Mercure Cairns
$137
/ night
Avg. for October
Prices for Mercure Cairns
Select dates to see prices and availability
$137
/ night
Avg. for October
Monthly average prices
Nightly prices at Mercure Cairns average $117 in January, the cheapest month, and $211 in July, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $117 |
| February | $120 |
| March | $122 |
| April | $140 |
| May | $142 |
| June | $158 |
| July | $211 |
| August | $194 |
| September | $171 |
| October | $137 |
| November | $131 |
| December | $127 |
J
F
M
A
M
J
J
A
S
Oct · $137
O
N
D
Most expensive: July (~$211)
Cheapest: January (~$117)
About this property
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Amenities
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Business amenities
Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available on request).
Rooms
Make yourself at home in one of the 75 air-conditioned rooms featuring minibars and espresso makers. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Location
With a stay at Mercure Cairns, you'll be centrally located in Cairns, just a 4-minute walk from Cairns Esplanade and 8 minutes by foot from Cairns Central Shopping Centre. This hotel is 0.4 mi (0.7 km) from Cairns Esplanade Lagoon and 0.7 mi (1.2 km) from Cairns Marlin Marina.
What's nearby
Bulmba-ja Arts Centre(0.2 miles)
St Monica's Cathedral(0.2 miles)
Cairns Esplanade(0.2 miles)
Cairns Performing Arts Centre(0.2 miles)
Cairns Private Hospital(0.3 miles)
Muddy's Playground(0.3 miles)
Cairns Night Markets(0.4 miles)
Icon Cancer Centre Cairns(0.4 miles)
Cairns Museum(0.4 miles)
Cairns Central Shopping Centre(0.4 miles)
Cairns Regional Gallery(0.4 miles)
Michaelmas Cay(0.4 miles)
Reef Teach(0.4 miles)
Cairns Esplanade Lagoon(0.4 miles)
Cairns Base Hospital(0.6 miles)
The nearest major airport is Cairns Intl. Airport (CNS)(3.7 miles)
Restaurant
Swimming pool
Non-Smoking Rooms
Business Center
Tour Desk
Dry Cleaning
Location
15 Florence Street (Corner of Florence and Lake Streets), Tropical North Waterfront, Cairns, Queensland, Australia
Bulmba-ja Arts Centre (0.2 miles)
St Monica's Cathedral (0.2 miles)
Cairns Esplanade (0.2 miles)
Cairns Performing Arts Centre (0.2 miles)
Cairns Private Hospital (0.3 miles)
Muddy's Playground (0.3 miles)
Room options
7
Family Room, Multiple Beds (1 Queen and 2 Singles)
Room details
1 Queen Bed
and 2 Twin Beds
Sleeps 4
474 ft²
Balcony or TerraceAir ConditioningWi-Fi (Free)Kitchenette
5
Standard Room, 2 Twin Beds
Room details
2 Twin Beds
Sleeps 2
215 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
5
Executive Room, 1 King Bed
Room details
1 King Bed
Sleeps 2
291 ft²
Balcony or TerraceAir ConditioningWi-Fi (Free)Separate Living Room
6
Loft, 1 Queen Bed
Room details
1 Queen Bed
Sleeps 2
291 ft²
Balcony or TerraceSeparate Dining AreaAir ConditioningWi-Fi (Free)Separate Living Room
6
Standard Room, Multiple Beds
Room details
1 Queen Bed
and 1 Twin Bed
Sleeps 3
215 ft²
Balcony or TerraceAir ConditioningWi-Fi (Free)Private Bathroom
8
Superior Room, 1 King Bed
Room details
1 King Bed
Sleeps 2
291 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
6
Standard Room, 1 Queen Bed
Room details
1 Queen Bed
Sleeps 2
215 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
Guest reviews of Mercure Cairns
7.8
Good
Based on 519 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Mercure Cairns, reviews highlight a central, walkable location and mixed impressions of rooms and facilities, with recurring notes about air-conditioning performance, intermittent restaurant renovations, and small or very warm pool conditions.
Read moreWas this helpful?
What guests think
At Mercure Cairns, reviews highlight a central, walkable location and mixed impressions of rooms and facilities, with recurring notes about air-conditioning performance, intermittent restaurant renovations, and small or very warm pool conditions.
Cleanliness feels inconsistent across reviews, and guests report slow or unreliable Wi-Fi, occasional corridor or traffic noise, and varied room sizes from compact to spacious family layouts. Service is often described as friendly and helpful, though a few encounters felt rude or uninformative. Expect a convenient base with variable room comfort and amenities.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Several stays were affected by restaurant renovations; the pool is small and some found it very warm, with access outside the main building. Parking is limited or paid, and lift reliability drew complaints.
Related guest reviews
6
Molly
May 1, 2025
·
Stayed 1 night
Clean and contemporary however. Lovely family room with adjoining bedrooms and a kitchen. Great shower. We chose it as we wanted to turn up and eat there prior to an early flight next day snd restaurant was being renovated and we had to walk out of the hotel grounds to get to the pool. Advance warning would have been nice.
Clean and contemporary however. Lovely family room with adjoining bedrooms and a kitchen. Great shower. We chose it as we wanted to turn up and eat there prior to an early flight next day snd restaurant was being renovated and we had to walk out of the hotel grounds to get to the pool. Advance warning would have been nice.
10
Sharon
Mar 25, 2024
·
Stayed 1 night
Great family room with everything we needed. Close to town The lift was a little scary and may need some work
Great family room with everything we needed. Close to town The lift was a little scary and may need some work
8
Min Min
Feb 2, 2024
·
Stayed 3 nights
We checkin at 2pm, room still not available. Family room is big and nice. Swimming pool is a little small.
We checkin at 2pm, room still not available. Family room is big and nice. Swimming pool is a little small.
10
Geraint
Nov 3, 2025
·
Stayed 1 night
Great welcome at reception. Very helpful and friendly. Room was clean and bed was very comfy. Good selection of drinks available. Restaurant closed for refurb but plenty of food options nearby Evan is a fantastic host and I look forward to returning to Mercure very soon. Cheers Geraint
Great welcome at reception. Very helpful and friendly. Room was clean and bed was very comfy. Good selection of drinks available. Restaurant closed for refurb but plenty of food options nearby Evan is a fantastic host and I look forward to returning to Mercure very soon. Cheers Geraint
6
Brooke
Jun 28, 2025
·
Stayed 2 nights
The restaurant is under renovation, disappointing to Not have access to food / drinks around the pool. But staff were friendly and hotel in a good area close to everything.
