Name: SpringHill Suites by Marriott New York Midtown Manhattan/Park Ave
Address: 111 East 24th Street, Flatiron District, New York (and vicinity), New York, United States of America, New York (and vicinity), New York, US
Price range: US$204–US$975 per night
Rating: 8.37

What guests think

At SpringHill Suites by Marriott New York Midtown Manhattan/Park Ave, guests consistently praise the friendly staff, overall cleanliness, and a convenient Midtown location near subways and parks, while repeatedly noting compact rooms and occasional elevator delays or outages.

Breakfast is included and convenient, though feedback ranges from tasty and well stocked to basic, crowded, or underwhelming. Several reviews mention noise from thin walls or elevator areas, and a few report shower leaks or minor maintenance hiccups. Best for short city visits rather than extended stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Elevators are a recurring weak point, with slow service and occasional outages; lobby beverages and a small gym are noted by some guests.

Related guest reviews

4

Helen

8 Aug 2025

·

Stayed 3 nights

One of the two elevators was broken, and the functioning one was extremely slow. Rooms are noisy; I could hear a lot from adjacent rooms. I chose this place because it was convenient to my son’s apartment in Stuy Town but I would not stay here again.

8

Dulce

23 Oct 2024

·

Stayed 2 nights

It was great! Just so happens there was only one elevator working. It is a minor issue!

10

Katherine

28 Aug 2023

·

Stayed 3 nights

This was a great stay. Free breakfast (though crowded), small but comfy and up to date hotel rooms. In a very safe area and easy to get to lots of restaurants and transit. Would stay here again for sure. Only complaint: 2 elevators not enough; much faster to take the stairs.

10

Terri

2 Aug 2024

·

Stayed 4 nights

Super slow elevator

10

james

22 Aug 2024

·

Stayed 2 nights

I liked the complementary bottled water and the lemonade in the lobby. The staff was helpful and attentative. I wasn't crazy about the grim view from our window at the back of the hotel.

8

Wendy

5 May 2025

·

Stayed 2 nights

Great location, loved walking to the park up the street and 5th avenue Would have given excellent rating, except when the elevator broke I was in it and it was not a fun experience! To check out I walked the 11 flights down. Other than that moment it really was great!! Thankyou

8

Tammie

13 Apr 2024

·

Stayed 4 nights

Great location and a super clean hotel. Breakfast was included/good quality and fabulous service. We stayed for 4 nights and got a good idea of the hotel. Most of the staff at the front desk seemed to be on their phones and it felt like we were bugging them when asking for information. They also missed a wake-up call which thankfully we had a phone on to wake us up for the airport. The hotel is clean and newer inside. The elevators were super slow and occasionally got stuck sending you to the wrong floor. They were a bit scary TBH. Would stay here again.

8

Jennifer

6 Aug 2024

·

Stayed 4 nights

The elevator was very inconsistent often passing your floor or going in the opposite direction of the choice made

10

Sarah F

19 Aug 2024

·

Stayed 4 nights

Friendly staff. Convenient to our daughter who lives in the East Village. Breakfast was better than expected, and loved having a free coffee bar in the lobby. Elevators were a little wonky and one of the two was broken down for most of our stay.

10

Lucinda

20 Jun 2024

·

Stayed 7 nights

My mum and I stayed at this property for 7 nights recently and can’t recommend it highly enough. We would definitely book again! Great location, close to PT, comfortable, clean and quiet. Great facilities including gym, laundry and buffet breakfast.

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Cleanliness

Reviews regularly describe the hotel and rooms as clean, though a few mention housekeeping lapses or maintenance issues like a dirty shower or water seeping onto floors.

Related guest reviews

10

Imad

27 Dec 2024

·

Stayed 1 night

It’s very clean!

10

Bianca

30 Aug 2024

·

Stayed 1 night

Super clean

10

Kathleen

30 Mar 2025

·

Stayed 3 nights

No housekeeping service? It wasn’t explained to us at checkin.

10

Stephane

22 Oct 2023

·

Stayed 3 nights

Clean, conveniently located, comfortable for a reasonable price. Highly recommend.

10

Gary

12 Dec 2024

·

Stayed 1 night

Great Location in NYC near Union Square. Helpful staff and clean hotel.

4

Caitlin

24 Mar 2024

·

Stayed 1 night

I was in a first floor room that had water coming up through the floor and carpet.

10

Zhen

7 Apr 2025

·

Stayed 5 nights

This property is well maintained with a free hot breakfast. Nothing fancy but adequate. The room is a bit small, but clean. It is easy to walk everywhere. We felt safe the entire time staying here.

10

Meg

28 Aug 2024

·

Stayed 4 nights

Very clean friendly staff and convenient

6

Rhonda

24 Dec 2024

·

Stayed 2 nights

Room was very small and shower walls were dirty. The breakfast was horrible and don’t expect to find a seat to sit down.

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Rooms

Rooms are compact and can feel tight for families, with limited storage and some noise from thin walls or elevator areas.

