What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM until 11:30 PM, and check-out is until 11:30 AM. Early or late check-in/check-out may be available upon request and may incur additional charges.

Is there an airport shuttle service available?

A roundtrip airport shuttle is provided for a surcharge of EUR 100.00 per person and is available 24 hours. Guests must contact the property with arrival details to arrange the transfer.

What is the location of the property in relation to key landmarks?

The property is located in Palermo (Politeama), within a 10-minute walk of Via Roma and Teatro Massimo, and is 0.7 mi from Politeama Garibaldi Theater and Quattro Canti. The nearest major airport is Punta Raisi Airport, approximately 30.8 km away.

What are the policies for guests staying with children?

Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

What are the policies regarding extra beds and cribs?

Guests must contact the property in advance to reserve cribs or infant beds. Extra-person charges may apply and vary depending on property policy.

Hotel Pontemare

What guests think

Across recent reviews, Hotel Pontemare is praised for clean, spacious rooms and a convenient location near the port and sights, while several travelers flag significant traffic noise in front-facing rooms and note that the immediate area feels less appealing.

Many guests highlight friendly, professional service, including helpful reception and luggage assistance. Breakfast is generally good, though several mention limited variety and slow replenishment. Facilities are minimally discussed; on-site parking is limited, paid, and must be reserved in advance. Expect a comfortable, well-located base for sightseeing.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site parking is limited, paid, and requires advance reservation. Few other facilities are noted in reviews.

Related guest reviews

8

MING HUI

Nov 8, 2023

·

Stayed 2 nights

No free parking

4

Jessica

Oct 8, 2025

·

Stayed 2 nights

The hotel is fine - although not a four star. The location is very noisy if you are at the front of the hotel due to the busy road and facilities are basic (no food aside from breakfast). If you are a light sleeper you will struggle to sleep. I did not sleep at all the night I stayed here.

6

Julie

Jul 28, 2024

·

Stayed 1 night

Room was noisy at the front overlooking a main highway. Hotel bar was closed on a Saturday evening due to a member of staff not showing up. But it is a convenient location for the port and also local sights. V good breakfast.

6

Roberto

Jul 24, 2024

·

Stayed 3 nights

The hotel has good (geographical) location, very near the old town and just around the docks. But there is an inconvenient that follows the great location. If your room is facing the city it becomes very noisy at night and it might/will affect your sleep because the hotel is located just beside a noisy motorway and it is not possible to isolate the sound. Two miscomunication details struck me negatively. The parking place. I was not informed in advance that I had to reserve the parking slot, so I assumed I would have a lot to park in. But no. I just could use (pay) the hotel's parking space during two nights since another guest had already reserved it. The room key cards. I lost one of the three cards we got. My bad. But it didn’t seem a big issue, (as a frequent traveler I have lost a room key before). I was charged 15 Euro for that card. I mean, it is totally ok to pay for it, but it would be a good idea to be advised of the price/fine for loosing a key card in advance.

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews consistently describe the hotel and rooms as very clean and well kept. A few guests noted issues like bathroom water pooling or occasional pests.

Related guest reviews

4

anne Virginie

Aug 30, 2024

·

Stayed 1 night

L’hôtel est propre et les chambres sont bien mais il est situé sur une voie rapide et il n’y a presqu’aucune isolation des fenêtres et des chambres en général. Nous avons du supporter le bruit des voitures et des passants toute la nuit

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6

Anna

Aug 29, 2024

·

Stayed 1 night

Hjälpsam personal. Silverfiskar på rummet, frukosten var sisådär. Blev jätteblött på golvet i toaletten efter man duschade. Hög volym från gatan, mycket traffik.

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10

Sharifah

Sep 23, 2025

·

Stayed 1 night

I loved this hotel, very spacious and clean and great location near the port but not too far from the central hustle and bustle of the city. The reception team was also very kind and allowed me to keep my luggage there to continue my trip to Filicudi and collect on my return. Very much appreciated 😊

10

thierry

Apr 18, 2024

·

Stayed 4 nights

Très belle chambre ou plutôt appartement. Personnel efficace et agréable. Propreté exemplaire. Petit déjeuner de qualité. . Je recommande vivement cet hôtel.

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10

Bianca

Oct 22, 2025

·

Stayed 4 nights

Frühstück war gut , für alle was dabei Nur etwas Gemüse Gurken und Tomaten wären top gewesen. Die befahrbare Straße hört man halt wenn das Fenster geöffnet ist! Aber wir waren den ganzen Tag unterwegs was sehr zentral gelegen ist ! Sauberkeit war top ! Gerne wieder!

