Name: Holiday Inn Express & Suites - Kokomo South by IHG
Address: 5101 Cartwright Drive, Kokomo, Indiana, United States of America, Kokomo, Indiana, US
Price range: US$93–US$220 per night
Rating: 8.67

What guests think

Across recent reviews, Holiday Inn Express & Suites - Kokomo South by IHG is frequently praised for friendly staff, clean and comfortable rooms, and a satisfying breakfast, though a subset of guests reported housekeeping lapses.

Some reviews also describe rude interactions or reservation and check-in difficulties. Facilities and maintenance feedback is uneven, with reports of a closed pool, repair areas, and a business center that did not clear user data. Noise from thin walls or HVAC and occasional room issues like faulty locks or fans affected some stays. Overall, expect a practical stay with solid basics and occasional hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities feedback is mixed: one stay found the pool closed for repairs, others noted strong pool chemicals, repair areas in the lobby/elevator, and a business center that didn’t clear user data. Some guests enjoyed the pool or described the property as newer.

Related guest reviews

10

Virginia

24 Mar 2024

·

Stayed 2 nights

The staff was the friendliest staff i have ever had at a hotel. Property was very well maintained and clean. Breakfast was awesome.. The inly thing i would change is earlier pool hour and later pool hours.

10

Donald

23 Sept 2023

·

Stayed 1 night

Just checked in. Place seems like new. I have high hopes for a good breakfast tomorrow. :)

8

JENNY

16 Apr 2023

·

White floors were unique and gave it a clean inviting feeling but I could see that they had to work constantly to keep the floors white and clean. The pool seemed to have a very strong smell of chemicals. That could be due to Covid measures or just over-doing it on the chemicals. The staff was very friendly and helpful. I liked this very much. They got the items that I requested right away.

10

Robert

18 Dec 2023

·

Stayed 1 night

Nice newer hotel.

6

Jason

12 Oct 2025

·

Stayed 1 night

Breakfast wasn't until 7:30, which eliminates that as an option for many travelers. The walls/floors must not be insulated b/c you can hear everything at all hours. I thought the room above was having a party but nope, was just walking around the room sounding like the T-rex intro scene from Jurassic Park. The business center, apparently, doesn't utilize sessions and instead has multipe user(s) saved information instead of clearing information after every use. Decided to not use it. How in the world are there no coffee makers in room? Would be fine for most. Not ideal for a routine traveler that wants simple things like 6-630 breakfast, coffee, etc.

6

DEREK

24 Mar 2024

·

Stayed 4 nights

Business stop over Last day no WiFi Bathroom floor VERY SLIPPY 7/10

4

Nancy

25 Aug 2023

·

Stayed 1 night

Took an extremely long time to check in - he ” (oh , you are Hotels .com ) long nailsthat were very dirty underneath - ZERO in the friendliness scale and I was the only person there . Notes all over hotel : don’t put towels here ( but no place to put them ).THIS IS NOT GARBAGE ! Silly torn up notes and all over breakfast geez . Peeling in bathroom ceiling Dark fuzzy tiles in common areas . Looks great when you pull up and walk about - just don’t look too closely

10

Kay

12 Oct 2025

·

Stayed 1 night

The kids enjoyed the pool and we all enjoyed the stay.

8

Melanie

22 Jun 2025

·

Stayed 2 nights

The property is a bit aged and there is an elevator and part of the lobby roped off for repair. There wasn't any hot water for tea. There were some oranges at breakfast that were actually moldy. But when I asked for something else, they did bring some out. There are several stains and the like around. The area in the shower under the soap dispensers had a soap build up on it that caused me to slip and almost fall. Ok, so that's all the negative. On a positive note, the bed was comfortable and things were generally clean. The staff were helpful and friendly. It was quiet. Breakfast was ok. I always ask for a milk alternative for those of us who can't have dairy, which eliminates pancakes, pastries, omelettes, scrambled eggs, etc etc. There are small cartons of milk available, (at this hotel) and there are small cartons of almond milk made, but hotels never provide it.

8

Janette

24 Nov 2025

·

Stayed 2 nights

The pool was closed for repairs. Tracy helped us find another hotel with a pool and very clean rooms. Thank you, Tracy!

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Cleanliness

Cleanliness earns frequent praise for very clean rooms and well-maintained spaces, but several reviews cite issues such as dirty bathrooms, odors, mildew in hallways, stained curtains, and an isolated bedbug report.

Related guest reviews

10

Daya

18 Aug 2025

·

Stayed 1 night

Very clean property and breakfast was equally good

6

Cadie

27 Nov 2025

·

Stayed 1 night

Overall it served its purpose to allow us some sleep on our big road trip. Room was decent except the bathroom was pretty dirty. Hairs all over and eyes of things hadn’t been touched. A lot of stains of stuff. Front desk was super friendly and helpful. Need a little extra help in the housekeeping department.

6

Jacob

28 Oct 2025

·

Stayed 1 night

Had to be reassigned rooms due to security issue (door open). Issues with room/bathroom being dirty.