Related guest reviews

6

Michele

21 Oct 2024

·

Stayed 3 nights

The beds were comfortable. The rooms are not very quiet. You can hear everything. Could not sleep due to loud noises all night long.

8

Yongtao

21 May 2025

·

Stayed 4 nights

Room is too small

8

Miles

6 Aug 2024

·

Stayed 5 nights

Really nice and clean however the rooms need better accomafations for luggage and clothe storage. Theyre small and the bed is nice but only one side of the bed has a night stand. This is tough for couples. Theres nowhere for clothe so everything goes on the floor.

10

Mike

11 Dec 2024

·

Stayed 1 night

Well run, good breakfast, and staff were attentive. Room by the elevators can be noisy as machinery is loud and people talking. A very good moderately priced option.

10

Laurent

14 Jul 2024

·

Stayed 5 nights

Comfortable hotel conveniently located near Madison Square Park. Friendly and dedicated staff. The only little thing that bothered me was having a room adjoining the elevator shaft, which is quite noisy. But we had a wonderful stay in NYC and I highly recommend it.

6

Ed

25 May 2025

·

Stayed 1 night

Room size was inadequate and cramped. Lobby small and breakfast nook crowded and chaotic. Otherwise OK

10

Roland

9 Jul 2024

·

Stayed 4 nights

Enjoyed the stay. Only complaint is that the beds are small (stayed in Room with 2 beds) and very little room to move around. Aside from that, loved i!

6

Lisa

7 Jul 2025

·

Stayed 3 nights

This room was very small for 2 double beds. There was barely a walkway to get to the bathroom and other bed. Shower door does not keep water inside well, bathmat is drenched after each shower. Staff is friendly though and complimentary breakfast was good.

6

Soroush

24 Aug 2025

·

Stayed 2 nights

The hotel was clean and quiet. The room was extremely small, with two double beds and basically enough room to slide around the beds. For a family of 4, it was very uncomfortable. This is probably fine for a quick business trip for a single person, but not even appropriate if you are more than one person (which is when you need the two bed rooms). The breakfast was fine (nothing exciting). People who worked there were very nice and helpful.

8

Erik

21 Oct 2025

·

Stayed 2 nights

Great experience, but tiny room for a family of 4.

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Service

Staff are widely praised as friendly, helpful, and responsive, though a few guests reported check in issues or inconsistent front desk communication.

Related guest reviews

10

Andrew

12 Nov 2024

·

Stayed 1 night

This is a great place to stay. The staff are wonderful!

6

Crait

29 May 2024

·

Stayed 5 nights

Poor check in experience. Only one elevator working for most of our stay.

8

Anthony

2 Sept 2025

·

Stayed 3 nights

Breakfast staff was super nice and front desk was very attentive to our needs. The service by all staff was top tier. We asked for extra towels and pillows and they came within 10 minutes each time or less. I just wish the room was larger. It’s quite tight and the furniture is not as functional as other hotels with small spaces. The bathroom is also very tight and our shower leaked every time it was used onto the floor (hence the extra towels).

10

Leah J

29 Oct 2025

·

Stayed 3 nights

Great staff, great little room! Clean and the breakfast was delicious. Will return!

10

kharissa

10 Nov 2024

·

Stayed 4 nights

I will be staying here from now on for my business trips, the room was clean, the staff was exceptional and the property was safe. 10/10

10

Veronica

23 Oct 2024

·

Stayed 3 nights

Great customer service

10

Christopher

22 Jun 2025

·

Stayed 2 nights

The staff was very friendly and very helpful. Overall, great stay.

8

Joanne

31 Dec 2024

·

Stayed 4 nights

The property was nice. Overall staff were pleasant except one lady at day of checkout who was extremely rude. We did not have cleaning service unless we asked. The beverage station for water and coffee were only intermittently available. There was a loud knocking noise from the elevator that kept us from sleeping for 4 nights that we stayed.

10

Alisa

4 Aug 2025

·

Stayed 1 night

Property is 16 minute walk to Union Square area. Very pleasant even during the evening. Lyft rides are easy to get, the entrance to the hotel is off the main road so it is quieter. The staff are very accommodating and pleasant.

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Location

Consistently praised, with easy walks to Madison Square Park, Union Square, and multiple subway lines; generally safe and quiet for Midtown.

Related guest reviews

10

Andrew

6 May 2025

·

Stayed 3 nights

Location was superb. Front desk was pleasant. Simple, comfy rooms to rest your feet while exploring all of NYC

8

Mariah

1 May 2025

·

Stayed 7 nights

Nice hotel. Good location and close to all subway lines

10

Gary

12 Dec 2024

·

Stayed 1 night

Great Location in NYC near Union Square. Helpful staff and clean hotel.

10

Megan

11 Aug 2024

·

Stayed 1 night

The room was small, but very well appointed and decorated. The hotel is in a great location with easy access to sights and taxi cabs. We did some sightseeing after we checked out and the front desk stored our luggage for us for several hours.

