The Gate London City
US$231
/ night
Avg. for October
Prices for The Gate London City
Select dates to see prices and availability
US$231
/ night
Avg. for October
Monthly average prices
Nightly prices at The Gate London City average US$142 in the cheapest month (January) and US$286 in the most expensive month (September), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$142 |
| February | US$160 |
| March | US$185 |
| April | US$184 |
| May | US$200 |
| June | US$267 |
| July | US$261 |
| August | US$180 |
| September | US$286 |
| October | US$231 |
| November | US$228 |
| December | US$232 |
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Oct · US$231
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Most expensive: September (~US$286)
Cheapest: January (~US$142)
About this property
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and a television in a common area.
Amenities
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and a television in a common area.
Business amenities
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services.
Dining
Satisfy your appetite at the aparthotel's coffee shop/cafe, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Rooms
Make yourself at home in one of the 189 individually decorated guestrooms, featuring kitchenettes with refrigerators and microwaves. Your memory foam bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and 40-inch flat-screen televisions are provided for your entertainment. Conveniences include safes and electric kettles, and housekeeping is provided weekly.
Location
With a stay at The Gate London City in London (Tower Hamlets), you'll be within a 5-minute drive of Tower of London and Tower Bridge. This aparthotel is 1.2 mi (2 km) from Columbia Road Flower Market and 1.5 mi (2.5 km) from St. Paul's Cathedral.
What's nearby
Brick Lane(0.2 Miles)
Old Spitalfields Market(0.5 Miles)
The Gherkin(0.6 Miles)
Liverpool Street(0.6 Miles)
Tower of London(0.7 Miles)
Leadenhall Market(0.7 Miles)
Sky Garden(0.8 Miles)
Tower Bridge(0.9 Miles)
River Thames(1 Miles)
Columbia Road Flower Market(1.1 Miles)
Barbican Centre(1.3 Miles)
Borough Market(1.3 Miles)
The Shard(1.4 Miles)
St. Paul's Cathedral(1.5 Miles)
London Bridge(1.5 Miles)
London City Airport (LCY)(6.2 Miles)
Heathrow Airport (LHR)(19.7 Miles)
Gatwick Airport (LGW)(51.7 Miles)
Luton Airport (LTN)(56.2 Miles)
Stansted Airport (STN)(37.3 Miles)
Non-smoking rooms
Family room
Banquet facilities
Safe-deposit box
Luggage storage
Designated smoking area
Location
41 White Church Lane, Whitechapel, London, England, United Kingdom
Brick Lane (0.2 Miles)
Old Spitalfields Market (0.5 Miles)
The Gherkin (0.6 Miles)
Liverpool Street (0.6 Miles)
Tower of London (0.7 Miles)
Leadenhall Market (0.7 Miles)
Room options
6
Lifestyle 1 Bedroom
1 Extra-Large Double Bed
Sleeps 3
Air ConditioningHeatingWi-Fi (Free)
8
Lifestyle 2 Bedroom Apartment
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
7
Penthouse
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
10
Lifestyle Twin Accessible
1 Extra-Large Double Bed
, 1 Double Bed
and 1 Sofa Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
7
Skyline Apartment
1 Extra-Large Double Bed
Sleeps 3
Air ConditioningHeatingWi-Fi (Free)
7
Lifestyle Studio
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
6
Skyline Studio
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
7
Urban Studio
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
6
Urban Twin Studio
2 Single Beds
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
6
Urban 1 Bedroom Apartment with View
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
Guest reviews of The Gate London City
8.8
Fabulous
Based on 1,802 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At The Gate London City, travellers describe a modern, apartment-style stay with friendly staff, a handy East End location near Aldgate East, great city views, and a popular fifth-floor lounge, alongside recurring gripes about slow self check-in and lifts.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
At The Gate London City, travellers describe a modern, apartment-style stay with friendly staff, a handy East End location near Aldgate East, great city views, and a popular fifth-floor lounge, alongside recurring gripes about slow self check-in and lifts.
Many find rooms clean, modern, and well equipped for longer stays. Common downsides include occasional housekeeping lapses, bathrooms that flood due to open showers, and maintenance or climate-control issues. Breakfast is mostly continental and well liked, though cooked options are limited and value feels mixed to some. Overall, expect a contemporary, convenient base with strong value if you prefer apartment comforts over full-service frills.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
The fifth-floor lounge with complimentary drinks and a terrace is widely praised, and the gym is modern and clean. Downsides noted across reviews include slow lifts and an impersonal or slow self check-in via machines.
Related guest reviews
10
Brent
29 Jun 2024
·
Stayed 1 night
Great location, view, and room. Loved having the free drinks on the 5th floor. Also enjoyed using the outdoor terrace. Real plants in the lobby and bamboo (I think) cards really are a nice touch. Breakfast was served in the same area that everything else is free so I grabbed some thinking that it was also free.. that was a bit confusing, and staff acted as if I was trying to steal a five pound meal. Need more signs and better communication. Other than that, everything was lovely.
Great location, view, and room. Loved having the free drinks on the 5th floor. Also enjoyed using the outdoor terrace. Real plants in the lobby and bamboo (I think) cards really are a nice touch. Breakfast was served in the same area that everything else is free so I grabbed some thinking that it was also free.. that was a bit confusing, and staff acted as if I was trying to steal a five pound meal. Need more signs and better communication. Other than that, everything was lovely.
10
Helen
29 Jul 2024
·
Stayed 2 nights
Very smart hotel with excellent.The terraze on the 5th floor with free tea and coffee .
Very smart hotel with excellent.The terraze on the 5th floor with free tea and coffee .
10
Roxanne
12 Sept 2025
·
Stayed 1 night
Really nice modern studio apartments. Friendly staff, easy to check in and out. Clean and lovely communal areas. Room is a reasonable size and comfortable. Breakfast was nice, buffet style with various options (not a full english). Access to soft drinks in the communal area 24 7 is a nice touch. I'd happily stay again.
Really nice modern studio apartments. Friendly staff, easy to check in and out. Clean and lovely communal areas. Room is a reasonable size and comfortable. Breakfast was nice, buffet style with various options (not a full english). Access to soft drinks in the communal area 24 7 is a nice touch. I'd happily stay again.
10
Steven
31 Oct 2025
·
Stayed 1 night
Great design, modern gym, nice staff. Annoying check in machines
Great design, modern gym, nice staff. Annoying check in machines
8
Matthew
13 May 2025
·
Stayed 1 night
Room was fine. Area round the hotel is ok. Near Aldgate East tube. They make you check yourself in at reception though, including manually entering your passport/ID, name, address, date of birth etc details on a tablet at reception while the staff look on at you. Quite bizarre and not something I've ever seen before. I could have been checking myself in as Donald Duck for a start.
Room was fine. Area round the hotel is ok. Near Aldgate East tube. They make you check yourself in at reception though, including manually entering your passport/ID, name, address, date of birth etc details on a tablet at reception while the staff look on at you. Quite bizarre and not something I've ever seen before. I could have been checking myself in as Donald Duck for a start.
