2024

·

Stayed 2 nights

It was weird that the pool area closed at 1000.

10

kimberly

2 Jun 2024

·

Stayed 2 nights

Great pool!

10

Patricia

25 Jul 2025

·

Stayed 1 night

Love the rooftop pool. The only thing that was not great was the water smelled funny coming out of the shower. Like sewage. But all else was good.

8

Chris

29 Jul 2024

·

Stayed 1 night

We had a great stay. The pool DJ was so loud that we could not enjoy the pool area.

10

Khalil

13 Jan 2025

·

Stayed 1 night

Staff was very hospitable and even allowed me to checkout later without charging an extra fee. Only criticisms would be with the internet being difficult to select the option for faster download speeds. Once an option is selected we could not go back and choose another option. Also the google cast option on the tv was problematic. That was all.

10

Joseph

26 May 2025

·

Stayed 2 nights

Amazing staff, Erin at the front desk set the tone for our amazing weekend by making us feel welcome. Property was super clean and the rooftop pool was stellar. Can't wait to come back!

8

Wendy

4 Dec 2023

·

Stayed 1 night

The Valets not great on a 9pm arrival. The hotel Restaurant was loud, few people eating but an obnoxious group ruins it for other people eating in peace. Food was good, but waitress was terrible. Front desk service was good.

10

Stanford

10 Jul 2024

·

Stayed 2 nights

Loud music from Concrete Cowboy at night. Gym is very small. Staff is great. Food and drinks are great.

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Cleanliness

Reviews consistently describe the property and rooms as very clean. A minority mention issues like dusty areas, a dirty tub, or lingering odors.

Related guest reviews

10

Jennifer

1 Apr 2025

·

Stayed 3 nights

Beautiful and clean hotel. Tons of shops and dining in walkable distance

10

Priscilla

10 Jul 2025

·

Stayed 6 nights

Clean and modern property. Friendly staff. Convenient location. This hotel has it all. Dorothy at the lobby cafe and the front desk staff made us feel very welcome. The hotel is part of The Stars entertainment district and is steps away from dozens of nice restaurants and bars. We had to make a last-minute change in plans due to a family emergency, and we really appreciated that the hotel was very helpful with that. Thank you!

10

Marcus

26 May 2025

·

Stayed 3 nights

The staff was amazing and the property was really clean

4

Rhonda

5 Jul 2025

·

Stayed 1 night

I was promised a view not honored, room smelled like smoke or dirty carpet sent housekeeping while I was at pool came back to room smell was covered by air freshner after it wore off smell was still there.

10

Cody

5 Sept 2025

·

Stayed 3 nights

Greatest Hospitality in DFW area. Best Staff, best service and cleanliness is is at the forefront.

4

Stacy

14 May 2024

·

Stayed 1 night

Our Bathroom was dirty ( Bathtub)

4

Ernie

17 Feb 2025

·

Stayed 1 night

The facility was beautiful however our room was not as nice. The room smelled like mold and just a stale unit but even after running the HVAC a little it was still bad. If we were staying more than one night I would have asked to transfer to another room

10

joseph

15 Sept 2025

·

Stayed 3 nights

Great experience. Staff was 11/10. Super clean and convent to everything. 100% would recommend

10

Anthony

26 May 2025

·

Stayed 3 nights

The property was extremely clean, quiet along with great customer service. This hotel has all the amenities and is surrounded by restaurants right across the street and has a great restaurant/bar on property.

10

Irving

31 May 2023

·

Stayed 3 nights

The proximity to entertainment and dining was top notch. The hotel service and quality was excellent. The only knock I have is the rooms was dusty. The bathroom was very clean, but room cleaning should include thorough dusting.

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Rooms

Rooms are comfortable and modern, many with views of The Star or city lights, and some guests note good in room quiet. Others report external nightlife or street noise and occasional in room tech hassles.

Related guest reviews

10

Michelle

23 Nov 2024

·

Stayed 4 nights

We stayed there because we wanted to be right by the Ford Center and wow amazing! At first our the room we received didn't have a view of the ford center and that area so I called down and asked if there was any chance we could switch rooms...within minutes they were able to give me this request and came up and zipped our bags right across rhe hall! It was so amazing! Our trip was strictly all about Dallas Cowboys everything as this is my hubby's favorite fball team so seeing the big screen and having a slight view of the practice field was indeed a big deal for us 😁. Everyone was so nice and everything at this property was clean and beautiful!