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10

Rogelio

Oct 11, 2024

·

Stayed 1 night

Super friendly staff. The staff rom was spotless and the property itself was perfect. Breakfast was also nice; delicious pastries. Location is great for nice restaurants 5-10 mins walk away.

8

Irina

Nov 4, 2025

·

Stayed 1 night

Nice room, clean. I didn’t like the location. Breakfast was ok, nothing special.

8

Sarah

Sep 16, 2025

·

Stayed 3 nights

Easy to get to the areas we wanted to visit. Lovely breakfast. Room at the back was clean and quiet.

10

Alice

Dec 30, 2023

·

Excellent location , good size room, excellent services. You don’t need a car to sightseeing center of town and most importantly it is very clean

8

Salvatore

May 16, 2024

·

Stayed 1 night

Hotel ben tenuto nel suo complesso, camera confortevole e pulita. Ottima colazione, personale gentile. Collocato in buona posizione

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AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious and modern, with some offering views; back-facing rooms are quieter. Many report heavy traffic noise in front-facing rooms, so light sleepers may prefer rooms away from the main road.

Related guest reviews

10

Julian

Jun 4, 2025

·

Stayed 2 nights

Lovely hotel. Spacious room. Nice views. Great location. Staff was very friendly and the breakfast in the morning was great. We would come back in a minute.

4

anne Virginie

Aug 30, 2024

·

Stayed 1 night

L’hôtel est propre et les chambres sont bien mais il est situé sur une voie rapide et il n’y a presqu’aucune isolation des fenêtres et des chambres en général. Nous avons du supporter le bruit des voitures et des passants toute la nuit

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10

Sharifah

Sep 23, 2025

·

Stayed 1 night

I loved this hotel, very spacious and clean and great location near the port but not too far from the central hustle and bustle of the city. The reception team was also very kind and allowed me to keep my luggage there to continue my trip to Filicudi and collect on my return. Very much appreciated 😊

10

Soleyman

Jul 1, 2024

·

Stayed 5 nights

The street and view is not fancy but the rooms , service and everything was excellent. Very convenient to all tourist sites. The only negative was the so so breakfast. Great soundproofing blocking traffic outside.

6

Julie

Jul 28, 2024

·

Stayed 1 night

Room was noisy at the front overlooking a main highway. Hotel bar was closed on a Saturday evening due to a member of staff not showing up. But it is a convenient location for the port and also local sights. V good breakfast.

6

Roberto

Jul 24, 2024

·

Stayed 3 nights

The hotel has good (geographical) location, very near the old town and just around the docks. But there is an inconvenient that follows the great location. If your room is facing the city it becomes very noisy at night and it might/will affect your sleep because the hotel is located just beside a noisy motorway and it is not possible to isolate the sound. Two miscomunication details struck me negatively. The parking place. I was not informed in advance that I had to reserve the parking slot, so I assumed I would have a lot to park in. But no. I just could use (pay) the hotel's parking space during two nights since another guest had already reserved it. The room key cards. I lost one of the three cards we got. My bad. But it didn’t seem a big issue, (as a frequent traveler I have lost a room key before). I was charged 15 Euro for that card. I mean, it is totally ok to pay for it, but it would be a good idea to be advised of the price/fine for loosing a key card in advance.

8

Sarah

Sep 16, 2025

·

Stayed 3 nights

Easy to get to the areas we wanted to visit. Lovely breakfast. Room at the back was clean and quiet.

4

Sung

Mar 24, 2024

·

Stayed 3 nights

I don’t think this is a hotel. More like a motel. Only the first floor of the building is rooms and the entire building is residential apartments. You can hear a very loud noise from the room if you have a room next to the main road. In the evening you can hear upstairs residents walking noise. The room is clean however somehow there was no hot water during the stay. It was my second day and the engineer came to the room to check the issue. Also, one thing I don't really like is the receptionist questions about your place of birth which is weird. When I asked her/him they said they couldn't find it on Google. I was like why were they searching and checking customers' personal privacy? They said it's the police required to put the place of birth. Ok, first time have had this kind of experience in my life since travelling around the world.

8

Michael

Jul 8, 2024

·

Stayed 3 nights

Nice hotel for the money. Make sure to request a room in the back of the hotel since traffic noise may keep up a light sleeper.

8

Kithou

Apr 11, 2024

·

Stayed 5 nights

Nice hotel and staff but slightly noisy with traffic from main road

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AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly, professional, and helpful, including accommodating requests and luggage storage. Some inconsistencies appear, such as a brusque breakfast attendant or limited follow-up on issues.