8
Alisa
31 May 2025
·
Stayed 2 nights
We needed an easy, dog-friendly place to crash for 2 nights. Whitechapel is not the most beautiful area but there are tons of restaurants, markets, pubs, parks, etc. You've got the river and bridges to the south, Hackney to the north and Soho to the west so it’s relatively central. Transport options are good and there's Macro Food Centre right across the street for quality produce and groceries. The hotel itself is clean and everything in pretty new condition. Kitchen has a kettle with small coffee/tea set up, fridge has two free water bottles and milk, bathroom has Le Labo toiletries. Water pressure was strong only in the morning. Sadly the bed was small and lumpy with just one thin duvet barely covering it. No extra bedding and super lumpy pillows too. The window only opens a crack so ventilation isn't great. Our thermostat and safe were broken. Both mornings on our way out, we asked the receptionist to send someone up to fix them while we were gone. Both times we came back in the evening and still no one had ever come to fix them nor did any maids ever even tidy the room. The gym is small but clean, open 24 hours and in good condition. Breakfast is a common “continental” spread with pastries, cheese and meat slices. Not worth paying for with so many better options in the area. When we asked about the "free bottle of wine" we were given a tiny single serving bottle lol. Overall it's clean with good location and price. But let down in service and amenities.
We needed an easy, dog-friendly place to crash for 2 nights. Whitechapel is not the most beautiful area but there are tons of restaurants, markets, pubs, parks, etc. You've got the river and bridges to the south, Hackney to the north and Soho to the west so it’s relatively central. Transport options are good and there's Macro Food Centre right across the street for quality produce and groceries. The hotel itself is clean and everything in pretty new condition. Kitchen has a kettle with small coffee/tea set up, fridge has two free water bottles and milk, bathroom has Le Labo toiletries. Water pressure was strong only in the morning. Sadly the bed was small and lumpy with just one thin duvet barely covering it. No extra bedding and super lumpy pillows too. The window only opens a crack so ventilation isn't great. Our thermostat and safe were broken. Both mornings on our way out, we asked the receptionist to send someone up to fix them while we were gone. Both times we came back in the evening and still no one had ever come to fix them nor did any maids ever even tidy the room. The gym is small but clean, open 24 hours and in good condition. Breakfast is a common “continental” spread with pastries, cheese and meat slices. Not worth paying for with so many better options in the area. When we asked about the "free bottle of wine" we were given a tiny single serving bottle lol. Overall it's clean with good location and price. But let down in service and amenities.
8
Theodorakis
23 May 2025
·
Stayed 1 night
Initially found the bed was slightly broken and asked to be changed to another room which they did very willingly but then when it came back, they gave me the same room and the issue was still present that given another room again. Annoyingly, the coffee machine in the lounge was always ‘taking a break.’ and breakfast was rather poor for the price with no cooked foods available But other than that, it was a comfortable stay..
Initially found the bed was slightly broken and asked to be changed to another room which they did very willingly but then when it came back, they gave me the same room and the issue was still present that given another room again. Annoyingly, the coffee machine in the lounge was always ‘taking a break.’ and breakfast was rather poor for the price with no cooked foods available But other than that, it was a comfortable stay..
8
Ross
11 Feb 2025
·
Stayed 6 nights
Comfortable, quite hotel experience, good GYM.
Comfortable, quite hotel experience, good GYM.
10
Robert
9 Aug 2024
·
Stayed 2 nights
It was walking distance to the train, hoho, the tower castle and bridge. The property was very nice. Felt super safe. They have a terrace on 5 that was very enjoyable. Staff was friendly. Would definitely stay here again.
It was walking distance to the train, hoho, the tower castle and bridge. The property was very nice. Felt super safe. They have a terrace on 5 that was very enjoyable. Staff was friendly. Would definitely stay here again.
10
Josh
6 Jul 2024
·
Stayed 1 night
Fantastic service, lovely building with great designs. Only negatives are they close the lounge for private events and the lifts take forever to arrive.
Fantastic service, lovely building with great designs. Only negatives are they close the lounge for private events and the lifts take forever to arrive.
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests found spaces clean, but reviews also report inconsistent housekeeping, occasional dirty linens or floors, and maintenance oversights.
Related guest reviews
6
Jenny
13 Sept 2024
·
Stayed 3 nights
The bed was not as clean as it should have been. Dust balls and other lint that made it seem like it was not recently cleaned. Lights in bathroom didn’t work so took a shower in the dark. On the last evening, there was a loud buzzing sound all night. I slept 2 hours and then boarded a 9 hour flight. Liked the facilities but disappointed the room didn’t seem to be checked for things like lights just not working.
The bed was not as clean as it should have been. Dust balls and other lint that made it seem like it was not recently cleaned. Lights in bathroom didn’t work so took a shower in the dark. On the last evening, there was a loud buzzing sound all night. I slept 2 hours and then boarded a 9 hour flight. Liked the facilities but disappointed the room didn’t seem to be checked for things like lights just not working.
10
Fraser
13 Oct 2025
·
Stayed 2 nights
Fully equipped kitchen although we sidnt use it. Apartment was very clean and modern
Fully equipped kitchen although we sidnt use it. Apartment was very clean and modern
10
Syeyi
29 Nov 2023
·
Stayed 2 nights
Very clean, bed was very comfortable with clean sheets, wonderful view and able to open window to air the room, fantasic shower. Loved the 24 hour lounge. Excellent service. Would stay here again.
Very clean, bed was very comfortable with clean sheets, wonderful view and able to open window to air the room, fantasic shower. Loved the 24 hour lounge. Excellent service. Would stay here again.
4
Spencer
8 Sept 2024
·
Stayed 5 nights
Sheets/pillows on the bed smelled horrible, like they'd been sweated on and used. No real room cleaning, even on request. Weird shower that gets entire bathroom floor wet. Quite noisy from traffic in the area. We got a note on the second day that water would be unavailable all day on our third day.. first time I have ever been told in a hotel that water is not available! Staff were nice. Concept is nice, and the tea/coffee is a nice perk.
Sheets/pillows on the bed smelled horrible, like they'd been sweated on and used. No real room cleaning, even on request. Weird shower that gets entire bathroom floor wet. Quite noisy from traffic in the area. We got a note on the second day that water would be unavailable all day on our third day.. first time I have ever been told in a hotel that water is not available! Staff were nice. Concept is nice, and the tea/coffee is a nice perk.
8
Jennifer
18 May 2025
·
Stayed 4 nights
The hotel staff was very friendly and there were three elevators that can be used. The room was large, but didn’t seem to be cleaned very well before our stay. There were parts of the floor that were sticky and there was old food left in the refrigerator. The couch looked a little bit dingy and dirty and could use a good steam clean otherwise very close to public transportation and easy to walk to surrounding areas. I was very happy to see shampoo, conditioner, and body wash available in the shower.
