Is parking available at the property?

Parking is available on-site and includes valet parking for a fee of USD 54 per night, which provides in/out privileges. There are also parking height restrictions to consider.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are available daily from 6:30 AM to 11:00 AM for a fee, approximately USD 20.00 to 40.00 for adults and children.

Are pets allowed at the property?

Pets are allowed with a fee of USD 50.00 per accommodation, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is at 12:00 PM. Early check-in and late check-out may be available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about accessible rooms and facilities are not provided.

Where is the property located in relation to key landmarks?

The property is located in the Texas Medical Center area of Houston, within a 5-minute drive of Houston Zoo and Hermann Park. It is 0.9 miles from Rice University and 1.4 miles from the Houston Natural Science Museum.

Does the property have a swimming pool?

Yes, the property features an outdoor swimming pool. Specific operational hours and seasonal availability details are not provided.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 65.00 per day. Advance request or confirmation may be required for availability.

The Westin Houston Medical Center Hotel

Average nightly price at The Westin Houston Medical Center - Museum District by month, last 12 months (USD)
Month	Average price
January	$176
February	$255
March	$321
April	$243
May	$234
June	$288
July	$193
August	$193
September	$188
October	$202
November	$193
December	$154

What guests think

At The Westin Houston Medical Center - Museum District, travelers highlight friendly, accommodating staff, clean and comfortable rooms, and a convenient setting for the Texas Medical Center, Rice University, museums, and transit, creating an easy base for appointments or leisure.

Many guests praise the rooftop pool and well-equipped gym, plus an efficient shuttle and valet. Common frustrations include expensive or confusing parking, occasional slow or inconsistent restaurant service, and sporadic maintenance or housekeeping lapses. Overall, expect a modern, comfortable stay that’s especially convenient for medical visits.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Guests like the rooftop pool and well-equipped gym, and many value the complimentary shuttle within a few miles. Parking is often viewed as pricey or confusing, and some find the elevator or garage layout tricky.

Related guest reviews

10

Jessica

Nov 9, 2025

·

Stayed 3 nights

Wonderful location - very walkable. Great pool. Friendly staff. Clean, comfortable room.

10

Elizabeth

Jul 28, 2025

·

Stayed 4 nights

Bed was comfortable. Hallways near rooms were quiet at sleep times. Liked the late pool hours.

10

Ashley

Aug 13, 2025

·

Stayed 1 night

Fantastic service, self parking was a. It confusing, but otherwise very nice hotel. Especially loved the pool.

10

sara

Jul 10, 2025

·

Stayed 1 night

Great gym and we enjoyed our room

10

Cheryl A.

Feb 22, 2025

·

Stayed 3 nights

The restaurant provided decent wait staff and great food. The elevators were sometimes confusing. Overall a pretty good place to spend a vacation.

8

Randle

May 13, 2025

·

Stayed 1 night

Self parking can be challenging. There are very few signs in the garage. The Lobby is on the 5th floor.

10

Gabriela

Jul 23, 2024

·

Stayed 1 night

I stayed on this property when an unexpected flight cancellation forced me to find a last minute stay. This was a wonderful option to rest overnight and work the next day. The gym is nice as well as the pool area. The food at the restaurant is great.

8

Sandra

Jul 13, 2025

·

Stayed 1 night

Valet parking is only option and while convenient, it is pricey, on top of high cost for a modest minimalist style room.

10

Walter

Jun 4, 2025

·

Stayed 3 nights

Absolutely fantastic facility, for a great price. Location is nice, outside of the hustle of downtown Houston. The amenities are fantastic down to the infused water at the entry as you wait for your valet

10

Janet

Jul 17, 2025

·

Stayed 7 nights

Having a free shuttle to MD Anderson center was important, and we did not expect a private car with a nice caring driver to take us and pick us up. The valet service staff are why we will return, they were so kind and helpful each day during our week stay. The room was comfy, pool and gym wonderful and the Terrace 54 restaurant staff and food were awesome!

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Rooms and common areas are frequently described as very clean. A few report lapses such as empty toiletry dispensers, mildew or odors, and isolated maintenance issues.

Related guest reviews

4

Henry

Jul 3, 2025

·

Stayed 1 night

Dirty room, no microwave, expensive parking, noisy, thin walls, outside noise.

10

John

Jun 5, 2025

·

Stayed 1 night

Clean and quiet.

6

JOHN

Sep 16, 2024

·

Stayed 1 night

Light on fixture behind TV could not be turned off- had to sleep with it on all night. It was wired into the wall. Also the body wash in Shower was empty.