Related guest reviews

10

Julian

Jun 4, 2025

·

Stayed 2 nights

Lovely hotel. Spacious room. Nice views. Great location. Staff was very friendly and the breakfast in the morning was great. We would come back in a minute.

4

Hamidreza

Jun 1, 2025

·

Stayed 4 nights

We stayed 4 nights with my wif and 1 kid, clean room and medium breakfast, needed to ask for egg and bread once they get finished and no one brought more until you asked for. Young Lady in breakfast area was not so gentle with guest and talked kind of rude when you ask something. Terrible internet, We haven't had any wifi during all 4 nights and after following up with front desk they didn't care. I needed internet so bought data on the cell phone. Our room had two ACs but one of them was out of service, when informed receptionist they promised to fix but have not ever happened.

10

Sharifah

Sep 23, 2025

·

Stayed 1 night

I loved this hotel, very spacious and clean and great location near the port but not too far from the central hustle and bustle of the city. The reception team was also very kind and allowed me to keep my luggage there to continue my trip to Filicudi and collect on my return. Very much appreciated 😊

10

JAIME MIGUEL

Feb 26, 2024

·

Stayed 7 nights

El hotel está centrico, muy limpio y las habitaciones impecables, pero su principal valor es el fenomenal personal que trabaja allí: amable, simpático y servicial. Gracias a Francesco, a Marco, a Giusi y al resto del staff por habernos hecho pasar una semana incríble. Jaume y Fàtima

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10

Paola

Nov 15, 2022

·

Stayed 1 night

Personale molto gentile e professionale, ci ha assecondato con cortesia e sollecitudine nelle richieste Struttura nuova e confortevole.

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8

Scott

Dec 8, 2024

·

Stayed 10 nights

Very friendly and professional staff.

10

Rogelio

Oct 11, 2024

·

Stayed 1 night

Super friendly staff. The staff rom was spotless and the property itself was perfect. Breakfast was also nice; delicious pastries. Location is great for nice restaurants 5-10 mins walk away.

10

Cynthia

Apr 30, 2025

·

Stayed 1 night

Beautiful hotel with a fantastic location. The staff is amazing with service and friendliness. We would highly recommend this hotel while visiting Palmero.

10

Carmel

Apr 19, 2023

·

Stayed 7 nights

Lovely hotel staff v friendly and helpful enjoyed our stay

8

Rosette

Sep 18, 2025

·

Stayed 3 nights

Nous aurions aimé un petit-déjeuner un peu plus fourni et varié, mais il était bon. Très bon sejour et un personnel de qualité. Merci à Monsieur Francesco pour son accueil et son hospitalité.

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AI-generated summary based on recent guest reviews

Location

Convenient for the port and central sights, with many attractions reachable on foot. The busy roadway outside contributes to urban noise and a less charming immediate environment for some.

Related guest reviews

10

Julian

Jun 4, 2025

·

Stayed 2 nights

Lovely hotel. Spacious room. Nice views. Great location. Staff was very friendly and the breakfast in the morning was great. We would come back in a minute.

8

Vitor Manuel

Apr 29, 2025

·

Stayed 5 nights

Hotel bien situado, cerca del puerto, habitaciones grandes y cómodas, personal muy amable, hemos estado muy bien, volvería sin dudarlo

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10

Sharifah

Sep 23, 2025

·

Stayed 1 night

I loved this hotel, very spacious and clean and great location near the port but not too far from the central hustle and bustle of the city. The reception team was also very kind and allowed me to keep my luggage there to continue my trip to Filicudi and collect on my return. Very much appreciated 😊

6

Roberto

Jul 24, 2024

·

Stayed 3 nights

The hotel has good (geographical) location, very near the old town and just around the docks. But there is an inconvenient that follows the great location. If your room is facing the city it becomes very noisy at night and it might/will affect your sleep because the hotel is located just beside a noisy motorway and it is not possible to isolate the sound. Two miscomunication details struck me negatively. The parking place. I was not informed in advance that I had to reserve the parking slot, so I assumed I would have a lot to park in. But no. I just could use (pay) the hotel's parking space during two nights since another guest had already reserved it. The room key cards. I lost one of the three cards we got. My bad. But it didn’t seem a big issue, (as a frequent traveler I have lost a room key before). I was charged 15 Euro for that card. I mean, it is totally ok to pay for it, but it would be a good idea to be advised of the price/fine for loosing a key card in advance.

8

Sarah

Sep 16, 2025

·

Stayed 3 nights

Easy to get to the areas we wanted to visit. Lovely breakfast. Room at the back was clean and quiet.