10

Kristen

7 Aug 2025

·

Stayed 3 nights

Our stay here was fantastic. My kids both attended one of the camps that the Dallas Cowboys host and everything was very easy and convenient. My husband and I were able to take advantage of the Cowboys Fit center for the duration of our stay and Caesar at the front desk was such a helpful delight. He gave us recommendations and was very accommodating. This is our second time staying here and I will say this stay felt better all around in terms of customer service and ease of stay. Even when the hotel is at its fullest, it remains quiet and feels private once you are in your room. This hotel is a short walk from several dining options and a fun art playground that was fun to go to in the evening time. I would highly recommend you stay here. This hotel and accommodations are great and I would stay here again. My husband really enjoyed the infused water they offer in the lobby as well.

10

Brian

9 Dec 2025

·

Stayed 1 night

Valet parking was great. Hotel room was nice and in great shape. Front desk staff was very friendly, helpful and efficient. Overall, we thoroughly enjoyed our stay.

10

Khalil

13 Jan 2025

·

Stayed 1 night

Staff was very hospitable and even allowed me to checkout later without charging an extra fee. Only criticisms would be with the internet being difficult to select the option for faster download speeds. Once an option is selected we could not go back and choose another option. Also the google cast option on the tv was problematic. That was all.

6

Kaleb

19 Apr 2023

·

Stayed 1 night

Expensive and club nearby plays music so loud until 5 am in the morning, so if you don't want a good night's rest, stay here

10

Kyle

16 Feb 2025

·

Stayed 1 night

Awesome view. Panoramic view of Frisco nightlife. Clean room , very peaceful stay. Bed was a lil firm for my taste. But not horrible.

8

David

13 Apr 2024

·

Stayed 2 nights

The area had a lot of good restaurants but there were loud cars at all hours of the day and night. Not sure what that was about or if it was a particular event we were unaware of but it was annoying. The hotel itself was awesome!

10

Stanford

10 Jul 2024

·

Stayed 2 nights

Loud music from Concrete Cowboy at night. Gym is very small. Staff is great. Food and drinks are great.

10

Cassidy

29 Jun 2025

·

Stayed 2 nights

It felt safe and clean! I also always love a fluffy robe and a comfortable bed!

10

Karen

7 May 2023

·

Stayed 1 night

Love the view of the Star

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Service

Service is widely praised as warm, attentive, and accommodating, with easy check in, thoughtful gestures, and help with special requests. Isolated complaints cite rude interactions, billing disputes, or missed slow in room dining.

Related guest reviews

10

Priscilla

10 Jul 2025

·

Stayed 6 nights

Clean and modern property. Friendly staff. Convenient location. This hotel has it all. Dorothy at the lobby cafe and the front desk staff made us feel very welcome. The hotel is part of The Stars entertainment district and is steps away from dozens of nice restaurants and bars. We had to make a last-minute change in plans due to a family emergency, and we really appreciated that the hotel was very helpful with that. Thank you!

10

Chad

8 Sept 2024

·

Stayed 1 night

The staff was amazing and it’s a nice place to stay. We were traveling from out of town for a wedding and they were able to get us in our room early so we could get ready. I would definitely stay again.

10

Shelby

4 May 2025

·

Stayed 2 nights

From the moment I arrived until the day I checked out, my stay was absolutely incredible. This hotel truly exceeded all expectations! The staff is what makes this place so special—every single person I encountered was warm, welcoming, and genuinely cared about making my experience unforgettable. Bismark went above and beyond to ensure I was comfortable and taken care of—his attention to detail and kindness didn’t go unnoticed. Arin was incredibly helpful and always had a smile on her face, making sure I had everything I needed. Nick was just as wonderful—professional, personable, and such a pleasure to talk to. I also had such a lovely interaction with Dorothy at the coffee bar—she was so sweet and made my morning feel extra special. And truly, every single staff member I interacted with was kind, accommodating, and consistently made me feel like a valued guest. The room was spotless and beautifully maintained, with a cozy bed and thoughtful touches that made it feel like a home away from home. The amenities were top-notch—from the pool and fitness center to the relaxing lounge areas. Every corner of the hotel was inviting, clean, and perfectly taken care of. Whether you’re traveling for business or just looking for a peaceful escape, this hotel delivers comfort, class, and exceptional service. I left feeling refreshed, grateful, and already looking forward to coming back. Thank you to Bismark, Arin, Nick, Dorothy, and the entire amazing team—you made my stay truly unforge

2

Viren

19 Nov 2024

·

Stayed 1 night

Night manager / front desk agent is the worst customer service individual I have encountered. As a hospitality owner myself this individual should not be placed in charge of a hotel like this. He is more like a motel 6 associate than Omni. African American individual.