10

Vanessa

May 27, 2025

·

Stayed 2 nights

The hotel was beautiful and the room was clean!! Love smelling the cleanliness of the sheets, the pillows and bed were comfortable and the room was very nice and updated. I would stay here again!

10

Liliana

Aug 19, 2024

·

Stayed 2 nights

Very clean hotel. Rooms are very clean as well and very comfortable beds.

10

Alex

Nov 12, 2025

·

Stayed 10 nights

Amazing hotel. Staff were so friendly and helpful. Rooms were really clean, food was very good in the hotel. Would definitely be back!

6

Brenda

Nov 4, 2024

·

Stayed 1 night

I was in the shower when i realized there was no body wash or conditioner in the bottles si my shower was not a good one.

10

KelliJo

Jun 18, 2025

·

Stayed 1 night

Clean, Quiet, and Safe.

10

Alicia K

Sep 21, 2024

·

Stayed 1 night

Rooms were v clean and bedding was crisp and pillows were comfortable

2

Ariel

Jan 14, 2024

·

Stayed 2 nights

We arrived at 1:30 am and was assigned a room that had a strong mildew odor and was humid. Upon waking up and opening the window we found that the so does were leaking and full of mold and rust. I coughed the entire next day. The hotel says they couldn’t refund the night because I booked through a third party. There were stains on the carpet and bed.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are modern with very comfortable beds, but some feel small and note design quirks like glass bathroom doors and confusing lighting. Noise affects certain rooms facing streets or the pool.

Related guest reviews

10

Jessica

Nov 9, 2025

·

Stayed 3 nights

Wonderful location - very walkable. Great pool. Friendly staff. Clean, comfortable room.

10

Sherlyn

Nov 18, 2024

·

Stayed 1 night

The room was aesthetically, nice and modern. But poorly designed it took us 30 minutes to figure out how to turn off some of the lights. Also, there were high stools at the table for sitting. Which wasn’t convenient for me or my partner because we both have knee and hip issues so we weren’t able to use them dining. The glass bar door for the bathroom didn’t provide much privacy, and there was no fan in the bathroom for ventilation. The property is beautiful well taken care of and staff were all very accommodating.

10

Clyde

Aug 10, 2025

·

Stayed 1 night

The staff were all amazingly friendly. My wife loved the bed and wants to buy one.

10

Lisa

Jan 15, 2024

·

Stayed 1 night

Comfortable bed, large shower, very clean

8

Denise

Oct 28, 2025

·

Stayed 2 nights

Room was small didn’t have a tub

4

Christina

Oct 12, 2023

·

Stayed 2 nights

They blast music at the pool 24/7, literally all night, so if your room happens to be above it expect to hear music all night. The street noise is bad enough (it’s bad) but they could choose to turn down the music and they do not (I asked them to at about 11pm and they did not). I’m writing this review at 3am while “listening” to their music. It’s completely ridiculous. The first time I stayed here my room was in a different location at the hotel and it was fine, but the fact they are unwilling to do something so simple to fix something so awful to guests is inexcusable.

2

steven

Jan 10, 2024

·

Stayed 1 night

Put me in a room on the 18th floor, which was right below their heating ventilation and you could hear the heating and ventilation all night, there's no way any human being could sleep in that room, they finally found me another room at around midnight somebody I guess checked out and they got a clean for me Miserable experience

8

Scott

Jun 18, 2023

·

Stayed 1 night

Very nice hotel except it has a glass bathroom door that allows light into the bedroom at night

10

Lori

Jul 26, 2025

·

Stayed 1 night

The location and hotel are excellent. The amenities are great as well. Valets are always quick. Rooms are comfy and have everything you need. The shower head choice is the only complaint I have, not a great design.

2

Dr. Michael

Jul 13, 2025

·

Stayed 2 nights

you charge $6 + tax for what is a free coffee in every other hotel i've stayed in (100+ this year so far) and have the gaul to ask for a tip?!? the room was tiny, i wasn't able to sit anywhere to put my shoes on. why are the chairs in the room so high? what's with the expensive food and drink? why can't i park my own car? why did the valet staff look at me like i was dirt when I didn't tip them? I won't be using a westin ever again.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly, helpful and professional, with standout valet and shuttle teams. However, some experienced slow or unresponsive front desk or restaurant service, delayed room readiness, or housekeeping missteps.