The restaurant is under renovation, disappointing to Not have access to food / drinks around the pool. But staff were friendly and hotel in a good area close to everything.
10
Teresa
Nov 10, 2023
·
Stayed 2 nights
We were worried about having to park our car on the street each night because there wasn't enough parking inside.
We were worried about having to park our car on the street each night because there wasn't enough parking inside.
8
David
Jul 30, 2023
·
Stayed 1 night
Convenient to esplanade and town. Parking was on street only but room was clean and tidy - smallish bathroom but did the job
Convenient to esplanade and town. Parking was on street only but room was clean and tidy - smallish bathroom but did the job
4
Cassia
Jan 11, 2024
·
Stayed 2 nights
The member of the staff that did my check-in and check-out was rude and arrogante with no skill to work at a front desk. Mercure Cairns is also quite expensive comparatively with other hotels that provide better accommodation, nicer pools and common areas for similar price or less. The lift was broken during my stay. Car park is an extra cost whilst most of the hotels of similar category in Cairns provide free parking.
The member of the staff that did my check-in and check-out was rude and arrogante with no skill to work at a front desk. Mercure Cairns is also quite expensive comparatively with other hotels that provide better accommodation, nicer pools and common areas for similar price or less. The lift was broken during my stay. Car park is an extra cost whilst most of the hotels of similar category in Cairns provide free parking.
6
Syed Aamir
Feb 19, 2024
·
Stayed 3 nights
We had a 3 day stay. The property is close to the night market, restaurants, church and mosque. It is fairly nice. Lots of space, closet space, kitchen sink and utensils. The staff is super nice and friendly.11q It does need an upgrade. The balcony had an old patio set. The beds are really old. There were a lot of bugs, ants and spiders in the room. The room did not get serviced. We left a "refresh our room" door tag, but the room did not get any service. We came back to a room with unmade beds and messy floor. As a result the number of bugs and spiders increased and also came into our suitcases. Free parking on street is limited. Hotel parking is paid
We had a 3 day stay. The property is close to the night market, restaurants, church and mosque. It is fairly nice. Lots of space, closet space, kitchen sink and utensils. The staff is super nice and friendly.11q It does need an upgrade. The balcony had an old patio set. The beds are really old. There were a lot of bugs, ants and spiders in the room. The room did not get serviced. We left a "refresh our room" door tag, but the room did not get any service. We came back to a room with unmade beds and messy floor. As a result the number of bugs and spiders increased and also came into our suitcases. Free parking on street is limited. Hotel parking is paid
6
Laureece
Jan 31, 2024
·
Stayed 3 nights
Pool was very warm like soup very noisy cause near a busy road wouldn’t stay there again too far from stuff
Pool was very warm like soup very noisy cause near a busy road wouldn’t stay there again too far from stuff
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Reports vary: many found rooms clean, but multiple reviews cite dust, missed housekeeping, pests, or mold in fixtures. Hallways and bathrooms occasionally felt poorly maintained.
Related guest reviews
4
James
Dec 29, 2023
·
Stayed 2 nights
Poor experience for three reasons; - Cleanliness was poor; you could see dust on the shelves where they clearly hadn't cleaned for ages & the floor can't have been mopped as it left our feet/socks dirty. - The WiFi was useless - Not very comfortable night sleep as the bed was on wheels so moved around & you could hear all the other guests doors slamming. - The staff were unfortunately completely clueless about basic things like how to operate the laundry machine or if early check in was possible. This would've been fine if this was a really budget hotel but we paid £150 night for it! So very overpriced for what it is.
Poor experience for three reasons; - Cleanliness was poor; you could see dust on the shelves where they clearly hadn't cleaned for ages & the floor can't have been mopped as it left our feet/socks dirty. - The WiFi was useless - Not very comfortable night sleep as the bed was on wheels so moved around & you could hear all the other guests doors slamming. - The staff were unfortunately completely clueless about basic things like how to operate the laundry machine or if early check in was possible. This would've been fine if this was a really budget hotel but we paid £150 night for it! So very overpriced for what it is.
8
Maki
Feb 8, 2024
·
Stayed 3 nights
3人で1クイーンベッド、2シングルベッドの部屋に泊まりました。 カードキーは人数分もらえました。 ベッドの足が固定されておらずぐらぐらしていましたが下にストッパーが置きっぱなしになっていることを見つけ自分たちではめました。 埃が被っていました。 室内は冷蔵庫のほかにレンジ、カトラリー、お皿、カップ、ナイフ等生活に必要なものが揃っておりスーパーで果物を買って切って食べたり、食事を温めることができたのでとてもよかったです。 ただシンクの排水口に黒カビが見えました。 お風呂は固定のシャワー室でした。洗面所は入室時排水口が閉まっておりどうしたら開くか聞いたら下に押しこむだけで簡単に開きました。 朝食は朝食付きプランで申し込んで追加料金なしでしたがソーセージ、卵料理、フルーツ等食べることができました。 チェックアウトの際に朝食代の金額を提示されましたがエクスペディアで支払い済みの旨伝えて調べてもらい問題ありませんでした。 ランドリーも洗濯、乾燥各4ドルで使用でき、フロントで2ドルで洗剤も買えました。 両替もフロントでお願いできました。 すぐ隣に水族館があります。歩道も広く、碁盤の目で街内も明るく夜も安心して歩けました。
3人で1クイーンベッド、2シングルベッドの部屋に泊まりました。 カードキーは人数分もらえました。 ベッドの足が固定されておらずぐらぐらしていましたが下にストッパーが置きっぱなしになっていることを見つけ自分たちではめました。 埃が被っていました。 室内は冷蔵庫のほかにレンジ、カトラリー、お皿、カップ、ナイフ等生活に必要なものが揃っておりスーパーで果物を買って切って食べたり、食事を温めることができたのでとてもよかったです。 ただシンクの排水口に黒カビが見えました。 お風呂は固定のシャワー室でした。洗面所は入室時排水口が閉まっておりどうしたら開くか聞いたら下に押しこむだけで簡単に開きました。 朝食は朝食付きプランで申し込んで追加料金なしでしたがソーセージ、卵料理、フルーツ等食べることができました。 チェックアウトの際に朝食代の金額を提示されましたがエクスペディアで支払い済みの旨伝えて調べてもらい問題ありませんでした。 ランドリーも洗濯、乾燥各4ドルで使用でき、フロントで2ドルで洗剤も買えました。 両替もフロントでお願いできました。 すぐ隣に水族館があります。歩道も広く、碁盤の目で街内も明るく夜も安心して歩けました。
10
Sandra
Aug 12, 2024
·
Stayed 1 night
We had an awesome stay. Staff were very friendly and room was very clean and comfortable. My only negative would be we booked 2 rooms both for 2 adults and 1 child, and only had 2 bath towels in each room. Otherwise it was a great stay. We will definitely be back.