The hotel staff was very friendly and there were three elevators that can be used. The room was large, but didn’t seem to be cleaned very well before our stay. There were parts of the floor that were sticky and there was old food left in the refrigerator. The couch looked a little bit dingy and dirty and could use a good steam clean otherwise very close to public transportation and easy to walk to surrounding areas. I was very happy to see shampoo, conditioner, and body wash available in the shower.
10
Mike
28 Mar 2023
·
Stayed 1 night
Excellent, clean tidy and quiet
Excellent, clean tidy and quiet
6
Chelsea
1 May 2023
·
Stayed 2 nights
Bed wasn’t very comfortable, stains all over the carpet, shower didn’t drain which meant we had to keep switching it off or stand in water. Staff very friendly and a nice atmosphere to the hotel, just expected a little more from the accommodation
Bed wasn’t very comfortable, stains all over the carpet, shower didn’t drain which meant we had to keep switching it off or stand in water. Staff very friendly and a nice atmosphere to the hotel, just expected a little more from the accommodation
6
Philip
28 Aug 2023
·
Property is a good size, has good amenities and looked nice all things considered. However, we found the property was not sufficiently cleaned, we found in particular makeup stains everywhere. The white sheets, the throw pillows and the curtains all had foundation stains on them. Even the glasses did not seem properly cleaned.
Property is a good size, has good amenities and looked nice all things considered. However, we found the property was not sufficiently cleaned, we found in particular makeup stains everywhere. The white sheets, the throw pillows and the curtains all had foundation stains on them. Even the glasses did not seem properly cleaned.
6
Matteo
1 Oct 2024
·
Stayed 8 nights
I've been at The Gate for 8 nights; everything was good a part the fact that they have never changed the linings (with a clearly visible vomit stain of my daughter) and they have never hoovered the floor. Once comunicated at the check-out they only said that it probably was a miscomunication with their cleaning team and that they are a eco-friendly structure.
I've been at The Gate for 8 nights; everything was good a part the fact that they have never changed the linings (with a clearly visible vomit stain of my daughter) and they have never hoovered the floor. Once comunicated at the check-out they only said that it probably was a miscomunication with their cleaning team and that they are a eco-friendly structure.
8
Daisy
2 Jun 2023
·
Stayed 1 night
There was hair found on each of the three cushions. And as they were stacked against pillows, they left the smell on the pillows. It is a simple fix though — clean the cushions each time as you would pillowcases and sheets etc.
There was hair found on each of the three cushions. And as they were stacked against pillows, they left the smell on the pillows. It is a simple fix though — clean the cushions each time as you would pillowcases and sheets etc.
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AI-generated summary based on recent guest reviews
Rooms
Modern, apartment-style rooms with kitchenettes and city views suit longer stays and are generally comfortable. Some report small or uncomfortable beds, open showers that wet the floor, and occasional issues with climate control or in-room tech.
Related guest reviews
8
Summer
18 Aug 2025
·
Stayed 1 night
Second time we’ve stayed here. Modern and clean aparthotel with Smart TV in the lounge area and in the bedroom which is always a great amenity as not a lot of hotels offer this. Helpful service from staff. Walking distance to public transport and in a location full of restaurants, shops, coffee shops, and a Boom Battle Bar. We’d stay here again.
Second time we’ve stayed here. Modern and clean aparthotel with Smart TV in the lounge area and in the bedroom which is always a great amenity as not a lot of hotels offer this. Helpful service from staff. Walking distance to public transport and in a location full of restaurants, shops, coffee shops, and a Boom Battle Bar. We’d stay here again.
10
Barbara
5 Jun 2024
·
Stayed 6 nights
Pros: Excellent location for transportation access; felt safe; quiet if window closed, otherwise lots of city traffic noise/sirens; good options for restaurants and small markets nearby; bed comfortably medium; bathroom small but clean, shower roomy and good water pressure and plenty of hot water (scalding if you’re not careful); free lounge access/drinks is nice touch, including some outdoor seating; view interesting even though we were only on 4th floor- might be worth asking for a higher floor when booking. Cons: thermostat definitely not intuitive and no instructions, kept defaulting to higher temp; same with oven that seemed like it could do more if we knew how to use it; only a duvet on bed, optional lighter blanket would have been good; bed legs a hazard for toes- had to put pillows on floor against the legs to avoid constantly hitting them; continental breakfast probably not worth the cost, esp as there are good breakfast places nearby at comparable price.
Pros: Excellent location for transportation access; felt safe; quiet if window closed, otherwise lots of city traffic noise/sirens; good options for restaurants and small markets nearby; bed comfortably medium; bathroom small but clean, shower roomy and good water pressure and plenty of hot water (scalding if you’re not careful); free lounge access/drinks is nice touch, including some outdoor seating; view interesting even though we were only on 4th floor- might be worth asking for a higher floor when booking. Cons: thermostat definitely not intuitive and no instructions, kept defaulting to higher temp; same with oven that seemed like it could do more if we knew how to use it; only a duvet on bed, optional lighter blanket would have been good; bed legs a hazard for toes- had to put pillows on floor against the legs to avoid constantly hitting them; continental breakfast probably not worth the cost, esp as there are good breakfast places nearby at comparable price.
8
Gaye
19 Dec 2024
·
Stayed 8 nights
We enjoyed the size of the rooms with kitchenette, sofa, nice bathroom and bedroom. We had a great view of the street below. Breakfast was good, but no hot choices other than a boiled egg. The area wasn't the best, but the underground was nearby so everything was acessible that way.
We enjoyed the size of the rooms with kitchenette, sofa, nice bathroom and bedroom. We had a great view of the street below. Breakfast was good, but no hot choices other than a boiled egg. The area wasn't the best, but the underground was nearby so everything was acessible that way.
10
Saitofi
15 Jun 2024
·
Stayed 5 nights
We loved the lounge and the room was good. The only knock I have is the bathroom. It is sleek as is the rest of the facility, but function has been sacrificed. It is a large wet bath. The entire floor gets wet with a shower so no socks the rest of the night and there is no counter space in the bathroom.
We loved the lounge and the room was good. The only knock I have is the bathroom. It is sleek as is the rest of the facility, but function has been sacrificed. It is a large wet bath. The entire floor gets wet with a shower so no socks the rest of the night and there is no counter space in the bathroom.
8
Yue
24 Oct 2024
·
Stayed 5 nights
Our room had the capacity to host a family of three and use a kitchenette that includes an oven and hot plates. In terms of comfort, the convertible sofa bed was quite rough with a metal bar running right under the mattress in the middle. Our main issue was the eco-friendly water pressure. It got so low at times that rincing the nice, foamy shampoo and soap proved challenging.
Our room had the capacity to host a family of three and use a kitchenette that includes an oven and hot plates. In terms of comfort, the convertible sofa bed was quite rough with a metal bar running right under the mattress in the middle. Our main issue was the eco-friendly water pressure. It got so low at times that rincing the nice, foamy shampoo and soap proved challenging.