Related guest reviews

6

Mona

Nov 6, 2025

·

Stayed 1 night

Room was ok. Everything else was lackluster. I ordered breakfast at around 6:55 am and nearly 45 mins later, had still not received it. When I called about it, I was told they forgot to send the order to the kitchen. So I waited another 20 Mins for the “rush” order. When I finally received breakfast, they forgot to deliver the coffee I was charged for. No discounted breakfast or anything besides a half hearted apology. Won’t stay there again

10

Maureen

Nov 10, 2025

·

Stayed 1 night

Everything about my stay was great and everything went smoothly. Valet was efficient and careful, check-in was easy and the concierge kindly granted my request for a quiet room away from traffic and noise. Room was clean, so nice, and EVERYTHING WORKED (a rarity these days). Terrace 54 Restaurant has a beautiful view and the weather was perfect. Couldn't have been more pleased with my stay. Thank you!

4

Madiha

Oct 17, 2025

·

Stayed 1 night

Room not ready even when we checked in late after 7 PM due to which we were even more delayed for the evening event to go to. The front desk person at night was horrible, rube and totally useless. She said the manager would get in touch with me next morning and nothing. I requested since our room wasn’t ready even though we checked in late to get a late check out next day…I was immediately shutdown, I requested if I they can do anything else to accommodate like maybe comp my valet parking or something…the front staff didn’t really care to listen or help. Iron board in my room was broken and I had to iron every ones clothes on the floor

4

Michael

Mar 3, 2025

·

Stayed 1 night

Do not go to this hotel. We paid 161.00 for valet parking and it took almost an hour for them to bring down my truck. The valet captain did not care and lied to me the entire time we waited.

10

Avery

Mar 5, 2023

·

Stayed 1 night

We were there a short amount of time. But the service by all was great. Front desk service great. Valet services great. No complaints at all. Will stay again

10

Maureen

Jul 16, 2025

·

Stayed 3 nights

Excellent service and great location to enjoy Houston and see Beyonce! We loved the roof top pool and small touches of treats for the guests like pastries at the entry. Overall though the staff and their high level of service is what would bring me back.

2

Syeda

Dec 2, 2023

·

Stayed 1 night

Friday night it took me over an hour to get in touch with the restaurant to place a room service order, trying the room floor as well as my cell phone. Josh, once I finally got through to him, was at least apologetic in delivering my dinner order after 9 PM. I was granted a 1:30 PM checkout, though when I got to my room at 12:50 PM on Saturday morning, room was completely turned over and stripped including my belongings being removed from the closet. All of this without my consent and with the do not disturb sign hanging out side the room. Poor customer service, huge invasion of privacy. The manager then called to assist me, looked at me, and proceeded to help someone else check out despite there being multiple attendants available to help at that moment.

10

Krizalina

Jan 23, 2025

·

Stayed 2 nights

Excellent staff service. Kudos to Armani and Megan of front desk who accommodated our requests. Will definitely staying here again.

10

Janet

Jul 17, 2025

·

Stayed 7 nights

Having a free shuttle to MD Anderson center was important, and we did not expect a private car with a nice caring driver to take us and pick us up. The valet service staff are why we will return, they were so kind and helpful each day during our week stay. The room was comfy, pool and gym wonderful and the Terrace 54 restaurant staff and food were awesome!

10

Brandilyn

Jun 21, 2025

·

Stayed 1 night

Exceptional service and attention to detail. The staff was friendly and so helpful. We were in town for a concert and they were very helpful in telling us how to get to the stadium on the trolley. The next day, we were asked how the concert was. The room was very nice as well. We will definitely be coming back!

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient for the Texas Medical Center hospitals, Rice University, museums and the Metrorail, with many destinations walkable or a short shuttle ride. Well suited for medical visits.

Related guest reviews

10

John

Jul 3, 2025

·

Stayed 1 night

Right across the street from Methodists Hospital wich is great since I travel for my doctors appointments.

10

Flavia

May 12, 2025

·

Stayed 3 nights

Closest hotel to Rice University and very comfortable and clean! We always stay here when visiting Rice!

10

Megan

Apr 8, 2025

·

Stayed 2 nights

Perfect location for our needs. It’s a business hotel in the medical district but it was convenient for us to reach the art museums. Clean and the bed was comfortable .

10

Lakia

Sep 2, 2025

·

Stayed 2 nights

I didn’t realize this property was downtown. It wasn’t as nosey as i expected. You can literally walk to the metro which is very nice and there’s plenty of dining options. The food was also delicious at this stay.

10

Sierra

Mar 30, 2023

·

Stayed 1 night

I love staying at the Westin because of the convince to the hospitals. Plus, plenty of shops and restaurants in walking distance. Clean and comfortable rooms too!