We had an awesome stay. Staff were very friendly and room was very clean and comfortable. My only negative would be we booked 2 rooms both for 2 adults and 1 child, and only had 2 bath towels in each room. Otherwise it was a great stay. We will definitely be back.
6
Darren
Feb 28, 2023
·
Stayed 3 nights
Room was not clean. Very dusty and toilet was marked. Hallway needed a good vacuum. Not enough hooks to hang towels. . Single bed moved on wheels. To tea towels to dry dishes. Simple things that you would expect more from a Mecure
Room was not clean. Very dusty and toilet was marked. Hallway needed a good vacuum. Not enough hooks to hang towels. . Single bed moved on wheels. To tea towels to dry dishes. Simple things that you would expect more from a Mecure
6
Mark
Jul 20, 2023
·
Stayed 1 night
The room had to be checked to see it it was cleaned as it wasn't in the system, then we couldn't get into the room as the door battery was flat. The were still female hair clips in the bathroom from last guess. Both the airconditioners were full of mold. Beds were ok and they have tried upgrading the rooms but definitely need to sill repaint
The room had to be checked to see it it was cleaned as it wasn't in the system, then we couldn't get into the room as the door battery was flat. The were still female hair clips in the bathroom from last guess. Both the airconditioners were full of mold. Beds were ok and they have tried upgrading the rooms but definitely need to sill repaint
6
Emma
Jul 26, 2023
·
Stayed 1 night
Room was average. Rubbish and dust under bed, sheets stained, tv remote didn’t work. Nothing remarkable or particularly appealing about the room.
Room was average. Rubbish and dust under bed, sheets stained, tv remote didn’t work. Nothing remarkable or particularly appealing about the room.
10
Razab
Mar 12, 2024
·
Stayed 2 nights
If you’re in Cairns it’s not for staying in the hotel. Staff was very accommodating. Rooms are smallish but clean. AC worked.
If you’re in Cairns it’s not for staying in the hotel. Staff was very accommodating. Rooms are smallish but clean. AC worked.
10
Tracy
Dec 8, 2024
·
Stayed 1 night
Was clean
Was clean
6
Syed Aamir
Feb 19, 2024
·
Stayed 3 nights
We had a 3 day stay. The property is close to the night market, restaurants, church and mosque. It is fairly nice. Lots of space, closet space, kitchen sink and utensils. The staff is super nice and friendly.11q It does need an upgrade. The balcony had an old patio set. The beds are really old. There were a lot of bugs, ants and spiders in the room. The room did not get serviced. We left a "refresh our room" door tag, but the room did not get any service. We came back to a room with unmade beds and messy floor. As a result the number of bugs and spiders increased and also came into our suitcases. Free parking on street is limited. Hotel parking is paid
We had a 3 day stay. The property is close to the night market, restaurants, church and mosque. It is fairly nice. Lots of space, closet space, kitchen sink and utensils. The staff is super nice and friendly.11q It does need an upgrade. The balcony had an old patio set. The beds are really old. There were a lot of bugs, ants and spiders in the room. The room did not get serviced. We left a "refresh our room" door tag, but the room did not get any service. We came back to a room with unmade beds and messy floor. As a result the number of bugs and spiders increased and also came into our suitcases. Free parking on street is limited. Hotel parking is paid
4
Chloe
Jan 31, 2025
·
Stayed 1 night
On arrival to our room, we found sliverfish on the bed and with someone nails stuck on one of the pillows. Pillows where very uncomfortable to sleep with. Bathroom had no towels or shower mat. Had to go and ask for towels.
On arrival to our room, we found sliverfish on the bed and with someone nails stuck on one of the pillows. Pillows where very uncomfortable to sleep with. Bathroom had no towels or shower mat. Had to go and ask for towels.
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms range from compact to spacious family setups; comfort varies with mixed mattress and furniture feedback. Recurring issues include weak or leaking air-conditioning, noise from corridors or traffic, and slow or unreliable Wi-Fi.
Related guest reviews
10
Sharon
Mar 25, 2024
·
Stayed 1 night
Great family room with everything we needed. Close to town The lift was a little scary and may need some work
Great family room with everything we needed. Close to town The lift was a little scary and may need some work
8
Min Min
Feb 2, 2024
·
Stayed 3 nights
We checkin at 2pm, room still not available. Family room is big and nice. Swimming pool is a little small.
We checkin at 2pm, room still not available. Family room is big and nice. Swimming pool is a little small.
6
Darwin
Nov 26, 2025
·
Stayed 1 night
Room airconditioning wasnt too cold enough
Room airconditioning wasnt too cold enough
4
Sabrina
Jun 3, 2023
·
Stayed 1 night
The room was very basic for the price charged, it was a very small room, just 2 beds, no sofa. The aircon was filthy and not very efficient. It was noisy with traffic, windows not thick enough to block out sounds from outside. We booked for 3 people but only received towels etc for two. The receptionist was very helpful and kind in sorting out extra for the third person but it was just overall a disappointing room for the price charged.
The room was very basic for the price charged, it was a very small room, just 2 beds, no sofa. The aircon was filthy and not very efficient. It was noisy with traffic, windows not thick enough to block out sounds from outside. We booked for 3 people but only received towels etc for two. The receptionist was very helpful and kind in sorting out extra for the third person but it was just overall a disappointing room for the price charged.