10
Tina
31 May 2025
·
Stayed 3 nights
Amazing view from the room on the 17th floor. I loved that I was able to open a window .
Amazing view from the room on the 17th floor. I loved that I was able to open a window .
10
Andres
4 Jul 2025
·
Stayed 3 nights
Amazing views
Amazing views
10
Roxanne
12 Sept 2025
·
Stayed 1 night
Really nice modern studio apartments. Friendly staff, easy to check in and out. Clean and lovely communal areas. Room is a reasonable size and comfortable. Breakfast was nice, buffet style with various options (not a full english). Access to soft drinks in the communal area 24 7 is a nice touch. I'd happily stay again.
Really nice modern studio apartments. Friendly staff, easy to check in and out. Clean and lovely communal areas. Room is a reasonable size and comfortable. Breakfast was nice, buffet style with various options (not a full english). Access to soft drinks in the communal area 24 7 is a nice touch. I'd happily stay again.
8
Alisa
31 May 2025
·
Stayed 2 nights
We needed an easy, dog-friendly place to crash for 2 nights. Whitechapel is not the most beautiful area but there are tons of restaurants, markets, pubs, parks, etc. You've got the river and bridges to the south, Hackney to the north and Soho to the west so it’s relatively central. Transport options are good and there's Macro Food Centre right across the street for quality produce and groceries. The hotel itself is clean and everything in pretty new condition. Kitchen has a kettle with small coffee/tea set up, fridge has two free water bottles and milk, bathroom has Le Labo toiletries. Water pressure was strong only in the morning. Sadly the bed was small and lumpy with just one thin duvet barely covering it. No extra bedding and super lumpy pillows too. The window only opens a crack so ventilation isn't great. Our thermostat and safe were broken. Both mornings on our way out, we asked the receptionist to send someone up to fix them while we were gone. Both times we came back in the evening and still no one had ever come to fix them nor did any maids ever even tidy the room. The gym is small but clean, open 24 hours and in good condition. Breakfast is a common “continental” spread with pastries, cheese and meat slices. Not worth paying for with so many better options in the area. When we asked about the "free bottle of wine" we were given a tiny single serving bottle lol. Overall it's clean with good location and price. But let down in service and amenities.
We needed an easy, dog-friendly place to crash for 2 nights. Whitechapel is not the most beautiful area but there are tons of restaurants, markets, pubs, parks, etc. You've got the river and bridges to the south, Hackney to the north and Soho to the west so it’s relatively central. Transport options are good and there's Macro Food Centre right across the street for quality produce and groceries. The hotel itself is clean and everything in pretty new condition. Kitchen has a kettle with small coffee/tea set up, fridge has two free water bottles and milk, bathroom has Le Labo toiletries. Water pressure was strong only in the morning. Sadly the bed was small and lumpy with just one thin duvet barely covering it. No extra bedding and super lumpy pillows too. The window only opens a crack so ventilation isn't great. Our thermostat and safe were broken. Both mornings on our way out, we asked the receptionist to send someone up to fix them while we were gone. Both times we came back in the evening and still no one had ever come to fix them nor did any maids ever even tidy the room. The gym is small but clean, open 24 hours and in good condition. Breakfast is a common “continental” spread with pastries, cheese and meat slices. Not worth paying for with so many better options in the area. When we asked about the "free bottle of wine" we were given a tiny single serving bottle lol. Overall it's clean with good location and price. But let down in service and amenities.
8
Miguel Angel
29 Jun 2025
·
Stayed 1 night
Loved the views, lounge, and terrace. Nice touches like quality shampoo and soup. Only downside was the mattress sliding a bit nearly spilled our coffee! Overall, a great stay and would happily return.
Loved the views, lounge, and terrace. Nice touches like quality shampoo and soup. Only downside was the mattress sliding a bit nearly spilled our coffee! Overall, a great stay and would happily return.
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AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly and helpful, with several shout-outs to team members. However, some guests experienced poor communication, slow responses to fixes, or minimal support between check-in and check-out.
Related guest reviews
10
Catherine
7 Aug 2025
·
Stayed 11 nights
Had to book this stay last minute because our VRBO host ghosted us, and we had to scramble to find a place for 11 nights after arriving in London. This place was honestly the best place we could have stayed. Clean, quiet, conveniently located, and every single staff member we interacted with was incredible! Every staff person went above and beyond for us, and we felt so welcomed in London after the fiasco of losing our place to stay. I didn’t realize housekeeping didn’t take care of dishes at first, and after I asked them about it, they even went out of their way to wash my dishes the first day even after I found out they didn’t provide that. So kind!! Check in/out was seamless, hosts, breakfast staff (shoutout to Augustine and Mariza!!), and housekeepers were all so hospitable and accommodating, and I definitely would recommend this hotel to anyone coming to the area. Also, the avocado toast and smoked salmon and fresh juice in the mornings made my mornings! So yummy. As someone who has also worked in the hospitality industry before, I was genuinely impressed by the care and intentionality the staff took here. You are all doing something right in how you are training staff and caring for guests. Thank you for making our stay in London exactly what we needed. 🙏
Had to book this stay last minute because our VRBO host ghosted us, and we had to scramble to find a place for 11 nights after arriving in London. This place was honestly the best place we could have stayed. Clean, quiet, conveniently located, and every single staff member we interacted with was incredible! Every staff person went above and beyond for us, and we felt so welcomed in London after the fiasco of losing our place to stay. I didn’t realize housekeeping didn’t take care of dishes at first, and after I asked them about it, they even went out of their way to wash my dishes the first day even after I found out they didn’t provide that. So kind!! Check in/out was seamless, hosts, breakfast staff (shoutout to Augustine and Mariza!!), and housekeepers were all so hospitable and accommodating, and I definitely would recommend this hotel to anyone coming to the area. Also, the avocado toast and smoked salmon and fresh juice in the mornings made my mornings! So yummy. As someone who has also worked in the hospitality industry before, I was genuinely impressed by the care and intentionality the staff took here. You are all doing something right in how you are training staff and caring for guests. Thank you for making our stay in London exactly what we needed. 🙏
10
Dana
1 Sept 2025
·
Stayed 1 night
The front desk staff Gosia, Mohamed Ben annd Samina were so friendly and helpful. Recommending good restaurants around the area and booking us in early in a nice room overlooking the area. Marisa in the cafe was very friendly and helpful. Would recommend this for others that are traveling to London
The front desk staff Gosia, Mohamed Ben annd Samina were so friendly and helpful. Recommending good restaurants around the area and booking us in early in a nice room overlooking the area. Marisa in the cafe was very friendly and helpful. Would recommend this for others that are traveling to London
4
Andri
29 Apr 2025
·
Stayed 6 nights
Stayed there 6 nights. I had to report the hotel to Action Fraud Police for not providing room service. This was not expected paying over 200 uk pounds a night through Hotels.com.