10

Ying

Aug 28, 2024

·

Stayed 3 nights

The location is very convenient.

10

Jhontrell

Apr 27, 2025

·

Stayed 1 night

Perfect for us going to the zoo. The shuttle was perfect. The location was perfect.

10

Debbie

Jul 17, 2025

·

Stayed 3 nights

Very nice and quiet hotel next to and walkable to hospitals at Houston Medical Center. Very convenient if you need to be a loved one who is in one of the hospitals. Hotel restaurant was very good. Staff very friendly. Valet parking very convenient.

10

Wayne

Jun 16, 2024

·

Stayed 1 night

Nice hotel close to the museum district and the track at Rice where I was running in a meet. Parking available in garage located next to hotel.

10

Chioma

Jun 29, 2025

·

Stayed 2 nights

Great hotel in a great location

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

The on-site restaurant and bar earn praise for good food, coffee and views, and they stay open late. Several guests mention high prices, slow or inconsistent service, and occasional errors with breakfast or room service.

Related guest reviews

6

Mona

Nov 6, 2025

·

Stayed 1 night

Room was ok. Everything else was lackluster. I ordered breakfast at around 6:55 am and nearly 45 mins later, had still not received it. When I called about it, I was told they forgot to send the order to the kitchen. So I waited another 20 Mins for the “rush” order. When I finally received breakfast, they forgot to deliver the coffee I was charged for. No discounted breakfast or anything besides a half hearted apology. Won’t stay there again

10

jalisa

Jul 8, 2025

·

Stayed 2 nights

From the moment I pulled up and drove off from here the service was beyond excellent! Staff is helpful and friendly. The food and service in the Terrace 54 is wonderful! I loved the gym and pool as well. This is great for solo and couple stays . I felt safe and comfortable.

10

Maureen

Nov 10, 2025

·

Stayed 1 night

Everything about my stay was great and everything went smoothly. Valet was efficient and careful, check-in was easy and the concierge kindly granted my request for a quiet room away from traffic and noise. Room was clean, so nice, and EVERYTHING WORKED (a rarity these days). Terrace 54 Restaurant has a beautiful view and the weather was perfect. Couldn't have been more pleased with my stay. Thank you!

8

Jaidae

Jul 28, 2024

·

Stayed 4 nights

Hotel room was great. We loved going to the bar and the pool. Unfortunately the Bar and restaurant were on the expensive side and the food wasn’t good.

10

Anthony

Nov 18, 2024

·

Stayed 2 nights

Great fresh juices at breakfast

6

Terry

Jul 12, 2025

·

Stayed 2 nights

Overpriced for what it was. No water pressure for shower. Limited options for dining, but on location restaurant was excellant but very pricey

8

Laura

Dec 6, 2023

·

Stayed 1 night

Overall a good stay. Elevator system is weird, but people do a nice job helping each other. Room was clean. Nice amenities. My only complaint was actually the restaurant/bar area. Sat down for dinner and waited 20 minutes to get waited on. Never was spoken to by staff. Finally got up and left.

6

Ana

May 13, 2024

·

Stayed 3 nights

The building looks modern and the rooms are spacious. Checking in, eating inside the onsite restaurant and getting room service was slow and inefficient. I won’t be staying at this property again.

10

Bree

Feb 3, 2025

·

Stayed 2 nights

Excellent coffee at the restaurant. Very clean and quiet, even with a wedding on the 5th floor.

10

Buford

Nov 1, 2024

·

Stayed 2 nights

Great amenities Restaurant and bar open late which is good when your relatives are in the hospital across the street with 24/7 care

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $171	2 $372	3 $269	4 $342	5 $216	6 $230	7 $166
8 $175	9 $154	10 $250	11 $255	12 $220	13 $193	14 $189
15 $177	16 $204	17 $231	18 $233	19 $196	20 $189	21 $186
22 $178	23 $193	24 $205	25 $187	26 $182	27 $177	28 $177
29 $182	30 $203

The Westin Houston Medical Center - Museum District

Prices for The Westin Houston Medical Center - Museum District

Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom

Deluxe Room, 1 King Bed (Mobility Accessible, Tub)

Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

Deluxe Room, 1 King Bed

Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Deluxe Room, 1 King Bed (Hearing Accessible)

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Deluxe Room, 2 Queen Beds

Guest reviews of The Westin Houston Medical Center - Museum District

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about The Westin Houston Medical Center - Museum District

Considering this hotel for your Houston trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29	30 $225	31 $252