4
James
Dec 29, 2023
·
Stayed 2 nights
Poor experience for three reasons; - Cleanliness was poor; you could see dust on the shelves where they clearly hadn't cleaned for ages & the floor can't have been mopped as it left our feet/socks dirty. - The WiFi was useless - Not very comfortable night sleep as the bed was on wheels so moved around & you could hear all the other guests doors slamming. - The staff were unfortunately completely clueless about basic things like how to operate the laundry machine or if early check in was possible. This would've been fine if this was a really budget hotel but we paid £150 night for it! So very overpriced for what it is.
Poor experience for three reasons; - Cleanliness was poor; you could see dust on the shelves where they clearly hadn't cleaned for ages & the floor can't have been mopped as it left our feet/socks dirty. - The WiFi was useless - Not very comfortable night sleep as the bed was on wheels so moved around & you could hear all the other guests doors slamming. - The staff were unfortunately completely clueless about basic things like how to operate the laundry machine or if early check in was possible. This would've been fine if this was a really budget hotel but we paid £150 night for it! So very overpriced for what it is.
6
Michael
Feb 11, 2023
·
Stayed 3 nights
Air con was sub standard and struggled
Air con was sub standard and struggled
4
Mark
Sep 24, 2023
·
Stayed 1 night
Dated, noisy but convenient location for the aquarium and night markets. I personally won't stay here again as there are plenty of other options for a cheaper price
Dated, noisy but convenient location for the aquarium and night markets. I personally won't stay here again as there are plenty of other options for a cheaper price
2
Diana
Aug 17, 2024
·
Stayed 4 nights
Mercure appears beautiful from the outside. Foyer & reception are very nice-but from there everything went downhill. Room was dark only one air conditioner worked. No room telephone although room service was offered, no menu provided, very small bathroom, 3 hangers!!for many wardrobes, no dress mirror, coffee machine leaked every time it was used. Mini bar should not have been there it only provided overpriced beer, water, wine & chocolate. Shocking. Buffet breakfast was $32 - very basic ordinary selection but it was fresh. Reception staff seemed unfamiliar with the local area. Several instructions received from them to find various shops & businesses were completely off the mark. Thank god I had the sense to then google things for myself. An unexpected plumbing problem occurred which cut water off completely from the whole property from about 6:30am to 3;00pm on day two of our stay - very inconvenient - we were offered a refund if we could relocate - that was impossible considering the short notice & high season demand in Cairns in August. When we checked out we were NOT offered any compensation/reduction in the cost of our accommodation for our DAY 2 NO WATER EXPERIENCE ie no use of shower, taps for hand washing & refilling water for coffee machine & forget about having to use a toilet!!! Noise level in corridors was unacceptable at times with children running up & down corridors, screaming & acting up. Then the room next door had very loud volume TV all night one night!!!
Mercure appears beautiful from the outside. Foyer & reception are very nice-but from there everything went downhill. Room was dark only one air conditioner worked. No room telephone although room service was offered, no menu provided, very small bathroom, 3 hangers!!for many wardrobes, no dress mirror, coffee machine leaked every time it was used. Mini bar should not have been there it only provided overpriced beer, water, wine & chocolate. Shocking. Buffet breakfast was $32 - very basic ordinary selection but it was fresh. Reception staff seemed unfamiliar with the local area. Several instructions received from them to find various shops & businesses were completely off the mark. Thank god I had the sense to then google things for myself. An unexpected plumbing problem occurred which cut water off completely from the whole property from about 6:30am to 3;00pm on day two of our stay - very inconvenient - we were offered a refund if we could relocate - that was impossible considering the short notice & high season demand in Cairns in August. When we checked out we were NOT offered any compensation/reduction in the cost of our accommodation for our DAY 2 NO WATER EXPERIENCE ie no use of shower, taps for hand washing & refilling water for coffee machine & forget about having to use a toilet!!! Noise level in corridors was unacceptable at times with children running up & down corridors, screaming & acting up. Then the room next door had very loud volume TV all night one night!!!
8
carlo
Nov 15, 2023
·
Stayed 1 night
Comfy new mattress and nice large smart tv, unfortunately the air conditioning leaked a lot of water during the night and is unsafe.
Comfy new mattress and nice large smart tv, unfortunately the air conditioning leaked a lot of water during the night and is unsafe.
8
Richard
Oct 3, 2025
·
Stayed 1 night
My son concerns-Wifi/internet issues.(slow) Otherwise affordable and friendly/helpful staff. Definitely coming back 👍
My son concerns-Wifi/internet issues.(slow) Otherwise affordable and friendly/helpful staff. Definitely coming back 👍
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly, helpful, and accommodating, with some arranging early check-in. However, a few guests reported rude or uninformative interactions.
Related guest reviews
10
Chunyu
Nov 25, 2025
·
Stayed 3 nights
口コミレベルが7.0だったので不安ながら予約いれたけど、めっちゃよかったです。夜10時半に着いたけど、優しいスタッフがいてチェックイン手続きを済ませてくれました。サイトには空港シャトルサービスが有料であると書いたけど、なかったのが残念でした。遅すぎるからかな…部屋も広いし綺麗で、用品も充実でした。気持ちよく3日間過ごしました。
口コミレベルが7.0だったので不安ながら予約いれたけど、めっちゃよかったです。夜10時半に着いたけど、優しいスタッフがいてチェックイン手続きを済ませてくれました。サイトには空港シャトルサービスが有料であると書いたけど、なかったのが残念でした。遅すぎるからかな…部屋も広いし綺麗で、用品も充実でした。気持ちよく3日間過ごしました。
10
Geraint
Nov 3, 2025
·
Stayed 1 night
Great welcome at reception. Very helpful and friendly. Room was clean and bed was very comfy. Good selection of drinks available. Restaurant closed for refurb but plenty of food options nearby Evan is a fantastic host and I look forward to returning to Mercure very soon. Cheers Geraint
Great welcome at reception. Very helpful and friendly. Room was clean and bed was very comfy. Good selection of drinks available. Restaurant closed for refurb but plenty of food options nearby Evan is a fantastic host and I look forward to returning to Mercure very soon. Cheers Geraint
10
Ben
Dec 26, 2025
·
Stayed 1 night
Staff were lovely
Staff were lovely
6
Neil
Sep 9, 2023
·
Stayed 2 nights
Room very nice service poor
Room very nice service poor
4
James
Dec 29, 2023
·
Stayed 2 nights
Poor experience for three reasons; - Cleanliness was poor; you could see dust on the shelves where they clearly hadn't cleaned for ages & the floor can't have been mopped as it left our feet/socks dirty. - The WiFi was useless - Not very comfortable night sleep as the bed was on wheels so moved around & you could hear all the other guests doors slamming. - The staff were unfortunately completely clueless about basic things like how to operate the laundry machine or if early check in was possible. This would've been fine if this was a really budget hotel but we paid £150 night for it! So very overpriced for what it is.