Stayed there 6 nights. I had to report the hotel to Action Fraud Police for not providing room service. This was not expected paying over 200 uk pounds a night through Hotels.com.
6
Natalie
25 Nov 2024
·
Stayed 8 nights
The property is not bad and close to a train station. The problem was the hospitality, it gets a -10 from me. As a guest in your hotel I'm expected to be treated kindly and helped in all ways possible. That was not the case, very poorly hospitality this hotel has, not one day I entered the doors and received a Hello. One day my phone got stolen and I needed to communicate with my family in Puerto Rico to let them know something has happened. They helped 0, first the phone at the hotel wasn't making any calls to PR so I asked for any other solution they could give me and it was none. Im a problem solver so that for me was so unkind of the hotel staff. It was the worst feeling to be in a foreigner country without the help of the place that you are staying in. Just for that, my review is 0 and will never stay again.
The property is not bad and close to a train station. The problem was the hospitality, it gets a -10 from me. As a guest in your hotel I'm expected to be treated kindly and helped in all ways possible. That was not the case, very poorly hospitality this hotel has, not one day I entered the doors and received a Hello. One day my phone got stolen and I needed to communicate with my family in Puerto Rico to let them know something has happened. They helped 0, first the phone at the hotel wasn't making any calls to PR so I asked for any other solution they could give me and it was none. Im a problem solver so that for me was so unkind of the hotel staff. It was the worst feeling to be in a foreigner country without the help of the place that you are staying in. Just for that, my review is 0 and will never stay again.
10
Malka
30 Jul 2025
·
Stayed 7 nights
Excellent helpful staff.
Excellent helpful staff.
10
Phyllis
18 Apr 2024
·
Stayed 4 nights
A fairly new establishment with a crisp front desk area and up-to-sate general amenities, the Gate sits right in the heart of East End, minutes away from the Aldgate East tube station and many eateries. Business travellers will find it handy. Cosy Japanese restaurant on the same block.The famed but overrated Brick Lane is literally a walk through. Spitalfields Market is a 10 minute walk in the same direction. No question a great location if you want to check out the East End. Free coffee and tea a very nice touch. There is no phone in the room for contacting the front desk, if you have a question or a request, either phone them on your own phone, or go to them on your way out. Front desk staff usually set the tone for your stay. Here most of them are warm and friendly, especially Genaviev and Halina. Duty Manager Gabrella solved an issue with the shower during my first stay two days earlier most professionally and with care for my well being. I was impressed.
A fairly new establishment with a crisp front desk area and up-to-sate general amenities, the Gate sits right in the heart of East End, minutes away from the Aldgate East tube station and many eateries. Business travellers will find it handy. Cosy Japanese restaurant on the same block.The famed but overrated Brick Lane is literally a walk through. Spitalfields Market is a 10 minute walk in the same direction. No question a great location if you want to check out the East End. Free coffee and tea a very nice touch. There is no phone in the room for contacting the front desk, if you have a question or a request, either phone them on your own phone, or go to them on your way out. Front desk staff usually set the tone for your stay. Here most of them are warm and friendly, especially Genaviev and Halina. Duty Manager Gabrella solved an issue with the shower during my first stay two days earlier most professionally and with care for my well being. I was impressed.
6
CLAUDIA
12 Jul 2023
·
Stayed 4 nights
I liked our stayed, a few things I can point out that were inconveniencing. First there is no way to contact the front desk in the room, they ask that you te t from whatsup and no way around that. Also our power kept going out and WIFi. We had to call a few times. They did comp us breakfast for the troubles. Over all it was a good stay. Great views.
I liked our stayed, a few things I can point out that were inconveniencing. First there is no way to contact the front desk in the room, they ask that you te t from whatsup and no way around that. Also our power kept going out and WIFi. We had to call a few times. They did comp us breakfast for the troubles. Over all it was a good stay. Great views.
6
Nikki
9 May 2025
·
Stayed 1 night
The property itself is very close to bars, the underground, Spitalfields with plenty of dining options. The apartment was well equipped. The only downside was an issue with the air con. We reported this at reception as the room temperature reached 24° and we were told someone would look in to it. When we returned it hadn’t been fixed, I’m not too sure anyone had even looked at it and no one knocked on the door later that night to see if they could fix it. After a long day exploring the area we were just too tired to ask again and most importantly, I feel like we shouldn’t have to report the same issue twice. It made for a slightly uncomfortable night and a speedy exit in the morning.
The property itself is very close to bars, the underground, Spitalfields with plenty of dining options. The apartment was well equipped. The only downside was an issue with the air con. We reported this at reception as the room temperature reached 24° and we were told someone would look in to it. When we returned it hadn’t been fixed, I’m not too sure anyone had even looked at it and no one knocked on the door later that night to see if they could fix it. After a long day exploring the area we were just too tired to ask again and most importantly, I feel like we shouldn’t have to report the same issue twice. It made for a slightly uncomfortable night and a speedy exit in the morning.
4
jason
18 Nov 2025
·
Stayed 2 nights
I get the feeling management doesn't care about the employees... that trickles down to the guests. If it's one staff member, bad apple. If it's most of the staff who really doesn't care about you other than checking you in and out, don't bother anything else in between... they'll just tell you whatever to get you to hopefully stop asking questions
I get the feeling management doesn't care about the employees... that trickles down to the guests. If it's one staff member, bad apple. If it's most of the staff who really doesn't care about you other than checking you in and out, don't bother anything else in between... they'll just tell you whatever to get you to hopefully stop asking questions
10
Johnnie
23 Mar 2025
·
Stayed 1 night
Reception staff really friendly and helped with the auto check in process.
Reception staff really friendly and helped with the auto check in process.
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AI-generated summary based on recent guest reviews
Location
Convenient East London base near Aldgate East, Brick Lane, and Spitalfields, with easy Tube access and walkable sights like the Tower of London. A few note the immediate area feels gritty or less charming.
Related guest reviews
8
Melissa
4 Sept 2025
·
Stayed 2 nights
Great location near Aldgate East tube station.
Great location near Aldgate East tube station.
10
ELVIS
22 Aug 2025
·
Stayed 1 night
It is a little far from Paddington Station but at a GREAT location to all the Must see beautiful buildings in London.
It is a little far from Paddington Station but at a GREAT location to all the Must see beautiful buildings in London.
10
Pierre
17 Feb 2025
·
Stayed 3 nights
Well situated hotel, grocery nearby, underground within 150 m. Great stay.
Well situated hotel, grocery nearby, underground within 150 m. Great stay.
10
Monica
17 Mar 2025
·
Stayed 3 nights
Super convenient. Walkable to district line for transport. Close to the Elizabeth line by bus or uber. Walkable to London bridge and Tower of London. Right at the site for the Jack the Ripper tour. I had a little apt that included washer/dryer and small kitchen which was very convenient. 5th floor has complimentary tea and or coffee 24/7.