10

Nicole

16 Sept 2025

·

Stayed 2 nights

Clean hotel very comfortable beds. Excellent service from front desk to breakfast staff

10

Emerson

18 Jul 2023

·

Stayed 1 night

The hotel was very fresh and clean.

2

Lanessa

6 Oct 2025

·

Stayed 1 night

Bedbugs

10

Kathleen

24 Mar 2023

·

Stayed 1 night

Super friendly staff, very clean and wonderful breakfast.

6

Amanda

16 Sept 2025

·

Stayed 1 night

Mildew smell in hallway. Front desk employee kinda rude, acted like it was inconvenience to check me in, didnt say anything about when breakfast was or where elevator located.

6

Stacey

14 Jun 2023

·

Stayed 1 night

I was locked out of my room. Staff made new keys and still couldn’t get into my room. Staff finally got me and my son in. Staff said that maintenance would fix it in the morning. When we got up for breakfast we were locked out again and my son had a baseball game to get to. We were almost late because we couldn’t get into our room. It was just an inconvenience. He left with a friend, good thing he left his bat bag in the. Car overnight. I finally got into my room a 1/2 hour later. Also, when we first got into the room there was a dust rag left in the room. Shower curtain had stains all over it. Needs to be cleaned a bit better.

10

Manuel

17 Aug 2025

·

Stayed 1 night

This property is well maintained and very clean. KUDOS to the person/s responsible who make this happen. I stay at this hotel frequently and appreciate everything about it. A big thank you!!

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable with good beds and some spacious layouts, but several guests reported thin walls, hallway noise, loud HVAC, and minor maintenance problems like faulty locks or bathroom fans.

Related guest reviews

8

Julie

16 Sept 2023

·

Stayed 1 night

Check in was fast, room was nice and roomy. I stayed on the 2nd floor and we could hear running and noise from the 3rd floor or in the room above us. Could hear talking in the next room. At 2am we could hear people outside talking and laughing for about an hour. So, I would say thin walls. Overall stay was ok.

10

Richard

13 Jul 2025

·

Stayed 2 nights

I thought the property was overall very clean and the rooms seemed a little more spacious

6

Jason

12 Oct 2025

·

Stayed 1 night

Breakfast wasn't until 7:30, which eliminates that as an option for many travelers. The walls/floors must not be insulated b/c you can hear everything at all hours. I thought the room above was having a party but nope, was just walking around the room sounding like the T-rex intro scene from Jurassic Park. The business center, apparently, doesn't utilize sessions and instead has multipe user(s) saved information instead of clearing information after every use. Decided to not use it. How in the world are there no coffee makers in room? Would be fine for most. Not ideal for a routine traveler that wants simple things like 6-630 breakfast, coffee, etc.

10

Sheila

22 Aug 2025

·

Stayed 2 nights

Comfortable beds, very nice breakfast buffet, very kind and helpful staff and workers, we had a very memorable time

8

Jamie

28 Oct 2025

·

Stayed 2 nights

The room was clean, bed was comfortable and the staff was nice

10

Anthony

6 Sept 2025

·

Stayed 2 nights

Nice rooms and great breakfast

6

Ralph

17 Oct 2023

·

Stayed 1 night

Noisy, by elevator, doors slamming, Room clean beds are nice

4

Ryan

6 Jun 2023

·

Stayed 1 night

Traveled 14 hours. Asked for a quiet room away from ice machine and elevator. Instead received a room with a violently loud air conditioner. Rattled and shook. Did not sleep. Informed front desk. She said she would let maintenance know. Horrible night stay

10

Cheryl

2 Jun 2025

·

Stayed 3 nights

The fan in the bathroom didn't work. Very nice stay.

10

karen

19 Aug 2025

·

Stayed 1 night

Big breakfast area with several selections! Beds comfortable and very nice and professional staff.

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AI-generated summary based on recent guest reviews

Service

Service is widely described as friendly, helpful, and attentive, though a few guests experienced rude interactions, long or problematic check-ins, or reservation and billing issues.

Related guest reviews

10

Linda

7 May 2024

·

Stayed 2 nights

Service of all personnel was outstanding.

2

Johnathon

1 Jan 2025

·

Stayed 1 night

Horrible as I only used the room for 3-4 hours. When I got there I guess I made reservation for the next day didn’t mean too.i asked if he could switch it over to that day , he said ya he can but I have to pay again and the other transaction id get my money back for just don’t show up. I never got my money so I paid double for a room for 3-4 hours.

10

Jade

24 May 2025

·

Stayed 1 night

The person working at the front desk was the nicest person I have ever encountered at a hotel! Amazing!

2

Harry

20 Sept 2024

·

Stayed 2 nights

I made a reservation for a friend to stay at your property and I had what i thought was a valid reservation and it turns out that you did not honor it....yet you charged me for it....when I applied for a refund it was denied....I am sadden that these folks do not even honor reservations and placed my friends in an awkward position....

10

Kodi

26 Jul 2024

·

Stayed 2 nights

Super clean and very friendly staff!