Poor experience for three reasons; - Cleanliness was poor; you could see dust on the shelves where they clearly hadn't cleaned for ages & the floor can't have been mopped as it left our feet/socks dirty. - The WiFi was useless - Not very comfortable night sleep as the bed was on wheels so moved around & you could hear all the other guests doors slamming. - The staff were unfortunately completely clueless about basic things like how to operate the laundry machine or if early check in was possible. This would've been fine if this was a really budget hotel but we paid £150 night for it! So very overpriced for what it is.
8
Masako
Jan 2, 2026
·
Stayed 1 night
翌朝のフライトが早かったので、24時間フロント対応があり、助かりました。
翌朝のフライトが早かったので、24時間フロント対応があり、助かりました。
8
Sarah
Jul 21, 2023
·
Staff were very accommodating. Staff at check in organised early check in at 11am. A portable clothesline was provided when suggested that this would be helpful. Room was clean and great that it could accommodate a family if 5! Easy walking distance to ferry and train terminals and restaurants.
Staff were very accommodating. Staff at check in organised early check in at 11am. A portable clothesline was provided when suggested that this would be helpful. Room was clean and great that it could accommodate a family if 5! Easy walking distance to ferry and train terminals and restaurants.
10
Kay
Dec 10, 2024
·
Stayed 1 night
Staff were very helpful, and perfect location
Staff were very helpful, and perfect location
4
Cassia
Jan 11, 2024
·
Stayed 2 nights
The member of the staff that did my check-in and check-out was rude and arrogante with no skill to work at a front desk. Mercure Cairns is also quite expensive comparatively with other hotels that provide better accommodation, nicer pools and common areas for similar price or less. The lift was broken during my stay. Car park is an extra cost whilst most of the hotels of similar category in Cairns provide free parking.
The member of the staff that did my check-in and check-out was rude and arrogante with no skill to work at a front desk. Mercure Cairns is also quite expensive comparatively with other hotels that provide better accommodation, nicer pools and common areas for similar price or less. The lift was broken during my stay. Car park is an extra cost whilst most of the hotels of similar category in Cairns provide free parking.
2
Diana
Aug 17, 2024
·
Stayed 4 nights
Mercure appears beautiful from the outside. Foyer & reception are very nice-but from there everything went downhill. Room was dark only one air conditioner worked. No room telephone although room service was offered, no menu provided, very small bathroom, 3 hangers!!for many wardrobes, no dress mirror, coffee machine leaked every time it was used. Mini bar should not have been there it only provided overpriced beer, water, wine & chocolate. Shocking. Buffet breakfast was $32 - very basic ordinary selection but it was fresh. Reception staff seemed unfamiliar with the local area. Several instructions received from them to find various shops & businesses were completely off the mark. Thank god I had the sense to then google things for myself. An unexpected plumbing problem occurred which cut water off completely from the whole property from about 6:30am to 3;00pm on day two of our stay - very inconvenient - we were offered a refund if we could relocate - that was impossible considering the short notice & high season demand in Cairns in August. When we checked out we were NOT offered any compensation/reduction in the cost of our accommodation for our DAY 2 NO WATER EXPERIENCE ie no use of shower, taps for hand washing & refilling water for coffee machine & forget about having to use a toilet!!! Noise level in corridors was unacceptable at times with children running up & down corridors, screaming & acting up. Then the room next door had very loud volume TV all night one night!!!
Mercure appears beautiful from the outside. Foyer & reception are very nice-but from there everything went downhill. Room was dark only one air conditioner worked. No room telephone although room service was offered, no menu provided, very small bathroom, 3 hangers!!for many wardrobes, no dress mirror, coffee machine leaked every time it was used. Mini bar should not have been there it only provided overpriced beer, water, wine & chocolate. Shocking. Buffet breakfast was $32 - very basic ordinary selection but it was fresh. Reception staff seemed unfamiliar with the local area. Several instructions received from them to find various shops & businesses were completely off the mark. Thank god I had the sense to then google things for myself. An unexpected plumbing problem occurred which cut water off completely from the whole property from about 6:30am to 3;00pm on day two of our stay - very inconvenient - we were offered a refund if we could relocate - that was impossible considering the short notice & high season demand in Cairns in August. When we checked out we were NOT offered any compensation/reduction in the cost of our accommodation for our DAY 2 NO WATER EXPERIENCE ie no use of shower, taps for hand washing & refilling water for coffee machine & forget about having to use a toilet!!! Noise level in corridors was unacceptable at times with children running up & down corridors, screaming & acting up. Then the room next door had very loud volume TV all night one night!!!
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Central, walkable spot near the Esplanade, aquarium, harbour, and restaurants. Handy for markets and transport links.
Related guest reviews
10
Rosina
Nov 13, 2023
·
Stayed 3 nights
Close to everything in walking distance.
Close to everything in walking distance.
6
GEORGIA
Sep 24, 2024
·
Stayed 1 night
Good location. Walking distance to the Esplanade
Good location. Walking distance to the Esplanade
10
Damian
Oct 7, 2023
·
Stayed 4 nights
The Mercure is well positioned, only a short walk to the Esplanade and the train station for our trip to Kuranda. The staff were lovely, we had dinner 2 nights, having the specials available on those nights which we enjoyed. We also had breakfast 3 mornings which we also enjoyed. The meals/pool area was a great place to relax. Overall we were very happy with our stay and would stay again when next visiting Cairns.