Super convenient. Walkable to district line for transport. Close to the Elizabeth line by bus or uber. Walkable to London bridge and Tower of London. Right at the site for the Jack the Ripper tour. I had a little apt that included washer/dryer and small kitchen which was very convenient. 5th floor has complimentary tea and or coffee 24/7.
10
olushola
27 Dec 2024
·
Stayed 3 nights
Lovely property. Great location. Anastasia and Renata were very welcoming and helpful. I look forward to visiting again.
Lovely property. Great location. Anastasia and Renata were very welcoming and helpful. I look forward to visiting again.
10
MARSHA
12 Jul 2024
·
Stayed 3 nights
We wanted to be in London and to be in easy access of all ours events we were attending. I considered staying close to London Bridge but for the price I paid at The Gate I would have got just a bedroom and shower. The Gate offers a minute walk to Aldgate East Station with a wide variety of restaurants in short walking distance. The best part is we had a whole apartment with views of London. We chose the Penthouse and felt we got a bargain. Separate lounge to the bedroom with a dining table for four. The kitchen was compact but tick almost all the boxes. There was no toaster so we used the oven, problem solved. There was a washing machine and dishwasher but for a three night stay was not needed. The bathroom was filled with top quality shampoo and conditioner too. In the fifth floor you have access to 24hr hot and cold drinks if you should need and plenty of seating to relax if you want to be out of your room. There was even an outdoor section with a bbq that my husband saw. All in all I would happily visit this hotel again as it was convenient to access to London and was spacious for the money. The reception staff were also fabulous and friendly.
We wanted to be in London and to be in easy access of all ours events we were attending. I considered staying close to London Bridge but for the price I paid at The Gate I would have got just a bedroom and shower. The Gate offers a minute walk to Aldgate East Station with a wide variety of restaurants in short walking distance. The best part is we had a whole apartment with views of London. We chose the Penthouse and felt we got a bargain. Separate lounge to the bedroom with a dining table for four. The kitchen was compact but tick almost all the boxes. There was no toaster so we used the oven, problem solved. There was a washing machine and dishwasher but for a three night stay was not needed. The bathroom was filled with top quality shampoo and conditioner too. In the fifth floor you have access to 24hr hot and cold drinks if you should need and plenty of seating to relax if you want to be out of your room. There was even an outdoor section with a bbq that my husband saw. All in all I would happily visit this hotel again as it was convenient to access to London and was spacious for the money. The reception staff were also fabulous and friendly.
10
Phyllis
18 Apr 2024
·
Stayed 4 nights
A fairly new establishment with a crisp front desk area and up-to-sate general amenities, the Gate sits right in the heart of East End, minutes away from the Aldgate East tube station and many eateries. Business travellers will find it handy. Cosy Japanese restaurant on the same block.The famed but overrated Brick Lane is literally a walk through. Spitalfields Market is a 10 minute walk in the same direction. No question a great location if you want to check out the East End. Free coffee and tea a very nice touch. There is no phone in the room for contacting the front desk, if you have a question or a request, either phone them on your own phone, or go to them on your way out. Front desk staff usually set the tone for your stay. Here most of them are warm and friendly, especially Genaviev and Halina. Duty Manager Gabrella solved an issue with the shower during my first stay two days earlier most professionally and with care for my well being. I was impressed.
A fairly new establishment with a crisp front desk area and up-to-sate general amenities, the Gate sits right in the heart of East End, minutes away from the Aldgate East tube station and many eateries. Business travellers will find it handy. Cosy Japanese restaurant on the same block.The famed but overrated Brick Lane is literally a walk through. Spitalfields Market is a 10 minute walk in the same direction. No question a great location if you want to check out the East End. Free coffee and tea a very nice touch. There is no phone in the room for contacting the front desk, if you have a question or a request, either phone them on your own phone, or go to them on your way out. Front desk staff usually set the tone for your stay. Here most of them are warm and friendly, especially Genaviev and Halina. Duty Manager Gabrella solved an issue with the shower during my first stay two days earlier most professionally and with care for my well being. I was impressed.
10
Katherine (Kate)
29 Jun 2025
·
Stayed 21 nights
Perfect spot for a longer stay. I was in town for three weeks for work and needed a kitchen and washer/dryer. The Gate was a 20 minute walk from my office but a five minute walk to the nearest Tube station which came in handy often. A great macro market across the street with fresh food, and some of the best Indian food in London in a quick waking distance.
Perfect spot for a longer stay. I was in town for three weeks for work and needed a kitchen and washer/dryer. The Gate was a 20 minute walk from my office but a five minute walk to the nearest Tube station which came in handy often. A great macro market across the street with fresh food, and some of the best Indian food in London in a quick waking distance.
8
Alisa
31 May 2025
·
Stayed 2 nights
We needed an easy, dog-friendly place to crash for 2 nights. Whitechapel is not the most beautiful area but there are tons of restaurants, markets, pubs, parks, etc. You've got the river and bridges to the south, Hackney to the north and Soho to the west so it’s relatively central. Transport options are good and there's Macro Food Centre right across the street for quality produce and groceries. The hotel itself is clean and everything in pretty new condition. Kitchen has a kettle with small coffee/tea set up, fridge has two free water bottles and milk, bathroom has Le Labo toiletries. Water pressure was strong only in the morning. Sadly the bed was small and lumpy with just one thin duvet barely covering it. No extra bedding and super lumpy pillows too. The window only opens a crack so ventilation isn't great. Our thermostat and safe were broken. Both mornings on our way out, we asked the receptionist to send someone up to fix them while we were gone. Both times we came back in the evening and still no one had ever come to fix them nor did any maids ever even tidy the room. The gym is small but clean, open 24 hours and in good condition. Breakfast is a common “continental” spread with pastries, cheese and meat slices. Not worth paying for with so many better options in the area. When we asked about the "free bottle of wine" we were given a tiny single serving bottle lol. Overall it's clean with good location and price. But let down in service and amenities.
We needed an easy, dog-friendly place to crash for 2 nights. Whitechapel is not the most beautiful area but there are tons of restaurants, markets, pubs, parks, etc. You've got the river and bridges to the south, Hackney to the north and Soho to the west so it’s relatively central. Transport options are good and there's Macro Food Centre right across the street for quality produce and groceries. The hotel itself is clean and everything in pretty new condition. Kitchen has a kettle with small coffee/tea set up, fridge has two free water bottles and milk, bathroom has Le Labo toiletries. Water pressure was strong only in the morning. Sadly the bed was small and lumpy with just one thin duvet barely covering it. No extra bedding and super lumpy pillows too. The window only opens a crack so ventilation isn't great. Our thermostat and safe were broken. Both mornings on our way out, we asked the receptionist to send someone up to fix them while we were gone. Both times we came back in the evening and still no one had ever come to fix them nor did any maids ever even tidy the room. The gym is small but clean, open 24 hours and in good condition. Breakfast is a common “continental” spread with pastries, cheese and meat slices. Not worth paying for with so many better options in the area. When we asked about the "free bottle of wine" we were given a tiny single serving bottle lol. Overall it's clean with good location and price. But let down in service and amenities.