10

Brian

9 Dec 2025

·

Stayed 1 night

Valet parking was great. Hotel room was nice and in great shape. Front desk staff was very friendly, helpful and efficient. Overall, we thoroughly enjoyed our stay.

10

Khalil

13 Jan 2025

·

Stayed 1 night

Staff was very hospitable and even allowed me to checkout later without charging an extra fee. Only criticisms would be with the internet being difficult to select the option for faster download speeds. Once an option is selected we could not go back and choose another option. Also the google cast option on the tv was problematic. That was all.

10

Michelle

3 Oct 2025

·

Stayed 1 night

My Daughter had a Jiu-jitsu competition at comerica center and she shared that she was going to win before her win, and the staff made her feel special and gave her a surprise that she will remember for a lifetime. Looking forward for our next experience there.

6

Oyesalewa

21 May 2025

·

Stayed 1 night

Service could be better. Ordered in room dining that never can and got no one to reach out about it. They could also provide some little amenities like basic shower cap in their bathroom. Room was really nice with great view.

2

William D

24 Jun 2024

·

Stayed 5 nights

I let the front desk know three days in advance that I was going to be checking out because of an emergency. I checked out, gave them my keys. They assured me they would refund me for my unused nights and when I got home, they changed their story and would not refund me, would they give me an answer? Why ?? Three whole nights and I gave them a days notice ahead of time and they charge me for the whole time.Crooks

10

Melanie

6 Oct 2025

·

Stayed 1 night

By far one of the best trips we have had within the last year. Could not have asked for better service. The staff went above and beyond. The BEST service we’ve ever had and any hotel.

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Location

Walkable location within The Star puts the Cowboys’ facilities, restaurants, and bars steps away, with easy highway access. It can feel busy or noisy during events, and a few guests wished for more nearby shopping.

Related guest reviews

10

Daniel

17 Jul 2025

·

Stayed 2 nights

Very nice property near all the shopping and eating choices around the Star!

10

Marisela

12 Sept 2025

·

Stayed 2 nights

This Omni is a beautiful property! I treated my parents to a trip to Frisco for long holiday weekend and we loved our stay. The location is very convenient to restaurants and entertainment. I loved how the access to highway was very accessible. The staff was amazing, the gym was the perfect size with everything I needed for a proper workout, and the beds were really comfy! I will definitely book a stay here again!

8

Carmen

3 Sept 2025

·

Stayed 2 nights

No shopping!

10

Cara

31 Aug 2025

·

Stayed 1 night

We've stayed at the Omni Frisco Star several times; it's one of our favorite places for a date night weekend. The staff is always amazing and the hotel is beautiful. We love the convenience to restaurants, shopping, and bars in the area.

8

Ronnie

30 Sept 2024

·

Stayed 1 night

The hotel is part of the Star Complex which includes a large city block of restaurants & bars across from the Cowboys practice stadium. Keep in mind that during high-school football season the stadium is used by the local schools for Friday night games so it can get a bit busy before and during the games. The value for the money paid on the room was not as good as it should have been.

10

Kenneth

24 Sept 2024

·

Stayed 1 night

Friendly and knowledgeable staff. Lots of restaurants and stores in walking distance of the hotel.

8

Elisa

7 Jan 2025

·

Stayed 3 nights

This property is great, especially if you love the Dallas Cowboys! You walk right outside your hotel and you are at their practice facility, however, I did not like that. There wasn’t a lot of places for shopping nearby. Plenty of places for food and drinks. I did not like the toiletries at the hotel, all they had were cotton balls in the room. For such a beautiful hotel, y’all need to step up your game.

10

Karin

11 Feb 2024

·

Stayed 2 nights

Love staying at this location- there is so much to do and it’s a convenient location to all dining and shopping around Dallas North Tollway!

10

Rodney Ellsworth

9 Nov 2024

·

Stayed 1 night

Right by Dallas Cowboys practice facility

8

David

13 Apr 2024

·

Stayed 2 nights

The area had a lot of good restaurants but there were loud cars at all hours of the day and night. Not sure what that was about or if it was a particular event we were unaware of but it was annoying. The hotel itself was awesome!

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Dining

Many enjoyed breakfast, drinks, and pool bar service, and some found room service quick and tasty. Others found the on site restaurant average or loud and noted slow service or delayed in room orders, with plenty of alternatives nearby.