The Mercure is well positioned, only a short walk to the Esplanade and the train station for our trip to Kuranda. The staff were lovely, we had dinner 2 nights, having the specials available on those nights which we enjoyed. We also had breakfast 3 mornings which we also enjoyed. The meals/pool area was a great place to relax. Overall we were very happy with our stay and would stay again when next visiting Cairns.
8
lynette
Dec 6, 2023
·
Stayed 1 night
Close to esplanade with all the eateries which was so handy for the one night
Close to esplanade with all the eateries which was so handy for the one night
10
Kay
Dec 10, 2024
·
Stayed 1 night
Staff were very helpful, and perfect location
Staff were very helpful, and perfect location
10
Kane
Dec 23, 2023
·
Stayed 2 nights
Comfortable stay in heart of Cairns CBD. Just a walk to the pubs and restaurants.
Comfortable stay in heart of Cairns CBD. Just a walk to the pubs and restaurants.
6
AH LAI
Jul 2, 2023
·
Stayed 2 nights
Very convenient location, walkable distance to restaurant, night market and the lagoon. However, cleaniness can be improved. Bowls and mugs in the kitchenette not very clean, and there is a funny smell in the fridge. Breakfast reasonable price but with limited choice only.
Very convenient location, walkable distance to restaurant, night market and the lagoon. However, cleaniness can be improved. Bowls and mugs in the kitchenette not very clean, and there is a funny smell in the fridge. Breakfast reasonable price but with limited choice only.
8
Aysha
Jan 16, 2025
·
Stayed 2 nights
Great stop over for a few days in cairns. Really good central location
Great stop over for a few days in cairns. Really good central location
8
Michele
Jan 11, 2025
·
Stayed 3 nights
Hotel was in a great location
Hotel was in a great location
10
Stephen
Aug 30, 2023
·
Stayed 3 nights
Close to the city centre and harbour - but enough distance to not be too close. Very handy for the promenade. Enjoyed our stay
Close to the city centre and harbour - but enough distance to not be too close. Very handy for the promenade. Enjoyed our stay
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Breakfast feedback ranges from excellent to basic but fresh, and dinner specials were enjoyed. Several reviews note the on-site restaurant/bar being closed for refurbishment at times, limiting food and drink options.
Related guest reviews
6
Molly
May 1, 2025
·
Stayed 1 night
Clean and contemporary however. Lovely family room with adjoining bedrooms and a kitchen. Great shower. We chose it as we wanted to turn up and eat there prior to an early flight next day snd restaurant was being renovated and we had to walk out of the hotel grounds to get to the pool. Advance warning would have been nice.
Clean and contemporary however. Lovely family room with adjoining bedrooms and a kitchen. Great shower. We chose it as we wanted to turn up and eat there prior to an early flight next day snd restaurant was being renovated and we had to walk out of the hotel grounds to get to the pool. Advance warning would have been nice.
10
Geraint
Nov 3, 2025
·
Stayed 1 night
Great welcome at reception. Very helpful and friendly. Room was clean and bed was very comfy. Good selection of drinks available. Restaurant closed for refurb but plenty of food options nearby Evan is a fantastic host and I look forward to returning to Mercure very soon. Cheers Geraint
Great welcome at reception. Very helpful and friendly. Room was clean and bed was very comfy. Good selection of drinks available. Restaurant closed for refurb but plenty of food options nearby Evan is a fantastic host and I look forward to returning to Mercure very soon. Cheers Geraint
6
Brooke
Jun 28, 2025
·
Stayed 2 nights
The restaurant is under renovation, disappointing to Not have access to food / drinks around the pool. But staff were friendly and hotel in a good area close to everything.
The restaurant is under renovation, disappointing to Not have access to food / drinks around the pool. But staff were friendly and hotel in a good area close to everything.
10
Damian
Oct 7, 2023
·
Stayed 4 nights
The Mercure is well positioned, only a short walk to the Esplanade and the train station for our trip to Kuranda. The staff were lovely, we had dinner 2 nights, having the specials available on those nights which we enjoyed. We also had breakfast 3 mornings which we also enjoyed. The meals/pool area was a great place to relax. Overall we were very happy with our stay and would stay again when next visiting Cairns.
The Mercure is well positioned, only a short walk to the Esplanade and the train station for our trip to Kuranda. The staff were lovely, we had dinner 2 nights, having the specials available on those nights which we enjoyed. We also had breakfast 3 mornings which we also enjoyed. The meals/pool area was a great place to relax. Overall we were very happy with our stay and would stay again when next visiting Cairns.
8
Maki
Feb 8, 2024
·
Stayed 3 nights
3人で1クイーンベッド、2シングルベッドの部屋に泊まりました。 カードキーは人数分もらえました。 ベッドの足が固定されておらずぐらぐらしていましたが下にストッパーが置きっぱなしになっていることを見つけ自分たちではめました。 埃が被っていました。 室内は冷蔵庫のほかにレンジ、カトラリー、お皿、カップ、ナイフ等生活に必要なものが揃っておりスーパーで果物を買って切って食べたり、食事を温めることができたのでとてもよかったです。 ただシンクの排水口に黒カビが見えました。 お風呂は固定のシャワー室でした。洗面所は入室時排水口が閉まっておりどうしたら開くか聞いたら下に押しこむだけで簡単に開きました。 朝食は朝食付きプランで申し込んで追加料金なしでしたがソーセージ、卵料理、フルーツ等食べることができました。 チェックアウトの際に朝食代の金額を提示されましたがエクスペディアで支払い済みの旨伝えて調べてもらい問題ありませんでした。 ランドリーも洗濯、乾燥各4ドルで使用でき、フロントで2ドルで洗剤も買えました。 両替もフロントでお願いできました。 すぐ隣に水族館があります。歩道も広く、碁盤の目で街内も明るく夜も安心して歩けました。
3人で1クイーンベッド、2シングルベッドの部屋に泊まりました。 カードキーは人数分もらえました。 ベッドの足が固定されておらずぐらぐらしていましたが下にストッパーが置きっぱなしになっていることを見つけ自分たちではめました。 埃が被っていました。 室内は冷蔵庫のほかにレンジ、カトラリー、お皿、カップ、ナイフ等生活に必要なものが揃っておりスーパーで果物を買って切って食べたり、食事を温めることができたのでとてもよかったです。 ただシンクの排水口に黒カビが見えました。 お風呂は固定のシャワー室でした。洗面所は入室時排水口が閉まっておりどうしたら開くか聞いたら下に押しこむだけで簡単に開きました。 朝食は朝食付きプランで申し込んで追加料金なしでしたがソーセージ、卵料理、フルーツ等食べることができました。 チェックアウトの際に朝食代の金額を提示されましたがエクスペディアで支払い済みの旨伝えて調べてもらい問題ありませんでした。 ランドリーも洗濯、乾燥各4ドルで使用でき、フロントで2ドルで洗剤も買えました。 両替もフロントでお願いできました。 すぐ隣に水族館があります。歩道も広く、碁盤の目で街内も明るく夜も安心して歩けました。
10
Andrew
Dec 22, 2025
·
Stayed 4 nights
Pleasant stay with excellent freshly cooked breakfast. Highly recommended!