10
Chris
4 Jul 2025
·
Stayed 1 night
Loved the location just off vibrant Brick Lane.
Loved the location just off vibrant Brick Lane.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is often enjoyed with a decent continental selection and good coffee, but several reviews mention no cooked options, average value, or occasional confusion about what’s included.
Related guest reviews
10
Martin
23 Aug 2025
·
Stayed 1 night
Excellent breakfast, Fabulous bathroom and nice staff.
Excellent breakfast, Fabulous bathroom and nice staff.
10
Jamie
7 Jul 2024
·
Stayed 2 nights
Loved breakfast
Loved breakfast
10
Brent
29 Jun 2024
·
Stayed 1 night
Great location, view, and room. Loved having the free drinks on the 5th floor. Also enjoyed using the outdoor terrace. Real plants in the lobby and bamboo (I think) cards really are a nice touch. Breakfast was served in the same area that everything else is free so I grabbed some thinking that it was also free.. that was a bit confusing, and staff acted as if I was trying to steal a five pound meal. Need more signs and better communication. Other than that, everything was lovely.
Great location, view, and room. Loved having the free drinks on the 5th floor. Also enjoyed using the outdoor terrace. Real plants in the lobby and bamboo (I think) cards really are a nice touch. Breakfast was served in the same area that everything else is free so I grabbed some thinking that it was also free.. that was a bit confusing, and staff acted as if I was trying to steal a five pound meal. Need more signs and better communication. Other than that, everything was lovely.
8
Chris
12 Dec 2023
·
Stayed 1 night
Great stay, only thing missing is a cooked breakfast.
Great stay, only thing missing is a cooked breakfast.
8
Christopher
28 Apr 2023
·
Stayed 2 nights
Good stay, clean room, close to tube to get around London. Complimentary coffee all day, which is great. Breakfast a little strange but enough to set you up for a busy day ahead.
Good stay, clean room, close to tube to get around London. Complimentary coffee all day, which is great. Breakfast a little strange but enough to set you up for a busy day ahead.
10
Roxanne
12 Sept 2025
·
Stayed 1 night
Really nice modern studio apartments. Friendly staff, easy to check in and out. Clean and lovely communal areas. Room is a reasonable size and comfortable. Breakfast was nice, buffet style with various options (not a full english). Access to soft drinks in the communal area 24 7 is a nice touch. I'd happily stay again.
Really nice modern studio apartments. Friendly staff, easy to check in and out. Clean and lovely communal areas. Room is a reasonable size and comfortable. Breakfast was nice, buffet style with various options (not a full english). Access to soft drinks in the communal area 24 7 is a nice touch. I'd happily stay again.
8
Shenice
28 Aug 2025
·
Stayed 2 nights
Had a really lovely stay for mine and my sister’s 1st time here. We got upgraded to a suite which was beautiful. Thank you to Mohamed and everyone there for a brilliant stay. The customer service was top notch and the breakfast was seriously superb. A really diverse and very fresh selection, we were so grateful since you don’t get that in many hotels and especially at such a cheap price. It’s less than 5 minutes walk from the tube which was a major bonus and there were lots of shops and restaurants around so it wasn’t isolating. Can’t wait to come back soon!
Had a really lovely stay for mine and my sister’s 1st time here. We got upgraded to a suite which was beautiful. Thank you to Mohamed and everyone there for a brilliant stay. The customer service was top notch and the breakfast was seriously superb. A really diverse and very fresh selection, we were so grateful since you don’t get that in many hotels and especially at such a cheap price. It’s less than 5 minutes walk from the tube which was a major bonus and there were lots of shops and restaurants around so it wasn’t isolating. Can’t wait to come back soon!
8
Julia
10 Jun 2024
·
Stayed 3 nights
We were happy with our stay. Breakfast costs £15 and included a very good selection (from salmon and guacamole to cheesecake and fruit salad). The rooms are large enough and we particularly liked the fridge in the room. We would be happy to recommend the hotel.
We were happy with our stay. Breakfast costs £15 and included a very good selection (from salmon and guacamole to cheesecake and fruit salad). The rooms are large enough and we particularly liked the fridge in the room. We would be happy to recommend the hotel.
8
Theodorakis
23 May 2025
·
Stayed 1 night
Initially found the bed was slightly broken and asked to be changed to another room which they did very willingly but then when it came back, they gave me the same room and the issue was still present that given another room again. Annoyingly, the coffee machine in the lounge was always ‘taking a break.’ and breakfast was rather poor for the price with no cooked foods available But other than that, it was a comfortable stay..
Initially found the bed was slightly broken and asked to be changed to another room which they did very willingly but then when it came back, they gave me the same room and the issue was still present that given another room again. Annoyingly, the coffee machine in the lounge was always ‘taking a break.’ and breakfast was rather poor for the price with no cooked foods available But other than that, it was a comfortable stay..
10
FELIPE
29 Jul 2025
·
Stayed 3 nights
I had an amazing experience at this hotel. First and foremost, Marisa - the breakfast supervisor - was absolutely incredible! She made each morning feel welcoming and went above and beyond to ensure everything was perfect. The breakfast itself was impressive: a wide variety of choices, including many healthy options, and the quality of the food was excellent. I also have to highlight the coffee and hot beverages -thanks to a top-tier machine that offers all kinds of drinks. Every cup I tried was rich and flavorful! The hotel’s location is perfect: close to a market and a subway station, which made it super convenient to get around. The staff were all kind and helpful, making me feel right at home from check-in to check-out. The gym is a real bonus - well-equipped and clean, ideal for a proper workout. I would definitely stay here again. Highly recommended for anyone looking for comfort, great service, and quality amenities.
I had an amazing experience at this hotel. First and foremost, Marisa - the breakfast supervisor - was absolutely incredible! She made each morning feel welcoming and went above and beyond to ensure everything was perfect. The breakfast itself was impressive: a wide variety of choices, including many healthy options, and the quality of the food was excellent. I also have to highlight the coffee and hot beverages -thanks to a top-tier machine that offers all kinds of drinks. Every cup I tried was rich and flavorful! The hotel’s location is perfect: close to a market and a subway station, which made it super convenient to get around. The staff were all kind and helpful, making me feel right at home from check-in to check-out. The gym is a real bonus - well-equipped and clean, ideal for a proper workout. I would definitely stay here again. Highly recommended for anyone looking for comfort, great service, and quality amenities.
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AI-generated summary based on recent guest reviews
10
Ellen
last week
·
Stayed 4 nights
Very good, clean and nice staff. Would recommend
Very good, clean and nice staff. Would recommend
10
Mark
2 weeks ago
·
Stayed 1 night
Excellent as always. Superb apartment. Great staff.
Excellent as always. Superb apartment. Great staff.
10
Gareth
21 Sept 2026
·
Stayed 1 night
Lovely clean room and staff were nice
Lovely clean room and staff were nice
10
Edward
13 Sept 2026
·
Stayed 2 nights
A nice clean place and a good base to pop out and see and do things.