Related guest reviews

10

Terra

27 Jun 2025

·

Stayed 1 night

Lobby staff is top notch. Very attentive and respectful, and they treat every guest as first class. Room met expectations. The location is great. Only one disappointment (although it's likely a separate entity)- Hotel restaurant doesn't belong and needs to be replaced by something more upscale or authentic. The restaurant's vibe and food quality are just less-than and tastes generic. Luckily, the hotel is in close proximity to many other adjacent restaurants.

10

Jennifer

23 May 2024

·

Stayed 2 nights

Location is incredible for events at the arena. Great food at the restaurant/room service—best breakfast we’ve ever had at a hotel stay. Very friendly staff and great amenities. Worth it!

10

CNet

12 Jan 2025

·

Stayed 1 night

The room service was extremely delicious. It also was delivered quick with care.

10

Shalon

16 Sept 2023

·

Stayed 1 night

I like the place. vibrant environment. With room service, we ran across issues. Although the supervisor provided us free beverages, it took an hour for our food to be brought. Then I ate at Omni, a local restaurant, once more. Food was excellent despite the terrible wait.

10

Felica

28 Aug 2024

·

Stayed 4 nights

I was in town for my Besties 50th, the staff were very accommodating and kind. The hotel restaurant was ok but it was great to have more options in walking distance. Beds were comfortable and love the location as a long time Cowboy fan- it was great. Pool was nice, cabanas were cute and Rachel, our Bartender Sunday was incredible. Would definitely recommend to friends and will be back.

10

Jana

25 Aug 2024

·

Stayed 2 nights

Hotel was great. Food from the on sight restaurant was fair. Neighborhood services. Pool and lobby bar was great

10

Donald

12 Apr 2024

·

Stayed 2 nights

Great experience! Food & drinks were fantastic customer service was even better!

6

Oyesalewa

21 May 2025

·

Stayed 1 night

Service could be better. Ordered in room dining that never can and got no one to reach out about it. They could also provide some little amenities like basic shower cap in their bathroom. Room was really nice with great view.

10

April

14 Jun 2024

·

Stayed 1 night

Booked a night to celebrate my mom’s birthday! We had such an amazing time, our room was beautiful, clean and comfortable. We loved spending the afternoon at the pool, the dj was awesome, the entire vibe was so fun, and welcoming. The pool bar and staff were great too, the turkey club was delicious. The bartenders in the restaurant on Saturday evening were amazing, they made my mom feel special for her birthday. Highly recommend the Omni, was one of the best hotel stays ever.

8

Wendy

4 Dec 2023

·

Stayed 1 night

The Valets not great on a 9pm arrival. The hotel Restaurant was loud, few people eating but an obnoxious group ruins it for other people eating in peace. Food was good, but waitress was terrible. Front desk service was good.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$317
February	US$391
March	US$288
April	US$339
May	US$305
June	US$317
July	US$368
August	US$354
September	US$382
October	US$324
November	US$312
December	US$282

Su	Mo	Tu	We	Th	Fr	Sa
				1 $278	2 $408	3 $520
4 $266	5 $371	6 $371	7	8 $327	9 $297	10 $315
11 $278	12 $288	13 $311	14 $326	15	16 $269	17 $269
18 $305	19	20	21 $405	22 $269	23 $269	24 $229
25 $245	26 $389	27 $472	28	29	30 $265	31 $332

Omni Frisco at The Star

Prices for Omni Frisco at The Star

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed (Frisco)

Deluxe Room, 1 King Bed, Accessible

Premier Room, 2 Queen Beds

Suite, 2 Bedrooms (Plaza Suite)

Deluxe Room, 1 King Bed, Accessible (Roll in Shower)

Suite, 1 King Bed, Accessible (Frisco Suite)

Executive Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Luxury Suite, 1 King Bed (Plaza)

Suite, 2 Bedrooms (Plaza Suite View)

Suite, 1 King Bed (Plaza Suite View)

Premier Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 2 Queen Beds, Accessible (Roll in Shower)

Premier Room, 2 Queen Beds, Accessible

Deluxe Room, 2 Queen Beds

Suite, 2 Bedrooms, Accessible (Plaza Suite)

Suite, 1 King Bed (Plaza Suite)

Luxury Suite, 2 Bedrooms

Executive Room, 1 King Bed

Deluxe Room, 2 Queen Beds, Accessible

Guest reviews of Omni Frisco at The Star

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Omni Frisco at The Star

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $422
20 $333	21 $282	22 $1,223	23	24	25 $271	26 $291
27 $280	28 $325	29	30