10

Laura

May 24, 2024

·

Stayed 2 nights

Close to central area

10

Cynthia

Apr 30, 2025

·

Stayed 1 night

Beautiful hotel with a fantastic location. The staff is amazing with service and friendliness. We would highly recommend this hotel while visiting Palmero.

10

Silvia

Jan 29, 2025

·

Stayed 2 nights

Lovely place to stay when going on a cruise 5 minute walk to the port but the area was lovely

10

Michael

Apr 23, 2024

·

Stayed 7 nights

Excellent location, quiet but 10 mins walk to Theatro Massimo

10

chauncey

Oct 25, 2025

·

Stayed 2 nights

convenient location

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AI-generated summary based on recent guest reviews

Dining

Breakfast is generally good and often praised, with pastries mentioned, but several guests found it average and wished for more variety and quicker replenishment.

Related guest reviews

10

Julian

Jun 4, 2025

·

Stayed 2 nights

Lovely hotel. Spacious room. Nice views. Great location. Staff was very friendly and the breakfast in the morning was great. We would come back in a minute.

4

Hamidreza

Jun 1, 2025

·

Stayed 4 nights

We stayed 4 nights with my wif and 1 kid, clean room and medium breakfast, needed to ask for egg and bread once they get finished and no one brought more until you asked for. Young Lady in breakfast area was not so gentle with guest and talked kind of rude when you ask something. Terrible internet, We haven't had any wifi during all 4 nights and after following up with front desk they didn't care. I needed internet so bought data on the cell phone. Our room had two ACs but one of them was out of service, when informed receptionist they promised to fix but have not ever happened.

10

Soleyman

Jul 1, 2024

·

Stayed 5 nights

The street and view is not fancy but the rooms , service and everything was excellent. Very convenient to all tourist sites. The only negative was the so so breakfast. Great soundproofing blocking traffic outside.

10

thierry

Apr 18, 2024

·

Stayed 4 nights

Très belle chambre ou plutôt appartement. Personnel efficace et agréable. Propreté exemplaire. Petit déjeuner de qualité. . Je recommande vivement cet hôtel.

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10

Bianca

Oct 22, 2025

·

Stayed 4 nights

Frühstück war gut , für alle was dabei Nur etwas Gemüse Gurken und Tomaten wären top gewesen. Die befahrbare Straße hört man halt wenn das Fenster geöffnet ist! Aber wir waren den ganzen Tag unterwegs was sehr zentral gelegen ist ! Sauberkeit war top ! Gerne wieder!

Translate

8

Irina

Nov 4, 2025

·

Stayed 1 night

Nice room, clean. I didn’t like the location. Breakfast was ok, nothing special.

6

Julie

Jul 28, 2024

·

Stayed 1 night

Room was noisy at the front overlooking a main highway. Hotel bar was closed on a Saturday evening due to a member of staff not showing up. But it is a convenient location for the port and also local sights. V good breakfast.

8

Sarah

Sep 16, 2025

·

Stayed 3 nights

Easy to get to the areas we wanted to visit. Lovely breakfast. Room at the back was clean and quiet.

8

Rosette

Sep 18, 2025

·

Stayed 3 nights

Nous aurions aimé un petit-déjeuner un peu plus fourni et varié, mais il était bon. Très bon sejour et un personnel de qualité. Merci à Monsieur Francesco pour son accueil et son hospitalité.

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8

Salvatore

May 16, 2024

·

Stayed 1 night

Hotel ben tenuto nel suo complesso, camera confortevole e pulita. Ottima colazione, personale gentile. Collocato in buona posizione

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2 $210	3
4 $121	5 $224	6 $163	7	8	9	10 $224
11 $169	12 $141	13 $161	14 $141	15 $141	16	17
18 $170	19 $201	20 $141	21 $163	22 $168	23 $213	24
25 $163	26 $169	27 $169	28	29 $158	30 $168	31 $178

Su	Mo	Tu	We	Th	Fr	Sa
1 $110	2 $110	3 $119	4 $123	5 $120	6 $134	7 $123
8 $116	9 $122	10 $111	11 $110	12 $115	13 $134	14 $134
15 $123	16 $111	17 $118	18 $110	19 $112	20 $110	21 $120
22 $112	23 $122	24 $119	25 $118	26 $134	27 $119	28 $118
29 $122	30 $118

Hotel Pontemare

About this property

Location

Room options

Classic Double Or Twin Room

Suite

Business Double Room Single Use

Family Quadruple Room

Comfort Triple Room

Guest reviews of Hotel Pontemare

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Pontemare

Prices for upcoming dates