A nice clean place and a good base to pop out and see and do things.
10
Gia Nghi
13 Sept 2026
·
Stayed 2 nights
Had an amazing stay at The Gate. Staff was extremely friendly and helpful. Close to Aldgate East station. Very convenient with a grocery store opposite from the hotel.
Had an amazing stay at The Gate. Staff was extremely friendly and helpful. Close to Aldgate East station. Very convenient with a grocery store opposite from the hotel.
Property policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 15:00 to 00:00
Before 11:00
Security deposit
GBP 50 per accommodation on arrival.
Good to know
Additional policies and info about this property.
Optional extras
Additional paid services you can request.
FAQs about The Gate London City
What type of breakfast is offered and what are the serving hours?
Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee of approximately GBP 15 for adults and GBP 9 for children.
Are pets allowed at the property?
Pets are allowed in specific rooms only, with a pet fee of GBP 20 per accommodation, per night. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.
What accessibility features does the property offer for guests with disabilities?
The property has limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific features such as elevators and pool access details are not provided.
What is the location of the property in relation to key landmarks?
The property is located in Tower Hamlets, within a 5-minute drive of Tower of London and Tower Bridge. It is also 1.2 miles from Columbia Road Flower Market and 1.5 miles from St. Paul's Cathedral.
What are the policies for guests staying with children?
Children are welcome at the property, and there is no charge for children under a certain age. However, rollaway/extra beds and cribs are not available.
What are the policies regarding extra beds and cribs?
The property does not offer cribs or rollaway beds, and extra beds are not available. Guests should confirm this policy in advance.
Have a question?
Instant AI responses are based on hotel information
Considering this hotel for your London trip?
What do room rates typically cost at The Gate London City in London right now?
Over the next 60–90 days, room rates at The Gate London City in London typically average around US$179 a night for two guests, ranging from US$123 to US$390 on peak dates.
When is the quietest time to visit The Gate London City?
Demand at The Gate London City in London peaks in December and falls after July, with August the quietest month to visit. If you prefer fewer crowds and easier availability, aim for late summer.
Which month offers the lowest rates at The Gate London City?
January is the cheapest month to stay at The Gate London City in London, averaging US$170 a night; September is the priciest at US$341. The quietest month differs from the cheapest: August is the low-demand month even though January has the lowest rates.
What local attractions are near The Gate London City?
The Gate London City is close to Brick Lane, Old Spitalfields Market and the Tower of London, making it a good base for city and business travellers. The hotel’s London location also puts you near the Sky Garden and Tower Bridge, reflecting its City and Business themes.
How do The Gate London City’s prices compare to similar hotels in London?
The Gate London City is cheaper than 12 of 18 comparable hotels nearby, with a typical median of US$227 a night versus about US$245 for peers.
How does the nightly price at The Gate London City in London compare to recent weeks?
The current price at The Gate London City in London is US$282 per night for 2 guests, which is typical for this hotel: within 5% of its US$283 average over the last 60 days. Most nights over that period fell between US$149 and US$705.
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-20: 560.1984282539063USD
- 2026-10-21: 400.434048USD
- 2026-10-22: 261.9180600703125USD
- 2026-10-23: 222.65514761132812USD
- 2026-10-24: 301.1896841835937USD
- 2026-10-25: 181.15943302148438USD
- 2026-10-26: 243.46232630859376USD
- 2026-10-27: 331.900952671875USD
- 2026-10-28: 327.1156700625USD
- 2026-10-29: 217.0685297285156USD
- 2026-10-30: 222.80615532421874USD
- 2026-10-31: 243.46232630859376USD
- 2026-11-01: 160.71899956640624USD
- 2026-11-02: 252.684801890625USD
- 2026-11-03: 512.3592601171875USD
- 2026-11-04: 590.1434134687499USD
- 2026-11-05: 266.42679472265627USD
- 2026-11-06: 232.98862440234376USD
- 2026-11-07: 278.29198229882815USD
- 2026-11-08: 166.1122666464844USD
- 2026-11-09: 252.683980359375USD
- 2026-11-10: 396.5443029140625USD
- 2026-11-11: 416.359294359375USD
- 2026-11-12: 222.20212447265624USD
- 2026-11-13: 222.20212447265624USD
- 2026-11-14: 277.21331176757815USD
- 2026-11-15: 147.7751928046875USD
- 2026-11-16: 227.5953573222656USD
- 2026-11-17: 590.1434134687499USD
- 2026-11-18: 601.248051375USD
- 2026-11-19: 222.97273790039063USD
- 2026-11-20: 245.93244827929686USD
- 2026-11-21: 298.915788375USD
- 2026-11-22: 157.48305643359376USD
- 2026-11-23: 221.12345394140624USD
- 2026-11-24: 355.954839984375USD
- 2026-11-25: 353.79753315234376USD
- 2026-11-26: 245.644416USD
- 2026-11-27: 265.348158421875USD
- 2026-11-28: 299.83289109375USD
- 2026-11-29: 154.8792644824219USD
- 2026-11-30: 253.47275305078125USD
- 2026-12-01: 595.484051203125USD
- 2026-12-02: 595.484051203125USD
- 2026-12-03: 292.1041989375USD
- 2026-12-04: 330.74776241015627USD
- 2026-12-05: 353.9460249257813USD
- 2026-12-06: 196.2912USD
- 2026-12-07: 276.13467546679686USD
- 2026-12-08: 403.2201343125USD
- 2026-12-09: 399.10087393359373USD
- 2026-12-10: 265.348158421875USD
- 2026-12-11: 280.416USD
- 2026-12-12: 353.9460249257813USD
- 2026-12-13: 169.48845200976564USD
- 2026-12-14: 196.3144938339844USD
- 2026-12-15: 275.89870773046874USD
- 2026-12-16: 275.929344USD
- 2026-12-17: 194.047872USD
- 2026-12-18: 216.481152USD
- 2026-12-19: 324.67397649609376USD
- 2026-12-20: 196.3144938339844USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
You'll be required to pay the following fully refundable deposit.
Breakage deposit: GBP 50 per stay
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
- Safety features at this property include a fire extinguisher
- This property is professionally cleaned
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- The property is professionally cleaned.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Business details
Property registration number 09490335
- Fee for buffet breakfast: approximately GBP 15 to 15 for adults, and GBP 9 to 9 for children
- Pet fee: GBP 20 per accommodation, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Non-smoking rooms
Family room
Banquet facilities
Safe-deposit box
Luggage storage
Designated smoking area
Services
Banquet facilities
Safe-deposit box
Luggage storage
Designated smoking area
Express check-in/check-out
Self laundry
24-Hour Front Desk
Concierge Services
General
Non-smoking rooms
Family room
Wheelchair Accessible (Limited)
Activities
Outdoor Furniture
Terrace
Fitness Center (nearby)
Internet
Free wi-fi