8

Wendy

5 May 2025

·

Stayed 2 nights

Great location, loved walking to the park up the street and 5th avenue Would have given excellent rating, except when the elevator broke I was in it and it was not a fun experience! To check out I walked the 11 flights down. Other than that moment it really was great!! Thankyou

10

Alisa

4 Aug 2025

·

Stayed 1 night

Property is 16 minute walk to Union Square area. Very pleasant even during the evening. Lyft rides are easy to get, the entrance to the hotel is off the main road so it is quieter. The staff are very accommodating and pleasant.

8

Jessica

13 Feb 2023

·

Stayed 3 nights

Location can not be beat. You are paying to be in the heart of the Flatiron District. So many shopping and eating choices plus you’re mere steps away from the beautiful Madison Square Park. Rooms are as expected for Midtown but if you’re there for the beauty of NYC, you’ll only be in your room to shower and sleep. Would consider staying again if it fits within my budget!

10

Marty

13 May 2025

·

Stayed 4 nights

Close to Park Avenue Madison Square Park.

10

Rahim

18 Aug 2025

·

Stayed 3 nights

Awesome place in great location. Would come back afain

10

Kelly

13 Apr 2025

·

Stayed 3 nights

Great stay. Perfect location.

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Dining

Complimentary breakfast is convenient, but feedback is mixed—many enjoyed it, while others found it basic, crowded, or below expectations.

Related guest reviews

10

Catherine Margaret

23 Feb 2025

·

Stayed 5 nights

Good location, 10 min walk to 42nd street, an hour walk to ground zero but lots to see on the way. Hotel clean , reception staff friendly and helpful . Room clean and comfortable, bathroom had shower only which was a walk in so big and clean, a bath would have been fabulous due to all the walking we did but not a deal breaker. Coffee machine 8n room but not well stocked, a kettle would have been better. Breakfast was disappointing as little choice , there was bagels , a few cereals , waffles only at the weekends so missed out on these , most of the staff at breakfast were unfriendly and unhelpful but these were the older staff , the young staff were trying to help. We wanted to be able to have decent breakfast to set us up for the day so for this reason I would choose somewhere else next time. Overall a good staff due to location and room.

10

Leah J

29 Oct 2025

·

Stayed 3 nights

Great staff, great little room! Clean and the breakfast was delicious. Will return!

10

Julie

19 Feb 2025

·

Stayed 5 nights

Kind and helpful workers Delicious breakfast and liked that there was something different everyday. Would have loved a better muffin or pastry. Loved that workers were stationed there to fill food or clean up I felt very safe going in and out.

10

David

13 Jun 2024

·

Stayed 5 nights

We loved our stay here. The room was small but clean and comfortable. Breakfast was great with lots of options.

6

Elaine

4 Jun 2024

·

Stayed 4 nights

Breakfast offering was very poor. Paper plates and plastic cutlery. Rooms are decent size with a small bathroom

10

Zhen

7 Apr 2025

·

Stayed 5 nights

This property is well maintained with a free hot breakfast. Nothing fancy but adequate. The room is a bit small, but clean. It is easy to walk everywhere. We felt safe the entire time staying here.

10

karen

1 Jul 2024

·

Stayed 4 nights

Above expectations- great amenities in room - coffee maker, frig, microwave. Convenient to subway & walking places ie Union square, park, shopping. Nice lobby w newspapers & cold/hot drinks readily available. Constantly greeted by staff especially at breakfast area w good varied breakfasts.

10

Donna

17 Apr 2024

·

Stayed 4 nights

Staff was very helpful and breakfast was very good.

6

Rhonda

24 Dec 2024

·

Stayed 2 nights

Room was very small and shower walls were dirty. The breakfast was horrible and don’t expect to find a seat to sit down.

8

Rodrigo

30 Apr 2024

·

Stayed 8 nights

Don't pay for the breakfast. Definitely not worth it: crowded and unappetizing. The rest of our stay was fine

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$177
February	US$186
March	US$246
April	US$299
May	US$349
June	US$436
July	US$355
August	US$275
September	US$450
October	US$408
November	US$359
December	US$557

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $599	15 $975	16 $960	17 $504	18 $490	19 $572
20 $312	21 $613	22	23 $926	24 $590	25 $420	26
27 $204	28 $382	29 $403	30 $384

Su	Mo	Tu	We	Th	Fr	Sa
				1 $358	2 $376	3 $384
4 $254	5	6 $679	7 $684	8 $528	9 $376	10 $423
11 $270	12 $365	13 $384	14 $403	15 $376	16 $386	17 $403
18 $273	19 $384	20 $384	21 $384	22 $376	23 $358	24 $384
25 $254	26 $384	27 $384	28 $384	29 $358	30 $407	31 $684

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Monthly average prices

About this property

Location

Guest reviews

Very good

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about SpringHill Suites by Marriott New York Midtown Manhattan/Park Ave

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