Pleasant stay with excellent freshly cooked breakfast. Highly recommended!
6
AH LAI
Jul 2, 2023
·
Stayed 2 nights
Very convenient location, walkable distance to restaurant, night market and the lagoon. However, cleaniness can be improved. Bowls and mugs in the kitchenette not very clean, and there is a funny smell in the fridge. Breakfast reasonable price but with limited choice only.
Very convenient location, walkable distance to restaurant, night market and the lagoon. However, cleaniness can be improved. Bowls and mugs in the kitchenette not very clean, and there is a funny smell in the fridge. Breakfast reasonable price but with limited choice only.
2
Diana
Aug 17, 2024
·
Stayed 4 nights
Mercure appears beautiful from the outside. Foyer & reception are very nice-but from there everything went downhill. Room was dark only one air conditioner worked. No room telephone although room service was offered, no menu provided, very small bathroom, 3 hangers!!for many wardrobes, no dress mirror, coffee machine leaked every time it was used. Mini bar should not have been there it only provided overpriced beer, water, wine & chocolate. Shocking. Buffet breakfast was $32 - very basic ordinary selection but it was fresh. Reception staff seemed unfamiliar with the local area. Several instructions received from them to find various shops & businesses were completely off the mark. Thank god I had the sense to then google things for myself. An unexpected plumbing problem occurred which cut water off completely from the whole property from about 6:30am to 3;00pm on day two of our stay - very inconvenient - we were offered a refund if we could relocate - that was impossible considering the short notice & high season demand in Cairns in August. When we checked out we were NOT offered any compensation/reduction in the cost of our accommodation for our DAY 2 NO WATER EXPERIENCE ie no use of shower, taps for hand washing & refilling water for coffee machine & forget about having to use a toilet!!! Noise level in corridors was unacceptable at times with children running up & down corridors, screaming & acting up. Then the room next door had very loud volume TV all night one night!!!
Mercure appears beautiful from the outside. Foyer & reception are very nice-but from there everything went downhill. Room was dark only one air conditioner worked. No room telephone although room service was offered, no menu provided, very small bathroom, 3 hangers!!for many wardrobes, no dress mirror, coffee machine leaked every time it was used. Mini bar should not have been there it only provided overpriced beer, water, wine & chocolate. Shocking. Buffet breakfast was $32 - very basic ordinary selection but it was fresh. Reception staff seemed unfamiliar with the local area. Several instructions received from them to find various shops & businesses were completely off the mark. Thank god I had the sense to then google things for myself. An unexpected plumbing problem occurred which cut water off completely from the whole property from about 6:30am to 3;00pm on day two of our stay - very inconvenient - we were offered a refund if we could relocate - that was impossible considering the short notice & high season demand in Cairns in August. When we checked out we were NOT offered any compensation/reduction in the cost of our accommodation for our DAY 2 NO WATER EXPERIENCE ie no use of shower, taps for hand washing & refilling water for coffee machine & forget about having to use a toilet!!! Noise level in corridors was unacceptable at times with children running up & down corridors, screaming & acting up. Then the room next door had very loud volume TV all night one night!!!
6
Adam
Apr 13, 2023
·
Stayed 4 nights
No clothes airer to hang any washing. 3 times reception didn't have coins for the washing machine which cost $4 each per washing load and to dry washing. The time to dry wasn't enough to dry towels. Great that it had breakfast though and a pool. Restaurant and bar were hit and miss.
No clothes airer to hang any washing. 3 times reception didn't have coins for the washing machine which cost $4 each per washing load and to dry washing. The time to dry wasn't enough to dry towels. Great that it had breakfast though and a pool. Restaurant and bar were hit and miss.
6
Len
May 4, 2023
·
Stayed 1 night
Evening cook dressed like someone working outside in the yard(Wednesday 03 May 23)
Evening cook dressed like someone working outside in the yard(Wednesday 03 May 23)
Was this helpful?
AI-generated summary based on recent guest reviews
10
marigo
Aug 16, 2026
·
Stayed 4 nights
Cute hotel. Well maintained and clean. Queen and twin room accommodated 3 adults. Location was good. Breakfast was delicious when ordered to cook. ( only 2 of our 4 days) buffet breakfast was good as well. Able to leave our luggage in lobby room.
Cute hotel. Well maintained and clean. Queen and twin room accommodated 3 adults. Location was good. Breakfast was delicious when ordered to cook. ( only 2 of our 4 days) buffet breakfast was good as well. Able to leave our luggage in lobby room.
6
Mick
Jun 28, 2026
·
Stayed 1 night
The staff were really good and anything we asked of them did not appear to be any problems for them, also very friendly. The only downside as we had twin singles x 3 and the beds were fairly small with most of the guys legs hanging over the end, apart from that all good
The staff were really good and anything we asked of them did not appear to be any problems for them, also very friendly. The only downside as we had twin singles x 3 and the beds were fairly small with most of the guys legs hanging over the end, apart from that all good
6
Patrick
Jun 13, 2026
·
Stayed 8 nights
The hotel is low-rise and close to the road. Our room faced the road and was over the loading area, making for lots of noise in the early morning (bins being emptied and trucks making deliveries). The room was fitted out as pictured and clean. A strip on the bottom of the door would stop the light coming in from the corridor (we used a towel to block the light). The selection of tv channels was eclectic.