10

jamie

5 Jul 2023

·

Stayed 1 night

The service was excellent. The staff went above and beyond to help us and make the stay great

10

Leslie

1 Jul 2024

·

Stayed 2 nights

Staff were amazing. Really appreciated how attentive and polite they all were.

6

Amanda

16 Sept 2025

·

Stayed 1 night

Mildew smell in hallway. Front desk employee kinda rude, acted like it was inconvenience to check me in, didnt say anything about when breakfast was or where elevator located.

10

Casey

25 Jan 2024

·

Stayed 1 night

Everyone at the front desk was SUPER nice and welcoming. I would definitely stay there again the next time I'm in Kokomo.

10

Laura

13 May 2024

·

Stayed 1 night

The best staff! I left La Quinta after spending 2 nights in a dark, cigarette-smoke smelling room and fled to Holiday Inn. Too bad only had one night left. From the onset, the staff was so nice and welcoming. The room was fresh clean, cool, the tv worked, the staff perfect! A total upgrade. I'll stay here next time I'm in town. Thanks everyone!

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Location

Not enough information in reviews.

Related guest reviews

8

Barbara

8 Jan 2024

·

Stayed 1 night

Overnight stay on New Year’s Eve, went to a party in town and did not want to be out on the roads, and did not want to drive back home which was over an hour away. Very nice room and comfortable beds. Did not use any other part of hotel. One thing, it is hard to find because there is no sign on the main road, so if you are just looking for a hotel you aren’t going to see this one, it is tucked on a back street.

10

Liliana

10 Jan 2024

·

Stayed 1 night

Great property, great location

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AI-generated summary based on recent guest reviews

Dining

Breakfast is often praised for variety and taste, though some guests found items cold, noted a later start time, or encountered small quality gaps like moldy fruit or a broken pancake maker.

Related guest reviews

10

Daya

18 Aug 2025

·

Stayed 1 night

Very clean property and breakfast was equally good

10

Sheila

22 Aug 2025

·

Stayed 2 nights

Comfortable beds, very nice breakfast buffet, very kind and helpful staff and workers, we had a very memorable time

10

Murphy

22 Oct 2023

·

Stayed 1 night

Overall good stay. Staff was friendly and helpful, only disappointing thing was the pancake maker was broken.

10

Anthony

6 Sept 2025

·

Stayed 2 nights

Nice rooms and great breakfast

8

Rose

28 May 2025

·

Stayed 1 night

Everything was great, except the food was cold on the breakfast buffet

10

Ervin

3 Jun 2025

·

Stayed 3 nights

Very clean very friendly breakfast was amazing every morning !!!

10

Heather

17 Mar 2025

·

Stayed 2 nights

The breakfast was amazing with a variety of options and the rooms were clean and comfortable!

8

Melanie

22 Jun 2025

·

Stayed 2 nights

The property is a bit aged and there is an elevator and part of the lobby roped off for repair. There wasn't any hot water for tea. There were some oranges at breakfast that were actually moldy. But when I asked for something else, they did bring some out. There are several stains and the like around. The area in the shower under the soap dispensers had a soap build up on it that caused me to slip and almost fall. Ok, so that's all the negative. On a positive note, the bed was comfortable and things were generally clean. The staff were helpful and friendly. It was quiet. Breakfast was ok. I always ask for a milk alternative for those of us who can't have dairy, which eliminates pancakes, pastries, omelettes, scrambled eggs, etc etc. There are small cartons of milk available, (at this hotel) and there are small cartons of almond milk made, but hotels never provide it.

10

Patrick

31 Oct 2025

·

Stayed 2 nights

The room was cleaned well and staff was very friendly. The breakfast preparation was excellent. It was a winner for us while in town for a wedding.

10

karen

19 Aug 2025

·

Stayed 1 night

Big breakfast area with several selections! Beds comfortable and very nice and professional staff.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$88
February	US$93
March	US$95
April	US$115
May	US$125
June	US$153
July	US$160
August	US$124
September	US$117
October	US$112
November	US$99
December	US$92

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $213	17 $144	18 $198	19 $220
20 $95	21 $105	22 $179	23 $156	24 $123	25	26
27 $97	28 $105	29 $104	30 $107

Su	Mo	Tu	We	Th	Fr	Sa
				1 $113	2 $158	3 $158
4 $110	5 $97	6 $101	7 $101	8 $102	9 $157	10 $156
11 $110	12 $101	13 $103	14 $99	15 $98	16 $204	17 $146
18 $105	19 $100	20 $116	21	22	23	24
25 $121	26 $93	27 $103	28 $100	29 $99	30 $150	31 $141

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Roll-In Shower (Communications Accessible)

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Standard Room, 1 King Bed

Suite, 2 Queen Beds

Standard Room

Room, 2 Queen Beds, Accessible (Communications)

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Suite, 1 King Bed, Accessible Bathtub (Mobility)

Standard Room, 2 Queen Beds, Accessible (Communications)

Suite, 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

Standard Room, 2 Queen Beds

Suite, 1 King Bed, Accessible (Communications)

Guest reviews

Fabulous

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Holiday Inn Express & Suites - Kokomo South by IHG

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