The hotel is low-rise and close to the road. Our room faced the road and was over the loading area, making for lots of noise in the early morning (bins being emptied and trucks making deliveries). The room was fitted out as pictured and clean. A strip on the bottom of the door would stop the light coming in from the corridor (we used a towel to block the light). The selection of tv channels was eclectic.
10
Heather
May 6, 2026
·
Stayed 6 nights
Good location for the price
Good location for the price
10
kelly
May 2, 2026
·
Stayed 3 nights
Beautiful old school hotel. Close to everything. Nice breakfast, good facilities. Rooms were fantastic for families and very well equipped with lots of extras. Balcony, 2 fridges, coffee machine, microwave. Check in was quick and easy - room was ready early. Staff very friendly. Parking was easy and free. Cannot fault this hotel and would stay again if going back to Cairns.
Beautiful old school hotel. Close to everything. Nice breakfast, good facilities. Rooms were fantastic for families and very well equipped with lots of extras. Balcony, 2 fridges, coffee machine, microwave. Check in was quick and easy - room was ready early. Staff very friendly. Parking was easy and free. Cannot fault this hotel and would stay again if going back to Cairns.
FAQs about Mercure Cairns
What are the check-in and check-out times?
Check-in is from 14:00 until 22:00, and check-out is by 10:00. Late check-out may be available for a fee, subject to availability. Guests can request early or late check-in/check-out through the front desk.
Are airport shuttle services available?
Airport shuttle services are available for a fee of AUD 15 per person (one-way). Guests must contact the property with their arrival details before travel to arrange the transfer.
Where is the hotel located in relation to key landmarks?
The hotel is centrally located in Cairns, just a short 4-minute walk from Cairns Esplanade and within 2 minutes by car from Reef Fleet Terminal. Nearby attractions include Bulmba-ja Arts Centre (0.3 km), Cairns Performing Arts Centre (0.4 km), and Cairns Night Markets (0.6 km). The nearest major airport is Cairns International Airport, located 6 km away.
Does the hotel have a swimming pool?
Yes, the property features an outdoor swimming pool. The pool is seasonal and operational hours are not specified.
What are the policies regarding extra beds and cribs?
The property offers cribs for a fee of AUD 20 per stay and rollaway beds for a fee of AUD 30 per day. Advance request or confirmation may be required for these additional accommodations.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-08: NO DATA
- 2026-10-09: 150.0022611618042USD
- 2026-10-10: 159.7617985054016USD
- 2026-10-11: 171.1012428390503USD
- 2026-10-12: 204.17265744857787USD
- 2026-10-13: 176.6725648902893USD
- 2026-10-14: 207.7838758682251USD
- 2026-10-15: 205.51690338516235USD
- 2026-10-16: 147.63050294189452USD
- 2026-10-17: 151.00664159622193USD
- 2026-10-18: 161.46916147003174USD
- 2026-10-19: 182.72298805160523USD
- 2026-10-20: 270.599428830719USD
- 2026-10-21: 276.5239176246643USD
- 2026-10-22: 170.41641701507567USD
- 2026-10-23: 170.8921671699524USD
- 2026-10-24: 147.36427297058106USD
- 2026-10-25: 147.03755483856202USD
- 2026-10-26: NO DATA
- 2026-10-27: NO DATA
- 2026-10-28: NO DATA
- 2026-10-29: NO DATA
- 2026-10-30: NO DATA
- 2026-10-31: 133.10946341934203USD
- 2026-11-01: 136.40090497131348USD
- 2026-11-02: 134.31955147094726USD
- 2026-11-03: 130.8950034816742USD
- 2026-11-04: 125.99130796394347USD
- 2026-11-05: 129.8180304157257USD
- 2026-11-06: 130.5077800922394USD
- 2026-11-07: 127.94771870613097USD
- 2026-11-08: 131.85097458114623USD
- 2026-11-09: 131.53635237159727USD
- 2026-11-10: 131.53635237159727USD
- 2026-11-11: 133.10946341934203USD
- 2026-11-12: 145.2703704849243USD
- 2026-11-13: 137.50207843055725USD
- 2026-11-14: 134.98510075416564USD
- 2026-11-15: 133.10946341934203USD
- 2026-11-16: 133.42409417724608USD
- 2026-11-17: 143.40729923210142USD
- 2026-11-18: 140.36998318061828USD
- 2026-11-19: 169.7750681251526USD
- 2026-11-20: 147.6789037284851USD
- 2026-11-21: 133.2062735408783USD
- 2026-11-22: 130.22786420440673USD
- 2026-11-23: 133.10946341934203USD
- 2026-11-24: 133.42409417724608USD
- 2026-11-25: 129.20645544662474USD
- 2026-11-26: 128.9783254940033USD
- 2026-11-27: 126.9050929309845USD
- 2026-11-28: 127.94771870613097USD
- 2026-11-29: 131.66945880889892USD
- 2026-11-30: 106.06866543235779USD
- 2026-12-01: 111.31581676139831USD
- 2026-12-02: 105.88106323127747USD
- 2026-12-03: 112.0800226108551USD
- 2026-12-04: 110.28462013702392USD
- 2026-12-05: 112.44119061393737USD
- 2026-12-06: 109.76055467910766USD
- 2026-12-07: 103.13024530105591USD
- 2026-12-08: 113.65127866554259USD
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Only registered guests are allowed in the guestrooms.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- Airport shuttle fee: AUD 15 per person (one-way)
- Airport shuttle fee per child: AUD 15 (one-way)
- Late check-out is available for a fee (subject to availability)
- Crib (infant bed) fee: AUD 20.0 per stay
- Rollaway bed fee: AUD 30 per day
- Credit card charges are subject to a surcharge of 1.1 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Restaurant
Swimming pool
Non-Smoking Rooms
Business Center
Tour Desk
Dry Cleaning
Services
Business Center
Tour Desk
Dry Cleaning
Housekeeping
Banquet Facilities
Currency Exchange
Safe-Deposit Box
Luggage Storage
Designated Smoking Area
Express Check-In/Check-Out
Self Laundry
Activities
Swimming pool
Pool Outdoor
Outdoor Furniture
Pool (Seasonal Outdoor)
General
Restaurant
Non-Smoking Rooms
Family Room
Beach Sun Loungers
Internet
Free Wi-Fi